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OpinionsNoteGoogle3244.2

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Absolutely lovely service. Went in for a late breakfast, amazing food.

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Grace Joanne . 2024-10-01

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Got served by Victoria she was absolutley amazing, Victoria was very patient waiting for kids to make there order as kids take ages to decide what they want, food was amazing, can't fault anything highly recommend staff are very polite and made our family feel so welcome would eat here every week thanks to everyone at the swan

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Jamie Robertson . 2024-09-15

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Visited last night for the first time it was brilliant atmosphere lovely staff had a fab night will deffo be coming back thanks for a superb night your all so amazing make a night out special and fun xx

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Susan Snowdon . 2024-09-08

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Lovely pub. Staff great. Lovely inside. .

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Beverley Ward . 2024-08-26

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Had a carvery today it was lovely the meat was so tender and everything was piping hot. We were gonna try dessert but we were stuffed 😋

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Karen Smith . 2024-08-25

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Ian keep up the fantastic work breakfast was unbelievable when I was there a few weeks ago than had a fantastic Carvery well mince and dumplings unreal massive fan of the mash potato

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Kieron Lennon . 2024-08-25

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Newly taken over, the new owners are off to an amazing start. The level of service and customer care is fabulous. Being greeted when you walk in and be seated. The food is delicious and you get value for money.

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Andrea Westlake . 2024-08-14

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Yeah it was a nice place staff where lovely probably go again sometime

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Peter Malone . 2024-07-21

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Attending a party where much of the food that was provided by the party organiser was allergy friendly was no longer allowed to be served, for allergy reasons. When asking for the allergy menus that should be accessible no one knew where it was. I was verbally advised that the burger without a bun "should" be ok... When I have told the staff my child will be eating a premade sandwich and announcement was made that no food was permitted to be consumed if not purchased from them?! Although you could not order any food during the party. Very unorganized and don't trust allergy advice from seemingly untrained staff. Unsafe and unprofessional.

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Jane Rutter . 2024-07-21

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Very unorganized. Came for the football world cup. Had to wait 45 minutes for a drink through their "app" which clearly didn't work as they scrapped it before the game started and resorted back to the norm; ordering directly from the bar. The bar manager (or whoever had control of the the mic) was very obnoxious and passive aggressive. Food stopped at 1900, but extended to 1930 due to the "technical issues". My girlfriend ordered through the app at 1900 and estimated food delivery at 1930 which never came and then was told the kitchen was closed. The venue wasn't even busy which is the most frustrating thing and it proved the order at the bar system worked more effectively.

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Ben . 2024-07-14

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Treat staff awfully. Have minors working, try starting arguments between staff members and their family and friends. Wouldn’t have as a job

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Jemma Leigh . 2024-06-25

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Ordered just a normal parmo from here and it was shocking, in comparison to 'le parmo factory' that used to be here they are terrible, couldn't get another parmo from here again as all the breadcrumbs fell straight off and I was left eating a grossly pale chicken topped with lackluster toppings

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d elgey . 2024-06-25

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Great food, excellent service and very helpful staff and management.

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Paul Swales . 2024-06-18

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Food was beautiful, staff very friendly! The pub is looking so much nicer and so much more welcoming! We will be back!

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Katie Mahone . 2024-06-14

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I had a lovely breakfast this morning at a great price, I can fully recommend this venue. The new owners are doing a great job.

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Paul Walters . 2024-06-12

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The Swan is under new management and wow what a difference! They have cleaned and tidied the place and it looks beautiful. They have started opening for breakfast’s and the food is beautiful! Highly recommended ⭐️⭐️⭐️⭐️👍🏻

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Lisa Halligan . 2024-06-10

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Recently reopened, the service at the bar was very poor (tried both), once we dod get served, the Guinness had no head, the lads next to us sent their's back. There is a big hole in the door of the gents toilet aswell. Seemed like no-one knew what they were supposed to be doing, Let's just say, it wasn't a good first impression, new ownership or not.

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Michael Bell . 2024-06-09

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Empty shell of what was once a thriving pub

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Jim Robertson . 2024-02-05

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Took advantage of the two for one last Sunday and it was lovely. I enquired about a veggie option and the chap flew into the kitchen to rustle up a veggie wellington. When we were seated with our food they then brought me some veggie gravy too. Husband had lots of meat and the veg was lovely, a big selection to choose from, all piping hot. The staff were friendly and quick to clear away dirty plates etc. Plenty of parking at the rear, well worth a try…

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Donna Marshall-Marks . 2024-01-22

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Great value for money Sunday dinner. Selection of meats and mince and dumplings with an excellent choice of fresh veg. Plenty of parking

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Marc Moffat . 2024-01-21

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Went 14/1/24. Staff were lovely and food tasty but badly organised. Ran out of nearly everything due to lack of replenishment. Had to ask for most things so stood waiting. 6 takeaways in front. This could have been done out the back in my opinion. If this was better organised then I would give full marks.

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Lynn Payne . 2024-01-14

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Although our Xmas night out had been cancelled , they went out of their way to reschedule and accommodate us,

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Sarah Bromfield . 2023-12-14

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Best Sunday carvery we have been to. nice staff good variety of veg. 3 meats to choose from or have a bit of each. Really nice food and not a bad price

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stephen kilpatrick . 2023-10-22

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Second time here and food is so amazing. Beats Weatherspoons any day. Large portions and cooked to perfection. Value for money -will defo come again!!

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Catherine Gilpin . 2023-10-21

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Really nice carvery. Very tasty and meat was lovely. Not dry. Veg was spot on too along with the gravy and Yorkshire puddings. Highly recommended. Certainly the nicest dinner I've had for a long time

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Top Cat . 2023-06-25

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Still a tad expensive but Friday karaoke worth going for.

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Robin Ridley . 2023-04-27

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1st time visit, service was great and the quality of food was outstanding. Beef tasted great. Recommend a visit, and I'll go again

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Paul F . 2023-04-16

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Just been to the carvery for the first time since the new owners took over and it was absolutely spot on! Great food - great vibes. Will definitely return x

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Rebecca Sykes . 2023-03-05

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Friendly staff and good atmosphere, always some event going on here so worth a visit

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Mark Dunn . 2022-08-30

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Thank you to manager Liam for arranging a very special 'send off' for my daughter and her friend before their journey home to Australia. A good night had by all in very comfortable surroundings.

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Marion Wilson . 2022-06-26

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Great food, very welcoming staff, felt right at home

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Karen French . 2022-05-16

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Good basic pub grub at good price. Not fine dining but did the job. Good value and. fantastic chips. Nice staff and catch up with family.

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Allie Rodgers . 2022-05-13

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I really enjoyed the lasagne and the chips were crunchy on the outside and fluffy inside, would definitely recommend it. Staff nice and friendly too.

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Sharon Mccallum . 2022-05-06

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Lovely venue for a surprise birthday party, friendly staff. Everyone really had a great time, especially the birthday girl.

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Wendy Gray . 2022-04-16

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Just attended a great comedy night in the ballroom. It was top notch... Great night. Thanks.

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Adam Robinson . 2022-03-19

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Nice & clean and hood pint of JS

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Malcolm Diegam . 2022-02-24

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Nice new decore and menu looks ok. Need an extra veg option and the music selection awful. Need some banging tunes instead of the generic music being played

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David Nash . 2022-02-10

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Quality follow the rules cleanliness + A very good pint.

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Graham Robinson . 2020-09-09

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Really friendly happy staff. Good selection of drinks. The swan can provide you with any event.

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mark woodward . 2020-08-01

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Excellent value Carvery on Sunday

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Thomas Smeaton . 2020-03-03

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Good venue for parties and get togethers. Staff are polite and friendly. You get served quickly and there is a good selection of drinks. All round very good.

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cadders . 2020-02-23

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Cracking meals cracking staff. Advise to book as very popular

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Gary Mandry . 2020-02-23

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Great use of space upstairs and down. The Swan always has a good atmosphere with great music and staff

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Conor Mcpartland . 2020-02-16

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Sunday dinners are the beth in billinham

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John Davies . 2020-02-03

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Quieter than some other local pubs. Not silent you understand but we managed a conversation, imagine that in a friday night. Beer was fine too.

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Richard Murray . 2020-01-24

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excellent carvery best in billingham

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Malcolm Middleton . 2020-01-18

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Proper pub, friendly staff and friendly clientele

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Mally Duck . 2020-01-06

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Great New year's lunch and friendly staff to help.

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Kevin Peare . 2020-01-01

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I've been to The Swan a few times for Sunday lunch and never been disappointed, so decided to try it today for our New Years Day dinner and it was brilliant. We had the large meal choice which on hindsight was maybe bring a tad of a 🐖, lol. The 4 meats were cooked to perfection as was all of the large veggie choice So a definite recommendation from me. 👍👍

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jock mcbru . 2020-01-01

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Delicious food, great service and atmosphere

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Susie Garbutt . 2020-01-01

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Top class carvery. The food was cooked to perfection and a good selection of veg. Will definately go again

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Ian Sharp . 2019-12-31

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Too rowdy for my age group,but everyone else seemed to enjoy it

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norma heron . 2019-12-19

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They are good I am gutted I misst out on Christmas dinner it is great there

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billy mcclorey . 2019-11-22

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Dated building, but good carvery

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Karen Henderson . 2019-11-11

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Great night here live band Brill.

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Chris Carter . 2019-11-10

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Lovely family atmosphere and very nice staff

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Dawnjasmine Lythgoe . 2019-10-27

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Fantastic venue. Bar/door staff all stunning. Well done Holly bunni boobles xx

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Paul Swan . 2019-10-19

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Good food, friendly staff, but the decor is so bland and boring that it's depressing, really could do with a splash of colour or redecorated by someone who knows their business.

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adrian smith . 2019-09-27

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Great atmosphere good night had all round, staff friendly and helpful 😁

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Heaven-Leigh Ocean Rose Skye O'casey . 2019-09-22

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lovely venue for my sons engagement party. xx we had a fab night thanks to all the staff

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Jaime Horton . 2019-09-19

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Absolutely amazing for wedding venues 100% would go again absolutely stunning, staff was great, the food, the drinks, the music, the dancing, the bride and groom really enjoyed themselves, so did everyone else. I would rate 100 stars if i could.

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Midget xx7666 . 2019-09-14

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Great priced drinks for a function

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Jennifer McHale . 2019-09-02

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Great company,good food with staff attentive and friendly

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Paul Taggart . 2019-08-17

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Not a bad little place for a small function. Fair prices too.

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chris herring . 2019-08-13

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Nice and friendly went for Wedding reception great night

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Alan Cage . 2019-08-02

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Every thing perfect. Food great. Would certainly use again

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Anne Crammen . 2019-07-27

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Omg it was a gorgeous room friendly staff

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Jane Wells . 2019-06-16

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Great food, great surroundings and quality entertainment venue.

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Marketing team . 2019-06-11

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The best atmosphere, brilliant big screen projectors .... beautiful images for football also large function room hire for weddings conference etc

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Andrew Hall . 2019-06-08

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The staff were great, really pleasant We will be going again just based on this fact!

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Graham Leak . 2019-05-13

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Trying to improve the look of the Swan good location normally but sometime volume of traffic spoils the outside drinking area. Couple of pints of Guinness goes down a treat.

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David Dent . 2019-04-24

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Very nice during the day great place for events

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Barrie Hill . 2019-03-30

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Sunday lunches unbelievable nice

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Lesley Houghton . 2019-03-29

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Beautiful Sunday lunch , polite and helpful staff

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Paula Hills . 2019-02-24

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I play for the Household Division on there Burns supper, this venue is fantastic, staff are friendly and welcoming, a great, spacious, venue for that special occasion. Have a look at their website. 👍🍻

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Geoff Richardson . 2019-02-18

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Visited for kids christmas party, music was far too loud and everything was a rush. As soon as adult food was being served santa arrived so a bit much packed into a short time. Santa was good though looked quite realistic.

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Anon May . 2019-01-11

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This was a private function, the room was a good size, clean, buffet was excellent, staff cheerful, would recommend.

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Lynne Jones . 2018-11-30

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Really great came in a group of 20 people and the food was amazing...Will go again definately x

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Hazel Saunders . 2018-11-25

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No down stairs Toilets lots of stairs

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Alison Ashworth . 2018-11-15

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Great place fantastic staff. Went above and beyond to make my son and his wife's wedding run smoothly

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Joanne Reay . 2018-09-23

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Brilliant night watching The Dualers. Fab atmosphere as always at The Swan .

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seantru10 . 2018-09-07

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Good night out good music on and drinks are at a fair price too. The two fucntions room are a decent size one can hold maybe 300 people id say. And the other about 75-100 and they are decent rooms too with their own bars.

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Matt Harris . 2018-07-29

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I had my daughters christening here the staff are lovely and bent over backward to help

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Louise Winship-hughes . 2018-07-04

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Excellent venue, food and drink.

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Chris Shaw. . 2018-07-01

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Great pub, especially for watching the football, really friendly bar, my go to bar in billingham.

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Paul Jackson . 2018-06-30

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Very friendly staff. Good atmosphere. Good prices. Always a good night.

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Samantha Kelsey . 2018-06-14

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Good selection of drinks, plenty of seats and good atmosphere

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Hazel Cattermole . 2018-05-27

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What a night staff were friendly and place was welcoming.

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Gareth Watson . 2018-05-19

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good location and easy to find. large car park and great food. staff are friendly and helpful too

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Mark Hall . 2018-05-13

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It's a brill place to have a party

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Susan Blackburn . 2018-05-09

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Difficult entrance at ballroom for wheelchair user and disabled toilet out back with kegs in way and cleaning stock making it hard to manoeuvre

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Elaine walker . 2018-05-06

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Excellent cavalry dinner, choice of 4 Mears highly recommended!

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Jay Henderson . 2018-04-30

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Has function rooms available for parties etc.. Great rates and service.

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MeMe B . 2018-04-15

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love the sunday lunchs , staff very helpful

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Jennifer Teall . 2018-04-15

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Excellent function room. Polite staff. Competitively priced drinks.

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Steven Jamieson . 2018-04-08

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My dad thought the music was on too loud and kids were running around unsupervised. The Sunday carvery was very nice, but my tip would be to go early.

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Andrew Williamson . 2018-03-26

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Does events or just a quiet drink. Nice place and staff

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Malcolm Knott . 2018-03-22

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Excellent service in a lovely venue

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Michael Hollifield . 2018-02-18

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Love this place food is gorgeous staff so friendly. Great place for functions

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Lynn Martin . 2018-02-11

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Was there to celebrate Burns Night on 28th of January 2018. Lovely staff and amazing food. Thank you ❤

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Janette Lowe . 2018-01-30

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