Based on 192 opinions finded in 2 websites
Based on 192 opinions finded in 2 websites
Nº 46 in 213 in Ards
Opinions
Good variety. Listed opening hours need amended as on a few occasions I have dandered down for a fish supper only to find the place closed although Google has it listed as open until 8pm
Darren Cardy (5ticksAndStones) . 2024-07-03
MORE AT Google
Got from Tim’s tonight and was a total waste and it is currently in the bin I have taken pictures to send to the owner tomorrow when they reopen The fish was hard and dry under the batter The batter was swimming in oil Waste of money
Lee Gillespie . 2024-03-12
MORE AT Google
I order the same thing, same day, same time and yet it’s always late by 10-25 mins why? Not happy.
Aaron . 2024-01-30
MORE AT Just Eat
Wasn't really impressed with food. Didn't like table layout. However my choice not to return . Staff friendly enough.
Dorothy Brown . 2024-01-12
MORE AT Google
One of the best Chippers in North Down. Always consistent with quality, and great staff. Service was provided professionally and without delay. Great place worthy of 5 star rating
simon creaney . 2024-01-05
MORE AT Google
Good quality food as usual, delivered on time excellent value for money
Allison . 2023-12-22
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Amazing food, chicken Strips gorgeous, steakette absolutely beautiful and cooked amazingly. Pastie was a bit spicy but tasty.
Andy McAlees . 2023-10-29
MORE AT Google
Placed an order for collection. On arrival the staff where very pleasant. But the staff member who was making my order up was cleaning a cabinet and then finished my order touching food with her bare hands which she hadn't washed after cleaning🤦🤦. Hygiene in my eyes are paramount especially where food is concerned. Couldn't eat what I had ordered because of what I witnessed😔. Makes me wonder 🧐what else they do which is totally a big NO NO. TOTALLY DISAPPOINTED ☹️
Donna Whitla-cairns . 2023-10-28
MORE AT Google
Top notch as usual. Never had a bad feed out of there. Portions are good
Dave . 2023-09-22
MORE AT Google
Food is excellent, have never got a bad meal. Best chippy in Newtownards.
Mary Roberts . 2023-08-19
MORE AT Google
Pre ordered at 3.30pm, seems many must do the same hmmm! I contacted the shop to be told my order would be out with 2nd delivery! Order was 47mins late its not first time, its been number of times I let it pass before, I only ordered from here as other half likes the pasties, my order - hardly any cod mostly over cooked batter, sausages greasy, chips where like they had been dried out & dipped bck in oil, temper chicken very small in size not worth money & batter was burnt, pasties over cooked & cold, actually whole order cold, I understand businesses get busy but standards of food shouldn't drop & shouldn't take pre orders as obviously they can't honour that facility, other half just may get use to different chippy as sadly I won't use here again.
Lisa . 2023-07-15
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Lovely staff, affordable prices and without a doubt; the BEST pasties in Newtownards
Benji . 2023-07-08
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Food was lovely just a bit too greasy but fish tasted great I phoned for delivery at 5.50 and was told it would be 30/45 mins I phoned at 6.55 and was told it was next to be delivered it arrived at 7.30 totally unacceptable wait times sorry
Alison Rainey . 2023-07-05
MORE AT Google
Lovely small wee place. But the stuff we got was fabulous and the nicest food . Would recommend to anyone .Staff were lovely as well.
Catherine Jeffers . 2023-07-02
MORE AT Google
Ordered from here simply because they do battered Mars bars but unfortunately the Tim's special portions are shockingly small for a supper, the fish bites are also extremely small pieces with excess batter adding to the size. Unfortunately had to go to another chippy to get more food as Tim's wasn't enough
Andy . 2023-04-01
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Was lovely. Nice to have fresh battered fish rather than pre prepped stuff. Chips were lovely. Scraps once asked for where accommodated for and they were great. Much appreciated from a geordie. Thanks heaps. Lovely chips,thick flakey cod and good batter not soggy and scraps. Proper mint man lol. Thank you very much . Excellent phone manner also . I will certainly re order thanks heaps 😊
Tony Sinton . 2023-03-28
MORE AT Google
Chips and pastie were good! Onion rings far to much batter on them.
Darren . 2023-03-19
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Always go to Tim's but very disappointed for the second time in a row. Got Taco Chip which is usually so tasty and filling. Tonight the Mince was tasteless with just a small blob of taco sauce. Smaller portion. Chips were just ok.
Karen Berriman . 2023-03-04
MORE AT Google
I am sorry to say this is the first and last time I will be ordering from Tim’s. I ordered curry sauce and it was squashed into the bag and leaked over everything. The meals were cold and the chips looked like they had been heated and reheated. You really need to improve on this.
Sharon . 2023-02-12
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I've always went to Tim's when I am driving through Newtownards, the food is fantastic and the staff are very friendly and helpful, a great example of a family run business.
Tony T . 2023-01-15
MORE AT Google
Very soggy and greasy made us very I’ll
John . 2023-01-03
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Great chippy lovely food good size portions and still warm on delivery x
Daphne . 2022-12-30
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I understand its a busy time of Yr, however when I eventually received part of my order, I noted food was missing, witch meant one of my daughters had to wait another 45mins before she could eat ( arrived cooled) while her other sisters had there food obviously they all offered share of theres, staff should of read order correctly.
Lisa . 2022-12-28
MORE AT Just Eat
Awful! Food took 3 hours from ordering to turn up... phone engaged when I tried to ring to query. Food finally turned up cold.
Gemma . 2022-12-27
MORE AT Just Eat
Food almost an hour late and seems to have been out for delivery for 30 minutes. Luke warm chips and sausages had to be reheated inbthe micro wave
Warren . 2022-12-27
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Food took 90 minutes to arrive and was both cold and the chicken strips especially were over cooked and barely edible
Martin . 2022-11-18
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Chicken burgers where burnt, had to remove batter, however chicken was tough due to over cooked sadly
Lisa . 2022-11-03
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Dreadful meal - the so called fish was full of batter and had to search for the fish. The chips were all end pieces!!! Pastie ok - am a pensioner and paying over £13 for this rubbish is dreadful - and did not answer the phone when I rang to complain - dreadful !!
Sharon . 2022-10-22
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Great food and quality service 👌
Terry Johnston . 2022-10-12
MORE AT Google
Nicest chippy I’ve had in ards in a long time
Christine . 2022-10-11
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Far and away THE best chips in town. Delicious and consistent every order.
Mike . 2022-09-29
MORE AT Just Eat
Lovely fish supper with a free pasties to boot can't be bad :)
billy . 2022-09-24
MORE AT Just Eat
Went in for a trial managed to stay an hour and had to go..the only place I've known to make u put your phone in a bucket with the rest pans arent wiped down that often and when trying to bag food was told no only him and his wife do it like fair enough if yous have your roles set but ask for a cleaner if that's really what your looking were friendly at the start but too much whispering going on between him and the wife..food looks good and nice enough to customers so couldn't say anything really bad about them just wouldnt reccomend if you've worked in other chippys
Ria Mcclenaghan . 2022-09-13
MORE AT Google
Rang restaurant as order was late, very rude staff, will not use again.
victoria . 2022-08-06
MORE AT Just Eat
Pastie supper, sausage supper ,fish and chips,burgers,sit in area.friendly owner and staff. Stocking Maine bottled lemonade good county Antrim stuff . The complete carryout. Cocoa coala memoribalia amazing. Carpark a few steps from the door.
Robert Simpson . 2022-07-15
MORE AT Google
Wouldn't get a pastie from anywhere else curry is tasty and customer service is outstanding
Lorraine Wilson . 2022-07-12
MORE AT Google
Baked potatoes are delicious xx
Lynette . 2022-06-12
MORE AT Just Eat
Great fish and chips free pasties are great
Andrew Young . 2022-05-21
MORE AT Google
Excellent food and value for money
Darren . 2022-03-17
MORE AT Just Eat
Best chippy in ards and Bangor by a mile, owners r brilliant and very friendly
Ross Mehaffey . 2022-03-03
MORE AT Google
Chicken burger was terrible- barely any chicken, all batter. Chips were hard and food wasn’t very warm.
Jennifer . 2022-02-18
MORE AT Just Eat
First time trying and will definitely be back. Chicken burger was delicious and the chicken nuggets were huge.
Gillian . 2022-02-04
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I ordered my food just before 6pm and it arrived at 8:50pm. I tried calling Tims however it seemed they could not take calls. I contacted Just Eat the response from Tims was “ sorry for the delay we are busier than expected”. Nearly a three wait for some mediocre food that arrived lukewarm. I asked for a partial refund and the answer was “no”. Definitely don’t recommend 🙁
Louise . 2021-12-28
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Ordered at 5:40, estimated delivery time 6:30 to 6:50. At 7:15, ETA changed to 8. Food arrived 8:40, was ok but could have been warmer. “Jumbo” hot dogs closer to small hot dog size. Wouldn’t have minded if restaurant had been honest with us about estimated times.
Michael . 2021-12-28
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Tried to ring and phone was engaged constantly, also when the food arrived it had been clearly sitting and was cold
Louise . 2021-12-28
MORE AT Just Eat
Had to ring at 6.25 to find out why delivery had not arrived. Told it was just leaving.Would have been nice to have been told it was running late.
Elizabeth . 2021-11-16
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Lovely food and piping hot the chips where beautiful.
mark . 2021-11-13
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Nice staff food very nice an clean
alistair roberts . 2021-11-10
MORE AT Google
Friendly service and great personal with great tasting food and value for your money
william william . 2021-11-03
MORE AT Google
Tried the rest but this is the best. Great menu and offers on suppers ( free pastie), food always cooked to order, friendly staff.
Jonathan Brown . 2021-10-23
MORE AT Google
Great Food as always and great delivery
Margo . 2021-10-16
MORE AT Just Eat
Great food and friendly service, atmosphere and chat very welcoming 🙏
Terry Johnston . 2021-10-13
MORE AT Google
Fish came completely in pieces all over the chips. No salt or vinegar on the food at all without even an option to write a message to say added salt or vinegar please, I normally wouldn’t leave a negative review but this has really let me down
Mitchell . 2021-08-28
MORE AT Just Eat
Lovely staff very polite and helpful. Good portions and price for a brunch
Pierce S . 2021-08-25
MORE AT Google
Slightly disappointed 😥 didn't enjoy the 🐠 and 🍟 this time round, sorry 🙏
Samuel Foster . 2021-08-15
MORE AT Google
Love the breaded fish sit in is nice
ken dunn . 2021-08-15
MORE AT Google
Food ready and warm - thanked by staff for the order Food all tasted great and reasonably priced
Paul . 2021-07-31
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Enjoyed very much.large portions and delivered hot.
Elizabeth . 2021-07-15
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Had to wait 15 minutes for collection but worth it
Sandra . 2021-07-14
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Good deals , clean,museum to coca cola traditional eatery Friendly staff
Robert Simpson . 2021-07-12
MORE AT Google
First time ordering from here food was lovely and I will be ordering from here again :)
Andrea . 2021-06-18
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A popular place, can get very busy and with good reason. Never had a bad meal from this place, prices are pretty reasonable, around average chippy prices. Great staff too. Definitely recommend it
Nate Gillum . 2021-06-15
MORE AT Google
Beautiful chips and pastie!!! Nicest chips in a long time .Always great food!!!
Val Plunkett . 2021-06-11
MORE AT Google
On time, excellent quality and size portions!
jonathan . 2021-06-04
MORE AT Just Eat
Quick service from friendly staff. All Covid precautions observed with sanitizing, masks and distancing in the shop. Food was A1 😋
Gaggy Mott . 2021-05-17
MORE AT Google
Food was delicious big portions. Well done
Maria . 2021-05-15
MORE AT Just Eat
Chips were delicious. Burger was pretty tasty, especially the bacon.
Mike . 2021-05-12
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Outstanding fish and chips, cooked while you wait and they are well worth waiting for. 11.99 for two full fish suppers is amazing value. Soooo tasty.
Gavin Twamley . 2021-04-30
MORE AT Google
Food as usual great but delivery was late
Margo . 2021-04-15
MORE AT Just Eat
Best fish and chips in town and great
Ron Redpath . 2021-04-14
MORE AT Google
Chicken a little overcooked but still nice Onion rings lovely
Ann . 2021-02-26
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Lovely freshly cooked fish&chips. Very friendly staff. Good covid hygiene in place
alice foy . 2021-02-25
MORE AT Google
Absolutely delicious!! One of my favourite restaurants/takeaway. Thank you, Ladonna and Tim!!
Andrea Stewart . 2021-02-18
MORE AT Google
Great Food delivered Hot. Never disappoints on quality.
Margo . 2021-02-18
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Food is usually really good tonights food was good but felt like we got the scraps of the chips some people might like that but i like the thick chips 😁
Claire . 2021-02-10
MORE AT Just Eat
Usually the delivery is early or on time but they kept me updated also wasnt too late food was lovely
Claire . 2021-02-04
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Fantastic fish and chips, friendly service, great prices - what more could you want for a sensibly spaced picnic. Eat in your own car, before enjoying safe social interaction.😀
Liz Black . 2021-01-31
MORE AT Google
Food was just a plate of burnt batter. Chips very overcooked also
Linda . 2021-01-09
MORE AT Just Eat
Tim's battered food is always nice and crispy with plenty of flavour.
Colin . 2020-12-20
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This chippy is possibly the best chippy around the north down and ards area. Quality food at great prices. Staff are very friendly. Definitely worth a visit
Allison Dean . 2020-12-16
MORE AT Google
Every week haddock supper is amazing, so consistent!!
Jonathan Rutherford . 2020-11-07
MORE AT Google
Very nice , food was ready on time , the premises were very clean and staff pleasant- will definitely use again !
Patricia . 2020-09-23
MORE AT Just Eat
couldnt have faulted a single thing about the order would be ordering from tims much more often
David . 2020-09-02
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I was a bit hesitant about ordering because of the reviews about delivery time, but the food was delivered quickly and tasted really nice so no complaints whatsoever.
Matt . 2020-08-06
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The best in town....beautiful as always
Stephen . 2020-07-29
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Food took two hours to arrive, got told the order had left the shop but didn’t arrive for a further 35 minutes. Driver said it it was because she had to deliver 5 other orders before mine. Customer service is shocking and got called deaf and got told to get “off you’re high horse” because I raised a issue. Got yelled at down the phone because I asked for a refund. Shocking service.
chloe . 2020-07-16
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Brilliant. Food was hot and delicious.
Norma . 2020-07-14
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Collected at time requested. Food was freezing , my fish was dry and goujons where overcooked. Disappointed as normally so good!
Darren . 2020-07-04
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Big creepy Tim very cheeky to young girls who work there - felt like grabbing him by the scruff - disgusting
Byt pranks . 2020-06-22
MORE AT Google
Excellent service and choice, very nice too.
Hugh Mills . 2020-06-18
MORE AT Google
Tasty food, nice and hot, prompt delivery
Margaret . 2020-06-17
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My order hasn’t came an the telephone going to answering machine ? My number is +447842589075
Sian . 2020-06-09
MORE AT Just Eat
I dont like to leave bad feedback for Tims, as when you walk in off the street the service is excellent and the food is brilliant! However, orders placed through Just Eat simply just dont cut the mustard. My order was scheduled for 19.35 this evening, and by 20.00 it had still not arrived. I contacted Tims via the Just Eat appp (as they were unable to take phonecalls at the time) and was advised that the order was running late, as they were unusually busy, and that my order would be delivered around 20.40.... more than an hour later than was originally expected. My order arrived at 21.05, exactly 90 minutes later than I was advised in the first instance. The food was hot when it arrived, though did taste as though it had sat for a while... my onion rings tasted like they'd been through the fryer more than once. Just Eat have credited me £3 for the inconvenience of lateness, which made it taste a little better, however all in all, the food was not to the standard that you would usually get from Tims... Just Eat clearly are overwelming you with orders, and that pressure is evident in the quality of your food. Though you will still be my first choice of chip shops if walking in from the street, I probably wont order from you, via Just Eat, again.
Colin . 2020-05-29
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Ordered for collection. Food was ready quickly and was delicious. Thanks!
EMMA . 2020-05-17
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Food was lovely and on time pity am the girl on the phone just didnt have a clue sorry
Izzy . 2020-05-14
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Love tim's chippy. Great value food always hot and plenty for family. Glad open again as by Far best chippy in Ards.
stephen . 2020-05-13
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Order arrived with missing items. Tried to call the restaurant to find they arent excepting any calls. Am I supposed to simply accept I have paid for food that didnt turn up?? Will not be using just eat again will only deal directly. Waste of time and money!!
Adam . 2020-05-12
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Best taco chip in newtownards... food was amazing guys
Claire . 2020-05-09
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Didbt take any phone calls. Very disappointing
Khrystina . 2020-05-06
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Arrived a hour and a half late and order was wrong and chip shop were not answering there phone very sad ☹️
Andrea . 2020-05-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Please ignore the bad reviews posted here. I can speak personally for the latest one left last week there, which is completely inaccurate. We come in every week and even though we tend to sit in the same seats, we wait to be shown to a table by the staff. People tend to forget it is still a restaurant and showing yourselves to a table isn’t the way to do things. Little less entitlement and a little more patience instead. Alchemy is an absolutely fantastic spot. As I’ve mentioned, we come every Sunday and the staff and the food are the reason for this. I would encourage everyone who is passing though Greyabbey to pay a visit here BUT would call ahead first because it is very popular and can be busy at certain times. Keep doing what you’re doing Alchemy, we will be your customers for life and continue to praise you at every opportunity :)
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