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3.8

Based on 149 opinions finded in 2 websites

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Nº 210 in 276 in East Lothian

Nº 7 of 11 Seafood in East Lothian

CUSTOMERS TALK ABOUT DISHES WITH..cookedpizzafish

comment_iconOpinions

came here from dunbar tonight and im so glad we did everything in hot box looked very appealing we didnt know what we wanted. settled on our choice of meals for 3 adults and a kids meal it was very reasonably priced. food was still piping hot by time we got back home and was absolutely delicious. we have deffo found our new chippy. the ones in Dunbar are very pale in comparison foodwise. service was friendly and fast and you felt your custom was appreciated. love the family vibe i got as well im assuming it was all family but just a great atmosphere and service.

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Kathleen Cawley . 2024-08-17

MORE AT Google

What a fantastic Chipshop this is. The fish and chips were hot and delicious. All the staff cheery and full of the festive spirit , Thank you for the oranges got extra browny points. Wish all the staff including The Rolls Royce Silver surfer seasons greeting , will be back after the New Year, Cheers . Bill M8-)

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Bill Martin . 2023-12-29

MORE AT Google

Lovely fresh food and friendly service. Recommend.

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Brian Revs . 2023-07-15

MORE AT Google

A classic old school style chippy, run by an enthusiastic, passionate Scottish-Italian family, the Townhouse Fish Bar has everything the discerning customer could desire. All of the original dishes from the fryer menu are available, the chips themselves are top notch, golden, crispy and fluffy on the inside... The pizza is fantastic using special dough from naples, the kebabs are awesome, everything is made fresh, and if there is something more modern that you can't see on the menu just ask and if they can accommodate you they will :D (my personal favourite is the humble yet tasty scooby snack) prices are reasonable, portion sizes are GENEROUS, the flavours are big and delicious... The service is wonderful, with all the staff working hard to ensure happy and satisfied customers. The banter is brilliant too, if these folks opened up in Edinburgh central they would steal everyones business and on a Friday/Saturday night the que would be out the door and around the corner... I've been eating there now roughly once a week for almost a year, the place is spotless... I've never had a bad meal and I can't wait till the next one... To summarise, when was the last time you really enjoyed a chippy the kind that takes you back to being a kid after swimming or en route home after a wild night out? Where the smell of the food leads you in through the doors with your mouth beginning to water and your belly beginning to rumble... This is THE place, so don't waste time thanking me, just grab your coat or your phone and get the order in :D

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Arthur Jack . 2023-04-27

MORE AT Google

As a first time customer I am very disappointed with the food live 30seconds from the chip shop and food was luke warm chips tasted old and chicken strips were cold how does this happen when live less then a minute away one star given for the friendly women I spoke to on the phone

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Tabz Sarwar . 2023-04-15

MORE AT Google

Up the townhouse wayyyyyyy. Overall could be more bread

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Matthew Wall . 2023-03-23

MORE AT Google

Absolutely amazing, I hate breadcrumbs and batter and the accommodate me, they are amazing xxx

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Lynne Paton . 2022-12-03

MORE AT Google

As fish bars go this is a good place to buy fish and chips. Fish was freshly cooked as I waited which I prefer. Was a busy place which can be a good indicator. Your offered salt and sauce but for visitors from other areas you can have your vinegar or other sauces.

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Gavin Wilson . 2022-08-04

MORE AT Google

Got a pizza delivered from them came earlier than expected so was promising before I opened box and discovered the whole pizza was burnt and it was as crunchy as burnt toast was also very tasteless very disappointed and I won’t be getting from them again

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Alexander Thomson . 2022-08-04

MORE AT Google

Very good quality @ great value for money, would recommend the ham topped margherita and small chips for £6.80 as of July 2019, good portion sizes, very friendly service, worth several visits. 2022 update: On our 4th visit (since 2019) we were very impressed with the service provided. Very friendly staff members. Short wait despite fresh cooked to order food. Food was faultless, piping hot too. Margherita pizza and chips is £8.00. Very much recommended. Totally opposite experience to many of the poor reviews written for this brilliant establishment. Those who had a bad experience, it may be worth retrying...

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Joshua Tann . 2022-07-23

MORE AT Google

Amazing staff, served me last minute and were super friendly! Long day at work today so really hit the spot

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Luke Davies . 2022-06-25

MORE AT Google

Asked for a thin based pizza. Was an absolute disaster. Tasted like cardboard. Never again. Considering this company is on just eat. Do as you want 😝

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Bruce Wagener . 2022-05-22

MORE AT Google

Nice food Friendly helpful staff

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Darren Adams . 2022-03-17

MORE AT Google

Good food, only been the once though as I was passing through

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Mark Mcguffog . 2022-03-07

MORE AT Google

They are advertising 20% off your first order on their website AND this Facebook page. I placed an order to take advantage of this great offer and then realised I'd only been given 5% off, so I called the restaurant and politely queried this to be told that the offer is wrong and hasn't been updated. Working in retail myself, when an incorrect offer is displayed it should be honoured as it is no fault of the customers. I asked if they were going to honour it as they are advertising it to which I was told no and that I am being selfish because they are doing me a favour deriving to my town because they don't have to do that (even though the option is there to deliver to my town and I'm paying £6 delivery) so if this is a problem they shouldn't give the option of delivery here. I was told I should just be grateful for the 5% discount and be thankful they are delivering to my town, and they have no way of honouring it or refunding me the difference and the lady started shouting down the phone to me even though I was speaking in a calm tone the whole time. She then said she could just cancel my order even though I have already paid for it. So if you can't honour me the 15% back you are advertising then how can you cancel and refund me my whole order? Absolutely disgusting customer service and if you think getting worked up and shouting down the phone at your customers is an acceptable way to run a business I am truly shocked. Won't be ordering from here again.

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Imogen G . 2022-02-04

MORE AT TripAdvisor

food arrived very late and cold.

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Gordon Boyle . 2022-01-04

MORE AT Google

Food not bad but prep time was too long - nearly half an hour wait even on a Saturday is too much.

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Ian Haynes . 2021-10-25

MORE AT Google

Arrived 45 minutes late. Fish was dry, chips cold. Brown sauce had no flavour. So, so disappointed. Worst chip shop meal we have ever had. We are mid forties in age! I think the only savour was the salad dish we ordered. Only used The Town House Fish Bar because his competitor is on holiday (Dino's). Come back Tino!! We will not use The Town House Fish Bar again! Awful!

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A A . 2021-10-24

MORE AT TripAdvisor

Bought a takeaway here last night. Greasy, re-heated fish and sausages. Onion rings too were greasy, had one and couldn’t eat anymore. Chips were limp and greasy. Annoyingly we waited about 15 minutes for our food so we thought it would be nice and fresh. Would never eat here again.

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JulianP74 . 2021-08-14

MORE AT TripAdvisor

Food is great and they cater to allergies. Bonus staff are great.

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Alicia hadden . 2021-08-08

MORE AT Google

Ordered for four, food arrived half an hour earlier than stated but delivered as purchased and nice and hot. Decent portions and very tasty, Scotch haggis and white pudding were delicious. Better priced than similar local establisments. Would certainly use again.

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Edbanga . 2021-08-01

MORE AT Google

Family run friendly place ,food is great .

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Stewart Anderson . 2021-07-28

MORE AT Google

Always fresh..great choices..friendly staff..fair prices..Always arrives hot..Would recommend

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Yvonne Maclean . 2021-07-22

MORE AT Google

Pizza is absolutley disgusting. In fact all the food is. Dinos all the way!! Don't waste your money

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Rachel Chart . 2021-03-09

MORE AT Google

Very good service for all foods as brilliant fish bar

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ian horne . 2020-09-30

MORE AT Google

Great food lovely fish and chips, great burgers really Friendly staff, highly recommended.

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Jamie Christie . 2020-05-10

MORE AT Google

Ordered a carry out the last day before Covid-19 shut down. Chips were cold, and I mean cold. Fish was definately previous days'. Stale batter, dry fish. Won't be buying from here again.

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lmm3487 . 2020-04-03

MORE AT TripAdvisor

Chippies are Chippies when all said and done. Never-the-less any of these fast food establishments could have queues outside if only they would pay a little attention to quality. It seems of little concern that items have perhaps been ' double cooked ' or left lying for so long to be rendered tired and uninteresting. A quick ching of the till clearly more important than a any desire to build quality and thus the business. After the last fish supper purchase I promised myself not to return.

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Michael T . 2019-12-05

MORE AT TripAdvisor

The banter was amazing, sorry batter was amazing, the banter was just alright😹

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Tom Boyd . 2019-11-28

MORE AT Google

Brilliant rish n chips with resonable prices

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Rabbie lad . 2019-11-09

MORE AT Google

Had haggis supper from here, it was lovely, staff are friendly and the food is great, what more could you want, very varied menu so lots of choices

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Geezersl . 2019-11-08

MORE AT TripAdvisor

Food hygiene is not good but tastes nice!

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Max Tinch . 2019-09-01

MORE AT Google

Great quality and good value. Helpful staff

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Jenny Tann . 2019-08-10

MORE AT Google

Been going to this chip shop for wee while. The fish and chips are really good nice fresh and the staff have been nice and friendly especially Simon if ur looking for a nice chippy tea it’s well worth a visit. Jamie Christie

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Jamiechristie . 2019-08-02

MORE AT TripAdvisor

Chips old and batter on fish tough

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Catherine McShane . 2019-07-20

MORE AT Google

Simon and his staff are very friendly and will quite happily chat while waiting on your order foods not bad as well

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Jim woods . 2019-07-03

MORE AT Google

I am still waiting on refund after paying twice for my meal was told driver will be up..weeks later I'm still £13 + out of pocket !!

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Jacqui Wilson . 2019-06-29

MORE AT Google

I grew up in Haddington and nearly all my childhood fish/haggis suppers were from here. Having returned recently after a gap of about two decades, I was delighted to find that food and service are both still great. Best pudding haggis super going - great chips and, of course, salt & sauce!

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Andy Bell . 2019-06-17

MORE AT Google

Super service and first class fish and chips

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Gordon Blackie . 2019-06-17

MORE AT Google

Really nice food and good service

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Mohammad Jaffary . 2019-05-03

MORE AT Google

Lovely food great prices and staff that like a laugh.

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Isabel Harkness . 2019-04-20

MORE AT Google

Food is always great, fresh and quick service too. They accept cards which is really helpful. I prefer this place to the local alternatives!

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Scott Suttie . 2019-04-07

MORE AT Google

Smashing service, reasonable prices and always a great meal.

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meg devlin . 2019-01-18

MORE AT Google

Placed an order on Xmas Eve for 2 fish suppers to be delivered. Told there would be a wait of 1 hour which we accepted. 15 minutes into the hour we received a call to say they had fun out of fish and would we have frozen cod instead which unfortunately my partner agreed to. One and a half hours later no food had appeared phoned to find out where it was told they were very busy and the roads were slippy and it would be with us soon. One hour later another phone call to be told food was on its way yipee. On arrival we were charged more than we had been quoted because delivery charge had not been included although when we placed the order we were told it was. Delivery person said that this had happened 3 times already. Did the food live up to the expectation NO IT DID NOT! The batter on the fish was thick and rubbery the fish was tough and chewy and I found 2 stones in the chips certainly not worth the £6.40 It was so bad that the dog didn't even get it, it went straight in the bin. Customer service atrocious, not even a token gesture of waiving the delivery charge. Will never buy from here again I would give this a zero rating but it wasn't annoption

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queenie a . 2018-12-24

MORE AT TripAdvisor

Had a lunchtime special chicken curry and it was very nice as well as being reasonably priced will defo be visiting again soon

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alan stephenson . 2018-12-22

MORE AT Google

Lovely chippy good friendly service , no complaints about the food, fish and chips awesome

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Shirley Lee . 2018-10-01

MORE AT Google

Freshly cooked fish and brilliant chips

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Neil Forrest . 2018-09-05

MORE AT Google

Nearly 2 hours waiting on a delivery, try to call to find out why phone had been taken off the hook

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Meghan Crawford . 2018-08-11

MORE AT Google

Haggis balls were awesome pizzas not so much so.

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j wyllie . 2018-08-04

MORE AT Google

Amazing food. The chips and pasta are really nice and the homemade desserts are gorgeous.

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Lee Bibb . 2018-07-06

MORE AT Google

Fish and chips is such a taste of home and the Townhouse do it very well. They also have a huge range of dishes so there is something for everyone.

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AuntieLizzie . 2018-06-23

MORE AT TripAdvisor

Service seems to have gone downhill here. Portions good, quality fair, needs to compete.

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vince docherty . 2018-04-28

MORE AT Google

Great variety of yummy options on offer. Happy to customise and always a friendly welcome.

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Babel Seventeen . 2018-04-13

MORE AT Google

Fantastic food fantastic people

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Steven Gaffney . 2018-01-14

MORE AT Google

I would give it less if I could.the only thing worse than the food is the owners attitude

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Stuart Thomson . 2018-01-06

MORE AT Google

Popped in the other afternoon for a bag of chips, the portion was very small in a wee polystyrene container and chips not that nice to be honest, usually a portion of chips would fill me up at lunchtime but was still hungry and had to buy more food ! for £1.80 I would expect the portion to be larger.

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mtog1 . 2017-11-20

MORE AT TripAdvisor

Gosh almost sorry to write this one after all those glowing reviews. Last Friday night it must have been a one-off! The chips were soggy looked awful and tasted equally. The fish had no taste to it. We were disappointed considering how busy it was when we ordered. Well there you are honest opinion!

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Dave4439 . 2017-09-13

MORE AT TripAdvisor

A great takeaway in a market town with loads of competition, it certainly holds it own. Considering how busy it is service is quick and efficient.

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linhughes6 . 2017-09-12

MORE AT TripAdvisor

Popped in here a few times, after collecting my son from the sports centre. Good range of take away food, from burgers 🍔 , pizzas 🍕 and traditional fish & chips 🍟 Novelty items also available, chocolate pizza and deep fried galaxy's as a couple of examples. All of this supplemented by home cooking & baking. Cards accepted as well as taking orders by phone, message etc. Family run & friendly establishment

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Victor Yates . 2017-07-22

MORE AT Google

pop on 21st july for fish and chips service and quality of food i can only say was oustanding having given up on carryouts this has reinvigerated both myself and my wife . town house keep up that standard many thanks

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beans179 . 2017-07-21

MORE AT TripAdvisor

We've been several times for carry-out family tea, and really appreciate the huge range of the menu, from traditional fish and chips to wee pizzas for the younger family members. Not forgetting lovely baked potatoes with chicken curry filling - delicious! Service absolutely excellent, staff really go the extra mile. Well worth a visit.

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allison1314 . 2017-04-14

MORE AT TripAdvisor

Best chip shop in Haddington by a long way

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Neil Brunton . 2017-04-01

MORE AT Google

Food was tasty pizza BBQ base with kebab meat and Pepperoni's with extra cheese was delicious really nice

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Patrick Mcghee . 2017-02-21

MORE AT Google

It's a brilliant place to go if you just want a quick fish and chips, it serves really fresh fish in a matter of seconds. It is a takeaway so there is no seats.

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ryangfox . 2017-01-17

MORE AT TripAdvisor

Undercutting on smoked sausages penne pasta! 4 small bits!!

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Graeme Loftus-Stewart . 2016-11-29

MORE AT Google

Qui veut se faire un fish and chips à Haddington se doit d aller au townhouse , bonne " cuisine ", un peu gras mais goutu!

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kniels . 2016-09-09

MORE AT TripAdvisor

Vine aquí anoche pescado y patatas fritas para llevar a casa como un regalo para mis dos nietos wee visita desde España. Una cena de pescado iba a ser demasiado para uno de ellos, así que dividida entre dos cajas y escribieron sus nombres en cada cuadro. Los chicos estaban en la luna y absolutamente me encantó el pescado así como los adultos. Gracias por hacer que la última noche de visita mis nietos" tan especial.

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annekJ5154LQ . 2016-08-10

MORE AT TripAdvisor

Anna has run this chippy for over 30 years. She knows how to fry and produces good quality tasty food. You can get your food delivered which is great.

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M HIBSCLASS . 2016-03-08

MORE AT Google

Chips are soggy and the service was terrible Dino's is a much better bet

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Gavin Sandford . 2016-02-19

MORE AT Google

Best takeaway in the area, food is amazing they make lovely home made food. The owners are lovely, would highly recommend this place.

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perfectholidays_1 . 2015-10-24

MORE AT TripAdvisor

Try dinos chippy much nicer food

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felix3074 . 2015-09-19

MORE AT Google

Stop here for lunch time specials its not all about fish and chips, the lovely lady makes home made steak pie mash pot and veg or pulled pork, pasta, soup of the day filled rolls with salad chilli chicken tuna mayo etc..

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scotlass508 . 2015-08-14

MORE AT TripAdvisor

excellent food, friendly staff and the choice at lunchtime is brilliant. The owners are even willing to go 'off menu' to make sure your satisfied

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Peter A . 2015-06-30

MORE AT TripAdvisor

Popped in again on the way home from work Called on the way Big Simon had my order ready and waiting. Even got the salt and sauce choices spot on Great value and no greasy aftertaste you get from other local eateries. Keep up the good work

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bigkgr . 2015-04-04

MORE AT TripAdvisor

Usually really good food at a reasonable price and on ordering a home delivery a time is given which up to now is has been fairly accurate usually erring on the early side. The 2 occasions we have had issues!! The last time it was 20 mins later than they said but at least the food was still good. Tonight it was really really disappointing not only 40 mins later than they said, 90mins from when we ordered!! But the pizzas were both cold, the mushrooms and chips luke warm, only the fish and the sausages were hot but to be honest by the time they arrived we were past even sharing the fish and sausages.

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Elizabeth M . 2014-11-07

MORE AT TripAdvisor

Fish and chips a perennial Scottish favorite. Done well and with lots of other choices too, pizza, donnair, pies haggis. reasonable price and home delivery too.

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Netscot . 2014-09-04

MORE AT TripAdvisor

Good selection of pizza's, kebab's and usual fish chips etc available. Prices are reasonable and the quality is very good. Particularly like the smoked sausage.

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Alastair_WR1 . 2014-05-07

MORE AT TripAdvisor

Had a fish supper here the other night, nicknamed it MOBYthe kids had a mixture of fish, sausages & chipsall cooked to perfection by the maestro, Big SimonKeep up the good workDefinately the best in the toon.

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bigkgr . 2014-05-03

MORE AT TripAdvisor

Always a good chippy, and the pizzas are pretty good as well. I phone and order if you need something cooked so it is ready for you saves time.

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ELlass . 2014-03-12

MORE AT TripAdvisor

Definitely my favourite chippy in Haddington. Chips (my usual) are really good, rest of the family love the fish.They do a home delivery service too, though I've only ever used it for pizzas (OK, not the best ever, but not bad).

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Kat537 . 2014-01-06

MORE AT TripAdvisor

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