Tortilla Nottingham Victoria Centre in Nottingham

Sadly i got in touch with an issue, they haven't responded in their '48 hour window' and I've allowed them longer, i have given you a chance to resolve this and you've chosen slience. That is a real shame

Very tasty, hot and fast cooked!

Really friendly staff and lovely food!

very nice meal good fast service

All the staff were very lovely .

would love if the machine let you pick more salsa options! other than that food was amazing as usual!

Beef tacos & guacamole where amazing

Ordered the chicken salad bowl and must say i really enjoyed the the food. Had a good option ranged and when mixed together was nice. There was a good amount of salaad and Chicked. Ordered via a delivery service so would probably say its a bit expensive when taking in account service charges.

I've been using Tortilla for a while... but I've just been back after a break and had THE best burrito prepared by Samira... perfect amount of hot sauce and everything else... it was delicious thanks guys!! 😊

Have eaten at here a few times and am never disappointed. Tasty, healthy and fresh.

Loved the new ordering system. Lovely chips and cheese sauce.

The food is filling and tasty with a variety on fillings, sauces/dips and drinks! Quick ordering system and service.

Great burrito came here with my freind😩 hood atmostphere

Just WOW. This place is a burrito lover’s dream. The tortilla was soft and warm, packed with perfectly seasoned fillings that hit every flavor note - juicy meats, fresh veggies, and that creamy guac that’s worth every penny. Portions were spot on, leaving me full but not regretting life. The vibe is chill, and the staff know how to make you feel like family. Easily one of the best burritos I’ve ever had. If you haven’t been here yet, you’re seriously missing out. 🔥🌯

Great food. Dan was amazing friendly service👍

amazing as always . great taste food and great staff ! happy to help you of you need it i always pop in if im in Nottingham shopping

very nice food, good atmosphere and friendly staff, especially Vlad.

Carys whipped up a cracking burrito for me. A great place to grab some good food. Cheers!

Can’t tell you about the food I have a learning disability and was told by the very rude black lady that told me she isn’t there to serve me i have to stop being thick and use the machine to order

Had a great experience dining in with my family, the staff was so lovely they let us have their tortilla dark chocolate brownies for free!!!

Very good service and kind staff, had an amazing time dining with my family and friends. Staff were so kind to even give us free brownies! Definitely coming back, Thank you for the fabulous experience.

Some of the staff working at Tortilla in Victoria centre need to be reviewed by the management because honestly who picked them? Food can be hit or miss, depends on who is making it. Some staff don’t even listen to what you say and put things in your order that you didn’t even ask for. Girl named “T” looked like she wasn’t being paid to be there, couldn’t even crack the slightest smile at the start of making the order, I genuinely got the feeling like as if I was forcing her to serve me. If you hate your job so much, maybe it’s time to look for another one, I also work in customer service but I don’t have this negative attitude towards people. I thought maybe she was having a bad day but again, put stuff in my order I didn’t want, misheard me 10 times and didn’t bother to scan my loyalty card. On the other hand, this black girl (I didn’t get her name) working there is absolutely lovely! Very nice and friendly, always gets the order right and gets the proportions of food right.

Excellent meal excellent service love it!!!

Regular customer, it's my go to place for good quick food. Thoroughly recommend :)

Lovely food great service. Well worth the visit.

Delicious!! Ordered on ubereats and came perfect, thanks for the free brownie too !!

Tasty food, fast service, friendly staff. Recommend :)

Came for lunch food was fresh and hot. The staff was super friendly too

Really enjoyed it. The staff that were o meets really helpful. Fist time coming and will definitely be returning. Cary was really helpful by coming over and taking our tray once we had finished. Thank you!

First time visiting. Absolutely amazing food. Feel stuffed. Great service and fantstic staff all round, totally recommend burrito medium meal for anyone's fist time!

The food is generally good , with customizable options like burritos, naked burrito bowls, and tacos. However could have increased the food portion to enjoy the dining experience.

Update - been again since and it was good so I’ve increased to 3 stars. Really hit and miss depending on who is serving, some staff give full effort with food and service, other(s) is a big noticeable drop off, which is mentioned a few times in these reviews. Whereas, the Derbion branch is 5 star every time I go, has been for over a year. I await the obligatory ‘fill out the contact form’ to give the impression these issues are being dealt with despite them being referenced on reviews that are 6+ months old.

Excellent burrito, very tasty experience! Seems a bit expensive, but very filling so feels good value and certainly hits the spot!

food was great. cary’s was lovely

Gorgeous burrito packed with flavour and the right level of spice! Carrie and Niamh at the Notts Tortilla in Vic Centre made the best burritos very quick service. Thank you! 😀

staff are super friendly and delicious food

Staff are absolutely brilliant. Really friendly and helpful. Even washed my toddlers spoon when she dropped it!

Amazing customer service from maddie!!

Great burritos and service. Plus brownies.

I regularly order the same burrito and noticed on this occasion that it seemed different. I politely asked to ensure that the extras I had paid for were included. Unfortunately, I observed that Gemma, along with some of her colleagues, appeared to be making fun of me during this interaction. Such behavior, including comments or actions that could be interpreted as mocking or shaming, is both unprofessional and disappointing to witness.

Very good qaulity food would go again.

Great food and service, Tegan was lovely and welcoming at front of house. Self service works well and very quickly prepared. Would highly recommend!

teegan was really helpful and served us really delicious food.

Tegan , wonderful experience great food

Thank you to lovely Tegan for the wonderful service!

Amazing food, workers were nice to me

Great food, great service and amazing atmosphere. Will 100% return and recommend to friends and family

Food is good, however not enough seats, some extremely unfriendly staff (who later apologised for being so rude) and long wait times (25 minutes)

Food and service tip top, Tegan very friendly.

I come often and the food is incredible, fast service too. I always leave feeling so full. A big shout out to Tegan who is so lovely and always goes above and beyond! Definitely recommend this place :)

Food was excellent tegan was amazing and really friendly

Incredible food and service as always! The staff are always so friendly , especially Tegan! Definitely recommend coming for a bite to eat!

Came in for a late night snack - great service and hospitality from Brendan, Teagan, and Semira

A repeated customer, really love the burrito 🌯 at this shop. It tastes so good!

Loved my burrito, and great service by Tegan.

The experience was Great the food was very tasty Tegan was very nice to help me

Tegan is amazingggg great customer service 10/10

Tegan was such amazing person, she helped us out so much give her a raise !!! So helpful and a such a nice girl

Delicious food! Tegan was great will come again!

Great experience, Tegan was lovely. Thank you!

pretty good for a quick lunch, the staffs are very nice as well

Wonderful service, very helpful especially Tegan

The food here was amazing and the quality was to perfection!

Atmosphere only got 4stars as not many people in, due to us having 'late,' lunch snack!!!

food came quick, super tasty, nice atmosphere

Delicious coriander rice. Loaded with food

The service and food is always 10/10 here !

Consistently good food! Great service. I’ll keep coming back. :)

Food was great, and Teagan was amazing.

Food order came on time. It was delicious Taco 🌮

The food was amazing, very friendly staff. Tegan was really helpful, we will be eating here again when shopping in Nottingham

Tegan was very helpful and rather friendly she went out her way to make my experience very good. Tegan is asset to the company

Tegan was great and really helpful during my order!

Nice food, cool surroundings and great service from teagan

New screens for ordering food worked well

It was my first time visiting Nottingham, and I saw the restaurant open quite late. Jack and Tegan were really friendly to explain what was in the food and help me with what I should get due to having an allergy to tree nuts. Both of them were really helpful and made my experience really good. I will come again while I am staying in the UK

They've introduced a self-service kiosk and ditched the human interaction, like McDonald's but without the function of a well-oiled machine.

Brilliant service and excellent quality food as always, the staff are always lovely and helpful, big shout out to Jack T. Who is always working his hardest to make sure my food is fresh and prepared quickly with kind service, thank you!

jack was amazing have me a great experience and was really friendly

really nice atmosphere and amazing service :)

The food was delicious, the staff are amazing and very polite, and the atmosphere is inviting and comforting especially for cold winter days!

The experience was amazing the food was great and Tegan is so kind.

Teegan and the rest of the staff were super friendly, and the food is always so amazing. Tortilla is one of the only places I've joined the loyalty scheme of

Jack and Tegan gave great service! Came to check on me and were very friendly and smiley. Food was great as always

Jack and Tegan was welcoming and customer service was great 😁

Jack was really friendly, helpful and outgoing it was my first time going to Tortilla made my experience amazing, will be coming back !

Jack my server was nice and got my order done swiftly

great food, amazing costumer service from all team especially jack and quick service time. definitely recommend:)

great customer service, nice atmosphere , kind and helpful team members especially jack, 10/10 recommend

teagan and jack had amazing experience and service !!

Tegan and Kinga were professional, accommodating and swift!!!

The experience was great!!! Tegan was great help

Tegan was a great help, good experience

Decent, tasty Mexican food with a good variety of options.

I love this place, come here for lunch most days..

i keep coming back here, the food is SO GOOD. Tegan was so nice to us!

The food was gorgeous. The service from T was amazing , I really enjoyed my experience today

Lovely burrito here, Teagan is such a lovely staff member ❤️ so helpful

Teagan was super friendly and really helpful :)

Great experience and was a great help by tegan.