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3.9

Based on 4.938 opinions finded in 3 websites

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Nº 262 in 399 in Epping Forest

CUSTOMERS TALK ABOUT DISHES WITH..ladychicken

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Kid soaked in urine and shoes on in soft play, none of the staff takes notice, parents don’t care . It’s a place where children are eating and playing and that is not acceptable.

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Life Journey . 2024-10-30

MORE AT Google

Really disapointed, ordered cheese burger Happy meal with toy for my grandson, asked if it was what I ordered with toy girl looked at box and said yes was correct met up with him and how upset was he when he got nuggets with no sauce and a book.. went down really well NOT.

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colin hancock . 2024-10-29

MORE AT Google

Yet again, another McDonald's that do not take care. Told them no butter, no cheese, and black coffee as I'm allergic to milk. Gave me white coffee. So lucky I take sugar and noticed! That's it for me. They can not be trusted

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Chris T . 2024-10-28

MORE AT Google

If i could rate this place a zero. I WOULD. Me and my family came here after a trip to a pumpkin patch. we tried the best we could to try and get rid of the mud on our shoes. One of the workers possibly late 60s stared down me and my daughter and told my 10 year old austic daughter that she wasnt allowed in the play area WHEN IT CLEARY STATES ages 3-10 were allowed. She continued to stare at my family while we were eating and at one point the manager came out just to look at us. I will NEVER be returning. Food burnt and cold. DONT come here!!! Take this as your warning.

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gracie riddle . 2024-10-28

MORE AT Google

I can definitely say that this is the best one I've been so far... Big car park, so spacious inside with kids playground and kids area. Table service is so quick, like someone read your mind before you even made an order 😊

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Silvio Persic . 2024-10-27

MORE AT Google

It's a McDonald's. As we all know they are all pretty much the same. This particular one does have some play equipment for younger children, so it is good for families with small kids. The downside of this is it's cancelled get extremely busy after school and into the early evening. Service has always been good here, but as with most McD's, don't expect your food to look like it's picture. You'll get it fast but messy in most instances. Enjoy!

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Michael Harkett . 2024-10-26

MORE AT Google

It's how it should be run un like ipswich restaurants

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Emma Turner . 2024-10-21

MORE AT Google

Stopped for a Latte, good coffee reasonably priced.

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john eldred . 2024-10-16

MORE AT Google

Quick service very polite staff clean and tidy Hot and edible 😋

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Mickey . 2024-10-15

MORE AT Google

It's fast food, junk food, and I was hungry so I had to make a decision to eat something... Such a shame it was this.

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Iggy Raymond . 2024-10-14

MORE AT Google

Awesome. Has a drive through service. .and it was really efficient. Thye were quicker and friendly

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Chibunda . 2024-10-07

MORE AT Google

All my food was very nice. Quick delivery

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Andrew . 2024-10-06

MORE AT Just Eat

Delivered two sets of drinks and no food whatsoever, absolute shambles. Not hard to check everything in the bags before they are sen out is it?

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Joshua . 2024-10-06

MORE AT Just Eat

Burgers were good, fries were hard like cardboard and cold :(

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Andrea . 2024-10-06

MORE AT Just Eat

over an hour and half late, freezing cold food and missing a whole meal. Will not order again as last few times there have been items missing, but a whole meal this time leaving one of us with no food!

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Corrin . 2024-10-04

MORE AT Just Eat

Kept changing the delivery time every 5 minutes ended up nearly 2 hours for delivery. Food was STONE COLD when it arrived

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Adele . 2024-10-04

MORE AT Just Eat

paid for the £9.99, meal deal, did NOT receive any fries, and a chicken mayo burger was missing from order, waited over an hour for delivery.

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Cathy . 2024-09-28

MORE AT Just Eat

My food is cold chips are hard and the burgers are freezing cold chicken nuggets are cold all the food is cold other than the drinks

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Peter . 2024-09-27

MORE AT Just Eat

Drive thru early morning. Super quick and delicious

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Ian Welford . 2024-09-26

MORE AT Google

My son of 17 reminded me that this place is exactly the same as when he was a toddler using the play area. Not much has changed... Except if course the price which is becoming too much for fast food.

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ELIF TOKER-TURNALAR . 2024-09-26

MORE AT Google

Lovely clean place, stopped off for breakfast.

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Dave Stickings . 2024-09-25

MORE AT Google

courier went wrong way meaning he got stuck in traffic

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Sally . 2024-09-23

MORE AT Just Eat

delivery and delivery time was good but yet agin we had items missing staff should be double checking before sendingorders out or read order properly

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Patricia . 2024-09-22

MORE AT Just Eat

absolute joke over 2 hours for food to be delivered, then when it arrived 1 meal was missing the mcflurry was like water and the ice had melted in the coke and was flat.waste of £30

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Liam . 2024-09-21

MORE AT Just Eat

Greatly accessible and easy place to go play Centre part is great

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Si Marriott . 2024-09-21

MORE AT Google

I ordered KFC and enjoyed my evening before u delivered my food

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Mihai . 2024-09-21

MORE AT Just Eat

Order on drive tru,got home and one burger from a meal missing,check your food always!

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Roxana Lovasz . 2024-09-20

MORE AT Google

Wonderful service amazingly quick and friendly from Eden!

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Jimmy Couppis . 2024-09-20

MORE AT Google

Food cold as usual thank the lord for microwaves

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Neil . 2024-09-20

MORE AT Just Eat

I only went there to have an eye test, a beautiful area, a calm and peaceful atmosphere ideal for weddings

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Ann Norfolk . 2024-09-19

MORE AT Google

Overall feedback is positive. Food is not very great, but it's okay. A bit of luck cleanliness and service could be a bit faster. From time to time, yes, I can recommend this restaurant, but mainly because of location.

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P R . 2024-09-19

MORE AT Google

Best McDonald’s in the area by far

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Mickey Morris . 2024-09-14

MORE AT Google

Forgot my food and don’t seem to be bothered to correct it

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garry . 2024-09-14

MORE AT Just Eat

This place well handy if your coming back from Cambridge and beyond for a Sunday pit stop and refuel.

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Bertie Smalls . 2024-09-09

MORE AT Google

Nice place, used a few times either as pre airport stop in early morning or recently as pre M25 stop. Different clientele, different atmosphere. It's clean, easily accessible from M11 with plenty of parking

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Tony FA FA . 2024-09-09

MORE AT Google

All my food was hot & very tasty. Quick delivery

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Andrew . 2024-09-08

MORE AT Just Eat

They don’t use brains when it comes to orders, WHY would you put the quickest to cook in the bag 1st while you WAIT for the Chicken selects to cook? Who in their right mind WANTS cold chips and burgers, NO one with taste buds!

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Clare . 2024-09-07

MORE AT Just Eat

Food arrived freezing cold, and delivery driver was going a completely different way and took ages.

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shelleighla . 2024-09-06

MORE AT Just Eat

Had a good breakfast. Service was excellent. Quiet at 7:30am..

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Steve Foreman . 2024-09-05

MORE AT Google

Unfortunately a dip was missing.

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Alan . 2024-09-04

MORE AT Just Eat

I did not enjoy my visit here. It was hectic and rushed. Sat too close another family making me and my wife feel uncomfortable. Just wanted to be away from there at the time. Food usual McDonald's standard. Thankfully on the other side of Covid it's a better atmosphere. Still very busy at times. Generally pretty quiet at the moment. Not much else to say food standard same as usual for McDonald's can be good can be bad however since it was quiet in the restaurant today my meal quality was just average, warm food not hot. However service was good with a smile from our server.

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Kevin Cain . 2024-09-02

MORE AT Google

Good place to keep kids entertained and full. Reliable McDonald's. Convenient location with ample parking. There is a click and deliver option while you wait in the car too.

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Mangesh Gole . 2024-09-01

MORE AT Google

Didn’t even turn up at all not happy!!

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Samantha . 2024-08-31

MORE AT Just Eat

Never send the right staff! Allways missing something!

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János . 2024-08-31

MORE AT Just Eat

The establishment provided prompt service in a relatively tranquil environment. Its favorable location and the cuisine were consistent with the standards of McDonald's.

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Joel Cork . 2024-08-30

MORE AT Google

Great value for money food. Good service.

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Peter Burgon . 2024-08-30

MORE AT Google

Was raining so I took my grandchildren for something to eat and somewhere to play..play area was good for children up to about 6 years old..little noisy but they enjoyed their time there..only 90 minutes max stay in car park

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phil hooper . 2024-08-30

MORE AT Google

There are things always missing in the order when you order online!

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Hannah Bennett . 2024-08-29

MORE AT Google

Chips were hard and warm like they was re heated

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Stephanie . 2024-08-28

MORE AT Just Eat

Staff didn't really want to be there and loo's where filthy

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Sam . 2024-08-27

MORE AT Google

Fantastic service and great location! I was having trouble with my app and a kind manager came over and helped reset the app as well as take my order over the counter. My food came out promptly and was warm and delicious. The restaurant was clean and tidy with several self service machines available. Great pit stop for long road trips on the motorway. Although the drive through was busy the restaurant was near enough empty.

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Leon Carrington . 2024-08-27

MORE AT Google

The customer service is just not up to standards nowdays. I asked a young lady serving if she had McDonalds customer service training and she stated, 'No'.. this tells you were McDonalds is at in the 20th century in the UK

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Peter Miranda . 2024-08-26

MORE AT Google

food was cold and waiting nearly an hour past the original time estimated

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Robert . 2024-08-25

MORE AT Just Eat

Very very clean Resturant and Facilities. Pleasant staff

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carol BACK . 2024-08-24

MORE AT Google

We only received the drinks, these were half empty and leaking through the bag. We didn't receive any food at all!! The driver ran away before we noticed as my partially sighted father in law answered the door. Very unhappy!!

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Samantha . 2024-08-24

MORE AT Just Eat

Havnt beenfor ages workedked out why food tasted like rubber

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Stuart Harvey . 2024-08-20

MORE AT Google

Utterly useless company. Will never use again.

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Harry . 2024-08-20

MORE AT Just Eat

Well managed McDonald’s with friendly and efficient service. Car park and restaurant is also clean and food hot.

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A G . 2024-08-18

MORE AT Google

Good ideal location, just off the M11. Food was nice (standard McDonalds). Used click and serve, good service except that they forgot to put in one of the burgers.

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Jason Wood . 2024-08-18

MORE AT Google

Hi, the driver has delivered the wrong order. Please can you send us the correct order asap please

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Judy . 2024-08-18

MORE AT Just Eat

Great staff. The manager was a star

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Clare Richardson . 2024-08-16

MORE AT Google

ordered a bigmac and it had no lettice in it the chips where pale white all the food was crushed and the drinks where half full will never order again

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hannah . 2024-08-10

MORE AT Just Eat

Nothing to complain everything was perfect

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UTHAYAKUMARAN ELAYATHAMBY . 2024-08-09

MORE AT Google

ivordered and did not recieve my chocolate and strawberry milkshake, please could you refund me

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Karen . 2024-08-09

MORE AT Just Eat

delivered via a push bike lol stone cold spilt drink useless cold food waste of money

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Peter . 2024-08-08

MORE AT Just Eat

Exactly what you'd expect from a McDonald's. The staff manning the drive thru were very friendly.

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Lucy Goddard . 2024-08-07

MORE AT Google

Burgers hot and tasty, milkshakes were good! Fries cold but got refunded

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Tom . 2024-08-07

MORE AT Just Eat

For something delivered before it even left the store it was ALL cold except for the milkshakes which were more like FOAM shakes, all air and zero chill!

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Clare . 2024-08-06

MORE AT Just Eat

Quick drive through and appreciated the lady giving advice on making the order cheaper with deals! Will come back!

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Art Kul . 2024-08-05

MORE AT Google

I am coming to realise that Mc Ds think a salard is lots of lettuce 1 slice of a tomato ans 1 slice of a cucumber If you are not doing heart attack in a bun then best to avoid I think

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Steve Isaacs . 2024-08-05

MORE AT Google

Really poor- I only received my drink in a bag & that’s it. None of the food was delivered. I’ve now got to wait for Just Eat to get back to me after my complaint. Poor on both this establishment & Just Eat’s part

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Darryll . 2024-08-04

MORE AT Just Eat

Outdoor seating. About 1 min from the M11 so great spot for a break before heading into London.

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JESUS LOVES ELECTROMUSIC . 2024-08-01

MORE AT Google

just ordered 2 meals with 4 cokes my order is missing 2 of them. how hard is it to read a order and get it right This isn't the first time it's happened either. some one wants to learn to read orders properly.

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David . 2024-07-30

MORE AT Just Eat

I don’t think u need a brain cell to work at McDonald. I ordered extra onions in my burger and all I got was 5 little pieces

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Scott Gunn . 2024-07-27

MORE AT Google

Food was cold fry’s were inedible

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Neil . 2024-07-27

MORE AT Just Eat

Missing items , no drinks lefted by the time the arrive

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Yvonne . 2024-07-26

MORE AT Just Eat

shame your delivery driver thinks it's OK to throw his rubbish outside my house, will not be tipping again, disgusting

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Lee . 2024-07-26

MORE AT Just Eat

Food was disgusting, very cold, it took almost 45 minutes to get my food, the coke I ordered was completely flat, I will not be using your site again, the food was horrible I want a refund !!!

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Riley . 2024-07-24

MORE AT Just Eat

All food is cold, mcflurry is like water

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Debbie . 2024-07-24

MORE AT Just Eat

It's a McDonald's so don't expect much

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Chris Weatherley . 2024-07-23

MORE AT Google

Went to Harlow McDonalds from kent and it was the we have been in , very clean and good service , well done to the staff

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Valarie Ayrton . 2024-07-21

MORE AT Google

I paid for 2 Dips but these were not delivered with the order. Dissapointing

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Stuart . 2024-07-20

MORE AT Just Eat

Good so cold can’t eat it , one muffin joke

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Yvonne . 2024-07-19

MORE AT Just Eat

Ordered a drink, for no drink to turn up and they not even put it on the receipt, yet when I check website the drink is clearly on there. Wrong total shown on receipt, yet everything else is correct...how does that work?

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Kurtis . 2024-07-19

MORE AT Just Eat

Would give zero if I could. It shoukd not exist.

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Ila Bell . 2024-07-18

MORE AT Google

Quick service and friendly. Can't complain.

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Bartlam Connor . 2024-07-18

MORE AT Google

Nice branch of McDonald's. Clean and tidy. Plenty of parking space.

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Matt Smith . 2024-07-18

MORE AT Google

chips were cold, and inedible, had no straws for the milk shake, so had to leave it to melt a little in order to be able to drink it, burger only had a couple of bits of onion

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Karen . 2024-07-16

MORE AT Just Eat

Order a drive through, get home and items missing from the order. Definitely wouldn’t go to this branch again.

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Paul Adams . 2024-07-16

MORE AT Google

Triple cheeseburger was great 👍 😋

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Jill Ellis . 2024-07-11

MORE AT Google

All my food was hot & delicious

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Andrew . 2024-07-10

MORE AT Just Eat

Items missing,fanta tasted like just carbonated water

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Carla . 2024-07-09

MORE AT Just Eat

The order never turned up. The driver came to my door and said the order was cancelled

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Darren . 2024-07-05

MORE AT Just Eat

Driver was very quick and very friendly

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Kallum . 2024-07-02

MORE AT Just Eat

Ordered food at 8.50pm and my food turned up at 10.05pm all the food was cold and the chips were soggy I can only assume the food has been left waiting in store for delivery. Not nice having to reheat food that is soggy and cold

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gary . 2024-07-01

MORE AT Just Eat

The time of the food kept changing ended up being 30 mins after original time then had missing large fries 🍟

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James . 2024-06-29

MORE AT Just Eat

Chips soggy and undercooked and cold. Selects were cold too

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Kat . 2024-06-29

MORE AT Just Eat

The wrap was colder than the milkshake

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David . 2024-06-28

MORE AT Just Eat

Clean, easily accessible to the M11.

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Malcolm Dennis . 2024-06-27

MORE AT Google

We’re out of one item and gave excellent replacements

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Ray . 2024-06-26

MORE AT Just Eat

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