Caffè Nero in Epping Forest

Always love to get coffee from there

chain store coffee shop. Much of a muchness

Good place to grab a quick coffee or a bite to eat although food tends to be a bit same as anywhere else. Nothing really sets this caff from any other cafe on the High Street.

Getting very shabby and could do with a good clean, only served in takeout cups

Went there on Saturday. Sign on door saying “closing at 2pm”. Just shut it permanently.

Lovely friendly man served me reliable Nero coffee for our journey!

The cappuccino and hot chocolate were good. The cream bun was amazing. The facility could have been cleaner. I was rather surprised that a 20% gratuity was automatically added to my bill without my knowledge. There really wasn’t any service provided other than putting our drinks on a tray for us to carry to our table ourselves. I probably would have left something if prompted.

Great times had by all, lots of good coffee

Coffee shops are expensive. Period. Whilst if you have an offer or discount the coffee becomes better value, the food is not cheap and sits at the top end compared with other chains. The staff are great though...service with a smile and a bit of chat every now and then. I can't fault them at all.

No problems normally, but I ordered an iced latte, and requested a straw, to which the server (a young male) replied in a sarcastic rude manner "just so you know, your not supposed to drink those with a straw". Not sure why they felt the need to say this wether they were having a bad day or not it was bad customer service, Never had any problems with any if the other staff they are all lovely.

Nice and comfortable. Good service. Can get very busy.

Has wide doors and lots of seating - which is very helpful if you have a pram. I feel I can sit in here for a while and breastfeed my baby and feel comfortable. The coffee is lovely.

Had a chai latte and Jamal had a cappuccino. Beautiful

I come in regularly to drink coffee and chat with friends.

One of the Lady’s stuff is all the time look like she don’t want to work. She always look bored, if she don’t like this job why she is there??? Is really not professional.

Mid afternoon, little choice of sandwiches. Wifi difficult to access.

Disgusting attitude on a Thu morning. You need to go an complete a customer service course at entry level. You are beyond rude! I have visited many Nero shops but no one kicked me out as soon as I entered the shop. I will never come back here. Why would you spend your time and fuel to be questioned?! Is it your shop? You dont own anything! It’s a public space, one, and number two Mum wanted to eat first because she had blood test. Caffe Nero - this is your employee. 🔚I dont think we deserve such behaviour. Also, people having dogs in here with their food on the table and they expect people to eat food on the leaked the table?! 🤢 really?!

Incredibly rude staff, served the wrong thing to my friend and then came up to me having a go about my friend whilst she was in the loo. Terrible service.

Can stand in line for a while, but probably the best coffee in Epping High Street. Can easily spend £20 on coffee cake & sandwich. Be warned though, can get busy.

Great coffee, really nice cake.

Friendly staff and dog friendly

Nice coffee with friendly service.

Visited around 5.30 pm on Thursday 16th of May hoping for a hot coffee in a relaxing environment where I could catch up on my emails. But the untidy long haired female that served me was very abrupt and discourteous to the point of being rude. Coffee was thrown at me without a napkin. The place was cold aparently because the staff could work the air conditioning and I couldn't get an internet connection whilst inside the place. Stayed 5 minutes just to down the coffee. Not impressed at all and unlike the many such establishments that I visit very regularly

Love a Nero coffee ☕ wasn't the cleanest on my visit, can't stand sticky tables

Very run down and tired looking interior, not like my usual experiences in High Barnet and Finchley. A young lady was laid on the Chesterfield , feet on the chair, watching something on her phone loudly, mentioned it to a member of staff and he just shrugged his shoulders.

The staff seem miserable. Not unfriendly, but not particuarlly friendly either

Assume the tables and floors were dirty due to only two staff working on xmas eve. It may also explain why we were served in paper cups when drinking in. However there is no excuse for plastic lids to be used when drinking in. Every customer removed their lid after walking 10 feet to their table. #thinkoftheplanet

Excellent food, drink and atmosphere, couldn't fault it! Love the relaxing music in the mornings and the Brazilian coffee is excellent, by far the best around.

Always nice coffee and friendly staff

Just a regular café Nero. Quite spacious and clean

Lovely staff, friendly and helpful, could have been a bit cleaner.

Always a good atmosphere in here and the staff are friendly

Relax and friendly staff. The young lady who served me offered to take my coffee over when she must have seen my white stick . Thank you

Always dependable and reliable. Great coffee and dog friendly

Nicer atmosphere than Starbucks and Costa. Food was better also. Must not forget coffee is double shot

Centre of the high Street, great service and very clean. The shop has quite a bit of seating than first expected as it extends backwards.

coffee good but not a great place

Another Caffé Nero added on to my list. Very clean & tidy. Good Service.

They never get my coffee wrong! Perfection is a great place to drink coffee.

I went to Caffe Nero on 11 April 2021 spent £20.10 for lunch with my husband and as a heavily pregnant person before I left I asked nicely if I could use the toilet and was told no. I had my big belly out and a visible pregnancy badge displayed on my chest. I was shocked and said ok, thank you and left. I went to Costa a few doors down and they kindly let me use the toilet even as a non-paying customer. I will never go to Caffè Nero again.

Efficient and open on Easter Sunday ☺️

Social distanced well, good coffee

Doggie friendly cafe. Throw away cups, packaging due to pandemic. Take away or eat in.

The best coffee on the high street and the most delicious bacon roll too 😋

Be nice if the tables were cleaned properly. They are all sticky;

Usual excellent quality and service. Always visit when in epping

Good coffee, following coronavirus guide lines

Clean tidy, pleasant staff omfortable seating, food first class, 👍

All good. Friendly staff. Decent coffee. £2.80 for a regular latte.

Good service, great location and good coffee. Very nice place to sit and chat for a while. The cakes looked better in the case than when served.

Nice place, good prepeared coffee! Tidying up tables and cleaning needs to be improved! ☕😊👍

Staff behind the bar was a trainee but she tried hard and managed to serve everything correctly after double checking with another staff member. Helpful people.

They say they are dog friendly but they don't allow dogs

Dirty place , will not be going back

Absolutely filthy! Second time in a year. Even filthier than before. Grim!

Very nice coffee. Good friendly staff

As every coffee shop these days there are pensioners and mothers with kids being the main customers. You can`t get rid of crying kids and on top of that apparently the policy allows pets too. That was a little toooooo much for me - there were probably 10 % of all legs, at the time I visited, owned by dog`s. Common!

Really delighted to see new vegan additions. Tried the chocolate salted caramel cheesecake (which was as good as it looked) and will try the raspberry croissant next time. The staff told me there was also a vegan meatball sandwich and other vegan things savoury and new on the menu. Wonderful. Happy me!

Need of refurbishment. Minimal gluten free available.

I love the Belgian hot chocolate with a shot of expresso!

I love the pistachio frappe they do, they’re amazing. They are dog friendly. The last time I went in there it wasn’t as clean looking and I don’t understand why the hand dryer in the ladies is so high? You end up with water running up your arms trying to dry them?

Coffee's better than competitors

Great customer service, but can someone explain why the aircon was blowing a gale when its a brusque 10deg. Autumn morning?

I can always find a quiet corner

Good coffee and staff are friendly and always smiling

Always pop in here when we are in Epping. Especially as my little one loves a babycino! I much prefer Caffe Nero coffee, to any other of the coffee chains. This is a good sized one, with good toilet facilities and plenty of seating. I had an Iced Latte this time, as it was hot out, and it was perfect! The girls who work here are always friendly and service is quick.

Dropped in for a quick drink & a sandwich after picking my daughter up from work. She was hungry. I had a chicken salad sandwich & hot chocolate which was one of the best hot chocolates I've had recently. My daughter had a Bacon & something panini (light on the bacon) but overall both nice & tasty friendly polite service. So will go back again.

Weather you just pop in and out or take a seat the staff will kwickly remember your order for next time and a bit of friendly banter it all makes for a good experience

Good location cofffee shop shame about the new employees rude and unhelpful people need to learn how to speak to customers. Coffee shop is dirty and in desperate need of a refurbishment especially the toilets you would of fault the local tramp lives in there.

Decent coffee nice location and bonus is you can take dog with you

Not a fan of Caffe Nero as they don't pay their taxes... but other options were shut. Good staff - can blame them if their employers are tax dodging c☆nts.

excellent coffee and very friendly staff

Friendly staff and very good service

Very nice food and drinks. Average service.

Nice coffee served without fuss

Lovely staff - great coffee :) caffe nero epping

Good coffee and nice sausage roll.

They are very good at welcoming the dogs in

Love their coffee but not sure about the number of dogs allowed in

Good food, Good staff,Good environment

Standard coffee shop experience. Poor selection of gluten-free free lunch foods or cakes though.

Great thing about Nero is that you can get small cups of coffee if you want one. Nothing to dislike about it. Recommended.

A complete personnel change has taken place in the last few months: whereas the previous staff were welcoming, their replacements are not. The cafe closing time given on this site is still shown as 6pm but the staff now close it at 5.30 and they are forthright in their demands for customers to leave at that time. A pity: a few months ago, I would have given it at least a 4-star rating.

Used to be a great place to have a coffee but there has been a complete change of staff recently and it is just not the same. Poor service and now dirty. Shame.

Nice little coffee shop for a beverage and something light to eat in Epping High Street.

The medium coffees are in very small cups and the prices are far more than Costa Coffee. I will not enter another Caffè Nero.

Nice coffee comfortable seating

Paid over £3.00 for a Milano hot chocolate, it didn't even come with marshmallows just a small amount of cream, disappointed 😦

Smart - stylish - clean - friendly knowledgeable - relaxed - comfy . One of the first cafes to provide free water. They know what background music should be. A little pricey but worth it for the relaxing vibes

Very friendly staff and the coffee is very good

Hot fresh coffee in pleasant surroundings.

Always friendly and helpful staff; no matter how busy you always feel a valued customer

Nero in comfortable Epping High Street on a wet Sunday afternoon. downed a large dirty welcome mug of black coffee along with some dark chocolate. friendly staff, woobly chair, tired looking Christmas decorations.

Big and spacious branch of this popular coffee chain.

Very good coffee and pastries....dogs welcome!!

Not one of the nicest Nero coffee shops.

Staff are very friendly and provided excellent service in spite of a small technical issue with their till.

internet is appalling just like its drinks. Very sad </3

The best coffee, smaller cups than the competition but quality is better.

Nice place for a quiet coffee after work