The Theatre Cafe in City of London, Westminster - Phone Number, Reservations, Reviews

After seeing this online my mum and I were very excited about dining here, for the food and the entertainment factor. However, we wish we had gone elsewhere. Yes, the diner is different and design was fantastic but that is about it for the positives we encountered. I know that this is based on the staff singing and entertaining, however, I think they sometimes forgot that they are also supposed to be servers as service was very poor and at times we saw staff making comments/looks to each other about customers (especially those coming in to check if there is any availability). I know they were busy but a bit of kindness goes a long way instead of making comments to each other about people wanting to come into your restaurant. Food was very basic and the burger my mum ordered was unfortunately raw and therefore she couldn’t eat it. Although, we couldn’t send it back until we received our bill because nobody came or looked near us after we received our food. So, I ended up giving her 1 (of my 3) chicken strips that I got as part of the chicken burger I had ordered. We did get it taken off the bill (after the server took it to a few different staff members to comment on how we said it was raw - he did come back to agree with us though) but with no apology or any other gesture. The staff are fantastic singers (and I am sure they will all do well in terms of theatre) but it is very loud so just keep that in mind if you’re looking to have a conversation with whoever you have came with. If you’re looking the experience, I would suggest just going for a drink to get that experience rather than going for food.

A restaurant themed around musicals, with really fun decor. Best of all the serving staff perform songs from various musicals, and you can leave a request for your favourite song. The food is basic diner fare, burgers etc. The real attraction is the lovely sense of a different, highly enjoyable experience. Close to Theatreland, so perfect before or after a show.

Wonderful cake, great entertainment and friendly staff. My girlfriend's favourite cafe and we visit every time we go to London!

Dropped in on a Thursday evening for dinner. Told before we were seated they couldn't do burgers due to a cooker issue. We stayed ordered drinks and chicken dishes and were thoroughly entertained by the staff. What great talent singing numerous songs from various musicals. Unfortunately it wasn't overly busy for more people to enjoy the show. Food was good despite the lack of red meat and reasonably priced considering the location.

Came here with a friend as it’s a place very close to her heart. On her suggestion I had the pizza and a milkshake. Pizza was exactly like the sort you would get in school except round not square. The milkshake was tasty, but it was like every milkshake I have ever had, but at £7.50. We were there on Sunday afternoon so it was dead, only a few people in. Apparently, before/after a show is when it gets busy and the atmosphere livens up so I don’t feel I can give a fair judgement except on the food. For 20 quid on a pizza and milkshake, there are umpteen places around there which do a much better food offering at the same price or cheaper.

Unfortunately, this went from being my favourite place to the one I avoid at all costs. There is a severe problem of hygiene at this venue. Tables and toilets aren't properly sanitised, and the floor is sticky even on a slow, quiet day. The worst of all is their rodent problem, which doesn't seem to concern them. On two separate occasions, I visited the café and was met with not-super-friendly staff but overly active mice keen to get on stage. On the first one, my friend and I pointed this out to the staff/manager. They didn't do anything about it, brushed it off and ignored our concerns. We received no apologies, and it became so bad that we couldn't finish our drinks and just ended up leaving. The second one, the mice problem, was worse as there were more of them running back and forth from the kitchen to the stage, and no one batted an eye nor seemed to care. I'm not sure how they can still keep their license to serve food...It's really a shame. I do hope they get a handle on this!

Fabulous little cafe. The decor is amazing for theatre fans and the constant show tunes playing was wonderful. I had a decaf oat milk latte and it was the best I have had in London, including the big coffee shops. My daughter had the chocolate milkshake named after Bruce Bigtrotter from Matilda I keeping with the theme, which was huge and looked fabulous. A must go for musical fans.

Having been turned away from Prezzo which was heaving and had a 20 minute wait for a table, a colleague found this little gem. All I had was a toastie as I was going to see a show later and wanted to do a bit of shopping and see the sights before. Service was quick, food was lovely and the staff were friendly and accomodating. Fantastic decor and very reasonable prices, especially for London. It's also in a brilliant location, not far from the London Coliseum, Covent Garden and Trafalgar Square. Would definitely visit again. I was only there about 15 mins in total, but it certainly left an imression as so many places in London are a rip off, wheras this was the total opposite.

Paid a quick visit with a few hours to burn in London. Food was decent- ham & cheese toasties. Drinks were excellent - hot chocolates. Chilled out atmosphere with the occasional 'open mic' musical theatre performance - fantastic.

Locale immerso nel musical e nel teatro con gigantografie tavoli che ritraggono tutti i musical che si sono alternati a Londra, veramente caratteristica l atmosfera ottimo caffe' e buon servizio... i prezzi sono nella media consigliato per chi ama i musical e vuole immergersi in un atmosfera dedicata...

Amazing little Cafe, stumbled across and went in as it was my daughters birthday. The staff were amazing and the vibe was fab. They even played Happy Birthday for her and brought her a small cake which she said was delicious. They really made her day. Thank you

Great concept walked into the restaurant and noted the fab atmosphere so was excited to be seated . We were then taken to our table downstairs… no other diners… cold due to air conditioning. We then asked your manager Mcaulay to be moved explaining we had travelled from Scotland to celebrate my 60th birthday. He wouldn’t budge even although there were free tables upstairs. They were prepared to let us walk out but reluctantly we took a table downstairs and it did fill up with other diners. The singers did come downstairs but not for long and there was absolutely no atmosphere. The experience we had hoped for didn’t happen. Food was great.. staff were eager. Some nice talent there. Theatre cafe dinerLondon take note from the big guns in New York … all on the level. Sorry won’t be back and won’t recommend.

This place is quite small upstairs but looks very cool and has a nice atmosphere when you walk in. When we arrived we were ushered to a table downstairs & reassured that half the singing takes place upstairs & downstairs, this was not true! Downstairs is dark & lacks any atmosphere. We got about a third of the songs if even, mostly the last verse and the singers would run back upstairs to finish the song. Very very disappointing, could have been a soundtrack on instead of live singing. Our server, Elliott was very friendly. The singers were fantastic we would have liked to experience more of it! The food was nice. Based on our experience I would only return if I could book a table upstairs!

We visited mid week and although they were short of some items on the menu, the staff were lovely, apologetic and sorted us out with some great alternatives. We enjoyed the atmosphere and the staging, they even accommodated my niece asking to sign when they were very busy with the lunch rush. Lucky to have these great staff, look after them!

The place and interior is supercool. However, the live music is good, but so extremely loud that it hurts and you struggle to hear the people you’re sitting with. It was uncomfortable. The food is also below average which made the experience not really worth it.

Rip off. Nice enough surroundings but no singing. Staff not particularly friendly. Food was a rip off. Hotdog was £8. Can get same in ikea for 60p! Kids didnt finish £12 pizza because it didnt taste nice.

Went for lunch with family, I found the staff were fantastic, brilliantly attentive to all our needs, despite being very busy they never made you feel rushed in any way. Pizzas and hot dogs were nice and there was a great selection of delicious cakes...

My boyfriend got me a £100 voucher for Christmas 2019. I obviously couldn't use it in 2020. In 2021 I called them to ask if they would extend it. They said yes, but that they couldn't accept payments using the voucher yet, they were hoping...

My friend and I were walking along St Martin's Lane looking for somewhere to get a drink when we stumbled across The Theatre Cafe. As musicals fans, we absolutely loved the decor and the fact that they played musical theatre songs! Also loved the themed...

Great experience, food average, service slow, but plenty of time to enjoy the experience. Depends on what you are after

Good for drinks and if you’re a theatre fan! Took some friends here for first time and they loved the decor and themed drinks!

My musicals mad daughter loves the cafe so we booked the diner as a treat on her 16th birthday So disappointed- even though we pre booked (there’s no options if a special occasion like other restaurants have) we were crammed into the corner by the...

Had to write this review as soon as I left, since we had such a brilliant time! Unfortunately, there were some hiccups with our booking and food order (through completely accidental reasons) but the way in which this was dealt with by the staff was...

We really love going to the cafe. Good staff, music, environment and decor. To give 5 stars, it would be so good to have at least one healthier option on the menu. I know it's an American style cafe, but surely something could be added?

The decor is theatre heaven, the milkshake was tasty and the food fairy reasonable and tasted great. They also played my request of my song which made my day, vey friendly staff. If you love theatre you need to visit!!

We visited the cafe for lunch before a 2 show saturday for my wifes birthday. The cafe is themed with posters and photos of shows past & present and continually evolves as the shows in the west end ebb and flow. The Freakshakes are amazing...

The staff create a lovely atmosphere, Lovely to hear a range of popular musical songs, being belted out. There is a downstairs seating area. The food is ok, not loads to chose from but enough.

We came here for coffee and cakes after going on the Ajex march.There were nine of us.I had the lemon drizle cake and chai latte,it was ok but it wasserved in paper cupsand paper boxes,why!

Absolute must if you enjoy show tunes and show puns!😂 the entire menu is made from amazing musical related puns and the cafe only plays show tunes. If you’re a musical lover it’s a must visit!

Discovered this place in May and got looked after with some good deals and came back twice in October. Certainly our go to guys for tickets. Most helpfull and pleasant service. Great seats at all the shows but also some good advice on what to...

3.8 stars for sure 3 stars for the spectacular performers💕 They were amazing and keep the energy and vibe about the place. The food, whilst I appreciate it is a diner concept and we have specific sittings to keep with the flow & busy nature...

Absolutely love love love this place. Just cannot stop smiling when you’re in there. If you’re a musical theatre fan then this place is a must!!

As huge Musical Theatre Fans from Australia a trip to this cafe was a must and something we had been looking forward to for a couple of years.After arriving and finding a table, I went to the counter to order. I was ignored by the...

If you are a theatre lover it's a nice visit. Nice atmosphere. Can imagine if would be great with live performances but none happened on our visit. We got up early and travelled 30 miles to visit, first in on a Saturday when it opened,...

Oh this place is FANTASTIC! From the musical theatre memorabilia, the show themed food and drinks and the friendly entertaining staff we loved our visit here! We enjoyed several Today 4 U Tomorrow 4 Mojito’s and a salted caramel brownie treat before going to see...

Guy there was brilliant, went next door but could a not here them and they seemed disinterested. Guy here made phone call to theatre to get better deal, half of what they quoted next door. Bought tickets for 3 shows from him. When we are...

We recently walked around Leicester Square and then arrived at The Theatre Cafe 10 mins before it opened so we queued and then got the & Juliet table when it opened. We really enjoyed the atmosphere and looking at the memorabilia. Even popping to the...

I love everything about this place. I have been for quick stops, long stays, enjoy the food and drinks, the music (of course) and attended some amazing events. This is a joy, it's a must, go to place for any theatre lovers. It opens around...

You can tell this place relies on tourists and people going once because I'm not sure I'd go again. We had a warm welcome on arrival, can't fault the staff at all. We ordered a couple of hot drinks to the table and a pizza...

My daughter and I thought we would try here and wished we had tried somewhere else. Due to a small event being held, tables were very limited, however lots of people were allowed in all at the same time and it was very busy. People...

What a great experience for any theatre lover. We had a hot drink and cake - the service was great and the staff super friendly and helpful. Lots of theatre memorable and the theatre themed menu is fun. It was not too busy when we...

The Memrobilia on the Walls.are interesting but tbh found it really quite boring. If there were performers on it would be better. Slow Service on what wasn't a busy time when visited.

Visited here with my boyfriend in November 2021 as we both love musicals and were due to see a musical on the West End on the same day we came here. As a café, we found the place to be just fine, nothing out of...

We tried two both were absolutely disgusting. Avoid at all costs. Vile. Surprising as could be so nice. Really need to ditch these products and rethink the offering.

Really wanted to have a nice time here, but was sadly let down. At 1:30, just after we arrived, we were told they had run out of all hot food (when they only open at 12!?) and so could only have a drink or cake....