The Welsh House Neath in Neath Port Talbot

After a four hour drive from Cambridge we dumped our luggage in the hotel opposite and went across the road to the welsh house to grab a bite. Our server Noah was ever so friendly and welcoming. He sorted out a piping hot coffee for my 89 year old Mum. Engaged with my husband re Spurs latest victory and generally was very professional. Nothing was too much trouble. Laura helped out with extra drinks and again was very engaging. We had met her on a previous visit. My husbands pizza was amazing. Compared to Cambridge prices the bill was very reasonable. Noah and Laura made a simple quick supper into a nice relaxed experience .

Fabulous food & service! Thanks Noah!

Disappointing, basic menu. No condiments on the table and none offered, so had to ask. No parmesan cheese offered with pasta dishes, so had to ask for that also. The salmon tagliatelle lacked seasoning. We were then presented with a small amount, to share between four people, in a chipped dish. Steak was tasty, but small portions. It was pretty quiet inside when we arrived, with just one server. However, more staff arrived as we were leaving and one noticed the birthday balloon. She wished my husband happy birthday and gave him a card with 20% off on our next visit. Nice gesture, but not sure we’ll return for food.

Disappointing, basic menu. No condiments on the table and none offered, so had to ask. No parmesan cheese offered with pasta dishes, so had to ask for that also. We were then presented with a small amount, to share between four people, in a chipped dish. Salmon tagliatelle lacked seasoning. Steak was tasty, but small portions. It was pretty quiet inside when we arrived, with just one server. However, more staff arrived as we were leaving and one noticed the birthday balloon. She wished my husband happy birthday and gave him a card with 20% off on our next visit. Nice gesture, but not sure we’ll return for food.

Great beer and food, especially the crisps!!

Popped in for a coffee, no cakes or muffins. Coffee was fine though.

Stopped here for a drink. The location is good. However, the wine was warm, with dirty glasses, and the toilets were disgusting. Would not recommend. We left and went to Cadno Lounge which was much better.

Great service from Laura and Noah. Very friendly too. We had a nice meal for 6 for a works function, will definitely come back.

To say I was disappointed is an understatement. The drinks arrived with ice, even though we requested no ice. Our food arrived and looked absolutely awful. I ordered the Crispy Chicken and Bacon, it arrived extremely crispy and burnt and no BBQ sauce. I m surprised it didn't crack a tooth. One of my dining partners ordered pan fried Chicken supreme, he had two chips left when a waiter brought over a little pan with the leek sauce, he just put it on the table and left. No apology or explanation for the delay. Not one person asked if everything was OK with our meals? We spoke to the manager who apologised and said it wasn't satisfactory and did give us discount off a future visit.... But..... I will not be returning!

Extremely overpriced. Small dishes and extortionate prices. Didn't have half on my plate i was supposed to, would never go back.

Went for dinner on. Thursday evening, was very quiet but to be expected as working week and sun was out. Place was very clean and airy and great decor. We were greeted and dealt with all evening by a guy called Charles who was very pleasant and knew his stuff. We didn’t feel rushed by him and he helped us a lot deciding on drinks and food. There are 2 menus, the main Welsh house menu as described lots of Welsh influences and a pizza menu which I believe is in partnership with the Welsh House Salvotore. This made the deciding a challenge! Anyhow I settled for the Welsh rarebit starter and the Chicken burger with Truffle fries. Both of which were delicious. My friends all had food off the Welsh House menu and there were no complaints. So overall it was a great evening with attentive service by Charles and we all agreed to visit again as there were a lot of things we still wanted to try!!

Lovely friendly staff, food was beautiful, fresh & hot, plenty of choice, from pizzas to main menu. Lots of drink choices as well. Clean, toilets are also nice & clean.

We just held my fathers 80th 🎂 total of 17 guests, we were all seated together food all came at the same time, we had pre booked due to the amount of guests. There was a clitch when ordering and extra food was made but they were quick to get it all resolved, we had a fab meal and made to feel welcome.

Visited here for breakfast and coffee, as fancied trying somewhere different in Neath. Plenty of seating, sat outside in the sun, food and coffee was excellent. I'll certainly be back

Two of us had the Sunday roast sharing platter with a side cauliflower cheese. The food arrived quite promptly after ordering and was well presented and some of the tastiest ever,Turkey,Pork,and Beef slices with a good selection of veg and excellent gravy. The cost was £40 for the two single courses including the side dish which is one of the dearest in the area by far,however was a good quality lunch!

James is attentive, professional and always helpful. Cannot fault him.

Lovely atmosphere, great selection of beers and wine. My meal ,steak, pepper sauce and chips, very nice and cockles and lavabread starter. The rest of our party enjoyed there meals aswell..The Staff were really helpful, but service was slow and had to chase our drinks order the bar was stacked with glasses.. Note to manager, Saturday nights more staff Would I return, yes I would...

Awesome pizzas, delivered nice and hot!

Service was slow and finished dishes were not cleared. A busy day needed more staff. Seated in the lower bar,with large screen and initially noisy. Not recommended.

Fantastic visit to the Welsh house for my birthday staff we very good food was beautiful and fresh. Great ambience. Will definitely be back special thanks to the barman and laura who were fab

Went with a group of a friends and had a great time! The waiters were super lovely and the food was great. Looking forward to coming again 🤩

Best Burger in Neath. Angel and Charles have been friendly staff on previous visits.

Laura,our server was very friendly and helpful on the two evenings we dined at the restaurant. She was engaging to all the diners, not just us.

Food was lovely. Only downside was I ordered two portions of cheesy chips, received two portions of plain chips

Great bowl o cawl. Friendly staff. Good atmosphere

Great service. The pizza's were delicious and delivery was great too. 😃

Great evening with family to celebrate my Father’s Birthday, food was fantastic and the service from Laura was great too👍

Big promotion come dine with us on St David s day, went to order they run out of steak, and salmon, come on 2 o'clock on a Saturday afternoon who is running and ordering food, one of the young male staff kept looking at himself in the mirror, there was a shortage of wine glasses if you paying top money for wine I expect to be served in a nice glass. The owners need to get a grip on the way it's run.

This place is a guilty pleasure and I really don’t want to write a review in fear of it becoming more popular and difficult to book. The food is of a very high quality, made from locally sourced produce. The food has a distinct Welsh theme which is outstanding. The menu, whilst small, has everything you would want. The staff are friendly, attentive and always delivers on your needs. Very highly recommended

Everything perfect 👌🏼 thank you

Absolutely terrible didnt receive my food but moneywas taken out of my account

chips not cooked pizza very cold

The Welsh House is meant to be the "Go To" place in Neath. Top Food, Top Service etc but tonight the service was not were it should have been. I'm not sure who is managing the place, but we barely got served the whole night. The host kept checking in on us and taking our order if we wanted something as we'd not seen any waitress or waiter actually until we ordered dessert. Even with him stepping in, we had to ask for steak knives with the Chateaubriand we reserved (but they still had to check there was any left) On the plus side, food overall was very nice. Well presented etc. The macaroni cheese was a little bland and no salt or pepper on the tables. On top of this, there weren't any running taps in the Female Toilets. So no one was able to wash their hands. We saw other tables talking about this. Mens toilets were equally as confusing. One urinal had a bin bag over it, one other had Out Of Order nailed to the wall above it. Come on Welsh House!! We WANT you to do better. Genuinely, we want to love it there...but who's managing these things?? Sorry to say but, today, you were pretty disappointing overall.

Our second visit. It was slightly odd a year ago with stuff arriving in the wrong order (such as a main before a starter or side), but we decided to give it another go. There’s a warning on arrival about it being winter and not a full menu being available. Serving staff are friendly and helpful, as before. Don’t be fooled by the commercial pizza oven which would do a great job with fresh dough. The bases are obviously bought-in frozen, meaning the outside is crisp enough but the middle gets very wet, such that toppings slide off. As an Anglo-Italian, I’m embarrassed by the quality, I checked out the pizza area and there’s no dough or flour in sight! At least Prezzo has a traditional charcoal oven with fresh dough, as you can see it in action and I’m no fan of chain restaurants either.

Brilliant delivery driver , lovely bloke

Lovely place service was brilliant we had 8 course taster meal and it was a nice change and the food was great

Very warm welcome as i entered, the restaurant is cozy and has a homely feel. Staff were attentive and food was delicious. Definitely coming back, and will recommend to friends and family.

The food here was so good and the ambiance is warm and inviting. The staff were very attentive and provided great service. I highly recommend :)

I had a fantastic stay at The Welsh House! The highlight of my visit was the lovely breakfast—everything was fresh, delicious, and beautifully presented. A special shout-out to James, who served me with such warmth and professionalism. He was absolutely fab, making sure I had everything I needed and adding a friendly touch to the experience. The atmosphere was cozy and welcoming, making it the perfect place to start my day. I would highly recommend The Welsh House to anyone looking for great food and excellent service!

Food was lush, service was friendly and welcoming and atmosphere was great, music was not too loud or quiet

Amazing service and food was exceptional as always definitely a place to visit

Had the Sunday roast, lots of food good value for money my favourite dinner around. Also salvs pizza's are the best around. Good friendly staff

Been here through minimal choice three times now in last two months and every time it’s been the same. Half decent food but the service is terrible due to either generally bad service or expecting one guy to greet people, seat them, take orders, make drinks, deliver food and settle bills. Absolutely ridiculous

Went for the fawlty towers dining experience and was blown away by how amazing the staff were and how fab our evening was

Food and service was brilliant 😊

Nice place to drink and eat ..good atmosphere

We attended a Fawlty Towers dining experience. It was amazing. We were a bit confused where to go on entrance, but once the actors arrived, wow! Food was sensational, great atmosphere and the staff were fantastic. Please do more of this! This place would not have boon on our radar if this event wasn’t on.

Ordered 2 pizzas, one came incorrect, phoned Welsh House and they said ‘the chef has forgot to put the correct ingredients in’ informed I could drive to the restaurant and replace the pizza, not good enough.

Lovely roomy restaurant with good accessible facilities for wheelchairs. Excellent food. Very good service from James, who took particularly good care of my mother on the occasion of her 96th birthday.

Came across this lovely restaurant this evening. Was lucky enough to be seated as it was fairly busy already and there was parties arriving throughout our time there. The staff were friendly and swift with service and the food was beautifully cooked. I had a lovely Rump stake with a red wine sauce and a side of Garlic mushroom. Everything was presented well and I enjoyed it immensely. Beautifully decorated throughout and already recommend it to a work mate for a date night with his wife as I was sat looking at the menu. Will definitely come back again.

fast delivery and delicious pizzas! would definitely order again!

Delicious Sunday Lunch great service and the manager came over and chatted with us. Great service. We will be back.

Superb sunday lunch yet again, had the sharing platter, loads of meat, lovely vegetables, the leek in sauce was outstanding, You wont leave here hungry, the quality of the food is exceptional, lovely staff and warm and cosy, Been coming here for sunday lunch for a few weeks now, and never fails to deliver quality,, Highly reccomended

The pizza is small, has tomatoes on it and is not to the same usual quality. Very disappointed.

Visited as part of a group who had tovprebook meal, then had to wait at least half an hour before fire alarms set off at least 5 times to eventually be told problem with the pizzas ordered. Other food brought out but 2 meals short, no apology. The 2 meals brought 20mins later (not fresh or hot) after the first sitting finished and when pizzas eventually did arrive not cooked properly. When paying told discount given - no discount given for the disastrous meal/service only standard discount given to everyone. Certainly will not be visiting again or recommend to anyone. A complete shambles and not even busy.

Visited as part of a group who had to prebook meal, then had to wait at least half an hour before fire alarms set off at least 5 times to eventually be told problem with the pizzas ordered. Other food brought out but 2 meals short, no apology. The 2 meals brought 20mins later (not fresh or hot) after the first sitting finished and when pizzas eventually did arrive not cooked properly. When paying told discount given - no discount given for the disastrous meal/service only standard discount given to everyone. Certainly will not be visiting again or recommend to anyone. A complete shambles and not even busy. Food: 2/5 | Service: 1/5 | Atmosphere: 2/5

Food was lovely and Angel our server was great so patient and helpful. Bar staff were friendly and nothing was too much trouble! Will definately be returning 🙂

Lovely place to go for drinks or food . staff were very friendly and helpful and very accommodating. Wheelchair accessible . Meals presented nicely. Would recommend leg lamb dinner as meat was sliced ready and very tasty. Just ask for extra gravy.

Great place as ever. Ran out of Welsh breakfast though 😟

I would like to thank all the staff for a warm welcome Christmas Eve, you were amazing with the children and if you will have us we will be back next Christmas Eve x

Good food, good service, basic surroundings.

Main meals and desserts were very good, so why the 3 stars? Two of us were served the wrong drinks, however mistakes sometimes happen and the young staff member was very apologetic. There was a large chip in one of the dinner plates....careless, but not the end of the world. However, what happened next shouldn`t happen in the hospitality industry. The mains were brought to the table, and one of us asked if the sauces were coming separately........asked in a respectful and matter-of-fact way. The staff member, a man in his 50s/60s, snapped back, "I`ve only got one pair of hands". If he did this to humiliate her in front of her friends and to spoil the vibe, he succeeded. Don`t know your name, but what were you thinking????

We were four friends who met up for Sunday Lunch, celebrating a retirement. It was really lovely and the atmosphere was really chilled, the staff were helpful, polite and the food was excellent, the dessert was to die for and we are planning to return for another meal with lovely surroundings.

Warm welcome and delicious coffee, many thanks to the lovely manager James. Menu looks great too but sadly we couldn’t stay for dinner!

First time visit and definitely will be back. Can't fault anything

Sharing plate with mixed meats was gorgeous ,bread and butter pudding recommended too

I visited Welsh House in Neath last night, and I have to say, it was an outstanding experience! Despite the venue being busy, James did an incredible job managing everything with such professionalism and a friendly attitude. His hard work and attention to detail really stood out, making us feel well taken care of throughout our visit. The food was absolutely delicious—each dish was cooked to perfection, full of flavor, and beautifully presented. The atmosphere was warm and welcoming, and you could tell that the team takes great pride in providing excellent service. Highly recommend Welsh House for both the great food and exceptional service!

We booked the upstairs room for a family members birthday. Laura was extremely helpful from the start, she was willing to help and accommodate to our needs. Thank you!

I visited The Welsh House in Neath and was a highlight of my first trip to Wales! The food, made from top-quality Welsh produce, was absolutely delicious and gave me a true taste of the region. James and his team were fantastic, creating a lively and welcoming atmosphere that made the experience even more memorable. Whether you're a first-time visitor or a local, The Welsh House is a must-visit for great food and a warm, friendly vibe. Highly recommend!

Shocking experience. Worst service I've ever known. Food average at best (when it finally arrived). Pre paid for everything as a group and left without having desserts as fed of of waiting. I think we'd have ended up having them for breakfast if we'd waited. Needless to say won't be rushing back

Awful from start to finish .Party of 7 booked for xmas yesterday evening .We booked out table for 7.30 .eventually got our food at 9.45...2 hrs 15 mins later..Even pre ordered food days before Tables were overbooked.All tables were waiting hours for food. One party walked out as couldn't wait any longer.Food arrived was OK ish nothing g special. We did have a discount for long wait .So short staffed a shocking experience spoilt our night and will never return

We hired the lower room for a charity event, staff couldn't have been more helpful. We needed to move furniture as well as bring tables and chairs down for the event, they helped us with everything. The event went really smoothly. Cocktails were delicious too ❤️ diolch

1st est 18:40, then changed a few times eventually arriving after 19:50 with pizzas arriving barely luke warm. Had to microwave to heat so crusts overdone and virtually inedible. Similar last week (currenlty restrictive mobility, hence weekly orders last 2 weeks) Extremely disappointing so definitely won't be reordering and will try elsewhere.

The service was really slow They served a vegetarian.. a stake and ale pie when they had ordered the feta and vegetable pie and they served the smallest fillet steak I have ever seen and want to charge us 32 quid But did reduce to 22 quid After all the other issues and the management didn't want to know made the waiters sort it so no apology when we payed

They never seem to get it quite right here, I really want to like the place as the food is ok if a little expensive and let’s face it there’s not a lot of choice of places to go in Neath but I always come away disappointed here!! The staff always seem disinterested and uninformed… ‘I’ve got all the gins’ and mentioning a couple of colours is not good! There’s no friendliness when taking the order or dropping food off, it’s a bit like a ‘caff’. It’s also very noisy, they turned the music up at one point when we were eating, felt like I was shouting at my husband, so much for a romantic meal out. But by far the worse thing is since taking over they’ve tried to pack in more tables and they are far, far too close, my husband had a waiter’s backside in his face whilst he was eating, now some people may enjoy this but not our cup of tea!! Such a shame, could be so much more!!

I had a lovely meal in the Mezanae area for my baby shower (16.11.24). The booking process was easy and I was sent emails to pay a deposit and create a pre order before the day. when we arrived, the table had been dressed beautifully and we were able to add finishing touches. the Mezanae area was perfect for a group meal (16 people) and felt private but still with a great atmosphere. Staff checked the pre-order with us on arrival and made sure there were no errors, being very attentive to any changes that needed to be made. Food was served on time and the meals we received were delicious. I would definitely recommend The Welsh House Neath and can't wait to try their other venues.

Had Sunday lunch here today with the family. All enjoyed the food and the atmosphere, staff helpful. Will revisit.

I had a lovely meal in the Mezanae area for my baby shower (16.11.24). The booking process was easy and I was sent emails to pay a deposit and create a pre order before the day. when we arrived, the table had been dressed beautifully and we were able to add finishing touches. the Mezanae area was perfect for a group meal (16 people) and felt private but still with a great atmosphere. Staff checked the pre-order with us on arrival and made sure there were no errors, being very attentive to any changes that needed to be made. Food was served on time and the meals we received were delicious. I would definitely recommend The Welsh House Neath and can't wait to try their other venues.

Lovely place, good value and friendly staff. Many thanks!

Had a fantastic experience in The Welsh House in Neath, staff were amazing in particular Jo, Lyndsey and Laura were outstanding host and the food was excellent, keep up the good work all 👍😊

Called over to neath and tried a meal here at lunch time, food was hot, tasty and price was reasonable. Will be going again to try another dish soon.

Lovely food and a good welcome definitely be coming back

Best meal I’ve ever had food was absolutely stunning, would 100% recommend anyone trying here

Well, where to start... firstly we paid a deposit of £5 per person which was fine with our party of 6. But when we added a further 3 people 3 days before our meal date , they had no record or our booking, so lucky we had added 3 more people or we would have turned up and maybe not had a table... and I have to add 7 of the party came from as far as Bargoed and Llangadog (so a far way). Then when we got there, there was no table set up for us. So, while we waited for them to do that, we just stood there in everyone's way. Finally had our meal, which was nothing to write home about . Wasn't worth what it cost. Then the final straw was when we went to pay the bill, they hadn't taken the deposit off.... what a shambles. Mickey mouse outfit comes to mind...... Will we go there again? That would be a NO

Absolutely freezing in there. Time ordering to being served was far too long. Food ok......nothing exceptional.

Fantastic place to eat and hang out with friends. Food was excellent either generous portions and the overall feel and atmosphere was great. Can highly recommend.

Went as a couple, it is local for us and we only want the best for this place. As it was Halloween there were some special menu additions and an organised ‘ghost walk.’ The latter seemed strange as it took a horde of paying customers and even some serving staff out of the restaurant during peak purchasing time and just as the live band started? Leaving the band playing to a handful of people.. There was also a long quiz which had obviously taken a lot of compilation. As ever, the tech savvy younger table won that by quite a margin. My main input here is around structure. There were 4 menus on the table- normal, pizza, weekly specials and Halloween specials. Nobody introduced or explained them at all e.g. the combination of courses. During the meal nobody approaches the table to ask about more drinks or end of meal coffees- or how is your meal - you always have to hail them/catch their attention.. Lost opportunities all over. The staff are pleasant but not coordinated or sales focussed. A small detail, there was no salt and pepper on the table. We went to retrieve it from a bar counter… as did another nearby table. No allergy question asked. Moving to the food that was good/ some very good. The venue has an excellent specialist pizza chef with a proper oven.. As said, overall, good food but uncoordinated staff who you have to ‘chase’ for service.. this means loss of income for the house. Also, you can’t fault the entertainment but all taken together it was an odd non -stop combination. A plea would be- please get an experienced front of houser in so you stay in the Town. It could be, and at times was previously so good in here.

Poor Service, one poor member of staff on her own, while rest of team take paying customers for a ghost walk. Shout out to Kimmy for doing an excellent job on her own, even when some customers were shouting at her. Poor management leaving a young lady on her own

Special event at The Welsh House to celebrate Hallowe’en. Great idea - ticketed event to include a £10 cocktail. Quiz, music & ghost walk all for £5, with the option of adding food from a special menu. The food was decent, the staff were clearly working very hard to manage food and drink orders as well as participating in the activities. Good blueprint for future events

Lovely breakfast the Eggs Benadict was really nice

Great New addition to Carmarthen with great food, drinks and fantastic entertainment 👌

Absolutely brilliant evening! Halloween quiz, fantastic band followed by a ghost walk around Neath. Can't recommend this place & the staff enough. Special mention to James, Alex, Eva & Laura....definitely the hosts with the most!

Went for a Halloween Night. Absolutely brilliant value for money. A fantastic ghost walk (even if it almost gave me a heart attack), great quiz in a warm and inviting venue, a free Halloween style cocktail and incredibly friendly and prompt service from Eva, Laura, James and Alex. A privilege to have such a venue in Neath.

Very nicely done out, comfortable atmosphere, some of the dishes were a little disappointing. The staff were friendly and helpful, but very slow as whilst first course arrived in good time, unfortunately main course took forever to arrive, no apologies or explanation. The restaurant wasn't busy. But overall a nice experience.

Wouldn't recommend this place to anyone unless they fancied wasting their money on a poor experience with unprofessional staff

First visit on recommendation by friend for Sunday lunch . We were not disappointed. Look forward to our next visit

Nice food .. but don't be in a hurry - once you've ordered, you are pretty much left alone.

Good value nicely presented meals

Beautiful place, excellent food and also good background music!!!! If you pass by, it's worth a stop!!!!

Sunday dinner is the best I e had in along time, would recommend to anyone also have live music on a Friday night can't really fault it I would recommend booking a table.