Toby Carvery Aigburgh in Liverpool

Nikki was absolutely lovely to me and my friend when we came in for an impromptu carvery after a rough day. Nikki cheered us up and gave great customer service. Toby carvery will never disappoint, such good value for money !

Ordered mains ok as walk up carvery... Order desert waited 20 mins custard had set and cold so much for warm deserts

Busy busy busy rven with a booking

Nikki was our waitress today, she was fantastic, very friendly and very helpful. What a great member of staff. She is a credit to Toby Cavery. Will definitely come back because of the great service we received today

Finger prints on my knife. Nice food good service, but please place knives and forks on a table by the handle it's just basic etiquette and hygiene.

Nikki the waitress was fantastic. So pleasant and happy. Made sure we had everything we needed. Very friendly and made us feel welcome. Would return due to the service from Nikki.

When you just fancy a roast dinner in the middle of the week, what better place to go than Toby? This meal today was just perfect, lots of meat with plenty of veggies too. We will definitely be back

Fast service. Good food. Nicki was lovely. Positive experience :)

Nicki was such a lovely server! So funny and super helpful. Food was amaze as per

Carvery was lovely & service off Dylan was excellent- thankyou

Thes staff member who served us was so friendly and helpful. The food was amazing and so was the pudding even though I could not finish the pudding

Good service, nice surrounding and decent sunday roast dinner

Nicking was friendly and helpful, lovely meal and experience , thank you 😊

the food was amazing and the staff were lovely especially jess who looked after us. great value for money, we will definitely be back soon.

Jess was great today! Super helpful and friendly, will definitely be returning x

Our waitress Nikki was great!! Really kind and helpful! Ten out of ten!

our waitress Nikki was amazing!!

The carvery was very nice and our server Nikki was kind and very friendly.

Food was scrumptious - i thoroughly enjoyed every mouthful. ending up having to get seconds cause im such a fatty. however, the highlight would have to be our waitress (Nikki) for the evening. Her helpfulness and friendly nature made the experience one ill never forget. I can die happy now i’ve had the time of my life. Good food, lovely people and an exquisite ambience is why i would recommend a trip to the Aigburth Toby Carvery.

Went to try the breakfast on Sunday after hearing good things from friends about a fried breakfast featuring Yorkshire puddings and gravy. It was okay, but not as good as we'd hoped and let down by a couple of frustrating but easily fixable issues. On the plus side: • There was lots of space • We got served very quickly • My friend asked for veggie sausages while we were paying and was told it wouldn't be a problem and they'd be taken to our table, which seemed like good service. • It was very cheap £7pp plus drinks • There was a good selection of food • It wasn't crowded so we could get plenty of food without waiting ages or being shoved about • The hash browns were great and the meat sausages were nice • The Yorkies were huge and crispy • The staff were polite and friendly but not fussy However, overall the experience was ruined by: • The Yorkies were stone cold, even when a new batch were put out, they seemed to only get a little warm after sitting under the hot lamp • The menu said the Yorkies had bacon and onion in them; there was barely a scrap of onion in any of them and most had none, I couldn't see any bacon at all. • The hash was overcooked, clearly been sitting a long time and again I couldn't find a single bit of bacon in it and hardly any cheese. • The veggie sausages were disgusting, they looked anaemic, like they'd just been shoved in a microwave to warm up. My friend couldn't even eat them. • There was no gravy to be seen; when I asked the waitress about this she looked unsure and went to ask the kitchen, she came back and told me that they said that there was no gravy served at breakfast, I said I thought I'd seen it on the menu online, but thanks anyway and she left. I double checked the breakfast menu on the table and it did indeed say there would be "breakfast gravy", the staff didn't come by again so I didn't enquire further. Overall it's nowhere near as good as it sounds, but it is cheap and I guess we got what we paid for, but it feels like the minimum they could do is ensure that the dishes are as described on the menu, staff are aware of what the menu says and can explain any differences, and that things are served properly cooked. Probably wouldn't bother going back unless I was passing and really hungover.

Three excellent meals over 3 evenings. Get in early around 16:30, on a week my day or avoid the que’s for the Carvery. Very well supported by locals and visitors alike.

Lovely meal Natalie was very helpful and showed us old ones how to sort the technology out on our phones. Thank you x

Had a great experience. The food was lovely and fresh. Ken was my carver and jack served us both excellent in there jobs. Defo be back

Lovely restaurant and very friendly waiting staff. Nikki served us and is a great host and a credit to the team

I just like the atmosphere it makes me feel welcome. Nikki our server was fab, friendly and efficient.

Food was great, our waitress Natalie was incredible made the visit really great for us!!

Excellent service 👏 👍 👌food was delicious 😋

Great service from Nikki, very helpful and friendly

Hit and miss at this cavery, waitress isn't interested to make you feel welcomed. Food was okay for cheap meats on Saturday. Advice for the manager,re training your two girls mite help your restaurant/pub.

Table booked for 7 been waiting for over an hour and had no updates. Left hungry and angry. People coming in after us and got served before.

Food was great value for money, really appreciate the student deals and Nikki was great thanks x

You see now, i have never had a toby cavery before, but this experience was the equivalent to a near orgasm. The excitement walking in and queuing generated a sense of pent up joy which was soon to be disrupted when i yet tasted the food. To start, my yorkshire pudding was practically fisted, but not only that; i don’t see how you can mess up roast potatoes as they were hardly crafted except they did: tasted like the excalibur which king arthur pulled a sword out of a rock from. Lastly, the cauliflower cheese was exactly the name and nothing else, made better stuff in my year 7 food tech class. However, the parsnips were pretty good tbf will give them that, may go again.

Went to make a complaint to the manager and give some constructive feed back. Not only did she over talk me she also said it’s not my problem. A good manager should listen, she obviously wasn’t interested and said it’s a group owner issue. A client should not have to go to the group owner to complain. Very unprofessional manager that certainly needs to learn how to listen regardless of a complaint or not. Thank you for your response but how can you improve your service when I wasn’t even aloud to complete my complaint. The managers comment from the start where 1. It’s not my problem 2. I don’t want to listen I’m to busy 3. I don’t care So can you now please explain to me how you are going to improve in that I have also mailed your head office and will be good to hear what they say when they eventually read my email. I will following this up as soon as I hi get there response Thanks in advance again for the response from your arrogant management

Thank you to Carol who looked after us today A fitting way to say goodbye to a family member

Went to make a complaint to the manager and give some constructive feed back. Not only did she over talk me she also said it’s not my problem. A good manager should listen, she obviously wasn’t interested and said it’s a group owner issue. A client should not have to go to the group owner to complain. Very unprofessional manager that certainly needs to learn how to listen regardless of a complaint or not. Thank you for your response but how can you improve your service when I wasn’t even aloud to complete my complaint. The managers comment from the start where 1. It’s not my problem 2. I don’t want to listen I’m to busy 3. I don’t care So can you now please explain to me how you are going to improve in that I have also mailed your head office and will be good to hear what they say when they eventually read my email. I will following this up as soon as I get there response Thanks in advance again for the response from your arrogant management

We were served by Nikki who was so welcoming, chatty and attentive! Everything was lovely and the service was great!

Nikki was the best waitress. Very funny, attentive and I must add iconic. Lovely staff as a whole and good environment :)

Lovely fresh food, the service was good, the staff are all so friendly and welcoming.

Very poor experience, the server sat us at a table where it was leaking water from the roof, which i dont understand why because it was even busy, never offered us drinks till we had nearly finshed our food. When Mentioned about the leak dripping in to our food her first response is that we should of moved if that was the case before apologising after noticing that i was annoyed. Very poor.

I LOVE TOBY CARVERY AIGBURTH!!!!!!!!!

The meal was gorgeous. We had an appointment and went straight in and everything was fine.

Lovely carvery with a lifelong friend. Pleasant, helpful staff. Good value.

Round wednesday 28th August,, I Met 2 friends for carvery at 12 noon. We thought as noon, it will be fresh. The potatoes where like golf balls, my knife nearly snapped, now one of the most important things on a carvery is the potatoes. The x3 of us where laughing how hard they where. The gravey hard no labels on as normally have different graveys and it was very watery. The staff where great especially the young man serving the food, we did complain so one of the staff how bad the potatoes where, she just replied 'oh they where prepped this morning. I'm not sure what that meant. But no other option was offered. We will not be returning and most definitely not recommending to anyone. Avoid and save your money or just pour gravy over golf balls and try and eat them.

Great service, great value and a great carvery

Reasonably priced and quality food. Room was extremely warm with no ventilation. We had to leave early as everyone was feeling too hot.

Very helpful staff good access to disabled toilet lovely selection of food the beef melted in the mouth

Reasonably priced and quality food. Room was extremely warm with no ventilation. We had to leave early as everyone was feeling too hot.

Very helpful staff good access to disabled toilet lovely selection of food the beef melted in the mouth

Excellent food and the servicer, she was amazing, very welcoming and friendly

the food was so bad.the meat was tiny bits of scrap and rock hard.all food was cold.! 1 tiny peice of colliflower then just all peas. went in the bin!

Great roast dinner fantastic service from Jess definitely come again

Haven't been for a while, not sure if we will go back, very messy serving station not a good variety of veg, when I politely ask for condiments , all the bowls were empty I was told by a staff member that he was serving , condiments appeared half way through my meal sorry but I expected better from the home of the roast

Absolutely shocking terrible service wrong order delivered and no way of sorting it out or getting in touch with the driver as it was there fault

0 for quality 0 for delivery time Very poor service and GDPR breached with my details and phone number given to another customer who called me. Disgusting just eat!!!!!!!

No Yorkshire pudding and cold! Waited over an hour for the food to be delivered

Food was lacklustre the peas were hard the mash was far too buttery and the potatoes were rock solid the gravy was good however it was a table spoon of it at best overall a very disappointing experience

The turkey was missing from one order but still an enjoyable meal

Cold sloppy food. 4 tiny burnt potatoes. Inedible. Even my dog turned his nose up at the state of it.

I wouldn't re-order as their was not much meat unfortunately..disappointing

Our Server today was Natalie in Aigburth/Liverpool. For this wonderful lady nothing was too much trouble even when she was busy with other tables, so friendly and kind to me and my children and made us feel welcome from start to finish. Food was excellent also! I was just popping in for a roast but we had a really great time and will definitely be back this week-app is now in my phone ☺️

I did not receive the 20 chicken nuggets in my order

Nikki was fab, lovely service! Food delish as always

Lovely Sunday lunch with family and friends. Nicki was amazing with all the kids and helped to take the pressure off stressed mums.

Perfect when craving a roast! This carvery is one of my favourites in Liverpool, mash isn’t lumpy - they do potato and carrot bake. The most gorgeous and accommodating staff member Nikki was a dream!

Food etc quite good but costly imcomparison to other carveries

Amazing food, lovely service and a nice environment... Recommended

Took my Nan for dinner and Jess was serving us. She made was really friendly and overheard that my nan loves mint sauce - she brought a little bowl to the table. It was a nice touch. The service was great 👍🏼

Meat was tasty (so my dinner companions said). Sadly I ordered the Salmon & Prawn Wellington, and unfortunately it was given to the wrong person at another table. I eventually got my meal after waiting over 50 minutes. I was eating on my own as my 5 companions had finished their meals long before. I was originally told my meal would take 5-10 minutes so my companions went to get their meals after 15 minutes to ensure we would all eat together. The servery was chaotic to say the least! I was also disappointed in the limited vegetables available, I think that this could really be improved.

Lovely service, manager very helpful. Helpful about vegetarian options. Brought over the Yorkshire puddings to the table when they were made. Brilliant Service.

Nice visit as my cooker had broke used to go alot with my uncle before he died so it was poignant for me food was great and plentiful very clean too waitress constantly cleaning the waitress was wonderful couldn't do enough for me all staff nice all in all a great experience .

Nikki was absolutely amazing!! Beautiful Sunday roast! Best day out ever!!! ❤️

Delicious roast lamb on a Saturday evening, highly recommended!

where do i begin... shaz, our lovely server at this particular branch of the carvery restaurant, gave us the experience of a lifetime. i will most certainly be returning for her undying hospitality very soon! the mashed potato? i will most certainly be dreaming about that for a while.

Shaz was amazing very attentive and a lovely waitress overall. Thanks for making our experience enjoyable. Food was amazing and portion sizes and perfect.

Booked for our large family for Sunday lunch and had great service and food. Nikki looked after us so well, and we were so impressed by the roast that we have booked for 16 of us to have our Christmas Lunch there! I always dread Christmas Day - sometimes cooking for 23 extended family... This year is going to be different!

Shaz was brilliant with serving us, was so attentive making sure we had everything we needed and comfortable. Food was amazing as always and atmosphere was great as usual on a Sunday

Matt and Nikki are the dream team give them a raise now!!

Nikki and Matt were lovely. amazing service!

To me Sunday roast is only Tobey Carvery. I mean you can definitely go to fancier places but then you'll lose that "home made" taste, look and atmosphere that only here you can get. And don't get me wrong home made doesn't mean lesser quality than fancier places as all the meats I had (gammon, turkey,beef and lamb) were unbelievably delicious and tender. The atmosphere as well is very homely with everyone very friendly and no fuss about anything. Lastly the price, you can't beat that amount of food at that quality at that price . Period.

A friendly welcome and as much of a fry up as you want to eat after a night of excess. Life saver.

Nicki’s service was amazing. She was very attentive and so funny! Food was delish and vibes were good. Would definitely recommend :)

Lovely food as always , Nikki goes above & beyond to make everything perfect been coming here for years and never had one problem

Good food, Nicki was a great host and made us laugh. Service was 10/10, great value for money

In the many times I've been here I've never been disappointed. It is by far, the best Carvery in the region!

Very horrible they bring for me damage items The cake was melted and poured out of the container, and they did not return any money

Nice place, good food, nice service

Absolutely delicious. Best carvery delivery to-date. Everything arrived piping hot. Could not fault it

Your staff are rude, slow and need customer training, they tried to overcharge us for dessert we didn't order, they brought out wrong food, staff members where to busy talking to bring the bill which took over half a hour, it made us late for bowling which we had booked and paid for, your service is shocking. It lets the place down as the food was great

great value for money, good atmosphere and Nicki was absolutely fantastic

Lovely food as it is in the pub! Would definitely order again!

Great service, great food. All in all a nice place to eat.

Visited Toby Carvery Aigburth with my friend and his daughter. We had a fantastic time. The food was delicious, with a good variety of options to choose from, and the drinks were reasonably priced. Jess especially enjoyed her little meal and the ice cream for dessert, which was a nice touch. The staff were friendly and made us feel very welcome. Overall, it was a great experience, and we all left satisfied. I would definitely recommend Toby Carvery Aigburth for a pleasant and enjoyable meal.

Ordered a takeaway for my partners grandad as a treat and it was disgusting. The food looked like leftovers and the roast potatoes were burnt and rock hard. The gravy was the only nice thing in the meal that we got and we didn't order any.

Server was lovely, food was delicious. I am not really into carverys but yours is fabulous

Excellent service as ever. Great choice of vegetables and a vegetarian option. Nice ambience and clean throughout. Faultless quality food at very good mid week price.

Very happy with my Breakfast Takeaway. Ordered to celebrate my sisters birthday. Unfortunately my sister could not attend the restaurant. Takeaway was easy to order on the app, good price and food and excellent service. Ready for collection when I arrived to pick it up. Thank You.

Your food is amazing (Pippa 6) I love it a million thousand (Blake 5)

Fabulous Carvery, went there on Sunday, great choice of meats...Pork, beef, turkey an even Lamb, and great selection of veg friendly and polite staff , clean pub

I really can't recommend this place , came in with an elderly relative to get a breakfast as is advertised "All you can eat breakfast!" Arriving from a hospital appointment with him he asked too go there on arriavel I was informed breakfast stop at 11 o'clock. In the highlighted bit I even thought all day. I was informed if he wanted any food wait too 12 o'clock we never. I telephoned the place of business and got cut off as Robert the manger explained his phones faulty maybe like the company's advertising he said he advised at 11 o'clock around the pub . But on the outside all ment all you can eat not all day. He understand and seen my relative was not a well man. I never wanted any food and I think the adverting is poor if you drive past why not have a flip board ? MC Donalds have it when the breakfast off and all you can eat and tiny writing you can hardly see ain't the best he seen my view as customer but I wanted too take this matter higher. Even the cab driver said I thought it was all day. I asked for there customer service and spoke too a chap called Michael whom was far from emperthertic on the situation when I explained my realtives a pensioner and paid to get a cab too his business and had to get a cab home. He said the cabbie agreed as your paying him he probley had a sympathertic ear well he never had blind eyes I also explained I for one and my friends when they hear about this situation won't be eating in his place of business. He stated as my uncle had paid for the cab fair he could not compensate as he would not have a business well that too me says he does not have a lot of satisfied customers. I rattled off from A to d all the reasons of it failed and too be honest the phone was deafing nothing. I won't be eating in this establishment and it gives me no gratification leaving poor marks for any business but I have little too no option poor customer services and little sympathy. A disgruntled customer

Ordered a takeaway carvery for my partners grandad and it was disgusting, looked like leftovers roast potatoes were burnt and rock hard. Only decent thing was the gravy which we didn't order 🤮