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2.0

Based on 18 opinions finded in 1 websites

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Nº 271 in 287 in Nuneaton and Bedworth

Nº 2 of 2 Other international cuisines in Nuneaton and Bedworth

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor182.0

comment_iconOpinions

Great food. great staff. Quick and hot food. Very clean. Good location. Whilst waiting for food i asked for a water and got a free water so can’t go wrong

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Jaiden S . 2024-07-29

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We have been coming to Tim Hortons for many years and have always enjoyed the atmosphere and the staff are always friendly. The food is always fresh and we enjoy eating here.

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Nathan v . 2024-07-26

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Fantastic staff, great coffee . Clean , helpful . Meet up with friends here regularly for coffee ,always helpful. My friend is blind and has dietary problems it is no trouble to them to change things to meet her needs. Love it!

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Elles . 2024-06-18

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Absolutely ridiculous ! I ordered through just eat and I brought 3 wraps they was All missing the bacon and the sausage and eggs was ripped in half instead of whole one like it should be. The muffin I brought was also absolutely tiny couldn’t believe it. Have brought here before and they got it all right but this time has fully put me off!! Will never eat here again as I have been ripped off totally and got missing items from eat wrap and half the food I paid for in them! See photo for what I was ment to have vs what I received!

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Paris T . 2024-05-03

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Staff were friendly and there’s a nice atmosphere inside. Whole place looks and feels clean. Coffee is good but the food was okay not brilliant.

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Lydia P . 2024-04-22

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I’ve been to many Tim Hortons throughout Canada, so we imagine my excitement at finding one on my current route in the UK. So that’s where the excitement ended Canada’s favourite coffee. It would now appear as the look of Coca-Cola, weak, and tasteless. but never mind, the Tim bits will be good? apparently not, the assorted Tbits were just a collection of glazed doughnuts, nowhere near the variety seen before. In other news, the breakfast wrap was passable. To add insult to injury. The customer service was nothing like you get in Canada. The PDQ machine was thrust at me and the words “here” were all the counter attendant could muster up. Disappointing.

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AndrewL5768 . 2024-02-28

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Popped through the drive thru, I cannot fault the customer service from the lad that served us. So nice to see a happy, professional, who said have a good day at the end of our visit.

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757missc . 2024-02-23

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Went for coffee and timbells. Had selection and overall poor. Timbells were so dry. While I was waiting they were relabelling stock that had clearly been on display for some time. Timbells were so dry and hard that my grandson was spluttering. I tried a small bite from two myself and frankly it was awful. Half of the box went in the bin. Coffee was really nice and although staff were pleasant there is no warm reception. Place lacks atmosphere. I’ve tried twice now and been disappointed both times. Shame as I hoped it would be a good alternative to the other establishments.

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suzymac61 . 2024-02-13

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Please give your guests the option of how they want to pay you for your food. I know card transactions are safe, convenient and efficient but this strange policy (and having no funds on my card but money in my wallet) meant I had to leave your restaurant empty handed and hungry, because I had the audacity to ask if legal tender could be used to pay for my order.

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DonCheese . 2023-11-17

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Service was dire poor communication food barely warm and poor quality long wait even though the place was almost empty, no atmosphere never again expensive pap.

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smudgyboy . 2023-11-03

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Just been to the Canadian coffee shop Tim Horton’s which has opened at Bermuda Park. It might be the biggest and best Canadian High St coffee shop chain and have fab coffee but this is a franchise where customer service seems to be sadly lacking not like the warm welcome and hospitality you receive in their Canadian branches

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Q2791UZkimh . 2023-08-06

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Tasty food and excellent customer service with a smile. Excellent customer service. Ordered two chicken wrap and a burger meal, delicious!👌. With hot chocolate and a cold free dairy coconut drink.

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H M . 2023-07-31

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Service was extremely slow and our food was cold, the coffee was cold too! Wouldn’t recommend this place.

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Beckyd2697 . 2023-06-22

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Food was OK, service was absolutely terrible. I had ordered a chicken sandwich with no sauce, it came with sauce. I went up and asked politely to get a new one, to which the man serving opened my sandwich (which is just gross anyway) he said yes this is fine it comes with mayo and this sauce you just ordered no mayo. I was a bit disappointed but thought maybe I made a mistake, so was just gonna not eat the fingered sandwich. My partner decided to double check the order machine and no where did it mention an extra sauce, the man serving was very rude again saying this is fine but finally made it again. Just was not a nice experience won't be coming again

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bethia f . 2023-06-07

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Came here for breakfast on our way to Wales as a halfway point. We’d seen many around and thought we’d give it a go since none in our area and the nearest is Sheffield. The restaurant is immaculate and had at least two staff cleaning from what I could see, the toilets were immaculate and well stocked with toilet rolls, soap etc. We ordered as three separate people and all our orders came straight away and it was quite busy so we were really impressed. The food tasted amazing, my mum wasn’t too keen on the hash browns but I really liked mine. My cherry cooler was so flavourful, I love all things cherry so was a huge win for me. There’s something to suit everyone here and we’ll definitely be returning if we’re ever down that way 😁

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Hannah P . 2023-05-20

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Toilets are clean, eating areas clean, friendly staff, best coffee in my opinion but we don’t have any TH’s round our way so take advantage of them when travelling, lovely doughnuts too. The maple fudge doughnut is very indulgent to try. Also they do sugar free vanilla syrups for coffee for health conscious.

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leeleer77 . 2023-05-11

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I love a good burger and thought “why not” let’s give it go. As you walk in the restaurant itself is very clean and new, very pleasant. We ordered via the online screens (just like McDonald’s) and paid via card. Our food came, x2 burgers one with bacon both doubles, and some chicken strips. The crisscross fries were cold so we’re sent back. Both burgers were Luke warm, after one bite I thought, I know what this tastes like………. Cheap burgers that you find at the car boot at an over inflated rate of £3.50, but instead I’ve paid £7.99 for a Luke warm version and cold potatoes, the meat was undercooked pale and cheap. Im convinced the chicken strips are from Iceland, again only just warm. And tastes chemical. Not all of the 1,2 and 3 star reviews can be wrong. Yes the burgers were eaten by husband, he doesn’t like to waste money. I wouldn’t eat it. I am actually gobsmacked that they think this passes as edible food, I’ve had much better at a brewers fayer. Please please

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Super H . 2023-05-08

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If you want to pay by cash.......don't bother! Even at the till its card only! Bloke said its the same everywhere, what pla etc are these people on!

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480simonw . 2023-04-22

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Food is expensive and not very warm, the small balls of so say doughnuts were tasteless, my daughter was unable to drink her chocolate drink with cream too sweet, and mum's latte was hot but nothing to shout about, but my banoffee was very nice hot, didn't complain as all the staff was not English speaking you could hear them chatting away while I was waiting for my order, Even when I was called to collect my order they a job to shout my number, I can see why you only order by machine, Not impressed and will not be returning

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Sue h . 2023-02-01

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Visited with my sister to see what it was like and we were very disappointed. The building itself looked friendly and clean, but the quality of the menu was not up to what we had expected. We purchased two meals, with which the price we paid could not be justified for the portion size or the presentation. The Ham & Cheese Melt I purchased looked a complete mess, and the order was incomplete as we were missing a side of Lattice Fries. From the Lattice Fries we did have also did not live up to expectations, as for £1 something, you get 3-4 tiny things that are hardly filling at all. I understand there's a cost of living crisis, but this does not justify this at all. The staff also looked very unsure about what they were doing, and didn't seem to be communicating well with the customers. They looked untrained and unfamiliar with good customer service skills, especially when I was trying to source the missing Lattice Fries I had ordered - these were on the receipt but were not given or refunded, even after pointing it out. However, as it is early days, I will give them the benefit of the doubt for now. Although very pricey, the food itself did taste rather good. I recommend trying to grab a Magic Bag via Too Good To Go, if you'd like some Timbits and doughnuts for relatively cheap. Although not the freshest, they still tasted very nice as you get a lot for the price of like 2 doughnuts. TL;DR: Very expensive food that is not worth the price advertised, although tasting good. Staff behaviour with customer service could be improved. Would maybe visit again, but only to pick up things from Too Good To Go.

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195jaydeny . 2022-12-28

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Visited with my husband and four children and was completely disappointed. The coffee tastes like dishwater, the tea tastes of absolutely NOTHING. We had a box of 6 doughnuts which, frankly, were not a patch on Krispy Kreme (dry, boring) - and were far more...

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TheParthenon . 2022-12-22

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Lots of staff but lack of leadership at this place. There was one of the food preparers scratching his beard with his blue gloves on for about 30 seconds, which was off putting. The guy`s in charge seemed to be very nonchalant about the customers....

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AdeBrown . 2022-12-21

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