McDonald's in Epping Forest

This was a better than expected McDonald's. I stopped here after a long journey home from Norwich and my son enjoyed the play area inside.

DO NOT EAT AT THIS RESTAURANT!! Myself and my team ordered Mcdonalds breakfast from this for delivery We all have eaten the food and within a hour we have all had really bad stomach aches 4 people. I wouldnt eat hear ever again !! Do not recommend this.

Typically McDonald's, and that's no bad thing. You know exactly what you're gonna get.

They're giving out orders to delivery drivers that doesn't carry a thermal bag I have received an order that was completely cold when i asked the driver where's your thermal bag he said he doesn't have and the store allows to pick up food without the bag

Emergency food only I only go once a year if possible

Really enjoyed. Good staff. Thank you

So sick and tired of going to this drive through and ordering food, getting down the road and finding it is not what I ask for, I ordered 2 bacon rolls with brown sauce, not difficult, only to find 1 bacon rool, and a slop of a breakfast roll, do you employ simpletons, and don't say this is a 1 off as over the years I have had to go back and show that they have gotten the order wrong, no wonder peoe are not using this sloppy service, yes I should have checked before I left but come on you only had to get 2 bacon rolls.

Great McDonald's just off the M11. Busy with lots of families and a drive thru. There is a small indoor play area which was great for the kids. Seems like lots of families use it as a trip out for food and play.

Unfortunately, McDonalds customer service training no longer exists, and it's very evident.

I just went here for the first time, I really liked it, the jàtèktèr designed for children, great. Service is fast, clean tables, clean restaurant. I recommend it to all families with children.

Driver was amazing.. food was hot

The worst ever experience that i ever had not only once but multiple times. I would not recommend this restaurant to anyone. The manager is very disrespectful towards the customer needs. I ordered food worth 35 pounds and only received half of it 🤨 . When asked the manager about it he told me is not is problem and I should talk to delivery person. Not going there ever again.

They have such a bad experience rubbing

Great a McDonald's that service is quick

Food is cold and missing items !

food all hot very quick delivery

Never should have order this for delivery took over and hour as delivery time kept changing.. cold , squashed and no straws for the drinks or syrup for the pancakes ! Never again Happy Mothers Day !!!

I ordered a Mc Delivery at 8:30 p.m., they delivered it at 9:50 p.m. because there was a delay at the store while they were closing and they gave me the incomplete order. The Happy Meal did not arrive for one of my children, who became very sad because he was holding back the desire to sleep to eat.

missing Minecraft toys, food was cold and no happy meal

Food is stone cold , Missing items

It’s was the wrong order , someone else food

Very dissapointed. They don t have any person for serving the delivery drivers. They are looking to you and don t say nothing. Without a very nice old gentleman manager, is disaster.

Not happy with my burger 2nd time ordered and 2nd time they have put cheese when I asked for no cheese

Food missing this is getting a joke now every time I order something is missing

Most occasions one of your meals atleast will be missing

Very clean, lots of space to park and has a softplay area too! Well done team !

I had a whole different order! When I complained I got declined a refund as I had took the order in and gave the driver my pin, I then had to re order to get what i originally ordered!! I’m not happy

Food was freezing cold.. milkshake melted.. and the driver did drop off before mine that wasn’t even that close by

Also had a soft play area for children

A good place to take the kids to play about and have some lunch. It is a clean restaurant also which is nice to see it's kept on top of.

Carpark not great for pedestrian safety no dedicated safe routes

nearly 2 hours from place of order. time kept changing

My favorite place when I pass by

didn't even get my food. shocking.

I used the drive-thru when traveling from London to Cambridge. The store staff was relatively friendly and no order was missed. It's a great location for a quick stopover or stop along the M11 by car. It seems that 60 minutes of free parking is available when eating at the restaurant.

no curry sauce missing.... spoilt my meal

All my food was very nice. Quick delivery

got the wrong order, my little boy ask if the other people were OK!

Food didn’t even show up and said it was delivered

delivery driver gave me someone else's order. not happy as quite a few of the items we don't eat

ordered a triple cheeseburger with no onion and got a double cheeseburger with onions

Driver was very polite and took very good care of my delivery

As McDonald's go this is definitely one that stands out particularly if you have young children. Always very clean, staff are friendly and it's pièce de résistance is a softplay for little ones.

Food was freezing cold and soggy. Not happy at all

Food ok fries not hot as usual

I was tracking the driver on is delivery he must of had two deliveries and he went to the furthest one first.

Great staff, approachable and clean restaurant.

Great quick service, delivered to our table usual the app. Good car park and clean toilets.

Great place for a quick stop and bite to eat. Conveniently located by M11 junction 7. It's usually fairly busy here but service is always good, food served quickly and reasonably hot. Plenty of parking restricted to 60 minutes but not an issue. It's a drive through and restaurant with kids soft play so it's popular.

Driver delivered drinks and no food

Quick service with all ordering options. Parking also available.

Food was cold and missing items .

Wrap and cheesy flatbread cold

Food was late and cold on arrival. Ordered at 7.06 and arrived at 9.00.

Courier followed by delivery request,to call when outside.Courier was professional and friendly

Gets busy in the day but good service and helpful staff

order should be delivered 18:50, time kept changing and was delivered 19:45. items was missing...absolutely awful. thanks for refund of the items missing but if I order them again to feed rest of the family there will be another 2hour wait and another delivery fee and charge fee. I would like full refund for such a poor service

Except for the chips being freezing Cold when they got here, it was okay. Delivery time was good

Really friendly staff, bit crowded sometimes but service still better than some restaurants.

Sooooo busy, ate in car in the end....Had to drive round twice to find a spot. Parking places are really big enough for modern cars... I have a mini so ok...but some others parked across 2 spaces or got into space and then couldn't open door and get out....

Always a good time for me and my family for stop half way break eat and drink coffee, very clean, very friendly staff, nice place, many parking spaces, highly recommended 👌👍👍👍

first told order would be with me by 18.50, when I checked on my order it had changed, the chips were a bit soggy

Got to be the best McD in the whole country! Great staff - thank you.

Burgers ok just wish once that fries were hot

All food I ordered was delivered cold !

Thoroughly dissatisfied. Food arrived stone cold. Driver clearly accepted multiple orders at once. Waited well over an hour on "preparing your order". When it finally switched, driver was not tracking location and was immediately outside. Very shady business going on

I didn’t receive my food and my drivers driver made no attempt to contact me in attempt to find my house

Consistently gets orders wrong, standard of food and service has dropped significantly.

Loud but able to concentrate. The service was quite slow however.

Again condiments missing from our order. This happens all the time

How is it possible to oder two big mac MEALS and receive 1 big mac burger and chips and not either the restaurant or driver to check the receipt !!! absolute joke

Recieved our order and the whole of my sons meal was missing plus an extra hamburger! Absolutely ridiculous!!

the driver arrived with only the drinks from my order no food i ran out after him he had given me someone's milkshake he later returned after 10 mins with my food which by this time was stone cold , this is not acceptable for the money the food costs. we couldn't eat it .

Breakfast for 3, quick service and very hot food.

It's a mcdonalds, you know what your getting

They have problems with the app here. The result was that I was told I was a liar by the manager. I haven't been back since and never will. Scumbags.

missing half the portion of chips kept pushing back delivery time and order was cold.

The food wasn’t very warm and the mcplant meal and sweet chilli wrap meal and cheese burger and hamburger and 6 nuggets didn’t arrive

Great offer today and a nice lunch.

We was hungry so we turned to Mcdonalds, like always! We done a delivery because we thought it would be quicker, we used uber eats. I made it priority just so it does come quicker, it said 15-20 mins and that was an EXTRA £2. The delivery driver was really nice, cant blame him, his name was rashed. Bear in mind i made it priority, it came in triple that time. Yes thats right, i waited ONE WHOLE HOUR for a mcdonald’s order. And it isnt even a far distance from my house. The chips were cold, burnt, and flavourless. Soggy, floppy and off putting. The chicken nuggets were that cold, they were turning hard, a bit of it chipped my tooth and i now have to book an emergency dentist appointment. Like the chips they were also flavourless. The chicken burger i got, was also cold. It made us question if they were cooked at all. The brownie was breaking apart when we unwrapped it. We believe it is uncooked due to it sticking to the wrapper, if you stuck a knife through the middle it would be covered in batter. The milkshakes dont taste like chocolate which is what it was meant to be like. You couldn't even suck a tiny drop throught the horrible and pathetic paper straws.

Wrong items again! If you can’t read no mayo or salad. Go back to school

Not sure what’s going on with the fries 🍟 at McDonald but why do they always come half full!

Sloooooooooooooooow. Missing items in so many orders there was a queue of 15-20 people complaining. Seems like the lady doing table service was one of the few people on the ball.

Food is always cold not even warm cold

It didn't kill me, but I don't understand why we still look forward to MacDonalds with such anticipation when the food itself is often so disappointing. The Hastingwood Maccy is however quite well located with good parking. It is relatively spacious and some of the staff who work there seem quite considerate. It also still has a good children's play area with a small climbing apparatus and a tiny ball- pond ( I think).

Food is always cold , if you haven’t got drivers then don’t make the food to sit until you have a driver then food is cold. The refund is not same as we pay and I can’t eat cold food it’s horrible heated . So I’m wasted money really not worth gettinh

My food isn’t here and it says delivered on here I didn’t get it

why is the food cold its less than 3miles are they walking it

Fantastic service and child friendly

Food cold drinks missing SECOND TIME now never using this service again

Nice and clean,foods good and has indoors play thing for the kids

food was cold, it took ages to make a big mac meal and 2 cheeseburgers

Order was wrong. I asked for a sausage egg muffin and bacon and egg muffin. I received 2 sausage egg muffin

Food was cold and no straws when you have milkshake on your order

Very bad whait from McDonald 1h30 for food everything it’s coming cold 🙁

We like this McDonald's because of the soft play area as many have said. But I am leaving this review with 2stars purely because the soap dispenser in the men's loo has been broken for ages and I hope it will get fixed this way. Will come back to change my review after this has been amended. Edit: new soap dispenser is in.

Yet again my order has turned up with a significant item missing. Quite how when you order a large quarter pounder meal it can possibly turn up without the burger I have no idea. If this was a one off I would be far more accepting but this is a regular occurrence and it is simply not good enough!

Ordered an hour and a half ago, food is bone dry and so cold, we received no drinks and someone else’s order, we now have no drinks with our cold meals

Nice staff members very fast service and very tasty food I ordered from the drive-through and it was tasty food in fact, even my burger it never normally finish half of it all of it cause they cooked it so well and my friend didn’t want cheese with his Philip fish They didn’t give any cheese in that they just made the burger patty really nice thoroughly this is the best McDonald’s location I’ve been to but not the best location in the world because there might be a better one but this is the best location I’ve been to. This McDonald’s should be given a world record for the best McDonald’s

All good missing! Only drinks delivered!