Tops Pizza Rayners Lane in Harrow

By far the best pizza place around the food is always good and the staff are always friendly will defo be going here again

Very good service from manager always good pizza here

Order from this place all the time, service is quick and pizza is always top quality. Very friendly staff too, would highly recommend!

Good customer service and delivery was quick!

Very amazing pizza in our area 👌👌👌👍👍🔥🔥🔥

Staff is very nice service is very good just try once obviously is your favorite 🍕

Very very bad service today I ordered the pizza he is a miss behaving me for afternoon time next time I never ordered the pizza this shop never he is a very rude man.

Nice pizza i love vegi hot pizza 🍕

The tandoori paneer pizza is a delicious blend of smoky paneer, vibrant spices, and melty cheese, all on a crispy crust. It’s the perfect fusion of Indian flavors and classic pizza, offering a satisfying and flavorful experience.

Awesome customer service, im a weekly customer due to the fact im addicted to such good pizza this place serves

He is very very rude behaviour with me I had to order a pizza so he talked to me in a very dirty way for afternoon time. I will never order pizza from this shop again. Very bad customer service.

Best Customer Services, Loved the pizza. Totally recommend this shop for pizza lovers🍕✅

Great food, great service, amazing prices especially for the quality of the pizzas! My new go to place for sure.

Ordered a vegi lover pizza thin crust with extra chicken and wow it was amazing filled with toppings dough was crispy and wanted a little bit well done like I asked. Deffo ordering again on the weekend for my kids and my self 👏🏼

The best vegetarian pizzas around! Ordered a vegi lover for my self and my kids and they loved it, it was crispy full of toppings and piping hot really enjoyed it😆

Banging 7 inch deal with garlic bread just for a fiver!!! Must buy.

A regular customer here! But wish they gave 2 sauces with each order. Love their pizza though. Its always good and fresh

Hands down the best pizza shop in the area! All the pizza is fresh and piping hot, staff are all lovely and their prices are amazing especially for the quality of the food! You’d be crazy to go anywhere else!

Being new to the era and trying tops pizza for the first time they have the best bbq chicken pizza ever and the dough was so fresh and crispy and the staff are so polite and friendly always making.I am definitely coming back here again 10/10

The great staff and an amazing food as always . Would like to come again and again.

Had a very great experience in the shop, very good hygiene, pizza was great, staff was polite.

They are very rude. They don’t know how to talk to the customers. Poor quality food.

⭐️⭐️⭐️⭐️⭐️ Amazing pizza! Perfect crust, fresh toppings, and fantastic service. A must-visit for pizza lovers!

Pizza was delicious and hot .Plus a very friendly customer service they are very kind fun and polite😀

Easily the best American style pizza delivery in Harrow. For many years the standards of Tops had dipped from what I remember of the 2000s. I can happily report that after using them three times over the last month that standards are that of what I remember as a child. For the best value for money and freshness I recommend collecting the pizza yourself!

If you are a vegeterian, i would say dont buy or eat from Tops pizza. I am vegeterian, bought a vegie hot and they sliced it with Red slicer.(which is used for non vegeterain pizza) I even asked him, why did you sliced it with the Red one, instead of slicing it with the Green one. He answered because Red one is more comfortable for him to cut in slices. I didnt wanted a refund or anything, but the guy didnt even apologised or said sorry for this. I left with pizza very disaapointed and I urge every pure vegeterian if you want to eat pizza, look for better options than Tops pizza

Awesome service Awesome taste Nice behavior of staff

The food was not good at all. The pizza was really, really greasy. Curly fries were soggy… really disappointing. Save your money.

We enjoy Tops Pizza but hugely disappointed that the vegan pizzas are not included in the deals that they run. Feels discriminatory as we can’t now get the deal as a family.

Good place for pizza lovers 😋 ❤️

Delicious pizza, Great service provided! I recommend this place

Ordered a vegi pizza as I am vegetarian one of the best ones I have had filled with so many toppings and came out piping hot and fresh would recommend 😊

Pizza chain should be closed permanently for what they “make”.!!! Terrible pizza ,worst I ever had..!!

Pizza was 10/10 fresh and hot and service was very friendly

Great pizza, friendly staff. my go to pizza spot every time

I ordered pizza from this shop and for my surprise there was a hair in the Pizza I am surprised what kind of hygiene they are following because i can see one more similar review on this issue . I called and informed them but the lady over phone said I can compensate with one small pizza next time you order I mean Seriously !! I ordered large pizza and you did such a blunder with a hair in it rather than providing a refund she wants me to order more from this pathetic unhygienic place.Also she said it was not all over the pizza so small pizza as compensation will do I mean have some logic unhygienic is complete pizza if even one hair strand is in it.

This guys rude. Trying to explain something to him is like talking to a frog. He just doesn’t care or try to help.

Very good pizzas, I definitely recommend.

It is the worst experience ever.we ordered the paneer pizza but they sent the chicken one as we are vegetarian we ordered the vegetarian but they guys did the mistake and instead of apologizing the guy ALI he was very rude and he said we did the mistake so simple we will send you the vegetarian one.my little one she is allergic to chicken and she ate that pizza I said if something happened who is responsible and that guy was very rude.

Great service fast and nice food!!! Well done!!

I order today pizza there are some hairs no hygiene flowed and poor customer service also imitating

Pizza test is amazing. And staff is very helpful.

Violated with the green chillis

One of the best Vegeterian Pizzas at affordable price! Staff is polite and helpful!

excellent service and excellent food

great space and great food!! Thanks

Amazing workers and great food!

The best place to get your pizzas

Excellent pizza taste. Friendly staff and nice atmosphere. In this area no one pizza shop. I every time prefers it. Must try.

Brilliant service and fantastic pizzas. Never disappoint and always on point

Friendly staff & excellent pizza

First time trying as per recommendation - amazing staff and fast service! Food was amazing - pizza was delicious, hot and fresh! Will definitely be coming back :)

Fresh cheese on all pizzas and complimentary flavours. The staff are friendly and always manage expectations for service delivery and anticipated waiting times.

Pizza is always very delicious and piping hot! Always a friendly atmosphere whenever I walk in and order, great great food!

Favourite spot to get a quick bite! Prices are great, customer service is exemplary, the food looks and tastes great, and they never keep you waiting too long. Strongly recommend 👍🏽

I went shop orde the pizza very quick service and syyed hashmi good customer service

Syyed done good customer services Perfect shop

I did order pizza here for years but they let me down so much I waited for pizza 25 min and the guy after me get pizza quicker than me never again I will buy here

I just called for order to pizza of Tops at the shop and one of the guy pic up call and he didn’t answer the call properly , and i also lived at near by Alexandra avenue .

Pizza is good 👍 but the way they tall to the customer is very bad and rude. Feels like you dont want to order anymore from them but there is not any other pizza shops for me to get it quickly.

I recommend this top pizza shop have very good service special Parisa very polite and very good service. Thank you them

i brought pizza last night and i got hair in it . it’s so bad. i don’t know why people not maintain hygiene. worst experience

Absolutely yummy gluten-free and vegan pizza! I know it's made fresh because they take a while to get your order ready. It's a shame they are so expensive, otherwise I would definitely order from them more frequently.

Good pizzas but overpriced for what you get.

I recommend not to visit tops pizza Rayners Lane as because the price significantly increases by this store and same pizza and others stuff price is less in the Sudbury store So guys don’t visit the Rayners Lane store.

I recommend not to visit this branch as i ordered margarita pizza and the cheese was not fresh, it smellssour. Even they are charging extra for customisations as it's written in their menu that they are not charging for it.

Pizza is delicious. It's not too far from my house so I prefer to order over the phone and collect it. It's actually a lot cheaper when done like this too.

I have been ordering from Tops Pizza for a number of years. Not only have their prices increased significantly, their pizzas and garlic bread have shrunk. They also now charge for garlic sauce etc. please maintain the high quality pizza and garlic bread.

Very poor service, can’t understand on phone what customer saying, very poor customer service. Staff doesn’t have sense how to talk to customers

Staff who’s there doesn’t understand English.very poor customer service

The staff at the counter is very rude, he can't understand English, very pathetic service

Popped in and ordered and collected directly so no real excuse for poor pizza … looked good, toppings were all fresh but taste was so poor … really disappointed. Expected better.

I called, nothing was heard clearly, then they hung up on me, after dozens of orders……

Only the place I am ordering pizza in Rayners Lane but the person who answered the phone is very rude I don’t know is he the manager or what but he was over talking doesn’t let me to finish my order saying very busy if they can’t take the orders over the phone why the hell they have option to order over the phone. When he doesn’t understand what I was telling he was telling me he can’t understand my English asking me can you speak English asked me to pass the phone some one who speak English delivery driver told me he is the Manager Tops pizza in Rayners Lane needs to find a Manager who can speak and understand English better than the one they have now and this manager is really really rude I want to give 0 stars but no option

I ordered on Uber. The guy drove to the wrong address, couldn’t track the delivery. Called the shop to tell them they didn’t care. I ended up waiting over an hour for a cold pizza. I had been ordering for many years I will never order again. Guys, if you care about customer service and being heard do not order from here they do not care. The service has gone down go elsewhere. Complete waste of money the worst phone arrive I have ever had.

One of my all time pizza place which i can count on

Great cheese pizza at midnight. Happy wife happy life. Edit: the large pizzas are quite poor.

Ordered 2 pizza’s one small no cheese as im lactose intolerant, lady called to double check the note i left, i confirmed im allergic she said ok hang up then guess what arrives? Pizza with cheese, called them back, a man picked up really nice guy he apologised then the lady called me again to argue over the order that is not cheese on pizza! At this point im laughing and im telling her explain the white stuff? Anyways, defo not ordering from them again, not because of the wrong order, as that can happen but the atittude of hers.

More like bottoms pizza. The next morning was a struggle.

The manager AIL is RUDE AND INCOMPETENT they have sent me incorrect orders a few times don’t get the difference between vegan and gluten free this manager needs training and so does his staff - he doesn’t even understand what we’ll done means - this branch needs help before they kill someone

Have ordered at least 15-20 times before and I wanted to order today, guy who picked the call was unbelievably rude, no idea what the hell he was thinking about himself, ask to talk with manager and he replied he himself is manager, cut my call 2-3 time and then said cannot hear me. When I started giving order he said I cannot understand English and started swearing me that if you cannot speak English then stop calling here, What a customer service!!! and decided now, not gonna order there anymore...Here cannot give 0 * so have to click on 1 *...

Absolutely appalled by the level of customer service here. Called in to order a pizza for collection, and an extremely rude man taking my order would not let me finish. He would talk over me and then cut the phone as I was still trying to tell him what I wanted on my pizza. Got to the store, there were no olives on my pizza. He immediately responded with “you didn’t tell me you wanted this” and both me and my partner explained we were trying to tell him over over phone before he put it down on us. He angrily took the pizza and shoved about 6 handfuls of olives on it and gave it back to me. This is an absolute joke, and pretty disgusting for a franchise like this to treat their customers.

They do a supersize vegetarian delight pizza for £10.99 which is enough for 2. The pizza was very tasty.

We love tops pizza because it's give us test of like india's domino's pizza test.

Excellent gluten free pizza was very nice 👍🏻 Thank you

Really good gluten free pizza!! Good service,nice people

Worst Delivery Driver, I would actually give them Negative for this, I kept the change ready thinking it would be easier for driver to give change and I ask my daughter to get £5 exactly back. But instead of that, knowing that my daughter cannot count the change, he handed the change to her which was less than £5, he didnt even ask her to call mum if he didnt had exact change.. last time these guys ignore my request of not adding mushrooms in the pizza. Definately moving my business elsewhere...

Ordered first time from tops pizza ...amazing, delivery on time, hot and very good quality pizzas. NO.1 IN HARROW. Never going back to pizza hut or dominos.

Poor taste poor quality of a pizza worth 16 pounds. The pizza was too oily that O I took one slice and couldnot take the second one. Not going to recommend atleast this one to anyone.

If you are in harrow, thats your best bet for amazing pizza.

Poor customer service. Ordered 3 pizzas in advance to be delivered at 12:45 pm. When the pizza had not arrived by 12:50, I rang them and they saud the driver was 5 min away. Waited till 1 pm and rang agian to be told that they won't take the order from me if I keep calling them. When I told them that there are plenty of other places and he is doing me a favour he just disconnected the call. Extremely rude person on the line even though i was just trying to find out where my order is. Will not order ever again.

Absolut ripoff! Small pizza!???? Really? Size of a large grapefruit for £6 and top it up with such a miserable service... No Hello, no Bye, Totally not worth it. My opinion that the new owner has no clue on how to run a business! Looking at the place it does not even have a menu on the wall to look at just apart from boxes and boxes of disused leaflets! And it looks more and more like a bric and brac shop very cowboy. The only decent thing was the box the pizza came in.

Based on previous reviews I can see I'm not the only one with a shocking experience with the owner. Had an issue with my delivery and called to discuss and ask for a resolution after I recieved my food late and cold. He shouted at me for "wasting his time" and living in an area "to hard to reach" and I ended up being hung up on. Seriously shocked and a little shaken.

Don't want to deliver my area telling me lies that they don't deliver to my house because its too far but they've delivered here 3 times before not happy

Absolutely horrible service, highly would not recommend based on experience. Had ordered two large Vegetarian pizzas in advance. Arrived 30 minutes later only to find out one of the ordered pizzas I had been patiently waiting for had been given to another customer who had only just got there Based on this personal experience, the restaurant clearly seems to show "preferential" treatment to certain groups of customers and everyone going needs to be made clearly aware of this

Modern and former family and friends to join us for drinks and dinner

Nice fast and efficient place and open till late and friendly staff.

Very disappointed with quality of hygiene, ordered a pizza from tops pizza and found a piece of very sharp metal, almost broke my tooth and badly hurt my mouth. I called them and explained the situation but they were very rude and didn't care I think I would have to find the proper authority to complain. I would never order from them again.

Great pizza, great value and open till late

I've been ordering here for many years but it appears there is new management in place. I picked up a pizza and garlic bread. Upon taking home the garlic bread was so soggy and wet it was inedible. I telephoned to complain only to be told that was how it was made, I advised that's not how it usually was and was put through to the 'owner / manager' who soon started screaming and shouting at me down the telephone, 'so what you want me to do'.....needless to say, I won't be returning, shame, used to be a decent place as many earlier reviewers state also.