Based on 232 opinions finded in 2 websites
Based on 232 opinions finded in 2 websites
Nº 48 in 182 in Adur
Nº 1 of 5 Pizza & Pasta in Adur
Opinions
Went as part of a party and everyone got their food, apart from myself, my partner and my daughter. Waited and waited but nothing came. Eventually had to ask and they had forgotten our order, so we had to wait and everyone else had pretty much finished by the time ours arrived, which was pretty disappointing. None of the senior staff offered any apology and just sent the waitress over to do that and she was the only decent staff member there. I'm sure this isn't the normal standard but it wasn't a pleasant experience and I would have expected a better response from forgetting to bring out food.
Marky Mark . 2024-10-18
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Delicious pizza, kind and courteous service. Thoroughly recommend
Nick Matthews . 2024-10-11
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£4! For a large chips, any other shop you would class as a small! Wasn't even hot!
David Richardson . 2024-09-21
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It was busy but still not too long to wait and had good food worth waiting for
Horanth . 2024-09-14
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The food and service was great. It's on a busy road, which is not so great.
Eva Wonka . 2024-09-14
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Had the most delicious takeaway- bought two pizzas - Capricosa and Vegetarian- and a superb salad. All fresh and fabulous. Even the dressing was the best I’ve tasted in a while. Delivered in good time too. Thank you ☺️
Deborah S . 2024-09-08
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Great melanzane starter and excellent Neapolitana pizza with anchovies. Also enjoyed the cool jazz in the background. At end of season, it was almost empty, so not much atmosphere but that’s not their fault.
Richard Pantlin . 2024-09-07
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Woeful service. When we arrived there were a few people sat outside and no one inside. Seated inside, our order was taken on the back of a till receipt (random) and we eagerly anticipated our pizzas. Time went by, we eventually had our starter to share, and then... nothing. Takeaway orders were flowing out in a steady stream and a family with children came in, sat and ordered. Still no mains for us. Family with children received their pizzas, still no mains for us. Front of house (and only person serving) asked us, as she walked past, if we had had our pizzas (not sure how we would have received them with her being the only waitress, lest we should have rushed the kitchen in a fit of desperation). She spoke to kitchen staff who looked mildly harassed and promised they would be with us soon. Family with children finished their meal and left.... Still no mains for us. Takeaway orders still flowing out. After approximately 1 hour 15 we received our pizzas, with an apology for the wait. When I asked if we'd been forgotten (which was fairly obviously the case to even the most novice of restaurant diner), instead of honesty we were told take away orders had come in before us - which didn't account for us being left waiting while the family with children ate. The waitress did ask how our food was. It was ok, it was hot, but to be honest, by that point I was so hungry I was close to eating the chair leg.
Zoe . 2024-08-31
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The best pizzas ever. Just delicious.
Petra Elliott . 2024-08-14
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Absolutely the best pizza - highly recommend. Fresh ingredients that taste superb. Friendly service. Will be back again soon!
Petra C . 2024-08-14
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delicious fast woodfired pizza - and delicious whitebait too 😋
Lyndsay Burtonshaw . 2024-08-09
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Attentive staff. Lovely thin crust pizza, my son had the carnivoro and plenty of nice meats. I had the margarita with extra pepperoni, lush!
ian . 2024-08-08
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Took 45mins for my pizza after being told it would be 25. Several customers got served before me despite arriving after me. Also asked to swap one topping but got charged extra despite overall having the same amount of toppings. Another time I added an extra topping and paid for it only for it to be delivered without it. The pizza tastes great, but they really need to work on their customer service.
Kira Marks . 2024-08-04
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Severely understaffed and there was a lack of management front of house. 2 poor teenagers were left to hold the fort, which isn’t fair on them, we watched the kitchen staff be rude to them. Just Eat estimated 20 minutes for collection, and we ended up waiting for 1 hour and a half. They kept saying it’ll be ready in 5-minutes, then we’d wait for a further 30 mins - they only made our order because we stood by the kitchen and waited. It was hectic, yet they kept accepting orders over the phone and didn’t turn off Just East ordering, need to learn their capacity and hire a manager and more staff.
Claudia Stobbart . 2024-07-22
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Usually very good. The pizza is lovely but today they were inundated with orders and it was chaos. Should not have accepted out order. We're told 1hr. Arrived to collect, told another 30 mins came back and then waited a further 20 mins and only them because I demanded ours was made.
James Walker . 2024-07-19
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Good pizza, good calzone, and they do gluten free!
Neil M . 2024-06-28
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Took a while, but well worth it, lovely people
Isaac Farmer . 2024-06-27
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We live down the road, so picked up the pizzas in person. I think they must have dumped a whole tub of salt on the pizzas, plus my dairy free pizza was burnt and didn't have the toppings promised ie no rocket and barely any other vegetables. Yeuk. Never again.
Jo E . 2024-06-22
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We had a lovely meal here again this evening. By far the best pizza in Shoreham. We love Tides Pizzeria and always come here with the children. The staff are very friendly and the food is delicious!
Lucie Fairchild . 2024-06-19
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Great pizzas...freshly baked and the seafood special was certainly special.
David Bolton . 2024-05-28
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Very nice pizza, high quality food, very friendly staff. I recommend it to try
GD 20 . 2024-05-04
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We had a disappointing experience at this pizzeria. The service was incredibly slow, and the pizzas were flavorless with dry dough. When we compare it to another branch of the same brand where we usually go and enjoy fresh and fluffy dough along with exceptional service, this visit was really disappointing. It's a shame that the quality didn't live up to our expectations. It's unfortunate that this place is in a prime location but doesn't take good care of its customers.
Ross G . 2024-04-24
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Completely and utterly dreadful. During the 1.5 hours that we waited for our food, they made dozens and dozens of pizzas for UberEats, Deliveroo etc. When ours eventually did come, they were wrong and had to go back. The German waitress (Bianca?) was very apologetic and the owner offered us a free cup of tea by way of an apology. Yes - a cup of tea!! They should close the (freezing cold) restaurant and concentrate on takeaway. Avoid, avoid, avoid.
Barry F . 2024-03-24
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The Owner’s heart is of gold, the food is super-delicious & I just feel at HOME whenever I’m there 🤩
Bianca Koenig . 2024-03-13
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A hidden gem of a pizzeria. Well worth a visit.
Mark Gregory . 2024-02-19
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Went for lunch with friends, warm welcome from the owner, prompt service and for someone that's not a pizza fan, (our friend dragged us cause she wanted us to try this place) we were won over. This took me back to holidays in Italy, freshly made pizza in a proper pizza oven, with fresh ingredients. Will definitely be back with my famiy who are all pizza fans!
dinatrinidad2 . 2023-11-30
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Highly recommend, proper Italian experience,friendly and sure beats domino's and pizza hut.
tee sinclair . 2023-10-28
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Lovely freshly made pizza's with excellent range of toppings. Although we had dine in, they were busy with takeaways and deliveries, the service was good. On street parking right outside, pay for parking 100m up the road.
JD - . 2023-10-18
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Nice independent restaurant with really good wood fired pizzas. Perfect for families after a day on Shoreham Beach
Mark Conway . 2023-09-17
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We made a reservation and found ourselves in a rather unfortunate situation. Upon entering the establishment, it was immediately evident that it had transitioned into a take-away only venue. The lack of plates and cutlery on our table, along with the absence of any acknowledgment from the staff, was disheartening. To our surprise, a blonde waiter occupied a nearby table, casually enjoying her pizza without attending to the restaurant's only seated guests, us. With a young child in tow, we decided to settle down and even fetched a highchair for our little one. After a few more minutes of waiting, I signaled for attention, only to be asked if we were there for a collection order. I responded, "No, we had a reservation." The response I received was rather awkward, "Oh, it's you. There's an hour wait." This statement left us perplexed, as the entire place was empty, suggesting that the queue was primarily for take-away orders. Typically, when you make a booking for dine-in, there's some degree of priority. Regrettably, no effort was made to accommodate our situation, and we were left with no alternative but to leave. This experience was unlike any other, and it's safe to say we won't be returning to this establishment.
Robertocialfi . 2023-09-09
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What a wonderful surprise. Looks can be deceiving. From the outside Tides suggests almost a delivery/collection operation - with a few tables inside and out. But we were warmly greeted (our dog too!). Seated by the window, just as the sun broke through after the downpour, we opted to share the Breaded Whitebait with Garlic Mayo - they were delish! D chose the Tides Vegetarian Pizza, me the Spicy-Smokey. Both were indulgent delights. A proper decent amount of toppings (not always the case with Pizza establishments these days!). Waitress was service with a smile, too.
DumDumBoy . 2023-08-06
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Amazing Pizzas! The pizza base is the best we have tasted with plenty of topping. Lovely cappuccino too. Service was very friendly and quick. We went on a Tuesday so not as busy as the weekends. Been here a few times now and never disappointed.
Ren . 2023-06-29
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Food was tasty and reasonably priced. Service was okay; efficient but not particularly friendly. Can only give the atmosphere 1 star, as we were the only table in the restaurant. We would return.
SJ9876 . 2023-06-28
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Absolutely fab pizza ! Really hot and freshly made in wood fired oven on show. Very tasty and good sized too. Highly recommended
Simon Crocket . 2023-06-25
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Took over 35mins got order wrong served other people before us and the gluten free pizza was put on a Normal base. The men behind the counter tried to blame the waitress utterly unprofessional. Disappointing as have had pizza before and it was good but just lost some customers.
pip172 . 2023-06-17
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Very good Italian restaurant! Pizza perfetto ! Definitely worth to try!
Marcin napiorkowski . 2023-05-01
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Fantastic pizzas and the non alcoholic beer was also the best I’ve tried. A great bit of grub!
Callum Dawes . 2023-04-29
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We might not have even looked twice at this restaurant if we'd have just walked past it on the street, but the reviews for the pizzas here were very good. It was a wet, dreary night and no-one was eating here but we took a chance. We ordered a very nice bottle of red wine and ordered from the very pleasant man who was also the chef. It was obvious he prepared and baked just for us in the open kitchen, and when he brought it to us it smelled delicious. The pizzas were crunchy and generous in topping. My partner ordered Diavola with spicy jalapeno, and I a Florentine special. We were hungry and these were very big! We managed to eat all but a few crusts! We will definitely eat here when we return to Shoreham - an excellent and unexpected total delight!
daisychain20 . 2023-03-27
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Forgot Domino's... Forgot Pizza Hut... Get yourself a proper authentic Italian pizza from these guys. Without a doubt the best pizza I've had in years. Amazing quality ✔️ Friendly staff✔️ Reasonable price ✔️ Great service ✔️
Scott . 2023-03-03
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Had the lamb soup and a pork bun, the flavours are far more subtle than the average high street Chinese. Make sure you ask for some of their chili oil for a bit of spice. I followed this with some sticky rice with dates, again unlike any other chinese food I'd ever eaten. Definitely want to return to try the other items on the menu.
Mliakqeetuo Zfgvu . 2023-02-12
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Very busy day we pre booked. Roast was okay . Not everyone enjoyed it . We had tabled of 8. Service was okay think they could have been more prepared as lots of people came up and sat outside feel the restaurant were not reafy for that volume of people on a sunny day. On the upside puddings lovely . Not sure if having to order food at the bar is the best personable experience. Maybe have outside service like that and the restaurant have waitress / waiter service. Then you would get less mistakes. Jx
Harouna Rafiatou . 2023-02-12
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Ordered takeaway pizza to collect. Food was good, and the staff were friendly.
Tim Schooley . 2023-02-11
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Went for lunch New Years Day,had a most pleasant experience, on an unpleasant day weatherwise,the atmosphere & ambience was delightful,as was the greeting by the owner,I am not a pizza lover,but I had chicken & jalopino topping which was delicious & very spicy,washed down with a cool & tasty cider,my wife had a fennel sausage & walnut topping,again a great choice,she could'nt finish it,the portions are generous,she was provided with a box to take the remainder home,she tried a rhubarb & ginger gin & tonic,that went down really well, pricewise was well worth it,it will become a regular haunt
Jack H . 2023-01-02
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We love this restaurant. We always order the seafood pizza and another with ham and mushrooms etc. Authentic Italian style. The waiters are really friendly and the food came in good time for a relaxed lunch. We had fun watching a couple of very rude families who 1. Let their kids run around the restaurant as if it was their living room; and 2. berated the waiter when their order for 10 people!! hadn’t arrived after 5 minutes. The woman was literally having a tantrum while her kids quietly observed. It was to be expected I guess these days when we are forced to watch the entitled white middle classes acting with complete disdain for others.
lisadeer10 . 2022-10-27
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I have tried many pizza's and ask for hot spicy wow come from Peterborough to get one thank u so much
581cosimol . 2022-10-01
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The pizzas are exceptional! Very good service. Very inviting atmosphere. Comfortable seating, attractive surroundings. My daughter and I highly reccommend The Tides, best pizza ever. !!
Angela Cothard . 2022-08-30
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We absolutely love both of The Tides pizzerias (the other is on Upper Shoreham Road). They are by far, the best pizzas in Shoreham and worth every penny. My wife loves the gluten free base. The service is always friendly, despite how busy they get at weekends. We will certainly be returning!
Adam F . 2022-08-14
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God knows how many chances we've given this place and yesterday the 31 of July 2022 is definitely the last. It's a shame as the pizzas are really good but the people who run it are on another planet. Items missed every single time we've ordered,absolute chaos in the kitchen, never on time and same old excuses, we've been really busy, when the place was empty. The last time we went to eat in,we were told by a customer that they waited over an hour for a pizza. I said to the management before we sat down ,were not going to ha e to wait that long for a pizza are we. His response was,we've been really busy 😆 🤣 but everything is fine now. We sat down and after 20 minutes passed ,still waiting for someone to ask us if we would like a drink,got up and walked out. I don't think I've ever had a smooth experience at this shockingly, unprofessionally run restaurant, my advice avoid and go elsewhere, you have been warned.
jamie2606 . 2022-08-01
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Very good pizzas delicious starters , friendly attentive staff
Fiona Would . 2022-06-21
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Order online and expect a bit of a delay though the food is worth the wait so deal with the it! Hot weather expect more delays though the quality stays good!
Tom Williams . 2022-06-18
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We had 2 great pizzas made in what I believe is a wood fired owen. Highly recommended. Look forward to the next visit.
Robert Fodor . 2022-06-01
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Nice place lovely pizza after a great walk on the beach.
Barrie Lloyd . 2022-05-28
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Awful customer service, although the pizza didn't taste bad we had to wait over an hour standing in the shop for it after being told it would be 30 mins. Terrible experience and wouldn't go there again.
C J . 2022-05-14
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'Not good' if you asked me to describe the service I had in this shop tonight. Online ordering wouldn't accept my payment, so went into the shop, told they were very busy so wait 30-40 mins. Went back to the shop 30mins later only to wait another 20mins for my order. Each time they came to serve me they'd forgotten another item off my order. Won't be visiting again.
Cl8'n “Cl8on” . 2022-05-14
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Really slow service. Waited 30 min from clearing the plates to getting the bill.
Euan Carmichael . 2022-03-26
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Super slow eat in service. Don't mind if short staffed but should warn when we come in to give a choice. All anticipation of nice meal out gradually ebbs away as you wait, until you just wish you had never arrived. Pizzas OK when finally came, but nothing special.
Times Ancient . 2022-03-26
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We have ordered a few times now for delivery and even though a little further out than where we would normally order from have always been impressed that the food is still hot to eat when it arrives, really tasty fresh food and not expensive, good portions, always deliver on time! Fab place! totally recommend!
Ali Ruewell . 2022-03-05
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This restaurant in Shoreham beach is the most delicious pizza that cooked with wood 🪵 I have ever eaten . The staff was nice and the atmosphere of the restaurant was very friendly Thank you
layla f . 2022-02-26
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Really tasty authentic Italian pizza. As a vegetarian I don't normally have pizza because I find the topping choices are poor from takeaways, however this is not the case at Tides they have proper fresh vegetables and add on options too. Friendly staff, checking everything is OK and asking if you need anything else. At the end of the meal the owner asked us our option on the food which is rare but fantastic service, it showed he cared that you are happy and enjoyed your food. Every restaurant should do this.
Peewee Walter . 2022-01-24
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Pizzas are excellent now. They were ok before the current chef was in there but they are really good now. It's open most of the time too which not a lot of the other Italian places are.
Laura Kirke . 2022-01-15
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Really lovely wood fired pizza and sweet potato fries - the best. Service was excellent - a delightful waitress who was very attentive and pleasant during our meal at the Pizzeria.
Ruth Mortimer . 2022-01-02
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Popped in for light lunch. Our choices 2 Latte coffees @ 2.75 = 5.50 2 Whitebait @ 3.95 = 7.90 1 warm Apple Tart 3.00 1 cheesecake 3.00 The 2 deserts were served with 1 scoop of ice cream, which we weren't expecting, and didn't ask for. Cost of the ice cream was 3.90. The menu in house did not mention ice cream with the dessert. Hence bill was 23.30. Should have been 19.40. Didn't realise until later, so watch your bill. Restaurant was totally empty at 2.15, waiter seemed bit disinterested. Won't be returning.
LynnB1515 . 2021-11-12
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Genuinely some of the best pizzas I've had - especially the artisan. The chef is super friendly and staff are great.
Warren Aspeling . 2021-10-31
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Lovely pizza, felt very authentic. Great to have this place locally on the beach.
Martin C . 2021-10-28
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We visited and was amazed at the quality of food! I Highly recommend and cannot wait to return again.
joshuawW5632WP . 2021-10-15
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Perfect place to go. I love it. The pizza is amazing .. and the guys are so helpful .
Ramy Farid . 2021-10-10
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Really enjoyed our lunch today. 1 Divolo and 1 vegetarian. Delicious with friendly service
Ken Duerden . 2021-10-09
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Would suggest to the owner they sack off the online ordering 3rd party yo-yo. Takes money but doesn't place an order. Easier to order by phone. Confuses the manager and the customer.
paul holloway . 2021-10-04
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Great pizza, able to sit outside and relax in great surroundings
Arif Ahmad . 2021-10-03
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Pizza and salad were very nice .. a little too busy on Saturday night so our order collection was slow ... but worth the wait.
Chris Botley . 2021-09-29
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Had lunch with a friend. Doesn't look much but boy what a find!! Excellent quality pizza! I think this was the best pizza I have had in the UK in all my years. As ever I can't guarentee you get the same experience, but definately recommend!
Patrick Tang . 2021-09-25
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Great service, great pizza, what more could you want from a pizzeria
Ian Fowlds . 2021-09-21
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Great pizzeria, friendly, fast service and fantastic pizza, the dough is super light and crispy
Dan Verge . 2021-09-05
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Great local pizza place - eat in or take away
Andrew Marr . 2021-08-31
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Great pizza. Great price. The one waitress was vastly overstretched. She did her best, but she needed help.
Miles Cary . 2021-08-30
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The pizzas is very good, it’s wood oven, I recommend it, enjoy
home mat . 2021-08-29
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I'm gluten intolerant, and gave to cut out fat , the gluten free pizza ,with vegan cheese was the best I've ever had x and great service x
Danielle Balcombe . 2021-08-21
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Great wood fired pizza and friendly service. Would definitely come again
Alex Young . 2021-08-20
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Amazing amazing Pizza 🍕 Wow!! Thank you so much ☺️ Was greeted by such a lovely woman when I answered my door. I was told told when I moved here a couple of days ago that this was the best Pizza Parlour in Shoreham, they certainly were not wrong 👌
Becca Brown . 2021-07-30
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Went on Sunday it was hot weather and understandably the restaurant was going to be busy with orders, we understand there may be a delay in food etc, what we was puzzled about was the fact they was so rude we waited 50 minutes to collect to arrive and have the wrong order we was blamed and apparently it was our fault we showed them the confirmation email what we ordered and they still argued with us saying they don’t sell those items ... waited another 40 minutes about to leave and they forgot the chicken nuggets... finally got to the beach where we realised they forgot the chocolate fudge cake.. they had non stop phone calls and orderd coming in but couldn’t cope with the orders, stop thinking about all the money and focus on actually making the orders you already have, pizza wasn’t even cut up we had to rip with our hands to eat, food was pretty tasteless, I never ever do reviews but for this place I had to do one cause it was that bad would never return save your money!!
Shan J . 2021-07-20
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Excellent wood fired pizza. The family that run this place are real Sicilians.
Yougig Studios . 2021-06-15
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Very disappointed with our pizzas tonight. One was really burnt and the other under cooked and soggy. Also booked a time to collect and it was 30 mins late.
Sophie Grylls . 2021-05-29
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Best pizza on south coast! And absolutely wonderful staff. Really great advice and service!
Andrej Kirda . 2021-05-28
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We called in here for some lunch after a bracing walk by the sea. The staff were friendly and helpful and the food was authentic, tasty and good value. I would definitely recommend this pizzeria.
ElaineEMS . 2021-05-27
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My favourite pizza. Always delicious 😋
Monika Bozewicz . 2021-05-24
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Excellent pizza. Perfect for a family dinner with young kids
V C . 2021-05-22
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We love their wonderful salads - always crisp fresh and delicious. Paired with rocket and Parma ham pizza, a side of white bait and a good bottle of Pinot Grigio you are in for a treat. Sat out in the sunshine. Perfect
Elaine Crees . 2021-04-25
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Lovely authentic pizza, they were so busy but quality, taste and very fresh. Best pizza we have had for ages.
Worthingfoodlovers . 2021-04-17
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Best Pizza on Shoreham Beach , thanks guys, your pizza is up there a 10/10. Fee
fiona matthews . 2021-03-14
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Had our 1st pizza delivery from Tides Old Shoreham Road and were impressed.Had 4 different orders and all first class,lovely crispy bases and plentiful toppings.Will certainly order again.Delivery was also very prompt.
Sandra B . 2021-03-13
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Really great pizza, great choice and really good service.
Dave Skinner . 2021-02-20
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Lovely, tasty, freshly cooked pizza. Just slightly overpriced.
Kim . 2020-12-31
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I have always had brilliant service here. Taken friends who do "not do pizza" but then they have never had an original
I1989SBsarahp . 2020-11-16
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Our first visit here, we are returning again this week! Excellent food. Salads to start were generous and tasty. 4 different pizzas ordered. All were generously topped, full of flavour, good quality ingredients. Thin bases, crispy edges. All arrived at same time, all hot. Perfect. Wine was nice, reasonably priced too. Good service. Tables very spaced out. Staff all masked. Only grumble would be people coming in to collect pizzas and sometimes waiting were not wearing masks, nor insisted on doing so. A sign on door should make this mandatory as in most other establishments.
613sallyw . 2020-10-15
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Great take away pizzas, perfectly cooked with good service. Customer safety has been carefully considered. We will visit again soon.
CJtravellingtheworld . 2020-10-01
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Had a wonderful evening here with friends. The food was absolutely delicious, good wine and even Irish coffees. Highly recommend,
Catherine . 2020-09-28
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Very nice, Authentic Italian Pizzas, good prices. nice place from a family meal
Jon Weisse Wölfe . 2020-09-06
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half the time with pizzas you kind of 'neglect' the crusts, but the dough is so nice with these!! i enjoyed just eating the crust on it's own! sweet potato fries are amazing too!! will definitely be going again!
blazing angel . 2020-09-05
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So angry and disappointed with Tides.. Firstly ordered from the beach restaurant but they sent my order to Upper Shoreham Road.. When I went to collect from the beach I waited outside for 10 minutes and no one came to me when I was knocking on the door.. by the time i was let in and informed that the pizza was at the other restaurant my pizza had been sat in the box for 30 minsTook it home - the Gluten Free pizza was under cooked - had to put it in the oven.. the hawaiian tasted like the cheese was off and the ham was disgusting.. the pizza was horrendous..Basically was a waste of £24.. When I emailed I didn't even get a sorry just an email that felt like it said 'this is a you issue not an us issue' Do not use!!Shame I have to give them any stars
Foodieforgoodfood . 2020-08-26
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Beautiful and cozy place! Service 10/10 food 10/10
Anaís Mendoza . 2020-08-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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