Thyme in Eastleigh

Never go there, zero customer service had to ask for menu after 15 minutes chose then told that wasn't on meal offer and gave us another menu another long wait had to wave at them to take order went out of their way to avoid eye contact No garden peas. When fish chips came got piece of flat bread! Asked for bread and butter brought plates with two slices thin sliced white bread still half frozen not even cut in half and rock hard. butter There was 3 staff but most of time they were hiding away to stop having to serve. They were in polite heard them bring food to one table and say" there you are" We await what happens at breakfast tomorrow Premier Inn need to be reading these reviews and do some customer training

When we checked in too our room at the Premier Inn in which this restaurant is located, we were welcomed to dine at the Thyme Bar & Grill restaurant but were not notified of the need to reserve a table. We arrived downstairs for 7 o'clock, and were told there would be no table for us until 8:45. We took the available reservation for that time, and decided to spend that hour and 45 minutes in the bar. We were sat at the closest table to the entrance from the bar to the restaurant and saw very few people enter or leave on this time period, yet they claimed to be entirely reserved in this time. When we were finally sat, we saw that there were more empty tables in the restaurant that filled tables (which were not filled in the entire time that we were there). We were seated at one of the three booths in the back, and the booths either side of us had been seated already. It took us until half past 9 to be served, meanwhile the table for six near us had been approached 7 different times and received multiple plates of food. The tables either side of us had been seated for longer than us and was too only served at this time. It then took a further 50 minutes from order to receive our food, even though as ordered only starters and a child's meal. The restaurant was set to close at 10:30pm, and yet we were served at 10:10 after waiting for a table since 7pm. The food, while quite nice, was not worth waiting over 3 hours with a starving and upset 4 year old, an annoyed and tired teenager, and the man who has driven for 6 hours to this hotel. Extremely understaffed, under qualified and abysmal experience despite adequate food.

To start with half the menu not avaiable apparently because of Brexit ! any excuse, very poor service waited an hour for meal, then it was wrong and can you beleive a restaurant owned by a brewery had no Gordons Gin or tonic water ! they had plenty in Tesco. There is no social distancing and many people not wearing masks ,,It is always convenient to use hotel restaurant but I would avoid at all cost as there are many good restaurants in the area.

Stayed recently! everything we asked for you did not have. Run out of chips! Had 3 children and not family friendly. Poor quality! Very basic and very Over priced. Will not return. Such a shame! Felt for the waitress who had to apologise all the time. What restaurant runs out of chips!

El desayuno se sirve en forma de bufet con la opción de pedir algunas opciones calientes del menú, todo lo cual se hizo a un nivel aceptable. Por las noches, el espacio se llena rápidamente, ya que el espacio es limitado y la gente parecía disfrutar ocupando el lado del pub o el restaurante, por lo que se recomienda reservar para horarios específicos. Las opciones de comida eran limitadas pero de un nivel razonable y, por supuesto, el precio se infló un poco debido al hecho de que literalmente no hay nada en el área para elegir como alternativa.

Food and service is good and very convenient for travelling to Southampton docks to go on a cruise.This is our second visit and we have also used The Thyme restaurant at Premier Inn o on Bath Road, near Heathrow which is also very good.

Tasteless tomatoes in a poorly presented prawn cocktail followed by very disappointing £16.99 rib-eye steak. Too thin a cut, requested medium, meant really poor and dry. Thyme needs a new chef and new butcher. Serving staff very good doing their best, very friendly.

lovely meal had vege curry service always good food yummy, daughter had salad all very good didnt leave anything .

Llegado al lugar para comer, se requiere una sola mesa a las 8 pm.Se le preguntó si había reservado? Teniendo en cuenta que había estado conduciendo durante las últimas 5 horas, no era lo más importante de mi lista para reservar una mesa en mi hotel del aeropuerto. . . para comer un martes. 45 minutos de espera para una mesa que estaba libre cuando llegué por primera vez a las 8 pm.El servicio de comida no fue ni rápido ni lento, el personal atento.Tuve un curry, con arroz y papas fritas. Incluyendo una pinta de cerveza, era 20 libras esterlinas. 00.La comida no es de calidad de restaurante, es la calidad que espera en un hotel económico / mediano.

Ce restaurant est vraiment tres bon mais il faut reserver car tres demande. La carte offre un grand choix de plats, de l'entree au dessert. La qualite de la nourriture est excellente et le personnel tres agreable.

Food is good value and good quality. Service is good and does get very busy. Advised to book table on arrival

Always very good service, Staff very good and always very helpful. Food always very good and great value.

.. recently remodeled busy restaurant with good food served hot and tasty .. staff were pleasent and helpfull ..reservations should be made as it does get busy serves Costa coffee .. Tip.. the Pizza was excellant ..

Always eat at the Thyme restaurants if staying at a Premier Inn as they are convenient and good value. This was our first visit to this particular venue and it compares favourably with other branches. Service was attentive but unobtrusive, food arrived promptly, was well presented and plentiful. Apparently there was a new chef on the night we visited and he/she did a great job, well done! MacCauley deserves a special mention as he is an asset to the restaurant; polite, professional and happy to help with a good sense of humour (quinoa salad story). Will definitely visit again.

We tried to eat an evening meal at this restaurant but gave up on our main course arriving after 50 minutes waiting. The restaurant is misnamed it should not be 'Thyme' it should be 'Time' - because you'll need plenty of it to dine here. Starter was adequate. Cannot comment on the main course as we decided to eat in the Costs in the airport instead - 'nuff said.

Good value restaurant attached to Premier Inn. Recent refurb, book a table as gets busy. Service good and food good.

The dinner menu is fairly average, but an adequate choice. Service on the night I ate there was poor. Orders were wrong or delayed at many tables, including my own.

Arriving relatively late in the evening at the Premier Inn after a long journey we decided to use the Thyme restaurant at the hotel. The staff were efficient and friendly and we were quickly shown to our table. The layout is clean and functional.The menu is not particularly extensive but has the usual favourites. There is also an adequate selection of drinks. I chose the duck wings in hoisin sauce which was tasty and of ample proportions, For main I chose the gammon which was served with chips egg and pineapple which again ticked all the boxes. The staff were friendly and efficient and at the end of the meal the bill was presented to us in a timely manner. In principle this is a no frills budget restaurant perfect for a quick filling meal at the end of a long day

Teníamos el desayuno aquí después de una noche en el hotel y disfrutamos muchísimo. La anfitriona era extremadamente amable y servicial, y rápidamente nos mostró una mesa. Soy parcial a desayuno continental y mi experiencia en hoteles del Reino Unido no siempre es positiva (no, tostadas y una magdalena no es un desayuno continental), sin embargo, ofrecen una buena selección de tomillo de pasteles, panqueques, tostadas, magdalenas y bollos, todas eran muy sabrosos. Mi marido y mi hija tenía un desayuno inglés completo y era igual de feliz con sus comidas. Las bebidas ilimitadas eran una buena ventaja.

Service very good, new menu ok but not as extensive as previous one. Recent refit, very smart,clean restaurant.

Decidimos comer aquí, muy buen servicio, buena comida, buen ambiente, y muy relajado, recomiendo una visita

Le personnel est sympa "dans l'ensemble". La cuisine est correcte et dans des prix abordables, par contre, le délai d'attente est interminable. 2h d'attente pour une salade froide avec du poulet grillé...

Last night my husband and I stopped here whilst visiting the local area. We booked a table at the restaurant when checking in. On entering the restaurant I made the person greeting us aware of our reservation. I felt from the way he looked at his list, there was no reservation. We were however seated quickly. The person who showed us to our seats, made us aware of the soup and told us the chef recommend the rib eye steak (just happened to be the most expensive item on theme). I asked for a glass of my favourite wine, but was told they had been down to their last bottle the day before so could they recommend another wine that was over £1 more expensive per glass. I said I would choose a different wine if they didn't have the one I wanted. We ordered our meals, my husband opting for the fish and chips with bread and butter. when our meals came his came without the bread and butter, and I wanted some dressing for my salad. We called the waitress over and asked for the additional items. Meanwhile I started on my crustless quiche. I discovered that it was still cold in the middle. When the waitress returned with the bread and butter I explained that my food was cold. She huffed and I found myself apologising. She took my food back to the kitchen. My husband completely finished his meal before mine came out. I have to say though it tasted very nice and was piping hot, and there was dressing on the salad. After I had finished my meal wee ordered coffees, which were fine. The bill came, and there was no offer of discount, or any other promotion for our trouble. My husband paid the bill, but did not tip. I noticed as he was paying that I had been right in the first instance there was no booking in the restaurant at the time we had requested. Over all a disappointing experience.

Greeted and shown to our table and order taken (no problems here) After we'd finished our main meals, Anna came and took our plates away but didn't even ask us if we wanted a dessert or coffee menu or bill. We sat and waited thinking maybe after a few minutes of her taking the plates away she'd come back but she didn't. She just stayed stood at the till down the other end of the restaurant with the other girl with long dark hair. I had to call Anna over and say we weren't happy no one had bothered to offer us this service as we did want to order some liquor coffees. A standard we're used to and receive in most restaurants you go to (or at least you should) she gave us the menus and we ordered. Bad customer service skills in our opinion when you have to ask to order your next course.

I've been working away from home now for the last 9 weeks and stayed in this premier inn every week, Monday to Friday. The company i work for spends well in excess of £1500 A week on our accommodation and providing breakfast and evening meal for 5 of us..........and tonight certainly is the top of the iceberg. We sat down at 19.30 and finally got our mains at 21.20. It's a absolute joke. It's as though as soon as it starts to get a little busy, the management and kitchen just crumble under the pressure. I'm sorry but if you can't handle the pressure of a part busy restaurant, you're in the wrong job. There was many empty tables tonight and it still went pear shaped. My manager even left and went to bed before his meal come as he had gone last hunger. When complaining to the duty manager (don't know his name, the guy with the beard), he just apologises then disappears. It's as though he vanishes to avoid further complaints and leaves the waitresses to bear the brunt of unhappy customers.But nothing ever comes of the complaints, he has given my work colleague a number to ring and complain to. This isn't the first time that we have been waiting for nearly 2 hours, it has happened around 10 times in the 9 weeks so far. Due to the location of the hotel and restaurant, many customers won't return as they will be staying purely because of the airport. If anything, I'd seriously suggest staying and eating elsewhere if you are going to be here for a number of times. I don't think they know the meaning of 'customer retention'...............

We ate dinner and breakfast here whilst staying at the hotel and utilised the meal deal as we have before. All good food with good service. My only gripe is still no CIDER as a choice of drink in the deal.

Service always very good, recent refit is excellent, new menu is good although many old favourites no longer available

Part of hotel complex dinner value reasonable choice ensure you get cutlery before food! Food arrives cutlery follows soon! Looks like shortage untrained staff breakfast soon goes cold as no heated plate dispenser working.

We had lunch here , which was superb. Staff are so nice and helpful, checking all ok. Prices are excellent. Will go back.

All Premier Inn restaurants are good value, good menu with plenty of choice, weel cooked and well presented meals.

Graet service, staff always very helpful. Good menu, current refit restricts table but same menu available in bar. Great value.

We walked from our hotel to eat here and the food was lovely, great service and choice. Really enjoyed the quiet atmosphere. For a weekend it wasnt too buy but we did eat around 6pm.

the thyme restaurant needs extending there was no space for people to sit and eat in comfort we had breakfast and we sat next to the waitresses by the till the food was good apart from a bone in my black pudding.But it wasn't very comfortable by the till where the waitresses were dumping all their rubbish in a bin.It could have been a lot better and a bigger thyme restaurant

This Premier Inn has quite a small dining area and although there’s a dining room and lounge/bar area it was full by the time we were seated. They do allow you to take food up to your room though so you do have that option.Bearing in mind how full the restaurant was, our food didn’t take long to come and despite making a few changes to the standard menu fare, it all came exactly as ordered piping hot and really delicious. The only slight comment I would make is that the mixed grill was quite small from what you would normally expect to receive.

Graet service, staff always very helpful. Good menu, current refit restricts table but same menu available in bar. Great value.

Staff here are first class. Food is excellent too. While we were dining, a family on a nearby table had a child who was crying, chef came out and within literally a minute, had that same child laughing!

Visited the restaurant as we were staying at the attached Premier Inn. Checked in early evening and headed to the restaurant with two hungry young children.Our waiter was courteous and friendly, however the quality of the food was poor. Not too difficult to cook a pizza, but the toppings were overcooked and dry. The pizza was sitting on a base of flour in the plate.. Not great but after a day spent at Pepper Pig World we were too hungry and tired to complain.

As I stay for short periods at the Premier Inn, to which this restaurant is attached, I find its location and experience, excellent.

Good value, varied menu, staff always very helpful. Part of premier inn so menu is standard for all thyme restaurants. Plenty of choice, best to book a table in advance.

Can't exactly remember the date I ate here but it was over a few years ago. I through the food was very nice and a good chioce.

ate here, or rather left it all we stayed at the Premier next door. ordered fish and chips. chips were fries, cold and hard in the middle. fish was poor quality. we left the whole lot and went down the road elsewhere. wouldn't eat there again/

We ate there while staying at the Premier Inn. The menu and drinks list was quite extensive and really suited our needs. Service was excellent. The food was very good.

nothing special,quite a wait for food though it was busy,nice surroundings,didnt take the premier inn 23.99 offer as was not staying for breakfast,

Having visited Southampton in order to attend Chelsea's fixture against the Saints, we decided to stay at the Premier Inn and take advantage of their Meal Deal. The food was very nice and the service was good. We also had breakfast and fully loaded afterwards!

Would recommend to anybody staying at premier inn, good service, good food, reasonably priced. Gets busy so make sure you book.

Great food, have eaten here many times and choice and quality of food is always good. Staff good but service slows down when very busy.

We stayed at the Premier Inn and used this restaurant for dinner & breakfast. Our first impression on entering was that the restaurant looked clean & welcoming, but what we didn't expect was the fantastic customer service that we received. Every member of staff was friendly & helpful & that included the chef & the lady who was clearing the tables at breakfast. A special mention for Petar who was our main waiter, I have to eat gluten free meals & Petar could not have been more helpful, he sat down & discussed & checked items on the menu & made suggestions about the way the food was prepared to make it suitable for me. Thank you Petar much appreciated.Now onto the food itself, we were very impressed with the quality & value both at dinner & breakfast. The food was piping hot and the wait was just right.Although we have no plans at present to stay at the Premier Inn we are planning to take a family member to the restaurant in the near future.We could find no fault and highly recommend.

The food is reasonable for the type of establishment, after all it's only a Premier Lodge. The staff are delightful, however they are overwhelmed as there aren't enough of them to cope with the numbers of customers, which results in shambolic service. We had to order drinks twice after waiting 20 minutes , the order appeared to get lost! The waitress was rushing so much she dropped my sister in laws steak meal and it went all down her clothing and over the floor, we had finished eating when a replacement meal was brought, yes the waitress was full of apologies, but no reduction on the bill for the very greasy clothing my sister in law endured ! It's convenient and that's about it

This was the second time we have used the restaurant while flying to/from Southampton. The first time, we were staying at the Premier Inn and were amazed at the quality and value of the food and service. By far the best Whitbread restaurant brand we have experienced, based on our many stays at Premier Inns. On this second occasion, we were not actually staying at the hotel and there is no apparent way of paying for less than 24 hours in the car park but a quick word with reception gave us a voucher to put on the dashboard to cover our two-hour stay for the meal.The service was as attentive and friendly as at our previous stay and the value for money is fabulous. We had a massive piece of gammon with a plateful of extras for £8.50 and, by luck, we arrived during happy hour and got two drinks for the price of one! We had one of the shared desserts (£6.50 from memory) and it was so immense, we just had to take a photograph. Chocolate heaven!!!!!Even if you're not using the airport, this is a great restaurant with great wine, beer (Brewdog's Punk IPA), food and service. Highly recommended.

Staff well motivated, accommodated all needs, professional."Full English" breakfast is almost legendary in its quality. I didn't want to miss it (even though such breakfasts are not necessarily the most healthy).

With in walking distance from the airport, this was a great stop off for the night before picking up the hire car the next morning. so a snack and a couple of pints, a good nights sleep and a very good breakfast in the morning we were ready and fresh for a busy day a head The food a bit pricey ,but no more than was expected

Following a cancelled flight due to bad weather, we were unexpectedly having to spend a night in the Premier Inn, Southampton. It had been a somewhat stressful afternoon and following a quick change, we went down for dinner.From start to finish, the service we received was exceptional. There was a young gentleman waiter who served us throughout the evening; he was attentive and friendly with an air of professionalism at the same time. The food was also to an extremely high standard and myself, partner and daughter all enjoyed - and finished - our three courses.Thank you for a very pleasant experience at the end of a very long day! We are sorry to not have committed to memory the young waiters name but we hope he can be found and complimented! This was the evening of Monday 4th May.

Whilst I know that the restaurant was fairly busy, our drinks order took over 40 minutes to arrive. The 21 day matured rump steak (ordered medium) was one of the toughest I have ever had the misfortune to be served with and was rare. An inedible meal. I mentioned this but no action was taken. It is always hard to complain when the staff are so pleasant but I am not impressed at all. Just not good enough!

The food was excellent. The staff were friendly and very helpful. We stayed overnight (two nights) either end of a holiday visit. The place is handy to the airport, but there are no disruptive noises. I'll stay there again. Take a meal deal and enjoy a good dinner, and a breakfast that will last you to the next dinner.

Service good. I recommend the mixed grill. Book for a table in the restaurant or eat the same food in the bar.

We stayed here as a family of 4 for 3 nights as we were visiting peppa pig world. We're big fans of this chain and are never usually disappointed however......a few things let it down.1. Only sachet coffee during breakfast.2. Staff very overwhelmed with amount of customers.3. There was a lot of a certain kind of community who travel around a lot!Having said that the good points......1. Very helpful pleasant staff.2. Comfortable clean room.3. Nicky refunded last night's stay as we felt that we couldn't venture down for dinner or breakfast due to previously mentioned customers.

I have visited many premier inns and their on the side restaurants. This one is by far the best! The service from the staff is super, really attentive and helpful. Also very professional and friendly. The food too was great, I must say o was so surprised! Thank you and well done!!

Good value, good portions, good service. We stayed at the hotel so plenty of choice for a short stay.

We met a friend, who was on a stopover at the hotel, for a meal in the bar. The first thing we noticed was that the floor was sticky with spilt drinks. Our friend saw us and we found an empty table. Empty of customers, but not dirty dishes. There were no clean tables available.We decided on our meals and went to the bar to order. There was a queue of six people waiting to be served by one member of staff. Each item ordered had to be entered onto the till and this took ages.We ordered 1 starter (as a main with salad) and 2 main meals. The barman taking our order had to have the request for a starter to be served as a main meal explained 3 times. It seemed to be beyond his comprehension. A waiter came to pour some drinks for the restaurant and advised that one of the meals would take 15-20 minutes to cook, which we were happy with. However, this waiter didn't offer to assist in serving the bar customers.On returning to the table, my wife asked if we could get some napkins to wipe the tomato ketchup from our table. A waiter had removed the dirty dishes, but still no tables were cleaned.At this point a lady sat at the table next to us.After 20 minutes, the starter was brought to the table. No sign of the salad or the other meals. We managed to attract the attention of the 2nd staff member and asked for the rest of the meal. He returned with some salad in a tumbler shaped container(?). We enquired about the other meals and after visiting the kitchen he said the message hadn't reached there.When the meals were served, there were no complaints about the quality or quantity. Average fare for this kind of establishment, if a little pricey.When we had finished our meals I had to speak to the lady on the next table who had kept looking in expectation at the waiters. She was still waiting to be served after waiting nearly an hour. We called a waiter who apologised and asked what she had ordered. 10 minutes later a waitress asked the lady what she had ordered. Eventually after a 70 minute wait, she was served her burger.The waiter said sorry but made no offer of anything else by way of an apology until we suggested he might like to give the lady a drink."Oh yes!", he said, and made the offer.I visited the gents while waiting for my meal and found it to be as neglected as the bar floor and tables.Overall, a disappointing experience, particularly the standard of cleanliness. There were at least 4 or 5 members of staff on duty, but none of them had any dynamism about them to get the place working properly. If I were to use the hotel, I would avoid the restaurant.

4 adults and one child, food good well presented and no one unhappy steaks cooked perfectly ....puddings all shared !

We'd booked to eat at this particular restaurant purely because we were flying in from Jersey in the late afternoon/early evening, wouldn't have a car, and needed to eat! We knew booking on that basis could go one way or the other - but it definitely went the right way! Staff were very friendly - I don't often leave tips beyond the bare minimum, but on this occasion I was happy to do so. Nothing was too much trouble, especially as we had to change the time of our booking due to late arrival caused by the NATS (Air Traffic Control) computer failure that day. They would also have provided us a sandwich option if we'd been delayed beyond the restaurant closing time, which was good to know. The amount of food you get per portion is more than adequate - we couldn't finish it all! We most certainly didn't need starters or puddings either (although puddings looked very good, based on what other tables had ordered!).We'd definitely eat at Thyme again, either at this hotel if staying there again on our way in/out of Jersey, or at another Premier Inn. It's not 'haute cuisine' in terms of the selection of food, but then it doesn't claim to be. But it does all the usual things like steak, ribs, curry, fish and chips, chicken dishes, vegetarian options, and plenty of them.If you're using the Southampton Airport Premier Inn, and can't travel beyond it to eat, it's certainly good at what it does in the way that it does it.

Nice environment, friendly staff, wide choice of popular dishes and if you buy the promotional meal package - currently 22.00 for two courses, a drink and full breakfast - then it is good value.We liked the Hot-smoked salmon salad - fresh, large and tasty - and the Chocolate Sundae. Of course.If you're staying at this Premier Inn, it's handy, family-friendly without being kiddie-themed and offers a decent choice.

Excellent Food and service good. Would defiantly go there again on next travel. Highly recommend Great Value

maybe it was just a bad night, but welcome was good, and the issues I raised were dealt with very well by the team.However most of the food including my duck parcels appeared to have been microwaved or reheated, I do not always mind this but please confirm it on the men somewhere.My Salmon arrived grilled to death, very dry inside, this had to be returned, as mentioned dealt with very well, a full replacement meal in process, the Salmon came out a second time, not as bad as the first and just about edible as it retained some moisture, but the bottom skin was so hard it was like cardboard, and the vegetables supplied with it were so hot they were microwaved.So not the best of experiences, should have been and could have been a whole lot betterSo if you wish something cooked not microwaved maybe the good old burger is the best choice, presume they are unable to re-heat those.So not impressed

Hotel as expected for Premier Inn. Restaurant was average, with food the same as any other Beefeater - read not great. The problem was that unless you want to drive elsewhere, there's not much choice in the area. Staff were a bit robotic, and spoke in pre-scripted sentences with no personality.

great wee restaurant with a nice selection of food and beers for a weary traveler! Tvs and plenty of space to dine.

if you want to eat in the restaurant .. however save time and eat in the bar .. it's quicker with the same menu, same staff .. having eaten here 3-4 times in the past week we can give this a thumbs up very pleasant .. also note they will provide all items from the menu to take and eat in your room ..

The food was very well cooked and reasonably priced for an evening meal. The Salmon was very tasty and there was a choice of salad if you didn't like chips.We did however find a small slither of glass on the table which was quickly taken away by the staff when we pointed it out to them.

Food was good and service excellent.Had two courses for dinner....both very nice....and unlimited breakfast buffet was included for £22 so very satisfied all round.

Food was fine, nothing special. Servers are though! Young and helpful for two ole timers, one of the chef's was good enough to even blend special foods for us for special needs guest. Pretty limited menu unless you can eat anything. Breakfast was typical...like eating at Dennys

Food ok. Staff pleasant. Bit characterless. Kids food good.All quite nice. Had the premier inn meal deal which I would do again as it was quite expensive to eat there and we save about £20 that way.

we stayed here for 2 nights and had a very good breakfast each morning. The staff were welcoming and worked hard to keep the food topped up and fresh (it was a buffet). We also used the bar which was comfortable on one evening.

We stayed here for 4 nights to visit the local area, including Paultons Park. The breakfast was very good, lovely selection of croissants, jam, cereals including granola, muesli, special k, weetabix, rice crispies, coco pops, freshly cooked full breakfast to help yourself to as much as you would like to eat and also a large selection of drinks from fruit juices to hot drinks, including a Costa Coffee machine and various fruit tea.My only complaint would be that the tables remained full of dirty plates for a long time each morning and we had to constantly ask for things to be replenished including milk, teaspoons, croissants and jam. The bacon also ran out this morning as (so the waitress told us) they forgot it was the school holidays and so it was busy. Would return to this premier inn and have breakfast here again.

I had dinner here as I was staying in the hotel. The staff are charming and the drinks fine but the food is absolutely terrible. I wasn't expecting anything incredible but I was expecting edible home cooking. My food was dry, burned and dull. I can't recommend this place.

Great staff, always seem pleased to help and with the Mighty Eva over seeing the smooth running of everything, I've never had or seen anyone with any issues about the food or service.As work put me on the meal deal the selections get a bit limited but in order to spice things up, the staff now know just to choose what they fancy for me

Our party of four, three enjoyed their meal.I had a Pizza that was under cooked.Price fairly high compared to other chains.Convenient for hotel stay.

Had a meal here last night as we are staying at this Premier Inn. We had the deep fried mushrooms with a gorgeous mustardy mayo and lovely homemade coleslaw, followed by the veggie burger and chips. All very tasty and decent helpings too. Very friendly staff here and a well-stocked bar!

Loved evening meal our waitress absolutely made the meal exceptional. Well done premier inn. As stated before the evening meal was excellent sat morning breakfast staff were abysmal

Long wait, food barely hot, and not up to standard. Basically insufficient staff or restaurant accommodation to cope with numbers in the hotel. Not good enough in spite of budget price.

We were staying in the Premier Inn in for a couple of nights so decided to eat here on the first night as was 7pm when we arrived. We did the meal deal which includes breakfast & a 3 course meal & a drink for just £22.99! All the food was very nice and nicely presented. I had breaded mushrooms then rump steak with a cheese & bacon rarebit then caramel apple crumble whilst my partner had chicken wings then chicken salsa burger and cheesecake.Our daughter ate from the kids menu which was £5.25 for 3 courses and great value again. My only small gripe is that they still don't offer a cider choice on the drinks but apart from that all good.

Ate breakfast here on a Saturday morning while staying in the adjacent hotel. Good choice, all nice quality food, but staff were rushed off their feet! Plates / cutlery ran out and tables were left uncleared while families queued to be seated - please put more staff on!! £8.25 all you can eat breakfast represents very good value (included hot buffet, continental and coffees / teas / fruit juices) and kids eat free under 16 years old is a very nice touch.

Met relatives who were staying at Premier for dinner. Pleasant atmosphere, not too crowded (Tuesday eve), Ordered the Margarita Pizza which was very nice. Orderded Profiteroles for dessert. The other diners deserts arrived and were eaten, mine still had not arrived turned out they had forgotten. They apologised and brought them out but really was a bit too late. Prices were ok considering its location nexf to the airport. Staff were very friendly and helpful.

I would recommend the Super saver (dinner and breakfast deal) definitely worth the money. Food was fantastic!

Top staff,tasty titbits,nothing any trouble for staff.We ordered quite late yet the food arrived piping hot and tasty,The staff are all cool.

Likely to only eat an evening meal here if using the airport and having a stop-over at the Premier Inn. In these circumstances, the food was reasonable and the menu sufficient to meet one night's needs - could be limited if staying for longer.A little expensive for what was provided, but ok.Should have had the breakfast as Premier Inn breakfasts are good and the breakfast in the airport was far more expensive for a lot less.

good prices, good deals, came out quickly, service until 10pm, good portions and not over cooked, recommend

Very nice on-site restaurant, BUT it is very small so I would say to book in advance, we did when we checked in so had no problems. Normal pub type menu but the food came out in good time and was lovely. Drink were reasonable and the staff were friendly and chatty. Breakfast was an all you can eat buffet, which was again really lovely and also starts really early if you need to get off. Very good overall.

on site very handy if hungry in a hurry. although a little bit dear for some meals.but quick and handy.

Good breakfast choice with eat as much as you like with the premier breakfast deals, good menu for evening meals with helpful and attentive staff,

Decent restaurant and good value which it has to be as there is nothing else close. Only problem is that it is quite small and struggles to handle the number of guests in the hotel so I advise booking. Good menu choice, well cooked and pleasant staff.Breakfast is a bit of bun fight again because the room is small, you tend to have to wait for a table to be cleared, no good if you are in a rush.Bar is the same as above, same menu but again - not very big with not many tables.

Stayed at the hotel and used the 3 course meal deal.Excellent duck parcels to start, and the other courses were also well presented. Bottle of Jacobs Creek wine at £10.99 on wine of month deal complemented it perfectly.Don't bother to go elsewhere if you are staying at the Premier Inn.

first night was very cold but second night nice and cosy. Staff very good, efficent and food served hot.Only one issue re coffee was luke warm

Very good evening meal - really enjoyable. I liked it a lot!Excellent breakfast and reasonably priced. Staff very friendly and helpful.

This is actually in the Premier Inn, so is very convenient and food was good. I had a meal deal, which limited the choices, but there was sufficient choice

We recommend that if you stay at the (Premier Inn) hotel, you purchase the meal deal voucher to dine at the Thyme Restaurant at the same time when you book the hotel room. For £22 per person , the meal deal voucher gives you 3 courses (including a 10 oz chargrilled rump steak - really succulent) and wine or drink. In addition to that, the Meal Deal also includes a hot English Buffet breakfast the following morning.The staff at this restaurant are generally efficient and friendly. You can expect service with a smile. It has been a very pleasant experience for us dining here.

Good, varied choice of food and drink, including nice looking pizzas, at reasonable prices. Not haute cuisine - you might be disappointed, for example, with some of the cooked sauces. But overall a good experience for a low budget airport hotel.

We booked the £22 premier inn meal deal. Both breakfast and evening meal were excellent. Only extremely minor criticism was that on both days our 1st choice of childrens meal was unavailable. Overall great food for good prices.

Good service; wide selection on the menu and reasonably priced. Within the same building as the main hotel (sometimes they are separate). Advise you book as it gets busy.

Avoid the chicken burger is all I can say. It is tastless and badly prepared. Just a lump of dry chicken with square inch of lettuce and half a thin slice ot tomato on a watery bun. You get coleslaw if you are lucky.

Really disappointed. The waitress was creepy and stared at you while you were eating and the food was just plain boring. Shame as last year the staff and food were really nice and i was actually looking forward to eating there..