Based on 36 opinions finded in 1 websites
Based on 36 opinions finded in 1 websites
Opinions
Please note that Tourian Lounge is permanently closed. It is now been replaced by an Irish pub Brendan the Navigator. TripAdvisor - update your listings please
SamLondon685 . 2022-04-06
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Despite being told by the owner Mohammad hosseni that he had new staff & management in. And would like a chance to change the review by offering us complementary service. I contacted the manager who last year was called Ali. Who said he was trying to sort thinks out and to give him time to get the restaurant in order. I had a few chats with him about what he was trying to do and said I would contact him in the new year. I have just l knocked on the door of the restaurant as it was closed. I was met by a man who said he was the manager he also said he was Ali. When I explained about the bad reviews @ the owner getting in touch he said he wasn’t Ali !!!! He was not interested in anything I said unless I was going to remove my very disappointing review. He was rude and arrogant. If that’s the kind of service the place still provides I’m not sure a second chance would change my opinion
13debster . 2020-02-03
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In a beautiful building above a well known restaurant rooms are available... but it leaves alot to be desired... the entrance from the side, no reception... hardly any housekeeping the bed reasonable, but clean. a minute toilet/shower that could do with a good scrub with bleach... when you shower prey no one else does... you loose the hot water and you get a good splash of cold... nowhere to store or hang clothes but we had provisions for tea and coffee...
Lia L . 2020-01-26
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We visited for the first time with my friends for some food and shisha, we waited 1hr58mins for our food and the shisha was decent (acceptable) not great. The waiter came and brought the wrong food saying the original food we ordered had finished! And they expected us to just eat food we had not ORDERED! The food prices are SKY HIGH, AVIOD! I heard from friends the old management was better! You are demanded to pay for service charge, I explained it against the law to force the service charge.
Roy S . 2020-01-23
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Este restaurante recientemente renovado es simplemente encantador. El servicio es personal y amable y la comida de gran calidad. Nos encantan especialmente los platos a la parrilla y el estofado persa, Dizi. El shisha lounge al aire libre cubierto y climatizado en la parte posterior debe ser uno de los más bellos de Londres. El interior también está lujosamente diseñado (baños de mármol impecables) y cómodo. Me encantan las pantallas que muestran una chimenea:) muy acogedor. En la parte delantera hay un área adicional al aire libre con cómodos asientos.
SusieLondon . 2020-01-17
MORE AT TripAdvisor
Love love this place. Truly 5 ⭐️ ⭐️⭐️⭐️⭐️ Hotel, restaurant and shisha area. The staff are really professional, polite and efficient. Food is delicious and tasty, worth the money you spent. I will highly recommend this lovely restaurant.
Sholy19 . 2019-12-22
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Yeah. The title says it all. And the saddest part is I caved in for a pasta dish which tasted like cardboard. A shame really I sort of had hope for the restaurant being good judging by the earlier reviews. On the plus side the area is nice with local amenities a stones throw away.
DameLian . 2019-12-22
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Decided to pop in for dinner with friends and not one of us were satisfied with the food. Their menu is a total mess and their shisha tastes stale. You're better off visiting Fabrizio which is also in Highgate.
JimmyRehn . 2019-12-22
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Unprofessional and LOUD staff, expensive menu, food came almost 2 hours late despite being an empty restaurant. Would not go again.
M_Clarkson34 . 2019-12-22
MORE AT TripAdvisor
Tourian Lounge is a great Persian restaurant with beautiful and classy decor and delicious food. The kashke bademjoon and ghormeh sabzi are delicious. The only downside is menu changes. The staff are respectful and the restaurant is very clean, stylish and unique.
moj42 . 2019-12-21
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Never thought i'd find such a shoddy place in London but here it is! The food I ordered had stains on the outer edges from not washing properly. Instantly put me off my meal. When complaining to their manager he simply laughed and told me to get out?? Its insane this place still operates when they can barely keep up their hygiene. AWFUL!!
PeterA1984_1 . 2019-12-21
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I am in utter disbelief how this restaurant gets away with charging for food that is terribly abysmal. The food was cold waiting almost an hour and a half for it. This is unacceptable. I would avoid this place like the plague!!
Rascalblack441 . 2019-12-21
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Horrible atmosphere. Food was dry and tasteless. The waiters are ill mannered and perverse, trying to flirt with one of my friends and the establishment itself is extremely overpriced. AVOID AT ALL COSTS!
Lisa_anne24531 . 2019-12-20
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Food was bland for the price. Noisy music to the point where you cant even hear yourself speak. We asked for recommendations but the waiter could barely understand a word of english. Really disappointed by the overall service.
RoylesNile . 2019-12-20
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This restaurant is located near Highgate Cemetery in London. We found this delightful restaurant for lunch. Fresh Persian food including kebobs, salads and hummus. Lunch was capped off with tea. Staff was friendly.
EilSat . 2019-10-03
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We have been here twice and on both occasions enjoyed our visits. The food is delicious and unusual with the use of dried limes. We have found the service very good and attentive. It is on a fairly busy road and bus route but you...
debfuller54 . 2019-10-01
MORE AT TripAdvisor
We spent two nights and loved it,the rooms were beautiful and the food amazing would definitely stay again
Lmh690 . 2019-09-20
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we went back for the food. Today the fish was delicious. We came back for the sweet atmosphere, which reassures us. We returned for the colors that convey the desire to stay long: the place is lovely. The staff are fantastic. We want to go...
antonietta s . 2019-08-03
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Visited over the weekend. Mrs had EXCELLENT chicken dish. One the best ever. I had 'good' lamb. Hmm, hard to be critical but it just wasnt great. We will return for sure. Huge bonus having reserved off-street parking. It needs to be busier. Huge space...
JMOM171 . 2019-07-08
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I just wanted to say every time i have gone here its always been amazing, best service and staff, all the staff are friendly and lovely especially Ali agha the one with glasses he is so welcoming and caring never fails to make you feel...
nilooo23 . 2019-07-07
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After reading a few bad reviews I was nervous. I shoudn't have been. Staff we're helpful and friendly even when arriving before room was ready. We drank and ate only here during our 2 night stay around our festival because of the atmosphere and comfort...
190martyna . 2019-06-10
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Although the resturant was pretty empty when we arrived we still had to ask several times for drinks this included a simple jug of tap water which when we got we were brought one glass! We had a least 3 differnt waiters who all didn't...
valeriehJ7791LI . 2019-04-28
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What can I say. I wanted to go here for a while. We booked for a friends birthday. I arrived at 7.30, I was shown to my table. I was not asked if I wanted a drink. When one of the girls arrived she had...
13debster . 2019-04-26
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Nice place and nice staff but it’s so expensive for reservations for party . I was speaking with the manager for booking party but it’s so expensive
aradnini . 2019-04-14
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Booked advance, Sunday night, not busy at all but we have to wait so long to be served, unprofessional staff, served the food so bad nothing to represent,waiter didn't ask for drink, I can go on and on but long story, short it was terrible...
Aki P . 2019-03-26
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A very nice place to have an amazing time. If you're looking for a vibrant and magical experience, the Tourian Lounge is for you! The food is a work of art and staff provided good fabulous service and super attentive. The music and belly dancing...
Inspiration225361 . 2019-03-23
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Had dinner there recently as my friend and I live locally and wanted to try this new restaurant; we were not disappointed and were very happy with the quality of the food. We went on a Saturday so the outside covered terrace area was fully...
Peter W . 2019-02-17
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The food we had for lunch was staggeringly good! We ordered a selection of things to share and were just so impressed. We had lunch and a drink for £13 per head including a drink and ended up sampling Persian cuisine that I would have...
Cheryl H . 2019-02-14
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Wide choice of food; very well cook; attentive service; good atmosphere. Celebrating an anniversary, we wanted to try out this new restaurant in Highgate. Very pleased we did. Thanks.
Tessa H . 2019-02-03
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Flavoursome Persian food & good shisha = combo goals. The staff were polite & assisting; Houman always on standby with the shisha coal top-ups. Pricing is adequate. The atmosphere is vibing & warm too; with decent decor. Great for couples and groups. Also, I look...
Khurram_Beg . 2019-02-03
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Not my first time here! About time I leave a review though because this place is amazing! The service is absolutely great. The food is unbelievable. The staff are super friendly and welcoming. Houman catered to our every need. Would definitely recommend :)
Yasmina9o . 2019-01-08
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We were welcomed by very attentive staff. The menu is extensive-from Pizzas to Persian specialities. Delicious ice creams too. The chefs prepare and cook the fresh meats, fish and vegetables in an open kitchen. Cheerful and smiling. They gave us home made soup as a...
Anne A . 2018-12-13
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This restaurant offers some very nicely decorated indoors and outdoors areas. The Lebanese food we ate there was excellent - the lamb stew cooked to perfection. It was also very reasonably priced. The indoors lounge area is bright and elegant, equipped with a cosy fireplace....
gallan65 . 2018-12-09
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Up to see my older Aunt who lives nearby but can’t walk and it was great to be able to park next to the place. Lunch was very quite but quality of food excellent and she certainly thought the lamb she had was brilliant.
KevinR58 . 2018-11-21
MORE AT TripAdvisor
Freindly staff,good ago when,freindly staff,luxuary.i recommend the place to everyone and will pop in again
Sss554 . 2018-11-04
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26 Opinions
The owner was so lovely and welcoming. He let us connect our phones to the speakers, kept changing out coals over for the shisha. Kept asking us if we wanted the heater put on higher. It was all just amazing!! He danced with us too was such an amazing experience!!! Highly recommend going here.