Based on 220 opinions finded in 1 websites
Based on 220 opinions finded in 1 websites
Opinions
We won't be returning, there were just too many things that have put us off. Very unfriendly welcome, to being seated right next to the lift where hotel guests were coming in and out (yes, we should have said something, but there should never have been a table put there). As for the food, who thought it would be a good idea to smother the loaded fries in loads and loads of cheese sauce (was supposed to be cheese) that was the most awful thing to keep eating. As for the Townhouse salad, how can they even call it a salad and charge those prices. Was literally small portions spooned on the plate of what ever was in the fridge with chips and your chosen salad (my child is far more creative with food). Then there's the scampi, where they put the chips and the barely cooked bullet peas in separate dishes, but all it did was make it look like very little and certainly wasn't worth the money paid. My teenaged child ordered a reduced portion as they wanted to get a pudding. However, they were so disappointed in their meal where a lot of it was left and they were then never going to order anything else. It costs a lot of money going out for a meal and we will happily pay a bit more if we know we're going to enjoy our meal. The Townhouse was a huge disappointment, not recommended.
Amanda C . 2024-08-15
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We had another fabulous lunch here today. Both of us had small plate of , Steak Pie, Potatoes and Vegetables, truely delicious with great service, well done everyone
Kenny Goff . 2024-07-24
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Well, actually we never got to go. Booked a table via their partner OpenTable. Gave us options for times to go and we chose 8:30pm as this suited the party due to work commitments. We have family up from Wales for the weekend and we have heard good things about the restaurant. We booked this on the 31st May. 9 days ago. Got a text and email on Friday, 7th June, asking us to confirm the booking (for 8 people and a baby). We replied to both saying we are going there. An hour and half before we are due to leave/sit down at the restaurant we get a phone call saying there is some confusion with the booking and that they don't do food after 8pm. So why accept the booking? And why leave it until Saturday evening to make contact with the customer?! That is absolutely shocking customer service. How have they NOT noticed this booking until now? How/Why are they only letting us know now?! Was really looking forward to the night out. But one phone call has really ruined my families weekend due to lacklustre service.
ladbroke8745 . 2024-06-08
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A small hotel with a very busy restaurant attached. Staff excellent very helpful and friendly room nice and clean. Very warm. Couple of small things let it down The room we were in the Wi-Fi was poor. Couldn’t run fire stick possibly tv was too old to process no glasses but easily got from the bar. Location is very good near car park and other pubs bars and shops. Would definitely go back
Ron M . 2024-05-06
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Went for a meal on Sunday with friends, the food was amazing, Neil had the Alamo burger he said it was also amazing, and he ate everything on his plate, Your chef EUAN is fantastic, everything cooked to perfection, Thank you 😊
Liz C . 2024-04-04
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Went to Arbroath for the day & pre-booked a table for 4.30 since there was not much to do we decided to go in for a drink before dinner we then were given a menu and ordered our food I had the prawn cocktail which was delicious served with crusty bread then I had the seafood linguine which was yummy plenty of seafood coated in sauce, for dessert the largest portion of sticky toffee pudding I've ever had & I've tasted a few all in all a great meal and lovely staff all very attentive look forward to going back again soon.
tony3061 . 2021-05-29
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Great place to eat and drink even during vivid very clean good segregation. Had a lovely meal large portions tasty well cooked and filling nice atmosphere great friendly staff felt safe it was a birthday lunch but only family. But still great afternoon
tronman . 2020-12-14
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Had a day out in Arbroath today and booked a table online. The food was excellent - the strawberry cheesecake was to die for! Lovely friendly staff and tables well spaced. Good prices too! Will definitely be back next time we're in the area!
davsor2013 . 2020-10-25
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Really good food at a reasonable price, great service as well one of the best restaurants in Arbroath, will definitely be back
I6126NHstephenc . 2020-08-27
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Here for a family meal. Service good but some of my chicken was bloody and un-edible. Waitress did apologize & ask me if I wanted another one but declined. Would have expected something off the bill or the manager to address this issue. My husband's macaroni cheese was so runny it appeared to be like soup.Would not go back for food.
Pauline B . 2020-08-22
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Lovely meal nice menu very much enjoyed our visit. Good food, and choice available great desserts. Would very much recommend. Felt very safe in current situation.
G6723LLamandad . 2020-08-14
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Been for pre Xmas meals twice. Enjoyed each meal. Staff pleasant and attentive. Put you in the Xmas spirit especially in company with friends.,
plashlover . 2020-02-20
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The food wasn't the best my mum had the Turkey meal the turkey was not nice and the brussel sprouts were hard. I had the steak pie pastry ment to be crispy but soft and gravy too rich .
Kazz1964 . 2019-12-25
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We visited the town to see the Christmas lights going on and the Victorian market.Stopped here or our dinner and it was lush! Greeted and seated quickly by extremely cheerful and helpful staff.The food was really tasty and hotCan't wait to come back!
Ladymac1 . 2019-11-29
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Stayed here for one night room good albeit a little bit cold until we found how to turn the radiator up. Room very clean. We had their breakfast which was great hubby had their full English I had their cheese omelette,both delicious. We returned for lunch which also was delicious, staff lovely and a busy place. Would recommend.
214isa . 2019-11-14
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We stayed one night visiting the area and theatre. Everyone were so polite, friendly and friendly. Our room was cleaned to a high standard and had no issues. Was warned about noisy seagulls and we never heard a thing. In hindsight, should of booked for dinner so glad we got a table. The food was hot and tasty and service was good. After the theatre we had a few drinks and again friendly staff. Great food. Great service. Great hotel. Definitely recommend and will definitely return
tedjrobinson . 2019-10-05
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Bedroom and bathroom fairly basic but reasonably decorated in Bedroom and bathroom decorated in modern style. Everything clean. Comfortable beds/pillows. Friendly staff. Well cooked breakfast with good choices. Budget priced so what's not to like! Would definitely recommend for overnight stay.
Ostreon1 . 2019-09-04
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Have been to this restaurant on various occasions over the last two to three years and always find the staff helpful and the food excellent
lellywill . 2019-08-18
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Stopped here overnight as there isn't a lot of choice for accomodation in the town. The first piece of disappointment on arrival was the hotel had no parking. Outside on the street was limited to 30 minutes during the day and as it is a one way system you can go round in circles looking for somewhere to leave your car.My second irritation came when I was approach by member of staff to say that the credit card that I had used to book the room with through a 3rd party vendor wasn't taken at the hotel and I would have to go get another card to leave details for security. The inference being that I might leave without paying. I ignored it and didn't provide an alternative. They got their payment when we left.The room was tiny, double bed, wardrobe dressing table with stool below and a television. Not much room for anything else, not even a chair. It did have an ensuite. The room itself was very warm and had no air conditioning. The furniture was also tired. Ring marks and chips. We had a chuckle when found packets of ear defenders provided and a note to say they were having problems with noisy gulls. The chuckles soon faded when they started squawking around 3am and didn't stop. We're talking a whole colony of them. You couldn't sleep through it and it went on for hours.The excessively warm room didn't help as we'd left the windows open hoping for some cool sea air. No cool air to be had just an aural assault in the middle of the night. There was no sleep to be had due to the heat discomfort and noise pollution.Breakfast was also a bit disappointing. There were 2 cereals, some form of cornflakes and another we couldn't identify. The orange juice had run out and had to ask for refill. There was no butter left for toast and had to ask for resupply. I understand the things run out but this was only 20 minutes into breakfast and there were only 10 other people in the restaurant.The cooked breakfast choices were varied so there should be something there for most people. My wife asked for porridge, which they didn't do. This is Scotland, porridge is a national staple. A chef could easily make some from oatmeal in 5 minutes. The cooked breakfast we had was fine. Nothing wrong with it, but nothing to write home about either.I don't like like being completely negative in a review but I struggle to find anything to commend at this establishment, apart from maybe some of the staff.At just shy of £100 for bed and breakfast it was overpriced and certainly not value for money.I have stayed at hotels and B&B's all over the country and usually strive to leave a fair unbiased review. On occasion I have put counter positive comments if I felt a review was unfair, this however has been my worst experience to date and I have nothing positive to say, sorry.
BudgieSuit . 2019-08-11
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Pleasant premises, very friendly staff, extensive menu reasonably priced and first class food - what more could you ask for. In the centre of town so a good place for a tea/coffee break if you're out shopping.
VioletJ_13 . 2019-07-02
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We went for a family lunch and were not disappointed. The staff were all very friendly and attentive but not overpowering. The food was fabulous, I particularly like that you can get reduced portions. Highly recommend
H8086OWlindan . 2019-06-17
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Booked this many days before, on arrival was told I couldn’t possibly have booked for 6.45 pm, as they don’t do that time! I very quietly said I had booked and I had the number on my phone.. he refused to believe me and said it was not his problem or his fault!?My friend said we should go with it. so we sat down. So, after his very aggressive behaviour,showed us to a table and said he had “Solved my problem”! However, I was so perturbed by his attitude.. it continued..he ruined our evening.. we stayed, only because we had a theatre appointment in 1 hours time. I said Some one should take responsibility for the booking.. he put his hand to his chest., aggressive, wasn’t his problem.. told us we could leave!?
TrailBlazer376665 . 2019-06-04
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Me, my husband and daughter went for lunch today, the restaurant was fairly busy. We were seated in the front of the restaurant by a young lady with pink hair, she also served us. She was very polite and attentive, she even wished me a happy birthday. The food was 10/10! I had a passion fruit mojito which was lovely! We will definitely be back, thank you for a lovely afternoon.
lesley p . 2019-05-09
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The staff are welcoming and give the best possible service. The food choice and quality is great and the prices are very reasonable. Altogether, a very pleasant dining experience!
lynda l . 2019-05-07
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Started my night with one of the many gins on the menu. The staff were very helpful,pleasant and knowledgeable about all dishes. Meal was very nice. The only slight minus was that chips were undercooked. Nice meal, good service and enjoyable night.
Arbroathtravelling . 2019-04-03
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Located in centre of town. Restaurant and bar on the ground level. Hotel rooms on the upper level. great local business.
LifeboatBlair96 . 2019-03-20
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Had a good meal with work friends. All mains were hot looking fab and were very nice. Clean plates all round. Puddings were fab. Cheese cakes are very very good. The staff were friendly and helpful and the place was were well decorated and very clean. Would I go again ? Yes most definitely.
W1048ZTkeving . 2019-03-11
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The Town House is a spacious and comfortable place to visit.
jbcfc . 2019-03-10
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First time here for a family birthday bash. Well impressed with it all, the welcome, the friendliness and efficiency of the staff, the quality of the food and of course the price.
rjsmi60 . 2019-03-01
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After a flying visit to my parents, we cane for dinner on a fajita Thursday.
MJM61 . 2019-01-20
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Have been into The Town House a few times but have been visiting for Breakfast which was recommended by a friend. So accepting their recommendations I and a friend went for breakfast which was very well presented. All we can say is we will be back for that great breakfast, great service and great staff who are very helpful and polite. Great to have good service and good food served hot.
Brian D . 2018-11-06
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Stopped in with family on a late Sunday afternoon -very good prices and our meals were good. DH enjoyed the traditional Roast dinner & although he said my Yorkshire Pudding I was better, I honk he was just saying that to ensure I continue to make hem at home. Staff were great, food was tasty, prices were reasonable.
SusanGraced . 2018-09-23
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We stopped here for lunch when visiting Arbroath. It looked fairly decent from the outside but inside it’s fairly grotty. The burrito for lunch tasty off and although it was taken off the bill, I was charged for accompaniments that I did not receive (didn’t notice til after we left). The toilets are also a long way from the bar/restaurant and none of the doors shut on the cubicles! Wouldn’t go back, although staff were friendly!
Bridge199 . 2018-09-06
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Popped in early evening and enjoyed a lovely meal. Good selection to choose from on menu. Fab Cheesecake. Very helpful and friendly waiting staff. Definitely recommend a visit.
donaldson05 . 2018-08-26
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We enjoyed dinner on two nights at the Bistro whilst in Arbroath for a concert. The menu is expansive - so much choice for starters, main courses and puddings. We enjoyed superb food on both nights. The staff are exceptional - very friendly, very helpful and very efficient. The prices are ridiculously low for the quality of food on offer. No wonder the place is busy and buzzing all the time. We'll certainly be back - but we'll book. I saw lots of people turned away - this place is very popular and it's not difficult to see why.
Gary H . 2018-08-12
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Nice and central in centre of town with the harbour and cliff coastal path not far away. Great food and atmosphere.
LifeboatBlair96 . 2018-08-12
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Let me explain! We got a table one early evening but were told ther3 would be a wait to be served which turned out to be about 50 mins. Not good but the table staff were brilliant but very busy. Can’t be helped. Food was okay though! Over all no real complaints.
Johnsvote . 2018-08-11
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This place has a better than average menu for a pub. I don’t eat stodgy food so I was delighted to be able to choose a platter with hummus, pita and vege-sticks, along with a really good salad for my lunch. The service here is lovely and food comes quickly. It’s a nice, relaxed place. Thank you.
Ali_Hawkins . 2018-08-08
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Continues to provide good food at very reasonable prices. Staff are friendly and efficient. Premises have been refurbished to provide excellent dining experience. Would definitely recommend.
VioletJ_13 . 2018-08-06
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We were in Arbroath for the Open Golf. We were made very welcome in this bar/restaurants. Waiting staff were very engaging. Good extensive menu and lovely food. Busy and lively restaurant.
Glen83 . 2018-07-31
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We called here for bacon rolls and a coffee on two successive late mornings. Staff we very pleasant and the coffees arrived first, quickly followed by the drinks. We had nice window seats, and as we were in no hurry watched the world go by, without feeling pressure to leave.
totalview . 2018-07-10
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We went for dinner and had a main and sweet each with voucher from our daughters for my wife’s 69th birthday. Our first visit,it’s a weatherspoons styl restuarant with bar. Staff were polite and helpful. Good selection on menu. We totally enjoyed our meals & drinks and would recommend.
Dougnmoira . 2018-07-07
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This is a very busy restaurant on the High st, and after sampling the food and service I'm not surprised. We were made to feel very welcome from start to finish, nothing was to much trouble for the staff. The meals were absolutely brilliant and reasonably priced. Highly recommended.
wulliecatherine . 2018-07-01
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Stayed here for 1 night and would have dont it longer if we had the time. Great hotel in the heart of the town. Lager and cider choice is pants but the resolution is simple, have a whisky 😁😁😁
Cameron W . 2018-06-18
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had a real nice evening meal here whilst staying as a guest. I had beef Stroganoff, and my partner had the Haddock Mornay, both meals were very good.
Jane L . 2018-06-09
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A friend recommended to go here for a meal & we certainly weren’t disappointed.
Peesa . 2018-05-21
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Was in for breakfast on a Saturday morning. Only had 45mins as our daughter was in a dancing class. Went in didn't seem busy at all only 2 tables with customers that we could see and there was also a table with customers down the back. 2 waiting staff should cope easily! Waited more than you would expect to place an order and when we did order it was two breakfasts and two lattes. Nothing complicated. Bfast's came and both had finished and they were nice enough bar the haggis which was terrible! Which should never be the case in Scotland in my opinion.that being said not bad enough to leave a bad review.this review was left because of the service went up to pay with a really dry mouth due to the lack of drinks.we we're sat in the restaurant for over 35mins and that wasn't enough time to make two lattes apparently. The excuse that was given was there was a table of 7 in! Lol the kitchen staff were coping fine. A table of 3 came in after us and left because of the service before receiving anything. The woman that seemed to be the manager in my opinion was the route of the problem so didn't even ask to speak to the manager.
kylestewart089 . 2018-04-21
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Lovely atmosphere, clean table and seating, very friendly service, not pushy at all, made you feel welcome. Food nice and tasty, plenty of choice on the menu for all tastes and budgets. A credit to the management. I will definitely return with the family
angusmysteryshopper . 2018-04-18
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Food is excellent and not to expensive.it was just great very friendly and a great atmosphere.would recommend it to anybody
punto76 . 2018-04-02
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Visited the restaurant on Sat night 24th March with my niece and my family had a great meal the food was fresh , hot and lovely presented. The waitress Kayleigh was lovely she spoke to my granddaughter who is 4 gave her crayons and her menu which you could colour in and played away with her throughout the meal, she had a lovely manner and was friendly with us all .We hadn’t been for a while but we will definitely be back soon .The sweets were to die for and the whole meal was reasonable and well worth the money . We were thanked by all the staff as well at the bar on the way out lovely touch .
LynnDyer . 2018-03-26
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A board outside advertised "Fajitas Thursday - buy one, get one free". We liked the sound of that so went in sat down, ordered drinks and said we'd like the fajitas offer to be told it doesn't start til 4.30pm. Why have the board outside at lunchtime then? Felt awkward as we already had drinks so ordered them at full price but felt very misled. There is, on close inspection a note on the menu about the times of the offer but nothing on the advertising board outside. Food was nice but felt cheated.
Wendy W . 2018-03-22
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nice surroundings, can be noisy especially on a Sunday with families, food is usually really nice and friendly service
Joyce B . 2018-03-05
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Fabulous choice of food at a reasonable price and very hearty portions. Various offers on during the week and was certainly very busy.
Kim N . 2018-03-03
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The venue was welcoming as were the staff. We had booked a table and were swiftly taken there. The place was warm, staff were friendly and the enviroment was bright and clean. The meal was good but I wouldn;t say brilliant hence only the 4 star rating but convenient when attending an event at the Webster Theatre.
Mike J . 2018-03-02
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My husband and I had dinner at this restaurant, the atmosphere was nice and the waitress Susan very nice and friendly, quick service and good choice of food on the menu. If ever back in Arbroath, I'd definitely go back here to eat.
Largs2 . 2018-02-26
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We didn't think we'd get a seat because it was so busy but my husband came out with the good...
sheenalynch8 . 2017-12-26
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Rolled into Arbroath for a quick lunch, and it's hard to find places here to eat. Settled for her, and...
Superharrio . 2017-12-22
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Booked for lunch with mam. Food amazing. I had the philly steak wrap from the specials board and the others...
Glenda J . 2017-11-25
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lovely meal comfortable place with friendly staff which were very helpful. we enjoyed our evening and few refreshments after
pamzie-brown . 2017-10-21
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Visiting my daughter in Scotland this was my first visit to Arbroath.
Ken G . 2017-10-12
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Pleasant place, and good location on the high street. We had lunch there and found they had a good selection of hot and cold food on offer. Pleasant and helpful staff. Good value
Isabel W . 2017-10-03
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We had a delicious dinner, followed by a great sleep in a lovely room. Breakfast the next mornig was lovely, help yourself to tea, coffee and toast and then we ordered hot food.
fluffyswan . 2017-09-25
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Wir haben uns spontan für ein frühes Abendessen dort entschieden. Als erstes ist uns aufgefallen, dass das Publikum im Restaurant eher jung war.
Soonwald-Liebe . 2017-09-22
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The food was fantastic! Went there with friends when back for a visit as was highly recommended. Apart from food being really tasty, the staff were so friendly and very helpful.
Barbara G . 2017-08-19
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Un amigo y yo fuimos el 27 de mayo para mi cumpleaños amigos. Qué lugar tan encantador, muy tranquilo y acogedor. Muy buen servicio, atento con que es molesto.
Lynda J . 2017-07-03
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Very friendly and welcoming serving staff. Delicious and very well presented food. We had the peppered chicken and yummy cheesecake.
isla2627 . 2017-06-27
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Been to Town House many times. For different occasions and just for meals. Thursday nights fajitas are amazing. Buy one get one free. Very tasty. Can be very busy, that's why it's good to book a table.Cocktails look good and taste good.Staff always been welcome and friendly and helpful. Once helped me to organise a surprise cake with candles and they offered to take unfinished food home. Great service!
Ieva L . 2017-05-29
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Ate here whilst staying at hotel. Waitress service on the night I ate here was superb, the lady who served me even showed me how to eat the Arbroath Smokies leaving bones behind in skin. Service and Smokies fantastic. Recommended!
KazSteve . 2017-05-09
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Popped in for lunch to celebrate a birthday. We all had the stroganoff which was delicious. Meat just melted in the mouth. We finished with the Sicilian lemon meringue and it was so light. Will be back when next visiting my parents.
MJM61 . 2017-04-14
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I have given The Town House five stars, not because it is a place of gastronomic excellence, but because it offers a good choice ‘non-traditional’ food in an area not renowned for it. It does not matter how long that you have been away from Arbroath, whenever you return you will find that you have never seemingly left it – for it is still 1978 - restaurants with tartan carpets/curtains/table cloths and with the atmosphere of a funeral parlour, serving mince & tatties/steak pie & chips/scampi & chips/chips & chips, perhaps with tattie soup, and for the more exotically minded – prawn cocktail. The meat and vegetables of course being cooked to within a millimetre of their existence.The menu has a modern twist, however still contains elements which will appeal to the more traditional Scottish palates. My chicken dish was cooked perfectly, being lovely and moist.The service was good, and there was a warm atmospheric buzz to it associated with it being very busy early on a Friday evening, with diners of all ages. Usually when I leave a restaurant locally I am disappointed by the food, general atmosphere and or service, however, in the case of The Town House, I left thinking that I had had an enjoyable experience. I will be back.
OBoulez . 2017-04-01
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Popped in for lunch and we were given a choice of tables at which to sit. Service was prompt for drinks and we only had a short wait of about 10 mins for our main course of fish + chips (special deal). The meal was nicely presented, piping hot + delicious. I had dessert - Cranachan which was nice. Both the waitress + waiter came to the table to ask if the meal was okay...totally different from our last visit. As this visit was a nicer experience than the previous visit, with tasty food, I would return again.
meercat54 . 2017-03-13
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Been here few times for lunch and can never complain.Warm friendly welcome on arrival and attentive service. Food is always excellent and good value for money. Even if no booking is made they always seem to find a table . We will return
erob320 . 2017-03-09
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Had a meal here Saturday food was good and the service was fast and efficient will go back again as the food is always good.
Johndgswankie . 2017-03-08
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It's family friendly and has a varied kids menu however it's pretty expensive. The food is very good and the portions are a really good size. The toilets aren't the most practical as they are up steep stairs although there is 1 rather small disabled one on the restuarant level. Our waiter was very friendly but some staff were bordering on rude as children and big parties do generate noise. Prices and some practicality aside its a good location very clean and well kept and all in all a mostly pleasant experience.
Cheryl G . 2017-02-11
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Went for lunch.. although we did not reserve seats we got a choice of 2 or 3 places to sit....We were served drinks quickly and our main course came after about 10 mins..We opted for the fish& chip deal (£15) which came with bread and a pot of tea each....Our meal was presented well and piping hot....My wife also had a sweet which she enjoyed...The waitress and waiter came round and asked if everything was alright ...this they did not do the last time we were here....I would go back again.
kearn2013 . 2017-01-21
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The service was great and so was the food. The staff were helpful and very friendly, overall an 8/10
535taylor10 . 2017-01-19
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We had a lovely meal with our old friends who were celebrating their Sapphire wedding anniversary (65 years). It was a very nice, warm atmosphere and the group were in a separate section of the restaurant. The food was very generous and piping hot, (always a plus point). The staff couldn't have been more helpful. We had three courses with coffee and enjoyed everything in a very un-rushed way. I have eaten here before and have never had anything to complain about. It's a nice place to meet friends for a meal and the access is excellent, being right on the High Street
sm0kie2 . 2017-01-18
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Dropped in for a mid week evening meal. The restaurant / bar wasn't overly busy but we were seated quickly and our drinks order taken and delivered to our table in record time. The menu is fairly extensive with a good range of bistro style dishes. Homemade deserts were delicious. Great attentive service, good quality food at a reasonable price.
George G . 2017-01-17
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Walked in without reservations and we're lucky to snag a table in a very busy restaurant. This was just after the New Year so I was surprised it was so busy.Friendly staff and generous portions. My only complaint was that they had run out of both of Mum's favourite dessert choices but she devoured the strawberry cheesecake which was very light and sweet.
ccindxb . 2017-01-15
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The Townhouse is somewhere I visit quite regularly. You always get a friendly welcome and the food is always delicious. Beef Stroganoff and Steak Pie are a couple of my favourites. Menu has a great selection, something for everyone! Worth a visit if you haven't done so already!
nmcf13 . 2017-01-04
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First visit to the Town House. Décor is modern. Service prompt. Food okay but meat + vegetables lukewarm. Once served no follow up to ask if meal was okay. Disappointed.
meercat54 . 2016-12-31
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Was recommended by a work collegue and visited with my husband and son. The restaurant was nicely decorated and there was a good menu choice.As it was a Sunday we were advised that kids eat free which was an added bonus. I had the vegetable stroganoff, my husband had the chicken curry and my son had cheese and tomato pizza. All were tasty and well presented. Service was also good and our waitress was very friendly. Overall all we were happy with the quality of food on offer and would have no hesitation in returning.
Donna F . 2016-12-31
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Great staff, we were in the back section of the restaurant which for me got a bit hot. The food was really good i had the steak pie and then the rob roy sundie there was some thing for every one from 3 to 90 my 3 year old son seamed to love your toilets i spent alot of time taking him to them
Craig M . 2016-12-30
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Visited today for a friends birthday. Waited for 40 minutes for food order to be taken. When spoke to a staff member she thought we were waiting for another person to join us although I told the staff member that served the drinks that the other person wasn't coming. Starters were lovely. However the main course was awful, haddock and chips. The fish was the size of a tiddler and fried within an inch of its life. There was a handful of chips and some peas. I really don't know why a qualified chef would let this leave their kitchen. Embarrassment! When I eventually caught the servers attention she was very apologetic and asked if I would like something else, which I didn't take as my friends had almost finished their meals . for the main course alone it was priced between £8- £10, which I did not pay for. I have visited this place many times but this visit has certainly put me off. Didn't appear to be enough staff, there was a large party for a wedding anniversary in, although they were expecting us as we had booked the table a week before this visit.
tklke . 2016-12-30
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Booked a table for 12 for a birthday celebration then upped it to 16. On the day we were told we could not be seated together and would be at two separate tables. It's a pity we hadn't been informed of this when we upped our booking as this was not very convenient and would have booked elsewhere.Service started off well enough but as the night progressed the waitress was struggling. Drinks and food ordered were forgotten on a couple of occasions. On a plus side the food was very nice.
Pauline B . 2016-12-18
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Very good quality hotel and restaurant. Very pleasant staff. Warm comfortable rooms with free wi-fi throughout. Great breakfast and good range of food on the menu. Only wish they had a better selection of beers on tap. Limited parking on street at front of hotel.
Richard S . 2016-12-16
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Went for a carvery meal (roast beef). Waitress was very pleasant and didn't take long to be served.The roast beef and trimmings was of a good portion but most of it was just luke warm except the roasters and gravy.The meal was ok and I scoffed the lot.I was slightly surprised at the Bill though £12..95 for the carvery and £2.80 for a glass of coke.(although I believe you can get refills ...but we were never asked if we wanted a refill)Never were we asked if the meal was ok either.
kearn2013 . 2016-12-05
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Great food, great drinks, weather its for a family meal or with friends, the atmosphere is always great! Been many times and would go many times again
Kimberley L . 2016-11-23
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Nice menu, tasty food, large partitions, reasonably price. Staff were friendly. We had a cocktail to finish which was yummy!
XxMeeMeexX . 2016-11-19
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The food was good, the waiter is great but the 2 lady's behind the bar.... full arrogant and never smail... avoid them!! The steak was OK... starter acceptable but all my meal was ruined by the ladies behind the bar... you lost a client and I suggest to do not go here if they are working!! Again my compliment to the table staff and go for James he is nice and caring person...
Gprotano . 2016-11-19
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Stayed a few times at this lovely hotel. Always Brilliant!! Nothing ever too much trouble. Only sad don't stay anymore as my son now lives in Arbroath, however, a visit is always a must to their wonderful restaurant. Extensive menu & great quality food served with friendly staff. Won't break the bank either!! Can't wait to visit again.
Anne090498 . 2016-11-04
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We popped in for my birthday and had dinner which was just great. You always get a warm welcome and the staff are great! The variety on the menu is very good with some really good dishes. The Thursday fajita night is perfect and we will continue to go to this restaurant.
Shagues . 2016-10-31
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Arrived early and we're seated promptly by the owner Graeme who was friendly and polite. Attended to fairly quickly by Jade who was as equally friendly etc. Can't fault the service in any way shape or form. Food was VERY TASTY !!!! Had meal deal which was excellent value for money. Would recommend in a heart beat and WILL be back!!! ( sorry if that worries staff ) x
Catherine T . 2016-10-23
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Had a lovely family meal here last week, plenty of choice and a great atmosphere. Staff are friendly and will do anything to accomodate you. Would definitely recommend.
parkerjojo83 . 2016-10-19
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Excellent food very friendly staff quick service would recommend visiting this restaurant kids eat for free on a Sunday
elainenic0l . 2016-10-10
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The Townhouse restaurant, unlike some other local eating places, seems to have struck the right level of consistency with their service and the standard of food.I have tasted about 30% of their menu and have not been disappointed. It is not "a la carte", but good food, well presented and of a high standard.
Vic A . 2016-10-06
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food OK and a nice place to meet up. Ambiance good but food doesn't hold any surprises and thought overpriced for what we had.
Nancy L . 2016-09-26
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Had an evening meal here on Sunday prior to going to the theatre. Lovely welcoming staff. Fantastic menu selection. The food was brilliant as was the presentation. The staff were wonderful. Friendly, efficient, cannot praise them enough. Already booked for a second visit.
mcarthurmargaret . 2016-09-20
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This was seen by locals as "the" place to eat in my former home town. Had personally never visited before. Decor and general look of the restaurant area is fab. Received a nice welcome when we arrived. Our waitress was attentive and very pleasant. There were 7 hungry men to feed and we were not disappointed. The "best" beer was off, but pints were changed with no problem. Food was great, the fish and chips looked amazing, and no complaints from my friends who had it. I personally had the Philly Steak wrap, which was simply superb. Extremely tasty. All in all, a very pleasant experience in very nice surroundings. Would recommend for a meal if visiting, the menu has a vast amount of choice.
Andrew C . 2016-09-18
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We had actually stayed at this place about 4yrs ago and it was first class then and the meals were really good then and are now. I love fish and chips wherever I go and they are first class here. My husband can eat anything and has had a curry and I think it was Tikka Masala and he said it was really delicious. Would recommend The Town House to anyone. It is on the High Street and you could walk past it and not know it is an hotel.
sheenalynch8 . 2016-09-13
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138 Opinions
Never have we been to a hotel with such friendly welcoming staff. Everyone we met showed us the greatest hospitality. Nothing was too much trouble. We ate in the restaurant on both nights of our stay and enjoyed the food and again the friendly attitude of the staff. Breakfast was varied with a choice of hot dishes including Arbroath smokies. Our room was spacious and warm with a view over the green. We will certainly return if we visit Montrose again. The birdwatching was good too!
94 Opinions
Excellent hotel lovely period features. Everything worked. Helpful and friendly people Nice feel about the place Great family venue.
291 Opinions
Packed on the day of our visit and we had probably the last table. Food was excellent quality and service was very friendly if s we’d bit haphazard at times. Part of meal arrived late and incomplete but overall very good
417 Opinions
Stopped at the Rookery for lunch having cycled from Dundee. The food was excellent and the staff as previous mentioned were at another level. Whatever they are doing they are doing it right. Would highly recommend and will most definitely be back.