Tim Hortons Stockport in Stockport

Absolutely shocking what I received. How you can serve and charge for this is beyond me

Food was cold, drink was flat, hot chocolate has spilt over everything

Service took way too long, we were waiting 30 minutes for a breakfast sandwich and coffee (on a Sunday morning around 11:15). Good food and excellent value but just not good enough service.

Far too over priced, order was missing a drink and the other had it's seal broken, not sure if it could be trusted.

20 minute wait for 2 hot drinks. One was made and left on the side for 10 minutes whilst it took an age for the other to be made. Other people had food orders sat waiting for drinks as well. Disorganised and poor service. Dirty tables, no staff cleaning or clearing them. Toilets were a mess.

Can't fault the breakfast offer

food was cold and really not the best quality plus they also missed 3 portions of fries off the order. as this was my daughters choice of treat for her birthday we were very disappointed. will not be ordering again

At this drive thru you have to park, and you have to get out of the car to pay to park. Service is slow but friendly enough.

If you like waiting 20mins for a coffee when there's only 5 customers in, if you enjoy sitting at a table that's full of crumbs and bits, if your happy to be stood on food debris.... This is the place for you

Great staff great food great service

Cheap over rated Canadian franchise. Poor quality food, coffee was awful. Over priced and rude staff.

Loved it, will order again, better than McDonalds

Absolutely shocking portions for what you pay for, and considering we love 4 minutes away it was stone cold. Save your money

Great service food is lovely and coffee is the best iv had

I am a regular customer, Always found upto mark.

Didn't like this one bit..! Overpriced & undercooked.. + messy. Service via a not user freindly screen, that didn't work! Restraunt felt cold and uninviting. Felt ill with upset stomach within an hour of leaving. Certainly won't be visiting again.🤢.

Great service all lovely food came very hot and quickly Lovely staff

Friendly staff, would recommend

I recently visited the Tim Hortons branch at Retail Park, Great Portwood St, Stockport, and unfortunately, my experience was disappointing. The service was EXTREMELY EXTREMELY slow. we ordered two breakfast meals and had to wait far longer than expected. Having been to the Manchester City Centre branch, I can confidently say that the service there is much faster. It appears the staff here are not adequately trained, which is affecting the overall experience. While it's great to see a diverse team working, it's important that all staff are properly trained to maintain high service standards. The cleanliness of the lounge and toilets was also an issue. No one seemed to be assigned to check and clean the dining area, unlike other places like McDonald's where someone is responsible for keeping the customer area tidy. During my visit, all the staff were inside the kitchen or behind the till. Couldn't find anyone in the dining area who could clean the table tops! This is not the first time I’ve encountered this problem at this location, and it’s concerning that it remains unresolved. People believe that, if the front of the house and the toilets are not kept clean, it raises concerns about the hygiene in the kitchen and food preparation areas as well! I hope management will take note and address these issues, as they reflect poorly on the overall quality of the branch.

Good arrived cold. The delivery driver kept me at the door for 5min asking for a pin and my last digits of phone number which was unnecessary as the food had been paid for

The staff are all very rude. Ordered the wrong food and drinks and they REFUSED to give me a refund or swap my food then started to talk and laugh about me in a foreign language. Not happy

Really great service and friendly staff

Absolute waste of money only thing that was nice was the hot chocolate. The wrap was pretty much empty. Will never order from here again! Shocking!

Just before 10pm and fries were cold and stale and chicken stack not much better.

Food was decent, but arrived cold

The food is awful. Was served cold by slow staff and is massively overpriced for what it is. The tables were dirty even though it wasn't very busy at all. The worst thing was the toilets...an absolute disgrace!! Quite clearly staff don't check or clean them as often as they should be. Someone left a floater which had obviously been sat in the water for a long time because the water was really brown, like when you leave a PG Pyramid in your mug for ages undisturbed and it looked like a baby crocodile. There was vomit around another toilet ( probably caused by the rancid food ) there was no soap in the dispensers and the cubicles were overall dirty. I had to go to the counter and ask one of the staff to sort it out. If this is how the sanitary facilities are kept, I dread to think about food storage and overall kitchen cleanliness. My advice is, if you don't want to loose half your bodyweight by having the screaming Bob bits..DO NOT eat here!!!

Drive thru....nice staff every time, good breakfast and coffee

Food was OK, felt quite pricey for what it is. Not a great environment to be honest, been twice now and doesn't feel particularly clean.

We arrived at the out of town retail park. It is my fault as I never checked that there were parking charges. They say there are signs, however, they are not shouting “pay parking charges” at you Cost me £60 if I paid within 14 days The Tim Hortons is no where near up to the Canadian standard. The restaurant was clean, but had tables that needed clearing. The staff were disinterested and functional. It is much more expensive than in Canada (even before the parking fine) and they don’t even do, four cheese bagels

Mocha and cappucino was fantastic with great prices for the size you get

Absolutely disgusting toilets!! When I visited Tim Hortons when it first opened, I was not impressed. The place was untidy, even though it wasn't busy and the food wasn't great. Once I had been to the toilets I decided I would never go there again. They were that bad that I took photos and emailed the company. Yesterday at the Peel centre my daughter needed the toilet and we were opposite Tim Hortons, unfortunately when a 5 year old needs to go, they need to go. So off we went. It would seem since I was last there, that nothing has changed at all! I don't know how they get any customers at all when it is so unclean! The toilets themselves look like they haven't been cleaned since I first went in, in 2022!!

Great meal, great service, friendly staff and good menu

Great service. Would highly recommend

Fabulous service great friendly staff. Always come here all the time. Definitely the best place for snacks and drinks

just called in for a coffee with my sister. The coffee was lovely, a nice place

Food is decent quality. Only thing was it arrived a little cold and didn’t heat very well. But it was delayed so may have been sat there a little. Do like the Stockport branch better than Man Uni one as at least they always get the order right!

shocking food tasteless and very poor for the money

nice place, quiet, got free donut

Good and professional customer service

Quite possibly the most disgusting food I have ever had. The pancakes didn't have syrup -- they were just sweetened. The bacon was grey. The fact that there are so many in the Manchester area is bizarre given that there are much better places to get breakfast.

Really good service. Nice food and drink

Very good service, excellent customer service, friendly staff.

The best vegetarian breakfast around! Service is always super fast and staff are always friendly. My go to for breakfast, the coffee is great too 🤝

Nice staff clean restaurant very pacent place for familie and very big everything is nice and perfect

Fast service as always, super fresh donuts and food! French vanilla will change your life

Really amazing service!! We had breakfast and it was really nice! The timbits are classics too!! Drinks were amazing. All reasonably priced!!

Our favourite place for breakfast. Drinks and food are delicious and a great price on the breakfast deal. A nice atmosphere with plenty of tables and space.

First time here, staff were lovely but food was cold and not great. Wouldn't go again. Macdonalds and Burger King are much nicer.

Always good service and not too long to wait.

Good food and drinks. But disgusting toilets with piss everywhere. The seating area also filled with old food and litter.

Only had a coffee, but nice inside

For a fast food place, we were surprised at how nice the food was. There's a good selection of desserts too. There didn't seem to be anyone out cleaning tables though and an item was missed from our order but quickly rectified.

Didn't enjoy the food at all and it didn't agree with me.

Wrap had no salad in it just 2 small chicken fillets and the tiniest bit of Sauce. Paid extra for nacho lattice however just provided normal ones. Also asked for dip which was not included. Been here a couple of times and it hasn’t been great, keep thinking it will improve and give them another chance but don’t think I’ll be giving them another chance anymore, too many issues.

Very lovely. Stopped in for coffee and donuts and was not disappointed

Great chicken burger and frappé. Great quiet place to have a conversation. My only concern is my clothes smell of food afterwards hence the 4 stars.

Absolutely claps Maccies' cheeks x

Stopped here with the family en route to see some friends near Stockport. Amongst other things our family ordered, I went for the Caramel Macchiato in the hope it would match or better that of Starbucks. Unfortunately, it didn’t quite hit the mark - average at best in comparison. The service was a bit slow as well and to be honest, it wasn’t easy at all to find the Drive-Thru - the whole car parking system for the retail park was confusing. Overall, fairly disappointing!

Food not good very disappointed will not go again .very expensive for a cold burger and chips

Fantastic service. Our Thursday morning treat

Love this place so much I come every Thursday! Forever serve the best breakfasts!

Brilliant food and great customer service

Can’t say one bad thing about the drinks, food or environment inside, it’s comfy, cozy, and very cool on a hot day! I can read my book with the quiet ambience, as it’s not too loud in the mornings, and, there is lounges to relax and plugs for all types of electronic devices… if work eats into your breakfast, lunch or Dinner… ❤️

Quiet but great value and just as good as McD's!

My chicken burger was raw inside.

Pretty disgusting, tasteless burger, weak coffee and stale doughnut. Expensive too.

Missing a box of 6 donuts from order!

Overall food was nice, however unfortunately I have been sent orange juice that expired last week.

Order wrong and cold how disappointing

Don’t bother getting any actual food, burger drier than Sahara dessert, soggy undercooked chips n I don’t even think you can call that a chicken tender 🤣 strawberry lemonade 10/10 tho. Don’t stray from the donuts and drinks, I had faith I recommend you don’t!

I ordered cheese sandwich, fries and mocha today. Fries was soggy and burnt. Sandwich was cold and hard. Service is okay. Toilets were in pathetic condition. Very poor hygiene. I waited in the counter for 5 mins to inform the staff about the condition of the toilet but there was no staff in the main counter.

Worst restaurant ever.. staff not available .. food was like hell never recommend this.

Freezing, pretty tasteless and dry. Just go maccies

Very dull, not the liviest of places. Food is very greasy and doesnt taste that great but OK if in a rush

Nice food, coffee and donuts Ordering kiosks regularly have no receipt paper in the printer though

It was fairly empty, food good, no complaints

Poor quality food not worth the price and arrived an hour after ordered and was really cold. Uneatable !!

Had to wait a long time to get a fruit drink

Service and food were okay but the toilets were disgusting with human waste on the floor in several cubicles. Hourly checks clearly not being carried out. Reported to the server who did not seem to act on the information.

It shouldn't be called fast food

Claimed for refund delivery on a bike not packed well split all over bag and doughnuts, less than 1/2 cup coffee , doughnuts uneatable soggy, delivery guy thought that was ok to hand it to me and place my order as delivered enjoy your food 🤯

Great experience, lovely food, great service

Great experience here food was amazing and staff were great too! Usama was very helpful!

Mr Love Preet Singh make sure you stock the French vanilla flavoured powder next time I visit your store, this is pathetic lying to a customer all the time and saying we are not stocking this flavour company is not making it that’s totally pathetic and then saying you don’t sell this in any of your stores. Whenever I visit your store you come up with same excuse or next time at least change the reason. I’ve addressed your to the head office already as you are letting this company down by providing pathetic customer services

This was my first and last time coming here. Very disappointed in the quality of the food, taste like its from Iceland and the drink tasted cheap. Plus paid for something on the menu that they didn't have in and got no apology. SHOCKING SERVICE

COULDNT BE WORSE! unhygienic enviroment Paid for something they didnt have in stock! But didnt remove from the menu. No appology given either, just attitude. The doughnuts were hard and stale The cold drinks ( frappe's) tasted like the milk was gone off, and was mixed with water. The burger was value and not very good quality attal, neither was the chips. All in all a very terrible experience. DO NOT RECCOMEND

Food was tasty, although the burger looks bland, it tasted decent! It is much slower than McDonalds, donuts are pretty decent

I don't think I will ever come to eat here.I bought a chicken wrap which was as dry as desert,I asked for Chipotle sauce..it was thin layer and like a water.The caramel iced latte with cream was standing probably in the fridge for a few hours.The cream was melting,ice couldn't be tasted(I was the only one in the queue)I was served quickly.This drink wasn't fresh.I left it without drinking it.Poor,very poor .Now I understand why this place is always empty.

Staff was rude and unhelpful. The toilets were disgusting too, seems like they haven’t been checked/cleaned all day.

Disappointed is something I seldom ever say when it comes to eating from here. I ordered two burgers (one a meal) which looked very sad and didn’t taste much better. The dips that were ordered and paid extra for were not included, and the Maple Popcorn Latte wasn’t a Maple Popcorn Latte. I made the mistake of leaving a Just Eat review prior to checking the burgers because I’ve never had an issue with them, so here I am to leave a true to experience review. We’ve been left disappointed and wish we’d spent that £20+ elsewhere.

I usually rate 5*, however on this occasion they forgot to add the dips, one of which I paid extra for. Which was clearly on the receipt attached to the order.

Driver arrived quickly at the restaurant but 2 x drinks and 6 x doughnuts took the next 30 mins to “prepare”. The selection of 6 x doughnuts consisted of only 3 types of doughnuts - very disappointing!

food was freezing cold, waffle fries were inedible. the best thing on the menu is the drinks, wouldn't eat from here again

Guy tried to force us into giving a positive review before even getting our order. Awful behaviour.

Great location, relaxing atmosphere and fantastic coffee. I can't comment on the food offerings as I just went for a large Americano.

Loads of staff, all working as slow as possible. Good job it wasn't busy.

I ordered the chicken sandwich, sure glad I did because that was the most flavour I have experienced from a chicken sandwich in my lifetime I will order this item again. I've also never experienced an iced caramel frape before however my taste buds were tantilsed.

ordered 3 coffees 2 came, no phone number to contact them. absolutely stupid

absolutely awful my partners 30th birthday ruined by 2 lots of food missing

This is my second trip here and I cannot fault the service or the staff! Haven't been too sure of the menu, but help has always been offered. Plus, it is halal!