Based on 3.008 opinions finded in 1 websites
Based on 3.008 opinions finded in 1 websites
Nº 142 in 1338 in Nottingham
Opinions
Very good burritos! The ability to order ahead on the app is great but ordering in store is very quick also. The corn chips are perfect match to Cali-Mex and Tex-Mex style Mexican and the mix of ingredients is perfect too. I don't use food establishment apps for anywhere, but using the Tortilla app gets you free burrito every 5 orders so it's great!
Frank McKinney . 2025-04-14
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Amazing food and Tegan was so friendly
2sisters . 2025-04-14
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Leo was super lovely and efficient
Abigail Watkins . 2025-04-11
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Tegan provided excellent service
Jennifer Whiteside . 2025-04-11
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I was served by Leo, Gem, Kiki. Both food service was lovely from each of them.
Dhiya Bhachu . 2025-04-07
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First time coming here and will definitely be back the food was so taste fresh was served pretty fast and very easy to follow lovely clean friendly environment served by Leo :)
Courtney Bou . 2025-04-07
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I was served by Leo, Gem and KiKi and they were really lovely. They made sure my food came quickly as well!
Jemimah Omotola . 2025-04-07
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Great customer service. Thank you Gemma, great job guys! You’re doing fabulous, thank you for making our Friday special!
Sophie Varma . 2025-04-04
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I had a great time thanks to maddie,she was able to give advice on the menu and what i would like based on preferences,she made me feel very welcome and comfortable!!
Aleigha Mills . 2025-04-03
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My overall experience at Tortilla was excellent, thanks to friendly workers such as Maddie, who ensured my visit was enjoyable. She also did a very good job at keeping the place clean.
Chloe Marshall . 2025-04-03
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The staff are friendly and the atmosphere is very cozy. Teegan went above and beyond to serve us. Kinga and Dan were also very helpful. The burrito house and large chicken burrito we ordered were delicious and quickly served. I can’t ask for more. Thank you guys ! We will certainly come back again.
maria rafii . 2025-03-31
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Tegan and Kiki served us, they were super friendly and let us know about the most up to date deals. ☺️
Kaytelynn Shipman . 2025-03-31
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had the burnt ends burrito and was served by Kiki and Tegan. the food amazing and the service was great😊
jake smith . 2025-03-31
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Kiki and Tegan were so lovely!!
Jessica Isabell . 2025-03-31
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Food was amazing but the tap water was questionable. Need their tap changed. Water was chunky and cloudy.
Kaydee Macdonald . 2025-03-30
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Would highly recommend, absolutely brilliant service and friendly staff, they always make myself and my son feel so welcome, and go that extra mile, the food is always amazing 😍 thank you again for always making the time to make us feel welcome 😁
Danielle Day . 2025-03-28
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Brilliant service by Niamh, I raised an allergy concern and she was incredible at making sure my food was safe for me. Thank you!
Hayley Jones . 2025-03-23
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Food always tastes amazing and they have really nice staff. Emaleigh has great customer service.
Elise Grose . 2025-03-18
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The Barbacoa Naked Bowl was fantastic. £5 on Mondays tooo!
Abhijit Nair . 2025-03-17
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Really good food and amazing student discounts. Staff is always nice
Javiera Valenzuela . 2025-03-17
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Tegan and Dan and kinga was amazing and the phone was awesome
Alain Gurung . 2025-03-17
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Super quick service and friendly staff The food is always great and cooked fresh, great student prices too Shoutout to Tegan for the amazing service these past few weeks
Alfie King . 2025-03-17
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Had a burrito and it was amazing so was the service from Carys 10/10
Gratas Balaisis . 2025-03-05
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Came for an easy dinner. Had a medium beef barbacoa burrito and a soft drink. Order was recieved quickly and it was delicious and fully of flavour.
Yee Morgan . 2025-03-03
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Sadly i got in touch with an issue, they haven't responded in their '48 hour window' and I've allowed them longer, i have given you a chance to resolve this and you've chosen slience. That is a real shame
Lee Taylor . 2025-02-22
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Very tasty, hot and fast cooked!
Eduardas Ignatovas . 2025-02-22
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Really friendly staff and lovely food!
Amber . 2025-02-21
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All the staff were very lovely .
Kinga . 2025-02-19
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Beef tacos & guacamole where amazing
Jeanette Holmes . 2025-02-19
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very nice meal good fast service
Esme Charlton . 2025-02-19
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would love if the machine let you pick more salsa options! other than that food was amazing as usual!
honei marie . 2025-02-19
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Ordered the chicken salad bowl and must say i really enjoyed the the food. Had a good option ranged and when mixed together was nice. There was a good amount of salaad and Chicked. Ordered via a delivery service so would probably say its a bit expensive when taking in account service charges.
Steve . 2025-02-17
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I've been using Tortilla for a while... but I've just been back after a break and had THE best burrito prepared by Samira... perfect amount of hot sauce and everything else... it was delicious thanks guys!! 😊
Luke Cumberpatch . 2025-02-12
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Have eaten at here a few times and am never disappointed. Tasty, healthy and fresh.
Storme Sykes . 2025-02-01
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Loved the new ordering system. Lovely chips and cheese sauce.
Tracey Johnson . 2025-01-31
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The food is filling and tasty with a variety on fillings, sauces/dips and drinks! Quick ordering system and service.
Emily Johnson . 2025-01-31
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Just WOW. This place is a burrito lover’s dream. The tortilla was soft and warm, packed with perfectly seasoned fillings that hit every flavor note - juicy meats, fresh veggies, and that creamy guac that’s worth every penny. Portions were spot on, leaving me full but not regretting life. The vibe is chill, and the staff know how to make you feel like family. Easily one of the best burritos I’ve ever had. If you haven’t been here yet, you’re seriously missing out. 🔥🌯
Dan Wilson . 2025-01-31
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Great food. Dan was amazing friendly service👍
George Holt . 2025-01-31
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amazing as always . great taste food and great staff ! happy to help you of you need it i always pop in if im in Nottingham shopping
Tamzin Lewis . 2025-01-31
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Great burrito came here with my freind😩 hood atmostphere
Joel Cameron . 2025-01-31
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very nice food, good atmosphere and friendly staff, especially Vlad.
Luca . 2025-01-29
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Carys whipped up a cracking burrito for me. A great place to grab some good food. Cheers!
A Bainbridge . 2025-01-26
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Can’t tell you about the food I have a learning disability and was told by the very rude black lady that told me she isn’t there to serve me i have to stop being thick and use the machine to order
MIDLANDS R&G . 2025-01-26
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Had a great experience dining in with my family, the staff was so lovely they let us have their tortilla dark chocolate brownies for free!!!
Laraibe Ahmad . 2025-01-24
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Very good service and kind staff, had an amazing time dining with my family and friends. Staff were so kind to even give us free brownies! Definitely coming back, Thank you for the fabulous experience.
Atika . 2025-01-24
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Some of the staff working at Tortilla in Victoria centre need to be reviewed by the management because honestly who picked them? Food can be hit or miss, depends on who is making it. Some staff don’t even listen to what you say and put things in your order that you didn’t even ask for. Girl named “T” looked like she wasn’t being paid to be there, couldn’t even crack the slightest smile at the start of making the order, I genuinely got the feeling like as if I was forcing her to serve me. If you hate your job so much, maybe it’s time to look for another one, I also work in customer service but I don’t have this negative attitude towards people. I thought maybe she was having a bad day but again, put stuff in my order I didn’t want, misheard me 10 times and didn’t bother to scan my loyalty card. On the other hand, this black girl (I didn’t get her name) working there is absolutely lovely! Very nice and friendly, always gets the order right and gets the proportions of food right.
валерия бондаренко . 2025-01-23
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Lovely food great service. Well worth the visit.
Belfastbred Stuarty Mac . 2025-01-21
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Excellent meal excellent service love it!!!
Esther Okoromu . 2025-01-21
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Regular customer, it's my go to place for good quick food. Thoroughly recommend :)
Dommy Phizacklea . 2025-01-21
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Delicious!! Ordered on ubereats and came perfect, thanks for the free brownie too !!
Totoro Zuko . 2025-01-20
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Tasty food, fast service, friendly staff. Recommend :)
Hannah Hutchinson . 2025-01-19
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Came for lunch food was fresh and hot. The staff was super friendly too
Daniel Middleton . 2025-01-18
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First time visiting. Absolutely amazing food. Feel stuffed. Great service and fantstic staff all round, totally recommend burrito medium meal for anyone's fist time!
The Zer0cat . 2025-01-15
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Really enjoyed it. The staff that were o meets really helpful. Fist time coming and will definitely be returning. Cary was really helpful by coming over and taking our tray once we had finished. Thank you!
leah harvey . 2025-01-15
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The food is generally good , with customizable options like burritos, naked burrito bowls, and tacos. However could have increased the food portion to enjoy the dining experience.
Adhul Krishnan J R . 2025-01-13
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Update - been again since and it was good so I’ve increased to 3 stars. Really hit and miss depending on who is serving, some staff give full effort with food and service, other(s) is a big noticeable drop off, which is mentioned a few times in these reviews. Whereas, the Derbion branch is 5 star every time I go, has been for over a year. I await the obligatory ‘fill out the contact form’ to give the impression these issues are being dealt with despite them being referenced on reviews that are 6+ months old.
Mark P . 2025-01-12
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Gorgeous burrito packed with flavour and the right level of spice! Carrie and Niamh at the Notts Tortilla in Vic Centre made the best burritos very quick service. Thank you! 😀
rachelsmith1990 . 2025-01-11
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food was great. cary’s was lovely
Matilda Beresford . 2025-01-11
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Excellent burrito, very tasty experience! Seems a bit expensive, but very filling so feels good value and certainly hits the spot!
Adam Nevin . 2025-01-11
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staff are super friendly and delicious food
Niamh Cavanagh . 2025-01-05
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Staff are absolutely brilliant. Really friendly and helpful. Even washed my toddlers spoon when she dropped it!
Jon Smith . 2025-01-01
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Amazing customer service from maddie!!
aleigha mills . 2024-12-30
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Great burritos and service. Plus brownies.
Stewart Terry . 2024-12-29
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I regularly order the same burrito and noticed on this occasion that it seemed different. I politely asked to ensure that the extras I had paid for were included. Unfortunately, I observed that Gemma, along with some of her colleagues, appeared to be making fun of me during this interaction. Such behavior, including comments or actions that could be interpreted as mocking or shaming, is both unprofessional and disappointing to witness.
Harriet Obeng . 2024-12-28
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Very good qaulity food would go again.
jake davis . 2024-12-20
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Great food and service, Tegan was lovely and welcoming at front of house. Self service works well and very quickly prepared. Would highly recommend!
Brogan Roache . 2024-12-19
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Thank you to lovely Tegan for the wonderful service!
Riane Samms . 2024-12-19
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Tegan , wonderful experience great food
RITU DHAKA . 2024-12-19
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teegan was really helpful and served us really delicious food.
musaa hamed . 2024-12-19
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Amazing food, workers were nice to me
Raunak Gurung . 2024-12-13
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Food is good, however not enough seats, some extremely unfriendly staff (who later apologised for being so rude) and long wait times (25 minutes)
Charlotte E . 2024-12-06
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Great food, great service and amazing atmosphere. Will 100% return and recommend to friends and family
Emaleigh Kelso . 2024-12-06
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pretty good for a quick lunch, the staffs are very nice as well
Andrew Ma . 2024-11-27
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New screens for ordering food worked well
SCM2011 . 2024-11-27
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A repeated customer, really love the burrito 🌯 at this shop. It tastes so good!
Golden__Athena . 2024-11-27
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Wonderful service, very helpful especially Tegan
Penguino AT-Cartino . 2024-11-27
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Atmosphere only got 4stars as not many people in, due to us having 'late,' lunch snack!!!
Rebecca Harrison . 2024-11-27
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The experience was Great the food was very tasty Tegan was very nice to help me
Eugenia Bridgman . 2024-11-27
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Food was excellent tegan was amazing and really friendly
Sarah Woodhall . 2024-11-27
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The food here was amazing and the quality was to perfection!
John Sunderland . 2024-11-27
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Came in for a late night snack - great service and hospitality from Brendan, Teagan, and Semira
Sachin Nijran . 2024-11-27
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Consistently good food! Great service. I’ll keep coming back. :)
Ashley Gould . 2024-11-27
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Loved my burrito, and great service by Tegan.
Poppy Rees . 2024-11-27
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Food was great, and Teagan was amazing.
Matilda Longville . 2024-11-27
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Food order came on time. It was delicious Taco 🌮
Karishma Patel . 2024-11-27
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The food was amazing, very friendly staff. Tegan was really helpful, we will be eating here again when shopping in Nottingham
George Page . 2024-11-27
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Tegan was great and really helpful during my order!
Juna . 2024-11-27
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Tegan was very helpful and rather friendly she went out her way to make my experience very good. Tegan is asset to the company
Cherril layton . 2024-11-27
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Incredible food and service as always! The staff are always so friendly , especially Tegan! Definitely recommend coming for a bite to eat!
Olivia Booth . 2024-11-27
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The service and food is always 10/10 here !
Amelia Messam . 2024-11-27
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Delicious coriander rice. Loaded with food
deena sooki . 2024-11-27
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I come often and the food is incredible, fast service too. I always leave feeling so full. A big shout out to Tegan who is so lovely and always goes above and beyond! Definitely recommend this place :)
Emma Humphreys . 2024-11-27
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food came quick, super tasty, nice atmosphere
Eilir Thomas . 2024-11-27
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Food and service tip top, Tegan very friendly.
Dan . 2024-11-27
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Nice food, cool surroundings and great service from teagan
Nathan Waring . 2024-11-27
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Tegan is amazingggg great customer service 10/10
Daneel Wright . 2024-11-27
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Tegan was such amazing person, she helped us out so much give her a raise !!! So helpful and a such a nice girl
Devonne Duncan . 2024-11-27
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Delicious food! Tegan was great will come again!
Ria Tomar . 2024-11-27
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Great experience, Tegan was lovely. Thank you!
Ashleigh Sidney . 2024-11-27
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It was my first time visiting Nottingham, and I saw the restaurant open quite late. Jack and Tegan were really friendly to explain what was in the food and help me with what I should get due to having an allergy to tree nuts. Both of them were really helpful and made my experience really good. I will come again while I am staying in the UK
I4o I4ov . 2024-11-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1153 Opinions
Terrible waiting staff , bought our starters out , 1 minute later (and I'm not exaggerating ) brought out our pizza and rudely exclaimed that we were not finished yet with our starters ....??? There were only 4 tables full when we had finished and about double the amount of staff.... We were unable to order desserts or coffee as they were all chatting amongst themselves , our dirty plates all over the table with no space, one walked near and I said hello to catch their attention , they looked past me ignored me and walked off. Another walked past to another table and asked if they had finished , who received their food after ours .... Terrible terrible service and new staff who were not there last time . Avoid until they replace the terrible waiting staff. We have never seen such bad service. We ended up cutting the meal short and saving us the frustration of trying to give them more hard earned cash for desserts and coffee and just paid for our mains, drinks and starters and left early. If you want to feel horrible and rushed by all means eat in here but I'd order a local pizza from a local business that actually cares about you, they do nice pizza but I'm not sure I'll be retuning and will advise friends and family to avoid too.
1591 Opinions
Amazing lovely experience and food. Tasty authentic Vietnamese food. Staff are great on educating you on how to eat the food. Food comes out when ready. Tasty flavours. Definitely worth having the salted caramel Apricot iced drink. Made with fresh ingredients.