Tim Hortons in Gravesham

Daman being so humble and kind in taking order. And quick as well. Always love coming to tim hortons

Daman was amazing and friendly, great service

Forgot my sausage and egg muffin.

The staff are friendly and efficient, their food albeit a bit pricey for fast food is fresh and tasty. The environment is very clean. Would recommend their breakfast.

Good food and g Coffee very good.

This fast food chain is quite good. It is healthier than McDonald's. The best dish to try is the baked waffles with sweet chili dip because it is delicious and costs £1.49.

Great personal, fast and reliable

Coffee for a quid with breakfast sounded good, unfortunately the breakfast was overpriced and not that good,not was the coffee. Sorry.

Very friendly staff and fast at delivering food.

Phenomenal service every time!!!!!!!!

Sharan was very polite and service was amazing , definitely recommend coming here !

Tasty food, nice atmosphere great service! 🔥🔥

Excellent as usual Hot and tadty

Very nice food and drinks...love it

Great customer service Quick and On time the food is hot I would recommend Friendly customer service Daman 🙏

Amazing service from all the team at this restaurant

Clean , Good food and friendly staff

Regular here and experience is very good! Clean and very efficient,food is great and good value!

A good portion meal and very enjoyable! The choice of food is huge and variety much better than other fast food places. Preparation was quick and food was just as ordered with customisation. Very friendly staff, they said hi and bye and were happy to serve and chat. Nothing was too much hassle for them! Thank you!!!

Tim hortons is fantastic and good customer service

Food service is very good and fast definitely will come back 👌🏻

FOOD WAS SERVED BY Daman and Neha. Great service.

Hash browns are absolutely peak

Food was served quickly, friendly staff and lovely food!

Really great atmosphere, and good food spot. Really chilled

The French Vanilla Late is out of this world. Great atmosphere too.

Breakfast excellent value always enjoy the toasties. Service always friendly and restaurant always clean.

Sharans has done an amazing service very good thank you so much

Great experience - staff were all friendly especially Sharan and who served us with a smile.

Visited on a Thursday morning very chilled and service was very and quick just what I needed on a busy morning Shop was very clean def would go back

Great coffee donut shop, quick service and nice and clean

Nice ambience, clean and relaxing. We had breakfast and it was quick, staff was polite and helpful. Loved the coffee will go again soon..

Excellent service and wonderful staff and certainly coming back to try more.

Food is great and service was quick.

Great experience, clean, inviting and friendly staff.Always great food.

Absolutely amazing experience, the staff here are so friendly!! 100% recommend 😊

Mega was wonderful! Thank you very much!

Just been to buy a Timmies coffee. Had to wait for it to be made then he handed it to me and said "freshly made for you!" Luke warm coffee which is disguising. I didn't taste it so didn't realise just how bad it was! I will put it in the microwave when I get home but this store really needs to improve. I'm surprised it's still open! All other Tim Hortons are much better and provide hot coffee. The chicken wrap was made fresh so that's the 2nd star.

Fantastic service and great food, love it Great staff - Neha and Tarvindra❤️👌

Had a great experience at TH! The staff were super friendly and helpful. The food was delicious and fresh. The place was also very clean and well-kept. I highly recommend this spot!

Lovely atmosphere- we love sitting here especially for breakfasts! Amazing and friendly staff!

Missed our donuts of order pay more for tiny amount of cheese two nachos a some chilli sauce what a rip off the fresher lemonade was tepid not cold and a rustlers cheese burger taste better than your joke of a burger £27 wasted won't be coming back again

I went there with my friends such an amazing experience. Timbits are my favourite .

Nice nd good servive by the team

Excellent service & super clean restaurant!

Always good service all the time.

Breakfast was delicious. Service quick and nice.

Great food and fast service, the staff were really friendly ☺️

Fantastic service, great food, keep up the great worrk

Tim Hortons is a great place to spend time with others and enjoy a great meal. Great service too!

Amazing service, quick. Amazing food. Big fan!

amazing service food always fresh, and staff are always friendly, service is always quick, always enjoy coming here for a bite to eat

We had a lovely lunch today… friendly staff and excellent food!!! Will def come again!

Quick service, lovely staff and convenient drive through -

Excellent food, drinks and service

Service and food was just awesome

Food was Cold and over cooked tasted bad

Burgers were cold,tasteless and the meat was bland,fries were cold and disgusting and the drinks were the only good thing

The raspberry donut I ordered didn’t turn up. I don’t know if it’s because they recently ran out of stock or if it’s something else, but still, I paid money for it!

I love the coffee but I don’t know why we risk the food anymore. Mushy microwaved taste to hot food. Attempted to cover with so much sauce it exploded over the packaging and made it a sticky mess. Ended up in the dog.

I asked for both due to an allergy but they put egg on it. Unacceptable

My food is freezing cold. I expected my food to be warm and it’s very cold.

Juice was missing, but otherwise all good. Note written was seen and actioned. Food order all as requested.

Absolutely lovely, better than McDonald's many thanks

Nice place for good coffee and donuts, burgers and wraps.

Good service and friendly staff

Ordered an egg and bagin bangle and it came with next to nothing bacon

Amazing experience, tingling sensations on my taste buds, mouth watering goodness, can't wait for round two.

Took the kids out and needed some lunch so thought we’d give this a try. The food itself was very good, the menu had a lot of options. Staff very welcoming. The restaurant itself was quiet though.

Brilliant breakfast today much much better than the chain with a clown. Highly appreciated and recommended 👌.

cold food and come with the worry Source

Always a pleasant experience with very friendly and attentive staff:)

Delicious food and very nice customer service. The restaurant is very specious and clean. Great experience

Coffee is not fresh. No bagel all day.

Excellent breakfast meals and food always fresh and nicely presented. Lovely atmosphere with quick and efficient service. Will definitely go back again

Excellent breakfast meals. Lovely atmosphere with quick and efficient service

Awesome place to have a cofee and fun

My boyfriend absolutely loved the breakfast. Service is usually pretty quick.

Ni ambience, good food and coffee

Another update. Somehow, it's worse. I'll always give places the benefit of doubt. But I don't think I'll ever be back. And my advice is don't bother. This time we got doughnuts. A mix, for a group. We'll start with the positive. Timbits... You don't get to choose and some are amazing. Some are awful. The amazing ones are the ones I could just eat and eat. The rest were really bad that I spat one out. Then there is the doughnuts. Apparently they should be filled. A chocolate one somehow filled with too much (a positive to some) so that's fine. A Boston Cream with no cream though. Thrown away. Apple Fritter that barely tasted of anything. Limited choice, limited taste. If you want better food, go anywhere else. You want better doughnuts? Asda is across the road. The best way I can say this is, Krispy Kreme (many other places) make me want another dougbbut. Tim Hortons Gravesend put me off. Read my reviews, I like food. Takes a lot for me to vote negatively. Updated. See edit below! Only thing we didn't try is the coffee but we did have a hot meal, plus some doughnuts. The hot meals, well. I doubt we'll order them again. The kids chicken tenders were too peppery for our kids and they went to waste. The adult meals felt over priced for what they were. They weren't bad, it's just that we expected better for the price. However, the restaurant itself was nice and the service was great. Next time I'll have a coffee and doughnut and make up my mind for sure. Edit: I'm editing this to update a recent visit. This time the drive through. The drive through menu didn't seem very comprehensive. So unless they've stopped selling doughnuts, I had no idea what they had looking at the board. So lost sale really. The other is the coffee... The service was prompt and the coffee was hot. Good start. I paid for a caramel latte with extra caramel (wanted that sweet tooth fix as I had no idea about the aforementioned doughnuts), but yet neither myself nor my wife could taste caramel. At all. If I'd known I would've asked for sugar. But paying more to not taste what I wanted and expected always makes it extra bitter. I see no reason to ever go back really.

Food and coffee as nice and hot. Lovely brekfast!

Food was cold by the time I got it. didn't enjoy at all.

Every is amazing and they have amazing sense of details well done

A posh Mcdonald's, not that I like Mcdonald's either. Coffee was very strong. Doughnut was dry

I just went for the French Vanilla latte. It was superb.

In time got the delivery this time even spoke to the driver nice and friendly it does work 👍🏻

Asked for specific donuts and received a passive aggressive message on the box about how donuts are expensive rather than them just charging us more lol

Doughnuts were stale and hard as a rock. Everything else was nice

What I ordered was completely different of that on the drive thru podium, they were moody, and I was expected to pay extra for some of the egg shells that were left in the egg… nice one

Love the breakfast wrap from here.

You left out one coffee, not good at all!

Second time I have ordered from Tim Hortons, and they still cannot get my order right. Ordered 2x Bacon Rolls, and got egg muffins - Don't even like them.

Great coffee with lovely flavour. Excellent selection of treats to go with it as well. Very friendly staff. Facilities were in good condition. Well situated near shops, handy to pop in for a quick brew after doing the weekly shop or drive through.

We recently dined at Tim Hortons for lunch and had the pleasure of being attended to by Vinnie. Her exemplary customer service, characterized by humility and warmth, left a lasting impression on us. Vinnie is truly an asset to the team, and her exceptional service has ensured that we will be returning patrons. We extend our sincerest gratitude to Vinnie for her outstanding assistance

A few staffs are nice but the majority are not. I had a bad experience about two weeks ago when I redeemed a kids meal at the counter by showing the ticket after ordering at a kiosk. Actually, I did the same at there a few times before but this time the staff said I must pay at the counter for the redeem. After "debating" for a while, another staff came and annoyed by expressing that starting from next time I have to pay at counter for redeem. He also said that their website states clearly the order has to be done at counter in order to redeem the kids meal. However, I checked their website afterwards and found that he was cheating.

Not bad last time I want it to order coffee and guy didn’t understand when I took coffe didn’t give me sugar and when he give me sugar touch the stick before he touch the hair

Went with my 2 daughters the place was good, quick service and their food was good.

Great for a quick breakfast! Keep coming back.

Very good! A nice change from usual late night chain. Bit pricey, but I think the food is of better quality and coffee is very good. Customer service is very good also. No complaints.

Lovely staff, great atmosphere, always enjoy coming here for a quick lunch break as they also have good deals and value for money. The coffee is good too! Although sad they’ve stopped doing chai latte which used to be my favourite