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4.0

Based on 1.676 opinions finded in 1 websites

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Nº 157 in 309 in Hartlepool

CUSTOMERS TALK ABOUT DISHES WITH..chickensteakcokeladycooked
Score
OpinionsNoteGoogle1.6764.0

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First time visiting today, will definitely be back! Lovely food, great service and team member Tom was super friendly and nothing was too much trouble thank you for a lovely lunch

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Clare Lees . 2024-11-28

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Popped in last week got a breakfast .Fantastic staff very welcoming and helpful

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Tracy Weldrake . 2024-11-19

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We didn’t have to wait long for our food, which was nice. The guy called Tom was friendly when I was at the bar.

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Thomas Sharp . 2024-11-19

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We had nice food with nice staff Prices good for families

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Stan Petch . 2024-11-17

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Great food and decent selection of drinks, great service by Tom behind the bar

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Ethan Ward . 2024-11-14

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I was served by Jess and she had great customer service skills and made sure I had everything I needed.

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Vincent . 2024-11-12

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Food lovely and a great price unfortunately the music was not really conducive with the style of pub or the customers in at the time

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Steve Bell . 2024-11-10

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Food was delicious and a big thank you to Tom for his patience, professionalism and wonderful personality. He made the evening very special.

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Linda Wagstaff . 2024-11-09

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I had a lovely evening dinner with my partner and was well looked after by a member of your team called Tom. Very polite, very chatty, and made the atmosphere more enjoyable! Would come back just for his service!

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Oliver Langton . 2024-11-09

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First time coming here as I’ve heard really good things, food was amazing, Oscar the manager couldn’t have helped me more. Will definitely be returning.

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Daniel . 2024-11-08

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Lovely little place and Sam is a lovely server and a lovely person thank you Sam 😊 ❤

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sarah jane griffiths . 2024-11-06

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Food was great I was served by Sam she was lovely very friendly and polite.

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Matty Robbinson . 2024-11-06

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I feel that this establishment is very good and community orientated.

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George Coleman . 2024-11-06

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Tikka was unreal deffo my go to . Staff are lovely

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Libby Newton . 2024-11-06

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Good priced food, top service from Sam. Sometimes has live music on Friday/ Saturday

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Anthony Lilley . 2024-11-06

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Meals are perfect for the price we often pop in our grandaughtee loves it 😊😊

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Rachel Stevens . 2024-11-06

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My second visit to this pub, again the food was great, not perfect but perfect for the price. Service and atmosphere was fantastic. I visited with my granddaughter and the staff were so friendly with her and also this pub is dog friendly so my next visit I will take my dog too…definitely a place I visit every time I’m in or near Hartlepool. Thank you

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Catherine Kane . 2024-11-06

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Nice pub, Good atmosphere, good food, reasonable price. Making it out new local

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Julian Spittle . 2024-11-02

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Sam was very polite and quick to serve me

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Brian Lee . 2024-10-31

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Sam was amazing very friendly and polite!!

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bonza 17 . 2024-10-31

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Friendly staff, amazing atmosphere and great food

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Michael Fisher . 2024-10-27

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Nice pub go there every time I'm in Hartlepool

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Nigel Malpass . 2024-10-19

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Awesome and quick service, family oriented and friendly staff. Food was great, came over a couple days to try different items from breakfast menu while visiting family in the area, well worth the trip.

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Martin Barlow (Arailies) . 2024-10-16

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We both had burgers and fries with onion rings. The burgers and buns were really overdone, got just 2 small onion rings which were not good.

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Barbara Campbell . 2024-10-07

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Food was tasteless, would not recommend, people of Hartlepool have no taste buds yet everyone recommend you eat their.....

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Duran Ramlochan . 2024-10-04

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Very lovely food snd great service.

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Abby Marshall . 2024-10-02

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Had fish and chips and burger meal....definitely had better fish and chips and burger from nearby pubs...service was quick and good

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Stephen Bamborough . 2024-10-01

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Very lazy staff , in Hartlepool stag and monkey today, two stood behind bar today , 20-09-24@ 1.30 onwards, but when food was brought the lad told us we had to go get our own cutlery and sauces. No one asked if our meal was ok . My sister only wanted half a coke , but was told they only do pints , this is not good service .I would not recommend anyone go here

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helen . 2024-09-20

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Staff very friendly, unfortunately you have to get your own cutlery and when you're dining with a 3 and 1 year old with no one else you can not leave them alone to get the cutlery needed . I understand they may be too busy to get everyone's cutlery, but I think they should offer for single diners with little ones to young to be left alone.

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leanne pearson . 2024-09-20

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Good food, great service from a fella called Stu

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Matthew Hiscocks . 2024-09-19

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Banging food. Staff are top tier.

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Liam Bell . 2024-09-19

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Lovely food and lovely staff. Local friendly pub. Would definitely recommend

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Tracey Leonard . 2024-09-19

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Staff are friendly & welcoming. Food and drink were lovely and well priced. Atmosphere and music choice was fantastic and Stu who served us all night was exquisite. 10/10 would recommend.

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Emma Leonard . 2024-09-19

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The The toilets have no locks on the door, and they’re always blocked. I’ve been coming to this pub now for three months and the toilets are the worst thing about the place. I’ve complained today which has fell on deaf ears, which is a shame because I do like the pub in general, but if you can’t have decent facilities and that there is a problem !!! I never leave reviews, but today I think I have to !! DIRTY TOILETS LET A PLACE DOWN !!

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Terry Conlon . 2024-09-17

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Nice pleasant staff, homely atmosphere, food 👌 my grandson loves this place.

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Julie Hull . 2024-09-16

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We had a nice visit to this pub last night, friendly staff and good service! The food was top notch and there's a good selection of both meals and drinks. Top value and a nice meal!

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Adam Bridson . 2024-09-12

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Disney quiz was good fun, adam, sophie and carly looked after us😃

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Lucy Judson . 2024-09-04

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Adam Carly and Sophie Lucy looked after us tonight mint atmosphere

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Josh Rattigan . 2024-09-04

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Best pub in hartlepool, food and staff amazing

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Karen Charlton . 2024-08-31

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Staff were friendly and helpful. We had to sit outside as we have a dog. The beer garden is right next to a very busy main road, meaning that it was very loud. Also, the food wasn't great. Why ask how you want the steak cooked if they're going to over cook it any way. The chicken breast was also very dry. At least our dog liked it. Finally, the portion size was also small.

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Jason . 2024-08-30

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Love the place friendly staff lovely food and good price

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Gav Davies . 2024-08-28

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Lovely food . Kid enjoyed playing

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Layton Galloway . 2024-08-25

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Great place for breakfast good quality food I recommend the breakfast wrap and Bella our Shi tai recommends the sausages woof

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Stan Sabey . 2024-08-23

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Staff are bang on. Burgers and pints are sound. All round good boozer

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Kev Wallace . 2024-08-23

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Rhyse top broke top pint of Guinness and top service overall

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Matty Creaser . 2024-08-22

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Rhrse was amazing service and helpful in a all areas

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matt laud . 2024-08-22

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Service is very good and staff are very helpful and polite. The drinks are good and very reasonable priced. Any problems are very quickly resolved if possible.

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Dougie King . 2024-08-19

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Plenty of choice food and beverages. Staff are polite and friendly

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Andrew Flounders . 2024-08-18

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Bouncing pub and pool table good standard

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Zak zielinski . 2024-08-17

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Nice place to go for a meal and a drink Came out hot and didn't have to wait long.Reasonable price.Would go there again.

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Tracy Copeland . 2024-08-10

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Went with my Mam at lunchtime had 2 for £11.95, had fish, chips and mushy peas. Very nice and good value. Staff nice and friendly.

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Debra Wood . 2024-08-09

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We had a fab time here recently, Tom was super friendly (as were all of the staff!) and everything was absolutely top notch. Cannot wait to be back again!

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Nathan Shanley . 2024-08-07

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Great evening with Harry Potter quiz

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Pauline Osborne . 2024-08-07

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Food was shocking again today. None of us are the food. It was stone cold undercooked and the portion size was tiny. Second time at this establishment, first time was lovely we recommended to friends this time was really bad experience paid over 20 quid for two meals, first time had been out in a long time. One Meal was wrong, off and split sauce and overcooked steak. no one came to check if meals we're ok so had to hunt down a member of staff to change the meal. They did so graciously but that was their only saving grace. The meal came back the second time and wasn't what was ordered. Nobody came again to check the meal was okay but my husband had already eaten, so we left and reported it the bar. The Best they could offer to make up the horrendous food and service was an eye roll and a half-arsed "sorry about that." Clearly, the staff and supervisors and chef are not really all that bothered about guests. We won't be going back. Don't tell me!? you will take my feedback on board because this isn't your usual standard. 😉

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lisa hume . 2024-08-04

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Came in yesterday evening and I will be returning in the future had great food great prices drinks and the manager and syaff where spot on and couldn't do more for us. Really impressed thanks for a good meal and service

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Chris Woodward . 2024-08-02

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Nice place, good food and the duty manager was lovely, very accommodating, didn’t catch his name, I would return.

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Michelle Winstanley . 2024-08-02

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Lovely meal, had the Mix It Up salmon and was beautiful. Lucy, Declan and Adam looked after us so well. Definitely be back, thanks!

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Suzanne Mason . 2024-07-31

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Lovely place to bring the kids to eat. Excellent prices, food was enough and tasted nice, good choice. Thr lad who served me was lovely , really pleasant and willing to help. Kids loved it.

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Nicola Devine . 2024-07-30

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This is the second time at this pub first time was great, but very disappointing this time round, very sloppy food and the burger barely resembled what we asked for would avoid ordering food here i had a burger replaced and even then was terrible hot chips freezing cheese burger, i asked for a refund in the end.

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Andrew Angus . 2024-07-29

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Family friendly pub, I had a mixed grill and the steak was rubbish!!

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Andrew Maddison . 2024-07-28

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Breakfast, service and hospitality spot on as ever. Thanks.

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Gary Dalton . 2024-07-26

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Came in for a game of pool with our daughter. We didn't realise it was an over 18s area as we entered through the carpark. We were told we could finish our game of pool and go into the other side the extremely rude bar lady shouted at us to leave. I've never felt so belittled in all my life the way she shouted at us, please sign post an over 18s area if you don't want children in there. We wouldn't of intentionally brought a child into one.

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Katie Porritt . 2024-07-24

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Came for breakfast choose to have the waffles for the first time with sausage bacon and cornflake chicken was absolutely delicious will be definitely having it again

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Sarah Armstrong . 2024-07-22

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Lovely place!! The food was great value for money. I was served by Tom, who was very friendly and attentive, nothing felt like a bother. Will definitely be going back!

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Olivia Robson . 2024-07-20

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Had a family meal food was good - Tom behind the bar was really helpful in choosing our meals

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Jayne Frost . 2024-07-20

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Tom's service was top notch, making the experience even more enjoyable. The food and drinks were fantastic. Tom's attentiveness and friendly attitude added to the positive review of the overall experience.

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Jack Venour . 2024-07-20

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Great food, nice atmosphere. Tom was a lovely server. Thank you!

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Rachel Sparry . 2024-07-20

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lovely atmosphere with quick service and great food! Tom was really nice when serving and made sure our experience was welcoming and enjoyable

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Kathryn Booth . 2024-07-20

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Tom was absolutely awesome! He really made the whole dining experience super enjoyable. Definitely a top-notch server to have around.

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John Smith . 2024-07-20

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The food and drinks were great and fairly priced. Our server Tom's attentiveness and friendliness made the experience even more enjoyable. highly recommend the place, staff are friendly with exceptional service, to anyone looking for good food and friendly faces, this is a great place

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Sci Fi . 2024-07-19

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I've never had food there yet, but it looks OK to me

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Dustin Chapman . 2024-07-16

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Genuinely good family pub with some super fantastic meals, friendly staff, great atmosphere and most of all a play area to let your children burn of that energy.....

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Bernie Harris . 2024-07-11

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Food good a little slow on getting 1 meal but service and food was great and would 100% come again

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ShadoaTheDark . 2024-07-05

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Carly was great service i was highly satisfied with her service

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Kyle Ashurst . 2024-07-03

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Loved my last visit to the Stag, great food and massive selection of drinks, loads of TVs so didn’t miss the footy!

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Mark Judson . 2024-07-02

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So if I could give no stars I,would for this reason.my family and I go here regularly for Sunday lunch we went on the 30/6/2024 Sunday 2.30 and asked for 3 pints of larger and the manager set up 3 plastic glasses and I asked for proper glasses he then said no because the football was going to start which was wrong as it didn't kick off till 5 a clock I looked around the bar and people were drinking out of proper glasses I pointed this out to the manager again asked for glasses he said no.if you can turn away 70 to 80 pounds worth of business then more fool you just remember when the football is over and the fans have disappeared and you're looking for you're regulars then pop around the corner to the travelers rest and give us a wave where we get a lovely welcome for the staff.

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Michael Robinson . 2024-07-02

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Tried this place again. Shouldn't have bothered. Floor and tables looked and felt as if they had been cleaned with a dirty mop. Your feet stuck to the wood floor and your arms stuck to the table. Food was mediocre, fish was over cooked to the point the batter was solid and inedible. Lasagna needed another 60 seconds in the micro wave but the salad looked nice. Will I use this place again. No. You've had several chances but yet again. It's gone back to very poor experience

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Colin Jackman . 2024-07-02

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Lovely food and great service (Sophie). We will definitely be visiting again.

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Samantha Smith . 2024-07-01

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The most delicious steak I've had in a long time. Gorgeous.. Perfectly cooked. My husband had gammon with the most delicious looking eggs Definitely worth another visit!

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Jean Thornton . 2024-07-01

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Spot on service, first time coming here, will definitely come back, Carly especially was brilliant.

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Cameron Twaddle . 2024-06-27

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Nice quiet afternoon meal with our child nice touch with screens in booths meals fine if i had to grumble need more nacho cheese on the quadzilla service was great friendly

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MARTY-THE GEORDIE . 2024-06-26

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Frequent this pub often, staff are always cheerful and make us feel very welcome, lovely cold beer and clean tables with a beer mat! Chilled background music! Great variety of sports on good screens, over 18’s section and excellent children’s play area! Well done Oscar and team we will return 😉

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Susan Laughton . 2024-06-26

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Declan’s a lad, great service and smashes his role as barstaff Chatty, upbeat and canny as! 😎

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SIMON SMITH . 2024-06-22

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Proper good place for a pint with the lads haha. Oscar is the man

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Gary Filipiak . 2024-06-22

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Great pub good place to watch bit of footy with the lads big up oscar x

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Jake Ozzy . 2024-06-22

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Good range of meals offers children's food great very pleased with our meals

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Keith Brown . 2024-06-22

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Great afternoon, lovely food and Charlene gave us 2 free games of pool, great service can’t fault them.

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Thomas Morrell . 2024-06-18

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Stag fest was amazing we need more events like that been coming since the stag opened and honestly best event that's happened!! Over the moon quiz has returned too should be every 2 weeks though! Atmosphere is always great and all the staff always go above and beyond!! Massive appreciation to RHYSE, and the rest of the staff oscar, charlene, sam, Adam, stu, dan, declan and libby

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robert foxton . 2024-06-16

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Good service and food. Especially the Breakfasts

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Annamarie Brown . 2024-06-15

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Huge steak pie (chips gravy & peas), my mama really enjoyed it, I had lovely fish n chips

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Maria Oxley . 2024-06-13

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Fantastic new menu. Food lovely. Came quickly and hot. Staff very friendly and quick to serve you.

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Leigh Turnbull . 2024-06-13

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The food is really cheap but still lovely,£1.75 for 2 scoops of ice-cream.when I got my burger there was two patties and leaflets to read! 100/10

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Katy Jarvis . 2024-06-02

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Been a few times on a Tuesday and had a sizzling steak with two sides and a sauce. Food arrived quickly, hot and tasty - good value for money and great friendly service

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Elizabeth Sullivan . 2024-05-31

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Brilliant Service from Wayne! =) He was in a very chipper mood.

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Elizabeth Leonard . 2024-05-29

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We dropped in the Stag & Monkey on Wednesday 29th May. We got the feed the family for £15 deal, the kids got chicken nuggets & chips (one with beans) with a millionaires brownie and a fruit shoot each, me and the Mrs got a chicken tikka each which we added a naan bread and a side of chips to. The food came out quickly and was delicious, the desserts were different to the old brownies and weren't served with ice cream anymore but the kids still loved them. The chef Declan spoke to us and he was very nice and the managers Charlene and Wayne were lovely. A lady called Sophie brought out food out and she was very friendly and waited on us hand and foot. We will definitely be coming back. Good value and good vibes.

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Stu Burns . 2024-05-29

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A LITTLE FOR EVERYONE! this venue is perfect for a family meal , meet up with the lads , or just a few after work.... I went in on saturday evening with my wife and daughter , as a football fan (toon army) the atmosphere was great as it was the mancheater derby f.a cup final day. Pints were cold , food was hot football was on the big screen , daughter was very happy making new friends in the play area. This venue is exactly what it is advertised to be , a family friendly PUB.... if its gourmet michellin 5* food you want , then give this pub a swerve. If its a cold pint and nice PUB grub , friendly atmosphere , value for money , then i highly recommend paying this venue a visit!

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Dennis Swales . 2024-05-29

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Been in stag and monkey all day spent a fortune a certain staff member has an absolutely rotten attitude.Speaks to customers like dirt no please or thank you this us not the first time his attitude has been disgusting

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Michelle Spencer . 2024-05-29

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Full mixed grill couldn't eat it all decent sausage not bangers and steak was done to my requirement n staff were extra helpful it's the norm if there's s problems they solve it

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Patrick Poppington . 2024-05-29

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Rundown , dreadful . Food takes ages . Don’t have half the stuff available on the menu. If this was my business and I had the reviews It has below , I’d be absolutely embarrassed. Abysmal .

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Chris . 2024-05-27

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There was 2 ladies behind the bar , brillant , over worked , thank you , That was today ,yesterday ,2 young guys on , very welcoming

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MIKE BROWN . 2024-05-27

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