The Towers Inn in Birmingham

My friends and i came to the pub at 14:30 so it wasnt busy we order the sharing platter it was nice but it took so long to come out, waited 45 mins for 2 main meal to come out, and over 1 hour for my own to come out which was the philly steak and then sent it back because my steak was overcooked, the only good part was the dessert.

Food wasn't much to shout out about. Burgers tasted very greasy. The staff were very nice, but food was a bit slow coming to the table, but I put that down to it being busy. There was some arguing going on outside, but this isn't unusual, apparently.

Popped in for a cheeky little munch .had a mega mixed grill and the Pork Tomahawk .The food was cooked to perfection and the service was outstanding. Definitely will call again .Thank you to Hayley and her team.

Came to the pub tonight for a meal with my daughter, lovely food and great service. Also stayed and took part in the quiz, we had a great time, will definitely return again.

Drink and food quick and tasty 😋

Went here for a nice little lunch due to it being a birthday for remembrance. The staff where very accommodating however when you order food they fail to mention that the pork tomahawk with vegetables and fries you will have to wait over 30 mins for. It took over 45 mins to receive the food and then ended up having to have it in takeaway containers. The atmosphere and pub where very pleasant. However I would say the food is not worth it. Really dry, over cooked and hard to eat

The staff is all cracking...but I wish to highlight a specific individual...I don't know this young female's name..as she didn't have a name badge...but I experienced a amazing venture at your venue...courtesy of her excellent skill set all round...I remember her beautiful green eyes and lovely smile and red hair...took be back in time to my 90's...C'est la vie...please pass my regards for her stupendous customer service...will defo be coming backk on a Sunday.

Had a lovely visit here , very nice staff , Rosie in particular had a big smile and held up a great conversation… struggle to find that from young people nowadays! Will definitely be returning soon.

egon served us and was very nice

It was a great food experience my waiter was charris was so lovely and she deserved a medal 🥇 lol love her funnyness and Betsy was the chef thanks guys I appreciate the food

Two people ordered chicken gyros which came with... No chicken. We asked and then five minutes later the waitress came with a bowl of... Bacon? When we asked again for chicken she just replied "oh I don't know what meat it is" and left. The refurb isn't great. It's so dark inside, it needs some spotlights or just white lights instead of yellow

I've just deleted my previous 4 stars rating to leave this new and updated 2 stars rating. Firstly, the refurbishment looks nice and pretty, but today there was only one person serving at the bar, and she was run off her feet, more staff would be better. Now, sadly, onto the absolutely horrible food. My last review for the hunter’s chicken et al, was 4 stars because the food was nice, hot, the chicken was juicy and had some taste to it. Today, I wasted £20 on two meals that I really wish I hadn't ordered. My hunter’s chicken was not that hot and just mildly warm, the chips were not great, and the chicken was as dry as sandpaper. That £20 I sadly wasted on this so called food could have gone to a charity that could have used the money for good, but I do give to charities regularly anyway. Actually, I have just decided to upgrade the rating to 2 stars (from 1 star) simply because my partner said that her meal was not too bad, but not great either, thus could have been better. I've had a really bad meal, I'm angry. My partner wouldn't let me make a complaint at the bar, even though I'm really not happy with the food that I received. To top it all off, it's Pancake Day today. I should have stayed at home and made a bunch of pancakes rather than spending £20 of my hard earned money on this second rate pub food. Last time I left a 4 star review for the same food only a couple of years ago, but not this time, because it was absolutely terrible. I was considering ordering some dessert, but because the food had literally angered me, I refused to order one as I had already wasted good hard earned money on this so called food. I'm not happy, I'm not happy at all. I really should have complained about my issues whilst I was there...

Went to the recently refurbished Towers Inn for something to eat. Was greeted by Sharn who was really welcoming and helpful. She found us a table and took our order. Food was served by Kayleigh and Nefe came to ask us if everything was OK with our food. Overall excellent service and brilliant attention to customer satisfaction. Well done all

The staff as usual were fantastic especially Saan and Hayley and the food was beautiful

Every time I ask for a rare steak it comes well done. Very disappointing

What a beautiful new look 😍😍 good luck to Egon and his fantastic team 👏🏼👏🏼

Carrie was our sever, so helpful and bubbly, couldn’t do enough for us. 5 star service young lady !!!

Love meal and friendly staff , good food , good service 👍😊

Unfortunately, we had to wait longer for our food, and it wasn't at its usual hot temperature. Staff missed the opportunity for a sale when they failed to point out the 2 for offer. Not good on a day I'm in the mood for a few drinks. Not their finest hour

Great customer service. Food was amazing and staff were really welcoming & friendly. Didn’t have to wait long for our food to come. Would definitely recommend to others and I will be returning for another visit

Come to the pub today for few drinks and the lady that severed me Kim with ginger hair was very nice and helpful and was lovely to talk too

December 31st 2024/5 new year party was great ... excellent band called Room 26

Great atmosphere , excellent service and amazing food . Family friendly and staff make you feel very welcome also great value for money

It was fantastically organised. We came with a large group and were given a private room so they we did not disturb the quiz which worked fantastically for us. Getting served for drinks was quick. Our meals were pre booked and came out with speed and the odd missing items were quickly brought over and sorted. All of the food was fantastic quality and hot. Nothing had to be sent back - which is a first for this group! They also handled desserts fantastically, even though they were not pre ordered they still come use as easily. Paying at the end also worked well as families were able to quickly pay for their part of the meal without any issues.

Great bands on a Saturday night 🌙

Music far too loud at this pub. Impossible to have a conversation. Food poor.

Seriously good food at good prices

Absolutely appalling kicked out as I was being rasiaclly profiled and left on the car park and was refused entry NEVER GO HERE EVER IN YOUR LIFE!!!!

Great pub, would recommend, very friendly staff.

Karaoke night! Brilliant atmosphere lots of fun and giggles.

Popped in for a quick drink and ended up staying on as the band were brilliant.

Great place to go super food and great prices . Staff were lovely

Good pub grub, excellent friendly service. Clean plenty of light, my first time and pleasantly surprised. Will visit again.

The Towers is a pleasant pub with good quality food and great value. Staff always friendly.

Went in last night had a mix grill. Fries was cold when they come out and onion rings was cooked in all I can say was dirty old oil tasted absolutely disgusting. Ended up leaving half my meal 😒 Not impressed never again.

Came here tonight and the quiz was great. The food was also 5 stars highly recommend the boss burger and the service was great too. Carrie who brought our food over was so polite and hardworking and even checked back to make sure we were happy with our food. Highly recommend.

Poor Customer service, Staff Not welcoming, You dont even get basic Hello or Please & Thank you when you get served, As most of the staff working there were miserable and food is Average.

Received a parking ticket for £100 yet was only in the car park for 17 minutes. No clear sign posting and staff didn’t say a thing or ask for my reg.

The food was incredible, I had the tandoori skewers and they were cooked perfectly. Would definitely come back again.

Was a great experience at the towers. The food was really good. They did mention that there was a 30 minute wait which was great as at least we were told! Will definitely be coming back again!

The food was soooo good, I love that there is kid’s machines and capsules. It is a good place to go if you want somewhere to eat

Did not see you had to pay for parking - went in for one drink the staff didn’t say a word. I saw other people just park up too didn’t see them do anything. Being asked to pay£100 fine what a joke

Rude Asian bartender with a horrid attitude shouting at customers trying to order when there was no need.

Was incredibly busy, with few staff. But Kerry and Jade made sure we didn't have to wait for our drinks & food for too long. Exceptional service! The food was great too!

Chef arranged for gluten free option for me. Very helpful

Always a nice, chilled, friendly atmosphere. Been my local for a while. Food is great, drinks very reasonably priced. Cocktails are lush. Staff are brilliant, particularly, Alex ! Defo worth a visit, or a few . Great pub

Haven't been to my local for a while, went for a meal and drink and ate outside as weather was good. Had tandoori chicken skewers and sharing dessert and both were really nice. Service was good and will definitely use more often.

Love the towers normally but on the visit the food was a bit bland compared to other times and the food wasn't cooked like it normally is what a shame really I not be going there again in a rush father in law ended up with belly ache and next morning was sick.

Great staff very helpful when ordering meals

Lived near here for over 4 years and decided the night before to book a table and to watch the England semi final. Staff were all very welcoming and the food was really nice. The evening was so pleasant that I booked another table for the final. Was phoned day after to confirm the booking and they had no issues when I added 2 more people even though it meant having to move the table. On the evening was a live band on and a really good atmosphere (well it was supposed to be coming home).Not once were we made to feel like new faces or unwelcomed by any of the locals and considering how busy they where the food was again really nice and tasty. We all said we will happily take a walk up and visit it more often. .

Wish I could give it zero stars because that’s what this pub deserves I come to watch the football with family all the staff are rude you don’t feel welcome and you just want to get out soon as your in here the whole atmosphere is just awful I don’t rate this place at all

I have had mixed experiences at this pub in the past, but lately, it has been nothing but positive. The food is served in reasonable time, prepared how we have requested and the staff are very friendly. The only issue is that when ordering on the app, some items seem to be always missing or not available, most notably, smaller sized drinks. However, when I order at the bar, they are not out of stock at all. All in all, a nice pub to have a meal at and throw back a few drinks.

Fantastic food Fantastic staff very friendly and welcoming. We attended the physic night and that was Brilliant. Thankyou night

Lovely food. Good service nice price

Had my daughter 18th in the family room. excellent service and the bronze buffet was well worth the money. Lovely atmosphere,lovely staff so helpful.

Its was alright for the afternoon but later on did not enjoy the music it was too loud, while eating. Food & drinks were okay could of done with some more flavourings, Would like to have seen some cider on tap like Stowfords or Inches. The two waiters were quick at bringing the food out and cleaning the table. The bar staff were friendly. Large free open carpark, but you have to remember to register your car inside

Popped in for food a big group of us, they was very accommodating making sure we was all sat together and all comfortable food was lovely and the staff was all very friendly all an all it was a lovely experience.

staff were very friendly (we were served by sharn) her attitude and work ethic were unmatched and she was very polite towards her customers

Tasty food, nice service, local pub!

Ordered meal with 2 family members. They told me they didn't have my choice while they were bringing out the other 2 meals, without an apology. I ordered something else quickly and had to wait while the others ate. The only thing edible was the chips so when they came to take my plate away I asked for a refund of £5, which is reasonable considering the meal was just under £10. They still did not apologise but said the manager would be coming to talk to me. After waiting another 10 minutes, I decided to walk out before losing my temper. This is no way to treat a customer 😡

Standard pub grub. Good service.

Another lovely few hours spent in The Towers with our lovely friends. We also had a lovely meal.

Myself n my friend arranged our friend’s surprise 60th Birthday at the Towers Inn on 25/02/24 - a lovely day Thanks to Liam and Jade for making it a special occasion for our friend n friends Credit to both staff members of the Towets Inn K Gill

Alex behind the bar was very helpful, went out of his way to clean our table, all around great customer service

Towers inn is a good pub and the food is very good, Holly is a good worker and she's a lovely girl

I come to the towers today for some food and drinks I had the hunter chicken was very nice and good for the money the lady that severe me Kim with a black shirt was very friendly and nice to talk to I well definitely be coming back

Came in when a lady called jade served me and my son she was so polite and served us very quickly she was kind to my son that was unsure to what he wanted to eat, what a lovely pub to visit with family highly recommended

This was the first time I attended at the very start of service. Opening was very prompt and the staff were very friendly and helpful as I also made an enquiry about securing another booking later on in the month. Being early we were able to secure a table in our chosen location. The lady behind the bar took our drinks orders promptly. Our food orders were taken when we were ready and everything was cooked to our liking. I look forward to my next visit to The Towers Inn.

First of all I want to say how lovely Simon is, from the get go he was so polite and very welcoming. This pub has always been our first choice of meet ups, fab location on bus route (we can drink & bus it home...ha!). Good food selection and great atmosphere. Its the friendly staff tbh there, enough to make you want to come back. Thanks Simon for the banter and going that extra mile!

Great drinks choices and new menu to choose from, Kimberley served us and she was very friendly and knowledgeable

came in for a meal with my partner, really enjoyed the hunters chicken and couldn’t fault the service that Liam provided us.

Came for a quick drink and ended up staying for the whole evening! Great atmosphere and lovely food, the bar staff were quick and made us some lovely cocktails! Thanks to kimberley for all of those pina coladas!

Only came in for a few drinks and side dishes, Liam delivered our food and had a good laugh with him.

Welcomed in by Liam lovely chap will definitely come again.

Had a lovely meal at the towers last night, atmosphere was great and the service was wonderful especially from the waiter called Liam.

Fantastic service provided by Simon.He was friendly and his customer service was ace.Definitely coming here again.Thanks Simon

Went for dinner last night with my family, food was great and Liams service was great. Will definitely come back.

Went to the Towers on Thursday 14th to try the new menu. The food was great and the service from Jade who looked after us all afternoon was fantastic. Will return.

Was served food table service and served at the bar by Simon lovely young man greets you with his happy smile would recommend to anyone 100%

Had food and drinks on Thursday we was served by jade who was lovely will definitely eat here again.

Simon always serves with a smile. Top kiddo, always makes sure Guinness comes in the right glass 🍻

Came here for food and drinks, food was really good and Simon was amazing

Had a lovely sit down meal where our food was lovely. Service was amazing especially from the bar staff notably simon. A real bubbly friendly place!

Love coming to this place on Match day. Always a good atmosphere, good food and friendly staff. Simon always makes sure me and my Dad are well looked after, top lad!

Good food, good drinks, footy and boxing on TV and good people. Staff are great - especially Simon.

I had a lovely time with my wife and kids at the towers. Amazing pub, very welcoming and Simon knows how to deliver service with a smile. Keep it up mate!

I wasn't going to eat on our arrival at the Towers but chatting to a barman, Simon ,he explained it was a recently new menu and well worth trying .It certainly was !Thankyou Simon.

Visited with a friend there was a lovely young gentleman called simon we was spolted for choice of food so he helped us on the way thank you for recommendation Simon🙂

Visited as advices by a family member was a lovely setting very relaxing food was delicious and a lovely young man called Simon who served us very helpful advised us on the best dishes when we asked for some suggestions was a most delightful young man to talk to and a well presented member of the work team nothing was to much for him lovely young man 😀👍

Good food and good drink special shout out to Simon for top notch service

I came into the towers with my family for a Meal. Simon welcomed us in and was very helpful with explaining the menu to us. He helped my elderly parents by bringing drinks over to the table. He was a delight. He checked in on how our meal was and also recommended desserts, which went down well. A very helpful young man. Thank you

Came to Towers for weeks ago, was served by a lovely young man called Simon, very polite and lovely smile, good to see young people making customers feel welcome, keep up the good work Simon see you on our next visit 😀

We have been to the Towers many a time for family celebrations. This time, however, I was a little disappointed. We waited almost 2 hours for our food to come out, and some of the food was below average, to say the least. The staff were very apologetic for the time it took to serve our fod. The bar staff were very quick to serve and friendly. Despite this, We will be thinking twice, unfortunately, before visiting again.

Kim and kimberly were amazing as per usual, cannot fault the staff here even the food runners such a liam are quiz and efficient Family friendly pub with easy parking

Came for the quiz, Kim and Kimberly were great behind the bar on a busy night

Lovely pub, nice choice of food and always recieve great service from jade.

We had a lovely family meal yesterday was served by Jade who very polite and helpful with anything needed!

Came here for food yesterday lunch very pleasant young lady served me dark hair think her name eas jade. Very friendly will definitely be coming here again.

Jade W is an awesome team leader / supervisor works very hard and runs a tight ship can’t complain

Shauna is an amazing chef and Jade is one of the loveliest managers. Ryan is a good chef too