Based on 14 opinions finded in 1 websites
Based on 14 opinions finded in 1 websites
Nº 133 in 226 in Mid Devon
Opinions
The prices of food and drink are all in line with other national trusts, a little more on the expensive side for someone with an average wage, but that’s ok. Of all the national trust restaurant we go to, I seem to enjoy this one the most, the staff seem really friendly and kind and are always doing their best to get through the hoards of people that visit on the weekends. Keep up the good work, you’re doing great.
James Richards . 2024-11-04
MORE AT Google
Dogs in eating area should swap with no dog zone so general eating area has more room for people as leads etc trip hazards and the smell of wet dog is horrible.when trying to eat. Excellent service by young waitress called Ellie who went out of her way to help us. Seemed to be doing all the jobs cleaning and serving food. Same there was no toasties.
Abi Birley . 2024-09-09
MORE AT Google
Lovely to find a NT restaurant that allows dogs indoors
Susan Connor . 2023-09-17
MORE AT Google
The coffee is good. The scones are tasty. The staff are lovely. BUT the indoor seating area is filthy and shabby. The fabric seat covers are stained and sticky. The paint is peeling off the tables. Yet the venue and room are lovely so come on guys please get this sorted. We love coming over for a walk and a coffee but we now keep finding other things to do as we are so put off.
PHILIP BROWN . 2023-08-29
MORE AT Google
Our experience at the cafe yesterday was very disappointing.We arrived at 1pm to find there was very little choice of food. There was no sandwiches, only gluten free ones, and only 2 packets of those. The other choices were Pasties, sausage rolls or cheesy chips. We finished up having cheese scones which were very dry. Tables were messy and some not cleared. National Trust cafes have always been very reliable. We came away very disappointed.
Barbara Bartlett . 2023-05-24
MORE AT Google
Good selection of food and nibbles
Dusch Atkinson . 2023-04-10
MORE AT Google
Good choice of drinks and snacks with plenty of seating inside and out. Spaces for breastfeeding also
Laura . 2022-11-12
MORE AT Google
Lovely cafe with indoor & outdoor seating in a picturesque setting. The food and drinks are excellent quality, although a little expensive, and available seating can be hard to find at busier times, especially around lunchtimes. Queues are long and slow to clear in particular when coach parties arrive, but otherwise a wonderful cafe overall. Recommended!
Michael and Julie Bowell . 2022-04-02
MORE AT Google
Good quality fresh food. A bit pricey but tasty. Great friendly staff.
Ron Lewis . 2019-03-27
MORE AT Google
Nice cream tea at a reasonable price. However it was hard to find a table and when we eventually did it was covered in crockery and general debris. Folk are meant to clear away, a la canteen, but don't!
Bruce Jamieson . 2019-02-24
MORE AT Google
Disappointing experience. Despite being surrounded by local produce, there is still an inclination to take the easy route with many of the things that they sell here.
Chris . 2016-08-15
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We really high hopes for a good local restaurant but unfortunately we had a terrible experience. Service was awful - one waitress serving on a bank holiday weekend (despite the fact we had seen other staff wondering around). When we arrived there were only 2 other tables yet it took forever to even get our drinks or have our food order taken. When the food arrived (nearly an hour later) the order was all wrong (the waitress never bothered to check our order back and just seemed to write down whatever she wanted). First issue was she gave our burgers the wrong way round but told us they were correct and it was hard for us to tell the difference (especially as things were missing that we were expecting to be in as per the menu). The kitchen staff should have made it clear to the servers which was which especially for any allergies or intolerances! So half way through tucking into our burgers we realised we had the wrong ones. My burger was completely dry (and over cooked) and no sauce was added that I asked for. We had asked for Parmesan and truffle oil flavoured chips and they came with just Parmesan. We told the waitress what we had actually ordered (as soon as the food arrived) and there was no apology or offer to rectify it, so we simply asked for some truffle oil to drizzle over. The waitress was so rude and said she wasn’t sure because the kitchen was so busy (we just asked for a pot of oil not even new chips like we deserved) in quite a harsh tone so I proceeded to tell her it is what we ordered and the waitress never read the order back to check and we’ve had pretty awful service tonight. Her response was to bite back and say it wasn’t her fault and she made a bit of a scene to which we felt embarrassed and uncomfortable. It was awful, I have never been treated like that. What happened to the customer is always right?! Regardless of which individual staff member’s fault it was, it wasn’t ours and they didn’t seem to see that! And by this point it has ruined our night. No apology, no offer to sort out the problems which had occurred through staff incompetence, no attempt to make our night any better. From then on no one spoke to us or checked how anything was. I understand the waitresses shouldn’t have to deal with complaints but why wouldn’t the manager address us? I am just shocked that we got treated like this in a independent restaurant that thrives off customer satisfaction. And to top it off they charged us for the things they never even provided - absolutely awful! Not to mention we booked a table and were shoved in a corner behind a wall and the place was dirty and extremely tired looking for a new restaurant! Won’t be returning again and the food was not even worth ordering a takeaway! I felt so unwell after from how greasy it was. Waste of money! But even worse service and experience!!!