Based on 778 opinions finded in 1 websites
Based on 778 opinions finded in 1 websites
Nº 342 in 803 in Southend-on-Sea
Opinions
Food was very good and the staff were very friendly. Pudding was outstanding. Will be eating here next time we are in Southend
Paula Cornwell . 2024-10-20
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Good food the day we visited with a beautiful view to the sea with the tide very high that particular day
Colin Larkin . 2024-10-13
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Our pre-booked table was not kept and they said no chosen table can be reserved
Richard Rubin . 2024-10-08
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We came here on the recommendation of friends, and we were not disappointed. It was an excellent lunch with perfect service and pleasant surroundings. David, our waiter, deserves special praise.
Sue Crisp . 2024-10-04
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Probably the best English breakfast I’ve had! Superb food, wonderful attentive service, spotlessly clean everything. What a find, will be back lots of times!
Graham Rosoman . 2024-09-15
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Not busy. Sat down straight away. Ordered a couple of drinks. Food next, smoked haddock for one and liver for another. Both had clean plates when finished. Quality of food, setting, and of course the staff was excellent.
Pete Williams . 2024-09-06
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Group of 8 went for a very pleasant afternoon meal. We had a range of dishes and drinks, from the menu. Fish, pies, meat, desserts. All of which were very well cooked. The ambience of the place is nice and the staff were attentive and polite. Sadly, the inclement weather meant the views were not quite what they could have been, I would think the views would be great on a nice day, but that's not the fault of the restaurant. I would definitely go back again. It is a great location for a meal and drinks before going to the Cliffs Pavillion.
Dan . 2024-09-04
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Lovely relaxing morning tea with the doors open 😊
Daniel Cauchi . 2024-08-26
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Good food, great service. Always a favourite place to go.
Tia Budd . 2024-08-18
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Great food, always good but not overly expensive. Staff are always attentive and friendly. One of our favourite places to eat in Southend
tony lismore . 2024-08-09
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Really nice place, very clean and taken care of, right next to the beach. The staff was very friendly, the food was nice. Definitely recommend
Kamila Przeorska . 2024-07-30
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Rude staff. We went to have dinner today. We waited on the table outside, no one came to take order. So, I went inside to check and told me to go out to order from the counter outside. Until then, it is OK. When I am ready to order I was told that I cannot order yet, have to wait for 20 minutes because they are busy!!! We don't bother ordering and went to town center. We had a very nice dinner. We will never go to that rude restaruant and will never recommend to any friends.
june win . 2024-07-27
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Good food and a great view of the Thames estuary. Had starter and main and all was good. Bun
John R Fyson . 2024-07-21
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I ordered the fillet steak and then passion fruit creme brulee for desert and cannot fault a thing. The steak was cooked and seasoned perfectly, while the triple-cooked chips were crispy on the outside and fluffy on the inside. The desert was a lovely end to an enjoyable meal. Everything came out in good time, too. The restaurant was very clean and the sevice extremely friendly by the manager. Hope to come back again some time and try more things on the menu.
The Artful Podger . 2024-07-21
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We've been here quite a few times now. Lovely food, very reasonablebly priced and fantastic friendly service. Keeps us coming back. Definitely recommend.
Mark Goodson . 2024-07-13
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First time eating at Toulouse, we ordered the full English breakfast and we're not disappointed, it was lovely, great service too, apart from the cost of parking at £3.00 an hour! Southend Council your suppose to encourage people to support businesses, I'm sure this will effect trade for some of the restaurants.
L K . 2024-06-30
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Not freah food extremely disappointed the owner was extremely unhelpful
a. reiss . 2024-06-18
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Stopped here for a bite to eat, really pleased we did, lovely food, friendly attentive staff and very reasonably priced. Recommended.
Lee Storey . 2024-05-31
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Best fish and chips in London & Essex!
Lauren THOROGOOD . 2024-05-16
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Extremely friendly staff, tasty food, nicely presented. Will definitely return
Emma Roof . 2024-05-12
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Lovely and friendly personnel. Good atmosphere with a gorgeous Seaview and Sunset. The food was good.
Catia Santos . 2024-05-09
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We had a wonderful meal here last night. Party of four. Delicious food, lovely atmosphere and friendly helpful staff. The sticky toffee pudding was a delight !
steve thomas . 2024-04-14
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Great food, attentive staff and easy to get to. Nothing toulouse by coming here.
Michael Biggins . 2024-04-14
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Just had a family celebration for my wife’s 50 th. Superb experience. Great staff, excellent food. Would highly recommend.
Roland Russell . 2024-04-01
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My wife and I visited for lunch on Good Friday. The restaurant was busy but the service was quick and the staff were friendly and helpful. I had smoked duck breast to start, which was delicious. My wife had whitebait, which was cooked well and not greasy. As she ate everything, I assume it tasted great too! We both had fillet steak for main, and they were cooked perfectly - exactly as requested. Delicious! We didn't have room for dessert.... Overall, a fabulous meal with great service.
Mandy Valentine . 2024-03-31
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Great food, and very pleasant and friendly staff.
Brian Bedford . 2024-03-31
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Came in on a Tuesday evening, food was delicious as always, Shame it wasn't busier but one of those things. Should have gone for the early bird menu!
Mike Downer . 2024-03-23
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Daughter insisted on taking us to see how much she rated it!! She was right! Window by the sea, first class service, fantastic food at a very reasonable price! 3 courses of £30!! My absolute favourite Calfs Liver,,,,👍see photos
Stephen O'Connell . 2024-03-19
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Great food, lovely atmosphere, just left a bit too long to take orders.
Sue . 2024-03-18
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Very rude manager when asked for a veggie gravy to go with the vegetarian nut roast. Apparently there's no such thing 🤔 Only beef gravy for the veggies and vegans. He also raised his voice and tried charging us for a dinner that wasn't touched. And told us never to go back again,😂 as if we would. I was left hungry after having the Sea bass, because it was so small , very disappointing
lorraine stewart seldon . 2024-03-12
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Where do I begin? DO NOT GO HERE!! The manager is a vile human being and after reading other reviews I’m baffled as to how he is still running this business. Myself and 9 other family members visited for a Sunday lunch. I am a vegetarian and ordered the vegan nut roast which once arrived was full of rice which was disgusting and the whole meal was bone dry. This was also served with tomato pasta sauce on the side which seemed like a very odd thing to serve a roast dinner. I asked for some gravy with no meat in, and this is where the problems began. He raised his voice at me, telling me all gravy has beef stock in (incorrect). He then put the menu in my face and raised his voice telling me it says it comes with the tomato sauce and that I shouldn’t have ordered it…. Ignoring the fact it was disgusting and dry. I asked for my food to be taken away as I couldn’t eat the dry meal as it was not edible. Another family member had the same meal and issue but after the managers outburst, did not feel comfortable expressing so had 3 bites and left the rest. When the bill came, he charged us for my meal regardless of the above and refused to take it off. I have never experience anything like this in a restaurant and I’m embarrassed for the business owner, if it is not himself. We told him because of the above, we would not be paying for my meal and it should have been deducted from the bill. His violent and disgusting manor then presented itself even more, he shouted at every member of my family and got into my uncles face after he told him to stop speak to me in such an aggressive way. Not that it should make a difference on how you speak to customers or people in general but I am pregnant and this experience left me extremely distressed and I don’t know how this man sleeps at night. We eventually paid for what we had, a total bill cost of almost £300, minus my meal and got up to leave. Once he realised, he begun to say ‘ this is a small price to never have to see your faces in here again ‘ and the abuse continued for several minutes as we was leaving. He also refused to tell us his name because it was irrelevant…just like his existence in my opinion. I wish I had recorded the whole thing to be able to show just how hideous this man was to me and my family, instead I write this review to warn others about visiting this restaurants. After reading some other recent reviews, Apparently violence and abuse comes free with every meal ordered! How is this ok…? This small man is a bully, potentially suffering from little man syndrome and I’m still in shock by our experience a week later. The other staff members were lovely, polite but also look completley terrified of their manager.
ADS . 2024-03-07
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A great location on the front, in converted toilet block. Hence the name. Friendly staff and a tasty Sunday roast.
Keith Foley . 2024-02-28
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Fantastic evening here. The food and service was top notch Thoroughly recommend a visit.
Phill Lambert . 2024-02-25
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lovely staff, very polite, calm place for quiet dinner. Good range of food options. Makes a change from London or New York! Even saw the sea and view. Will go again
David Wright . 2024-02-25
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Great good portions can be a bit noisy
robin . 2024-02-25
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My wife and I have been to Toulouse on a number of occasions over the last 5 years with friends and family, and we have never been disappointed. The food has always been enjoyable and the service very good. Thoroughly recommended.
Richard Houghton . 2024-02-25
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Great choice on menu for vegetarians. Tasty food. Very well presented and plenty of it. Staff are lovely. Helpful, attentive and smiley. Love this restaurant.
Lorrine Marer . 2024-02-11
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Really great, first time for me, but will definitely, go again, beautiful roast beef , thank you 😋
becky mason . 2024-02-08
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Called Toulouse,because it used to be 'two loos'!! We had coffees but not food. Which were really good. The thing about this place is that it's more formal than most establishments on the seafront,so no beachwear,vests,sandals or sandy bodies. Hence if you want a higher quality restaurant meal and drinks,this is where you want to be!
Dave Rasch . 2024-02-06
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Great helpful service. Food delivered in a timely fashion. Would definitely go again, works well with my inlaws!
Karen Griffin . 2024-02-02
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We took advantage of their early bird special. Wonderful value, good choices, and lovely food.
Elizabeth Potter . 2024-01-25
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Exceeded our expectations: great service, fantastic food two of us had the calves liver which was Cooked to perfection and the other had the steak and ale pie - which was also delicious. Outstanding desert of frangipani strudel. Throughly recommend
B RIGHT ON Lloyd . 2024-01-21
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Great first visit. Lunch for party of 6 and everything was lovely. Good value for quality well presented dishes. Look forward to visiting again.
Alex Pankhurst . 2024-01-09
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Excellent all round 12 in our pre booked party. Food was served hot and in good time. Would recommend
Judith Bailey . 2024-01-05
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The owner a idiot lucky he not got broken jaw
William Holland . 2023-12-27
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We went for the "early bird", good choice of starters and mains. Freshly cooked, good portion size, attentive service.
Tim Sarah . 2023-11-12
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We are don’t mind paying if something is good. Very cold and odd welcoming from the staff. The food was salty. From the onions soup starter to the sea-bass for the main. We couldn’t add hot water into a teapot. If we do, they will charge us for another pot. Also, we got charged for “open drink” for £1. Open drink was a cup of hot water. I never knew you would get charged for a cup of hot water. Overall, poor.
Amy Thai . 2023-11-07
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Great food and service and friendly staff
Wayne Dale . 2023-11-04
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Absolutely amazing meal Very reasonable as well
Neil . 2023-11-04
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Went for the first time as was recommended. It was a fantastic restaurant. Staff are friendly and attentive and the food delicious. Definitely will be returning when we are next in Southend.
Susan Sammut . 2023-10-25
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Where's th Toulouse Restaurant?
John Kelly . 2023-10-22
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Nice place on the front, prices are high but the quality is reflected in that, they do a early bird menu which is cheaper and I would recommend. Deserts are particularly good.
Luke Taylor . 2023-10-18
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Very rude staff! A woman started shouting at my child for touching the curtain rails (I didn’t see it). When I told her off for shouting at my 4 year old son, they refused to serve us!!!!
Katerina Vasilenko . 2023-10-08
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Lovely place to eat great food good portions loved it
Linda Nelson . 2023-10-06
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Overpriced food, and mediocre service. Nothing special.
Claire Louise Heffron . 2023-09-21
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Rude owner doesn’t know how to treat other human beings right. It’s like he thinks he is better than others. Must of got bullied in school and couldn’t get over it. How pathetic
Alex Munn . 2023-09-20
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if you are looking for a job ,do NOT apply for this one!!!(im 19)I went for a trial shift today.The manager Stefan told me to wear all black & black trainers,I came in black looking good for just a trial shift . I arrived 10 minutes early.I was so nervous and it took a lot of self confidence for me to go to this trial…..when I arrived he looked me up and down like I was a piece of dirt on his shoe!!….he pulled my shoulders to a mirror and said “look at me and look at you in this mirror ,do you think this is an acceptable way to look in front of my customers”…..he said “ your T-shirt needs ironing, and it looks like it’s come straight of the tumble dryer”!!….this was also in front of two other members of staff!….he then proceeded to usher me out and said “no, I can’t have you here looking like this…go home …iron your top and come back Friday!!!!😡whilst being looked at up and down. I ended up walking out crying after only being there for 10 mins & had to travel . I’ve never been so humiliated in my life….this man completely crushed any self confidence I had left….STAY CLEAR!
Elyse Croft . 2023-09-19
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I visited Toulouse on 9th September at 4.30pm with my partner. From the moment we stepped into the restaurant we had a rather frosty welcome. We asked to sit at the back in the open area and after being seated my partner was asked to brush sand off his leg. We had been on the beach all day however there was very, very little sand on him. I mentioned this to the rather moody looking, unpleasant waitress and she replied with "I know it's a bit picky". Let's just say we were astonished, the place being located on the seafront and felt reluctant to stay. We stayed and ordered a starter, main and two drinks which was nice, food delicious and well presented. Another couple entered while we were eating and they had a large dog with them. The dog did actually smell however I didn't see it being asked to wipe his feet or anything! We were asked if it was OK, just so happens the dog was the most pleasant of them all! Needless to say, we will not be returning to Toulouse and £70 poorer. Such a shame.
Donna Stewart . 2023-09-17
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Food looked great but wasn’t. Rude owner/manager - extremely rude. Do not go if you still want to be eating/enjoying yourselves past 8.30pm!!! Will never return
cpinmemphis1 . 2023-09-16
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Food was very very nice at least the starters that I had I had a nice waitress when I came in but then they change her with a guy... Who was everything but nice ... I had my starters and while I was waiting for the main I whent outside to have a cigarette next to the window but outside tho I sat on the window and the guy came in a very rude way telling me that would you like that if I do to your house im like okey he is right so I stood up and then I light my cigarette and he was very rude no no go away from my premises dont smoke here and I told him that I'm outside and I just wanted to be able to talk to my fiance and have my cigarette until the main comes and he was no no I'm asking you to go away dont smoke here I'm telling you nicely he was saying it that he was doing me a favour... so I just paid for my starters and left because I don't like this kind of treatment Very nice food is ashame about the service... I would advise you to dont go there ...
emiliano Bardheci . 2023-09-14
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My wife & I had lunch there for the 1st time, the food was excellent! The service was even better. Yes ,it was a bit costly but for an 85th birthday lunch it was okay, at 85 you can't take it with you
Tony Power . 2023-09-14
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Whilst to food looked so good when it arrived at the table. Both fish dishes were quite lacking in taste. The chocolate brownie was tasty at the end. I think the staff also have to learn to put a smile on their face.
David Paterson . 2023-09-09
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Fabulous service from friendly staff. Excellent food. Highly recommended
Alison Camp . 2023-09-05
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Ordered sea bass and monkfish and was one of the best meals we have eaten in Leigh. Strongly recommend for foodies.
Russell Wright . 2023-08-31
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Welcomed warmly and made to feel at ease. Every effort was made by staff. The food (seafood platter for 2) and wine were excellent and well presented as were the sides we had. We were served swiftly and efficiently. Many thanks to all at the Toulouse Restaurant.
Dave Oakley . 2023-08-26
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Manager/owner was disgustingly rude towards own party of 4 for absolutely no reason, avoid this restaurant like the plague until this vile piece of work is removed In addition to the owners reply, we were not asked to leave , we did so of our own accord, the owner is also a liar who was literally white with rage , one day he will be rude to the wrong person who will hopefully put him in he’s place I feel sorry for he’s staff who no doubt are sick to death of this loutish behaviour from their so called leader , I look forward to he’s further lies
Russell Short . 2023-08-24
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Five star food and service on my special Mums 90th birthday. They really were attentive x
Linda Donlan . 2023-08-14
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Fantastic service, delicious food and the staff were very accommodating
Liz . 2023-08-14
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Lovely food and great service only draw back is parking on Southend sea front cost very nearly £20 a day
steve wilkins . 2023-08-07
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Great staff, very attentive and friendly. The food is absolutely top rate - delicious and very well presented. It was a bit noisy at Sunday lunch time, but great to see the place busy and doing well.
Andy Becalick . 2023-08-01
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Good food, great service. A worthy visit indeed.
Iain . 2023-07-26
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Delicious food, my partner had roast beef and said it was the best she'd ever eaten. Superb service, friendly welcoming. I really enjoyed myself.
Steve Ashley . 2023-07-21
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My first visit to this restaurant which came highly recommended. We enjoyed our food BUT both me and my wife had grit in the salad leaves with our starter. Later we wished we had mentioned that at the time. Our main course was very enjoyable - and no grit this time. BUT - whilst finishing our starter a pint and a half of beer was poured over the lady diner behind me. Accidentally of course by a waiter 2 days into his job. The family who suffered this were extremely understanding ("these things happen"), much more so than a lot would have been. I had to change side of our table to let the staff in to clean up. The lady was clearly very wet. As we were finishing our main the bill was brought out to the unlucky table. And the "fun" really started. Not only had there been no deduction to the food bill but a service charge had been added! Wow, I would have been extremely unhappy if that was me, and so was the group. It was clear that it wasn't just a slip by Toulouse it was intended to make the bill that way. The manager was called and things then reminded us of Fawlty Towers as he argued with the customers in front of all the other guests around. The manager thought they should pay the whole bill, but they would cover dry cleaning costs. Nowhere near good enough to my mind or the other people. It's interesting now to read several other reviews about bad service. It seems this is their way. Shame.
Stephen Hills . 2023-07-15
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We visited the restaurant on Sunday for a fiends birthday. We were a booking of 11. It felt a bit cramped on one side of the table as they had squeezed us into 10 spaces. Despite the waitress taking our order in seating plan order, food and drinks were still given to the wrong people. We were advised the roast beef is served pink, unfortunately when it came it wasn't and was quite chewy. Despite these small issues we had a lovely time but not sure I'd rush back.
Claire Rigby . 2023-07-12
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My elderly parents have eaten at this restaurant numerous times. So obviously have enjoyed the experience until this week. My Father found his steak to be very tough, he discreetly informed the staff, one of which said I will get the menu have something else! My Father selected the fish, and when the same member served it up, said to him "enjoy your meal, but DON'T come back". If that's how they treat regular customers, then guess what?, my parents, my siblings and their families, my family and I will definitely not be going back.
Roy Fairbrass . 2023-07-06
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What can I say my first visit, booked for party of Four. Restaurant fairly busy for a lunchtime on a Tuesday . It was all so delicious from the wine to the desert. Will definitely be rebooking .
Leonie Wilson . 2023-07-04
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Dog friendly by the coast with great food what more would you want 👍
Ian Clarke . 2023-06-28
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The food was fantastic. We ordered the seafood platter and it was huge and delicious. The oysters were fresh as were the king prawns, prawn cocktail and smoked salmon. We loved all the condiments that came with the platter. Moreover, the kids loved their pastas and had decent portions. The staff were really friendly particularly with the kids. We really enjoyed our lunch and have already recommended Toulouse to some friends.
Stephanie Nash . 2023-06-11
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While ordering our food, our daughter popped to the Loo. Unfortunately, whilst in there a poor lady was violently sick...not making it to the toilet in time & my little one come back let say 'splashed' As we had only just ordered, i told our server we could no longer eat as we needed to get home & changed- to which he asked us "what did we want him to do about it" We had literally just placed our order, he expected us to stay & sit there with our daughter, wet (🫣) Maybe even a voucher to come back another time would have been better than having to pay for food we couldnt receive. Understand its not their fault, or the ladys, or ours....im just extremely frustrated that we had to pay even though we had to leave, no fault of our own.
Sophie Gurton . 2023-06-10
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Wow!! The chief has complied an excellent menu. Each course we had was beautifully presented and tasted exquisite. The staff were all so friendly and attentive, when needed. Personally we would not consider going aware else in Southend to eat out than Toulouse Restaurant. We were totally impressed.
Sharon Findlay . 2023-06-10
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Fine dining... Not! Location fabulous. So disappointed with the quality of the food. I will never visit again. Attitude was very bad, when complaint made. This restaurant used to be top notch.. Now very poor..
Louise Moulder . 2023-06-08
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Went for mum's birthday meal. Everything about it was brilliant
Lindsay Randall . 2023-06-03
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Second time dining at this restaurant by the coast side. Very pleasant experience. My wife and I were made to feel welcome from the beginning, and the food was exceptional again. Thank you.
Saddiq Rahman . 2023-06-02
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Lovely meal with my wife on our anniversary
Roger Silver . 2023-05-08
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Food Delicious Service Good Atmosphere we went mid week lunch time perfect
Haydn Cox . 2023-04-30
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Excellent seaside restaurant, service was quick and friendly, food was excellent. Views across the Thames Estuary to Kent. Felt really cosy and welcoming.
Lewis Snook . 2023-04-29
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We had another great time at Toulouse. Food was excellent as always. Dog friendly. Service terrific 👏
Paul Welton . 2023-04-28
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Very good sunday meal, thought the prices were rather high but I expect that it is the condition of the country !!!!
Teresa Barker . 2023-04-23
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Went with friends for my Birthday. The food and staff were both excellent
c williams . 2023-04-23
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Very good but very expensive the drinks and very small!
Carolina Marino . 2023-04-18
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Was a bit quiet that evening(Tuesday) but great food.
A J . 2023-04-17
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Hired out the function area and the food and service was amazing A*
Rachael Gibbs . 2023-04-12
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Fabulous meal as always. Great service, very efficient staff.
Mary Mckenna . 2023-04-09
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Food was very good, we all enjoyed our dishes - starts, mains and desserts were well cooked and well presented. Waiting staff were all very friendly and helpful. I have to say that the prices, for the quality of the food, were very reasonable. My only criticism would be the fact that dogs (not guide dogs) were allowed in to the restaurant, seems to be a very common problem these days. The dog was well behaved but that is not the point. Somewhere that serves food should not admit dogs.
Alec Hartopp . 2023-04-03
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Food very good indeed. On a very windy day it was great to sit in a window seat. Calves liver as good as I've had anywhere.
Clifford Knowlden . 2023-03-27
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Excellent restaurant in Westcliff-on-Sea. Excellent food and very attentive staff. Recommended.
Gary Marquis . 2023-03-18
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Excellent meal and wine. Service so professional and friendly. We always feel we are treated like old friends. My favourite restaurant.
smokey joe . 2023-03-12
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Just a great place to eat over looking the seafront.
David Calton . 2023-03-10
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Really good in here. Have come a few times but forgot to review. Came again with a party of 4, and our dog. It was flawless from start to finish. Staff are lovely, food is excellent, reasonably priced (the same as you would pay at any good restaurant) toilets are clean, it’s cosy and warm inside. I had starter, main and desert and wasn’t disappointed with anything at all. Thanks very much
Lewis Groombridge . 2023-03-05
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Fitted us in pre theatre, food was superb, as was the service. Highly recommended, we will be back
Jayn Warner . 2023-02-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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232 Opinions
The place is simple and clean, very much designed for takeaways but there is space to sit if desired. The food tasted great, especially the chips which were freshly fried and skin-on! However the overall portions were absolutely atrocious. For £8.95 I got the thinnest wrap in existence, a decent portion of chips and a drink. The wrap was genuinely criminal, it was 3 small tenders, sauce. No vegetables or salad to fill it out, no cheese, no chips, nothing at all. You can tell by my picture I was incredibly disappointed. I got the Buffalo wrap and while it tasted good, I can't help but feel it was just a hot sauce (Buffalo is supposed to be milder due to the added butter). Honestly this would be 2 stars if it wasn't for the fact that the wrap did taste nice and the chips were banging. Maybe their other options are better value but I'm definitely not turning up again to figure out.