Tonkotsu Stratford in Newham

This branch is closed and Popeyes is the new shop on that location

Today, I went to have lunch with my family at Wagamama Stratford, hoping to try a new dish. However, the waiter informed me that if I wanted to order it, it would take at least 25 minutes—if I was lucky. I found this very hard to believe. The restaurant was almost empty, and it wasn’t busy at all, so I don’t understand why a dish (( Crispy Chicken Sambal Fry))couldn’t be served within a reasonable time. I’ve been really disappointed with the service today; it was quite shocking. I work in the restaurant industry myself, and I can’t believe the poor service I experienced at Wagamama today.