Subway in Edinburgh, City of

Food not hot but it was late so kinda expected it

Delivery driver was so energetic and kind

food was hot and well packaged

Standard subway really gave away free food to the customer in front of me didn't offer me the same tho lmao

I did not ask for my footlong to be toasted or I would have asked for it to be toasted learn to do ur jobs properly!!!!

gave me like 8 small tubs of ben and Jerry's instead of 1 big one found it funny

Unfortunately I think someone forgot about sauses. Food was so dry.

Cold drink and hot food packed together. Water from drink it’s spread all over the packaging. Food wet. And nacho chicken have only 5 pieces and in my order cookie is missing. It’s not in my order

I ordered a meal deal but didn't get the meal deal

Bmt beats costco 25/8 costco humiliated by one bmt

As always excellent food and service……never have had complaints about this Subway, according to reviews I must be the only one !!!!!!

It was terrible nothing we asked for got the absolute opposite

Fast delivery but food was rank and cold. Garlic bread looked like someone had regurgitated it, the sandwich was soggy and falling apart, and I got some sort of waffle mass (which also looked like it had been regurgitatiled), instead of hash browns.

Did not turn up shocking service

The bread and vegetables were completely fresh. The staff was co-operative and friendly. Highly recommended

Staff is too good and friendly.

Food super cold and late - unacceptable

I had a frustrating visit here. I waited 15 minutes for someone to come to the counter, and there was no apology when they finally did. The food felt rushed; my baguette fell apart, and the meat was spilling out. Overall, I wasn't impressed and wouldn't recommend it.

Sub was bent and looked like all my items had been thrown in the plastic bag and boxes where soggy

The food was cold!!! Don’t think eggs should be served cold! First and last time il be going to the subway for breakfast

do not order from this place utter disgrave

I didn’t receive chicken in my salad

Food came cold, wasn’t toasted, the bread wasn’t gluten free either

Tasteless subs and missing sauce as well.

the store gave me pickles even though I never asked for them so I was unable to eat my meal

Almost 3 hours late, NO communication from the restaurant at all, tried to phone no answer, absolutely shocking service, just eat were not interested either

2 hours ten minutes wait sure they made when order came in as they soggy like been lying about for ages waste of money as went in bin not be ordering again

stone cold like it had just came out fridge

Ordered a tuna sub . Thinnest layer of tuna ever. Could hardly even see it yet alone taste it. For the price this place should be ashamed. Won’t ever use Subway again.

i order a vegan one special to be vegan

Roll was dry no cheese on like I ordered hardly any tuna

Sandwich wasn’t cut bread falling apart and not correct

No cheese on any of the footlongs.

The foot long chocolate chip cookie was burnt and hard to eat was not worth buying!

Ordered from here before, no complaints, delivery is always on time and food lovely and fresh and full of filling.

Terribly unpleasant service:(((((((((!

Food was delivered to someone else

Terrible just eat experience yet again. Food was sat on “preparing” for nearly 2 hours before a driver accepted the job. By this point I had already ordered from another restersunt received my food and eaten it in the time the original order arrived. Requested for a full refund and returned the order with the driver.

Trying to force me to pay by car soggy food and rude staff

Always have good sandwiches. The footlong cookie is nice too

Member of staff was terrible, attitude was poor and he was very unhelpful as well as rude. The sandwich wasn't cut properly and he was little tossing the salad and meat back into the tubs as he was prepping the sandwich. By far my worst experience in a subway store.

Didn’t get what I ordered, very disappointing, I had the same order before and was excellent but this failed miserably

First time having a veggie wrap, definitely won’t be the last, full of lovely fresh filling !!!

The food took around 40+ mins to arrive, was cold. I had nicely asked for the subs to be toasted twice and they came back with the cheese still in its original unmelted state, clearly displaying that it wasn’t toasted at all. Poor quality, had ordered from here before and hasn’t ever been this bad. Disappointing.

Worst subway I have ever been to. Would give 0 stars if I could. Rude, and Never EVER get the order correct. The stupid machines to order are useless cause they don’t read what’s on the order then staff moan when you approach them to say. An utter stress even trying to order, do not waste your time, find a different subway.

ordered for my lunch break and some ice cream that had very clearly been completely defrosted and refrozen arrived. not the delivery drivers fault and likely not the people who made up the orders fault either but the ice cream mustve been stored incorrectly at some point. I had to return to work so no time to fix it and justeat now wont let me do anything about it.

Food was freezing cold. Meatballs were cold inside and so hadn’t been kept warm in the store or toasted as requested. Both footings were soggy so had clearly been made before the courier arrived and left sitting around on the counter.

Food amazing as always. Forgot my oasis though :’(

Usually no issues here. Today I was met with an extremely rude man serving me. Asking cash or card. Said card. Told I had to use a machine rather than a verbal order. When I said I usually customise my order and this happened last time and I wasn’t able to do it he said doesn’t matter. So guess what wasn’t able to get what I asked for. To top it off the bread I asked for they didn’t have…. Again would have all be avoided if he’d just taken my actual order like usual. Definitely won’t be coming here again!

Order not received. Please refund

The kiosks take twice as long to order from are not easy to understand. Staff are unhelpful. Wouldn’t let me put olives in my sandwich despite not taking lettuce because it was a non customisable sandwich……. Does that even exist. Automation is not the answer to every problem.

got the drinks wrong and sandwiches weren't cut but aside from that all good

Quick service and as always good food, no complaints!!!

Rude staff that done practice basic hygiene. Avoid at all costs.

Don’t wear gloves or wash hands

Good food but wrong item in order, again.

Nothing was dine how I asked for it everything was cold and I am not happy one bit

Food was cold & there was no cheese on the 3 meatballs

Wow this sucks! Don't expect 5 star service from a subway, but removal of the ability to speak to order with a human is just ridiculous. Instead of what was a pretty reasonable standard of service, we now get a wall of screens with exceptionally limited options and higher price. Just don't bother.

As always excellent service from here, have never had any problems, keep up the good work !!

Both sandwiches I ordered were poorly made. Had asked for them to be toasted and neither were.

Sub wasn’t toasted, everything was falling out sub and was a general mess!!!

looking forward to a nice sausage, egg and bacon sub,when it arrived early I was pleased as I was famished. Opened it and it was absolutely dripping in ketchup,which I hate! So anticipation turned to disappointment. 🤬

The wrapper was in the food I kept eating paper it was terrible and the nachos didn’t have any cheese on them

Great Subway! Nice and friendly staff and service. Highly recommended.

Terrible slow service. Staff prioritise just eat drivers orders to those waiting in store.

they didn't Cook my chicken thingy which is a but weird.

No cheese on it even tho I ordered meatballs where crunchy

Quality was good and was early but the order was wrong

Food was cold and wet. This was first and last time I ordered subway. Waste of money.

Food was stone cold when it arrived

The food tasted of disenfectant and was thrown away. Also cold.

On time but not what ordered. No cheese, not toasted. How hard is it to read ?

I asked for a tex mexican 6inch and also requested honey oat bread but got denied! What the hell! Not going back to that one again.

Great food and very quick delivery but one thing I would say is it would be nice if the cold drinks could be put in a separate bag from the sandwich as it really cools them down if they’re toasted.

i really liked this subway , the bread was very fresh and delicious we had a lot of support from staff very attentive specially meenal she was very nice and caring with us thank you.

The place is amazing , beautiful girl in black T-shirt helped me to choose my sandwich as I was confused. Very nice atomoshere.

Just as ordered mmmmm macadamia

The food was cold when I got here and the bread was soggy

Very nice staff , the lady who is the manager there helped me to chose vegan options

They have put the stuff from the salad box into the meal deal subway

That sandwich made me sad, it was really disappointing. It was so dry, I know I got it toasted but it was like paper, all the pesto was in one side of the sandwich and not enough mayo, I didnt dissect it in detail but pretty sure not all veg was in it and it was mostly lettuce. Meh...

Great sandwiches delivered quickly, recommended.

It was not toasted and it was really sloppy and not well put together.

Was drowned in sauce couldn’t even eat it because of this not happy at all

Asked for toasted food came stone cold

Food was stone cold and tasted off

Drink was almost 4 months out of date

Missing ice cream I paid £6 odds for . Baguette was falling apart

Came with a whole meal missing and the the first time I ordered also was giving the wrong items and less than what I orderd

I recently visited this subway , and it was an absolute delight. The standout feature of my visit was the exceptional service provided by Meenal. She was attentive, friendly, and ensured that my experience was top-notch. The food was beyond delicious and really fresh

Not changing gloves before preparing my veggie food after handling meat. Also not letting me choose a sauce. The two times I’ve been the girls have been rude, never smiling, never saying anything and immediately on their phones

cookies where 10/10 as per, sub was good perf amount of mayo not to much not too little good ratio to pesto x

Asked for lots of pickles and they definitely understood the assignment 😍😍

Delivery driver needs customer service training pure and utter rude

ordered two 654ml ben and jerrys and they gave us two 100ml. payed for it. waste of money.

Ordered a bmt baked for no ham, got only ham, and nothing else.

Delivery driver decided raking the bin outside my house was more important than doing his job. Won't be ordering again.

took an hour and 40mins to arrive

Subs were awful. Meatballs in the sub were frozen wouldn't order from here again