Toby Carvery Aigburgh in Liverpool

the food was amazing and the staff were lovely especially jess who looked after us. great value for money, we will definitely be back soon.

Had a great experience. The food was lovely and fresh. Ken was my carver and jack served us both excellent in there jobs. Defo be back

Table booked for 7 been waiting for over an hour and had no updates. Left hungry and angry. People coming in after us and got served before.

Went to make a complaint to the manager and give some constructive feed back. Not only did she over talk me she also said it’s not my problem. A good manager should listen, she obviously wasn’t interested and said it’s a group owner issue. A client should not have to go to the group owner to complain. Very unprofessional manager that certainly needs to learn how to listen regardless of a complaint or not. Thank you for your response but how can you improve your service when I wasn’t even aloud to complete my complaint. The managers comment from the start where 1. It’s not my problem 2. I don’t want to listen I’m to busy 3. I don’t care So can you now please explain to me how you are going to improve in that I have also mailed your head office and will be good to hear what they say when they eventually read my email. I will following this up as soon as I get there response Thanks in advance again for the response from your arrogant management

Nikki was the best waitress. Very funny, attentive and I must add iconic. Lovely staff as a whole and good environment :)

Very helpful staff good access to disabled toilet lovely selection of food the beef melted in the mouth

Reasonably priced and quality food. Room was extremely warm with no ventilation. We had to leave early as everyone was feeling too hot.

the food was so bad.the meat was tiny bits of scrap and rock hard.all food was cold.! 1 tiny peice of colliflower then just all peas. went in the bin!

No Yorkshire pudding and cold! Waited over an hour for the food to be delivered

Absolutely shocking terrible service wrong order delivered and no way of sorting it out or getting in touch with the driver as it was there fault

0 for quality 0 for delivery time Very poor service and GDPR breached with my details and phone number given to another customer who called me. Disgusting just eat!!!!!!!

Food was lacklustre the peas were hard the mash was far too buttery and the potatoes were rock solid the gravy was good however it was a table spoon of it at best overall a very disappointing experience

The turkey was missing from one order but still an enjoyable meal

Cold sloppy food. 4 tiny burnt potatoes. Inedible. Even my dog turned his nose up at the state of it.

I wouldn't re-order as their was not much meat unfortunately..disappointing

Our Server today was Natalie in Aigburth/Liverpool. For this wonderful lady nothing was too much trouble even when she was busy with other tables, so friendly and kind to me and my children and made us feel welcome from start to finish. Food was excellent also! I was just popping in for a roast but we had a really great time and will definitely be back this week-app is now in my phone ☺️

I did not receive the 20 chicken nuggets in my order

Nikki was fab, lovely service! Food delish as always

Lovely Sunday lunch with family and friends. Nicki was amazing with all the kids and helped to take the pressure off stressed mums.

Perfect when craving a roast! This carvery is one of my favourites in Liverpool, mash isn’t lumpy - they do potato and carrot bake. The most gorgeous and accommodating staff member Nikki was a dream!

Food etc quite good but costly imcomparison to other carveries

Amazing food, lovely service and a nice environment... Recommended

Meat was tasty (so my dinner companions said). Sadly I ordered the Salmon & Prawn Wellington, and unfortunately it was given to the wrong person at another table. I eventually got my meal after waiting over 50 minutes. I was eating on my own as my 5 companions had finished their meals long before. I was originally told my meal would take 5-10 minutes so my companions went to get their meals after 15 minutes to ensure we would all eat together. The servery was chaotic to say the least! I was also disappointed in the limited vegetables available, I think that this could really be improved.

Took my Nan for dinner and Jess was serving us. She made was really friendly and overheard that my nan loves mint sauce - she brought a little bowl to the table. It was a nice touch. The service was great 👍🏼

Nice visit as my cooker had broke used to go alot with my uncle before he died so it was poignant for me food was great and plentiful very clean too waitress constantly cleaning the waitress was wonderful couldn't do enough for me all staff nice all in all a great experience .

Lovely service, manager very helpful. Helpful about vegetarian options. Brought over the Yorkshire puddings to the table when they were made. Brilliant Service.

Nikki was absolutely amazing!! Beautiful Sunday roast! Best day out ever!!! ❤️

Delicious roast lamb on a Saturday evening, highly recommended!

Shaz was amazing very attentive and a lovely waitress overall. Thanks for making our experience enjoyable. Food was amazing and portion sizes and perfect.

Booked for our large family for Sunday lunch and had great service and food. Nikki looked after us so well, and we were so impressed by the roast that we have booked for 16 of us to have our Christmas Lunch there! I always dread Christmas Day - sometimes cooking for 23 extended family... This year is going to be different!

where do i begin... shaz, our lovely server at this particular branch of the carvery restaurant, gave us the experience of a lifetime. i will most certainly be returning for her undying hospitality very soon! the mashed potato? i will most certainly be dreaming about that for a while.

Shaz was brilliant with serving us, was so attentive making sure we had everything we needed and comfortable. Food was amazing as always and atmosphere was great as usual on a Sunday

Nikki and Matt were lovely. amazing service!

Matt and Nikki are the dream team give them a raise now!!

To me Sunday roast is only Tobey Carvery. I mean you can definitely go to fancier places but then you'll lose that "home made" taste, look and atmosphere that only here you can get. And don't get me wrong home made doesn't mean lesser quality than fancier places as all the meats I had (gammon, turkey,beef and lamb) were unbelievably delicious and tender. The atmosphere as well is very homely with everyone very friendly and no fuss about anything. Lastly the price, you can't beat that amount of food at that quality at that price . Period.

A friendly welcome and as much of a fry up as you want to eat after a night of excess. Life saver.

Good food, Nicki was a great host and made us laugh. Service was 10/10, great value for money

Nicki’s service was amazing. She was very attentive and so funny! Food was delish and vibes were good. Would definitely recommend :)

In the many times I've been here I've never been disappointed. It is by far, the best Carvery in the region!

Lovely food as always , Nikki goes above & beyond to make everything perfect been coming here for years and never had one problem

Very horrible they bring for me damage items The cake was melted and poured out of the container, and they did not return any money

Nice place, good food, nice service

Absolutely delicious. Best carvery delivery to-date. Everything arrived piping hot. Could not fault it

Your staff are rude, slow and need customer training, they tried to overcharge us for dessert we didn't order, they brought out wrong food, staff members where to busy talking to bring the bill which took over half a hour, it made us late for bowling which we had booked and paid for, your service is shocking. It lets the place down as the food was great

great value for money, good atmosphere and Nicki was absolutely fantastic

Lovely food as it is in the pub! Would definitely order again!

Great service, great food. All in all a nice place to eat.

Visited Toby Carvery Aigburth with my friend and his daughter. We had a fantastic time. The food was delicious, with a good variety of options to choose from, and the drinks were reasonably priced. Jess especially enjoyed her little meal and the ice cream for dessert, which was a nice touch. The staff were friendly and made us feel very welcome. Overall, it was a great experience, and we all left satisfied. I would definitely recommend Toby Carvery Aigburth for a pleasant and enjoyable meal.

Server was lovely, food was delicious. I am not really into carverys but yours is fabulous

Ordered a takeaway for my partners grandad as a treat and it was disgusting. The food looked like leftovers and the roast potatoes were burnt and rock hard. The gravy was the only nice thing in the meal that we got and we didn't order any.

Excellent service as ever. Great choice of vegetables and a vegetarian option. Nice ambience and clean throughout. Faultless quality food at very good mid week price.

Very happy with my Breakfast Takeaway. Ordered to celebrate my sisters birthday. Unfortunately my sister could not attend the restaurant. Takeaway was easy to order on the app, good price and food and excellent service. Ready for collection when I arrived to pick it up. Thank You.

Fabulous Carvery, went there on Sunday, great choice of meats...Pork, beef, turkey an even Lamb, and great selection of veg friendly and polite staff , clean pub

Ordered a takeaway carvery for my partners grandad and it was disgusting, looked like leftovers roast potatoes were burnt and rock hard. Only decent thing was the gravy which we didn't order 🤮

Your food is amazing (Pippa 6) I love it a million thousand (Blake 5)

I really can't recommend this place , came in with an elderly relative to get a breakfast as is advertised "All you can eat breakfast!" Arriving from a hospital appointment with him he asked too go there on arriavel I was informed breakfast stop at 11 o'clock. In the highlighted bit I even thought all day. I was informed if he wanted any food wait too 12 o'clock we never. I telephoned the place of business and got cut off as Robert the manger explained his phones faulty maybe like the company's advertising he said he advised at 11 o'clock around the pub . But on the outside all ment all you can eat not all day. He understand and seen my relative was not a well man. I never wanted any food and I think the adverting is poor if you drive past why not have a flip board ? MC Donalds have it when the breakfast off and all you can eat and tiny writing you can hardly see ain't the best he seen my view as customer but I wanted too take this matter higher. Even the cab driver said I thought it was all day. I asked for there customer service and spoke too a chap called Michael whom was far from emperthertic on the situation when I explained my realtives a pensioner and paid to get a cab too his business and had to get a cab home. He said the cabbie agreed as your paying him he probley had a sympathertic ear well he never had blind eyes I also explained I for one and my friends when they hear about this situation won't be eating in his place of business. He stated as my uncle had paid for the cab fair he could not compensate as he would not have a business well that too me says he does not have a lot of satisfied customers. I rattled off from A to d all the reasons of it failed and too be honest the phone was deafing nothing. I won't be eating in this establishment and it gives me no gratification leaving poor marks for any business but I have little too no option poor customer services and little sympathy. A disgruntled customer

We were served by Natalie, who was friendly and attentive. Also serving tables by us, and equally responsive and couldn't do enough to ensure a high standard service. Quick service. A lot of choice on the meat and sides options (more than I've seen at any other Tody Carvery). Those carving kept the line running quickly. Lovely atmosphere and clean :)

Potatoes x3 with each portion burnt hard and the lot absolutely inedible

Always a decent carvery here.been many times.

Would like new potatoes on offer

I am extremely dissatisfied and disappointed with the service i was given this afternoon. I have been attending this carvery since a young child with family etc. We was serviced by a young girl with dark hair had no name tag. We wanted to split our bill between 3 people in which the young lady made a scene out of. She charged the card wrong amount and instead of using a discreet manor then escalated to the manager, we was made to feel like we was the issue makers however it was no fault of the employees. When the manager come to attend the situation there was no apology for there mistake from either the manager or any employee whilst we was waiting there for over 10 minutes for the issue to be resolved. This all happend not to mention how the food service was. Black onions hard potatoes and found a piece of plastic in the carvery. Won’t be returning must be under new management.

Mash potatoes is a lot to be desired as lumpy and dry not buttery or creamy. The cauliflower is very hard and the sauce is tasteless. Not enough variety of veg.

There wasn’t much vegetables to choose from. the cauliflower was very hard and unable to eat it also wasn’t very creamy! Mac and cheese again not very cheesy! Food wasn’t very hot either. Service was amazing tho.

Food was really amazing! Especially the roast potatoes! Our server Jess was so friendly and helpful with a bright smile on her face.

Nicki was amazing made us feel really welcome love from Peter

We went for late lunch expecting not many diners as it was very hot. The pub was nice and cool and there were plenty of diners there. Another delicious roast cannot be beaten anywhere love those beef dripping roasties. Served by Shaz lovely lady very attentive nothing is too much trouble.

I really like this place. Very friendly staff and great food. Good value too.

Natalie wood was excellent very friendly and her service was impeccable and she should be rewarded very kind person. Thanks

Nikki was amazing always dead friendly and goes above and beyond for you!

Really great service from Nikki and a lovely meal with a great selection of meats and hot vegetables! The Yorkshire puddings were fab!!

Nikki was absolutely amazing super funny and made the experience incredible couldn't have asked for a better server

We had a lovely time at toby carvery, all of the staff were warm and inviting and the food was beautiful. Our server Nikki made our experience even better with her friendly manner and attentive service.

Had a wonderful dinner here. The food was really good and the service was amazing! Thank you Nikki for looking after us :)

All staff provided great service and Nikki especially provided great conversation and service and Matt the carver was amazing as-well. Overall couldn't recommend a better carvery in liverpool.

nikki was our server and matt was our carvery both gave us a good laugh very friendly service would 100% recommend

Amazing experience would come here again, server nikki was great and carver matt was also great had a fabulous dinning experience. Would recommend.

Nikki who was serving us was incredibly friendly and helpful, food average but will return due to customer service being 10/10 by Nikki

Food was lovely and great value for money! Our waitress Nikki was absolutely lovely and brilliant. Will definitely be returning.

Me and my friends had a fantastic experience with our brilliant server Nicki! She was so attentive. Good food, full tummy

Our server Nikki was lovely & her humour was great!

Excellent carvery. Myself and my two sons thoroughly enjoyed the meal. Particularly my youngest son, a fussy eater, actually cleared his plate. Our server, Elin, was very friendly. Thank you for the overall experience.

Chaos. No organisation. Made a booking, no tables. At least 30 to 40 people thr same all told to wait at the bar. Never again

The brownie advertised with strawberry and cream i only received the brownie

Dealt with the father's day chaos, food was fresh, server was lovely.

Matt and Andy served melt in the mouth meat and Elin our server was fantastic. Lovely girl and very helpful and friendly

Arrived with no booking. I was informed it would be a 25 min wait, but waited over an hour to be shown to table and that wad after going to booking desk twice.

Home made food, really good. Traditional english breakfast and lunch (tried both). All great quality, cozy atmosphere, kind staff.

Finally enjoyed my carvery.. numerous times food practically cold .. reverb looks fabulous..staff lovely

Great food and service as usual, Nikki was brilliant!

The staff, especially Jess, went out of their way to look after us and paid special attention to our children. The food was great!

Well situated and good clean pub with great service

Our server Elin was very friendly attentive and helpful. Matt our server gave us good portions of high quality meat. We were able to sit, relax and enjoy our Sunday lunch. Thanks

Fab service from Nikki!! Will definitely be back again!

Great service, plenty of choice at the carvery. Even though Erin was very busy she was very attentive to our table. We will definitely be back!

Server, Elin, was great - very attentive and friendly. Food was lovely but long queue (Sunday 4pm)

Only my 2nd ever time visiting here (pint on Xmas day was the first). Came in for breakfast with my 4 year old what a great place! Holly and George made us feel very welcome superb 10/10 service both of them an absolute asset to Toby Carvery! Great that you do junior cutlery 👌food was awesome! Yorkshire puddings on breakfast is the future ha ha 👍chef made some lovely pancakes which went down a treat! We might make this our new after swimming breakfast place! Will bring the rest of the family next time :)

The food was hot and well prepared. The staff were excellent. Only went for breakfast but it was great. Nice and hot and plenty of choice.

We come here often and food is always spot on. We came for food tonight and was greeted by Natalie who was our server during our time here, she was really friendly and made us feel so welcome.

Had a deliveroo order n had two hairs in it. Threw it away. Thank you it was like a dog hair white, I dont have a dog I do have a cat but he's ginger. Thank you

I last came here around 4 years ago when my daughter was at Liverpool university. I always brought her here for a meal and she loved it. I have come back today and nothing has changed. Great food, good value for money and excellent service from the lovely staff. Thank you.