Saxons Fish & Chips in Hartlepool

Just been half an hour ago for large fish n chips was amazing beautiful white fish loads of chips £9.80 great value thank you x

Great chip shop,freshly fried ,tasty and worth the price . Just been for a chippy dinner and it's as good as before.

Usually good food, however had a few indifferent dishes lately.

Good menu, lots of choice, fish cooked to order, nice chips, happy with our order. Would return again.

Possibly the best fish and chips I have had in years, definitely recommended

Nice food but customer service horrible order to fritter give them to customer behind me had to wait 15 more minutes to cook some more 👎

Don't waste your money,went right down hill parmo was very poor paper thin,soggy breadcrumbs and drowned in bechamel and cheese tasted horrible .both me and my son left most of it.chips were also cold

Great food and value for money nice chips, the mushy peas were perfect and the size of the fishcake was amazing

Fish and chips were OK, but the portion size was very small. It's much smaller than I'm used to from my local chippy and another chippy I later found in Hartlepool, which was much better value.

In our opinion, the best takeaway in Hartlepool. Fact

Lovely fish and chips just quite a bit greasy, straight from fryer to wrapping up then the batter went soggy by the time I got home.

Me and my partner bought food here a couple of weeks back. The food itself is very nice and of a high quality. We paid £17 for 2 full lots of fish and chips (very steep but I'm aware that this is around the going rate for fish and chips). The service is absolutely abysmal and staff are miserable as sin. My partner asked for 2 "half lots" of fish and chips. The staff didn't seem to know what a half lot was and used the confusing term "mini fish and chips" without any description as to what this is. Is it a kids meal? Is it a half lot? Is it a small fish and chips? No one knows. Too much miscommunication within the team and the staff don't listen to the customers - made to feel like a burden rather than someone who is spending their hard earned money on this business. They got the order wrong and then were rude when this was pointed out. The staff are so unpleasant, little eye contact given, no "thank you" or "goodbye", nothing. Won't be back.

Waited 25 minutes for 2 chicken wraps, drove 2 mins along the road to crimdon dene park and the food was cold. Its in the oven as I'm writing this. Rang shop and told one of the girls. She said it was hot when I gave ot to you and I replied by saying I live 2 minutes along the road. She asked if i wanted another one and i said no and won't be back. Cheese wasnt even melted. I have had 2 bites and ended up giving it to the dogs.Girls were lovely who served me but service slow and food cold. Won't he going there again

Absolute diabolical service refused order because they don't want to deliver to the town centre! Although they will when it suits them

For a diversified fish and chip shop, the food is always good. Fish especially is excellent. The downside is delivery time. My last 4 orders have all requested 19:00 but three have been delivered at 18:00 and one at 20:00! Does anyone working there (in possession of a watch) take any notice of the requested delivery time. Fantastic if you want asap but very poor when the recipient is not home!

Good food and service, bit small inside for room but that doesnt matter

Recommended by locals, always a good sign. Good portions. Would certainly go back.

I’ve just had the best takeaway meal of my life from the Saxon. I had the lemon and herb chicken kebab with chips, salad and pitta and it was incredibly good. The salad was fresh, well prepared and presented, unlike most takeaways. The chicken was moist, tender, delicious and very plentiful. The chips were lovely, too. Proper, chip shop chips. Pitta was soft and fresh. Also added some garlic sauce to our order. I couldn’t finish my meal and had to wrap up some chicken which I will enjoy tomorrow. I can’t say enough good things about the meal I enjoyed this evening. Best ever.

Good food. Bit of a wait if you just walk in, but that's ok because you know it's freshly cooked. There's not much room to wait either.

Dinner as always was great tasting

One of the best chip shops there is. North east

Lovely food at reasonable prices

Ordered fish and chips, with 1/2lb cheeseburger through just eat. Time quoted on just eat was considerably incorrect and the food arrived much quicker than stated on the app! Reasonably priced. Food was luke warm, but quite tasty and I would order from here again due to the speed of delivery. Ordered on a Monday so we got 10% off a £15 or more spend.

Phoned to night to have takeaway who ever answered was very short tempered I couldn't understand him he ended up hanging up on me. So didn't know if we were getting our order or not. Waited well over 2 hours repeatedly trying to get through. Certainly won't be taking my custom there ever again. Shocking customer service.

Visit regularly for 'fishy tea' as they haven'tdisappointed in over 12mths of usung this chippie. As usual I got a half lot & tub of mushy peas😋 which was excellent as usual. For a change - daughter went for a doner wrap & chips inside 😕 & says it was really nice.

Food always fresh good portion no complaints

I discovered this gem of a chippy a few months ago on my way home from the hospital. I ordered mushy peas and chips and they were spot on. On top of this they make pizzas, kebabs etc so definitely give them a go.

This place is great if you book in advance and pick up. Otherwise go somewhere else. I wish I had. Ordered a fish (already cooked), battered sausage (already cooked), tray of kebab meat (would have thought would be near to being cooked), and maybe some scraps (batter). Fish and sausage placed on top straight away. £12.30 taken immediately. Waited for 20 minutes during which people came to pick up orders. Fish fried fresh and kebabs ordered and received. When the kebab meat eventually came, I pointed out that my fish and sausage would be cold. No she said. Still warm. Stone cold when I got home. Won’t be back. Cod on the Rocks and Riley’s are much, much better. Attached is a photo of my fish. Would have been really nice fresh, I’m sure. But…..

Just called in first time seems very friendly asked for a lightly bartered cod and small chips Fantastic fried excellence and chips where just right Keep up this high value rating

Absolutely shocking service. Order was wrong! Had to ring up they told me to go back for the missing chips! Got home opened up donner kebab to find they had not put salad or garlic in! Rang them again and they hung up so rang again to be passed about. Then they asked me what I wanted to do I said I wanted the salad and garlic delivering, they said no next time you come in we will give you it. Shocking service by the time I got off the phone food was cold and ended up In the bin! Won’t be using this place again!

Nice fish shop and reasonable priced with deals

Absolutely brilliant Chicken Tikka Kebab.

Fish is nice but had a pizza before and it wasn't cooked properly

Was at Crimdon Dene and decided to get chippy for family and I must admit the food was lovely everyone was a fan, great service and great price, definitely recommend for anyone

Having a little family holiday at crimdon dene and honestly didn't fancy paying fortunes for the on site. Took a gander at local options and ordered from here. The food was amazing tasty and fresh. Premises looked immaculate the lass serving was lovely. Got the food back and honestly everyone was a fan. Family of 6 well fed with plenty left for later for less than 30 quid. Would definitely come back 5 stars

First time here as we saw it passing in car. Wasn't disappointed, fish and chips were absolutely lovely. Nice and hot and fresh. Will definitely be going back .

Highly recommend great food great price.

Absolutely disgusting. Food arrived swimming in grease, and everything was soggy. Cold too.

The Saxon has amazing Chargrilled kebabs. You get lots of chicken. You will not be disappointed. Staff are lovely and friendly. Service is amazing.

Ordered at 8pm. 9.20, text saying food on its way. Food never arrived. No one came to the door or anything (cctv at front of the house to prove no one showed up). Been using the saxon for ages for food. Not anymore. No one answering phones, and no food. Just what I needed after a day where I have hardly eaten.

No card reader very avasivie in service won't be back

Took the money via just eat and then hey presto. No food. Avoid at all costs. So now have to wait three days for a refund

Stay well clear.... On more than one occasion, my order was cancelled because of staff shortages. They took my money but didn't refund it!! Rip off merchants

ORDERS ONLINE OR OVER PHONE PRIORITY TO ACTUAL VISITORS. Therefore be prepared to wait.Definitely need more staff. Poor girl behind counter work hard.

Just had one of the best fish and chips!

Add a note to request a time for delivery by 3pm and apologise for the short notice but I leave for work at 3:20. I open the shop and had to call my boss saying I wouldn't make it, call the restaurant to be told 4:10 for delivery and said he'd cancel order when my partner needs feeding as well who has been at work since 5am. Told when driver gets back he'd send it straight out. Shocking customer service. Won't be ordering again.

Great fish & chips reasonably priced

Great little takeout but with big taste ! Highly recommend for the food and exceptional customer service 🤩

Came here as we were staying on a local caravan park, and the food was really nice, plus they do better bits which is the BEST!! Staff were friendly and having banter with each other which made the atmosphere fun and upbeat.

I asked for a half lot and a large fish & chips got them home to discover they both the same size. Fish was soggy, batter was under done and the fish was bland. Not worth the paper it was wrapped in.

Cook to order lovely hot takeaway battered sausage and chips. Scraps offered as well which I hadn't heard for years.

Best parmo around no body can beet it

Thanks Saxon Fish and Chips for my very first Parmo Wrap, It was alot of food for £5.50. I love the North. Cheaper and better quality takeaway. Friendly staff, very popular and busy. We are spoiled for choose in Hartlepool but it not the healthiest. No wonder the arvarge age of death is lower my 10 years here in Hartlepool.

Absolutely delicious! Quick service and lovely staff too!

The fish was spot on, chips wasn't great but curry sauce was another level, shame they had no forks for me to eat with

Great fish n chips with mushy peas. Go and try it.

Just had a delivery from Saxons fish and chips excellent never been disappointed with this shop whether visiting or having fish and chips delivered would recommend to family and friends

We always order from here. The food arrived incorrect and cold. I telephoned them straight away and was informed the boss wasn't in and there was nothing they could do. Poor customer service. I'm now looking for a new takeout venue for next time as won't be back.

Avoid these - I'm trying to ring them as I type this for the 07th time but they know my number and they're avoiding my call it seems. They missed off half of our order and seemed unhappy that they would have to drop it off again but said they would. Anyway it's been over an hour and it hasnt came and now they're ignoring all phone calls. Really poor.

All cooked fresh, chips are lovely, fish is fresh and tasty. We’ve had pizzas from here as well. You can order online, by phone through Hartlepool eats. It’s open from 11.30 am until 10 at night. Fairly priced considering how much prices have gone up over the last few weeks.

All the food from Saxons is very good.

Had to change this review as this fish shop used to be great. It went from the best parmos in town to the worst. Prices have massively increased and quality has disappeared.

Good quality and large portions, bit pricey but not too bad. Recommend the donner kebab and chips, real chippie chips make it much better than your usual kebab shop

Cracking chippy, quick with over the counter service. Used previously and due to popularity the deliveries may be a while but do turn up on time stipulated.

Worst fish and chips in the country batter was rubbish and well over priced £9.50 wont go back

Just had fritter and chips smelt funny tasted worse never again

Just had a chicken wrap with salad. Son and hubby had parmo it was lovely will be returning 👌

Poor Service I ordered from Just Eat, yes it was Good Friday I accept that, but I still don't think it was acceptable to leave me hanging on waiting for confirmation for 20 minutes before knocking the order back. It meant it was too late to order anywhere else and I could have already been on my way to collect. Very disappointed.

Good selection, good service and not long to wait.

Freshly cooked. Great taste and value

Waited a hour and 20 mins for fish and chips rang twice as told on order it would be with me within the hour and the place is only 10 mins away from me ?? Cancelled order won’t useing again said waiting for a driver to turn up ???

So I’ve been going here since it opened and never had one fault with the food until tonight. My food came cold and I mean cold the cheese looked like it had been sat for an hour. Phoned up the shop and not one person was interested. I’m not sure if this has been taken over by someone else but the food is starting to go downhill. Let’s just hope it picks bk up again.

Iv had fish chips and peas 3 times and couldnt understand why people were saying thay were terabul. Well yes I believe you now ,the fish was nice the chips must have been from dinner time thay were so bad cold like the peas lv never paid £10 just for fish 🐟. That's me not coming back

Excellent chip shop, great portions, quality bait.

Ordered fish and chips and others for a 16:25hrs delivery, factored around my daughter getting in from school. Turned up at 15:45hrs. Chips were reheats, fish was OK. This is the second time they got the times wrong, once bitten.... We won't be using them again which is a shame. They are too unreliable.

Curry and chips tastes great. Nice food. Recommend.

Great chippy huge portions and always piping hot

Just had a large fish cod took me back 40 years to George's fish n chips queens wynyard Road fillet fish mmmmm oh ps don't forget the mushy peas

Nicest fish I've had in long time lovely 😍

Very nice, clean, efficient, hot food. Thanks

I placed on order through Just eat, it came in good time, but I've in a flat in an independent living environment, delivery buzzed my flat, then refused to come to the flat, stating he was not allowed too and no mask. I rang Saxons Fish & Chips shop and girl who answered the phone not allowed to enter the building to deliver fooin the building complex, never have a problem with the post delivering to me, I am in a wheelchair.

Chips and sausage a bit expensive at £4.20 but you do get a lot of chips

It really pains me to say this as the Saxon Chippy was in my view one of, if not the best in Hartlepool. However, lately they appear to have slacked off on the quality of what they serve. Sadly I wont be using them again.

Best piece of fish I have had from a fish shop

The food here is probably some of the best I've had, Absolutly delicious and I highly recommend. The fish and chips are awesome and so are the Parmo and pizzas! Prompt efficient service, food is ALWAYS hot on arrival and really good.

Parmo is great value and very tasty...

It could have been better the food and chips were Gracie

Fish and chips are nice when wrapped separately at the same time. Ordered 2 fish and bag of chips. Waited for fish as cooked to order. But did chips straight away and left in top to keep warm and sweat in wrapping so a bit soft when opened. Then 2 fish are wrapped together instead of separately to stick to each other. If you wanted to eat these in car. One person would have to wait for the other to eat their fish

Poor quality food, ordered a gyros and i dont think they've ever seen a gyros before. Fish was okay but overall I wouldn't recommend or order again.

On holiday in the area and after being let down with the on site restaurant we went further a field. Tried this takeaway, and the mixed kebab and chips out if this world, huge, quality and tasty. Somehow me and the dog couldn't do it in one sitting. (A miracle in itself) I may even treat this at my regular place 68 miles from home...

Tonight son called in for half lot, burger & chips, small & large curry. He had to wait for half lot as fish wasn't ready. On opening at home instead of a half lot there was a burger and half chips, this cost £9.90! This is not the first time a mistake has happened, a previous order their was a bread bun missing but thought we would give you the benefit of the doubt. Saxon fishy you have now lost our custom!!

17 quid I expected my chips to be cooked.

Mint chippy great value well worth a try

My view...it’s the very best in Hartlepool bar none.

Ill give it a 5 star rating. But I have only once had a bad portion of chips from there. To be honest

This is without a doubt, the best fish and chip shop this side of Hartlepool.

Would give 0 stars if that was possible. Worst fish and chips we have ever had, large cod was tiny!! Full of grease and batter just fell off as it was so greasy and tasted awful. Will not go here again!

Staff polite fish perfectly frid

Very nice meal and very cooperative staff

Great food, beat chicken kebab around