Based on 414 opinions finded in 2 websites
Based on 414 opinions finded in 2 websites
Nº 536 in 1129 in Fife
Nº 9 of 16 Other european cuisines in Fife
Opinions
I don’t usually review food but feel like I didn’t get my moneys worth. I ordered 2 x large hoagie wraps and they were perfect, two boys are stuffed and happy however I ordered a chicken kebab and the chicken was so thin I actually had mistaken it for Donner meat. It was lukewarm when it came which put me off as chicken has to be heated to at least 75-95 degrees to be safe to eat. Not sure if it was a busy day in kitchen or I just got the end of the kebab so it was thin but don’t think it’s fair to spend nearly 30 pounds on an order and my food isn’t hot enough and it’s barely chunks of chicken Requested a refund for the tikka.
Megan . 2022-08-15
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Phoned the restaurant and all he could say was “we are really busy” - spent £30 on food that took over 1.5 hours to arrive and when it did it was cold. Avoid!
Jody . 2022-08-14
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Good delivery, excellent calzone.
Stephen . 2022-08-14
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Order this regularly and really disappointed tonight, no chilli sauce or garlic mayo even though I ordered it and normally the salad is separate. Not sure if it was a different chef but nowhere near the usual standard
Gayle . 2022-08-13
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Food was nice .but wasn’t very warm .had to put in oven to heat the food up .
Avril . 2022-08-07
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Food was delivered cold and pitta bread was so greasy. UNBELIEVABLY DISAPPOINTED! Sorry but won't be having any more of your food again if it keeps getting delivered cold!
Lee . 2022-08-02
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Great food - always fast delivery, fresh and hot
Christopher . 2022-07-30
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All food was pretty much cold. Ordered a donner kebab and received a box full of donner meat and a box of salad but no pitta?
Rosalyn . 2022-07-28
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Food was Hot and Tasty Great Kebabs
Deek . 2022-07-26
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Meal was amazing, really fresh and tasty. Would definitely recommend Topkapi. Menu has something for everyone.
jane . 2022-07-19
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Doughy pizza and not particularly spicy either.
Edward . 2022-07-13
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Not for me - ingredients not wholesome or of good quality. Burger tasted frozen/reheated I can only explain as carpet burger - twisted axminster. Dry, chewy and zero flavour 👎
Amy . 2022-07-09
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Best Takeaway we have had in a long time 😋🥰
Michelle . 2022-06-24
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Good food - chicken kebabs are very tasty - but very late delivery
Adrian . 2022-06-16
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disappointed in the DIY kebab format, doubt I'll use this takeaway again
Phil . 2022-06-13
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Much enjoyed, always good food from here.
alan . 2022-05-23
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Fast delivery. Average kebab at best. Doner lacked a little flavour and chicken was rubbery. Drink was cold
Dorothy . 2022-05-21
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Cold pizza, cheese not melted on top. Wont be buying anything from here again
Jean . 2022-05-20
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Average scran and forgot items.
YannaMcNeilly . 2022-04-12
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Such a tasty pizza delivered perfectly hot. Thanks.
Rona . 2022-04-01
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The lamb was so tough it was inedible, almost choked. Don't think will order again.
Helen . 2022-03-26
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When I got my food it was cold & chips were cold two
Susan . 2022-03-19
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Food was cold and packaged terribly went in the bin
miss . 2022-03-05
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Great food and very quick delivery
Chris . 2022-03-05
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Food was so fresh and delicious. Highly recommend
Mrs . 2022-02-21
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Great food and service as alway!
Louise . 2022-02-18
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Excellent stuff. Kebab was awesome. Thanks guys!
Douglas . 2022-02-14
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Never got it but I know it’s a good place so. Yeah good ratings
Gary . 2022-02-06
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Disappointed to find no cheese on my chips.
Iain . 2022-01-31
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Asked for green peppers on a pizza specifically picked green pepper and not jalapenos but got jalapenos anyway , same scenario last time we ordered despite making it clear in the comment box that we wanted peppers not jalapenos. Also not capable of putting sauce on the chips, also mentioned in the comment box. Called the restaurant to make them aware and recivied one of the worst customer experiences of my life. Man on the phone was rude and then tryed to imply that i had the issue as i thought jalapenos were spicy. Was a regular customer but certainly not now will never be back!!!
Cheryl . 2022-01-27
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The two small boxes of donner meat were both not worth 4 pound each but the cheese chips and donner meat was very good
desmond . 2021-12-29
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Tried Topkapi twice recently, first time the food was over an hour late. Gave them another chance and again was late, would not answer their phone at all. When it arrived the chicken was pink. Totally disgusting and everything went in the bin. Avoid.
Jamie . 2021-12-28
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Normally have a few beers get a takeaway,some good some bad but always edible, This one was rancid Pizza Bolognaise undercooked and hardly no topping and cold, No words can describe the Mixed Mez for 2 Never again
dyoung49 . 2021-12-20
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Shocking quality,poor undercook pizza with minimum topping, Try to use local but with quality like this no way Mix mez was rancid
David . 2021-12-20
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Food arrived cold so we contacted the restaurant. Replacement food arrived 30mins later. Smaller portions and still cold. We didn't bother to complain again.
Shirley . 2021-12-07
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Food was cold on arrival and kids meal was missing chips, juice and lolly which is included in the meal Won't be ordering again 😒 😕
Laura . 2021-11-26
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Food delivered cold and left on doorstep ! Complained and was replaced promptly !
Pailine . 2021-11-14
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was late and cold. they don;t appear to use insulated bags.
Niall . 2021-11-14
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Kebab arrived with each component in separate containers. Literally a had to put together my own kebab. The meat was cold. There was no difference between the Large and Small kebabs. At least the drinks were cold...
Duncan . 2021-11-13
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The good was cold plus we never got any pitta bread so after I had to phone the restaurant to let them know the good was. Even colder
helen . 2021-10-30
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Our meat feast pizza was under cooked and inedible £8,50 worth of food straight in the bin, chips oozing with grease as you bite into them so not great either. Will not be ordering here from now on as this is not my first bad experience with this takeaway.
Vicki . 2021-10-21
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After almost 2hr wait got my Turkish burger without donner meat
Fiona . 2021-10-18
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Pizza cold and tasteless with very little topping,Chips undercooked tasteless curry sauce and hardly any cheese,very disappointed with Topkapi
David . 2021-10-15
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Contrary to what is stated as delivery time above, that is not true, don't understand how any establishment on JUST EAT can do that. My food took 2hrs 35mins to be delivered, that was after waiting 1hr 30mins first time for food to be delivered cold, then just over another hour waiting for that to be rectified. So what started as a hungry pizza order at 6.56pm turned into a very hungry wait! During the wait I called the shop 17 times, as instructed by delivery driver to make sure my food was reordered, she was very apologetic and nice, no answer.........not an experience I want to repeat, so won't order from there again, bad customer service!
Rose . 2021-10-13
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we didn’t get our drink, this is the 3rd time that’s happened
Cara . 2021-09-15
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Exceptional as ever keep it up
David . 2021-09-08
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Great takeaway. My only slight improvement would be maybe more cheese in the calzone but that is just my taste....Lovely thank you
Shirley . 2021-08-21
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Always very fast delivery and the foods always been 100%
Tam . 2021-08-02
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Chips were stone cold and sharp and crispy with hardly any cheese, donner kebab was cold and dry also.
Claire . 2021-07-26
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I ordered a chicken kebab and chips, I got a mixed kebab no chips and it was over half an hour late. By then I was too hungry to complain and wait for the right thing to be delivered
Kerry . 2021-07-26
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Our order was late and the food wasn't great at all. My husband's chicken kebab wasn't cooked properly and the mezze tasted funny. The kids pizza and chips was good and they enjoyed it but I wouldn't eat here again.
Allyson . 2021-07-23
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Absolutely horrible and no where near worth the most my money
ross . 2021-07-23
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Food was cold by the time it arrived
lynsay . 2021-07-19
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Chicken is delicious. My kids love the Gazos orange.
Sharon . 2021-07-11
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Although 15 mins late after ordering an hour earlier the food was brill, highly recommend Special mixed grill!!
Louise . 2021-06-26
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The kebab was pretty poor, especially for the price. One small pitta, very chewy and not very flavoursome meat. The salad was good and I like that you get both garlic Mayo and chilli sauce, but otherwise incredibly disappointing for 10£
Olivia . 2021-06-18
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1h30m late. Never had this issue. Tried calling 4 times and no answer
Darryll . 2021-05-29
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My food still hasn’t appeared and the payment has been taken and now the shop is not answering their phone.
Pam . 2021-05-29
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Would order again. Good food. Thank you
Kenny . 2021-05-22
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Overcooked lamb chops, probably reheated, very disappointed as my first experience with this takeaway was excellent but was at the weekend. I’m thinking possibly food is reheated on weekdays.
Ann . 2021-05-20
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ordered a chicken and sheick calazone . was told it was 12 inch was 10 inch also there was 2 bits off chicken and 2 bits lamb . and the doe was not cooked threw very very disappointed. will not be ordering from there again .
ross . 2021-05-17
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Amazing food, really quick delivery!
Stephanie . 2021-05-15
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Very tasty pizza tonight with side portion of chips. Very enjoyable thanks
pauline . 2021-05-11
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Wasn’t even enough food to find my kids had to order again from somewhere else
Stacey . 2021-04-25
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The food was good, piping hot and served with a smile ;)
Sara . 2021-04-23
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Great Delivery Girl!! Deserves a raise
Lucy . 2021-04-17
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i ordered a large kebab but there was hardly enough kebab meat to fill the 2 pitta breads i was given? definitely won’t be ordering again with the amount i got for that price.
Mikey . 2021-04-14
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I didn't receive my order. I won't be using them again.
Simon . 2021-04-07
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Got a hoggie wrap was good only downfall was the chips tasted they were reheated other than that was good
Laura . 2021-03-31
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A garlic mayo missing and wasn't the 1st time and also juice and lolly missing from kids meal, disappointed child
Susan . 2021-03-29
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A bit early which was nice but too many chips in the wraps sometimes.
Nathanial . 2021-03-25
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Good first time the meal was late ordered from here many times
Andy . 2021-02-23
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Order was meant to arrive after 45 mins but took 1 hr 50 mins to arrive food was cold , and the chips were limp and soggy. Have used before but this time will be my last
William . 2021-02-23
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Got pakotas , one chewy one, but happy all the same 👍
Andrew . 2021-02-21
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Top chicken kebabs and tasty burgers.
Scott . 2021-02-20
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We have always had excellent service and really tasty food
Sharon . 2021-02-18
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Fabulous food, prompt delivery and preferences noted.
Katherine . 2021-02-15
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Order placed at 18:00 didn’t arrive till after 20:15 Shocking delivery service
Denis . 2021-02-12
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How can it be both burnt AND cold? Delivered 90 minutes later than promised, that's how. This has happened a few times now. Their attitude it terrible.
Scott . 2021-02-02
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Food was good and tasty but order delivered 2h before the right time
Klaudia . 2021-01-28
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Food amazing as always. Chicken kebabs are delicious. Delivery time exactly as stated.
NICOLA . 2021-01-23
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Food was amazing like always. Our favourite place to eat at. Only problem is the delivery driver never took his tip. As we had contactless delivery left money on the mat but it was still in the mat when we took in our order
Donna . 2021-01-21
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Pizzas are always burnt when I order from here, chicken kabab is slimy inside would not recommended
Jamer . 2021-01-16
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Was ok tonight but unhappy my garlic sauce wasn't there 😕
Laura . 2021-01-14
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Got the house special. Was very tasty. Very fresh. Loads of food. Would defo recommend.
Angie . 2021-01-12
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food was a bit cold otherwise ok
Gordy . 2021-01-01
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Our order was cold and late. The driver admitted that they’d been to three addresses before correctly finding ours.
Angela . 2020-12-29
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First class and good value as always
Paul . 2020-12-23
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Just little cold put it in microwave for minute was perfect apart from tht everything was great
Michael . 2020-12-20
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Pizza was delivered over an hour later than promised, and was stone cold on arrival. :-(
Scott . 2020-12-18
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Ordered kebabs from here and as always the quality and quantity of the food is outstanding. I’ve never had an overcooked meat in any of the kebabs which is great. Salad and sauces are fresh and plenty of it. Pizzas were also very delicious and greasy made. Worth ordering from here. Best fresh takeaway with excellent service. Highly recommend.
carole . 2020-12-13
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I bought a donner wrap that I couldn't eat due to the amount grease that dripped out of the wrapper. I couldn't even put it to my mouth as it was that greasy. I used to be a regular at this place but I don't think I will be anymore.
colin . 2020-11-27
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First time ordering from Topkapi. Ordered a Mixed Kebab and it was hands down the best kebab/ meat quality I’ve ever had from a takeaway. Top form.
Kyle . 2020-11-18
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Just putting a review in right now. I usually order from this place but tonight has been not good, I ordered my food at 16:10 I’m sure and I’m still waiting for it to come!
Erin . 2020-11-18
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I’ve gave it one star cause I had to pick at least one to be able to leave a review. Chicken kebab and chips, easy right? Apparently not. Chicken? I’m not sure, it def wasn’t breast meat, jelly bits in it, the one bit I tried, why just one bit? Cause it was UNDERCOOKED!! Knew as soon as I bit into it that it was not cooked properly. Pink and slimy. Very very dangerous!! Have tried calling the place but no answer. Oh and on to the chips! They’ve went from undercooking the chicken to over cooking the chips. Never seen chips so brown and inedible in my life. Clearly reheated several times till all that was left was a crispy brown shell. Not good. Be wary people. I only ordered from here as the delivery time was less that the other places. I understand why.
Shona . 2020-11-13
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Amazing house special kebab, loved it, thanks!
Douglas . 2020-11-05
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Order regular from here, amazing food
Laura . 2020-10-31
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Fantastic food even with an early delivery, will definitely order again
Noemie . 2020-10-29
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Greasy calzonie and pizza was like rubber
Michaela . 2020-10-18
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Amazing Quality Food at great price
Peter . 2020-10-12
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