Based on 14 opinions finded in 1 websites

Based on 14 opinions finded in 1 websites
Nº 671 in 851 in South Lakeland
Opinions
Awful, second time hair in food. Milkshake and waffle. The lady serving us didn’t wash her hands before using her hands to get the ice cream out of the scoop. My friend orders a waffle but they didn’t not have enough waffle mixture after I asked if she could make it and she still said no and I was still charged the same amount for half of a small waffle. As we walked into the shop it took the server 10mins to come down and serve us. Very disappointed with something that used to be good
Annabel K . 2023-11-22
MORE AT TripAdvisor
Lovely choice of flavoured ice creams. I had 2 scoops rum & raisin with rhubarb and ginger. Hubby had strawberry with mint chocolate chip. Very nice! Sat and ate our ice creams on the seats across the road. Dog friendly too.
Di B . 2023-06-03
MORE AT TripAdvisor
Good choice of nice ice cream - the usual chocolate, strawberry etc. plus a few less common (plum & damson). Reasonable sized portion in a cone or cup. There is space to eat inside, and dogs are welcome inside.
Jenni M . 2023-05-31
MORE AT TripAdvisor
Popped in for a business appointment and was also due my driving break - fancied a decent coffee and this place didn’t disappoint. Topped off nicely with a cherry waffle cone - fabulous, absolutely fabulous. Great service at a reasonable price with excellent coffee & ice cream.
Mac . 2023-05-23
MORE AT TripAdvisor
Staff abrupt and rude, not slightest bit welcoming. Amount of ice cream pathetically small compared to other places visited. Won't be going back.
Trek26179457410 . 2023-04-08
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1036 Opinions
Highly recommended! Great service, friendly people, and pleasant conversations. What more could you need?
420 Opinions
We ordered food by calling the restaurant for a delivery and it is accepted. After 30 mins the restaurant calls back mentioning different rules for delivery which were conveniently forgotten when the order was accepted. Please grow up guys, do not trouble the visitors of this beautiful place.
1526 Opinions
My partner and I ate here on 4-5-25. Service was initially great, food selection was good and generally tasty. We were having a really pleasant evening. The toilets downstairs unfortunately were a bit unclean and the area smelled of stale cigarette smoke, but this did not detract from our experience so far. HOWEVER my partner then found a long black curly hair embedded and cooked within an onion bhaji, which instantly put us off from eating further. I complained very discretely to the manager, away from the eating area and other diners, and asked for a goodwill discount but was met with a dismissive and flippant attitude and the response of "well it's not like we did it on purpose" and "these things happen". Eventually the manager agreed to a 20% discount off our bill, which was acceptable but hard fought! When we left the premises we were made to feel unwelcomed and as if we had done something wrong. Any return to Ambleside will surely omit a visit to this place in the future.