The Urban Chocolatier in Brent - Phone Number, Reservations, Reviews

Great desserts and top service from Kaushal and all the team ;)

Rally lovely friendly staff and loved the new drink

Urban Chocolatier offers an array of delightful desserts that left us craving more. The milkshakes were thick, flavorful, and utterly satisfying. However, I must mention a disappointment: their green tea. Despite the steep price of over £6 for two cups, we received nothing more than a cup of boiling water with a green tea bag. For that cost, I anticipated actual green tea leaves, not a mere bag. Charging over £3 for a simple tea bag feels excessive. In summary, Urban Chocolatier's desserts are a treat, but they might want to rethink their green tea offering. 🌟

Khushi was very helpful excellent service and fantastic deserts defo be back again with my family

Khushi is very helpful always smiling and whiling to help 10/10 dessert !

One of the best dessert shop in Wembley

The food was amazing, the had really good using and a great atmosphere

I thoroughly enjoyed. Delicious! Kaushal and evening staff Nik were very supportive and they made it just the right taste. Thank you. We had a great experience.

Kushual and the evening team gave us a brilliant service, friendly, polite and served with a smile. My friends enjoyed it there. Thank you!

We went for evening desserts. Food was very nice and the staff was very friendly.

Kaushalnick suggested a good flavours for the milkshake and the overall service was also good.

Delicious desserts, amazing service, big shout out to Kaushalnjek and team. Service with a smile, looking forward to the next time.

Had a nice experience when I visited today to fulfill my dessert cravings and specially received various options from Kausal. I would suggest everyone to visit urban choclatier for desserts

The workers were very welcoming, especially Kaushalnick, who was constantly checking in on us and making sure everything was perfect.

Staff service is good specially happy chap named Kaushalnick was kind.

Amazing choice of delicious desserts I really enjoy dining here creating special memories with my loved ones, excellent customer service as well staff are friendly, upbeat and polite.

We recommend the apple tini and lime margarita! Thank you Kaushalnick for your lovely service!

Very polite staff very friendly. Dessert was amazing. Highly recommend.

Kausgalnick was amazing and his service he introduced me to the rewards app and gave us a free mocktail , he was super accommodating and even offered us ice cream samples , great service 10/10 for sure

kaushalnzek was very friendly and nice, food and mocktail was delicious

Love the blue lagoon ! -Maria khaled 😍😍

Amazing service from Nikheal. Loving hospitality. Good food. Good staff. Highly recommended this place. Will be coming again. I've ordered both take out and delivery and I can't find a fault in the place. Thank you guys

i enjoyed the french toast it’s nice service by kaushalnick

Amazing food and environment. Great customer service by Khushi and Kaushal made the bestest lotus biscoff frenchtoast! Highly recommend.

Amazing service and friendly staff. The desserts are amazing, I would highly recommend this place.

Very chocolaty experience at Urban chocolatier.

Food is lovely, and service is great.

5 star experience! The cookie dough and brownie combo was sooo good. I would definitely recommend!

The food is good it just took a bit longer then I expected to come tho

I really enjoyed the experience here overall. I visit all the time for the pistachio milk cake. The overall service is great too very friendly and quick to serve.

Kaushalnick has great customer service

Niks and kaushan were amazing great service

Loved Kaushalnick’s special mocktail.

The drinks and desserts were truly exceptional, with a variety of flavours that delighted our taste buds. The staff were attentive and made sure we were well taken care of throughout our visit. Overall, we are extremely satisfied and will definitely be returning soon. Highly recommended!

Beautiful food , amazing service , I was welcomed and treated very nicely and it felt like home , a special mention to the amazing worker kaushalnick , he was an amazing server , made me feel like at home ❤️

Wonderful sundaes and waffles. Will recommend to all.

It’s very nice place must visit

Loved the services very welcoming and kind

Very nice place to come and chill with friends , amazing desserts and great service

Good atmosphere and friendly staff

Friendly service and delicious food. There is plenty of options drinks.

Really happy with the service from Kaushar! Very lovely person with a positive attitude, definitely recommend!

Was served by Kaushar today. Very lovely and fast service. Will definitely come again

Nikh was very helpful and professional with his level of service in helping me decide on the perfect milkshake

Amazing food and staff are extremely friendly. I would come here again and again

Excellent customer service from all the staff. Very polite and efficient. Kavshaznick especially was very good.

Came for a milkshake, was offered a free smoothie upon entrance! Great service

Kaushalnick was great, food was lovely

Great recommendation by kaushal, and amazing service by these sweethearts khushi and Nikhil surely gonna visit again with friends.

Kaushel was a fantastic indivudal He went above and beyond to make sure we were happy. Thank you

This urban chocolatier offers a cozy and stylish atmosphere with delicious chocolate aromas. The chocolates are outstanding, especially the dark chocolate truffles, salted caramel bonbons, and signature hot chocolate. The staff are very knowledgeable and friendly, making the visit even more enjoyable. Prices are a bit high, but the quality is worth it. Great for a treat.

Good food and service provided kaushalnick

The Sebastian cheesecake was not even "the Sebastian cheesecake" 😭 It not even the same as the picture. It literally a new york cheesecake with very little chocolate drizzle. The cookie dough that we got also is not even a cookie dough, it a cooked cookie with few burns. Honestly, we felt very disappointed. Taste-wise was quite good but they were not the desserts what they should be.

Very good nutella hot chocolate and french toast

Recently been passing through the street and was in hurry and hungry so, I asked for staff named nikhil he make very thick Ferrero MS for me swiftly. Thank you

Visited the URBAN CHOCOLATIER dessert shop , with my friend and had the best experience! Was greeted with lovely customer service and instantly met with a clean and welcoming atmosphere. Ordered a sharing platter and was looked after the whole of our staying by the waiting staff kaushal and vidhi. Would recommend 100 times over to anyone seeking dessert in the wembley central area .

Icecreams are premium and delicious The service was awesome, the person in billing counter was soo friendly and he suggested lots of flavours to try 💯 10/10 for his service

such a great place to get a sweet treat. Great atmosphere and staff are really friendly! kaushalnick also did a good job at recommending me such a great milkshake. The waffles are also super fluffy on the outside and crisp on the outside. Will definitely be coming back!

I have enjoyed everything,I wish to come back again with family and friends

Very friendly and familiar staff. Ofcourse disserts are just mind blowing. Can't skip visiting again and again...

Went to UC Wembley today. Wasn’t in a mood for dessert. Was craving for something refreshing to drink but didn’t like anything from the menu and then the guy name Nikhil suggested one which was not on the menu but he made it for me and it was exactly as I asked for. I would like to have this drink on the menu. Made my mood. 😁😁

Nikhael gave a great service and greeted us with a smile. The food was great and I will most definitely be returning.

Thank you for the good customer service Nikhil. Next time will surely have in store was in rush so had to take a take away but this people were really good to me

Had this amazing sor-bae which was suggest by Nikhil he helped me choose my new favourite.

Loved the Strawberry Mocktail and great service by Nikhael. Would recommend it.

Nice atmospher and manager treated us very well. Gave discount on app download.

Had delicious twix ms. Made by Nikheel. Lost the match but ms is hanging over

Had amazing experience with great customer service all the employees were really friendly especially the one at the till, nikhil he was a smiling face and helped me get the best dessert. Thank you and will definitely visit again.

Manager Nikhil behaviour is not good... Very rude behaviour with customer... #Fire from the job Nikhil.... Nikhil....

We always love this place nice and friendly atmosphere

I bought a few chocolate cakes from here and they were amazing! The staff Kayshalnick was friendly and helped me with my order.

Great desserts and service from Kaushal. The atmosphere would be perfect if they played more upbeat Punjabi music as most of the customers are Indian.

Great service and great menu. Perfect for the after dinner desert.

KAUSHALNJCK Loves to play around with the flavours Coconut ice cream with Pistachio is a very tasty combo!!! Ps only place I order my dessert from 10/10 great service :D

Nikheel what an incredible person first experience simply outclass. VD too catered well. Way to go with the customer services

If you feel to have some sweets then the urban chocolatier is u go to

Really good service. Really good food. Even got discount from the app. Really good store and kind staff made me try out new flavour ice creams

Very nice deserts and great service. The food arrived quickly and tasted great. Particularly Kauchel was very helpful with any questions we had and offering help wherever needed. Thank you, highly recommend

One of the best caffeterias in the area!! Thw staff is always friendly, the food is delicious (and at a very fair price), and the space feels very comfy while being super clean. Very recommended :)

I had a fantastic experience at urban chocolatier thanks to Mr kaushal. He greeted me warmly, offered great menu recommendations, and provided attentive service without being intrusive. The desserts were delicious and beautifully presented. Kaushal truly made my visit enjoyable. Highly recommended!

Very good knowledge and service by Kaushalnic My kids enjoyed the dessert very much and said it’s the best dessert ever. It was gone in ten seconds. Surely will come again. Nice seating area.

Very good customer service and banging cookie dough

They were really nice and gave me a charger

Nice cozy place , enjoyed the time i was there

Positive and friendly service. Food and coffees were lovely. We were served by a helpful gentleman, Kawshal, who was incredibly polite.

I was served twice by Kaushal. His customer service was 10/10 and made sure we was satisfied with our food.

Was served by kaushalnlek and excellent service on red velvet cake and drinks

The food is good and the service by Kaushal and Khushi was also great!

Such beautiful kind hearted people who look so friendly. Order their waffles they are amazing

Kushal the worker was very helpful

Thanks for the birthday cake! Done a great job with it guys.

How great to find dessert and coffee at 11pm after a concert at Wembley Stadium. The service was second to none, so welcoming and friendly. Food and coffee was high quality and delicious, as well as beautifully presented. There was an extensive menu. Come here if you can!

Wonderful customor service from kashual !!

I am regular coming here and always Kaushal nick is improving and impressed us like amazing. Today I hav got to know my brownies are in offer.

Kaushal was a great host and make a great milkshake...definitely 5 stars

The place is amazing good service.i come often with family and friend . Good experience.good service from kaushal Especially love the triple chocolate cookies

Very good desert. Too much for 2 people.

Some really freaky desserts. And some excellent service.

The Chocolate Amore with custard was delicious! I would recommend this place if you’re a dessert lover, you must check it out!! It’s also open till late ! Kaushal was very helpful and friendly.

Great service. The staff were very nice and friendly. Specially KAUSHAL Bro🤜