Wagamama - Westfield Stratford City in Newham

Great food!!! I really appreciated the service of Mariama, Nicole and Pheobe. They were attentive and so so lovelyXx

Order wrong, told us a fake policy

Absolutely the worst Wagamamas terrible service, all the food was wrong and had to be sent back and my drinks came after all of my food got here.

Great, tasty food. Lovely staff. Especially the service from Tobey and Eon. Highly recommend.

I dined at wagamama 2 weeks ago and Ion really stood out. He was very attentive, helpful and sweet. He ensured that our order was taken promptly and that our food came out in good time. He was also so kind as to recommend us the teriyaki chicken and explained the different flavours. I really enjoyed my experience!

The staff is very friendly and accommodating, especially Emma who made sure we had the best experience in-house, thank you Emma!

I had the pleasure of dining at Wagamama for my brother’s birthday, and Kadir was absolutely brilliant! From start to finish, he went above and beyond to ensure we had everything we needed, constantly checking in and offering great recommendations. His customer service was exceptional and made our experience even more memorable. Thank you so much, Kadir, for your outstanding service. Keep up the fantastic work!

Staff are lovely apart for manager. The large manger Need to lower her tone when speaking to a loyal customer

Absolutely avoid Wagamamas in Stratford Westfield. My family and I went for dinner this evening and it was such a disappointing meal. We ordered 4 starters, 5 raisukaree curries and 1 katsu curry. Firstly the mains all came out before any of the starters. Quality of the food was appalling - the raisukarees were all so bland, as well as cold and dry (not enough sauce). This was the second time this has happened at this branch, clearly not a one off. The chilli garlic edamame were also bland - a light dusting on the top and the rest of the bowl was plain. Go to other branches as usually wagamamas is amazing!!

The food is good and the portions look big at the beginning but in reality they are just normal. The service can improve a bit as they take their time for even taking the order but once you call the waiter they prepare it fast. The food is asiatic but has an occidental touch, I would say don't expect traditional asian taste. The waiters also need to be a bit more patient as in my case I was traveling and my cards took its time to work on the machine and it looked like the server was getting desperate.

I can’t give less than one star but they deserve ZERO, worst service of my life, McDonald’s is on another level compare to this! We arrived and nobody came to serve us, after 20 minutes a lady arrived at the table asking if we were ready to order( indeed we were) and after asking the question “do you have any allergies” we answer “yes crustaceans “ and her “oh, what? What is? We make it simple for her saying Shellfish, ah yeah I can’t take you order is coming my manager! Nobody showed up in 45 minutes, after a manager finally showed up and place our order, after 2 minutes they arrived to our table with the bill, we didn’t even receive any dish, and they asked us for the bill, we paid our drinks and we left, please do not even stop by this place, is the worst Wagamama that I’ve been to.

Absolutely incredible Came as a party of 10 for a 21st birthday Amazing service particularly Ion and Mariana who served us. Very friendly and welcoming made our visit very enjoyable. Especially when bringing the birthday cake singing along with the birthday tune. 100 percent recommend x

Great service, gave us a discount, super friendly

We had a daughter & mother lunch and our server Sweta was amazing. A very friendly and bubbly person! She made our experience even better because of her professionalism. Thank you for the edamame! She was pleasant and we were happy with the service! Food was decent and nothing to complain about and the cocktails were delicious!

Always a 1 star. Service poor and they tried to give me 4 bits of chicken and dry rice ( teriyaki chicken) for £17 pounds. No way sent it right back. Wish I took a picture. Manager had to sort issue out with took another 25 minutes

Good place to eat! They prepare it fresh which is a bonus. The wait times were about 10 minutes but the order was taken further 10-15 minutes after we sat which was a bit disappointing. Food overall was great, it was how it should be! Would come again.

Staff brought us the wrong food, repeatedly asked us to remind them of what we ordered, then still brought us the wrong item. It felt like they were annoyed with us, even though it was their mistake. They didn’t seem apologetic either. This made the experience uncomfortable and awkward. The food was about expected, but didn’t blow us away.

Served raw chicken. 3 glasses dirty, plates dirty and about 2 slithers of chicken in our meals. Worst wagamamas we’ve been too

We went midweek pretty late in the evening & service was really slow and not very friendly. I wasn’t too hungry so I got the kids menu, which was actually a great deal as I had a small katsu, drink, and a scoop of the miso ice cream (which was delicious). The ambiance was decent, it’s a good option if you’re in the mall and not wanting to eat at a food court

One of the worst ramen I've ever had. Overcooked noodles, bad broth.

Lucia provided us with a great experience. I really loved her energy and hospitality. Would recommend 👌

Food, service and atmosphere was 10/10. Would definitely recommended to everyone We were served by Jai, who's service was excellent and who was extremely friendly. Overall 10/10 experience.

We dined here whilst having a lunch break during a shopping trip. The restaurant was very empty so there was plenty of space. The waitress initally taking us to our table was polite and took a drinks order. She later came back to ask us if we were ready to make a food order - which we did. The drinks were brought over, no customer service, friendly smile of conversation, just placed on the table. the food arrived in a timely manor, tasty and presented well. My daughter asked for another drink, and the server took this request, did not ask anyone else if they needed another drink - despite all glasses on the table being empty. I felt that the staff could have been a little more attentive to customers. I appreciate that this is a chain restaurant, but surely there is training for the staff? There were enough staff but it appeared their hearts were just not in the job. Its a shame, as the food was nice.

If I can put a one I would my sisters food catsu curry came first we was told it was going to come at different times but 30+ min is unacceptable .Also by the time my food came my sister had finished hers that says a lot I am so upset the food was plain bland no salt no seasoning and just no effort put into it. I can honestly say I wasted £22.70 I’m so sad. Don’t waste your money ladies and gentlemen

We ate as a family in Stratford. Service sucks. Hygiene is zero. They didn't put the spoon that fell on the floor on the table and bring a new spoon. The food has arrived. There was no service. It was disappointing. The food was good. That was the only good thing about it. I didn't have a good experience.

Had to wait in the queue for a table for half an hour, even though there were many free tables. Once seated, it took another half hour before we placed an order. Overall very poor service. Food like any other Wagamama, i.e., okay but nothing spectacular.

I recently visited Wagamama, and my experience was appalling. To start, the food took an unreasonably long time to arrive, and when it finally did, things went from bad to worse. I had to send back a cup that was absolutely filthy, pointing this out to the waitress, who barely acknowledged the issue. Then, the most horrifying part of the evening: my friend pulled out a strand of hair from her noodle dish. When we raised this with the manager, she dismissed it by claiming "none of her chef have hair." However we did see a woman in the kitchen with hair. Either way, we believe it could have fallen from a waitress. What kind of excuse is that? It's shocking that a restaurant would respond so unprofessionally instead of taking responsibility for basic hygiene. This place clearly has no regard for cleanliness, proper service, or customer satisfaction. I won't be returning, and I’d advise anyone else to think twice before dining here.

Been here many times and always had great food and service. Can get busy but service is quick and always very obliging!

The food is lovely and the atmosphere. Sweta served me today and she was lovely and very helpful. She is also very approachable and polite despite of being busy. I will definitely comeback.

Food was bad! Noodles tasted undercooked and broth was like dirty dish water. I don't even want to give them 1 star. Was unable to eat our food. Never going back there again.

Mi amigo y yo fuimos a Wagamama Westfield hace tres semanas después de un día ocupado de compras en Westfield y este restaurante es increíble como siempre Yo tenía el ramen de carne y mi bf tenía el ramen de pollo y la comida estaba deliciosa como siempre El servicio fue increíble como siempre con los servidores y el gerente Carol fue increíble sirviendo junto con mi alergia siendo intolerante a la lactosa El personal y los chefs merecen una gran palmadita en la espalda por su gran trabajo Sin duda volveremos aquí de nuevo Solid 5 / 5 🙂🍜 Recomiendo completamente después de un día ocupado de compras o comer algo caliente en un día de invierno

Amazing service by Nicole! Thank you for your service and great food. As always fantastic⭐️⭐️⭐️⭐️⭐️

A lovely lunch with very attentive and friendly service. We had a couple of vegan mains and sides, which were tasty. The vegan fried chicken could have been a bit hotter and served with more sauce, but everything else was delicious. The Korean tofu hotpot was great. The staff were friendly and helpful.

Have always loved being here , their services have got better and this time I was really happy as it was quick and tasty food options . Authentic and delicious ramen options makes me come back again and again !! Menu suggestion - they could include - chicken gyzos in the menu . Also is ramen comes with fried egg on the top it will complete the dish .

i would never usually rate wagamama so low as i’ve never had a bad experience, nor do i usually even write reviews but after the dull experience i had the other day, i had to share my experience. Please, if you visit a wagamama and its your first time visiting, do not let Stratford be your first impression. You will be heavily disappointed. Stratford, your waiters and waitresses need to learn the fundamental skills of waiting 101. You employ 18/24 year olds and they hold no emotion or dedication to their job it’s like talking to a brick wall, service was awful and i would never go back to that Wagamama again! plate placement? i thought it was common knowledge not to slam down a plate of food on the table and to do it carefully, this wasn’t in your waitresses plans on Saturday and unfortunately my plate of food was slapped onto the table, definitely ‘professional’ if you ask me… not forgetting to mention how long it took for one of the youngsters to serve our table and the oldest trick in the book is to pretend you’re busy so you don’t have to acknowledge a new customer. it wasn’t even that busy… What happened to dedicating one waiter to your table on arrival? because that never happened. waited 15 minutes… don’t even bother with this Wagas, go Clink street wagamama and have a look at their amazing service. Anyways, left a loyal customer a bad after taste, Stratford you won’t be seeing me again, please take waiting lessons.

Everything was fine until it came to the paying part… After we had paid and the waitress had say thank you have a great day your transaction has gone through, another waitress comes running after us out of the store to tell us that we haven’t paid for our food. This was an embarrassing and unacceptable way of approaching your customers, now we went back into the restaurant to see what the issue was and we were standing there embarrassed because everyone now was thinking that we tried to walk out on the food. After i had showed her my transaction history from the bank, she had told me that it was an offline transaction and her colleague had not dialled it into the system properly, i told the waitress that the way they approached this was not appealing and embarrassing for us, especially having come to the same restaurant several times before, this just shows lack of communication because if the waitress believed we did not pay, she could have consulted with her colleague first. Horrific Nd embarrassing experience do not recommend if your trying to maintain your dignity!

Cálida bienvenida en la puerta y luego cuesta abajo después. Las bebidas tardaron años en llegar - miembro del personal simplemente se encogió de hombros cuando se le preguntó dónde estaban. Comidas servidas sutilmente por varios miembros del personal. Uno casi tira los pudines y luego desaparece sin suministrarnos las cucharas necesarias. ¡Comer helado con palillos no es fácil! El agua solicitada nunca llegó. El pedido de café se encontró con perplejidad como si estuviéramos pidiendo algo raro, entonces el servidor dijo que no hicieron café! Al menos cuatro servidores eran claramente inocuos y parecían no estar capacitados. Una experiencia muy decepcionante y cara. Nunca volveremos a ir.

Great food and service from the waiter, Sagar. Definitely recommend this restaurant to anyone visiting Westfield Stratford for a quick bite!

Food was good, and of the standard expected of a Wagamamas. However, what ruined this visit was the atrociously poor level of service. I understand that the restaurant is busy, but the waits on clearing tables, taking orders, seeing food left on the side for long periods were all very poor. Seeing desserts melting left on the side leaves both a poorly treated customer, and an incredibly poor impression. Staff walking past, chatting over it, laughing and joking whilst numerous customers waiting for the food that is out for service. Very poor. Would recommend going to any of the other choices available in Westfield.

Had to flag down a waiter to order, again to chase up order that never arrived, and unable to split bill using qr code to pay. Won't be returning

Its a wagamama. Most of you will be familiar with this chain. Decent Asian (mainly Japanese, Korean and Malaysian) food at 4 star quality. A good "one cuisine" restaurant will have better food. Having said that, Wagamama ist consistent and really not bad. This particular Wagamama is actually one if the nicest I have visited. The service was great!

Lovely experience, my chosen spot to go to after a long day of shopping! Special thank you to Nicole! 🩷

If you like very busy environment, then it for u

Food was extremely underwhelming, small portions, and expensive prices in contrast to the portion size. Service was minimal, also didn’t clean the tables and left chilli oil over the table, in which stained my hoodie that I was wearing. Just an overall terrible experience and will never go back. Kokoro is ten times the place this is.

First time eating here. Food is decent and their Katsu curry was a bit different than usual. More gingery I think. I really enjoyed their mocktails and appreciate. My female server was fantastic, she provided info on what things were halal and she was smiley and friendly. Overall, I do think it is too dear though.

Amazing restaurant friendly staff we're very pleased with the service. The food was amazing the pork bun is so tasty the best we had. Highly recommended.

Had a lovely experience. We had a minor issue with our food which the staff kindly sorted out. Special thanks to Cesise, she was amazing throughout. She helped us pick our meals and provided great service.

Very delicious. Not normally a noodles fan but definitely enjoyed it. Special thanks to Sudeep for the help in ordering :)

Very disappointed with the service given by one of the supervisors Gabby, usually Wagamama strives to deliver great service. She was very rude, dismissive and unprofessional.

Mahima from Stratford was so nice !! So lovely and great service

We came and got served by Jay. He was very friendly and helped us in explaining how the wagamama app works. For great experience you need got employees as well it's not just the food and this guy has it. It was great

Really appreciate service of Ion who was really helpful and provided the best advice!

I had the pleasure of dining at Wagamama Stratford recently, and I wanted to take a moment to commend Mariyama for her exceptional service. From the moment we sat down, she was warm, attentive, and incredibly knowledgeable about the menu. Her recommendations were spot-on—she suggested dishes that perfectly matched our preferences, and we thoroughly enjoyed every bite. Mariyama’s friendly demeanor and genuine care for our dining experience truly made our visit special. Thank you, Mariyama, for going above and beyond. We’ll definitely be back, and we hope to see you again!

Sadly not a great experiance, ordered katsu chicken and Miso soup, was led to my table by a miserable looking woman the server was friendly and polite however. Katsu was lukewarm and flavourless and the miso soup didnt arrive until about 5 mins after I finished despite being a "New recipie" it tasted like it was really watered down. Atmosphere was the standard soulness vibe you expect from a chain and the bench seats are horribly uncomfortable Sadly overall a dissapointment

The service was excellent! Azmira was attentive and went above and beyond to provide a wonderful eating experience. It's a great place to have dinner after some shopping.

Poor service, bad food and a filthy restaurant.

Terrible service, half of our order was mixed up and we waited a very long time for our food. I won't eat here again

Nicole was attentive, Emma the manager went over my food allergies , Mahima was sweet

For the attention of restaurant manager. I would like to applaud Kadir for the amazing service I had received from him. He was kind, polite and very welcoming. Thank you Kadir

Only had sides, very nice, we had 5 sides but maybe 4 would have done us.

Kept waiting at the entrance to be seated trying to catch the eye of a member of staff none of whom were rushed off their feet. Table service was inattentive and surly, waiting staff mumbled and offered no eye contact. Food was lukewarm and overpriced. Wife's main arrived after I'd finished mine. Pad Thai, katsu curry, starter and one drink almost £50. Poor value for money Thankfully I paid by app so we could leave without being asked to tip. Never again.

Lively and busy. Great service, and there is no need to book a table.

Saturday lunch at wagamama in Stratford mall ! The staff looked tired and lacked enthusiasm from the time we stepped in queue waiting to be seated. All the staff were busy running around but none of them seemed to make eye contact and none had a smile on their face. They looked overworked and stressed. We were led to the booth inside the restaurant and given menus to go through. Once we made up our minds, it took a lot of looking around to find someone who would make eye contact so that they could come to our table to take the order. Finally, Ms Mariamma, saw us waiting and took our orders. She repeated the order to make sure she got it all correct and then proceeded to mark our table mats with the numbers of our main course. The food was cooked well, upto what we would think wagamama standards. But when they got us our drinks, one of the servers had his sleeve dipped into the drink on the table and he then scurried off with that wet sleeve to another table. This was quite a put down. I also noticed that most had the dark green Tshirts; some were half sleeves while some full sleeved. Unfortunately, we were one of those to have our drinks tainted with the sleeves of the person that served us. We then wanted to get the drink replaced, which again took quite sometime to get the attention of many of the staff running around the restaurant. Finally, a gentleman who was speaking to the table in front of us, saw us and o explained the issue. He too seemed shocked, apologized and then proceeded to get us a fresh new drink. This incident did thwart our appetite, but we did finish most of our lunch orders. I would like to ask the management to work with their staff to improve the serving conditions and general service attitude.

The noodles in my ramen were incredibly overcooked and soggy and it just ruined the overall taste of the ramen. Would not recommend coming here for the food.

DON’T COME HERE. You will end up dissatisfied with the food quality compared to other places of wagamama. Food took over 45mins to arrive, Ramen soups were more bland and the noodles was overcooked and stick together..

Terrible, the team members there need some improvements in social skills. They never do check backs with their customers and always standing around. It’s absolutely disorganised and unwelcoming.

I am upset and disgusted My friends ordered me a vegan meal to bring home for me as I am unwell. It states on our receipt VG yasai yaki soba. However as I was eating into a bit of it I noticed a shrimp and that I was infact eating a piece of chicken. As a vegetarian for the past three years I am appalled and think this is incredibly unacceptable. After calling we were told to email with a picture of the food and receipt for a refund, but apart from that there's nothing they can do . Unless I order again on deliveroo, but why would I do that so they give me the completely the wrong thing again. I am expecting more than a refund from this.

We had lovely food and excellent service by Asha. Highly recommended

We had the pleasure of being served by Mariama, and her service truly made the dining experience exceptional. She was warm, attentive, and always had a smile, making sure everything was perfect throughout the meal. In addition to great food options.

I recently visited Wagamama at Westfield Stratford, and while the experience was okay, it didn’t quite meet my expectations. The food was decent, but some dishes felt slightly on the dry side, which took away from the usual bold flavors I expect from Wagamama. Customer service was also okay but felt a bit lacking. While the staff were polite, the attentiveness and engagement I usually experience at other locations seemed to be missing, leaving the overall atmosphere feeling somewhat flat. Overall, an okay visit, but there's definitely room for improvement in both the food and service.

Stratford Westfield Wagamama is great me the food cooked to perfection also me and my partner was really impressed by the five star service we received from Malik nothing was to much to ask from him really helpful he deserves a pay rise.

Decent restaurant and food was on par with what we expect from the brand. Prices were reasonable and not overly busy during late Saturday night when we visited. Will go back when in area, customer service was very good also, with staff members being patient understanding towards us and our questions we had about the menu.

Excellent, helpful staff and, as ever, wonderfully tasty food.

To begin with we were 2 people and we were sat at a table of 6 where a single person already was making it incredibly awkward. And to add to this our seats had no backing and were just a stool and incredibly uncomfortable. When the polite server took our order we informed them my gf had a peanut allergy so they told us that their head kitchen staff would cook all our food to ensure no peanuts were in our food which we appreciated. Fast forward 40 mins later tables of 8 are being sat down and our backs begin hurting from not leaning back so we ask to move seats and they accommodate this request which was nice. Then another 20 minutes later of waiting for food we see that same table of 8 get their food before ours so thats when we ask and they say that our order has been mixed up with someone else and they will start making ours again and it should be ready soon. When the food finally arrived 1 hour later it was severely mid, the chicken broth had flavour but somehow the noodles, despite being submerged, lacked any sort of flavour. So we waited over an hour for really tasteless ramen and we were severely disappointed. Will not be revisiting.

Came in as a table of two with my brother for an early dinner. We were welcomed at the door by Nicole who then continued to look after us during out entire stay. Nicole took the time to ask us about our allergies (which we did not have but was amazing that she checker!!). She than took her time to ask what drinks we would like and gave us a good amount of time to look at the menu to decide on food without being left for to long before ordering. She was attentive and friendly throughout and made an incredible atmosphere for us both. A big thank you from Raine and Jimmy at table 425. The food was incredible (soba steak teriyaki, shiitake koyo bowl).

Pretty average meal. Haven't been to a Wagamamas for many years. I haven't missed it. Price wise was fine, wasn't overly busy considering we were at Westfield. Food didn't have much flavour to it. Won't be coming back in a rush.

Painfully slow service. It took over 25 minutes after seating for someone to take our drink order (after we called someone over) Once the food had eventually been ordered it took over 40 minutes to arrive, and I didn't get my main until long after the others in the party received and finished both their mains and starters. Food was delicious when it eventually came out though and the restaurant was clean.

The reasoning for my review is because I received outstanding service from Nicole. She was very sweet and constantly checking in on our table. I will say there was a hiccup in the system and our food wasn’t put through from another member of staff but Nicole was quick to rectify the situation and we got our food and drinks in minutes. She was very professional about the situation and made me and my brother feel comfortable.

The staff are there for a good time and not to actually pay attention to there customers. They wonder about aimlessly when people are trying to get an order in. Food takes forever to come out and steaks are often well don’t when specially asked to be medium rare. I don’t know who manages this store but they really need to better train and hire individuals who understand customer service.

I came here the other day and had one of the best katsu chickens was so delicious and served with a smile. my server was sean he was fantastic so helpful. will definitely be returning.

Dull staff and poor service!! Not at all welcoming.

One of the worst services possible at a restaurant. You can ask the restaurant staff again and again, still not get it.

The food is really nice, however the service has been extremely bad. This is our third time here in westfield Wagamama, and it’s get worse each time. The servers are very rude, we waited for over 30 min for coke, beer and water. Called 4 people to take our order because everyone kept on delaying. Asked for water, but a guy just simply refused to help. Won’t recommend this branch because of the service.

Elizabeth served us on a bank holiday, She was extremely helpful and attentive. She went out of her way to make ua have a good time.

Love the food, amazing but the reasoning for one star ordered a TA came back and no chopsticks didn’t even check when they gave my food, I will return for the food but no cutlery or chopsticks

A rather mediocre experience, the lychee mocktail being the highlight. Portions were small for the price. However, the pulled duck boa buns were tasty

Never had experience such a bad service from Wagamama Westfield.. We had to find someone to take our orders, then waited 30 minutes to be served… only to get the wrong order, waited an another 25 minutes and was the last to eat as everyone had finished eating!!!!! What is happening honestly

I would not recommend going to this specific place.The katsu chicken's rice is completely sticky,which traditional katsu rice isn't.And,the meat is low quality on the dishes we ordered.If I were you,I would take notes from high quality/traditional japanese/Asian restaurants and try to replicate it as much as possible.Thank you for reading this message.

The food was okay. Had to wait for the mains. Service could be better

Thanks Nicole for your service today she was very kind and smiling definitely coming back🤙🏽

I really love Wagamama food 🍲 but this last two times i am really disappointed 😞 from you service one of your employees give me bad argument about the drink cup that the can’t give the drink in cocktails cups.. and at the end she didn’t answer me as well so rude behaviour of your employee..

Overal quite a decent experience. Food came in very good time but we did have to ask repeatedly for stuff like water. Despite this our water was quite polite and although he was a tad forgetful he kindly ensured he got our food orders exactly right. The food was also very nice and I don't really have much to complain about here. The facilities were also plentiful as there were many bathrooms. And i know this doesn't apply to the restaurant but the people eating there were very nice

THANK YOU FOR YOUR ATTENTION NICOLE, the best, the food was delicious, I felt at home, I will definitely come back.

I placed an order at Wagamama Stratford through Deliveroo and paid for two vegetarian dishes: one of them contained chicken, which I ate without realising. As I have been a vegetarian for over 25 years, I now feel extremely sick. I called the restaurant and was dismissed by staff. I will never eat their food again, and I am likely to spend the night being sick. People with food allergies and intolerances should be really careful with Wagamama. Legend has it Wagamama food is overpriced and comes in small portions. I was prepared for that, not the big chunks of chicken in my vegetarian dish. And the response from staff was simply appalling. I do not write negative reviews, but tonight I am feeling too sick to let this one go.

Customer service is non existent. Staff are so miserable. No one greeted us, or checked on us. No one noticed we left or said goodbye! Our waiter looked like he had been slapped by a wet fish. It's a like an assembly line here. Order. Eat. Pay and get out. My mojito was £6...I kid you not, it was budget can of lemonade with a slice of lemon thrown in. No taste what so ever and very bitter. Ordered prawn dish... there was 7 prawns which I counted ( prawn fire cracker). I will not be going here again! Too much hype.

Today, I visited Wagamama, one of my favorite places to eat, but unfortunately, I was quite disappointed with my experience. Majority of the female staff seemed disengaged, offering little to no eye contact when taking my order. Their attitude came across as unapproachable, almost as if they were inconvenienced by my presence. I hope the management can address this issue, as it impacts the overall dining experience. Wagamama has always been a great place to dine, and I believe improving customer service will help maintain its excellent reputation.

Every time I came here when we were seated it took long. After the long waiting hours the servers were taking a long time to get to our table. We waited over 30 minutes to get served. When we finally do get the food usually they miss some things we ordered.

Love steak teriyaki soba and Pad thai sour

I always like the yaki udon! And ginger no-jito. But felt like something missing in the ufon, compared to my previous experiences. Service was fine up till we received our food on the table. But to pay the bill we had to wait very long to draw the attention of one of the staff. I appreciate the staff was very busy. It was a weekday in the Westfield - Stafford yet it was very busy.

The firecracker dish is banging. Sweet, savoury with a fiery kick. Davilah was really friend yet professional and helpful.