The Welsh House Neath in Neath Port Talbot

Ordered 2 pizzas, one came incorrect, phoned Welsh House and they said ‘the chef has forgot to put the correct ingredients in’ informed I could drive to the restaurant and replace the pizza, not good enough.

Lovely roomy restaurant with good accessible facilities for wheelchairs. Excellent food. Very good service from James, who took particularly good care of my mother on the occasion of her 96th birthday.

fast delivery and delicious pizzas! would definitely order again!

Came across this lovely restaurant this evening. Was lucky enough to be seated as it was fairly busy already and there was parties arriving throughout our time there. The staff were friendly and swift with service and the food was beautifully cooked. I had a lovely Rump stake with a red wine sauce and a side of Garlic mushroom. Everything was presented well and I enjoyed it immensely. Beautifully decorated throughout and already recommend it to a work mate for a date night with his wife as I was sat looking at the menu. Will definitely come back again.

Superb sunday lunch yet again, had the sharing platter, loads of meat, lovely vegetables, the leek in sauce was outstanding, You wont leave here hungry, the quality of the food is exceptional, lovely staff and warm and cosy, Been coming here for sunday lunch for a few weeks now, and never fails to deliver quality,, Highly reccomended

Delicious Sunday Lunch great service and the manager came over and chatted with us. Great service. We will be back.

The pizza is small, has tomatoes on it and is not to the same usual quality. Very disappointed.

Visited as part of a group who had to prebook meal, then had to wait at least half an hour before fire alarms set off at least 5 times to eventually be told problem with the pizzas ordered. Other food brought out but 2 meals short, no apology. The 2 meals brought 20mins later (not fresh or hot) after the first sitting finished and when pizzas eventually did arrive not cooked properly. When paying told discount given - no discount given for the disastrous meal/service only standard discount given to everyone. Certainly will not be visiting again or recommend to anyone. A complete shambles and not even busy. Food: 2/5 | Service: 1/5 | Atmosphere: 2/5

Visited as part of a group who had tovprebook meal, then had to wait at least half an hour before fire alarms set off at least 5 times to eventually be told problem with the pizzas ordered. Other food brought out but 2 meals short, no apology. The 2 meals brought 20mins later (not fresh or hot) after the first sitting finished and when pizzas eventually did arrive not cooked properly. When paying told discount given - no discount given for the disastrous meal/service only standard discount given to everyone. Certainly will not be visiting again or recommend to anyone. A complete shambles and not even busy.

Food was lovely and Angel our server was great so patient and helpful. Bar staff were friendly and nothing was too much trouble! Will definately be returning 🙂

Lovely place to go for drinks or food . staff were very friendly and helpful and very accommodating. Wheelchair accessible . Meals presented nicely. Would recommend leg lamb dinner as meat was sliced ready and very tasty. Just ask for extra gravy.

Great place as ever. Ran out of Welsh breakfast though 😟

I would like to thank all the staff for a warm welcome Christmas Eve, you were amazing with the children and if you will have us we will be back next Christmas Eve x

Good food, good service, basic surroundings.

Main meals and desserts were very good, so why the 3 stars? Two of us were served the wrong drinks, however mistakes sometimes happen and the young staff member was very apologetic. There was a large chip in one of the dinner plates....careless, but not the end of the world. However, what happened next shouldn`t happen in the hospitality industry. The mains were brought to the table, and one of us asked if the sauces were coming separately........asked in a respectful and matter-of-fact way. The staff member, a man in his 50s/60s, snapped back, "I`ve only got one pair of hands". If he did this to humiliate her in front of her friends and to spoil the vibe, he succeeded. Don`t know your name, but what were you thinking????

We were four friends who met up for Sunday Lunch, celebrating a retirement. It was really lovely and the atmosphere was really chilled, the staff were helpful, polite and the food was excellent, the dessert was to die for and we are planning to return for another meal with lovely surroundings.

Warm welcome and delicious coffee, many thanks to the lovely manager James. Menu looks great too but sadly we couldn’t stay for dinner!

First time visit and definitely will be back. Can't fault anything

Sharing plate with mixed meats was gorgeous ,bread and butter pudding recommended too

Shocking experience. Worst service I've ever known. Food average at best (when it finally arrived). Pre paid for everything as a group and left without having desserts as fed of of waiting. I think we'd have ended up having them for breakfast if we'd waited. Needless to say won't be rushing back

We booked the upstairs room for a family members birthday. Laura was extremely helpful from the start, she was willing to help and accommodate to our needs. Thank you!

I visited Welsh House in Neath last night, and I have to say, it was an outstanding experience! Despite the venue being busy, James did an incredible job managing everything with such professionalism and a friendly attitude. His hard work and attention to detail really stood out, making us feel well taken care of throughout our visit. The food was absolutely delicious—each dish was cooked to perfection, full of flavor, and beautifully presented. The atmosphere was warm and welcoming, and you could tell that the team takes great pride in providing excellent service. Highly recommend Welsh House for both the great food and exceptional service!

I visited The Welsh House in Neath and was a highlight of my first trip to Wales! The food, made from top-quality Welsh produce, was absolutely delicious and gave me a true taste of the region. James and his team were fantastic, creating a lively and welcoming atmosphere that made the experience even more memorable. Whether you're a first-time visitor or a local, The Welsh House is a must-visit for great food and a warm, friendly vibe. Highly recommend!

Awful from start to finish .Party of 7 booked for xmas yesterday evening .We booked out table for 7.30 .eventually got our food at 9.45...2 hrs 15 mins later..Even pre ordered food days before Tables were overbooked.All tables were waiting hours for food. One party walked out as couldn't wait any longer.Food arrived was OK ish nothing g special. We did have a discount for long wait .So short staffed a shocking experience spoilt our night and will never return

We hired the lower room for a charity event, staff couldn't have been more helpful. We needed to move furniture as well as bring tables and chairs down for the event, they helped us with everything. The event went really smoothly. Cocktails were delicious too ❤️ diolch

1st est 18:40, then changed a few times eventually arriving after 19:50 with pizzas arriving barely luke warm. Had to microwave to heat so crusts overdone and virtually inedible. Similar last week (currenlty restrictive mobility, hence weekly orders last 2 weeks) Extremely disappointing so definitely won't be reordering and will try elsewhere.

Nice place to drink and eat ..good atmosphere

The service was really slow They served a vegetarian.. a stake and ale pie when they had ordered the feta and vegetable pie and they served the smallest fillet steak I have ever seen and want to charge us 32 quid But did reduce to 22 quid After all the other issues and the management didn't want to know made the waiters sort it so no apology when we payed

They never seem to get it quite right here, I really want to like the place as the food is ok if a little expensive and let’s face it there’s not a lot of choice of places to go in Neath but I always come away disappointed here!! The staff always seem disinterested and uninformed… ‘I’ve got all the gins’ and mentioning a couple of colours is not good! There’s no friendliness when taking the order or dropping food off, it’s a bit like a ‘caff’. It’s also very noisy, they turned the music up at one point when we were eating, felt like I was shouting at my husband, so much for a romantic meal out. But by far the worse thing is since taking over they’ve tried to pack in more tables and they are far, far too close, my husband had a waiter’s backside in his face whilst he was eating, now some people may enjoy this but not our cup of tea!! Such a shame, could be so much more!!

I had a lovely meal in the Mezanae area for my baby shower (16.11.24). The booking process was easy and I was sent emails to pay a deposit and create a pre order before the day. when we arrived, the table had been dressed beautifully and we were able to add finishing touches. the Mezanae area was perfect for a group meal (16 people) and felt private but still with a great atmosphere. Staff checked the pre-order with us on arrival and made sure there were no errors, being very attentive to any changes that needed to be made. Food was served on time and the meals we received were delicious. I would definitely recommend The Welsh House Neath and can't wait to try their other venues.

I had a lovely meal in the Mezanae area for my baby shower (16.11.24). The booking process was easy and I was sent emails to pay a deposit and create a pre order before the day. when we arrived, the table had been dressed beautifully and we were able to add finishing touches. the Mezanae area was perfect for a group meal (16 people) and felt private but still with a great atmosphere. Staff checked the pre-order with us on arrival and made sure there were no errors, being very attentive to any changes that needed to be made. Food was served on time and the meals we received were delicious. I would definitely recommend The Welsh House Neath and can't wait to try their other venues.

Lovely place, good value and friendly staff. Many thanks!

Had Sunday lunch here today with the family. All enjoyed the food and the atmosphere, staff helpful. Will revisit.

Had a fantastic experience in The Welsh House in Neath, staff were amazing in particular Jo, Lyndsey and Laura were outstanding host and the food was excellent, keep up the good work all 👍😊

Lovely food and a good welcome definitely be coming back

Called over to neath and tried a meal here at lunch time, food was hot, tasty and price was reasonable. Will be going again to try another dish soon.

Best meal I’ve ever had food was absolutely stunning, would 100% recommend anyone trying here

Absolutely freezing in there. Time ordering to being served was far too long. Food ok......nothing exceptional.

Well, where to start... firstly we paid a deposit of £5 per person which was fine with our party of 6. But when we added a further 3 people 3 days before our meal date , they had no record or our booking, so lucky we had added 3 more people or we would have turned up and maybe not had a table... and I have to add 7 of the party came from as far as Bargoed and Llangadog (so a far way). Then when we got there, there was no table set up for us. So, while we waited for them to do that, we just stood there in everyone's way. Finally had our meal, which was nothing to write home about . Wasn't worth what it cost. Then the final straw was when we went to pay the bill, they hadn't taken the deposit off.... what a shambles. Mickey mouse outfit comes to mind...... Will we go there again? That would be a NO

Fantastic place to eat and hang out with friends. Food was excellent either generous portions and the overall feel and atmosphere was great. Can highly recommend.

Went as a couple, it is local for us and we only want the best for this place. As it was Halloween there were some special menu additions and an organised ‘ghost walk.’ The latter seemed strange as it took a horde of paying customers and even some serving staff out of the restaurant during peak purchasing time and just as the live band started? Leaving the band playing to a handful of people.. There was also a long quiz which had obviously taken a lot of compilation. As ever, the tech savvy younger table won that by quite a margin. My main input here is around structure. There were 4 menus on the table- normal, pizza, weekly specials and Halloween specials. Nobody introduced or explained them at all e.g. the combination of courses. During the meal nobody approaches the table to ask about more drinks or end of meal coffees- or how is your meal - you always have to hail them/catch their attention.. Lost opportunities all over. The staff are pleasant but not coordinated or sales focussed. A small detail, there was no salt and pepper on the table. We went to retrieve it from a bar counter… as did another nearby table. No allergy question asked. Moving to the food that was good/ some very good. The venue has an excellent specialist pizza chef with a proper oven.. As said, overall, good food but uncoordinated staff who you have to ‘chase’ for service.. this means loss of income for the house. Also, you can’t fault the entertainment but all taken together it was an odd non -stop combination. A plea would be- please get an experienced front of houser in so you stay in the Town. It could be, and at times was previously so good in here.

Poor Service, one poor member of staff on her own, while rest of team take paying customers for a ghost walk. Shout out to Kimmy for doing an excellent job on her own, even when some customers were shouting at her. Poor management leaving a young lady on her own

Lovely breakfast the Eggs Benadict was really nice

Special event at The Welsh House to celebrate Hallowe’en. Great idea - ticketed event to include a £10 cocktail. Quiz, music & ghost walk all for £5, with the option of adding food from a special menu. The food was decent, the staff were clearly working very hard to manage food and drink orders as well as participating in the activities. Good blueprint for future events

Absolutely brilliant evening! Halloween quiz, fantastic band followed by a ghost walk around Neath. Can't recommend this place & the staff enough. Special mention to James, Alex, Eva & Laura....definitely the hosts with the most!

Great New addition to Carmarthen with great food, drinks and fantastic entertainment 👌

Went for a Halloween Night. Absolutely brilliant value for money. A fantastic ghost walk (even if it almost gave me a heart attack), great quiz in a warm and inviting venue, a free Halloween style cocktail and incredibly friendly and prompt service from Eva, Laura, James and Alex. A privilege to have such a venue in Neath.

Very nicely done out, comfortable atmosphere, some of the dishes were a little disappointing. The staff were friendly and helpful, but very slow as whilst first course arrived in good time, unfortunately main course took forever to arrive, no apologies or explanation. The restaurant wasn't busy. But overall a nice experience.

Wouldn't recommend this place to anyone unless they fancied wasting their money on a poor experience with unprofessional staff

First visit on recommendation by friend for Sunday lunch . We were not disappointed. Look forward to our next visit

Nice food .. but don't be in a hurry - once you've ordered, you are pretty much left alone.

Good value nicely presented meals

Beautiful place, excellent food and also good background music!!!! If you pass by, it's worth a stop!!!!

Sunday dinner is the best I e had in along time, would recommend to anyone also have live music on a Friday night can't really fault it I would recommend booking a table.

First visit here. Lovely Sunday roast, vegetarian and beef option, along with a Bara Brith and custard for dessert. Will definitely re-visit to try meals from their main menu.

Lovely food and lovely atmosphere and the server Jake was lovely and polite will return 5*

Our first time here this evening and we were a party of 15 mixture of adults and children. Staff were amazing and the food was delicious. Nothing was too much trouble at all. Staff were all lovely, and the steak which I had was cooked to my liking and tasted so good. I would definitely recommend you visiting and booking a party here. We will be back.

Good points: The food was outstanding. Couldn't fault it. Everyone was happy with their meals! Compliments to the chef. Unfortunately, there are more bad points than good: We booked for a group of 8 at 5:30pm. When we arrived, there was no table available for us, so we were seated in their function room. We waited for an hour for our food to arrive, which was fine while we were chatting and had drinks, or so we thought.... When we were half way through our meals, the waiter came over to tell us we had to leave within 10 minutes as there was a private party booked at 7pm. We had to rush our food, and were then told we would be seated back in the main restaurant. When we vacated the function room, there was once again no table for us. The staff did arrange one for us, but we felt disappointed that even though we had been asked to leave the function room, that a table wasn't waiting for us.... What would have happened if we were carrying our plates of food....? 🤔 We were then offered a round of complimentary drinks as a way of apology, but unfortunately we waited again for this. Another hour passed. Then finally, we came to pay... Two more hours of waiting. It seemed that the venue/staff/systems were I'll equipped to handle a full restaurant and full function room. To add final insult to injury, when we were leaving, we over heard the manager asking her staff if we had ALL paid.... We were tempted to walk out without paying many times in those two hours, but we waited... And then to hear that was really disappointing!

Absolutely gorgeous pizza, would highly recommend. Staff are friendly as well and there's always a chilled out vibe whenever I visit. Can't wait to visit for our Christmas meal! Da iawn pawb!

Food was beautiful. Staff were friendly and helpful

Friendly helpful staff and a traditional Sunday lunch

Pizza was really good as always. One topping was missing that I paid extra for was missing I asked just eat for refund just for the topping because the rest of the order was fine and they refunded whole amount which I was not expecting.

Had a couple of beers and lunch. Nice atmosphere and good service from the staff but they were really stretched as it was quite busy. Good value 👍👍

The pizza was absolutely delicious!

Fantastic good and a really great atmosphere, show casing Welsh ingredients cooked perfectly. I had the fish and chips, the fish was light, meaty and steaming hot and perfectly battered. The chips were lovely thick cut with extremely fluffy potato and a glassy crunchy shell. Possibly a bit more expensive than other locations in the town but 100% recommended

A lovely place for a quality meal of welsh ingredients with french cuisine influence. We visited on a Tuesday evening so quiet atmosphere as only four to five tables filled. The service was attentive and relaxed with food arriving at a good pace. The portion sizes are good with attention placed on the presentation of dishes and welsh provenance of ingredients. I understand that there can be a wait of food when the place is full that said would heartily recommend for a good quality meal in central Neath. There is a three course menu for reduced price. Good selection of drinks with three choices of red and white wines by the glass if not splitting a bottle.

Had a lovely meal at the Welsh house. Great service all round, in particularly from James. He did his upmost to accommodate our visit and he did everything with a smile 😊 His service was the icing on the cake for me.

James was incredibly attentive without being intrusive. He checked in with us periodically to make sure everything was to our liking and even went out of his way to accommodate a special request we had. His genuine care and professionalism made a significant difference in our dining experience. What stood out the most was how James handled a small issue with our order. He addressed it swiftly and with a smile, turning what could have been a minor inconvenience into a positive part of our meal. His approach made us feel valued and well-cared for.

Brilliant restaurant and cocktail bar in centre of town, very different from the adjoining pubs and fast food outlets. Staff welcoming and accommodating, even making space on a busy night. Food has a local Welsh tilt to well know meals, making it a pleasure. Food was well cooked and presented. A new favourite when I visit next….well done

delivery was quick but they forgot our chips

Our order for drinks were taken very quickly, we received our drinks very quickly and The staff were amazing and kind. I would most definitely come again and expect the same level of brilliant service

10 mins late and 2 items missing from order. thank you for refund

The very first thing to notice is the traditional feel, the whole place has. Lots of dark wood, spacious gaps between tables and seating, plenty of room for anyone with mobility issues. The welcoming staff are excellent, Jo and Kamima provided great service, with plenty of smiles, made everyone feel special. The food was exceptional, all from a menu, full of Welsh produce, with every meal, including kids burger, being of the highest quality. Absolutely enjoyed the visit and definitely one place to try.

Visited here on a Saturday Evening and can't praise it enough. Our table was booked for 6:30 and we had pre-ordered as there were 11 of us. We had a table upstairs in the mezzanine area which was perfect - space to ourselves, but could still hear all the other guests downstairs so didn't feel excluded from the atmosphere at all - plus close to the loos when needed. Food was served and majority of us had starters and mains. No desserts were ordered as we were all so full. Food was excellent and portions a really good size too. Everything was spot on the staff were amazing and we will be returning. Already looking at their Christmas menus

The Welsh House in Neath offers a delightful dining experience. We enjoyed creamy garlic mushrooms on sourdough toast, which were rich and flavorful. The standout was the Welsh plant-based burger, bursting with taste that lingers pleasantly. The atmosphere was welcoming, making it a memorable evening. Highly recommend!

We wanted to have a Welsh breakfast but they didn't have any cockles!

Our server, Jake, took great care of us. The atmosphere was wonderful, and the food and drinks were great. Highly recommend The Welsh House in Neath

A friend and I visited The Welsh House on Saturday to try out their pizzas as we have had so many recommendations to do so. We were greeted at the door and promptly ordered drinks which were lovely. Nice to see all the Welsh distillery’s such as Aber Falls and Penderyn in such a prominent position on the bar; however we opted for the Pravha on draught. We both thoroughly enjoyed our meal as well as the atmosphere and service. Excellent job guys, we’ll be back soon!

Had a nice meal and great conversation. Travelling for work and we will be back for sure.

The food was absolutely delicious. We had the truffle chips (so deliciously crispy and fluffy) and pizzas (Italian quality, like mamma used to make). I would definitely recommend it for pizzas and can’t wait to try other items on the menu. Lovely friendly staff and a lovely ambience (when it isn’t too busy).

Such a shame,this place served really good for, has lovely decor, and good beer on tap. The service was so bad the day we visited, hopefully it was just down to one lazy waiter.

Great place really nice interior. Staff were nice but a bit all over the place clumsy. Food tasty and reasonably price for lunch.

Very friendly, helpful. Also dog friendly. We had the Welsh Experience. Had to tick tomato soup as no place to tick wonderful welsh experience. Thanks to Laura and other Neath staff.

Really lovely venue. Food was amazing, nicest chips I’ve had. James was very welcoming, friendly and professional. Great addition to the business

Visiting Neath and have eaten and drank here many times, very welcoming place with awesome decor, amazing staff Jake and Joanna are always nappy to help if you need anything with a smile. Will always take people here for food drink or just to sit and listen to the live music. Thanks team 🫶🏼⭐️⭐️⭐️⭐️⭐️

My server was Charles. He was incredibly polite, treated me with respect and really seems to enjoy his job. His service was spot on and I will definitely come again.

Fantastic pizza and friendly staff.

I have stayed in Neath for 2 weeks, I have been here multiple times and the food is always outstanding. The service from Joanna and the team was amazing

Absolutely amazing. We walked into, what appeared to be, the busiest time of the week. Perfect hosts and food. Highly recommended.

Very nice. Jake is fab. Thank you.

Delivery driver was not very helpful also did not deliver food to the door we was asked to go outside to collect are food from him on the road

Pizza’s are the best around! Atmosphere inside is better in the evening and on a summers evening outside is the best! Some staff really need to learn to smile which is why it lost a star!

It was a lovely place to eat. I thoroughly enjoyed the Sunday dinner, the staff were friendly and approachable and the place itself was lovely. I will definitely go again.

Food was excellent for all 4 of us with great choice and quality with well provisioned bar and great beers on tap. Despite nice staff the service was very very slow and the venue seemed understaffed with long waits for drinks and attention. If the service and staffing levels get sorted we would be regulars.

Called in for a lunch on a Wednesday shown quickly to our table and that’s where it falls apart. Waited quite some time for our order to be taken ,drinks took 10 minutes to appear this when considering there were three people serving and only three tables occupied. Our main meal arrived in a dazzling 45 minutes,this for a bowl of ready made stew and a reheated shepherds pie. The size of the portions are small but the prices are high will not be returning.

Booked a table for 6 for 7pm - no table reserved and still awaiting food over an hour later. Can’t tell you whether food is edible as the wait is intolerable.

Disappointed. Ordered the leek and cheese welsh cakes but they were a bit well done and therefore dry. Had a pizza for main and was given the wrong one. It tasted lovely but not what I ordered. We ordered chips which were very very crispy. We also ordered the cheese board with Perl las but had to ask for the Perl las as it was missing!. The service was ok but the young girls were more interested in having a chat than checking to see if the customers were ok. There only thing that I can say was that they did not rush us out of there and the overall vibe was good,

Went for sunday lunch with my Autistic daughter Joanna and staff was amazing with us put us on a quite table from noise it made our lunch more enjoyable we will be back

Great food and friendly staff. Young guy that served us is a credit to the restaurant. So polite,helpful and informative

This place is a fantastic dinner night to have with family or friends The food is outstanding and the service is amazing would recommend