The Three Tuns in Lichfield

Managers were rude, staff looked miserable. Food was cold and atmosphere was dead do not recommend especially for the price!!

Lovely atmosphere but felt very rushed. We had 2 courses and were out within an hour. Also the yakisoba was very dry - noodles and chicken .

Great service but the fish was tough! We use this chain of pubs often so are very used to the menu. I had the usual fish and chips. My husband’s open steak sandwich was delicious, as always! I struggled to cut my fish! So I sent it back suggesting it was under cooked. The staff had no issue replacing it but the second was the same. I couldn’t chew it. Never had tough fish before?

Went for a meal 18th October, shared starter of chicken, dry & overcooked, main took over 1 & 1/2hrs, when it arrived it was shocking, so we left it, advised from the manager he would do us a refund, we were then asked to pay, never got a refund, we had enough & walked out, we emailed as soon as we got home, still waiting on a refund, 34 emails in 2 weeks promising us our refund, disgraceful service & shocking customer service with taking our bank details 2 weeks ago & keep promising us our refund!!!

while we where visiting Lichfield we popped in here for lunch as the menu looked very good. Well it didn’t disappoint. The Mongolian beef was amazing. Brilliant service and a very nice pub and staff. All the food I saw that came out looked amazing. Just wish it was closer. Wasn’t too keen on the sticky toffee pudding with a shot of Baileys though. All u could taste was baileys. Totally killed the taste of the pudding. But wife’s crème brûlée was perfect. Shame it ain’t closer as I’d be here every week

Amazing food... Presentation was very good of all the meals we had ordered also the Waitress Ella was amazing and looked after us really well customer service was outstanding from her

Meal booked for friends birthday seated fast, waitress was great Food great from pizza , few off mains dishes steaks . Plenty of flavour Cocktails fantastic Overall great experience

Beautiful food and excellent service. Visited for our anniversary and will definitely be returning. Veggie options were delicious.

LOVELY PUB , TRIED NUMEROUS TIMES TO BOOK FOR A GROUP OF US FOR DINNER ON A SAT EVENING.. IMPOSSIBLE.. TRIED FOR MONTHS..EVERY FLOOR OF THE PUB BOOKED. SEEMS YOU NEED TO BOOK MONTH AHEAD!!

My family had a lovely lunch here. Great food. The staff were also incredibly helpful to my wife with our children. I wasn't there as I was working but wife was full of praise for the service offered. Thank you

Waiter chewing gum as he served us, told that they couldn't guarantee that the pizza meals would arrive at same time as the meals off the main menu, table was sticky and not cleaned properly, ladies toilet dirty and seat in disabled toilet broken. Food was awful and the whole place was dingy.

Extremely slow service!!!!!! The pizza's were partly cold when they finally arrived after almost 2 hours of waiting!! The pasta dish came long before the three pizzas so my family did not all get to enjoy our food together. I'm not sure what is happening would not recommend.

We are regulars at 3 of the other pubs in this small chain and have been for many years. We have always had exceptional experiences there. This one I had a not so great experience here a while ago but figured it was worth another go. We arrived at our table booking time and had to wait 5 mins to be seated. I then received an email to say they had ‘updated’ our time at the table to 15 mins before meaning we would have had to return this sooner. We didn’t request this so not sure what happened with that. We ordered off the two menus. We fully appreciate that these won’t come at the same time and don’t mind at all. Nobody came to take out food order. After 20 mins, I asked someone and then someone came over. When my partner’s food had been long finished, there was still no sign of mine. The server came over a couple of times to let me know it would be arriving soon. It came. I ordered a pizza. I’ve eaten these here for years (at other pubs) but this one was a disappointment. The base was soggy and I ordered the Montpelier which is a four cheese pizza. It had barely any cheese. I left half of it- again unheard of for me! The server name came to ask if we wanted more drinks, despite them being finished part way through my partner’s meal and the place had spare tables. Nobody came to ask for pudding, which we would have ordered. Iwas so disappointed in the whole experience we paid on the app and left. Will we return? No, we will visit The Swan, joiner’s or Bull’s Head as they’re guaranteed to be great all of the time. It’s a shame as this should be consistent. As a by thee by, the car park is far too small where if you park next to a car, you can’t actually get out. We parked down the road.

This has to be hands down one of the best restaurants I have ever stepped foot in… I love this place so much I have been 6 times in the past 2 years and going again this weekend. The staff, the food, the drinks, the atmosphere. Not a single element of this restaurant isn’t its best. In the space of 1 month I attended 3 times: once for an anniversary, a birthday and a family dinner. Also quick mention of the HIGE PORTION SIZES ( I’ve never been able to finish). My special server shout outs are Louise ( who served us downstairs) and Ant (who severed us in the blossom tree) they were amazing and made the meals that much more enjoyable.

Genuinely can’t recommend the Three Tuns enough. The lady that served us (I’m sorry I don’t remember her name) could not do enough for us and all the other staff were so friendly and welcoming. The food was incredible and even though we didn’t preorder, they went out of their way to make me a birthday cocktail (even changing the ingredients to ones I would like). Would come back here in a heartbeat!

We wanted an English Pub experience and this was very close to our hotel. We pre booked the afternoon we went with ease online. The food was great, large meals and very tasty. Service was great and price was reasonable. We were very pleased we chose this place to eat.

I visited last Saturday for dinner with 6 of my friends. I ordered the large yakatori skewer. I had already eaten some of the skewer before I realised that the chicken was raw in the middle., I don’t mean slightly undercooked, it was RAW! I am baffled at how this could have happened? Obviously, no cooking times were followed and no meat thermometer was used! This should not happen in a professional kitchen!! It is a health risk. The evening was ruined for me as I was unable to eat anything after this discovery, because I was worried about any illness consequences that would follow. Needless to say I would not recommend visiting here.

Cancelled the reservation for my partners birthday 1 hour before we were due to arrive and gave no explanation. the table had been booked for weeks. Appalling

First time we had been to this public house and we had a voucher for a meal. We did find it difficult to access the menu and order then put the voucher code in all on line. Matt, a server, spotted our need for help and came to the rescue. He was brilliant, patient and determined to help which he did! The meal was great and tasted better from the help Matt gave us…many thanks

Booked in the bar area with the dog that was great had nice table in the corner. Used the app to order but everything seemed to take quit a while and it wasn’t even that busy seemed to be plenty staff working. Popcorn chicken was delicious as was the wine we chose. But that was about it had a selection of little sticks for mains with some sides. Some were average some were poor quality cold and dry. Onion rings were dreadful some not even rings just strips with hardly any batter. Had better frozen ones. Chilli sesame and honey chips were nice. Crème Brûlée was horrible, over cooked and bland, disappointing as partner was looking forward to it as it’s her fave dessert. If you sit in the bar area too you seem to get no service at all just what you order brought to the table and that’s it no check backs no chance to rectify anything your not happy with. Maybe they should look at improving service for guests in the bar area. Dirty plates only cleared when they bring your next course out. It’s a shame as we have had great meals at Tubs before and had a fantastic meal at their sister restaurant The Swan. Don’t know what’s happening but been quite put off the Tuns now. Left feeling we had wasted close to £100 and not enjoyed most of it.

Nice atmosphere, good food. Very limited GF options unfortunately, 2 out of 59 options on the menu including starters and sides plus another 2 that can be made GF! I think there would be more with some thought. Service was lacking to say the least, as we were not driving there was a missed opportunity for at least 2 more drinks! The food we actually chose was good, the katsu curry could have done with some sauce but it was very tasty.

A wonderful meal made even better with the fantastic service from Louise. She was attentive, personal and went over and above to help us celebrate our late anniversary meal. Thank you Louise, we look forward to coming back and hope we have you again as our server!

We visited tonight with our daughter Matilda and we couldn’t fault anything from start to finish. The food was amazing as always but the service was next level exceptional. Our table was booked for half 6 we arrived and were told they were running slightly behind and we would need to wait for our table. Absolutely no problem at all it was valentines night & really busy so we ordered drinks from the bar and waited. The manager Laura came over to us shortly after and told us she had found us another table and would we mind sitting there. Of course we didn’t. We sat down and were given a round of drinks for free due to the change and tiny wait. Food arrived in no time at all, all delicious but I really want to mention the interaction every single staff member gave us especially our daughter made the visit really special. We brought her an alpaca teddy and Loren kindly came over to tell her all about the alpaca and she loved it! She was also given a Valentine’s balloon and duck from the lovely lady that served us our food. Lastly as we were leaving Laura who had been talking to Matilda about her food asked if she could give her a hug and Matilda couldn’t have been happier to oblige. Considering how busy the place was we honestly couldn’t fault anything even down to how clean the toilets were! We visit a lot and would recommend to anyone. The staff make this place really special.

Great food and service. Lovely friendly staff. Valentines evening and it was extra busy but service was fantastic and food was lovely

No plans on coming here but drove past on a Sunday lunch, noticed a full-size car park and thought, why not? No problem for not booking as was seated in the lovely bar area. This has now become one of our favourite pubs. Lovely environment, great drinks and fab food. Most importantly, prices were good too. Shared a pizza - massive & great value at £12. Also shared an open beef sandwich with peppercorn sauce which was so nice. Onion rings were massive. Staff were dead friendly too. First impressions do count. Apologising for not booking was met with no worries, bar ok? And not the usual look that makes you feel lower than low. Lovely Gingerade mocktail too which included homemade lemon gelato…… another drink? Or pudding? Have both! It’s a good 40 minutes from where we live, but if we’re ever close, then we will return, and return often.

I have scoured pubs throughout the country and this is hands down one of the absolute best!! The food is incredibly well priced, pizza's average £13 and the toppings can be swapped and changed for a huge range of items. Nothing is ever an inconvenience...

Got to bar and was ignored had to wait for staff to finish chatting. Were booked for a meal so asked for a bottle of wine to start to drink whilst waiting for table. Stood for 5 minutes as the lady just walked off without...

Arrived for lunch, good beer selection and a light lunch menu. We ordered by app and noticed a few dishes on the pass. By the time we expected ours these dishes were still there. The staff are run off their feet, they can’t be in...

After quite a few disappointing visits regarding service, we decided to try again! We were served by a lovely young man called Shae who from start to finish was attentive, patient,helpful, funny and nothing was too much trouble. He made our evening! Keep up the...

We visited The Three Tuns for dinner and this was our first time dining here. Our host, Ant, was wonderfully attentive and was always on hand to order our next drink or take our order for our meals. Nothing was too much to ask. Also,...

Had steak open sandwich with Stilton sauce It was swimming in sauce which was orange didn’t taste like Stilton So bread was just one soggy lump It was completely swamped with horrible synthetic ssuce Didn’t Look like picture tasted strange Food usually good though

Underwhelmed. My sister had a bao bun which was nice. I had an open sandwich. It was steak with blue cheese sauce. Way too much sauce. It was overpowering all over the plate which made it look unappetizing and you could not taste the steak...

Poor service and food. Had to return a main course as overcooked. No cutlery and all drinks not delivered. Understaffed

My sister and her friends attended the Three Tuns last night to celebrate her 16th birthday, hence why I am writing the review. As a former manager of a restaurant myself, I am beyond appalled at what this restaurant calls 'service'. It took 10 minutes...

Restaurant was cold and music too loud. Service needs to be improved. The main meals were bought to the table and the starter plates were still on the table, had to ask for cutlery. No one came to check if the food was ok or...

Booked a breakfast with Santa and was really looking forward to it even though it would have been the 3rd we’ve done and most expensive. We got shown to our table quickly and the lady who served us was very attentive and that’s where the...

Understaffed,took too long to get drinks,I ordered pizza,my kids ordered this meals,my pizza came out 15 mins before kids,I spoke to a member of staff saying the idea of eating out together is together not 15 mins apart,his abrupt reply,different services,I’ll replace it,that was it,no...

I have visited the Three Tuns once before and the experience was 5*, However I can only rate 4* on this visit which is regrettable. Food was very good as was the initial welcome and service was great, the only negatives I can raise are...

We ordered the Christmas lunch because we had a very good meal on a previous visit, this time items missing from the meal we weren't advised about. we told our server who said she would tell the chief and that's the last we heard. Paid...

Table not ready when booked, took almost an hour for food and 20 minutes for drink to arrive, food okay but part cold, sticky tables and dirty floor. Lady who appeared to be the manager, more interested in cramming people in and dishing out orders...

We visited here last night for a triple birthday celebration with my family. This is the 3rd time I have been here and again it didn't disappoint. The food was lovely and there was plenty of it. we ate in the blossom tree room, which...

One of my favourite places to eat, came for 22nd birthday occasion with family. Ate upstairs in blossom tree room, shout-out to Sophie who was so cheerful and gave us great service. Food was brilliant as per usual, pizzas top class and value is smashing...

Food looked like it had been slapped together by a toddler. Considering the slogan is "eat with your eyes first" I think ill leave it next time. Burger had the worst patties on it I have ever tasted in a restaurant. The salad on it...

This was a special occasion booked a while, for gallery seating 8.30pm. Table not ready we were slightly early so had a drink in bar not room other than standing at bar. Table still not ready advised couple were on our table not ready to...

We ate here last Saturday evening with two other couples to celebrate my birthday. Wait for food took ages, when served food was cold. Steak was burnt to a crisp, should have been medium. Food sent back to the kitchen and came back cold again....

Ordered a Chicken Yakitori stick as the picture in the menu looked great. It arrived with only 3 pieces of Chicken and 4 whole onions. £21, absolute rip off !

A superb menu. Service was superb (Ant was brilliant. The meal itself was superb, beautifully presented and extremely tasty. Lovely setting in the Blossom Room. We were celebrating an 80th birthday and it was just perfect.

Place is nice inside. Service isn’t very attentive. Dog friendly. Have to order from table using an app so would be bad for anyone that doesn’t like that. Steaks were ordered medium and medium/rare and came out like congratulations well done steaks. Garlic confit dried...

Fabulous food. Service excellent. Price reflects quality and service. Every time I go the food is still excellent quality, always hot and servers can’t do enough for you.

Booked a table for a family of 6 for 5.45pm got seated just after the time stated. Orders got taken at 6.15 ish this is where it goes downhill starters arrived at 7.30pm and pretty much tasteless, had to then wait until 8.45 for the...

I’ve been to the Three Tuns lots of times, and always love the food, atmosphere and service I get with every visit! The menu is great and varied, the food is delicious and also the portions are huge haha. The cookie dough for pudding is...

Firstly parking was a minefield. Got a posh car then you can take 2 spaces up. Had to wait 30 minutes after our booking to be seated. Those that ordered on the app had to wait an hour after our meals were served, this included...

We celebrated my husbands 70th birthday here after having had several lovely meals previously. We had a table on a mezzanine floor at lunch time on a Saturday with the brilliant Laura taking care of us which was quite a feat up and down those...

Had a brilliant night at the Three Tuns for my fiancés birthday. It was really busy which meant for a great atmosphere! The staff were so friendly - especially the waitress that took us to our table and our waiter Ant was super friendly, couldn’t...

Average meal . Nothing to shout about you . Service ok. Had to ask for water for the table. Wouldn't go back .

Amazing service by our waitress Keely she went above and beyond to help my group have a good night. Food was amazing and cocktails are out of this world, we will be coming back. It always helps when your waitress always takes your order with...

Celebrating our anniversary this evening, Laura was absolutely brilliant. So friendly and helpful (definitely wouldn’t think she has only worked there for a month or so) Will definitely be back sometime soon. Thank you again!

Usually great for couples night but the last two times we have been rushed to eat our food as they need the table. Despite there being several other tables around. Food is pub average. Setting is lovely if you have the right staff on, several...

An amazing night to celebrate my birthday with my family! Ant went above and beyond to make our experience the best. Thank you!

A friend of my daughter recommended this place to us if we were ever down in Lichfield. We went and weren’t disappointed! Really great atmosphere and fabulous food.

We absolutely loved our anniversary meal here. Anton was a great waiter and was so accommodating, ensuring we understood the menu and payment options. The food and drinks were amazing, we will definitely back and recommend booking the pink tree room at the top of...

Booked table in the blossom room, very nice and good choice of food but the music was so very loud and not appropriate for a meal, it was head banging dance music and far too loud , put me off a lot . Not sure...

Service was reasonable, friendly enough but a lot of people walking around. Food was good apart from the green chilli slaw which actually lacked the main ingredient, green chilli!!! Mentioned it to one of the chefs and all I got in return was “oh”. No...

Fantastic service, great food and lovely atmosphere. Shout out to Ant who was exceptional. Chilled Pubs have got customer service right.

Just had the most amazing meal at the Three Tuns Lichfield. Not eaten here since it went under new management but was wasn’t disappointed with anything. The atmosphere is very relaxed and welcoming . All the staff are so polite especially our appointed waiter Ant...

Great experience, food was great, large pizzas with an array toppings. Fab service from Ant who was welcoming and helpful. Thanks so much!

Amazing food, amazing venue and amazing service from John!! What a fantastic place, worth every penny. Came for a family birthday meal and cannot fault anything at all, one of the best meals I’ve had in 2023

Had a fab meal here for my daughters 18th on 29 September. We all had different things, pizza, yakitori sticks and steaks and all to die for. Great cocktails . Definitely recommend. Special thanks to our waiter John who was very accommodating and liked a...

Definitely not what it was. Waiting staff seemed completely rushed off their feet even though it was no fuller than usual. Not their fault, but half an hour wait for a pint of beer, one of our party’s food was cold, fewer veggie and fish...

Amazing food, our server Ant was so lovely, friendly and attentive. Made great conversation with us nothing was too much trouble. Didn't even have to leave my seat to wave anyone down for service it was ace!

My first visit, I had booked a table on the ground restaurant, my first impression was how loud the music was and how hectic it seemed, my friend and I could hardly hear each other. We asked if we could be moved somewhere quieter, we...

Had an excellent meal here for a works outing. The food was delicious and there was plenty of it! Had the Greek flatbread and 2 popcorn chickens to start between 5 of us. It was tasty and more than enough. In hindsight, we wouldn't have...

Just visited the three tuns for a family meal and the food was excellent, but I want to highlight and give a shout out to our waitress Louise. The service was excellent she was attentive, helpful and knowledgeable regarding what was on offer. A delightful...

Went to the three tuns with my partner on 25th September to celebrate our 2 year anniversary. Our host ‘ant’ was great and couldn’t fault him in anyway. He was always there ready to order extra drinks etc (even when the restaurant got busier). His...

Came here last Sunday for some food and drinks with friends. I had the trio of mini burgers which were very tasty and a great portion size. Everyone was friendly and helpful but we were particularly impressed by our waitress Katie who went above and...

The food was lovely and the service was brilliant. Ant was especially great and was so knowledgeable and friendly

Never been here before, table was booked but couldn't get seated for quote some time after. Got asked to wait at the bar until table was available. Main meal when it came was lovely I must admit, I had Salmon and couldn't fault it. Pudding...

Have visited this pub now on 4 separate occasions and it has been fantastic every time. The food portions are massive and great value for money. My daughter (3) had the kids margarita pizza and the sheer size of it took us by surprise! The...

Visited with partner and brother in law who lives abroad. We arrived at around 17:50, to a fairly empty pub. Despite this we had to wait over 5 minutes to be seated. Bar staff and other staff walking past without any acknowledgment. Once seated, we...

I visit here regularly with some old work colleagues but chose to bring the husband along for our wedding anniversary lunch. The food was delicious as usual, hubbie was very impressed and I tried a few new things from the menu. The atmosphere is always...

Threeadults and 2 children . Wonderful attentive but not intrusive service . Generous well cooked meal portions .pleasant decor . Part of the chilled pub group . All good. Served at table by Callum .first class customer care

The three Tuns is a great place for excellent food with a good atmosphere and decor The staff are great and attentive The pizzas are massive

So took the family to the three tuns for family celebration. It was the weekend before my daughters first day of pre school. Previous visits have been great but this recent trip the standard seemed to have slipped. The venue itself is great and we...

Beautiful meal and great service from Ant. Very helpful and surprised us with birthday celebrations puddings. Nothing was to much trouble

We just had a lovely meal at this restaurant for my Mums birthday. The food was lovely and the portions were huge!! All of the staff were so welcoming and friendly and attentive throughout the time we were there. Our waiter, Ant, was so lovely...

I came here for dinner with my uncle Noel and we were served by a lovely young boy called dec, his service was brilliant

Went here tonight for an anniversary celebration. Multiple items on the menu were unavailable, when we eventually found something to have that was available it arrived luke warm, steak was all fat, the sauce was like water and the rest of the meal not much...

We visited the 3T earlier this month to celebrate my daughter’s 18th birthday. We were a large group of family and friends, and we were so well looked after by Kyle and John from the moment we arrived. The food, service and atmosphere were all...

Disappointing evening . Table booked for 6.45, when we arrived almost half the menu was unavailable. I might expect this towards the end of the event, but not at 7pm. Service was very slow, we waited a long time for starters. No plates were cleared...

Really poor food , a triumph of image over substance . Beef stroganoff that tasted powdery, chicken kebabs that looked truly spectacular, but were totally bland and unseasoned and finally a chicken burger which was completely inedible. The drinks selection is brilliant and the staff...

Great service from Ant, made the experience and even better one. Food was amazing, drinks were lovely. Can't wait for our next visit

Such a beautiful restaurant and great atmosphere . Food was amazing , large portions and was incredibly fresh . We had waiter in the blossom tree restaurant called Ant , he went above and beyond to make our evening special , and was even so...

Food is always amazing here as are the cocktails. Loads choice in different flavour cider. The rewards points is great. Being able to pay abc split bill excellent

Have been here twice now and food has been excellent on both visits. The service is always top notch. The portions are good as is the quality. There is a huge range of drinks to chose from. The hanging chicken stick with onion rings was...

I would certainly recommend this place based on our experience. Friendly staff, very nice surroundings, very good food, all served up in a nice atmosphere. I always say that the real test is whether you would return, and I have to say on this occasion...

Lovely evening and cocktails with my girls, served by Ant who was absolutely lovely and actually turned into photographer for us capturing some rare shots of us all together, so thank you!!

John was our server for our time here and he was amazing, really funny guy and really friendly person, made the experience here a-lot better, Really nice meal, great atmosphere and great drinks, will come again, hopefully John will be our server again.

Absolutely beautiful place, we sat in the blossom tree room which was gorgeous but the whole place is really nice. Food was good at reasonable prices and so was the atmosphere, it was made even better by Ant who was our host and was just...

This is such a lovely pub, we ate within the Blossom room which features a large blossom tree in the middle and pink lighting. The food, drinks and staff are exceptional and overall is good value for money. The staff are so warm and welcoming...

Visited over the weekend as part of a group of 8 for a birthday celebration. Pre-booked and were fully aware that our tables (2 benches put together) were to be in the marquee. As a result this means you can only order on the app...