Tortilla Lincoln in Lincoln

Our order was late, it took an hour and a half to arrive despite first saying it would take 30 minutes, by the time it arrived all the food was cold.

absolutely love this place! the food here is so fresh and the staff make the experience feel special. highly recommend!!!

Tortilla chips were extremely salty, I couldn’t eat them. Burrito was good though.

On time, burrito was cold though

My go-to choice for a quick lunch. Strong selection of fillings for burritos, fajitas, and tacos. Friendly staff. Quick service. Price may seem high, but for the quality and quantity of food it is incredibly reasonable.

Vlad and Elise were friendly servers

I ADORE Tortilla so much. I love visiting here for lunch and the food here is divine. I enjoy ordering a burrito or a quesadilla from here and let me tell you. The burritos here are just incredible. There is a staff member I want to give a special mention to (I don't know his name. Sorry) but he's the gentleman who always wears a baseball cap and he has brown hair and a brown beard but he is the most kindest and the most joyful staff member there. He truly lights up the room with his joyful personality and his customer service is just wonderful. He is a credit to Tortilla as he is always so lovely and kind. Tortilla has become my new favourite place for lunch. Great food, great atmosphere, great staff. ❤️

Really great service from Vlad Music bit too loud

Slava, Emma, and Vlad where polite, kind, and efficient servers. The food was very good😊

Slava, Emma and Vlad was really good waiters

Great street tacos and awesome customer service!

Vlad, Slava & Emma are an absolute credit to Tortilla - many thanks

Always 5 star food here! Great service from Omar, Agna and Vlad. Restaurant was clean, food was fresh and atmosphere was lovely! Will definitely come back!

Excellent service from agna vlad

Amazing food - dont hesitate to order 10/10

(Lincoln-based) Great customer service, Vlad is hospitable and very friendly. This is a good spot for date nights or a good pick me up.

The staff here really care about creating a comfortable experience and going the extra mile to make everyone feel welcome and accommodated. Agna complimented myself and my partner's appearances and made us feel safe and comfortable, Slava prepared our food and took great care, even allowing me to sample some of the sauces to decide which I would like in my burrito, and Vlad came to check on us during our food to ensure we were having the best time, giving us both a complimentary cup of coke. Burritos are often messy, but Vlad was working diligently to keep the restaurant neat and tidy. I'd recommend a meal here any day of the week!

Everything 5* and a 1* for the can of expensive water

The burrito bowl contained less meat than it would if you went in store. But still very delicious.

Packed with flavour, high quality and affordable. Wasn't too sure at first about trying here, but was glad I did, it is similar to subway in the sense of it is create your own, but in every way it is better. The food is packed with flavour, it is filling, the options look appetising, and are! And best of all, feel full after! 100% recommend here if you're after a filling quick meal that doesn't make you feel guilty for eating it.

Delicious burritos, but the extras (tortilla chips and tiny dip) were nothing special. Would definitely have the burrito again though

Lovely lady delivered to me today l

I have never in my life had such amazing food. I wanted to write this review halfway through my burrito it was that good. Outstanding food. Thank you.

Had a super healthy lunch. Very welcoming friendly staff.

never been before and Vlad was very helpful and explained all the options food was lovely and cleared our table afterwards as well as asking if everything was nice, amazing service and emma was lovely as well

Ordered food online, missing food from my order. Bag opened, delivery driver eat half of my order. Very disappointed! Never gonna order from here. My guest left without food.

Missing order. Order came opened.

Good was very tasty but only Luke warm

took almost two hours to arrive and was mediocre at best. Drinks warm, food cold....

Food was cold and drinks were missing

Best service by “Vlad” thank you :)

Great staff, very friendly and accommodating as we had our 8 month old with us.

Ordered as takeaway, burritos arrived cold. They were also filled with either uncooked or old cooked rice, was rock hard little bits of rice throughout it, ruined the meal.

Best burrito, always come here on my shopping days

Had a Quesadilla & a Burrito. It was our first time and the guy that served us had great advice and banter. Lovely atmosphere and great people watching window seats. Think we've found our new favourite

My favorite place in Lincoln. I’m here all the time. Lovely staff and quality food

Delicious food, great welcoming atmosphere and extremely friendly staff. Highly recommend, will be back 😋

I love how you can customise your foodl, the staff are friendly and make sure you are satisfied with your order

Food was fast and tasty the little one smashed the lot

Great tasting food but light in the fillings of the quesadillas for the size of the actual wrap. Also prices for drinks not displays to be warned.

atmosphere could be better if it wasn't in lincoln

Great food, great prices and good atmosphere. Vlad is always happy and welcoming. And probably knows our order without us having to say.

Great food and atmosphere, but add Desperados to the menu :)

Driver seemed in a rush, didn’t speak much and gave us the wrong order even when I said it wrong he assured me it’s right, overall really upset and left with someone else’s order

Lovely service, super friendly manager Vlad wad great. Filled me right up

Staff were amazing. So friendly and kind to my young boys. Food was delicious and quick

Fab service and amazing food! Thank you x

Excellent service and great food!

Vlad and Lilianna gave amazing service and very nice foid

Vlad and Lilianna were great and the food was banging.

Lilianna and Vlad were amazing so helpful and caring . Made sure to keep us happy and well fed amazing people truly a treasure to have

Nice friendly service and delicious food.

Delightful service and great burrito!

Vlad was really helpful and made sure we had everything we needed. Will be coming back again!

The food was good, but the guacamole was missing from the order.

Tried the new vegan beyond steak chimichurri burrito today ! Absolutely incredible, next time I will try as a naked burrito bowl☺️

Great store, great food, great staff. Always a pleasure to visit for my lunch

Amazing staff and amazing food. A regular customer

Wonderful meal and great service from Vlad.

. Came on Sunday, it was very busy, staff were looking tired and panicking. I saw this young lad moving here and there in the store, multitasking so well. I don’t remember his name, but he seemed very friendly and professional in his work.

food is AMAZING, service is also brilliant, I’m a regular and I’ve become very familiar with vlad and he treats me and my girl very kindly and well

I visited Tortilla a few days ago, and it was an absolutely brilliant experience! The food was fresh, flavourful, and bursting. A big shout-out to Slava, Vlad, and Amber, who truly made the visit unforgettable. They made us feel like valued guests, not just customers. If you're after a quick, delicious meal with outstanding service, I couldn’t recommend Tortilla more. I’ll definitely be back soon!

Wouldn't have ordered without the 40% off. The 3 burritos were very tasty as was the sides but unfortunately we had to put everything in the Microwave as when the food arrived it was all Luke watm

Great food and super welcoming staff.

Amazing restaurant and amazing atmosphere. I would like to specially shout out to; Djibi - amazing customer service and very considerate to my bean allergy and informative. Wrapping skills never seen before Vlad - extremely friendly and came up to my table to ask me and my friend if everything is alright and keeps the whole place running Amber and Slava are so friendly and sweet, very welcoming atmosphere, lovely people And not to forget Nathan the chef, I’ve never tried a burrito as good as the one I had, hands down best burrito in Lincolnshire if not the UK, big up to the team

over two hours since ordering with the app simply saying they were preparing the order with a constantly shifting delivery time. advertised as 15-30 minutes upon ordering. wrong salsa sent with one part of order. food was warm but I had to call the restaurant directly to see if the food was being made after nearly 90 mins

absolutely gorgeous food, so much flavour. I love Mexican but tbh the Mexican restaurants aren't that great in lincoln but have finally found one! very nice!

Me and the girls love it here! The staff are so friendly and the food is great and fresh always. So great for lunch or dinner, would highly recommend if you like Mexican food!

The food was lovely but it had gone slightly cold by the time it was received which is a shame.

First time here, will definitely come back. The girl that served us could not have been more welcoming and charming. Great food, more please!

Great staff, great food, great space. Well worth the money.

Hands down the best Burito I’ve ever had! Absolutely amazing food, great service and a superb dining experience 👍 10/10

Delicious food. All staff so friendly and helpful (allergy advice) and patient as it was our first visit. Highly recommend 😍

First time here and it didn’t disappoint! Excellent service from Emma, above and beyond, and food was delicious! Will definitely be back very soon!

Had to be reheated so would have preferred guacamole sep pot

Been a frequent customer since October. Absolutely fantastic food, great prices for students with the included discount and a great loyalty system! Huge recommendation for lunchtime.

We ordered a delivery via a platform. Unfortunately one main meal was missing, initially they wanted me to call the platform but after I explained the issue they arranged a hot fresh replacement to be delivered to us. I really appreciate the effort they went to in order to put it right. Big thanks to the manager for sorting it. Thank you! Ps I have previously reviewed this place before because of the very helpful and friendly staff.

all the rice in the bowl was crunchy?

food was good, very good service. would recommend this place

It was lovely, staff were incredible (Vlad) but the music could be improved 😂

This place had great service and amazing food. Will definitely bring going back when I come visit

First time visiting here, didn't know what I was doing. But staff so helpful, really friendly and jolly. Food was excellent, will definitely be back.

Recently ate here and the food was very fresh and scrumptious. The workers were also super nice!! Would definitely eat here again :)

I totally would recommend this place! The service is great and my favorite thing to order is the nachos queso or the tres tacos. Also love the many vegetarian options!

The Naked Burrito 🌯 was the bed burrito I’ve ever had!!! The costumer service was OF THE CHAIN! I loved the decor, truly felt transported to Mexico when I bit into that that heavenly Naked Burrito!! 💕😋🇲🇽

I love the food here! I recommend the naked burrito bowl with the guacamole! The service is great here too and very welcoming 10/10 services!

The food is amazing here, and the service is just as nice! I recommend the quesadillas or naked burritos!

Food was good but a little cold. Del

Driver refused to deliver to the door and was rude on delivery

Great service great staff but most of all the most yummiest food I've had in a long time. 😀😃😁

Lovely food, along with great delivery. Thank you :)

Amber who just served me was incredible! Extremely patient and understanding with me being hard of hearing. Absolutely awesome i will be returning just based of the quality of service. I hope she recives good recognition from this review. Thank you amber!

Came in to pick up delivery during busy time this week. From the side, Vlad and other staff seemed to be very nice to customers 🙂

Always love the food here! Our server Vlad was very friendly and helpful 😊

Food arrived cold, minimal meat and sauce. Excessive amount of rice to fill the ‘burrito’

Due to an issue with the restaurant that you know about because of an email trail and photographs, I am still awaiting a refund of my gift card, I know that the restaurant has authorised this because I have been copied into the emails . Refund Please

Very tasty food, the choice is amazing and lovely staff, our go to eatery when out out 😁

Amber, Kinga and Nathan are very good at what they do. Vald is too skilled in the work he does there.

Amazing first time I’ve had it very tasty would definitely have again x

Fantastic food, order was spot on!