Based on 436 opinions finded in 3 websites
Based on 436 opinions finded in 3 websites
Opinions
Delivery driver was not very helpful also did not deliver food to the door we was asked to go outside to collect are food from him on the road
Holly . 2024-08-02
MORE AT Just Eat
Booked a table for 6 for 7pm - no table reserved and still awaiting food over an hour later. Can’t tell you whether food is edible as the wait is intolerable.
Roderick L . 2024-07-23
MORE AT TripAdvisor
Went for sunday lunch with my Autistic daughter Joanna and staff was amazing with us put us on a quite table from noise it made our lunch more enjoyable we will be back
Maria S . 2024-07-21
MORE AT TripAdvisor
Disappointed. Ordered the leek and cheese welsh cakes but they were a bit well done and therefore dry. Had a pizza for main and was given the wrong one. It tasted lovely but not what I ordered. We ordered chips which were very very crispy. We also ordered the cheese board with Perl las but had to ask for the Perl las as it was missing!. The service was ok but the young girls were more interested in having a chat than checking to see if the customers were ok. There only thing that I can say was that they did not rush us out of there and the overall vibe was good,
Molly D . 2024-07-21
MORE AT TripAdvisor
This place is a fantastic dinner night to have with family or friends The food is outstanding and the service is amazing would recommend
Joshua D . 2024-07-15
MORE AT TripAdvisor
We thoroughly enjoyed our meal. Excellent service, nothing was too much trouble for our servers Sam and Jo. Lovely, relaxed atmosphere. The food was delicious, although the desserts were not as good as the mains. We will definitely go back.
Claire H . 2024-07-14
MORE AT TripAdvisor
Welsh house really helpful, just eat driver refused to go back to the welsh house to get the other half of the order that he left behind so this is not acceptable
Elena . 2024-07-06
MORE AT Just Eat
The atmosphere at the welsh house was Fantastic, very relaxed and given plenty of time to choose off the menu, the server's laura and joe were very friendly,polite and welcoming and to top it all off the food was fantastic I would definitely recommend this establishment and will be definitely be back again 10/10
Lazyl33 x . 2024-06-27
MORE AT Google
Got them on a bad day, steaks were poor, loads of wastage, was told staff shortages, waited 30 mins from drinks order, basic drinks off the menu (doom bar) a very disappointed group of 8 people
Roy King . 2024-06-25
MORE AT Google
We were passing through Cardiff and researching where to eat typical black food from Wales 🏴, we discovered this highly rated place on Google and it was no surprise, Ana and I had a wonderful meal trying out the starters , the typical Lamb Gawl dish and the Welsh dessert. It was delicious and the service was spectacular, we were positively surprised by this restaurant! Congratulations to the entire team! It was packed and everything came as ordered 👏🏻👏🏻👏🏻
Danilo Vendrame . 2024-06-25
MORE AT Google
Perfect all round, had Joe as our server, super friendly guy always a pleasure to see him there when we go 👍
Ethan Davies . 2024-06-20
MORE AT Google
Lovely time! Cozy atmosphere and friendly staff. The food was authentic and delicious. We were there for Father's Day and they had a special roast menu going on. They had these like balls of stuffing. I've never seen stuffing like that before, it was crispy and tender for every bite. What a genius idea, I'll be stealing that the next time I make stuffing at home.
Liisa Donaldson . 2024-06-19
MORE AT Google
Great Sunday lunch, great welcome & service
Gaynor Garland . 2024-06-16
MORE AT Google
Excellent as always, amazing pizza! Thank you!
Georgia . 2024-06-12
MORE AT Just Eat
Best Restaurant in Neath ! Came back 2 nights running staff were fantastic 👍🙌🙌🙌
Julian Hickman . 2024-06-11
MORE AT Google
didn't recieve half the order and only ordered 2 things.
Cara . 2024-06-09
MORE AT Just Eat
Amazing roast dinner at the Welsh House Neath. Such good value for money for the sharing roast. Special shout out to our servers: Joe, Kenzie & Flo. Such good service! Will definitely be going back!
Linzi Eckley . 2024-06-09
MORE AT Google
What a gem of a place staff and food amazing. Sam ,kenze,jo
Kevin Rollinson . 2024-06-08
MORE AT Google
1st class service at the Neath restaurant, Laura the waitress was friendly and attentive and the food was the best we have had for a long time, would definitely recommend Neath Welsh- house
John Woodhouse . 2024-06-07
MORE AT Google
Great Food and welcoming atmosphere the staff were great too would definitely recommend 👍
Dylan Kelly . 2024-06-07
MORE AT Google
Only stopped off for a drink after a long walk and I'm glad we did. Don't let the surrounding establishments put you off. We sat in the small beer garden and it was great. Music playing, good atmosphere and good drinks. I didn't try the food, but it looked good.
Kristian Davies . 2024-06-06
MORE AT Google
Great afternoon today at Welsh House really enjoyable will definitely return. Food & service 5 stars thank you to the staff 🙏
Dave Evans . 2024-06-05
MORE AT Google
Went in the other night. Could tell it was really busy but the staff were all amazing. Served by Flo behind the bar, so lovely and recommended a nice rum mixed with Coke for me to try, knows her stuff and dealt with the pressure really well. Will be back again
Carys Martin . 2024-06-01
MORE AT Google
Great food, great atmosphere and excellent music
PAUL FOLEY . 2024-05-31
MORE AT Google
Had a fab evening at the welsh house, music brilliant atmosphere and great food, and lovely staff, definitely will be coming again soon 😋
Mandy Foley . 2024-05-31
MORE AT Google
We've been twice now, the first time was quiet, the second we accidentally booked for quiz night. Both times the food has been absolutely delicious, but the service on both occasions has been slow. The staff are friendly and apologetic but it's really slow.
G E . 2024-05-31
MORE AT Google
Really lovely here! Was served by Sam who recommended the lamb. Was amazing! Service and food were fantastic. Can’t wait to come back!
Hann Dougie . 2024-05-30
MORE AT Google
Was a quiet lunch time so no real atmosphere as such. Lovely room with lots of Welshness. Would be nice to have an option for light lunches like sandwiches and jacket potatoes etc
Rhian Savic . 2024-05-29
MORE AT Google
Me and my wife called in on the off chance for a take away pizza and were met with friendly staff and amazing pizza ,definitely recommend to anyone on a date night
Bigshed 2010 . 2024-05-28
MORE AT Google
Amazing service awesome food , served by the beautiful Laura who went above and beyond to make sure we had what we needed , the other staff where also full of banter and genuinely had a great time
Luke Riddiford . 2024-05-27
MORE AT Google
We was served by Theresa and she was so lovely and helpful. The food came out so fresh and tasty and the pudding was delicious with In house freshly made cream. We have travelled far to come Wales and was so glad to have found this absolute gem! Theresa was so welcoming and made us feel at home.
Shannon Fernando . 2024-05-27
MORE AT Google
Top notch service from Joe. Very attentive, friendly and funny. He really made our evening. We really enjoyed our meal, the truffle chips were amazing. Steaks were a little over cooked but we will definitely be back.
Amy Richards . 2024-05-26
MORE AT Google
Lovely food, great atmosphere with live music and a fantastic service from Joe.
Hannah Rees . 2024-05-26
MORE AT Google
Top notch service from Joe. Very attentive, friendly and funny. He really made our evening. We really enjoyed our meal, the truffle chips were amazing. Steaks were a little over cooked but we will definitely be back.
Amy R . 2024-05-26
MORE AT TripAdvisor
Fantastic pizza and service. Chips were absolutely amazing. Great to see so much Welsh produce. Would definitely recommend.
Bee J . 2024-05-26
MORE AT TripAdvisor
Delicious family lunch. Starters, Sunday roast and a fabulous desert! Great friendly service too. Will definitely come back!
Stew2210 . 2024-05-26
MORE AT TripAdvisor
The food is absolutely amazing and piping hot on serving. The service was excellent and also friendly which is a rare these days Our server Rebecca couldn’t do enough for us. Thank you Welsh house for an unforgettable experience. Would highly recommend the Welsh House for a fabulous meal and entertainment.
Star Fox . 2024-05-26
MORE AT Google
Exceptional food and drinks. Lovely atmosphere topped off with live act - singer/guitarist. Service excellent. Lovely chatty staff - big thanks to Joe.
Angharad L . 2024-05-25
MORE AT TripAdvisor
Delicious pizza but it arrived cold because it took so long. I ordered at 8:45pm and it arrived after 10pm.
Gemma . 2024-05-25
MORE AT Just Eat
Such a nice place to go for any occasion. Staff are lovely, especially Joe x. Relaxing vibes and lovely ambience. Thank you very much, see you again soon!
Gail R . 2024-05-25
MORE AT TripAdvisor
Incredible food and service, way above expectations!
Alexander IP . 2024-05-24
MORE AT Google
Salvatore’s pizza is just outstanding. The best pizza this side of Naples. This never fails to be fantastic with great ingredients.
Kevin M . 2024-05-24
MORE AT TripAdvisor
Absolutely fantastic night out - Great food and brilliant atmosphere and if Joe is your waiter you'll have the best laugh ever...... top bloke! Would recommend you give the Welsh House Neath a try.
Kevin Brain . 2024-05-24
MORE AT Google
An absolute gem, full of character and excellent service from all staff - especially Sam J and Ella. The food is delicious - an amazing menu. We can’t wait to try the rest! Highly recommend a visit. DIOLCH!
I5300VXrw . 2024-05-23
MORE AT TripAdvisor
Outstanding service and amazing food with Welsh products,first time coming here but will be returning again, we tried the breakfast menu wow stunning food
X1928JLstevew . 2024-05-22
MORE AT TripAdvisor
Amazing food and excellent service tonight Wide variety of choice on the menu Will be back very soon Thank you 5*
Susan Jones . 2024-05-21
MORE AT Google
Great service from Joanna she was lovely and very accommodating. The food was amazing especially the chips! Loved the atmosphere. Definitely recommend
shania m . 2024-05-21
MORE AT Google
A really lovely experience overall, brilliant service from Joanna! She was very polite and was amazing. Food was very tasty, quick to come out and it's amazing that it's all locally sourced. Would come back!
Tour25219534959 . 2024-05-21
MORE AT TripAdvisor
Always get a great meal with friendly service
Michael Horton . 2024-05-19
MORE AT Google
Jo was amazing very polite and nothing was too much for him when asked for different things… He was attentive and very courteous
Samantha H . 2024-05-19
MORE AT TripAdvisor
Had a Sunday dinner, meat lovely, peas hard, roast potatoes not crispy, parsnips hard in the middle and not crispy on the outside. Lovely seating area outside especially when it's sunny
Jodie Evans . 2024-05-19
MORE AT Google
Amazing pizza, service and atmosphere. Popped in at a spur of the moment and had a lovely welcome. Lots to chose from on the menu with speciality pizzas catching our eyes. Had the Romano which was one of the beat I've had. Highly recommended 👌
Petra Kennedy . 2024-05-18
MORE AT Google
Alex Budge - great bloke, very hospitable. Fantastic food. Lovely place, I had steak, was very nice. Drinks were good, all Welsh!
Daniel T . 2024-05-18
MORE AT TripAdvisor
Great time!! Food was excellent. I had the lamb and it was the best dish I have ever tried! Thank you for a lovely lunch
Alexandra Williams . 2024-05-18
MORE AT Google
Tried the new breakfast menu, great dishes. The pancakes were excellent, so was the service from Alex
Rhys P . 2024-05-18
MORE AT Google
Service was very good food came within 20 minutes there was a live singer outside very good atmosphere.
Gavin Bowen . 2024-05-17
MORE AT Google
fantastic food and very happy 😊
Chris . 2024-05-13
MORE AT Just Eat
We went for breakfast and although there was only one person on shift we had our order correct and the food was warm. Fair play to her. They could do with another member of staff to help though
Des osullivan . 2024-05-11
MORE AT Google
Our experience at this restaurant was exceptional from the moment we arrived until we left. Staff Sam J and Ella were courteous, friendly and attentive and went beyond to ensure we had an enjoyable evening while celebrating our daughter's birthday. This was our first visit and we have recommended this restaurant to family and friends for the overall experience.
Rachel G . 2024-05-09
MORE AT TripAdvisor
We hired the Welsh house bar for our daughter’s 21st birthday. The staff were excellent. Couldn’t do enough to accommodate us. Buffet food served on time and was very tasty. They let us decorate and hire in our own guitarist. Easily accommodated 70 guests with room for dancing 🕺🥂🥃🍺
alisont590 . 2024-05-07
MORE AT TripAdvisor
First experience of Welsh cuisine Ella was both attentive and knowledgeable without being intrusive Great food very good prices and I will be back when next in area Too nosh!
Frankie Clifford . 2024-05-06
MORE AT Google
Nice bar. This time squeezed us in for cocktails upstairs on a very busy night
Stephen Rees . 2024-05-06
MORE AT Google
Popped in to the Welsh house for a drink and had such a lovely time we stayed for dinner. Savoury Welsh cakes are to die for and the pizza was as good as any we’ve had in Italy. The staff were all amazing and we genuinely had a lovely afternoon/evening. The Welsh house is a great asset to the town, big shout out to Jo who served us our meal. Thanks for a grand afternoon !
Kip P . 2024-05-04
MORE AT TripAdvisor
First things first the food, solid 10 out of 10 all day long 😀 our food was delicious and our food palettes was very happy with the our decision on grub. Service was 20 out of 20 I was greated by Sam and Ella haha love the name with them two 😂 awesome welcome, friendly and when I approached them about a question I had and they where spot on the ball and very very helpful with the service they provided and for that I am very very grateful. Atmosphere, 10 out 10 the build was outstanding and the deco was giving of a vibe where we could stayed all day and night so guys of your reading this keep it up 🤙
Afan valley warrior . 2024-04-29
MORE AT Google
Best pizza I’ve ever had. Thank you
Claire . 2024-04-28
MORE AT Just Eat
Absolutely delicious Sunday lunch. Plenty of veg and meat was melt in the mouth. Highly recommend the Roast Sharing Platter. Service was excellent, thank you Joanna. Will definitely return !
Adventurer228191 . 2024-04-28
MORE AT TripAdvisor
Just awesome. Great food great atmosphere. Top place. Great find.
Tony Charters . 2024-04-26
MORE AT Google
Amazing good and live entertainment.
Dave McLeish . 2024-04-26
MORE AT Google
Great food, great atmosphere and great Welsh singing from Wolfie
Billy Evans . 2024-04-26
MORE AT Google
Amazing atmosphere. Great food and company.
Jason Rees . 2024-04-26
MORE AT Google
Awesome place. Picked at random and we had brilliant night! Pizza's we amazing and the live music was fabulous.
Chris Edwards . 2024-04-26
MORE AT Google
Pizza's here are very very good, cannot fault the food at all, I've ordered different ones weekly over the past few months. Orders have been via Just Eat and arrived on time and hot. Unfortunately today the order was marked as delivered but never turned...
Mark E . 2024-04-25
MORE AT TripAdvisor
Don't waste your money! Not surprising isn't was quiet on a Wednesday evening (despite other places being dully booked!) Kids pizza- too big so consequently not cooked properly- all soggy and wet in the middle, ordered some chips on the side- they never turned up. £16 for chicken Kiev and mash, a reasonable price had it not tasted of cardboard and been served with cold mashed potatoes. Overall Completely underwhelmed with the service, lack of quality and price. Plenty of other places in town thar serve good fresh food and a really good price.
Laura Geary . 2024-04-24
MORE AT Google
Normally have a good meal here however our most recent visit has made us not want to return , the Welsh beef burger was bland and tasteless. And the chicken Caesar salad had no sauce , chunks of lettuce and the chicken was clearly frozen...
Isabelle D . 2024-04-23
MORE AT TripAdvisor
Food was over priced and mediocre at best , the ceasars salad was sent back and was taken off the bill , the waitress and waiter were absolutely lovely which is the one good thing I can say about the place , the food we had there last month was really good which is why we returned , sadly we won't be going back again after this experience
Adam 1 . 2024-04-22
MORE AT Google
Great food. Brilliant service. Would definitely recommend
Jonathan Stewart . 2024-04-22
MORE AT Google
The food was lovely and the staff excellent
JONATHAN DAVIES . 2024-04-20
MORE AT Google
Worst service I have ever had , I went twice to give them the benefit, but the second time even worst
Joseph Arnold . 2024-04-19
MORE AT Google
Nice place to drink and eat ..good atmosphere but needs to Improve the service
Richard Norman . 2024-04-17
MORE AT Google
The place looks lovely but we will not return unless the food and service majorly improves. Saturday early evening. New Menu awful hardly any choice, and the specials board was also limited as they didn't have the products. Prices OK so you'd expect this to be reflected in the quality of the food but sadly not. Leg of lamb was mainly fat and so overcooked it was tough, glad I had a starter (even though the cheese balls were tasteless) otherwise I would have been hungry. No good having nice presentation if the quality is dire, personally I'd rather have edible food. Food was tepid so again disappointing. A friend had the salad which was practically a bowl of lettuce with overcooked barely palatable chicken breast, no dressing and none available. Our other friends unfortunately did not have anything good to say about the food either. The wait for drinks was something else. I will add the serving staff we're all very pleasant and did try but the structure needs to be addressed along with the food quality and cooking skills.
jackie c . 2024-04-14
MORE AT Google
Food nice would have liked to have dessert but service was slow when we requested desert noone came back to take order, not staff fault they were constantly busy but think more attention needs to be paid to how management organise service to tables and making of drinks/ bar ordering. Sunday lunch served minus the extra gravy and sauces, needed to go and find a waitress to request these. As said no issue with food and in fairness staff polite and freindly they just needed extra support
Sian Grifiths . 2024-04-14
MORE AT Google
Five of us had Sunday lunch for a birthday. The restaurant itself is lovely and the food was good. Unfortunately the service wasn't the best. The restaurant was very quiet with just us and another three tables eating. There were three waiting staff but nothing...
sianw791 . 2024-04-13
MORE AT TripAdvisor
Customer service non existent. Cold restaurant. Drinks order written down yet she managed to deliver the wrong drink. Our waitress didn't ask if everything was satisfactory . We didn't tip. Disappointed
Mary C . 2024-04-10
MORE AT TripAdvisor
Very poor service. Long wait for starters. Not impressed with food. The pies were very average.
Lesley Antrobus . 2024-04-09
MORE AT Google
First visit. Had 3 courses. Everything was perfect. Service excellent, ambiance excellent. Food excellent. Will definitely return soon.
Gazman14 . 2024-04-06
MORE AT TripAdvisor
I was so looking forward to my first visit......Chaos dont go!!!! Friday at 5pm ...glasses everywhere, tables and menus dirty .plastic flowers..fridge empty....staff dont know what they are doing ...a starter and a desert unavailable and thats heading into the weekend. Complained when i was there. Messaaged Neath and asked for contact details for head office ...message ignored . Had to contact Swansea branch twice before getting an email address .Emailed contact i was given and no response ... Who is running this place 👀 😳 Cant add photos for some reason .... Update 6/4/24 Emailed them in response to the welsh house asking me to and this was ignored too!! Shocking state of affairs !!!
ALLISON VRAC . 2024-04-06
MORE AT Google
I think some staff training might be in order. Front of house staff seemed a bit disorganised and not sure what was going on.
Lee Ralph . 2024-04-06
MORE AT Google
We had a lovely pizza with lots of toppings and a very tasty rump steak with very good chips. We were served by Kenzie J and Sam I. Both staff were really great and very approachable, overall we had a lovely meal washed down with...
Kirsten T . 2024-04-05
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Food was good, we ordered the dragon roar and truffle hunter. I wouldn't recommend the dragon roar as it had piles of what I assume chilis, like enough to completely cover an A4 piece of paper. The truffle hunter was a basic garlicy pizza. Taste is good overall but wouldn't recommend the £36 we spent on it.
James . 2024-04-03
MORE AT Just Eat
The food was really good! I had the macaroni cheese and it was the best I've ever tasted! The staff were great and really helpful.
Karen Vivian . 2024-04-01
MORE AT Google
Ordered pizza, cheesy chips and dough bites - the dough bites were meant to come with a sauce - they were rubbish on its own. Cheesy chips were fine - lot to say about the pizza, the delivery guy just of dropped the box as the pizza was a big mess and I couldn’t eat it very disappointing - all the toppings were falling off and i have a photo to show will put on Google reviews. Delivery driver didn’t apologise or let me know - he run off soon as he dropped it off.
Charlotte . 2024-04-01
MORE AT Just Eat
I had delivery order of pizza, cheesy chips and dough bites Cheesy chips were fine - Dough bites were missing the sauce it comes with which made the side very dry and couldn’t eat them all. Pizza I am really annoyed, I spent lot of money on a meaty pizza for it to be delivery in an absolute mess. The delivery driver must of dropped it - will add photo if I can - The driver just run off quickly without saying anything and I didn’t get chance to ring up to complain as it was late. All the toppings had fallen off and it was inedible. I wanted to try this business for first time and I wished I didn’t Maybe the delivery guys fault but they should hire people who take care when delivering food.
Charlotte Davies . 2024-04-01
MORE AT Google
Such a welcoming pub! Joanna made us feel welcome as soon as we walked through the door. An absolute pleasure to be in a feral Welsh pub! If we hadn’t booked food Joanna would have made us want to spend the day here as she...
Lisa C . 2024-03-31
MORE AT TripAdvisor
nice place, very open and amazing service. food was delicious, everything was cooked to perfection. definitely coming again.
evelyn angel . 2024-03-31
MORE AT Google
pizza was all mushed up! absolutely shocking! tried to complain but no customer service!!!!
Donna . 2024-03-31
MORE AT Just Eat
Absolutely incredible, from our starters right the way through to us finishing our meal we were blown away, can’t thank the staff enough, Teresa looked after us all night and she was a delight. For the price it was well worth it, with me and my partner struggling to fit out the door afterwards as we had to finish our plates we will definitely be returning once we have managed to let our food this evening settle . ⭐️⭐️⭐️⭐️⭐️
Dylan Knight . 2024-03-29
MORE AT Google
A really nice space, but experience marred by slow, inattentive service, and very average food. Top tip: if my glass is empty, ask if I want another drink!
Rob Leonard . 2024-03-29
MORE AT Google
Outstanding, best pizza I’ve had, chips were amazing too
michael . 2024-03-29
MORE AT Just Eat
Went as a family for my son’s 21st birthday fabulous food and we were all made to feel so welcome by all the staff especially Sam who goes out of his way to make sure you have an enjoyable evening will definitely be returning.
andreajoneschells . 2024-03-26
MORE AT TripAdvisor
Excellent food and service, thankyou Laura for the attention and service.
Frank Penny . 2024-03-25
MORE AT Google
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