The Storyteller, Greene King Pub & Carvery in Rotherham

The storyteller. Boy do I have a story to tell you. Ok so that’s a little dramatic however, had numerous issues booking it told numerous times I did not need to pay a deposit, and then a couple days before told I did. They then said I didn’t have to. Food was tepid, still edible. The brie bites were more of a texture experience than taste and not for the good. Chicken strips, good however. Steak was ordered as medium and instead it moo’d as it landed on the table. And to top it off, there was a hard chunk of plastic in the ice cream. Now, we are a relatively easy bunch so did not overly complain, but notified the staff of the issue, the meal that was an issue was fully refunded, so can’t be all bad. Overall, meh with a side of plastic.

Carvery we had was extremely nice, staff helpful

Rachel was fab at serving our big rowdy table at Christmas.

Absolutely rubbish breakfast would never go again

I had food & drinks served by Bobbie & Chloe. They were bubbly people, it was lovely. The food was amazing. Had a brilliant atmosphere. We really enjoyed it and will be coming back. Thankyou Bobbie & Chloe x

Amazing service today by Bobbie and Chloe. What lovely girls and just a couple of shining stars in your place. Thankyou for giving a million star service. You brightened up the place and I am definitely coming back telling my friends and family about the place. The business should be super proud of both of you. I specially Bobbie she went above and beyond and showed she really cares about her customers and the job.

This place is very welcoming with lots if great staff, the food is lovely and plentiful, always hot and nice.

Came for a lovely meal and a hot drink, was served by Ant lovely service and amazing food.

I went for a small carvery yesterday and really did enjoy my meal.

Today I was served by bobbie and chloe they were so lovely and polite and the ultimate ice cream that I ordered was lovely and so was the hunters chicken I recommend this restaurant so much and it also has an amazing atmosphere great for kids too. Thank you Robbie & chloe

Ordered food food was greatn staff was great but the father Xmas was rude n disrespectful to my son who has additional needs my son doesn't believe in father Christmas so father Xmas said to my son oh look fake father Xmas his here grow up your 50 year old have some patience

Always have carvery been good always hot good choice of veg and tender meat.probably won’t go again due to new parking restrictions.

Absolutely appalling meal 1 star for heating been on diabloical

Decent service, food good, mushy peas instead of normal peas didn't go down well though.

The check in was really easy and staff where very pleasant from.check in staff to the staff at the tills to the staff waiting on all staff where helpful, efficient and could not do enough . The food was excellent hinest the best carvery I have had along the greene king pubs everything was cooked perfectly and the veg was so fresh and the meat was so tender . The whole place is so clean and tidy , very looked after , I have worked I the pub industry myself and this pub for some reason even though with a change still gives the feel of a family run business . We will definately back , can't wait to test out the the beautiful outside area in the summer .

Height of bad manners for the table to be cleared while someone was still eating. How basic is that in your training?

The carvery bap is good value for money

Very family friendly, always lots of children. Enormous carvery!!

Lovely place to have a birthday party.

Decent pub, but it is a plastic pub. I've given 4* for food. It's far from the nicest, I think some is pre-made/packaged/frozen as the quality just isn't there - but I think this is the same as other Green King pubs. It's plastic pub food - you should know what to expect. OK but not great. Beers / Soda's are always served perfectly and chilled perfectly. I'm diabetic and often pubs get my order wrong which causes health problems (I need sugar free alternatives). The storyteller has always got it right. Cocktails are available - the mixes are done right, not the greatest (e.g.daiquiris use mixes, not real fruit) but I think these recipes are dictated by Green King too and they're perfectly serviceable for what they are. The reason for the review is the lovely accommodating staff who really will move heaven and earth for you. Good atmosphere and good facilities too. Always clean and tidy, and always welcoming to people of all ages and walks of life & they don't mind you having a laugh. Find ourselves here for a drink and some food often, sometimes with kids, sometimes with grandparents.

Called in today, greated with a lovely welcome, great choice on the menu and a carvery. Our food was cooked perfectly, we asked to see the chef to thank him, Craig was really nice and happy to chat for a few minutes. We will be back.

First time here in a few years, I visited with my sister and my 1 year old. The food was lovely, fast at coming out but they weren't overly busy. I had the chicken with the Parmesan sauce and cheese and my sister opted for the BBQ sauce and bacon topped chicken. My little one had fish fingers, chips and peas. Food was fresh, chicken was not dry at all and service was lovely and staff friendly. I wouldn't say it was bad priced either. I will visit again.

Yeah very good all round,we'll be back!

Great service for my birthday meal with my sister, was much faster than expected

Always great food staff are all friendly, perfect for a family meal out

Me and my best friend went here to celebrate her 24th birthday the atmosphere was amazing food was to die for we both had a carvery only one bad thing was the roasts wasn’t nice taste like they been warm up repeatedly but other then that staff was friendly rest of the food was lovely definitely come again price is fair for what you pay for We met a wonderful lady called Rachel she kept checking in on us through out our stay she was warm welcoming and friendly very polite she very fast on her feet great service if you come here please give her the love and positivity that she gave us during our time here thank you for making our day even more special ☺️ x

Service was excellent, very polite and well mannered, carvery 8.5/10 drinks pricey but excellent

Food was fantastic, nothing to complain about, meat was so soft and presentation was fantastic

Always welcoming my grandkids love it here as it was grandad's favorite place to eat he passed away last year

One of the best carvery's in the area. Nice spacious pub and modern clean indoor soft play for the kids (chargeable). Nice outdoor play area for the summer months. Lots of outdoor (hut) seating with heaters.

second times visit, ordered standard carvery, standard fish and chips, hunter chicken, lasagne. they all were tasty, value for money. the fish was not too small and was coated with crispy batter.

Me and my partner were greeted and served by a member of staff called Amy. She had been brilliant, polite & consistent throughout our stay. She is a credit to your company. One thing I would comment on is the Carrots on this occasion. Some were extremely undercooked, almost inedible. Apart from that, food was lovely.

Came in to eat and relax and that is exactly what I got! From perfect service by the wonderful Paige and excellent food from the chefs in the kitchen, I felt I was relaxing at a hotel! Give the girl a raise she worked her socks off from what I was seeing!

Great place to meet friends. Good atmosphere all round. Play area outside and inside.

We stopped in for a drink whilst out shopping and went out to the play park. The area seems a little run down but otherwise it's your standard Greene King, decent food for decent prices. Ample parking.

We arrived here and the staff were very welcoming and helpful so we had absolutely no problem with the staff at all however the food was the worst we’ve ever been served anywhere. The gammon had no taste at all and it was on quite a dry breadcake with a thick layer of margarine on it. The worst bit were the roast potatoes which looked to be very bad quality frozen ones. Not a bit of colour on them and a strange texture and smell. They weren’t edible at all, we left very disappointed and won’t be returning.

Lovely staff carvery looked nice but I only popped in for a snack.

Lovely carvery. Hot and v delicious. Staff v friendly. Restaurant v clean. Wonderful

Excellent food and great service

If I could rate the food 0 I would.. has to be the worse carvery I've ever had

Amazing service, kids love it here and great value for money. The staff are great with the children too. Thank you wacky team

Staff were welcoming, excellent customer service, food was brilliant and was a great atmosphere throughout our visit would highly recommend

Fab pub with lovely food, cheesy meltdown burger is highly recommended! :) great location will visit again thank you :)

Lovely breakfast friendly and welcoming and good on price

I went here for breakfast with my grandchildren, the food was excellent and reasonably priced, there was a play centre for the children with the option of eating outside. The staff were lovely and friendly and nothing was too much trouble. I will be returning when I next come to see my grandchildren. Highly recommend for families

I had the pleasure of having a full breakfast, staff were friendly and welcoming, nothing was too much trouble and the service was quick. Will definitely be visiting again when I return to Rotherham

The pub is really nice, Food is nice, The staff are nice.

Enjoyed the carvery here, good service, recommend...

Disappointed n dirty wouldn’t bother

Love0 this place, great staff great food great drink. Great prices

Loved the place Super recommend

Well the biggest burger advertised was definite not the biggest burger as seen standed burgers come out looking bigger was very disappointing. And a very rude member of staff came to empty plates wilst I was eating just because 1 of the children had finished yet there was 3 children and 2 adults at the table old blond hair excessive weight sorry I don't know how to description her to be polite but definite needs some training as this is rude and should never happen you only take plates if all done meaning falls and knifes of plates or the table is empty definitely not when people are still eating and the ice cream has way to much cream in not enough ice cream that was watery Apert from that very lovley carvary

The only reason I'm giving 3 stars is for the only fact that the meat slices are not to the standard of size not thickness. And the roast potatoes was not very nice at all. But all round the meat was cooked well an the veg was lovely. Gravy gorgeous/onion. I know from working in a carvery pub that the slices of meat should be to a certain weight but what was given was not a slice. Maybe a chef that's had more experience would know this.. keep up the good work and the friendly service. Well enjoyed after a days fishing

We came today 20/07/24 for dinner. We each had a carvery. The food was lovely the staff we and the place was clean and tidy. We will definitely be returning

Yes the Storyteller usually does a good Carvery so we booked for six people for Father's Day and surprisingly it wasn't that busy hardly a queue at the bar and the Carvery so far so good, the service was good the ambiance nice and relaxing, so we all tucked in to our Carveries and generally all good the only thing that let it down was the beef it was on the chewy side but then again beef can be like that sometimes.

Sirloin steak mostly fat, shortage of chips.

Took my daughter and grandson for lunch, we had the carvery, and it was delicious 😋 would recommend it highly. The chef and staff were very welcoming and helpful too, so all in all I very good day out.

The server and people on carvery went out of there way to help me food and service is amazing! 1000 percent be back again !

Absolutely loved the food, arrived very late on the evening, and was so glad I decided to pop in. Great atmosphere, great staff with outstanding customer service. Great place to eat.

Went to the play area. The young lady behind the counter was so lovely. She found a candle for a piece of cake and made a superb cup of tea. Thankyou

We visit quite regularly, usually for the carvery, and always book a specific table in advance, as it caters for my mobility needs. Unfortunately some rude people choose to ignore the 'reserved' sign on the table. A few times now we have arrived to find people sat there when other tables are available, putting me.in the uncomfortable position of having to ask them to move, and explain why I need that particular table. People who have any decency are understanding and find a different table, but some do not. I think the staff are great, very friendly and very hard working, but I feel more should be done to stop people sitting at reserved tables, although it says more about the people who do it and refuse to move than I does about the staff. The food is always good, whether it's a carvery or something from the menu, and reasonably priced. Ive had many meals from the menu and never found reason to complain. Still our go-to pub for cheap grub, i just hope in future when we reserve a specific table, more effort is made to keep the table free. EDIT: I gave a 4 star review for our overall experience of the food and hospitality over a period of time, not for the way this particular situation was handled. We accepted the compromise but feel, as we had booked that particular table for a particular reason, that we were not the ones who should have been offered alternative seating arrangements. I'm not one to let a poor experience distort my overall view, after many good ones. But it should be understood that this was a very poor experience and was not handled well.

Went for a carvery food very good

What does it take to reserve a table and make sure that the table of choice will be waiting for you, and not already occupied by people who say that it did have a reserved sign on it but staff said its OK. No, it's not OK. My son reserves the same table because he is on crutches due to severe rheumatoid arthritis and he can somehow raise himself up and get seated with minimum discomfort at that table. They are regulars at this establishment unlike myself, but I have been with them when this has happened. Your staff need training on how to support valued customers and follow requirements.

The food from the carvery was very nice however served by a very rude man called John. His customer skills need looking at. When we asked for gravy that wasn’t like water he replied with you will have to wait 15 minutes cos ya know which by then our dinner would be cold. Failed to do anything about replating food or keeping the customer happy Several customers complained about the gravy but he still didn’t nothing about it. My son wasn’t happy with how he spoke to his mum. Very rude

Very nice carvery and reasonably priced!

Came on my way fir my weekend walk place just opened spoke to male who was behind the bar extremely friendly asked about breakfast explained menu asked him for glass of water. Did not try charge me for the water like other places food came served by the man very very clean place. Will be their again on my travels

Greene King Pub - at the better end of the scale, nice to have a choice of ales.

Sunday 4pm, walked in looking for a table for two, met with a lovely smile, escorted to table. We went with the carvery for £10 and it was absolutely lovely. Both beef and gammon cooked to perfection, wide range of vegetables and a nice pint of IPA. Excellent!

Nice roast, didn't like their potatoes but everything else was nice

As the place was very busy we expected a wait , altogether about 25/30 mins so not too bad with the number of people in the pub. Ordering was very easy. The menu was set out so you could find what you wanted without too much fuss. The meals were cooked to perfection, hot fries,chicken, onion rings all still hot and the cheese burger my husband had, that came with a jug of homemade cheese sauce was perfect We have been to other pubs for meals but this one out shines 99% of them .

Visited for the first time with my client, we both had a small carvery. Food was fine,lovely atmosphere very nice staff and really handy place to be straight over the road from Parkgate shopping centre

Pretty standard for a Greene King, but plenty of seating space and some quieter tables can be found. Food is good and consistent for a carvery. My wife and I come here as our local option.

Nice polite staff. Good food and atmosphere

Worst food ever paper thin meat new potatoes rock hard, roast potatoes dry as a bone don't know how they did that cooked in beef dripping supposedly. Usualy eat at Elmwood Farm same company much better food prepared.

Decor was rather tired. Food was ok, though the veg with our roast was undercooked. Staff were friendly and helpful

What a lovely place! I've been to a few greene King places, but this one was just great. A lovely atmosphere and a great carvery. Just what we wanted after a busy morning round the park way.

Great carvery for a good value meal out.

Table of 7 on mother's day food was awful & staff avoid our table trying not to acknowledge it. I had 3 plates 1st served was all cold. Send time the nachos were over cooked, chillie dried & even the sour cream was hot so obviously not a fresh dish. The prawn were tasteless & rubbery. The crust chillie beef was very cris but the just about editable.

Disappointed with the food but entertainment was brilliant

I came in the other day with my family I think there was 8 of us and we had main menu and carvery and the food was so nice I wanted more and the service we got was so good chloe I think it said on her badge she was so polite and so welcoming even the bar and the floor staff was so nice asking if I wanted any desserts or any drinks, I will definitely be coming back

This is my favourite place to eat, the staff are so welcome. You feel chilled and relaxed. It’s very tidy when you walk in, one thing I did notice was at the end of the carving station needed cleaning but I do understand times are busy.

Nice food, great staff, Sarah looked after us really well

Just been tonight, absolutely great fish and chips, better than the Harvester went to last week. My wife's steak also really good. We'd certainly go again but its a 30 mile round trip - when next visiting the retail park however it will be certain for another meal here.

Food was lovely excellent service from all staff will definitely be going back

First visit,the food was excellent (carvery)they have a good selection of beers and the staff are very attentive,

They discriminate against special needs children. Banned a child from returning due to her ‘dangerous behaviour’ if it was so dangerous why did they wait until the family was leaving to ban her? Oh but she’s allowed there on SEND nights?! Disgusting - boycott this place!

We were very much looking forward to having a nice carvery here today. We've been here before and had main menu and quite enjoyed it so at just before 12pm we arrived and we're seated by a lovely team member. As for some reason we can order everything but carvery on the app we went to the bar to place our order and were helped quickly by another lovely colleague. Then the food...I had turkey which was chewy and fatty. The carrots, brocoli and red cabbage were massively hard, cold and undercooked. I get people like veg cooked differently but this was almost raw veg. The cauliflower cheese was watery and rock hard too. Compared to the Stonehouse (young vanish) we visited last week greene king are way behind. As I sat down to eat it became apparent that I'd poured Lukewarm gravy on my food. Within 5 mins my whole meal was stone cold. Not that I wanted to eat it anyway at this point. I really do not like to complain but this was truly awful food that set us back over £40 inc drinks. The staff are doing their best and were all lovely but the food just wasn't good with the exception of the roast parsnips. I don't understand how food can even be like that so early in the day? We've been to Kingsmill farm and Donkey Derby which I believe are the same chain and were both good but today's visit to The Storyteller was very dissapointing foodwise.

Booked a table sun 4th Feb when we arrived was shown to our table went to get our food once we sat down we realised we were sat under air con asked member of staff if it could b turned off in which she said no they had no control over it so we rushed our food down before it went cold on leaving the premises I stop another member of staff who turned out to be in charge and told him that the the cold air con had spoilt our visit in whitch he replied it could have been turned off if I had asked them and explained I had asked for it to be tuned off and was told it couldn't he then apologised and that was that bit disappointed arrived at 3.45 left by 4.15

Food was awful even the coffee was cold won't be returning

Pop in for carvery and a pint wasn't disappointed 👌

Could've done with a clean where we sat. Tables were sticky and floor looked like a bomb had gone off. Food was ok.

Not good booked a kids 5year olds party here and was told we could only have 10 adults there to 15plus kids so we said no and they agreed to sort the space for us but as family arrived they was given attitude and told to sit away from the party table so as I arrived my partner went straight to women and told her to get it sorterd are we want a refund but the attitude and how staff acted towards us was disgusting so would not recommend having partys here as kids only played 15mins before they brought the food out whoch the only got 10mins to eat before they cleared all food away and then we got rushed out about 20mins after and paid 150 for the party and was charged extra 50 on the day for extra kids who did not play are eat .

Lovely carvery and great play area.+ 35%off blue light card!!!!

Beef tough sprouts hard under cooked roast potatoes in beef dripping no flavour wouldn't recommend this

Loved it. The food was hot, tasty and the cauliflower cheese was excellent

Been today for first time will definitely be going again soon Thank you good service and food in an clean and pleasant atmosphere

Went today for lunch well what can i say absolutely terrible.Yorkshire puddings were like cardboard literally mashed potatoes were definitely definitely instant and the carrots were rock hard.Wont be going again

Fish came out oily and overcooked, after sending it back, another was cooked but it came back frozen on the inside. My dad's steak was too tough and chewy he left most of it. Very disappointing family meal. I won't be coming back.

We were informed on arrival that the menu had a 45 min wait, but the carvery was available immediately. Consequently we had the carvery which was good.

Good food, good service, value for money