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3.9

Based on 4.582 opinions finded in 2 websites

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Nº 360 in 553 in Colchester

Nº 69 of 97 British in Colchester

CUSTOMERS TALK ABOUT DISHES WITH..mustpuddingcauliflowerporkpotatoespaybaconeggsvegetablesturkeyoldroastsausagesmeatcookedladyround

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Value for money excellent staff.Very enjoyable throught out.Hannah was so pleasant and could nit do enough for us.

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Christine Smith . 2025-02-12

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Hannah was a brilliant waitress, very nice and helpful

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Debra Pick . 2025-02-12

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Had Anna to serve us so nice and welcoming

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Joan Richardson . 2025-02-12

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Jo was the best waitress in the world what a legend will come back just for her😆😆 - Zack

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Jackson . 2025-02-11

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A Great experience at Whitehart Toby.

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Janine Davies . 2025-02-11

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We went as a group for the unlimited breakfast because I had an email voucher. The problems started as soon as we walked in the door. Voucher despite saying up to 6; people could only be used for one person which left the rest of the group having to sign up which felt like a data collection exercise. The plates were stone cold and the ones by the toast were wet. The food was hit and miss as some bits were luke warm. Very disappointing

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robert cameron . 2025-02-10

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Amy served us today such a lovely girl was so happy x

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Kaitlyn Jacobs . 2025-02-10

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Served by Joanne on table 37, table of 5 at 12:00pm. The chef served good portions of meat, all the food was hot and lovely, the only thing I’d say is the mac and cheese was cold, but everything else was perfect. The service was really great, could see she was working really hard. Left very pleased. Thank you for a lovely lunch!!

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Amy Heaton . 2025-02-10

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Always a good meal here with friendly staff. Our favourite of this franchise.

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Vincent Quattrucci . 2025-02-09

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Absolutely shocking experience at the White Hart Toby for breakfast. Booked a table and when we arrived we got to find our own seats. Queued up for 20 mins for the breakfast because the food continously ran out. The chefs were bringing out small portions at a time which would soon go after a few customers. The gentleman in front of us had told us he'd been there 1.5 hours and was yet to get any Sausages because they kept running out. When we got to the front multiple dishes were empty. My husband asked about hash browns and was told it would be a further 5 minute wait. When he questioned this he was told its a Sunday and their busiest day so what do we expect. It was very obvious they just couldn't keep up with the demand (even though multiple tables were empty). When going up for coffee there was no sugar and they ran out of spoons When taking our little girl to the toilet, the disabled toilets was dirty and the gents toilets were disgusting (my husband made a complaint about this) Multiple people commented on the poor service. We will not be returning.

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Natasha Wilkin . 2025-02-09

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Our waitress took quite a while to take our drinks order. The starters took at least half an hour to arrive. The carvery looked messy and on eating the food was only warm and the gravy nearly cold. On ordering desserts we were told about four weren't available - luckily had what we wanted which were tasty. No one around to pay so had to go the bar and apparently our waitress had gone off duty!!

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Janis Howard . 2025-02-06

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Came in on Tuesday and was served by Kaleigh who was so friendly and helpful, quick service, food was tasty and good value for money. Will come again

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Grace Brown . 2025-02-06

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Good food and helpful, polite staff. Highly recommended. Dined here a few times recently and food and service is very good.

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Ronald Blackburn . 2025-02-05

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Way too busy. Shown to a table after waiting 10 minutes for our table. Then just left there with no idea how to order, no one came over. So we left. It was SO busy and rammed full of tables very close together! I was looking forward to trying the roast for our first time but it’s definitely prioritising amount of tables over actual service and comfort

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Laura Bragg . 2025-02-04

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Turkey was lovely, and Hannah's service was great. Would eat here again.

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procrafter 5000 . 2025-02-03

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Very good service from Hannah, lovely food

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James Dixey . 2025-02-03

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Always a good roast. We were served by Jo who was so lovely, excellent service.

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Victoria Harrison . 2025-02-03

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Waitress Hannah was lovely very attentive to our needs & very cheerful 😊

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Lesley Huskisson . 2025-02-03

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Good food,apart from kept running out of most things such as parsnips and gravy, waited over 5mins to be served, drinks were served half way through eating our meal.one waiter came out of kitchen moaning about kitchen staff, manager said to one waitress not my problem they are your customers.Will not be returning.Have had lovely carverys' in Braintree and Chelmsford

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Nadine “Nade” Nunn . 2025-02-03

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We were very happy with the service from Jo.

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Stephen Parsons . 2025-02-02

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Good quality roast dinners. Often, it gets busy, but online booking is easy to navigate. The car park is fairly small but does have wheelchair spaces. There is an overflow carpark nearby. My only criticism of the place is the very tiny accessible toilet.

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David Packard . 2025-02-01

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Great service tonight from Joe!! Lovely lady and very helpful… made our experience.

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Jess Livings . 2025-01-31

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Our server Jo was very kind and attentive

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Oliver Jordan . 2025-01-31

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We often use this toby carvery, normally in the week as we found Sundays were too busy .

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Peter Mcconnell . 2025-01-30

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My daughter and I booked for dinner tonight and arrived early, it was lovely to see the restaurant busy but understandably our table wasn’t ready. My daughter struggles with waiting due to her autism and a member of staff recognised us as she had served us a few times previously. She picked up on that my daughter was getting overwhelmed and called us through and see us to the table and whilst interacting with my daughter quickly set the table. My daughter loves the carvery and being able to help herself to her dinner. Your waitress JO again after interacting with my daughter quickly served her “pudding” . I asked for the bill and JO brought this as well as letting me know of the discount currently on offer via the app. JO is a very attentive member of staff and I am grateful for kindness tonight in making our visit delightful. Thank you Jo and we look forward to saying hello when we next visit. Dave hall

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Dave Hall . 2025-01-30

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Absolutely delicious carvery. Hannah the waitress was lovely, friendly and helpful. First time here and will be visiting again

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Clare Matthew . 2025-01-29

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Lovely meal great service from Hannah

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Keith Girdlestone . 2025-01-29

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Very helpful and friendly Emma was , would love her to wait on us again!!

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Kim Carter . 2025-01-27

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Hannah provided a great service for us

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Assington Autos . 2025-01-26

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Absolutely spot on! Sunday roast never fails. Hannah was great with service, very friendly indeed!

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SeeoBeats . 2025-01-26

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Lovely service by Amy. And Hannah Good food. Reasonably priced

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Tanya Roweth . 2025-01-26

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First time visit, got seated ok no cutlery on table , one of our party went and got drinks from the bar and as no one had come over to our table we went up to get our food there was four of us and two went to get food while the other two stayed at table then we swapped over , had to request cutlery from manager and she delegated and we still had to wait for ages ,and the other two in our group had to wait for the carver to arrive back too. Later, I had to go up to the bar for more drinks as no one around . Finally ordered desserts at the table and a coffee , the bar staff had to bring coffee over as it stood for ages waiting to be brought over

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Sandie Luxford . 2025-01-26

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Great food and excellent customer service!

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Elaine . 2025-01-25

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Lovely meal at Stanway. Hannah our waitress was very friendly x

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Sami Barker . 2025-01-24

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Dine in and Hannah is great and look after us. Thank u

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Philip Liu . 2025-01-24

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Came for our payday treat got hannah as our server was very helpful and efficient helped us with our deals on our app very grateful thanks hannah

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Hannah Boyles . 2025-01-24

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I loved it!! The food was gorgeous and the waitress was lovely. Hannah was our waitress and she was a delightful person to of served us. I enjoyed very much.

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Molly Squire . 2025-01-24

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The food was amazing, our server Hannah was a delightful person to serve us, she helped us lots

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Hope Stoddart . 2025-01-24

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Lovely meal with my boys. Hannah was excellent at serving us during the meal

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Jonny Weavers . 2025-01-24

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Jo was a fantastic server and she saved us some trouble making it a great and fun experience! Food was as good as you'd expect and worth what you pay if you come hungry enough

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Sam woods . 2025-01-24

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Good visit, our server Amy was lovely!

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Megan McNulty . 2025-01-23

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Greeting wasn’t the best. Food was good . staff whom served us named Amy was AMAZING . Polite helpful very friendly welcoming with a wonderful personality . Thank you Amy .

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Dawn Mcnulty . 2025-01-23

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Amiee was attentive and went above and beyond.

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Hayley Atkins . 2025-01-23

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Lovely place, they now serve turkey, beef, gammon and lamb! The only downside for me was they had their floors recently cleaned (which is great) but as I'm disabled I felt like Bambi on ice 😅

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Charlotte Cosgrove . 2025-01-20

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Hannah done a very good job serving us

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Ghost 17 . 2025-01-20

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Great service from Hannah; very friendly, helpful and attentive. Thank you!

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Louise David . 2025-01-20

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Nothing has to change the staff as wonderful and polite and kind and the food is fantastic be back agen soon thank you only thing that needs work is the disabled parking us there is not many and the ones that have parked there do not have a badge and it’s very hard with the wheelchair in a regular parking place

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Kellie Grady . 2025-01-20

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hannah was very lovely and we received great service.

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Florrie Golding . 2025-01-20

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Lovely experience Had a lovely waitress Jo

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Ellie Worster . 2025-01-19

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We were served by Joe and she was lovely, made the entire experience 10x better, will be coming again :)

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Callum Wilkinson . 2025-01-17

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The waitress Joe was lovely to be served by! She had such positive energy and attitude towards the customers, she is an absolutely amazing server :)

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Megan Levy . 2025-01-17

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Jo served us all a lively table of 9. She was excellent, really happy and friendly

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Laura Harman . 2025-01-15

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Guy who served us today was so good, running around clearing tables, serving and being ever so helpful. Makes such a difference coming in and having a friendly server

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Google Delight . 2025-01-13

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Staff are helpful and polite, food is well cooked, fresh, and plenty of it and just a nice place to sit and have some good food with family/ friends.

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Mandy Matthews . 2025-01-13

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We had a really nice meal today good was good. Jade was really helpful. And our waitress KP was so kind and bubbly thankyou we will be back

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Claire . 2025-01-12

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Amiee was an excellent waitress so much humour

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Chloe Rusdell . 2025-01-11

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Amiee was really pleasant, funny, and efficient. Lovely young lady. Thankyou

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Lynda Barnes . 2025-01-11

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We had Lewis as our waiter ,he was very good .and an excellent waiter thank you Lewis

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Debby Boswick . 2025-01-11

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Was really good food. And Jo our waitress was lovely and always smiling

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Olivia Lapsky . 2025-01-10

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Jo is wonderful very helpful really made my experience at tobys great deffo come again she’s a great host 😊

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James Raymond . 2025-01-10

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Served by Jo who was incredibly helpful, cheerful and couldn’t do enough for us

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Sally Smith . 2025-01-10

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Had a amazing server called Jo who went above and beyond for our needs

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David Ewing . 2025-01-09

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Jo is a legend, queen of service at toby carvery will be back!!

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Grace Lily . 2025-01-08

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Food was excellent, the service outstanding and the portions generous. There are options for vegan/vegetarians as well. In addition it is a nice pub in a lovely location.

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Mihaela . 2025-01-08

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Jo was amazing and very friendly whilst we had our visit here. Super busy and still made it a great experience. Definitely will return again !

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Amelia Norton . 2025-01-08

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Had Kieran as our waiter, fast service great food, always happy to come to this Toby even though it's not our local we always come out of our way to pay a visit! be back soon!

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Sophie Hornsey . 2025-01-07

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Hayley served us and was wonderful!! Thanks a lot

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pavitt___ pavitt . 2025-01-07

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Hayley was amazing great service will be coming back soon

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Kyron Willis-parkes . 2025-01-07

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Meal was very nice drinks service was slow though but would still go again

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Cheryl willing . 2025-01-06

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As usual fantastic carvery, roasties were 10/10 and great service by our waiter Kieran

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Tilly Styles . 2025-01-05

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Our waitress Jo was lovely. She was very friendly and helpful.

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laura Elliott . 2025-01-05

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Kieran was a waiter, really good couldn’t ask for a better server, guy deserves a pay rise !!!

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LAVERY SP2022 . 2025-01-05

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Always a decent plateful of food and meat is always very good. Veg can be a bit tired, as I guess it's been out for a fair amount of time and not always tasting fresh. Service excellent. Jo was great with us and very patient as we tried to grapple with the app and the discount vouchers we had! Many thanks to her, especially as she was obviously busy at peak time!

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Steve Mann . 2025-01-04

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Very busy place, breakfast is buffet style help yourself.

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Maz Brooks . 2025-01-03

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Food is decent as ever but the veg is getting poor. Been made so far in advance, it looks dry and tired even at lunchtime. Could be a lot fresher sadly.

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John Munday . 2025-01-02

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No service. Was just left. Ordered some bits whilst waiting for group to arrive. Waited another 45 minutes so could order carvery. No one came back. Had to just go help ourselves in the end. Went to bar and they told us to wait for servers who were busy having a conversation in the corner. Food Ordered still hadn't arrived after over an hour. Had to chase. Finally managed to order what we had already eaten after we finished our food. Ordered dessert. Dessert came out wrong. Sent back and they half wiped the plate and gave it back to us. When questioned apparently that's policy. Couldn't Eat it as was Ordered without cream for a reason and they left half of it on the plate. Still charged for dessert. Even though was wrong and refused to redo it. Complained to staff on site and was just brushed off. Refused to remove dessert and told would have to make complaint. Made complaints on 15th December and still no reply. No one has contacted to discuss. Emailed again on 27th December. No reply just a gift voucher sent for the same restaurant I'm not even local to.

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Emma French . 2025-01-02

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Louis was very helpful and pleasant couldn't do enough for us well done

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Ann Padmore . 2025-01-01

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Great food, great atmosphere! Jo was an amazing server, great way to start the year!

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Ryan Lee . 2025-01-01

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Had a lovely meal on NYD, and amazing service from Jo.

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Oscar Whitwell . 2025-01-01

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Had a lovely Cavery menu, first time but definitely not the last. Yummy and tasty food. Jo was welcoming and offered a great service.

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Eyitoyosi Onadipe . 2025-01-01

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Jo who served us at our table was amazing full of energy, chatty, great with the kids and created a warm atmosphere for us, the food was great today do very happy experience on New Year’s Day!

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Kathy Maynard . 2025-01-01

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Jo our waitress was incredible. Interacted with our children. Was friendly and helpful. A superstar

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Jessica Johnson . 2025-01-01

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Today we had Jo as our server and I can honestly say the service was spectacular. Very friendly and welcoming. Definitely would come again

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Ian Heseltine . 2024-12-31

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I’ve not been here for years. To come back to have the same warm experience with the value for money the Toby offers. Lovely! Fair play to the staff that keep the masses tummies full! Thank you 🙏🏼

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Wesley Plumb . 2024-12-31

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The Carvery menu was delicious and delightful, and the service was great. The staff was very kind and helpful especially Jo.

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subomi onadipe . 2024-12-31

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Food was good! Service was fantastic! We hadn’t booked and we got a table for 7 on a Sunday! Atmosphere was quite chilly in the room we were in, also needed some music on as rather quiet. But on the whole very good!

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molly Cocksedge . 2024-12-29

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Jo was very lovely- very attentive and welcoming and made us feel very special. Thank you to her and everyone.

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Angela Train . 2024-12-29

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First time visit for years. Food was overcooked and in some cases tasteless. The brussels sprouts were foul.

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Lynn Whitmore . 2024-12-27

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Price for festive menu too expensive for the choice for each course. Not much on starters we liked or pudding choices.

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Julie Kelly . 2024-12-26

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Really Nice place Had lovely time in this location for breakfast with friends all the staff were very helpful and pleasant would recommend to anyone thank you to all the staff

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John Maciver . 2024-12-24

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Enjoyed breakfast & a carvery over recent months. Breakfast was much quieter compared to evening carvery, food delicious & staff friendly.

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Donna Bouttell . 2024-12-24

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Nice place, lovely food great service

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Alison Austin . 2024-12-23

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Great for a huge plate of roast dinner. If you use the Yorkshire puds wisely you can really stack the plate.

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Phil G . 2024-12-23

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Quick to seat and serve us despite being a busy time, all staff were friendly and food good quality

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Anna Pena . 2024-12-23

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Great place with great food, we was served by the lovely Jo and she was amazing and so lovely! definitely recommend and amazing price for quality food

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Kacey Kia . 2024-12-23

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another fantastic roast with family and friends

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Lee sayer . 2024-12-23

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Really amazing server Jo.! Couldn’t be working harder and have been nicer. Asset to the company

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Bryony Moore . 2024-12-22

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Fantastic food, great value and excellent service from Amy 😁

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nikki kennard . 2024-12-22

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Jo was an absolute amazing server, very funny and polite. food was great as well

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Geri Nott . 2024-12-22

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Our server, Jo, was super helpful and provided excellent service. The Yorkshire wraps were amazing and the gammon was outstanding. Looking forward to coming back soon!

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Emma Cozens . 2024-12-21

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