Based on 289 opinions finded in 1 websites

Based on 289 opinions finded in 1 websites
Nº 323 in 636 in Gateshead
Opinions
Last night I booked a table as I have many times before always having good food BUT this was not! I ordered a chicken pizza and chips, they sent a bolognese by mistake. The replacement came and although it tasted all right it looked anaemic and the chips were very under cooked. My wife has a chicken burger and the upper bun was rock hard and inedible. This really was not as we had eaten on other occasions so please be aware standards may have dropped. On a positive note the Madri lager was lovely.
Michael M . 2025-03-09
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Absoulutly Amazing time food was amazing and the price is really good. I had a pizza and my mum had the salad super fresh food and really nice and helpful staff. Will definitly be coming back
Nathaniel Cowan Hart . 2025-03-09
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Had my 50th Birthday Bash here it was perfect! Hired side back room which was beautiful, and also had room next to it too which was really good for those who wanted a quieter seating area. Manager & Staff were amazing and so accommodating, always asking if everything was OK. I had so many friends and family come up to me throughout tge night saying how nice the pub was and the vibe. I thoroughly enjoyed having my 50th here, and I had my own playlist music in the room, Manc/ Dance/Music it was a top night! Xx XX BIG THANK YOU TO THE VIC XX
Ilovefoodx . 2025-02-25
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I’ve been coming here over the years and it never disappoints, my absolute favourite is the Sunday dinner. It’s super tasty and you get plenty on your plate. It’s always a good amount of busy but never seems crowded, staff are well attentive. We were served by a lovely guy named Dean who was super friendly, it always makes the world of difference! I would highly recommend this place
Becca . 2025-01-26
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Popped in here for a drink with friends the night before a wedding. I ordered a Guinness, which the young barman nearly threw over us as he put it down with such gusto. The pint was pouring all down the sides of the glass and it hadn't been left to settle like a Guinness should, there was no head on it at all. I said, in a polite manner, that that is not how a Guinness should be served and would it be possible to have another, these things happen with inexperienced staff so I didn't think it would be a problem. He disappeared and an older lady, who I assume was the manager or landlady, approached me from behind and began shouting at me that there was nothing wrong with the Guinness and they weren't going to pour another one as it would be wasted. She was quite unnecessarily aggressive when I was within my rights to request a new Guinness based on how it was served. They wiped the glass and topped it up so it had a head on it, but the whole encounter was bizarre and unnecessary. It's a shame that this happened as the bar has a nice vibe and it made myself and my friends feel very uncomfortable.
lazyeyebailey . 2024-12-09
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Sunday lunch,food was good but everything was luke warm,the plates/containers were stone cold,gravy was fantastic but cold!?Didnt complain as we really like the place and the staff are FAB!
Keith H . 2024-11-05
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Organised for a family gathering. Food was good value for what we received. Waiting staff were attentive and helpful. Only thing I would ask is that they turn the music down in the restaurant, or work out a way to separate it from the main bar because it was deafening at times and made it incredibly difficult to hold a conversation. Absolutely no reason for the music to be that loud and it's bad enough as it is when older members of our table struggle to hear at the best of times!
Simon . 2024-11-01
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I came here with friends for Sunday dinner and had the most amazing meal with fantastic service. I had the trio of meats, all of which were faultless. The portions were very generous and included everything you would hope to see on a Sunday dinner - all the trimmings, not just some of them. Everything was perfectly cooked and tasted great. Our table had a good view of the kitchen and we could see that Gary the chef runs a very tight ship - he clearly enjoys cooking, takes great pride in his work which is why the result was so good. Thanks again Gary! Special mention also to Emma who served us throughout the afternoon - polite, professional and service with a smile. Will definitely be back for more soon!
Steve . 2024-10-09
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Booked here after our son who lives locally received a few recommendations, we booked a latish lunch for his birthday on a bank holiday Monday. It was busy with a nice vibe, as a family of 3 we have very different tastes and all very much enjoyed our meals. The staff were very pleasant and helpful, courteous and attentive but not overly so! Would definitely go back as we all enjoyed the food, there was also a good selection of drinks to entice ys back.
Christine D . 2024-05-30
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This venue has lost a 8+ years visiting customer for good for shier disraspect. I ordered food whilst at the venue at 11:55am on 7th April 2024. The venue was not busy, I waited 25 minutes with no one noticing I was still waiting for food, the venue filled and the whole venue had been served food before any of mine had arrived, I approached the manager who tried to initially say 10 minutes I waited, that was the forst instance of disrespect don't gaslight the situation and lie, bad managment, I advised him he was completely wrong and it was 25 minutes he agreed, not a single penny was taken off our bill which is so disrespectful regardless of the reson a customer should not have to pay the bill when there is a sheer lack of service, if the staff spent less time watching the football mabey they would have noticed. Such a shame when the chefs are amazing and the food is fantastic.
Colin M . 2024-04-07
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We came on Monday for my partners birthday meal and had looked at the menu beforehand really looking forward to it both wanting to try the rotisserie section of the menu. Upon ordering drinks the waiter double checked our order however my drink was still wrong when it arrived. My partner ordered the beef brisket and had the idea it would be lovely soft brisket kind of smokehousey vibe however what he was served was top side or silverside beef slices not brisket at all. Still very tasty but not at all what was on the menu. I ordered a side of greens with my meal which also never arrived. The food we had was tasty and the waiter was attentive however it was not at all what we were expecting and the errors with our order would put us off returning.
sarah b . 2024-03-06
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Absolutely shocking takeaway Sunday lunch. £27 for 2 dinners I’d expect much much better. Barely anything in the trays, the smallest amount of meat, 1 small soggy Yorkshire pudding each, the veg was hard. The whole thing was just a mess & hardly any of it. Won’t be going back! Rip off!
John B . 2024-03-03
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This place never fails to deliver. Food, service & staff all fantastic. Honestly can’t find fault at all and would highly recommend to anyone. Thanks Team Vic for another cracking service.
tracya161 . 2023-12-09
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I went to the Victoria last night with family for their festive fare. The food was delicious, I had the ox cheek as I’d never tried it before and it was so tender really nice. Service was great too, not too pushy but there if needed. The restaurant was busy so a lovely atmosphere. A really great night!
Odyssey25216088516 . 2023-12-08
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Rude manager/owner, supposed to be dog friendly pub he clearly doesn’t know that dogs do bark , maybe someone could tell him 🐶
ChristineP478 . 2023-11-08
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Mince n Dumplings wow fresh and delicious Also green vegetables and carrots , waiter even asked more gravy or vegetables … very nice touch … More mash please not a problem , one moment lovely little extra .literally 2 min pipping hot mash . Cleared our plates … Place is full of Energy and Nice vibe … No wonder the Resturant and bar area is busy . Busy for a reason.. Lush food will be back soon .. Pizzas looked something else nearly ordered a takeout ..
Dainty68 . 2023-10-18
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Have been here a few times over the last couple of years when visiting family, tonight being the latest. As always the food, staff, service, atmosphere and interaction with the staff was fantastic 😊 Literally can’t find any faults. Thank you #TeamVic
tracya161 . 2023-10-09
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We love the Vic food and have made several visits during the week however, we were very disappointed with sunday lunch. I had chicken meal which was £13.95. I got a thigh and a small leg and both were very dry. We got one small bowl with a small portion of turnip about 3 carrots and a couple of broccoli stems and this was for 2 people. Definitely not worth £13.95!
Eileen G . 2023-08-25
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Came here with my 2 friends for Sunday dinner & really enjoyed it. Pork was cooked to perfection & veg was lovely. We shared 2 cheesecakes for dessert which were lovely too.
Vikki K . 2023-08-09
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Really nice pub, lovely atmosphere, lovely staff and the food is lovely too. I had the goats cheese pizza and that was beautiful, friends agreed with there meals too: crab and prawn pasta, chicken burger, chicken pizza, pepperoni pizza. Also lovely Rioja wine, stunning ! Thank you :)
Hendo999 . 2023-07-27
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We called in for lunch on passing and what a lovely place it was. The food was reaonably priced, well cooked and nicely presented and the staff were friendly and helpful.
kathleenalice56 . 2023-07-04
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We are regular visitors, often have a sandwich but we went for pizza to share this time. It was lush! Thru also do a fab banana gin which I love! Be back next week.
Princesstaws . 2023-06-17
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We pop in regularly and love the sandwiches. Such good value. Chips are so good too. The banana gin is my fave now. Nice staff too.
Princesstaws . 2023-05-14
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Nice food. A good menu. Great portions and very cheap/excellent value. Meals are good but on my last visit, I opted for the Rotisserie Lamb which actually had no taste and was more like braised beef. The rest of the meal and other meals I've had are always great. Big portions, and good value. Will return.
Paul J . 2023-05-02
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Absolutely love this place. Excellent food and service, especially Tom the pizza chef, whose pizzas are outstanding and Michelle the server who got us seated even though we hadn’t booked and there was a large party in. Great banter as usual,can’t wait to return.
383kirstyb . 2023-03-21
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Went for a lovely Sunday lunch today and would thoroughly recommend but when it came to pudding my mum (the vegetarian ) asked if the cheesecake was vegetarian and was told by several of the staff that it was . We double checked and treble checked , but another staff member overheard and said she wasn't sure so would make sure . Then came back and said there was gelatine in there . Just seems that it needs a bit of veggie education as unless we pushed mum would of eaten it . No markings on the menu advising what is and isn't veggie . But a great meatfree selection on the Sunday lunch . Would go again but it did make a great experience a bit uncomfortable.
Naomi R . 2023-02-19
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Thai curry was unbelievable fresh and taste fantastic staff and atmosphere best bar in low fell if not Gateshead …… lots of ENERGY in this place
Dainty68 . 2022-12-28
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We love the Vic! My husband and I have been coming for our dinner for about 6 years - usually mid week about once or twice a month. We usually opt for the rotisserie chicken/belly pork with garlic and rosemary potatoes, or the chicken burger...
Franceeene . 2022-12-07
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This is our local pub and has been for the past 4 years. We absolutely love the vibe, food, drinks and most of all the staff. Great for family celebrations, couples and dogs. Food is delicious and varied. Take a visit!
sarahbull . 2022-08-14
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We had Sunday lunch today and quite honestly we good not fault it. The meat was superb and the vegetables cooked to perfection, we will certainly be back.
793sandiec . 2022-07-31
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My friend and I visited the Victoria today and had the most georgous Belly Pork - the crackling was amazing! The lady who served us was very pleasant and had lots of time for us I think she was called Val
berylm976 . 2022-06-13
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We come here for regularly drinks but not really for food. This is my second time eating here, first time wasn’t the best but I’ve seen a lot of stuff on Facebook so we thought we would give it another go. We asked for a...
jessgrey . 2022-03-16
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Been recommended to try this place for Sunday lunch. Although today we didn’t quite make it for food we stayed for drinks. We’ll certainly be back!! Great little place, really good atmosphere and such a good vibe when you first walk in. Fantastic gin selection....
Chelldog . 2022-02-06
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Nice place , quite busy food area busy, I really don’t know how they can justify the price of drink, certainly the dearest on low fell and won’t be back at them prices!,
Magaluf19 . 2022-01-10
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Wow. Absolutely fantastic Christmas Day lunch. Right from the soup to the cheese and biscuits. Staff amazing, couldn't do enough for everyone. Compliments to the chef. Thank you.
Geordie112 . 2021-12-26
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We visit the Vic regularly and it’s always great. Sunday dinner is superb, loads of room inside and out and staff are excellent - especially our Turkish waiter! Cannot go wrong with this place, best pub in low fell with a top atmosphere.
W8529JJjoannej . 2021-06-06
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Great to be back after lockdown. Sunday lunch amazing, staff fantastic as always. Social distancing good. Thank you.
Geordie112 . 2021-05-23
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Absolutely terrible! Cost us £50 for an absolutely awful dry lamb plate, overpriced fries and burger! It seems like £15 has been added to the lunch menus since lock down with reduced portion sizes and disgraceful presentation! Terrible 😢!
rondaw737 . 2021-05-19
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Whether it's Sunday lunch or a midweek meal. Fantastic. Staff really look after you. Social distancing and hand sanitizers good. Highly recommend. Well done to all.
Geordie112 . 2020-10-24
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Tjia pub is fantastic. It serves the most delicious food at amazing prices. My boyfriend & I went last Thursday night. The ambience & the general friendliness of this pub is so good, but the food is the star of the show. It is definately...
JenAnnie . 2020-10-21
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Trying to support our local restaurants as a family of 4. Despite the heavy rain we still made the effort and it was well rewarded. My wife and daughter had the belly pork and changed the new potatoes for chunky chips and how wonderful they...
JezGateshead . 2020-10-03
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Popped in for a quick bite and drink yesterday. My wife and I ordered a hot roast chicken sandwich each priced at £5 each without chips. To be honest I was disappointed as the portion was extremely small I.e. arrived in a small, heavily buttered...
Diner_Cullercoats . 2020-09-26
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We went for food with family to take advantage of the ‘eat out’ scheme & the service was pretty poor, it was fairly busy but we waited 50 minutes for burger & chips to arrive. In that time we were onto our third drink and...
X6807ORrebeccat . 2020-08-27
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Enjoyed the takeaways, now back enjoying Sunday lunch once again. Amazing. Social distancing good. Great to be back. Thank you.
Geordie112 . 2020-08-23
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If your favourite tipple is a Gin you will be spoilt for choice in this place amazing selection very warm welcome from the moment we walked through the door and it’s great as it’s right in my doorstep
Bellaedwards1976 . 2020-08-15
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Visited the Victoria on Sunday (26th July) for Sunday lunch and I can honestly say it was AMAZING!!! Do not listen to the bad reviews!! The COVID19 restrictions were so closely monitored it is quite surprising the bad reviews which are on here. You enter...
Nicola8184 . 2020-07-29
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Visited today for tea today. Wasn't given any information about distancing, one way system or hand sanitiser available and saw no evidence of any of them in operation. Even worse the server gave us unwrapped cutlery she had touched and menus that had been used...
MrsK139 . 2020-07-20
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Thank you for a great Sunday lunch takeaway. We were missing the Vic' s great dinners during lockdown. Great to be back. Thank you all.
Geordie112 . 2020-06-21
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Finally got an IKEA piece asembled and went for lunch to celebrate. Good food on the roast menu and very reasonably priced. Excellent service and good beer. The Vic is a decent food and beer pub with a lovely atmosphere.
davebyrne2018 . 2020-03-18
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Can't praise this place enough, whether a Sunday lunch or mid week meal, food always great. Staff always helpful and service fantastic. Thank you Val and her team.
Geordie112 . 2020-03-16
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Having never been to eat here before but always being told how good the food is , we went on Wednesday evening as a family of 5 adults. Horrendous attitude by a male server whi just constantly rushed us and made us feel like such...
barbiebabe1980 . 2020-03-13
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Hello I am a regular visitor to The Victoria bar and grill. Always here for the slimmers pizza with my wife. Nothing is too much trouble for the staff especially the restaurant manager who I think is Turkish who manages where possible to find us...
Ianbean31 . 2020-02-06
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Nice pub, lovely food and excellent staff especially the Turkish waiter, excellent service and very friendly.
mariewelsh12 . 2020-02-06
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My husband and I unplanned lunch at the Vic.We were pleasantly surprised with the menu and service.Staff very pleasant food excellent.It was mid afternoon and wasn't too busy.Will definately return.Thank you Victoria staff
middle4750 . 2020-01-28
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Called in for lunch at this ph in a group of four and decided to order some hot stotties and chips.The food arrived after approx 20 mins - hot chicken,lamb and fish finger meals.It was disappointing as they were not stotties but large buns.Aside from...
BazzaChester_le_St . 2020-01-26
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I have to write a review as my past 3 visits to the restaurant have been really grinding on me. I’m a regular drinker in the bar and the bar staff can not be faulted. They probably have an impact on the scores of the...
nth-sth . 2020-01-19
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Wow! 5 courses. All well cooked. All well presented. Staff had it all to perfection. Cannot fault. Absolute perfection. Compliments to the chef and his staff too.
Geordie112 . 2019-12-25
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Popped in here for a quick afternoon coffee. The place was very quiet for people, the music was loud and Euro News was on in the bar area. I’m now better informed on the Croatian presidential elections! I had a good coffee and sat by...
Jonathan B . 2019-12-23
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Visited here with my partner on a busy Wednesday night. Ate their slimmers pizza with a salad served with coleslaw. Tasty. Large portion. Couldn’t finish it. Service was quick. Partner ate a fish wrap with fries. No complaints apart from preferring black jacks as treat...
Greekiez . 2019-11-20
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The place looks really nice and the drinks are ok priced. The downside is how packed it gets and the layout. There's very little room to actually order drinks and if anyone is sitting at the bar it's reduced further. Also the toilets (when I...
JennyB1984 . 2019-11-11
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We booked Sunday lunch for 3.00 pm. On arrival, as usual the place was heaving and bar and serving staff alike were rushed off their feet but as usual very professional and so friendly. We did have to wait 10-15 mins for our table but...
guinness492017 . 2019-11-11
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Haven’t been in the Vic for a Sunday lunch for a while . We hadn’t made a table reservation .we. Just bowled up at about 130 for a Sunday lunch the restaurant was very busy and we were about to leave a member of staff...
0403555 . 2019-10-13
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The Victoria came to our rescue when needed! 2 Fabulous Sunday Roasts, ordered, picked up in 20 mins with the extra gravy. Tastes Lovely as usual. Always a great happy smiling service. Thank you chef & everyone at The Vic. You made our day :)
RDHappytimes . 2019-10-06
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Saturday dinner with friends. Sunday lunch with hubby. Great service, great food. Highly recommend this place. Thank you.
Geordie112 . 2019-09-30
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Its been a long time since we ate at the Vic, really went downhill several years ago, but now back to its best. Only thing wrong was the price of the beer £4.50 for a pint of Shipyard, the drinks cost more than the meal...
trevor lawson l . 2019-09-09
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After visiting the Angel decided on lunch only 2 minutes away Good choice food excellent Lovely to see the rotisserie with the pork I had and other meats cooking Most off the mains where a set price of £8 and the whippersnapper meals all £4...
ljsug30 . 2019-09-03
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The Rotisserie meat here is lovely, I’ve visited a few times Took friends for their 1st visit today and they weren’t disappointed with the food but the young waitress seemed as if she didn’t want to be there, she didn’t leave the best impression on...
polly23mc . 2019-08-22
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I booked a table and when I arrived we was told we had 1hour ok fair enough, no mention of that on phone.. food is tasteless I am convinced they deep fry the bland roast potatoes.. the staff seem miserable also.
j-m-gou . 2019-08-18
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Dropped in to what looked like a nice bar on the outskirts of Gateshead. Just had a beer but what an unexpected place, it was a real pub very lively for a Tuesday night and had a really nice menu which I didn't have time...
O3855DCchrisj . 2019-08-13
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Menu is varied, choose your meat and sides or try the pizza made on the premises. The Gin menu is fab ! Highly recommend The Hoxton Gin
160460 . 2019-08-07
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Decided at the last minute to go out for a bite to eat. So glad we did. The Vic is lovely. Food is gorgeous and the pub is just lovely.
Dawnmalloy123uk . 2019-08-07
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There was 14 of us on Saturday afternoon 15th May celebrating Fathers Day and a Birthday, adults and children. We had an amazing day!! Food all home cooked and red hot, plenty of choice and very good prices. The staff were all very friendly and...
Lisa T . 2019-06-17
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Friendly unobtrusive service. Lovely cosy atmosphere and the best food in the area. The pork with crackling mash and buttered greens is awesome. Highly recommended.
Simon H . 2019-05-30
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We decided to on a meal out so went to the Vic without a booking not a prob taken to a table within 5mins.My wife decided on Prawn and crab starter followed by spicy chicken piazza I had king prawn followed by seafood piazza.The meal...
Michael F . 2019-05-28
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Our first visit here for a very long time it was extremely busy as there was a celebration going on in the back room,so noisy and kids running around so maybe not a true reflection of what it’s like normally.We did manage to find a...
184sandiem . 2019-05-26
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.Son and daughter in law took the wife and me for sunday dinner last sunday,,never been before,but def will be back,,what a cracking dinner and plenty of it,as tasty as ya ganna get..the wife and me gan oot every sunday for dinner,and have had some...
gfidds . 2019-05-08
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I love eating here.All the food is good.They have never messed up. I normally have a burger but this time I had a chicken and chorizo pizza. Not so spicy
SlinkyMo17 . 2019-05-05
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Met my daughter and her boyfriend who’s local it is for Sunday dinner today and I have to say what a lovely friendly pub/restaurant it is from the moment we walked in it felt homely The food was amazing I had rib of beef which...
claires100 . 2019-05-05
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we ordered 9oz steak which came with french fries and 1 onion ring, i ordered the steak rare but it was more well done and very chewey, my partner had chesseburger which was terrible and burnt on the outside and pink in the middle, my...
waynekerr69 . 2019-04-27
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Full of character and the food is beautiful. Priced very well would definitely recommend it. The rotisserie menu was great with the various choices available.
xtrubblex . 2019-04-13
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We visited here to day for a Mother's Day treat. What can I say We had 3 roast dinners of beef, lamb and pork alll amazing asked for more mash as hubby does not eat veg and that was provided as well. We did not...
Debra B . 2019-03-31
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I've visited here numerous times and I would say it's my favourite place to eat in the area. The decor is quirky and unique, and you can even sit outside in the beer garden when it's sunny. I'd recommend eating here if you want a...
Lassnoir . 2019-03-24
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Food was amazing staff brilliant very happy an enjoyable place will return again and would highly recomend
ShezzaD1 . 2019-03-23
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Great meals, can highly recommend the mussels. Hubby had steak sandwich, I had chicken and veg, all excellent. Great service, great food, great staff. Highly recommended.
Geordie112 . 2019-03-15
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Best pub in the area. Nice vibes, quirky decor, cheeky but very friendly staff and 5 mins from my house
TJMaloney . 2019-03-09
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We arrived at 7pm without booking and within 20mins we and are drinks were sitted at a table.The pub has over the years reinvented itself but it is a cosy friendly neighbourhood pub specializing in good beer and more importantly good food.My wife had the...
Michael F . 2019-02-14
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Spent Sunday afternoon here eating great food with family. Busy vibrant atmosphere. Would highly recommend
Paul D . 2019-02-03
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Cozy, good beer and great food. The food is well priced for the great quality and they have a selection of rotissery meats available daily. Highly recommend.
JWHAT93 . 2019-01-16
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Good food my Sunday lunch was good very nice place with a couch outside that is very comfortable good place
georgewwood . 2019-01-12
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Once again fantastic Sunday lunch. We've been away for a couple of months so we were looking forward to this. Did not disappoint. Thank you, fantastic. Great to see nice friendly, helpful staff.
Geordie112 . 2019-01-06
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I had a really tasty beautiful Christmas dinner all the trimmings for a works Christmas meal out. We all said how georgious the food was also the presentation was excellent. Couldn't fault it. I have not eaten at this place for years, after a bad...
Shellbellx . 2019-01-05
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I love this bar, I really do but you really need to take down the clutter and do a proper deep clean! Please look at the toilets too - just awful! The air circulation for the fire needs to be looked into as well (you...
spike79 . 2018-12-28
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We went here on a Saturday afternoon, and were pleasantly surprised. Decent real ales were on offer, and we had a nice sandwich for lunch. We also had our dog with. The staff were helpful, and the surroundings were very quaint, with a nice atmosphere....
Kevin S . 2018-11-21
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Visited here last saturday for lunch with family. Great selection of meals , ordered the 2 course meal. The soup was very taste nd hot, Had the gammon steak with roasted vegetables. Arrived quite quickly and was hot. Staff were very friendly and polite.
Mrc1963 . 2018-11-15
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Havent been in for food for long time but do love the atmosphere for a drink.nice people friendly staff good service
523jeromed . 2018-11-11
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Been to this place loads food good and the Gins on offer are lovely it's always full so you must book but worth it
davebbbbb . 2018-11-06
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This is a pub with a difference very oldie worldy and great choice of food.Can chose any meat any veg and any potatoes.Do great fish and chips and also big meat sandwiches home made chips if wanted
Jean T . 2018-11-06
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Came last Friday for dinner, just as good as the Sunday lunches. Staff attentive, highly recommended.
Geordie112 . 2018-10-28
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I've been a few times now and always enjoy it. The food is very reasonably priced and I think it's delicious - the fish "burger" (which is like battered fish in a nice soft roll) is absolutely lush! We also had the sticky toffee pudding...
VH93 . 2018-10-14
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£10 and absolute rubbish, get 2 meals for 2 more delivered from team valley dont waste your cash mine went in the bin.
Brendan R . 2018-09-30
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56 Opinions
While my daughter shopped I popped in here for an oat milk latte and was served by a woman who to be honest looked like she didn’t want to be there. I paid for my drink and waited patiently, the lady who was making the drink said it was ready. I politely asked if it was the oat milk latte and the woman who had taken my order barked at me that’s not what you ordered. I explained I ordered an oat latte and she snapped at me, that’s not what you asked for with a very stern look. I explained I don’t drink milk and I wouldn’t have asked for anything other than what I ordered. The lady then demanded another 60p from me which I proceeded to pay. I could see the woman who was making the drink was rather embarrassed and said it was ok to me. I won’t be returning here to be spoken too like that and she needs to learn some manner and put a smile on her face. Extremely disappointed .