Town Pizza in Hillingdon

Food is good but service is zero the guy who taking order by phone he don’t know how to talk with customers first he have to learn some manner and after he can cme to take order seriously im customer here from long time but never ever any one misbehave like this im very disappointed and never gona buy pizza from here

I have taken the pizza from this store when I came home and open the box it’s totally burnt. Customer Service is also very very bad.

Was one of the best 😋 U mean your word 😊

MY FOOD IS NOT HERE WHERE IS IT

Very nice good for your money. The last few times I've came, the pizza was rubbish the laides in this shop don't know what they are doing. The men definitely have to be here at all times wasted my money today

Two hours after eating, my stomach is doing cartwheels. Even from the first bite, you could tell something wasn’t right. Waste of £20.

The food arrived and was so cold the pizza was like leather. The BBQ chicken pieces were also unbelievably tiny. We then called them and instead of compensating they just hung up on us. We used to buy from these guys for years but now apparently they're hot garbage.

Top pizza in the town once you have it you ganna keep ordering

The food was totally cold poorly topped with few pieces of chicken, will never order again from here price wise so expensive for what I get potato salad was missing

It was very disappointed I had given the time 20.00 and the delivery driver came 19.15 and after words when I call town pizza he said to me that the delivery driver came and gone so afterwards 20.20 I got my pizza

Town pizza has been all time favourite for the whole family and they have plenty of choices to choose from. Customer service is great and last but not the least, pizzas are amazing. Kids and grown ups all like it.

It’s a really nice place they make the most delicious pizza ever and the stuff are absolutely amazing 🎉🎉

I found this piece of plastic inside my pizza. It was not in the box, it was inside pizza. I found it in my mouth. Ridiculous 🤮

Been going there for some time because of convenience but the service has gone down to shambles. The prices vary depending on the day time person and mood. Price on the menu will never match the prices you are asked to pay. Try questioning about the prices and you’ll hear the most greedy sounding owner telling you off. Wouldn’t recommend at all.

This pizza restaurant has been here ever since I can remember...and in some cases where I have been on a session and can't remember. The choices of food are great. The double pepperoni is unreal, let it cool before you dive into the box. If your passing by shopping or on the last. Call in, the food is affordable and a good quality.

accused for not picking up pizza when I did and then ended the on me

I have been having their pizza for at least 25 years maybe 30 ... when it was Herbies Pizza ... definitely my favourite pizza place in Hayes... possibly favourite pizza full stop... The pizza is deep pan and tastes amazing.

DONT EAT FROM HERE I FOUND MAGGOTS IN THE GARLIC SAUCE !!!!!

Thanks a lot for great pizza Town Pizza ! Kurowei

My 1st delivery order working on Deliveroo.

we had ordered a deal for my family to enjoy which was 3 large pizzas for i think £23 and it was going okay the ordering system was alright and once i had gotten them i had them opened them and had gotten my order completely wrong. we were very upset so we called them and they had blamed it on us that we ordered them wrong. which is very rude because it was very easy to explain on what we wanted on the pizzas so i don't see how hard it is to get three pizzas right. we were very mad and upset we did not end up eating our food because from the fact that it was wrong and that we got blamed for getting our own order wrong. also which doesn't make any sense.this review is meant to be a zero star but i can't do that

Did on line order did not get items plus when contacted them person rude never order from them ever always get orders wrong and food comes cold

They tried to steal my money on delivery when I chose to pay by cash saying i was short when I was not and the pizza was undercooked. Please don’t order from here!

WHEN WE ORDER PIZZA ONLINE THEY ARE RUDE WITH YOU…. Never recommend too buy pizza from town pizza hayes

Lovely aroma and special toppings with lots of vegetables. Friendly staff.

pizza was okay. tasted decent, but the prices were ballistic! 16 pounds for pizzas smaller than a plate! ridiculous! Nachos to cheese and salsa ratio was just crazy. 75 percent nachos 20 percent cheese and 5 percent salsa. Improvement needed.

I can't fault as the Pizzs was really cheap, £7.50 for the maximum size, four toppings (two meat), dough was fresh, although chicken was no where to be found and two slices were sharing one pepperoni but I can't fault. Good service and quality stuff.

Compared to local pizza shops such as super perfect pizza there was far less meat on the kebab pizza. Also the wedges were burnt and inedible. Why weren’t these checked before being sent out! Why are you sending out burnt food? It had to go in the bin. You could smell the burnt wedges before even opening the box.

Was expecting it to be late like other delieveries but on time, possibly even a little early. Driver very polite.

It’s very nice and delicious pizza Hot and fresh Also very good customer service

Pizzas are absolutely good with the nicest crusts I have ever tasted in my life. Once you taste you’ll come again and again. It’s located in Hayes town and the price is also good. If you are looking for amazing food with a reasonable price, then Town Pizza is the best option. The best thing is they different type of pizza and the sauce is just wow. You can add more or can do different toppings. Highly recommended.

Horrible staff and very disappointing Bad service never going again

Best pizza !!! Cheap and good quality!

I love town pizza because the have a quality and delicious flavour

One of the very acceptable pizza i had in a while

Horrible pizza, usually pizza is tasty, but today for delivery was disgusting, I ordered pizza for my family. The crust was very thick, tasted horrible, one pizza was full of oil, another pizza was fried, bad experience, wasted of money, definitely not ordering for delivery never.

Excellent late night/early morning takeaway

I really enjoy the thin crust pizza and wel cooked as i asked for. Thank you

Horrible pizza, usually pizza is tasty but today for delivery was disgusting, I ordered pizza for my kids.... The crust was very thick, also I ordered two burgers, tasted horrible, full of oil and also mayo which make me vomit ,bad experience, wasted of money, definitely not ordering for delivery never , waste of money one pizza and two burgers€23

Used to be good, now their pizzas just taste bland and they skimp on the toppings. Don't bother.

Worst customer service ever,, tried to charge me extra price for the burger than their menu price.

I don't know I haven't been in pizza place I have been in McDonald's not pizza there is a pizaza next iy. May that show you on the map pizza both they are next to each other!

Delivered to the lobby of the hotel, and left without making sure I was there. only 1 out of the 2 cans ordered were with it.

Delivered to the lobby of the hotel, and left without making sure I was there. only 1 out of the 2 cans ordered were with it.

Usual traffic but not disappointed

One of best takeaway in hayes ,delivery is very quick...Thank you

One of best takeaway in hayes ,delivery is very quick...Thank you

Usual traffic but not disappointed

Amazing pizza , fresh dough and kind Respectable stuff 👌👌👌👌👌👌

Beautiful quite nice pizza great for a mid day Sunday snack .

Reasonably good pizza.. smiling staff..

The onions on the pizza were badly burnt .very bad quality and taste

Food was nice. On time. No complaints.

It's ok. Staff needs to wear mask on serving counter.

I have ordered fanta coming 7up. Didn't receive the chicken wings and salad. The wedges potatoes coming cold and not fried.

Nice service and in special pizza,thanks

This experience has happened to us 2 times. When we ordered our pizza we tasted that is was raw. So we thought to look in the pizza slices and we found out that some dough was uncooked. The garlic bread was also uncooked and the cheese was not properly melted on it, there were strings!!!🍕🧀 Advice/Suggestion: Don't buy pizza from Town Pizza.😡😡😡

Rude staff And even can’t speak word in English

Pizza used to be great , they put the price up and are using less ingredients than before

Lovely food, friendly delivery. Spot on service-as always. Thank you 👌🌈

Had an order to pick today, when reached home opened the box, either they forgot my order or had given someone else's order. Asked for no chilli no spicy, they added chili, the worst part is that they forgot to add a garlic sauce. Disappointed customer. Called them to check.... answered to give us two minutes will call back yet, been more than 45mins no call back.

Food was dry and cold , items missing and rude when i called.

Just bought a large pizza which they called extra large with fillet burger meal and some chicken wings for take away , pizza was alright but the burger , fries and wings was cold , there was no drink with burger meal as well which i was charged for . No sauces no receipt totally unprofessional I would say will not recommend to anyone at all.

Really happy with the service....

Driver was extremely rude and refused to deliver food. When tried calling restaurant they did not pick up. Money wasted.

It's our personal Pizza restaurant. Very friendly and nice.

But the pizza was all mixed up ..but very good and tasty

Poor service no respect for castmers

Chips were cold, and had been stale for a while. Wings, were cold and slimy. They got all of our drinks wrong . The lettuce was no longer green, but brown. It was obvious it was past the sell by date. Overall abysmal food. We only ate the burger, everything else was thrown away. A waste of money. I’ll be seeking a refund

•The chicken fillet burger: undercooked and layered on a bed of obviously out of date salad. •The chicken wings: slimy and cold. •The chips: unseasoned and overly moist.

Excellent food & reasonable prices

Love the pizza always taste the same and always warm welcome from owner very nice gesture 200% recommended

Honestly, I once ordered a chicken tandoori pizza with nothing else but later on I get a a vegetable and Jalapeno?Honestly i advise you to buy your pizza from a different shop.

The taste of my pizza was great.

Worst pizza I ever had in my life please don’t go there !!

never got my order still charged for pizza when called only suggested to order again

Ordered veg lasagna not worth it. No vegetables in it just lasagna sheets and a little bit of cheese with few peas. I feel like throwing up. Honestly never had lasagna as bad as this. So disappointed

The quality of the pizza has gone down. The chicken was not fresh... I used to love pizza from here but not anymore.

Chicken pizza sometimes has that day old smell and taste

The customer care from town pizza is very disappointing, especially when you make an order over the phone, the 1st line of contact doesn't communicate English very well, which leads to the order being inaccurate on several occasions. The lady on the phone has a very rude tone whilst taking orders over the phone and in person. Clearly something has to be done or they'll suffer losses immensely!!

This place is a good place to eat highly recommended by me top Google guide for west london

The staff do not wear protective clothing and no gloves, the pizza makers appeared to be very hairy to me, so it was such a coincidence that I found some hair on the pizza I was served... I do not recommend this Hayes, "Town pizza" due to a luck of hygiene.

The staff members of this establishment do not have good customer service skills and are very rude to little kids if the they appear to be playful within their shop... They shout at the children to intimidate them and make them sit down forcefully. It's a shame they mistreated my children given that they probably have children and wouldn't do the same their own children. Avoid this place by all means Sincerely yours, A concerned parent..

No taste at all, just copy from another successful pizza shop. Whatever you pay you get

I have never ever tasted pizza and chicken burger like town pizza in HAYES TOWN.

Best pizza in town! Recommend! Service it’s very nice and friendly.

Although I find the pizza very tasty unfortunately the sizes of the pizza is a joke. You pay for a large pizza but get a medium one instead.

Pizzas are very tasty and fresh very good a friendly man in there too

Too expensive when you come next week the prices are Pizza will change. Totally rip-off.

Pizza is good but service is poor

Avoid Avoid worst pizza and worst customer service i ordered a pizza it came late and cold and had a hair in it when reported i was told nothing they can do but when i order next time they will send portion of chips free.utterly disgusted

I order from town pizza regular. Great food good guys working there

You can't get a pizza of this taste in Hayes as far as my experience is concerned. And am talking my 10 years experience.

Bad service all together I will not use them again. I was shocked how rude the man on the phone was Telling me I don't know my post code after 5 years ?

Two different pizza but they gave same white sauce which wasn't even good. But pizza was ok

If I could give 0 stars I would. Staff on the phone don't care. Full order not delivered. Penalised for just eats mistake. Was a loyal customer not anymore. Too many changes for the worse!

Just awful. Won't be bothering again ever. The staff don't care. Delivery driver dosnt care. Cold food. Rubbish services. Total disgrace!

Terrible services , we always wanted to give this people chance but always wrong orders taken, pizza given to someone else, they don’t even say sorry to the customer , instead of apologise they said cancel the order.even if the order is repeated still they messed up with the orders.

Best pizza in the town Once you taste you’ll come again and again it just like addiction 😋😋😋😋😋

Was waiting for half an hour before they said they forgot my order