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3.5

Based on 98 opinions finded in 2 websites

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Nº 298 in 377 in Falkirk

Nº 54 of 60 Other cuisines in Falkirk

CUSTOMERS TALK ABOUT DISHES WITH..oldcoffeecakecheesemacaronisoup
Score

comment_iconOpinions

Don’t come if you have any kind of schedule to keep to. Waited 5 minutes to be seated while we watched staff chatting 10 feet from us. Took 35 minutes for an order of 3 coffees and 2 scones to arrive after sitting on a counter for 5 minutes getting cold as wait staff basically wandering around in a dwam and in no hurry to do much of anything. Pretty brutal experience.

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Kenny Innes . 2024-10-12

MORE AT Google

My favourite place to go for lunch. Outstanding food, cakes to die for end Jill’s staff very helpful and polite. Cannot wait to visit soon again.

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brian_cannon . 2024-09-05

MORE AT TripAdvisor

We headed here while out in Falkirk and the service was terrible. The restaurant wasn’t very busy and we ordered via a QR code as recommended on the table. We ordered x2 waters, a baked potato with cheese and beans and a coronation chicken baguette. This took over 30 minutes to come and people who had ordered after us around us received before. We then asked how long our food would be and we were told they were short staffed, which I struggle to understand why this is a customer problem. Our food arrived with no apologies for the lateness to find out the baked potato has no cheese so this had to be sent back to be added on. Had a similar experience a few years ago so wanted to give it another chance. Well they aren’t getting another one. Don’t waste your money here!

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Gillian T . 2024-08-12

MORE AT TripAdvisor

Usually enjoy my trips to this restaurant, but today’s experience was very poor. Ordered the cauliflower and chickpea samosa, but what arrived resembled a Gregg’s pasty. Filling was grey, gelatinous and tasteless. Chips had clearly been made several hours previously and been kept hot. At the prices being charged, I would expect better.

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Martine M . 2024-06-06

MORE AT TripAdvisor

My favourite thing about the Topiary is that, unlike so many places, they haven't crammed in as many tables as possible. This, along with the big windows, gives it a light, airy atmosphere. You're not holding a conversation six inches away from the next table. The food was good, we all cleared our plates. I had the jacket potato with pulled pork and cheese, which I would highly recommend.

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Elaine M . 2024-05-18

MORE AT TripAdvisor

I and 49 others had lunch in the private dining room.The service was excellent and the food was good.Good value for money.

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Frank Crawford . 2024-04-23

MORE AT Google

12 months on, and a friend and I returned to this busy, popular restaurant.There were visible improvements on 2023.The restaurant was warm and comfortable and our waitress, Demi, so very attentive, smart, chatty and helpful.Unlike last time there were professional detailed menus on every table.There was a much larger choice of courses.We had a main ie fish and chips and steak and chips;Jam sponge with custard,cokes and large lattes.This came to a very reasonable £24.At no time are you chivied, which adds to the relaxation.The toilets are spotlessly clean,the garden centre fascinating and a large car park is adjacent.

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John L . 2024-02-05

MORE AT TripAdvisor

Went yesterday with my husband, wish I hadn't bothered. I had a buy on get one free gardners breakfast voucher that was going to expire yesterday. The breakfast consisted of 1 old slice of toast 1 dried up folded bacon rasher, 1 link sausage cooked to a frazzle burned on one side, scrambled egg luke warm, and luke warm beans. I thought it came with tea or coffee? No, it was another £4.50 ish on top. Total £10.65. If it hadn't been for the lovely young boy who served us I would have asked to speak to the manager. I could see the waiting staff were run off their feet. I noticed the person at the next table ordered french toast with bacon. I couldn't believe my eyes! 2 old looking slices toast with 1 shrivelled up slice of bacon and a recycled tiny jam pot with syrup. The hot drinks are so expensive. The regular coffee is like a small old fashioned teacup , hardly any coffee and lots of froth. 2 cups of tea from the pot. I eat out very regularly but I think I'll skip the breakfast at klondyke. As I said before the young man who served us was so friendly. I'm sorry I didn't get his name. I'm mad I didn't take photos of the offering.

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Fraub . 2024-02-01

MORE AT TripAdvisor

This place is still really hit or miss. I talked my husband into a visit, as I'd had a nice lunch here with a friend a couple of months ago, and I thought they had finally managed to sort themselves out. As we sat down, we were asked if we wanted drinks and I said that yes, we'd have a tea and coffee and I'd use my free ones. We were left with menus and our drinks arrived. We ordered sandwiches with the cup of soup. Bit pricey for what it is tbh. It was advertised as being bloomer bread. Mine was NOT, I got square sliced bog standard brown out of a bag! Wasn't even nice granary stuff, just the sort of cheap nasty stuff I'd never in a million years buy. I mentioned it to the waitress and she wasn't interested. Nor in the fact that that they had used grated cheese, so when I picked up my 2 slices of cardboard (with the 1 inch square buttered bit inside), all the cheese promptly fell out. The salad on the side was crunchy and fresh. The soup WAS a tea cup full btw. I got the mushroom and it was tasty but a tad on the diminutive size. My husband got the ham and lentil and it was good, but luke warm. At least he got bloomer bread. The waitress then proceeded to charge me for my free drinks, and I had to go to the till to get my money back. NO apology was forthcoming. Honestly, for the amount of money they are charging, they need to get it right

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EilidhMac . 2024-01-28

MORE AT TripAdvisor

Very nice lunch first time coming here definitely be back. Had the coronation chicken ciabatta

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Nathan Heath . 2024-01-19

MORE AT Google

High quality food cooked fresh on premises ..3 of us enjoyed a delicious lunch..waiting staff helpful and attentive. Would definitely go again.

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Lesley L . 2024-01-12

MORE AT TripAdvisor

Disappointed for the second time Server looked miserable and wasn’t happy when we asked to sit at a different table from the one offered due to my partner’s disability. Ordered 2 items off the specials board … gingerbread latte which showed on the picture with little gingerbread man (which is only for the picture apparently) and a cheese and ham croissant Also a normal latte and a toasted tea cake … the croissant came and was literally a microwaved croissant with melted cheese and a wee bit ham and the toasted tea cake was like a clay pigeon disc … the food came and we waited and waited and waited then asked the server to take the food back and keep it warm till our drinks arrived she told us drinks were just coming so we would need her to we waited another 10 mins before drinks arrived by which time food was cold … waste of money

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258fionac . 2023-12-18

MORE AT TripAdvisor

Just been in for breakfast today .waitress not happy we asked to be seated at one of the many empty booths. One of the breakfasts was cold and its replacement was returned as was cold too. Bacon in another had cooled down. Attitude of management when we went to pay was dismissive and no apology from her or waitress. Maybe poor customer service and cold food explains why place was so empty. Wished we read reviews before we went.

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Gillian J . 2023-11-23

MORE AT TripAdvisor

Terrible unfriendly staff. Cold food. No apology. No one interested in resolving or apologising. Breakfast stopped at 11.15 and lunch did not start till 12.00. Manager gave a refund for the food but still no apology. No way to run a business. Would not recommend to anyone. Very cold atmosphere.

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Sharon H . 2023-11-23

MORE AT TripAdvisor

Ok but still not being particularly well run and staff just seem fed up in general. Spoke to one who said they are just used to complaints about service and food and just roll with it. It could be a real goldmine if it was run properly but still seems to have the same issues as it did a year ago. Food was cold in the middle and had to go back to be reheated. Shame but they seem to have constant issues with staffing and therefore customer satisfaction.

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Wendy McAlpine . 2023-11-11

MORE AT Google

Cakes were fine.Coffee was overpriced. Staff were slow as treacle.

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Bob . 2023-11-11

MORE AT Google

Poor quality totally overpriced toasty. £8.95 for 2 very dry slices of thick bread with pretty much no tuna inside. Overcooked and burned around the crusts to the extent that I couldn’t cut or bite through it. Dried curly edged bits of lettuce served with it. This was terrible and very overpriced. How can anyone charge 8.95 for a toasty? The scones looked terrible and huge and a woman beside me said she couldn’t eat it because it was so dry and one tiny bit of butter to put on it! No wonder the place was virtually empty at 12.30! I can’t imagine anyone would visit here twice. I only went to get something to eat before going to a work meeting in Grangemouth.

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Isabelle M . 2023-09-27

MORE AT TripAdvisor

Great place for a coffee. Really nice cheese scone.

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James Boyd . 2023-08-02

MORE AT Google

Since the expansion the cafe has deteriorated but today was dreadful. Counter service section had a queue and cakes all looked very ‘tired’ so went to seated area. Had to wait ages to be served, only got attention of waiter by shouting to him. Order came reasonably quickly but without jam. Waited and waited. Asked 3 separate waiting staff before was finally delivered. Thank goodness as without it scone would have been inedible. Looked okay but rock hard on outside, dry and tasteless. As if a vital ingredient missing. Will not be back.

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DM11223344 . 2023-07-28

MORE AT TripAdvisor

Had a voucher for the "two for one" cream tea offer. Very disappointing cream tea. Very average scone (still debating with my wife whether it actually was a scone or not - she is giving it the benefit of the doubt). Cream to "jam" ratio was way out. Far too little "jam". And I would be surprised if the "jam" had ever seen a strawberry. Because it was the offer we felt we got what we paid for but if we had paid the full price we would have been very unhappy. Klondyke should look to competitor garden centres to see how to do a cream tea offer properly.

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Bill T . 2023-07-02

MORE AT TripAdvisor

Me and my friend went to the topiary restaurant at klondyke June 28th. We went into the cafe on the side and where served by a lovely young man who was very catering respectful and helpful. Allan I think he said when I asked, we then went through to restaurant to sit, and as we where leaving he was then pulled to help 3 people behind the main bar, he gladly helped the woman who asked, we have seen this woman speak to him and other members of staff before she is rather disrespectful and speaks to them In a horrible demanding way . We are regulars at the coffee shop. We will hopefully be back shortly but until then I hope someone sees this and takes note. Thank you too all the klondyke servers

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Margret J . 2023-06-29

MORE AT TripAdvisor

Tables have not been cleared in coffee shop. Just about every table had trays of dirty dishes. No one clearing tables at all. Place busy but more and more dirty dishes piling up on tables. Customers moving trays of dirty dishes to other tables so table could be used. Won't be back.

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kevinbN7752AZ . 2023-04-29

MORE AT TripAdvisor

Seven of us (two in wheelchairs) and two dogs sat outside in the sun for coffee and various food items. The staff were so friendly, patient and helpful and got our complicated order right the first time and all together! Well done and thank you!

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Judy Y . 2023-04-24

MORE AT TripAdvisor

Queue,s. Coffee shop half full but sign saying full up. Major staff problem. The staff that are on look depressed and beaten. I felt sorry I was there adding to their problems.

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DavidDWilson . 2023-04-22

MORE AT TripAdvisor

The service was very slow and a bit disorganised. It was disappointing that any slight changes to the menu were refused! Don't think I'll return.

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Janet Urquhart . 2023-03-04

MORE AT Google

Popped in for lunch on Saturday 25th February. Waited 20 minutes in a small que for toasted sandwich. One unpleasant staff member serving. Salad needed topped up so another staff member appeared and they had a giggly chat before going to replenish the salad. Eventually served however tables had not been cleared. Customers just behind us in the que were still waiting when we were finished our meal which was very basic for the cost. Not welcoming at all! No customer service that would make you go back.

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P8559NDsm . 2023-02-28

MORE AT TripAdvisor

Shambles of a place went today for lunch had to join the queue for a table as it was supposed to be busy when we were seated we found out the place was not full nothing like it the empty tables were left piled high with dirty dishes which nobody seemed to be cleaning we were seated at a table that had been cleared but not cleaned we tried to order on the app that would not work we we told someone would be with us in a minute to take our order after 25 minutes of being told someone will be with us in a minute we got up and left in total we spent 45 minutes trying to get lunch and we were not the only people the ladies next to us had managed to order but had waited 30 minutes for 2 teas and scones when we left the place was completely shambolic

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Roland Stevenson . 2023-02-19

MORE AT Google

My friend and I returned 6 months on.The restaurant was very busy, which told you all you needed to know about its popularity.The room was warm and comfortable though,yet again,we were faced with screeds of paper which make up the menus.You soon learn that there...

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John L . 2023-02-07

MORE AT TripAdvisor

After a slow process working out if the 3 bean chilli and baked potato was available or whether it is vegetarian we were served very dry not very chilli baked potato . And the chef's special vegetarian dish was macaroni and cheese?!

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AddMeyer . 2023-01-11

MORE AT TripAdvisor

My husband and I had a lovely Gardeners Breakfast here. Consisted of sausage, bacon, fried egg, beans and a tomato with a round of toast. Finished off with tea & coffee. Very satisfying and nice. Price good too.

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Katnim . 2023-01-03

MORE AT TripAdvisor

This was my first visit since the garden centre and restaurant has been done up. All very impressive! We decided to have lunch today, my husband had fish and chips, it was fine, I had the wrap with fish goujons chips and salad there was...

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Lindy28 . 2022-08-02

MORE AT TripAdvisor

This was our first visit to this lovely welcoming garden centre restaurant and we will be back.The restaurant is bright,airy and comfortable .Our waitress (was it Georgia?) could not have been more pleasant and attentive.There is a very limited range of main dishes but the...

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John L . 2022-08-02

MORE AT TripAdvisor

Staying in the Premier Inn next door, so popped in here for our breakfast. Lovely, bright and airy restaurant with additional seating options available outside and as it was sunny, we opted to sit outside. Lovely, friendly and helpful staff throughout, we were shown to...

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Butsy19 . 2022-07-12

MORE AT TripAdvisor

Very nice bright space with good menu and freindly staff. Separate coffee shop is a good idea but seems to be regularly unmanned, which defeats the purpose. Ordering is slow - there seems to be little system in place. I had to ask to order even though there were several members of staff wandering about somewhat aimlessly. This despite having been shown to a table by a waitress who for some reason, could not take my order of just coffee and a scone. With this corrected, and on a day when you are not in much hurry, a nice wee spot.

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Christine Armstrong . 2022-06-27

MORE AT Google

Very friendly and helpful staff utilising QR code scanning and payment from phone for ordering. Nice and fresh food with a pleasant and chilled dining atmosphere. There is outdoor seating as well handy for those with four legged friends as is most of the garden centre. This is very large and will easily take close to 100 people and although this wasn't very busy there was still a lot if staff tending to customers. Would go again as meals are reasonably priced and the area offers other shopping and plenty of parking.

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ScottishExplorer . 2022-06-24

MORE AT Google

We last visited before lockdown and what a transformation has been done since then. We waited to be seated,the restaurant has been done to a high standard,and the staff were lovely. Our order was taken and within minutes our drinks arrived. Our food arrived minutes...

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Katnim . 2022-06-02

MORE AT TripAdvisor

First time into newly built restaurant.The food was delicious,home made and served quickly piping hot by friendly staff.The restaurant was spacious and welcoming,an outside patio is available when the weather is amenable. Definitely be back

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K5081DFcarolinew . 2022-06-01

MORE AT TripAdvisor

Lovely garden centre . It’s had a makeover with great choice of plants and quality gifts. Restaurant however is a huge let down , I’ve visited twice the week, first visit for coffee and cake which was lovely however today we went to the restaurant...

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Lochl1me . 2022-05-20

MORE AT TripAdvisor

Really disappointing visit , drinks arrived promptly then a 20 minute wait for food . My order of a sourdough stack was cold with tough unbuttered toast . A very embarrassed waitress said she thought that was the case . As the other members of...

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Helen G . 2022-05-18

MORE AT TripAdvisor

We had coffee and scones here today. The scones were marvellous, the cafe comfortable and bright, and the staff friendly and helpful.

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Harry Sullivan . 2022-05-17

MORE AT Google

Since the new restaurant has been introduced I've visited with family 3 times. The 1st was great, quick service, nice food, friendly & attentive staff, kids got a wee pack with their meals to keep them busy. 2nd visit wasn't quite as smooth, food still...

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AM1492331 . 2022-05-04

MORE AT TripAdvisor

Ordered breakfast, scone and tea. Breakfast arrived - beans, hash browns cold, sausages tepid. Returned these and asked for a fresh, hot breakfast. 2nd breakfast arrived, hash browns were still chilled, sausages were warmer as were beans but only marginally. I couldn't be bothered returning...

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Inca102 . 2022-05-03

MORE AT TripAdvisor

What a great visit. We popped in here in a Sunday and lots to see with fruit and veg area, food hall and lots of clothes and house items as well as the gardening area. There is a coffee shop with nice sandwiches and delicious...

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globetrkers2007 . 2022-04-24

MORE AT TripAdvisor

What a transformation!!!! Gone is the old drafty conservatory and now it's a large bright and air dinning experience. All table service and lots of places to seat. It's sadly let down by a very limited menu (especially the children's lunch menu). What a transformation...

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Alan W . 2022-04-03

MORE AT TripAdvisor

It wasn't very busy but we had to wait to be shown to a table as the usher stopped off for a chat. Quick to take our order. Menu was a bit limited for choice. The steak pie arrived after more than 30 minutes without the menu promise of a gravy pot. The server who answered our call for assistance seemed unaware of this item. Meat was very dry without this.Vegetables were tepid. Not a good experience. No one checked whether we were enjoying our meal.

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Brian Robertson . 2022-03-31

MORE AT Google

We were looking forward to the redevelopment completion of the garden centre. I had high hopes for some decent gluten free options. I’m restricted to gluten free due to coeliac disease and having some good GF options is always welcome. Sadly carrot cake was the...

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FaircriticBelfast . 2022-03-10

MORE AT TripAdvisor

Previously visited here around 5 months ago and the service was awful, after waiting around 35 mins I had to go and find someone to take our order, were seated for a full hour before we were served. However, thought we would give it another go today, 2 soups ordered relatively quickly, however after around 30mins wait no sign of them (we could see others who had came in after us being served) decided just to leave rather than wait any longer, won't be back for a 3rd time - SHAMBLES

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elainebY9464LR . 2022-01-07

MORE AT TripAdvisor

Had a lovely afternoon tea this afternoon, and the staff couldnt have helped more, accomodating dietary requirements, being so kind and friendly. Food was delicious and plentiful. Will definitely be back!

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L155SPstephaniek . 2022-01-02

MORE AT TripAdvisor

Since the new restaurant opened we have visited several times and enjoyed breakfasts, lunches, coffee and cake! (not all on the same day!) All very good, freshly prepared to a high standard. The Christmas Lunch was delicious, the best turkey we had tasted EVER! Amazing value for money. The waiting staff are friendly and knowledgeable, nothing is too much bother. This new restaurant is completely different to the old grotty café! In fact the revamp has turned the whole garden centre from mediocre to a luxury out of town department store!

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425SusanC . 2021-12-19

MORE AT TripAdvisor

Staff too busy talking to each other, big queue being ignored, food tough to eat and the price was way too much for what we got..

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I8309ESstephenm . 2021-12-07

MORE AT TripAdvisor

We had prebooked a table, but ended up waiting almost an hour for two dishes of Macaroni cheese. Mine was supposed to be served with haggis bon bons, when it came I was told "the haggis bon bons are finished , but that is haggis on top" a large lump of lukewarm haggis!there was a mumbled "sorry for your wait" and that was it.Not a cheap place for lunch and a big let down for my mum who was treating me to lunch.

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nika62 . 2021-11-27

MORE AT TripAdvisor

Lovely place to visit in every regard except pricing. Everything vastly overpriced including food in cafe. Their regular sized coffee was barely bigger than a thimble. Not worth more than one visit. Cant see how they will thrive till they reconsider their oricing strategy.

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T3742KOcherylm . 2021-11-22

MORE AT TripAdvisor

Klondyke Garden Centre has recently had a massive redesign and extension. There is now a coffee shop and a larger restaurants (not in the same location as the previous cafe). Both are great!We ate in the restaurant on the opening day and it was pretty glitch free. We ordered on the App (slight disconnect in the time the food arrived at the table as we put in seperate orders but with the same table number therefore thought they would come at the same time but they didn't). The food was really good, a bit more expensive than I expected but it was still good. Would be good to see simpler things on the menu and a better kids menu as my kids have struggled with the kids options a few times now.Its definitely an improvement on what it was and I am keen to return to eat in the restaurant and in the coffee shop.

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Lia-Pia-Travels . 2021-10-24

MORE AT TripAdvisor

Went to new restaurant with a friend for lunch on 20th October. As this was our first time at restaurant, we were a bit unsure about ordering via App. We needn't have worried as Matt was so helpful and reassuring. Took us to a table by the window, gave us menus and told us someone would be along to take our order. Along came Aaron, who did just that. We had a nice relaxing lunch, served by very pleasant, helpful staff.

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joanstoddart2 . 2021-10-20

MORE AT TripAdvisor

Dropped in here for an unplanned visit for afternoon tea. We were furnished with menus right away and shown to our seats. Our server was very polite and knowledgable and allowed us extra time to make our choices. I opted for a portion of chips and onion rings both with garlic mayo. My wife has allergies so we both chose the gluten free carrot cake and we both had milkshakes I had strawberry and my wife had banana. We did not have long to wait till our food arrived to our table. The presentation was outstanding. The chips and onion rings arrived in mini wire chip baskets with the garlic mayo in a mini jar.Very unique and petite. Our milkshakes arrived soon after with cream on top and made with icecream. We both received a generous portion of carrot cake. Our food was cooked to perfection, our milkshakes were bursting with flavour and our carrot cake was moist and the icing was very sweet. Overall we were very satisfied with our meal. We would not hesitate to recommend this restaurant to anyone and would definetely return. The garden centre has an impressive choice of plants and gifts and although it would appear some refurbishment was going on it did not detract from our visit.

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William B . 2021-10-06

MORE AT TripAdvisor

Was very COVID friendly and easy to use ordering on phone. Decaf coffee very strong but good was good.

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Fiona M . 2021-07-27

MORE AT TripAdvisor

Seriously over the top prices ! £10 for a cheese toastie which was served with 7 chips ! Awful. The garden centre is also being refurbished so you seating area is temporary. Have no idea how a basic cafe in a garden centre can charge such prices.

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SusieTSnowandSun . 2021-06-06

MORE AT TripAdvisor

Customer Assistant extremely rude to someone who my friend knew , who came over to our table to say hello to my friend 2 weeks ago who was unaware of klondyke restrictions.The gentleman had a mask on and was 2 metres away from table, and she approached in a very abrupt manner telling him he cant talk to people at a table that is not the rules.!!She then rudely spoke to him again saying did he just wander in without waiting at checkin first.!!This was all done publicly, and is an absolute disgrace.She may have been right regarding there rules, but what about code of conduct, manners,speaking to people as you would like to be spoken to. The gentleman in question was a lovely man and said he was sorry.

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blessing22222222 . 2020-11-12

MORE AT TripAdvisor

I've been here 3 times now. Once with an elderly friend who loves a garden centre cafe. I thought it a bit uninspiring, but she seemed to enjoy her sandwich and the coffee was ok. 2nd time was for coffee and cake. Coffee ok, cake was a bit meh - nothing to make me think about doing a happy dance. Third was yesterday. Definitely NOT going back, ever, for anything. Food is pricey for what you get. Waitress was all over us like a plague, their supposed anti Covid measures are a joke. Don't think I've ever had anyone hanging around my table for so long to take an order, and as for taking our details for the track and trace! Use a clipboard! Don't lean on the table, about 6 inches from each of our faces to write down my number. They've made a big song and dance about pre-booking a table, and screens, and not putting your food in front of you, but leaving it on a tray on a table to the side, but then you're almost in my lap getting my phone number. Food was OK, but a bit pricey for what it was. £15.75 for a baked tattie with some fatty gristly bacon, some tiny smears of brie, and a big dod of cranberry sauce, and an egg sandwich. The salad was fresh and crunchy and the homemade coleslaw was nice though. There's just something about the place though, it just lacks any comfort or atmosphere.

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EilidhMac . 2020-11-11

MORE AT TripAdvisor

Since the end of the lockdown we have ventured to a few cafes for coffee but were always been a bit anxious about how safe and clean premises are. However when Mum and I arrived at the Klondyke Polmont restaurant, we couldn't have felt safer. The staff were very accommodating and although we hadn't pre booked a table they had a table for us.Very organised and efficient, scanning the QR at the table takes you into the menu so then the tray is brought out to you with your order.Great distancing between tables with a table specifically for your tray also perspex screens too so staff and customers were safe.I would certainly recommend and will return for an afternoon tea nearer Christmas Thank you

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Babysono . 2020-10-23

MORE AT TripAdvisor

Great efficient service .. friendly staff .. delicious food .. crackin coffee and cake

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Yvonne Steel (Vonnie) . 2020-08-31

MORE AT Google

Going out for lunch should be a relaxing experience. The coffee shop at Klondyke have gone overboard to be Covid friendly and made the whole experience cold and unwelcoming. The first hurdle is downloading their app, choosing from the very limited menu on your phone and then serving yourself from a table. They also had the doors open, so very chilly. Other restaurants are managing to be Covid friendly without going to such extreme measures. Such a shame as this used to be a nice coffee shop, but won’t be returning.

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LinlithgowPeebles . 2020-08-28

MORE AT TripAdvisor

Visited for lunch today. First class adaptations in place to keep customers safe. Restaurant has been fitted out with screens and strict monitoring of table numbers and tracking in place. Constant cleaning regime and ordering on the app was hassle free. Staff were very busy but remained friendly and attentive! Felt relaxed and safe whilst having lunch!

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Brightonslady . 2020-08-27

MORE AT TripAdvisor

Still closed, understandable given the circumstances

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Susan Johnston . 2020-06-08

MORE AT Google

We dropped into the Klondike today at lunch time as a friend kept telling me about it. It had been a long time since we had been there. We had soup with fresh bread and butter and coffee and cake. All were delicious and served very nicely by a young woman. It has been upgraded since we were last there. We will certainly return to try the over sixty menu on a Tuesday for £6.95.

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Frances G . 2020-03-06

MORE AT TripAdvisor

Enjoyed our cuppa, nice quality tea. Toasted tea cake was ok but don’t necessarily think it was today’s. However they do an over 60’s discount day on Tuesday- saving 10%. Also available over 60’s 2 course lunch at reasonable price

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69mags56 . 2019-08-13

MORE AT TripAdvisor

Huge portions of cakes could be half the size. (And half the price) Teas & Coffees OK.Breakfasts good value for money with real butter & toast extra.Always a pleasant atmosphere in the cafe. Very well stocked, if expensive, garden centre. Beautiful and varied selection of houseplants.

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LInlithgowlocal . 2019-06-18

MORE AT TripAdvisor

When my wife suggested lunch at the Topiary I must admit to feeling rather underwhelmed but I must say I was more than happy and would have no qualms about eating here again.I had the chilli and rice from their specials board and was happy with both the taste and portion size.

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Alanthebairn . 2019-06-02

MORE AT TripAdvisor

Helpful friendly staff. The food was freshly cooked and good. They also do home delivery. They make there own pizzas too .

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Jill Gibbs . 2019-05-30

MORE AT Google

Nice place to chill out whether shopping or on a lunch break.

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vince taylor . 2019-05-24

MORE AT Google

Excellent light lunches and more! Gotta try the homemade soups. 👍

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Perry Robertson . 2019-04-28

MORE AT Google

My wife and I were in the Klondyke Garden Centre at Polmont for purchases and wanted to call in at the Topiary for a light lunch. I noticed that Falkirk Herald readers voted the Topiary their ‘café of the year’ last August (2018).AMBIENCE AND SERVICEWe’ve eaten here several times before, and in the past year improvements have clearly been made. Ailsa McKay became manager in 2017 and seems to have brought in a new level of quality, bringing out the friendliness and people-centred approach of the staff, and emphasising home-made baking and soups throughout, all made on site. In total there are nine staff members.The room is spacious, windowed on three sides, light and airy, with outside seating for the summer months. The tables have smart light wooden tops; the chairs have light wooden backs and are comfortable. Small stands on each table showcase special menus, forthcoming events at the Garden Centre, and even monthly gardening tips. Everything seemed very clean. There was no background music, just a nice babble of chatter from a good flow-through of customers.Food and drink are ordered at the counter on the left as you enter. Our order was taken by Mark, who was very friendly and professional. Customers are given a table number mast to place on their chosen table; freshly made food is then brought out by a server.FOOD AND DRINKA wide range of hot breakfasts are served until 11.30 each morning. A range of nine traditional and warm speciality sandwiches are made to order; daily specials are posted on a board as well as at the entrance to the Garden Centre. Salads and quinoa-based healthy options are also on offer, and afternoon tea with home-made scones is available from 2.30pm. There is also a children’s menu.We only wanted a light lunch so shared a soup and sandwich combo, ordering lentil soup and tuna mayo sandwich, with a pot of tea for two (which since we have a Klondyke loyalty card was free!). A very pleasant server, Sally, brought the soup and sandwich after only six or seven minutes. The soup was very well-made and flavourful, with extra vegetables, as was the large sandwich, made with fresh brown bread.IN CONCLUSIONAs coffee shops go the Topiary now has a fresh, alert atmosphere and staff, and the food we sampled was very, very good. I rate based on how well a venue is achieving its aims, so I’m happy to give 5 stars.

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andrewhdk . 2019-02-24

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Visited here with a friend. Service very slow and wouldn’t say overly friendly. 15 minute wait for a sandwich. Coffee shop wasn’t that busy and could seriously do with being updated. Counter is in a very random place at the entrance to the coffee shop thus making it very cramped. One person serving not great although not much space on their side of the counter either.I’d advise the owners take a trip to the Clydeside (Goulding’s/Valley View) and see how it’s done.

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GeeLanark . 2018-12-14

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Great coffee and homemade food, perfect for lunch!

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Stuart Gardner . 2018-09-14

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Good stop near the motorway in Falkirk for lunch or a decent breakfast or afternoon snack/cake. Everything is homemade and looks and tastes it. Service can be a wee bit slow when busy but it’s only because it’s all made to order.

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Fraser Boyd . 2018-07-26

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Just had the afternoon tea bogf offer while it offers good value for money my friend and I both thought sandwiches could have been fresher, and the scone was quite dry, perhaps fewer cakes and fresher bread would be better

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Karan Taylor . 2017-11-21

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We went today as we where passing and ordered some ' rustic chips with mayonnaise dip' and what we got got was a small bowl of frozen chip and a single sachet of mayonnaise not worth the £2.50 won't be stopping next time we pass.

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Venture663103 . 2017-04-22

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This is a coffee shop tied into the garden centre, nice range of fresh food, service was ok and prices were ok as well, eating area is fairly basic but nice place all round

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stuart w . 2016-11-27

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Mi esposa y yo estábamos en la zona y decidimos dejar aquí una taza de té y un bollo. Sólo había 4 personas delante de nosotros en la cola y parecía una eternidad antes de que nos sirven. Sólo había una persona sirviendo estoy seguro de que si había al menos otra persona en el mostrador que sirve clientes no tan disgustado esperando. Nos tomamos una taza de té y un bollo cada uno, lo que en nuestra opinión no era muy buena para el precio que nos cobraron. No sé si volveremos aquí.

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davywa . 2016-11-16

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The food was excellent, lovely bright airy room and warm friendly staff. Couldn't fault it. I would definately go back

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jaynemunnoch310 . 2016-08-30

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Only had a scone and drinks as most of the main meals were sold out - this could have been due to the timing of our visit - late Sunday afternoon. Plain scone was dry but OK, pot of jam was 40p extra. My coffee was strong for a latte and served in a small cup with a very small handle. Fancy but not practical. Not much room to manoeuvre as there are tables down the middle of the room. Expensive for a coffee shop which appears to want attract Premier Inn customers from next door.

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violets728 . 2016-04-17

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Decided to use the 2 for 1 on mains meals voucher received in December. Visited on 22/1, choice was to be off the "specials menu", no shepherds pie left so I chose sausage stovies, husband chose macaroni cheese, 2 teas, £10.35. Macaroni ok, I have never seen or tasted "stovies" like it!!, - diusgusting - mushy potatoes with big lumps of sausages with a brioche roll on the side!! Will definitely not be back & I'm about to send them the recipe for stovies, I actually was looking for their e-mail address & came across the trip advisor blogs, so decided to air my views here first!!

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displeased16 . 2016-01-27

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Very disappointing. Small portions of poor quality food at dear prices. My husband and I took our 4yr old and 1 yr old daughters to the Topiary coffee shop for lunch. We ordered soup for myself at £3.95, omelette and chips for my husband at £5.99 and two kids macaroni cheese and chips at £3.95 each. My soup was given to me at the time of ordering which meant I was sitting with my soup whilst waiting at least 10 to 15 mins for the other orders to come from the kitchen. Our 1yr old was not for waiting once she saw my soup and so I gave her some which turned out to be a good idea once her lunch arrived. The kids macaroni cheese was horrible, it had been in the microwave too long and had gone crusty and dry, the portion size for the price was ridiculous! My children love macaroni cheese but only ate a few chips and not the macaroni. I did not complain as it was not practical for me at the time to do so. My husband’s omelette had burnt patches on the top, was greasy and also a very small portion for the price. We were at the coffee shop in the summer sometime and the food was bad but we thought maybe it was a one off. We will not be going back!

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KMac012 . 2016-01-03

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I got a BLT it was lovely a great sandwich it was not that expensive just the right price and it had lots of bacon on it not fatty at all .service was excellent would go back .

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Leanne H . 2015-07-09

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Our food wasn't up to standard today the bread was stale, I got charged £2.00 for a cobbs bought in biscuit that costs £0.60p to buy in. The place was quiet. I see that pensioners get a discount and it looks like they have increased the prices to account for this. You over you are not over 60 you will pay 25 percent more. Won't be back!

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Mrstickytoffee . 2015-02-01

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Room was chilly, food was OK but very dear for what we got. Not good value for money and not somewhere we would go back to.

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Jo B . 2015-01-21

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A nice wee garden centre with a lovely coffee shop .went to visit the shop yesterday .Not eaten in the cafe so far on this visit but will do soon . Always get my brunch there as its really nice food and beautiful home baking.

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lizgriffin . 2014-10-01

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