Toby Carvery in Darlington - Phone Number, Reservations, Reviews

Arrived without a booking on a very busy Friday lunchtime but the lady who greeted us tried very hard and managed to find us a table. Stacey, our waitress, was very helpful and attentive, which was much appreciated as we hadn't been for lunch before and didn't know the ropes! We had a set meal, with a good choice of veg from the carvery. Would recommend.

Had a table reserved for me my husband and my sister .Amy B promptly greeted us and helped us decide on a table.She was very friendly and cheerful and the service was of a very high standard .We had an excellent meal and fab time .Thanx so much Amy B we would recommend this carvery to all of our friends and family .

Great food as always, big shout out to the guy who was serving the meat (I believe he was called Steve) - engaged fully with every person in the queue and was really bubbly and seemed so happy to be there, he’s a credit to your team! All the staff at Toby Darlington are very attentive and friendly and always make me feel welcome whenever I visit.

Food was absolutely beautiful, and the waitress who served us was very polite and helpful and went the extra mile!

Lovely little place, very clean and tidy. Staff extremely helpful and patient for first timers. Will definitely return.

This was another good visit. The chef doing the carving and Sophie our waitress were both excellent. The chef was very engaging and chatted to everyone in a friendly and individual way: a real talent. Sophie was engaging and attentive but not false. Everything was done timely and comfortably. So professional and hard working but made it look easy. Of course the food was as good as it always is. The meat was good as always with a good choice, however the real star was the roast tates. But the rest of the veg , gravy and Yorkshire pudding was tasty, hot and freshly cooked. A real pleasure.

Met my friend for Christmas lunch, we would highly recommend - from the warm welcome on arrival, the service throughout and the value and quality of food, top class. Lovely team

Waiting staff were lovely and professional but manager was arrogant and rude and pulled her face when I asked to order drinks .. food was terrible .. old and congealed.rotten rock hard inside roast potatoes as well. Waste of money and terrible

Ste who served us at the carvery was absolutely fantastic. So polite, courteous and had impeccable customer service skills. Lance was very friendly and accommodating, as were the girls who served us at the table.

Lovely experience. Lance (duty manager) was absolutely fabulous and kind. Made us laugh so much! Food was beautiful & atmosphere was friendly. Thank you so much!

We had a great time, 5 stars, would give more if we could, not the last time we come. Bottomless drinks and amazing food made for a wonderful dining experience. The service was immaculate and everything was fresh. Honestly the experience was one for the books and I highly recommend going.

Shocking service. Young lass pretended she couldn't see us and was chatting with her mates whilst we were waiting to be seated. Had to fetch her myself and she couldn't have been ruder to be honest. Absolutely clueless.

Staff spent all the time moaning about how much time they had been here ... complaining about shift times, ordered some drinks and had run out of wine glasses, then said at 9pm have you got no home to go too as we are closed

Cost me £37 plus 20% vat for the most insulting sunday dinner, the meat was nothing but fat basically un chewable, the stuffing looked like utter slop and not edible the only thing that was nice was the drink I couldn’t even eat the food not to sound picky but my god it was terrible will definitely not be eating there again and id advise others not to because you just do not get your moneys worth.

Absolute shocking meal this evening. Arrived at 7.30pm - greeted by an amazing team member with red/strawberry blonde hair, however she was the one good thing about the visit. Friendly and helpful. The food was shocking! We regularly visit Toby’s and this was by far the worst. We chose to have the carvery with other customers dining after us choosing the same. To be greeted by a miserable chef! Limited food available with thick jelly gravy. We were Handed plates that were so hot they had to be held with tissues - I warned my children to be careful. This was clearly a health and safety issue ignored and without concern from a member of staff. My youngest was 10 years old so I made sure he had a plate lower down the pile. I shouldn’t have to be mindful of this as a customer. The cauliflower cheese was disgusting - the roast potatoes were that large they resembled jacket potatoes - hard in the middle and would make the perfect launcher! The veg was dried and shrivelled. Mash was tasteless and lumpy! I give credit where credit is due but the meal was that bad I can’t find a positive. £100 total bill. I was asked if everything was ok at this point but since we could clearly tell staff wanted to go home I thought I would swallow the cost and hit with a negative review instead because to be blunt I don’t think they would’ve been that bothered the meal was that bad. I know it can be annoying hoping to have an early finish and clear up but you should never make customers feel rushed or uncomfortable. The helpful member of staff (who finished shift half way through our meal) mentioned they serve breakfast also, initially prior to sampling the monstrosity of a carvery this was perfect as we are staying close by. Safe to say that won’t be happening and our business will go else where. So, after purging my dissatisfaction in this review, my warning would be to avoid this establishment - especially from 7pm onwards - uwhere the results of the carvery will decline by the second! An embarrassment to this very popular chain/franchise - Toby need to evaluate fast! Very disappointed and let down.

Went for family meal , we where squeezed into a booth for 4 , there was 6 adults , beef was fatty and not really edible , meal otherwise ok , when it came to payment 2 humourless waitresses wafted bill under our noses , saying WHO IS PAYING , WE ARE ALL OVER 60 , do we look like we going to run without paying ,? I did say we objected to paying for beef which was fat and gristle . Laughed at , NOT RETURNING IN A HURRY , NOBODY CARES

Disgusting overcooked over heated dried up carvery! Not worth the visit with the inattentive staff. We will not be returning. Ruined family meal.

We were staying next door in the Travelodge, so had 'all you can eat' breakfast here on two mornings and carvery one evening. The food was fresh and plentiful, not at all greasy and regularly topped up. Great value too! Lance is a great character. He made us laugh and feel welcome.

We were Up 'n Out by 8am to travel 15 miles for an NHS Appoinment! Non invasive, Blood related ; timed o'er Two Days : To the Present. No time to Cook a Breakfast so we Chose a Toby Carvery : All you can Eat. One plateful and a bit of Toast was Enough : Went Down a Treat! The place was 'Steady Away' with Custom & Staff were Polite & Efficient. Some Customers made repeated Forays however what We had was Sufficient! Bacon, Beans, Mushrooms, Sausage, Egg, Hash Browns plus tasy Potato AND Yorkshire Pud! I'm a Big Guy ; however drew the line at Two Refeshing Coffee's : ALL More than GOOD.

Lovely food, great service, relaxed atmosphere, friendly and helpful staff. Good Toby Cravary experience.

we visit this toby frequently and every single time we’re always met with amazing food and even better service. pretty much every time we’re there, Hayley is always the first person to greet us, and often serves us, always goes the extra mile to make us feel welcome. always very fast to get our drinks and check on us, 10/10 service every time. Nikita also frequently serves us and did on this occasion. always lovely and again always provides fast, exceptional service. the carver, Ellen, is always really friendly and a great conversationalist. It was sad to see her have to deal with rude customers but she remained professional and friendly regardless. whilst Amy didn’t serve us today, she previously had many times before and her excellent customer service skills we feel should be recognised. she’s always really lovely. we could both go on about our all round excellent experiences here. every single staff member on one occasion or more has provided us exceptional service. one of the friendliest, and happiest teams, both front and back of house, we have ever been guests too. thankyou very much for being amazing!

IT WAS SO GREAT!!! just like thanksgiving in America. the customer service was a so amazing and it was overall a great experience!!

Excellent service from Demi and the team. Staff were very friendly and helpful… food was delicious!

Lovely friendly staff, my friend was allowed a kids carvery as she was less hungry also! Will be back for sure :)

Just had a large family and friends lunch today, it was a family members 80th birthday, arranged with Demi to put up up some banners and balloons, and would it be possible to bring out a birthday cake that had been made for the occasion, everything was spot on!, food, service, cleanliness, a special shout out to Demi, she was brilliant!, attentive, polite and made the afternoon a special one , thank you so much. Mark , Joanne and family .

Always a great experience. The staff are always very pleasant, polite and friendly. The food is delicious and the service is second to none.

Thank you! Lovely service from Hayley she was so kind and attentive! The food was lovely! Will be returning soon!

Service was terrible we were ignored the most of the time the meat was tough we ordered pigs in blankets which were that overdone the were inedible we were going to order a sweet but we were ignored that long we had no time so...

Had a fabulous breakfast here! Everything cookedto perfection and well presented! Plenty of great choice. Restaurant lovely and clean. Staff friendly.. Looking forward to next visit.

Lovely staff, friendly, excellent service and yummy carvery We come here whenever we don’t make our own Sunday lunch for the later service and it’s always spot on

We were booked for 2.50 pm. The first member of our party was actually seated with her food at 3.30 pm. I find this unacceptable as if I had been late by around 15 minutes my booking would have been cancelled. However the food was...

We visited TC for the first time as we fancied a change rather than our usual at the Beefeater down the road for breakfast (kids eat free offer). The only positive was that the breakfast ended at 11am rather than 10.30 and we didn't arrive...

Went for lunch before the cinema everything was perfect carvery lush dessert out of this world service Ellie was incredible deserves promotion

Me & my Chinese wife went today Tue 25/07 met by demi who was very pleasant and showed us to our table and we really enjoyed our carvery's The whole staff here are a credit to toby's from the two chefs upfront to Hayley the...

Generally this Toby Carvery is spot on but today it was alittle off. Roast potatoes were dried out by the hot plate, the stuffing was also dried out and I found a piece of plastic attached to the Turkey, a one off I think as...

Perfect service, made sure we had everything we needed and if we needed anything else, only problem we had was with the cabbage wasn’t cooked we let the server know and she would let the kitchen staff know

Visited last night with a voucher for £5 meals, was told at reception there was only beef left as they had been really busy, did they not realise they would be busy and order extra when they have a promotion on 🤔 got to the...

Absolutely appalling customer service. Particularly from Amy! We hadn’t even finished our meal or drinks and were told to hurry up as they needed our table! The bill was pushed in our face. No offer of desert. We had only just refilled our drinks. Do...

Absolutely terrible, only 3 meats available all either dry as sticks or entirely grissle. All the veg was left out so long it had over cooked under the lights and the Mac and cheese was so chewy with barely any sauce to be seen. This...

Food was excellent and the service was good. A small mistake was rectified without any fuss. Would recommend.

I found rat dropping in mash absolutely discusting and when management came over I found them rude and sarcastic I will never go to a Toby again

Called for Sunday Carvery.... Was given the worst meat I'd ever seen, complained and had some of the fat trimmed off....... Soon realised the remaining meat was in fact fat and grissle..... Complained... Was given more meat of the same quality.. See pics if I'm...

10/10 again at Toby Darlington! Showed straight to my table and the all you can eat breakfast was perfect!

The welcome was very friendly and was quickly showing to table, order taken quite quickly even though the restaurant was full. The food was well cooked and tasted nice. The staff where run off their feet due to it been full due to a 50%...

Lovely staff, good food for the price. Chefs at the carvery station were great and really friendly as they were serving us.

Great lunch, meat cooked perfectly. Veggies too Lovely service especially Toni behind the bar Would definitely go again

Absolutely beautiful food with very friendly and helpful staff in all areas :) will definitely return soon

Ellie the waitress was fab and friendly. Great food and the carvery server was good too. The food was amazing. We had a feast. We'll be back for dinner tomorrow evening.

We called in here on the off chance while in Darlington. The staff were 5 star, the carvery we had was very good value for money, in fact it was on special at £5 pp. Meat was lovely and tender and the roast potatoes were...

Great service as always,. Ellie was professional and friendly. See you again soon Food well presented, fresh veg and pud to die for

Fantastic service, Nikita always pleasant with a lovely welcoming smile. Very efficient and quick to help where possible

Excellent food was all fresh and nice to have dinner throughout the week. Staff nice and friendly had a laugh with us all Jason the chef food was delicious and we even asked for his recipe for his Yorkshire puddings 😂. Jake the carver let...

5 out of 5 Food was beautiful first time having the Sunday roast 😍 Well done Jason & Jake And Nikita for the service Best Sunday roast ever

We visited here yesterday, seven of us including our little baby grandson, we were greeted by a lovely lady and given our table which was all set up for us, the place was very clean and welcoming, we all enjoyed our meal, the beef was...

Went into the Toby carvery for lunch before my shift at work and was served by waitress Ellie. Really polite and helpful girl. Will definitely return.

Absolutely disgusting no meat hardly on all our plates food was cold the limpet what was cutting the meat looked like he was picked off the street 😡😡😡😡😡😡

Never again absolutely waste of money. 8 family members went for belated mothers day and we all opted for the carvery. I was astounded on how little meat we were give and after complaining was told that there is a directive from head office to...

Food was OK, service could have been better, very confusing with different serving staff attending our table, not consistent, staff were attending all the tables! Had to chase deserts ordered, had to chase the bill, in the end went up to the till area to...

Bad service not enough staff Food was discussing cold potatoes were dried out and burnt limited options of veg cauliflower cheese was lacking sauce just mush not impressed at all waste of money

Really good service, staff were friendly and food was nice and hot. Would definitely come back again

This Toby is very hit snd miss. I would say we had 4 good meals here and the same bad ones. Sometimes the meats stringy but the recent visit the roast potatoes were terrible, skins on and hard. The veg looked scruffy and not well...

Very friendly staff, seated in no time and the food was absolutely fantastic. Probably the best Toby carvery about. Wills visit again.

had a gift certificate to have lunch at Toby carvery given at Christmas so we were looking forward to this visit our very first to Toby Carvery and the very last! Tables are very close together we were ushered to a small table far from...

We haven't had lunch here for a long time, but we were very pleasantly surprised how good the Sunday lunch was. It was very busy, but, the queue was well handled and there was plenty of food available. A very slight whinge was that the...

Chefs need training on how to serve fresh food, because what we were presented with was NOT FRESH and most definitely reheated from day before. Management should be ashamed and embarrassed. Word of warning... do not have the roast carvery during the week, because it...

No one has removed eggs from their breakfast menu - except Toby. What with chopped tomatoes, two potato items, over cooking we will go to the many places that are doing great breakfasts.

Can’t beat a Toby Carvery but when it’s 50% off it’s just called for - food was great and service was fantastic from Nik & Becca, no other Toby Compares to Darlo

Lovely friendly staff, excellent value for money , nice surrounds and warm vibes! Can get busy so would definitely book, especially when there’s a half price offer on or you might not get in!

Got a hankering for a carvery as the mothers cooking wasn’t up to scratch and the place did not disappoint. Great service, great food.

Just been for a meal, had a great experience all around, great service and really friendly welcoming staff. The food was good quality will be back.

Been here a couple of times over the last couple of month and must say every time has been brilliant. The staff are always so friendly - even when you can tell they’re really overstretched, they always have a lovely welcome and make sure you...

Natalia served us at the table and was really polite and chatty! Matthew served the food on the Carvery and was equally as polite and chatty. Much more important than the food, which was lovely! (First time eating there)

Demi was very welcoming from the moment we entered. Thank you very much for making our visit so welcoming.

We arrived at 18:00 promptly, we walked in to a busy restaurant, however there was no one to greet us on the door. We stood for 5 minutes before a waitress came past and said “someone’s coming”. Understandably they were busy however there was staff...

It was busy, there were tables free but got shoved in the bar area, there was hardly any food left. So we left to go somewhere else.

Excellent service excellent food highly recommend. Best Yorkshire puddings at any Toby we've visited.

This was a last minute decision to eat out with the family, and my first experience of Toby Carvery. We booked the table by phone but on arrival were told that it wasn’t ready and would we wait in the bar area. We agreed, providing...

Called in Saturday 24th for breakfast,good choice of bacon,sausage, fried pots & onions etc,plentiful tea, coffee, toast etc. Well worth the visit.

Visited the Toby Darlington a few weeks ago and it was great. Normally go to Middlesbrough but after such a good experience I came back. What a mistake. Stood waiting at the Carvery whist the chef stood talking to his mates round the corner. He...

I was really happy with my experience at the carvery. Hayley was lovely. She couldn’t do enough for us. She was very accommodating and very pleasant too. The food was excellent and the service too. Very highly recommend and will be going back soon :)

We had a great time at the Toby carvery Becky was a amazing host she couldn't help enough. We was given times of opening and how to book a table as and when we WILL 100% be coming in. Service was top notch could not...

Absolute 5 stars amazing food and friendly staff i was not expecting it to be this good but i left with a smile would come again

We attended for the 1st time, greeted with a smile a friendly service. Fast and efficient. We were served by Morgan. Helpful and friendly

Words can't explain how awful the food was, looked like it had been sat there for days. Counted 4 flies on it, that should of been a sign to leave.no turkey just a scrap end of gammon and beef so went for the beef. I'm...

Me and my wife went to toby's today wed 31/8 and inside was greeted by Becky who asked how we were and had we booked and also enquired about if we had any allergies. She said welcome and please sit at any table you fancy....

On checking the reviews here, I thought I'd contribute with a genuine 5 star review from a real person. I've been on tripadvisor for years and I've done hundreds of reviews. The glowing 5 star reviews for Toby Darlington from people with just one contribution...

Our weekly visit was met with great service and good food as always. Very reasonably priced in the current climate. Never disappointed at the Darlington branch.

Lovely meal at lunchtime today, I was served by Charlie who was friendly polite and courteous and made sure I was well looked after. She was very attentive and provided great service which combined with the excellent hot fresh food means I will definitely be...

Went to have a annual Carvery, roast was great but the honeycomb dream Sunday was even better 😂, throughout the whole experience we had great service and had a lovely interaction with Demi and the rest of the staff. We would highly recommend this branch...

Great food and excellent service, staff are warm and help. Food was excellent and generous meat servings. Demi had excellent customer service

Wonderful trip to Toby carvery in Darlington with lovely service from Demi who met all our needs for the visit

Enjoyed a friday lunchtime carvery, two adults and two children served by with friendly and helpful waitess Charlie.

Great service nothing too much trouble. Our waitress Mel was fabulous really friendly and efficient. Will definitely come back

New refurbish looks fab, food was fresh, hot and excellent service from Toni and all the staff! Will be back for another visit soon.

Had a great time at Toby carvery in Darlington. Tony was a lovley waitress. The food was great 👍🏼 😊

Great customer service! Staff member Toni was lovely, chatty and very helpful, an absolute credit to the place.

We have been to this restaurant many times and i have visited many times with my family when i was younger also. We popped in today for some quick food after a day of shopping and were greeted straight away and told to take a...

Had a great time at Toby Carvery in Darlington, food was amazing and had fantastic service from the lovely waitress Toni <3

My friend and I have been regulars at the Darlington Toby. This was in the years leading up to the Pandemic So,since around the beginning of 2020, we have sadly missed our being able to visit what had become our favourite eatery. At our visit...

My friend and I were at Toby Carvery today and we were served by Demi. My friend hadn't been to a Toby Carvery before and it is a long time since i have been to one as well. Demi, looked well after us as my...