Todd Sloane in Epping Forest

A friend and I went for a meal last Monday 30th January. We arrived at 8.15pm and our order was taken very quickly, but not one thing was right. Both my friend and I ordered the vegetable and pasta soup, which on a positive note was delicious. However, my friend did not receive his at the same time. He waited patiently, then after ten minutes asked where it was. The waiter apologised, admitting he had forgotten. I had finished mine by then as my friend had asked me not to wait for him. For the main course, my friend ordered the vegan spaghetti bolognaise and I ordered pizza. My friend said his meal was tasteless and could have been hotter, and my pizza was barely warm, so I sent it back. I was promptly told that nothing could be done as the kitchen was closed (at 10 past 9?) so I mentioned that surely he still had access to a microwave. He commented that they don’t usually put pizzas in the microwave (Erm - I wanted it warmed up) but he did. For too long, though, as it was tough and inedible, so left it. We also asked for a jug of water. Along came a small jug despite there being two of us, and two dirty glasses, so we asked for two clean ones, which were then provided and should have been provided in the first place. Back to the jug, it was clearly a jug for one and not enough water for a whole glass each. For dessert, I ordered tiramisu and my friend ordered cheesecake, both of which were fine, but we had expected dessert spoons to eat with, not teaspoons… We had a 25% off voucher, which was why we chose Prezzo, but we will not be choosing the Buckhurst Hill branch again. The staff seemed in a rush to get rid of the customers who were left, so we didn’t order coffee, nor did we leave a tip, nor will we be returning, despite not being charged for the pizza I didn’t actually get to eat. Appalling service from a well-known and reputable chain.

When you need and crave a good roast dinner, this certainly hit the spot. Great service, lovely waitress and exceptional food

Jasmine has no on-site restaurant at this time but they provide a great takeaway service. Their food is tasty and well cooked. Unlike some local competitors, they do not skimp on ingredients but provide plenty of good quality ingredients, including a good quality of the meat you expect as the mainstay of the dish you have ordered. Nevertheless, they have maintained good prices, inevitably periodically increasing sensibly as necessary but still maintaining very good value for money. Good, healthy, tasty Chinese food is sensibly priced without cutting corners! I recommend their Singapore rice noodles! Even though at peak times it can be difficult to get through on the phone, it's well worth just going over there, and they do provide a prompt and efficient service.

Great night at Atesh. Food and drinks were very good, and the service was excellent. The live singer and DJ were great, the only downside being the actual singer kept letting a 2 customers sing karaoke style. Would have been tolerable if it was 1 song for fun but they sang loads and even when the love singer had gone, they kept getting a mic and singing songs horrendously. Would defo come again and hopefully the live professional singer will be the only one singing!

I wish I could give more than 5 stars for service. Kirsty was an absolute legend. What a wonderful way to spend my Nanny's 90th birthday. A superb meal and incredible service.