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4.5

Based on 12 opinions finded in 1 websites

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Nº 1552 in 7028 in City of London, Westminster

Score
OpinionsNoteTripAdvisor124.5

comment_iconOpinions

Fabulous for a relaxing drink and time to chill. Staff great and attentive. Perfect to go before going for Afternoon Tea

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vacationgirl001 . 2023-02-27

MORE AT TripAdvisor

Elegant setting. The Cocktail Cream Tea was delicious and there was a non-alcoholic 'mocktail' version for my daughter. Manuela and the team looked after my wife, our daughter and my mother-in-law very well.

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CA . 2022-12-19

MORE AT TripAdvisor

Wonderful spot for a relaxing afternoon drink or tea or quick lunch. Impeccable service at the Lanesborough Hotel.

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jeffdrj . 2022-05-29

MORE AT TripAdvisor

I’ve visited this hotel many times for afternoon tea / dinner, until I’ve had a very bad experience. While I’ve waited for my taxi in the entrance area, a young male staff member, told me rudely to leave the hotel. Very upset by his rude tone and demand, I told the other staff member present how this is no way to speak to a lady which is obvious. This other staff member said he wasn’t rude or out of line which he clearly was but it made me realise the obvious prejudice these male staff members have against pretty young women and a hostile policy which is clearly endorsed by the management.

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Nala . 2019-10-31

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Visitamos la sala de retiro dos veces. Una vez para un desayuno de emergencia y una vez un bocado antes de acostarse. Normalmente tomamos nuestro desayuno en C leste, pero hubo algunos problemas técnicos y también llegamos tarde, así que nos invitaron a tomar el desayuno en la sala de Retiro. La habitación con increíble. Un lugar tan hermoso en comparación con el área del vestíbulo que otros hoteles generalmente ofrecen comidas durante todo el día. Desafortunadamente, el desayuno de ese día fue decepcionante, especialmente cuando se compara injustamente con C leste. Espero que sea ese día solo por el corte de energía. Sin embargo, lo que me sorprendió fue cómo la gerente senior de ventas, la Sra. J T, estaba volando preguntando por la reacción de los huéspedes sobre el servicio y la comida ofrecida. Le dije la verdad desagradable con vacilación, pero ella solo dijo que era exactamente lo que necesitaba saber y darle la bienvenida. Me encanta ver al hotel preocupado por la reacción de los huéspedes. La segunda vez fue cerca de la medianoche. Simplemente nos sentimos picantes, queríamos un pequeño bocado. La comida estuvo buena. Son pequeños bocados para acompañar bebidas. (Tengo demasiado sueño pero estaban deliciosos) Tuve un muy buen Virgin Mojito y concluí con cacao antes de dormir. El camarero era adorable, lamentablemente no tomé el nombre. Era una noche muy ocupada y él era alegre, cálido y entusiasta, divertido y se tomaba su tiempo para asegurarse de que recibiéramos un servicio adecuado y de que teníamos mucho para disfrutar. Además, hay una pequeña campana a la que puedes llamar para llamar la atención. Le daré otra oportunidad al Retiro, creo que la próxima vez.

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Moira Blanche . 2019-10-14

MORE AT TripAdvisor

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