McDonald's in Epping Forest

Just love Macdonalds! thankyou to driver for delivering quickly for me

The food was cold when it finally arrived. The idea of 15 to 30 minutes for delivery was way out. False promise to get business? And when the food eventually left the restaurant the driver went round the houses with other orders first. Poor service.

All my food was hot and delicious

Food was cold and was delivered late

Chips aren’t the best, could be cooked better and hot, chicken selects are amazing tho and remembered dips

This was a better than expected McDonald's. I stopped here after a long journey home from Norwich and my son enjoyed the play area inside.

Fast service food was nice and hot

nothing wrong with delivery but missing my sauces again

Typically McDonald's, and that's no bad thing. You know exactly what you're gonna get.

DO NOT EAT AT THIS RESTAURANT!! Myself and my team ordered Mcdonalds breakfast from this for delivery We all have eaten the food and within a hour we have all had really bad stomach aches 4 people. I wouldnt eat hear ever again !! Do not recommend this.

I watched the delivery guy park at the end of my road for five minutes and then I followed it on the tracker went to church where he was for another five or six minutes before then arrived talking on his phone while knocking on my door so I refused t

They're giving out orders to delivery drivers that doesn't carry a thermal bag I have received an order that was completely cold when i asked the driver where's your thermal bag he said he doesn't have and the store allows to pick up food without the bag

burger wasn't what I ordered, chicken selects burnt then no ssuce either

food is cold ice cream melted milkshake melted

I want a full refund, the order shouldn’t have been approved if the restaurant was unreachable by the delivery driver. After I cancelled the order, the delivery driver calls me 3 hours after I placed the initial order, asking where I was.

Emergency food only I only go once a year if possible

Burgers all most cold chips colder then the milkshake if I can driver from the same place and it’s still hot when I get it y is it cold when delivered probably sitting there waiting to be picked up may be they should wait for the driver to be there be for putting it out for pick up

the food was cold and all dips were missing

The order didn't turn up, I was watching the driver get close and then completed the order.

Really enjoyed. Good staff. Thank you

Drinks spilt in the bags and half empty again. It’s happening most times now

Was eating my egg mc muffin and found a massive egg shell in it

I didn’t get my chews burger and one Philly chees stack

Only one mcflurry delivered when we ordered two and the receipt clearly shows that

Great McDonald's just off the M11. Busy with lots of families and a drive thru. There is a small indoor play area which was great for the kids. Seems like lots of families use it as a trip out for food and play.

So sick and tired of going to this drive through and ordering food, getting down the road and finding it is not what I ask for, I ordered 2 bacon rolls with brown sauce, not difficult, only to find 1 bacon rool, and a slop of a breakfast roll, do you employ simpletons, and don't say this is a 1 off as over the years I have had to go back and show that they have gotten the order wrong, no wonder peoe are not using this sloppy service, yes I should have checked before I left but come on you only had to get 2 bacon rolls.

Unfortunately, McDonalds customer service training no longer exists, and it's very evident.

The fries were cold and soggy , the chicken mayo lettuce was brown and definitely not fresh . Very disappointing

food was lovely still warm throughly enjoyed it

They forgot the Minecraft meal toys

I just went here for the first time, I really liked it, the jàtèktèr designed for children, great. Service is fast, clean tables, clean restaurant. I recommend it to all families with children.

Driver was amazing.. food was hot

The worst ever experience that i ever had not only once but multiple times. I would not recommend this restaurant to anyone. The manager is very disrespectful towards the customer needs. I ordered food worth 35 pounds and only received half of it 🤨 . When asked the manager about it he told me is not is problem and I should talk to delivery person. Not going there ever again.

They have such a bad experience rubbing

Great a McDonald's that service is quick

food all hot very quick delivery

Food is cold and missing items !

Never should have order this for delivery took over and hour as delivery time kept changing.. cold , squashed and no straws for the drinks or syrup for the pancakes ! Never again Happy Mothers Day !!!

I ordered a Mc Delivery at 8:30 p.m., they delivered it at 9:50 p.m. because there was a delay at the store while they were closing and they gave me the incomplete order. The Happy Meal did not arrive for one of my children, who became very sad because he was holding back the desire to sleep to eat.

missing Minecraft toys, food was cold and no happy meal

It’s was the wrong order , someone else food

Food is stone cold , Missing items

Food missing this is getting a joke now every time I order something is missing

Very dissapointed. They don t have any person for serving the delivery drivers. They are looking to you and don t say nothing. Without a very nice old gentleman manager, is disaster.

Not happy with my burger 2nd time ordered and 2nd time they have put cheese when I asked for no cheese

I had a whole different order! When I complained I got declined a refund as I had took the order in and gave the driver my pin, I then had to re order to get what i originally ordered!! I’m not happy

Most occasions one of your meals atleast will be missing

Very clean, lots of space to park and has a softplay area too! Well done team !

Food was freezing cold.. milkshake melted.. and the driver did drop off before mine that wasn’t even that close by

Also had a soft play area for children

Carpark not great for pedestrian safety no dedicated safe routes

A good place to take the kids to play about and have some lunch. It is a clean restaurant also which is nice to see it's kept on top of.

nearly 2 hours from place of order. time kept changing

My favorite place when I pass by

didn't even get my food. shocking.

I used the drive-thru when traveling from London to Cambridge. The store staff was relatively friendly and no order was missed. It's a great location for a quick stopover or stop along the M11 by car. It seems that 60 minutes of free parking is available when eating at the restaurant.

no curry sauce missing.... spoilt my meal

All my food was very nice. Quick delivery

got the wrong order, my little boy ask if the other people were OK!

Food didn’t even show up and said it was delivered

delivery driver gave me someone else's order. not happy as quite a few of the items we don't eat

ordered a triple cheeseburger with no onion and got a double cheeseburger with onions

Driver was very polite and took very good care of my delivery

As McDonald's go this is definitely one that stands out particularly if you have young children. Always very clean, staff are friendly and it's pièce de résistance is a softplay for little ones.

Food was freezing cold and soggy. Not happy at all

Food ok fries not hot as usual

I was tracking the driver on is delivery he must of had two deliveries and he went to the furthest one first.

Great staff, approachable and clean restaurant.

Great quick service, delivered to our table usual the app. Good car park and clean toilets.

Great place for a quick stop and bite to eat. Conveniently located by M11 junction 7. It's usually fairly busy here but service is always good, food served quickly and reasonably hot. Plenty of parking restricted to 60 minutes but not an issue. It's a drive through and restaurant with kids soft play so it's popular.

Driver delivered drinks and no food

Quick service with all ordering options. Parking also available.

Food was cold and missing items .

Wrap and cheesy flatbread cold

Food was late and cold on arrival. Ordered at 7.06 and arrived at 9.00.

Courier followed by delivery request,to call when outside.Courier was professional and friendly

Gets busy in the day but good service and helpful staff

order should be delivered 18:50, time kept changing and was delivered 19:45. items was missing...absolutely awful. thanks for refund of the items missing but if I order them again to feed rest of the family there will be another 2hour wait and another delivery fee and charge fee. I would like full refund for such a poor service

Except for the chips being freezing Cold when they got here, it was okay. Delivery time was good

Really friendly staff, bit crowded sometimes but service still better than some restaurants.

Sooooo busy, ate in car in the end....Had to drive round twice to find a spot. Parking places are really big enough for modern cars... I have a mini so ok...but some others parked across 2 spaces or got into space and then couldn't open door and get out....

Always a good time for me and my family for stop half way break eat and drink coffee, very clean, very friendly staff, nice place, many parking spaces, highly recommended 👌👍👍👍

Got to be the best McD in the whole country! Great staff - thank you.

first told order would be with me by 18.50, when I checked on my order it had changed, the chips were a bit soggy

Burgers ok just wish once that fries were hot

All food I ordered was delivered cold !

I didn’t receive my food and my drivers driver made no attempt to contact me in attempt to find my house

Thoroughly dissatisfied. Food arrived stone cold. Driver clearly accepted multiple orders at once. Waited well over an hour on "preparing your order". When it finally switched, driver was not tracking location and was immediately outside. Very shady business going on

Consistently gets orders wrong, standard of food and service has dropped significantly.

Loud but able to concentrate. The service was quite slow however.

How is it possible to oder two big mac MEALS and receive 1 big mac burger and chips and not either the restaurant or driver to check the receipt !!! absolute joke

Again condiments missing from our order. This happens all the time

the driver arrived with only the drinks from my order no food i ran out after him he had given me someone's milkshake he later returned after 10 mins with my food which by this time was stone cold , this is not acceptable for the money the food costs. we couldn't eat it .

Recieved our order and the whole of my sons meal was missing plus an extra hamburger! Absolutely ridiculous!!

Breakfast for 3, quick service and very hot food.

They have problems with the app here. The result was that I was told I was a liar by the manager. I haven't been back since and never will. Scumbags.

It's a mcdonalds, you know what your getting

missing half the portion of chips kept pushing back delivery time and order was cold.

The food wasn’t very warm and the mcplant meal and sweet chilli wrap meal and cheese burger and hamburger and 6 nuggets didn’t arrive

Great offer today and a nice lunch.