Tobys in Havering

Very nice pizza and great customer service 👍🏼

We usually have a lovely experience here. However, today was below par. We ordered three hot chocolates (one special) and couldn’t find anywhere adequate to sit due to none of the outdoor tables having been cleared. My hot chocolate special was served by a rather rude waitress who didn’t even return my ‘thank you’ with a smile. She also added a few marshmallows with her bare hands. As I said, we usually have a lovely experience here, but today’s service was extremely lacking.

I often go to this cafe with elderly family members when we visit Romford as they like to go here. Today it was very busy in there and to be honest they could go with more seating room in the cafe. You do deserve like you are far too close to other tables. It was very busy in there today, we were lucky as we managed to get a table, which we had to clear ourselves, but most people who were getting food would have found it hard to find an empty table. They should look at how many customers they have and if they are packed then they should turn people away as it’s not fair if people buy food and drinks but have no where to sit. Food and drink have always been nice in there, staff seem very friendly, but I always have to ask for more butter to go with our toasted tea cakes!

Food not fresh. Service is bad. Cheating in prices!! We was group . Me and my wife ordered the same food ! Everyone paid alone . He charged us different price ! Rice was frozen . Chips cold and not fresh. Coleslaw was sour !!!!

Must learn to be a bit more consistent. Not right I placed an order only to get my order cancelled 30 minutes later with no reason given. That's it for me