The Sultan in Cardiff

The food is fantastic and great customer service.

Very nice place for a Turkish breakfast. Kind staff and friendly atmosphere. Highly recommend!

Thought I'd check this Turkish restaurant out as I always walk past it. Really nice place and a nice take on a full English. Reasonable prices and friendly staff too.

Fantastic food and excellent service!

Great meal great service, will definitely come back!!

We were walk ins but manage to get a table at 5.30. Food and service was fantastic.

The food was fantastic and the staff were so help full I would definitely go again and recommend anyone to the turkish restaurant

The best restaurant in the city.

First visit, will definitely go back again. Food was delicious, friendly staff.

Beautiful place, especially with the Christmas decoration. LOADS of food brought, delicious food as well. Amazing breakfast and hilarious staff. Would come again!

We stopped in for lunch without a reservation on a weekday and were able to get a table easily. The food is delightful! The sharing breakfasts are amazing in terms of the variety and taste. The keema eggs are also super tasty. I would definitely go back.

I tried Edna kebab and was very good. In addition, there is a very sweet girl called Maya, she is beautiful and kind. Always active and funny, first time in my life I liked a girl like that 🤣☺️ although she is Muslim with Yamani blood🤣, unfortunately, I don't know how to speak with girls. I hope Maya reads this, keep going and be a good doctor. My regards to your family.

Went to order a takeaway, Ruhal was very polite and kind enough to offer me a complimentary Turkish chai while I was waiting. Good place, good food and most importantly, very good staff. I hope they are appreciated and taken care of for the work they do.

Where do I even begin? First and foremost, I want to give a massive shoutout to Maya. Her service was absolutely immaculate from start to finish. She was polite, friendly, and went above and beyond to make us feel comfortable. Even as a group of 8 adults and a baby, she did her best to accommodate us, double-checking our orders and managing the table with patience and professionalism. However, I wish I could say the same about the rest of the experience. The food we received was appallingly bad—cold, slow to arrive, and incorrect. When we tried to address this, the managers were visibly annoyed, which is completely unacceptable in a service industry. To make matters worse, when we finally insisted on some compensation for the poor quality, they begrudgingly offered a mere 10% deduction—an insult, frankly. But what truly cemented this as one of the worst dining experiences we’ve ever had was the shocking behaviour of the owner. In front of my entire family, we witnessed Maya—this hardworking and kind young woman—be verbally abused by the owner. It was absolutely abhorrent to see someone treated like that, especially in front of customers. Had we known she would be subjected to such treatment, we never would have raised any complaints. We left feeling disheartened and disgusted by the behaviour of the management and ownership. Despite Maya’s outstanding service, we will never be returning. This is not how any restaurant should treat its staff or its customers.

I’ve been heading over to The Sultan on a few different occasions most recently for brunch. I called in advance on the day to secure a table and they assured me no need to book and walk ins are welcome. I was greeted by a member of staff straight away and shown to a table. We ordered the Eggs Royale and the Eggs Benedict, strawberry lemonade and a fresh orange juice. Food was really nice my only critic is the muffin could have been more toasted as it was quite soft and one of my poached eggs was a little underdone and as I broke into it white liquid just oozed out. My husband’s food was okay just the under toasted muffin. Had a lovely time.

A beautiful Turkish restaurant with the most delicious food and great friendly service. We went for breakfast and ordered the Traditional Turkish Breakfast which serves two, though arguably, we would say 2-4 persons!! It was all delicious! Would highly recommend this place and hope we can come back for dinner at some stage!

Paid £280 for my son graduation lunch. The food was called the service was very poor and extremely expensive. I have no idea why would even people go to this restaurant. The prices honestly are not worth the services and the quality of the food. I’m extremely disappointed it made the best day of my life with worse memories.

I had the full breakfast and the mediterranean, both were absolutely lush and very big portions. Fantastic customer service from the owner himself and complementary tea. Best finding experience in the bay.

Great food fantastic service one of the most enjoyable meals I've had in a long time

I can't speak highly enough of this restaurant. Fantastic food, even better service and lovely decor. Whilst it's not the cheapest option it's definitely good value considering the above. I'll be back!

Their Turkish traditional breakfast is outstanding - I highly recommend it

Amazing food everything so tasty start from salads soses and so tasty meat when we visit Cardiff we will always visit Sultan again

Dogs running around restaurant, is not a pleasant experience.

Super tasty food and wonderful service. A place worth recommending.

Had breakfast here, and it was fabulous! The mushroom omelette was superb, and they serve great halal food.

Absolutely amazing experience every time we go! Never disappoints!!

This place is just incredible and by far the best breakfast we’ve ever had. We shared the traditional Turkish breakfast and the tastes and variety were on another level! The service was 5star and the staff couldn’t do enough for us. We will be planning another Cardiff trip just to visit The Sultan Restaurant again. Thank you

The food is very delicious, number 10😋

Very good atmosphere, perfect service, delicious breakfast 10/10

This is a fantastic restaurant with excellent food and service.

Great service great food well done to everyone working here. We came from london compared to how we get served now a days in london this place reminded of us how london used to be. Keep up the good work and good luck

Delicious Turkish Food . Mezze sharing starter is enough for 4 people all fresh and delicious. Main courses were melt in the mouth and. We were too full for Dessert . Lovely atmosphere great service and great food definitely 5 starts been here a few times now and love it .

Excellent delicious food - one of the best I’ve had in Cardiff recently. Both chicken and lamb were delicious. Service was wonderful. The atmosphere and interiors is also very nice. Will be coming back again!

Loved our dinner, the staff are so lovely and our food was delicious. We've come for breakfast, lunch and dinner (separate occasions!) and will come back ☺️

Loved the food, and the festive menu was a bargain with 4 courses. You will not leave here hungry!

Great food and service, super tasty. Highly recommend.

Expectational food, amazing service and a lovely place to relax The lemon sorbet is unreal! 🤤

The food was decent. The service was terrible. The price was ridiculous. The waitress we had was lovely and apologised a few times for other staff - but other wait staff were absolutely terrible. They had attitude, brought bread out with nothing else so it got cold, and had to ask multiple times for our drinks. The food tasted good, but the service let down this experience, and for two of us, we paid £100 - for 2 mains and 4 starters!

The best breakfast, v reasonable

This is a start and the final location of a very nice a Turkish cuisine experience. Either you can start your day with a delicious Turkish breakfast or have a nice lunch/dinner. Very cozy atmosphere with the owner’s and the restaurant team’s attention. Thank you very much; we felt like we are at home.

This is a place that I can definitely recommend, with its hospitality that makes us feel at home in England, as well as its delicious food and nice atmosphere.

Service, staff and atmosphere are great 👌 They have an incredibly friendly service team. The plates are very filling and delicious.

Excellent all round to start with,friendly and helpful staff,food was outstanding, calm and chilled atmosphere, my wife is a fussy eater and it was the first time thar she enjoyed eating her meal here.

Brilliant experience, very friendly staff who treated us like kings. Great recommendations which we thoroughly enjoyed. It's not often I enjoy eating out as much as I did.

The food was amazing, lovely, fresh and flavourful. The thing that stood out to me was the service. I was there on a Friday night and the restaurant was full, but the service was attentive and friendly. I’ve not had that level of customer service for a while and it was refreshing.

Had great food at Sultan restaurant with big group of friends 3 days in a row and we all were very pleased with the food & service. Special thanks to Karam , who made the experience a memorable one . I highly recommend this restaurant 👍

Absolutely delicious! Myself, husband, brother and his partner visited recently for breakfast .. wow it was absolutely delicious, every item we ordered was delicious.. although I must say my family had plate envy when they seen my french toast .. it was out of this world delicious.. I can't stop thinking about it. I will definitely be back next time I am in Cardiff.

Great place to dine out with the family/friends or just your significant other. Great atmosphere and location. The food is just amazing. Definitely recommend everything we had (refer to the pictures) and the mix meze as well. We found out that it’s a family run business and all the servers and manager(s) are so kind and helpful. It is slightly pricey but more than worth the food quality, atmosphere and service. Highly recommended!

Best service we can remember in a very long time. These guys deserve a rave review due to their impeccable hospitality, delicious and beautifully presented food. They also allowed us to have our dog with us AND they were fine with us bringing in a birthday cake!

Great food, wonderful service and delicious tea will be back when we return to Cardiff

Fantastic breakfast. Great service. Lovely guys. Highly recommended.

A mixed experience following two visits. The first was a magnificent display of customer service skills with at best average food whilst the second was quite the opposite. Despite the handful of restaurant attendees the customer service was slow. More importantly, the food was no better than the initial experience. Atmosphere becomes irrelevant if the food or service aren’t to standards.

Great atmosphere, great service and great food. Highly recommend.

We come down to cardiff once or twice a year and always make sure we make it here for breakfast. It really is beautiful food. The taste is amazing. The service is fantastic and the staff are lovely. Looking forward to coming for dinner one time and can't wait to come back.

Fantastic experience at The Sultan. Four of us had their festive menu, which was really tasty - the filet steak was the highlight. Service was also excellent. We don't often visit Cardiff but will definitely be going back!

Pressuring our group to order desserts whilst x2 of our party were still eating their main course.

Really enjoyed the experience. Food was lovely too.

Very welcoming staff, food was amazing! Lovely place for a romantic meal.

It has stunning food that is very fresh and yummy. Everybody should definetely try it. We enjoyed the breakfast very much and the main meals are delicious. The atmosphere can be a bit better tho.

Most beautiful breakfast! Amazing service and tastiest food. Loved spending some quality time here. Will definitely be back again!

Very friendly and accommodating staff. This was our 1st visit here after watching a recommendation on a social media, and we we're not disappointed, would definitely spread the word to friends and family. The food was fresh and presented well. Very roomy inside, with plush seating, nice traditional music playing in the background. If you order the Turkish tea, they refill it complimentary throughout your meal which is a lovely touch.

Stunning Turkish breakfast for two 👌

Food was amazing, good service with a smile. We ate early at 5:00 so it was quiet but seemed to be getting full by 6:00 pm. Highly recommend the specials

What a great breakfast, the food was excellent and so damn tasty, could not stop eating and the selection was unbelievable. If you up for trying something different to a full English then I highly recommend this place. The service was exceptional and so friendly and when they say bottomless tea they really mean it, as soon as our glass was empty it was refilled. I cannot recommend this place enough, get out of the ordinary English breakfast and have a turkish breakfast, try it and thank me later. Thanks to all the staff for their friendliness and service, we will be back!!!!!!

We stopped by for a pre show meal and as a birthday treat. Service was quick and friendly, however sometimes it did feel like our every move was being watched which felt a little uncomfortable. The mocktails we ordered were nice, the starters and complimentary bread were delicious too. Husband enjoyed his meal but the vegetarian kebab was disappointing and oily for the price. The seating in the restaurant felt very low- I felt like I needed a child’s booster seat 🤣

The best Turkish restaurant I’ve been to!

Very bad attitude go there at 12.30 with my 2 small children I couldn't even get in the door to be told no breakfast fully booked when it's rugby they couldn't care less about there regular customers today your busy tommrow you can't pay the bills be very careful being rude to regular customers just because your busy for one day will never ever go there again extremely bad management

Excellent breakfast, probably one of the best ones in Cardiff area, highly recommend.

Fab Turkish breakfast, a lovely treat.

Wonderful restaurant. Excellent food. Octopus is amazing (marinated before being grilled).

went there for a quick. from living in the middle east for 26 years, trying countless Mediterranean restaurants, and visiting Istanbul more than a couple times. this restaurant is definitely up there!!1 great flavours, loads of complementary foods on the side. 100/10 cheese and dairy nibbles. will come back soon once i move to cardiff. top tier affordable cuisine offering 2 cuisines for 20 pounds and 3 for 22 on their lunch menu with a free drink (wish I could have got tea)

Best restaurant down the Bay. Service was fantastic all night and the food quality is extremely high.

Great food, nice clean spacious restaurant and friendly staff

I had a wonderful experience at this restaurant! The food was absolutely delicious – everything tasted fresh and flavorful. The staff was warm and welcoming, making us feel right at home. They even offered complimentary coffee for my guest, which was a lovely touch. I highly recommend this place for both the tasty food and the amazing hospitality!

Group of eight, when food arrived one meal didn't turn up and another meal was wrong at extra cost drinks pricey free bread between 2 people but our table given three plus 10 percent service charge not optional wouldn't rush back to disappointing

First time visiting. Excellent food and service. Will definitely be back.

The Turkish breakfast was delicious. The service was great. The chairs are comfy. Enough space between tables. We were able to hear each other talk. Refills on the Turkish tea. Beautiful fresh orange juice. Best restaurant in a long time. I can't wait to visit again.

We had a lovely meal celebrating our friend’s 50th at The Sultan Turkish restaurant. The food was delicious, the service was excellent, and the customer care was super. They surprised the birthday boy with a bottle of wine to share and a cheesecake with a candle—a really nice touch!

Great service here great service. The management and staff came over every 5mins to see if everything was ok. Even offered our little baby a juice on the house would definitely come back

Everything is spot on! Food is very delicious, service is amazing ! Absolutely the best Turkish restaurant in the UK !

Second time here. Love it the place is great. The price is right and the food is amazing. Looking forward to coming back.

Odd time between lunch and dinner so not busy. Shall certainly be back here! Thank you!

Our new favourite breakfast place; the Traditional breakfast is incredible!

Stunning breakfast and brilliant service, will definitely be coming back again!!

Highly recommend. Amazing food and service . Very nice and friendly staff. The atmosphere is very positive .we come back definitely

Very nice place and the food is delicious 🤤🤍🤍

Service was great and the food was incredible. Will 100% be coming back!!

Everything was amazing! Lovely service, made my husband’s birthday celebration move special. Thanks a lot

Great for a Turkish breakfast! Won't be needing lunch after that, so filling and good!!! 😅

The staff are amazing. The young lady was a joy to order from a pleasant smile and very attentive

Fabulous food and a lovely welcome - definitely coming back! 😊

Clean well run restaurant with friendly attentive staff and excellent cuisine

A thoroughly enjoyable Brunch and excellent service, highly recommend 👌

Good service I would like to thank Aslan

My wife and I ate here last night and the food and advice given from the staff was amazing. Kay who severed us was very knowledgeable on the best dishes they served and we both really enjoyed our food. Very generous portions Thank you to the team and we would 100% recommend eating here.

Beautiful Turkish breakfast for 2 and the cocktails were lovely.

We enjoyed our breakfast! Food and service were great.

Fantastic food and service, can't wait to return

Phenomenal place, amazing food, lovely people. The Turkish breakfast for two is a must. Will be back again for sure

Never fails to impress! We visited The Sultan a second time recently because every single aspect of the experience was wonderful and it was consistent each time. The young lad who is front-of-house is incredibly welcoming and goes above and beyond to make our experience enjoyable so props to him! Overall exceptional, you’ll be seeing me again!