The Windermere Ice Cream Co in South Lakeland

It’s a sad day when you have to ask the staff to turn round to serve you. The four people in front of me gave up but I wasn’t as subtle as them. I asked are you still open? Good job the ice cream was good as the service was rubbish.

Nice ice creams,sounds like variety of flavours.Unfortunately all of these rear flavours which we wish to try are unavailable.

I always make it a point of visiting this place when I visit Windermere. Today was no different. The flavours are amazing and there is so much to choose from! I was desperate to try out one of the new flavours and they kindly gave me a taster on a spoon. After making our final decision on flavours, we had the double scoop each but realised we were greedy really and one scoop would have been enough! As usual, the ice cream was out of this world. It is normally busy though so queues are to be expected.

The best ice cream we have tasted. The flavours we chose were pistachio, black cherry, tirimasu, banana toffee, sticky toffee, cookies and cream and none of them disappointed. Need to give out more napkins with the ice cream as they melted fast.

Not worth it. The ice cream parlour looks untidy, not well cleaned, and the ice cream flavours… well, are just missing: only sugar, ice and colouring. I’m sure kids are attracted to it: very bright colours on display. Not for us. We left disappointed. We ended up buying a tub at Tesco nearby, much better.

Absolutely disappointed by the manager's attitude : even if you seem to have had a bad day, it is totally unacceptable to speak to a customer like this, especially when there is no reason for that - we were just placing orders and I just wanted to not let my friends pay for their cones - there was no need to take it personally and to escalate a non sense, really . I put 2 stars is for the other guy in the shop: he has a great sense of customer service, thanks for not turning our ice cream treat into a bad experience.

A huge range of icecream flavours available more than other places ive been to in nearby areas. The service was ok but could be better. If your looking to save on money youll save buying icecream here.

Ice cream shop serving a huge range of flavours and cone types. Delicious ice cream and quick and efficient service. Shop was clean and tidy.

After coming back from our day out, we stopped here for a tasty ice cream. The taste of it is creamy and rich , no matter the flavour you will not be disappointed. I opted for the coconut and my husband the mint choc chip. Both were excellent!

Unfortunately, the two young boys running the place were more concerned with joking about the toilet - one even saying they'd wee in the kitchen sink - than paying attention to the customers. Between each customer served, the younger boy had a conversation with the older boy. Meanwhile the queue was getting longer. The lady in front of my nearly had the ice cream thrown on her as he was too busy talking than paying attention to the customer. Again, he was too busy not paying attention to the customer when he didn't hear my order. He never said thank you or please. Utterly disgraceful. Easily resolved. They just need to learn some manners. They're clearly not responsible enough to be left running the shop alone without an adult.

The service was robotic, condescending and almost unpleasant. The man who served us an ice cream was not wearing any gloves which was very concerning! He hadn’t placed the ice creams on the cone properly and they were both slipping off. To add to this, he had given us a cone which was cracked and therefore it split in two. As for the ice cream itself, the bubble gum flavour was pleasant however the cookies and cream was very disappointing. Will not be revising this ice cream shop anytime soon!

Absolutely Lush ice cream, loads of choice and the most lovely young man served us, such a warm welcoming & genuinely friendly personality. Saturday 9th July. I have a catering business in a seaside location I would employ that young man in a heartbeat, a credit to your company!

Ice cream ok, was concerned that the guy serving wasn’t wearing gloves & was also dealing with cash!

As my partner has a nut allergy we waited for 15 minutes to be served after we read the signage in the window “please ask a member of staff for ingredients and allergy information” once we reached the front of the line my partner told the server of her nut allergy only to be told “sorry I can’t serve you at all” the signage in the window should be corrected to “ we don’t cater for those with allergies” It’s slightly concerning that they obviously have no clue what ingredients they use or there hygiene is that bad they’re scared of cross contamination.

Visited Windermere for the weekend and sought out places to go for ice cream. We stopped by on the Saturday and we were not at all disappointed with this choice . Great tasting ice cream! Tasted even better because of the lovely polite young person who served us on that day. I was very impressed.

We tried the Chocolate Mint and Black Cherry. The two ice creams were not amazing, not bad, just pretty average.

Can't resist a good ice cream and was not disappointed at the quality or choice here. Smooth and creamy we enjoyed pistachio and mint choc chip. Great flavours, large servings, and crisp waffle cones. Very popular with visitors to the area!

Seeing the big ques, we waited so long, however only to be told you cannot even try any flavour. So we went ahead and purchased the icecream only to bin it, as the taste was below supermarket ice cream levels. Not recommended!

Very friendly staff who made asking about gluten free options very comfortable. AND they had gluten free cones (I’m not sure if this is a regular thing) which I am NEVER able to find! Ice cream was amazing and I can’t complain

Quite a queue outside but shows how popular this ice cream spot is. Fair pricing and tasty chocolate ice cream. Nice 👌 face masks required

This reminds me of how real ice cream used to taste even had the ice crystals and the choice of flavours are amazing. So popular that there can be queues down the street

Because of Covid we had to queue up for our ice creams for all the family which we enjoyed and relished whilst watching the activity that was going on on the lake which is just opposite on the other side of the road. Nice tasty...

Huge range of flavours. The children chose chocolate in a sprinkle waffle cone and I chose pistachio and cherry. The cherry was better than the pistachio but at least they had pistachio!

We tried five flavours between us and enjoyed them all. They have many more choices than another local company. I really enjoyed the damson flavour. Unfortunately they only do take away, their premises are not big enough for a parlour. We found the portions generous.

The wide choice of ice cream flavours are there but, the ice cream is not that great. The portions are small and I do not think good value for money. It tasted of cheap ingredients and needs improving and I would suggest the ice cream...

Been here a couple of times and lots of flavour choices. Good gluten free options for Mum as well. Sadly no gluten free cones this time. Good COVID measures as only 1 group allowed in at a time and masks needed. Just means a bit...

very tasty Ice Cream all different flavours. comes in tubs or cones with plastic or wooden forks. would go back

I had just arrived in Windermere in lovely sunshine and was having a short walk getting my bearings. The walk was cut short as I happened upon this little shop. Lots of flavours of home made ice cream which you can have in a tub...

We went to the ice cream shop as a family when on holiday. We brought one blackcurrant and cream, one blackcurrant and apple, one chocolate and raspberry and one lakeland gingerbread. The gingerbread was amazing, closely followed by the chocolate. The other 2 tasted artificial....

Lots of flavours to chose from, see it being made , looks easy but hard work watching , went back or more

Nice enough to soothe a sore throat but no way near as good as English Lakes ice cream. Damson sauce ok though.

This is not luxurious ice cream. It’s poor quality and not creamy. It’s is very “Airy” and therefore I can only assume they use cheap ingredients. I was really disappointed with the serving size, very small scoop and ice cream was half melted. Won’t ever return. I’d recommend Abbott’s Farm near Lowther- that’s quality!

This place is just up from the piers so is ideally situated for ice creams and other confectionery. There was a choice of about 10 flavours but the scoops were a bit skinny. Nice taste though. Pricey but no doubt due to location.