Tortilla Lincoln in Lincoln

all the rice in the bowl was crunchy?

Driver refused to deliver to the door and was rude on delivery

Food was good but a little cold. Del

Lovely food, along with great delivery. Thank you :)

Always love the food here! Our server Vlad was very friendly and helpful 😊

Food arrived cold, minimal meat and sauce. Excessive amount of rice to fill the ‘burrito’

Due to an issue with the restaurant that you know about because of an email trail and photographs, I am still awaiting a refund of my gift card, I know that the restaurant has authorised this because I have been copied into the emails . Refund Please

Very tasty food, the choice is amazing and lovely staff, our go to eatery when out out 😁

Amazing first time I’ve had it very tasty would definitely have again x

Amber, Kinga and Nathan are very good at what they do. Vald is too skilled in the work he does there.

Absolutely packed burrito full of flavour. Very tasty. the only let down was the extremely small quantity of Queso Fundido for the £3.80 it cost

Fantastic food, order was spot on!

Went to get our dinner, and Nathan the amazing guy who works there made it very pleasant and recommended food items and was very patient with my fussy fiancé catering to her so she had a pleasant time as well, can’t recommend this enough

Good pork, Amber, Kinga, Nathan and Vlad are the best. most polite and outgoing.

Great customer service vlad needs a raise fr

The staff were very professional and kind. There was a big queue but the staff handled it well. Food was also good. Bless Vlad.

Great costumer service and good food! 🤩

Food arrived cold which wasn’t nice but the ingredients were fresh and very tasty

Enjoyed a giant burrito before the cinema. Twas v tasty!

Love visiting this place! Always got great fresh food and the staff here are so nice and friendly! The restaurant also has a good vibe to it and I love coming here to grab my lunch during lectures. 100% recommend coming here!!!

I really liked everything. The food was superbly prepared. The staff were very nice and pleasant.

Staff is decent and kind! The food is delicious and tasty! Agna, Emma, Lisa, and Vlad very polite and helpful today!

Delicious food & the staff were all very welcoming and helpful.

sweetest little tortilla shop with the loveliest workers ! <3

Food is delicious and staff are very friendly.

Went to order something quickly on my way from work, staff really nice. Vlad and Maisie on front made it quite welcoming, Very clean and good food I recommend

Driver was a lovely chap! he deserves some recognition!

Nick is the most welcoming and nice employee here amazing food would definately recommend to anyone looking for a place to eat in town😁

Cheap, quality, spicy Mexican food. Comfortable place to eat, big portions , filling with vegan options available. My vegan bowl was hot, satisfying and tasty... Just for £8.50!!!

Extremely friendly and efficient staff! The food was ready right away after we just ordered it

Friendly and approachable staff. Kinga and Maisie were serving with a happy face. Overall, i am satisfied with my visit. Highly recommended

The food was excellent, and the staff was great! Special thanks to Vlad for helping with the choice. It made for an overall great experience!

Was so chilled, well built the staff were literally the best we could expect from them and would definitely come again.

Very friendly and chill staff. The store is clean, however the music could be better.

I've visited a few times now, and each experience has been fantastic. The atmosphere is always warm and welcoming, and the staff consistently greet you with a smile – not a sad face in sight! I really want to extend my thanks to the entire team for their exceptional customer service and the delicious food. Every visit has been a treat, and I can't wait to come back again!

Ordered a burrito from tortilla, it was expected delivery at 17.05 - 17.25. Took ages to make and kept going up in time. Received a call that my courier was outside at 18.32. Cold and disappointing considering the shop is only 5 mins away. Not blaming the courier at all as it was the preparation that took ages.

Excellent food, excellent service especially from the server Vlad, who was pleasant and extremely helpful and always served us with a smile. Will definitely return!!

Always what I want the way I want it, friendly helpful staff, good price for a thoroughly delicious filling meal.

food tasted great and portion size was perfect. only issue we had is all the food was cold.

Went out for some food before staying in for the night, fab food. Customer service top, really nice young lad on front and other staff were lovely too. Definitely a place worth checking out if you are out and about in lincoln

Great fresh food! Staff does a great job explaining the options! Love that there are so many options. Will definitely be back!

It was our first visit and we really enjoyed it. The food was great. Daniel and Kinga the serving staff were very friendly and helpful and explained how to order. Very impressed 👍

On my friend's recommendation, we visited Tortilla last evening and ordered two large burritos. I was completely impressed with how the restaurant allows you to customize your burritos! You can choose from a variety of fillings like rice, beans, meat, and plenty of veggie options to suit your taste. The salsa, in particular, was amazing—I absolutely loved it. Staff was sooo friendly…The whole experience was fantastic, and I’m looking forward to my next visit

I recently visited this restaurant for the first time with my friend, and we were greeted by a tall lady named Emma (saw her name on her badge). She was incredibly welcoming and patient, explaining the tortilla menu in detail, informing us about the offers, student discounts, loyalty card, and even helping us install the app! The food was freshly made, and you could really see the freshness in every bite. The service was amazing,especially with Emma’s attentiveness. I strongly, strongly, strongly recommend you visit this place! You won’t be disappointed.🥰🥰🫡🫡

Every time I visit Tortilla,I love trying something new.This time,I went for the Nachos Queso----- and wow! The crunchy Chips topped with cheese sauce,guacamole,and extra meat were absolutely delicious.It was such a mouth watering and flavorful experience. The combination of textures and flavors made it one of the yummiest dishes I've had in a while.Can't wait to go back...

First time visiting and so glad we did. Really tasty food and Amber who served us was so helpful and friendly and explained everything to us. Will definitely be back. Highly recommend. Nom nom!!🤤

Great team, food was top notch, very welcoming, would come again.

Great portion sizes for the flavourful food!!

amazing food & even better service x

Tortilla Lincoln's food and service are both incredible. The new smash menu is just delish, a real punch to your taste buds! The staff are great, really helpful and always smiling and eager to make sure you get a great experience. 10/10 every single time ❤️ PS I always ask for extra guacamole, nowhere else does it like Tortilla.

Great food, great price, great atmosphere

Delicious, fresh food with the loveliest staff team! Tortilla is a credit to Lincoln!

Great place, great food, awesome staff

I walked in, ordered a burrito, they refused to take the £10 note in my hand, said I can only pay via bank card transfer, strange. I walked straight out. Cash is KING. Say NO to businesses that don't take proper money. This place would rather lose a sale than take money. Absurd. Shame on you Tortilla.

Amazing, Delish and reasonable price

Great staff, Vlad was super friendly and great

Staff friendly and approachable, the place is clean and aesthetic.

This is by far the greatest place I’ve ever ate at, always so kind and helpful and just in general a lovely place to go, I highly recommend it

I never used to visit many food places, but I came here on a friend's recommendation and absolutely love it! The staff are always friendly, the food is outstanding, prepared quickly, and consistently delicious. I’ll definitely be coming back and recommending it to others!

Just came to Lincoln for a show and was offered a free burrito so we went in and was absolutely blown away by the food, the service and the atmosphere. We thought we would have to pay for my vegetarian burrito as only the new beef ones were free but we were then told that was free too. Things like that never happen to us. We will definitely be returning and bringing family with us.

Popped in for a snack at the weekend. Staff were brilliant. Plenty to choose from. I was served by Lillie, and she makes one mega burrito! Top job! Will be coming here again soon!

Great place too be, amazing food and service.

1st time here…. Eden served us and she kindly talked us through the various fillings for a delicious burrito from the sunset combo menu! Excellent service, friendly & polite staff, clean restaurant. Highly recommend- will certainly return!

As a coeliac it is excellent. Amber was superb and incredibly knowledgeable on what was and wasn’t allergen safe. Food was fresh, tasty and well presented!

Mint scran, the smash beef should stay it works in the tacos and burritos

blonde lady was extremely friendly and helpful, she knew exactly how to help and what to recommend. food was super fresh and tasty ! great experience, will definitely be back.

Visited on a steady lunchtime. Staff incredibly efficient and friendly. Food on display looked fresh and the service area constantly cleaned down. I wasn't keen when it first opened but the team now is consistently excellent.

The food and attention was amazing!

The food and service are excellent.

Food was excellent. Great service from Amber Kinga and Lillie. Definitely will come back!

The estimated time of delivery kept going backwards and and was eventually 10 mins outside the original limits. It somehow then managed to arrive quite cool

Fast Delivery, Below average food. Both burritos drier than the Sahara, undercooked crunchy rice mixed with over cooked rice. Awful and not worth the £33.29. I choked on the pork it was so dry.

Nick, Daniel and Emma gave great service, and the food quality was top notch. We’ve been to a fair few different branches (I’m a bit obsessed!!) and this is definitely the best one I’ve visited.

Me: Chicken burrito with hot sauce. Really tasty, good portion and all the ingredients looked and tasted pretty fresh. Better half: Chicken salad box type thingy. She also said tasty, fresh, lots of it. The lady who served us was very good with explaining the options and being cheerful. The manager or supervisor also checked if everything was OK. Atmosphere: A bit quiet but the place was clean and bright, so no complaints 👌 😉 👍.

The young lady working, (21 Aug about 4pm) was amazingly friendly! She was patient and very knowledgeable, we told her it was our 1st visit. The food was very nice. Only things that could have been better...about 3 dirty tables inside near thw front door (but it could have been busy before we came in). Also the margaritas had too much salt.

all 5⭐️, Why? 'Yummers', Service was welcoming and atmosphere had a physical feeling 👌👍 burto🤤🤤🤤🤤

The food is bad and the place is very annoying

went here with a friend for the first time out in Lincoln. lovely service, open and welcoming staff who explained to us that everything on the menu was customisable! Ecstatic atmosphere, good music and calm vibes. Good prices for the food and great taste! 10/10, would come again x

me and my friend tried it for the first time and it’s so good !! lovely choice of fillings and the staff are so nice !!! girl with the pink and black hair is my bestie xoxo

the staff are so sweet and the food is lovely, will definitely come back!!

A big thank you to Daniel who helped us choose our food. Our first time eating at a Tortilla restaurant, and a very positive one. Daniel is an asset to the restaurant and clearly enjoys his job.

Great food and friendly service!

food looked good as in the size of the burrito was huge but both mine and my partner were cold, not even lukewarm, when it arrived and the taste didn't live up to expectation.

Smashing place to pick up tacos and burritos etc. The staff are very friendly and put together what you want as you watch. Food is fresh, delicious and reasonably priced.

Lou was particularly good today ❤️

Employee close the restaurant on tuesday at 20:00 without any reason.

Gorgeous gorgeous gorgeous, perfect from start to finish, thank you so much :)

All the staff make you feel welcome and the food exceeds expectations , Everytime ! I like to switch it up each time I come although if you can’t decide ? The staff will make you what they thinks best . Highly recommend to anyone that eats food !

First time we had visited in evening so was lot more to take in. We were greeted shown best bits of the menu then seated to look at it. We were offered drinks while we looked and then helped all the way through after we had chosen. I don't tend to try new things but I did and that was thanks to very accessible friendly help. We were even checked on once we were eating, very much 10/10

I went to Tortilla for lunch and found this place amazing i bought a bit combo meal for £10.5 and it was more than enough for one person with so many toppings and best part is that this place offers Halal chicken option as well. Highly recommended

Food was cold & bland. delivery kept changing times. Not impressed, wouldnt rush to order again

Excellent burritos, well filled and tasty! My go to Mexican treat

Just visited for the first time. As soon as you walk through the door you feel welcome. Friendly service who gave us recommendations to create a tasty burrito. Will definitely be visiting again

Amber was lovely. Great service - thank you.

Loved it here, food was great for the price and the service was quick and easy. Huge shoutout to Marion, one of the best team members - her energy is on point and her service and the ability to bring positivity to our afternoon was amazing! Easy 11/10 for her. I would definitely come back again!

Fabulous selection of food items. Suitable for any type of eater. So amazingly tasty and an awesome range of food textures. We had the naked burrito. Nom nom

was give the complete wrong order, usually fine but not this time.

Great burritos and nachos for our family as a quick stop on a shopping trip. Will definitely be coming back!🫡🙌🤝

Rather disappointed this time round with Tortilla, the tortilla chips were missing, there was no sour cream on the burrito and hardly any guacamole on the chicken pibil bowl, that I paid extra for. The last time we ordered it was amazing this prompting us to order again but this has put us off somewhat so probably won’t be ordering again any time soon

Lovely service quick efficient and clean. food amazing, best burrito in town. Hands down 🙏 amazing. Will be back