The Sitwell Arms in Rotherham

Shocking service , twenty minutes waiting at the bar for a pint so walked out.Another customer told me he'd booked a table for 5.00 and pre ordered food on line and at 6.00 still no sign of food was very angry with the staff.

Food took over an hour. Lots of food unavailable, pie was awful , sent 3 back, gravy was so thick it didn't poor, food didn't all come out together. Didn't let us know until 40 mins after order that not enough fish cakes for 3. Ran out zero alcohol lager. Servers did try their best. Won't be back

Lovely and quiet at lunchtime. Yorshire pudding wraps with beef were amazing

They didn't have cream for two of the items we'd ordered and asked us to change. Not a problem, switched one of the meals and cancelled a side dish. Was only given money back for the cancelled dish, despite the main meal we'd substituted being £4 less than the meal we'd paid for. Asked for the difference back and was still short changed on my second refund. Decided not to bother to ask a third time. Food arrived really quickly, which was nice, but was greasy, undercooked and overseasoned to the point we couldn't finish it. Staff however were lovely, accommodating and apologetic.

Most desirable pub local to where we live Great food and the best drinks Atmosphere is great

Used to be my local for 17 years. New management so now it's full of "not my type" any more. Noisy and loud.

Once again, last minute booking for carvery, amazing food, attentive and friendly staff. Can't fault this place. If I could give 6 stars I would

Family meal today homemade pie and chips excellent salmon prawns pasta great kids meal great value staff friendly will return first time we have been in many years

Lovely food, attentive staff. Nice atmosphere

A lovely Christmas Day carvery enjoyed today. While the pub was busy, it was calm and a very pleasant atmosphere. The food was excellent and service was great. Best of all... no washing up! 👍🏼

Just had Christmas Day lunch here. I must say they went the extra mile to ensure that everything was just perfect. The table set up, the decorations, the staff, the atmosphere and especially the great food and drink was absolutely spot on. Thank you!

Staff are so welcoming and efficient. Charlie is so helpful and friendly! Should be able to accept drinks though at the end of their shifts

Great pint of John Smiths n lovely mixed grill 😁👍

Nice pub. Welcoming and cosy. Food is good but it takes forever to get served at the bar for drinks, even when it’s quiet. We’ve eaten a few times here during quiet periods but each time, service seems to be unnecessarily slow compared to similar places. One one occasion, we ordered a sandwich that took an hour before we cancelled the order and left, despite being told twice that it was on its way. Someone even came to ask if everything was ok with our food (as if we’d eaten it and the plates etc. had been taken away - we hadn’t even received the food yet!). Despite that, the pub has got everything you’d want from a nice pub: Plenty of seating, a big car park, a nice (but underused) outdoor terrace area that would benefit from some outdoor heating that works, outdoor bar (again, underused). There’s no kids play area, which is a bit of a shame.

Just been today carvery for 1st time. Top class food easily best Carvery I've had and nice atmosphere.

Work Christmas meal Food was delicious 😋 Definitely recommend

Brilliant place, friendly staff, lovely food, love this place x

We just called in for a few pints this time but have eaten there before. Good service and a nice, friendly atmosphere.

This is a great venue. My band the Retros played here to a full house. Thanks for having us all!

Quaint interior and busy on a rainy day. Food was good value for money 💰 would go back.

Nice food friendly staff, As there were only 4 people in at the time, there wasn't much of a atmosphere

Staff were lovely and the food was perfect.

Booked last minute, staff were lovely, super helpful and we added one on to the booking last minute. It was busy and food lovely.

We got had our wedding reception 21st September 2024. It was wonderful the staff were extremely attentive and the food AMAZING. Special shout out to Becca (catering manager)who catered for all our guests dietary needs , even to the point of gluten free gravy and talking to one guest about her complicated allergies. She went above and beyond.Also to Beccy (assistance manager we think.) All the food was fantastic, but the pie and peas delicious!!! Guests raving about Steak and Ale Tony the DJ wonderful mix of music all round entertaining guy.And a thank you to Luke and Chris. Sorry we don't know all wait staffs names,but all amazing happy hard working attentive staff. We would recommend getting married here . Thank you so much Last bit not least thank you for being there early to allow my step daughter to set up the room and helping them. Amazing value ,no hidden extras. Thank you Sarah & Sal

Lovely pub great atmosphere the food was lovely

Called in while visiting family in Rotherham . Had a lovely meal with great friendly service with a smile from both bar and restaurant staff , and the prices were very reasonable, will be back .

Beautiful food and lovely staff especially our waitress Brooke, so helpful and always smiling.

After eating one lunch time in July, the veggie lasagne was beautiful. In light of this, my family and I went for a meal last night (7 Sep 2024,) and what a disappointment. The food was dreadful. My veggie lasagne was obviously not fresh and to cover this up, there was at least an inch and a half of melted cheese covering the dry lasagne. Even with vast amounts of vinegar, it was too dry to swallow. The sausage on my son's mixed grill was as hard as a bullet. The Eton mess was a bowl full of tasteless stodgy cream with very little meringue or fruit. Disgusting all round and to top if off a shandy and 2 glasses ( no draft ,so small bottles that didn't make a pint of put in a glass with ice) of lemonade - £15. I won't go again

I've always held the Sitwell in high regard for cask ale and food but on my last few visits I've found both have left me wanting, cask ale is down to only 2 pumps now used to be 6 (3 on both sides of the bar but just 2 on one side now) and the last few times I have been in for food the service has been terrible, I ordered 3 small plates (nachos, halloumi & potatoes skins) last night at 1940 and wasn't told till 2020 that the nachos were out of stock, this was resolved quickly mostly down to me just getting what ever I could due to the staff not really giving me options (still took 15/20 minutes for my order), my order then arrived without my other 2 plates, this was resolved in 10/15 minutes, Would rather spend the extra money and go over the road to the golden ball then carry on with the decline in service and quality

Very good atmosphere, friendly staff & good food. The free parking is a great asset.

Excellent food and value for money, lovely outdoor area and dog friendly

Came on a Monday night with our family £140 for 2 adults 3 kids including drinks and food Very bland Lad behind bar was very friendly Food was very below average I wouldn’t recommend anyone coming here and spending that amount of money for cardboard tasting chicken

Stopped by for a drink and was welcomed by Rebecca . Bar service was excellent , and beer garden added a nice touch to the afternoon . Menu looked good , and will endeavour to return and sample . Dog friendly which is always a plus +

Not eaten in the Sitwell yet but been for drinks a few times. Good atmosphere and always a good pint so far.

The pub is clean, the menu is good, but what I had wasn't properly hot - the cheese in my wrap didn't melt at all to give you an idea what I mean. Guinness was good though (warm day so very welcome), facilities good, took a while to be served. It was ok.

Great welcoming pub with lots of options from outdoor BBQ to indoor eating

Been for lunch and dinner here a few times now and always enjoyed it. The service and quality of food has always been outstanding hence the reason for our return visits. However, we went for lunch today and it was quite a disappointment. I ordered a cheese,onion, pickle baguette on granary bread and my husband ordered a tuna crunch on granary baguette. When it came, mine was so dry with no pickle and it looked like the very measley filling it had in, had just been thrown in and wasnt on the baguette i ordered. My husbands tuna crunch had just tuna, nothing else. The kind waitress took it back and bought it back 5 minutes later, by this time the chips that came with the meal were cold and all the chef had done was to provide a side order of pickle and threw a few bits of onion in my husbands baguette. Still the same baguette btw, that hadn't changed. We ate it anyway and left disappointed. As we have had so many good visits, we will return and try again in a few weeks and hope this was just a one off. I will obviously update this review on my next visit

Funeral spread was varied and very tasty. Pub was clean, well laid out, great toilets and big car park.

Enjoyed the evening very friendly efficient bar staff. Food was good as was overall service will visit again

This was my first time visiting here. The staff were friendly, food was lovely, will definitely be going back.

Half hour before they came to take our order another hour for the food to arrive. Snotty waitress and food below average. When brought all this to their attention, said waitress looked at me like I was something on the bottom of her shoe… nice. If I could rate no stars I would.

Really friendly pub. £4.80 for a pint of proper ale. Food is very good

Great place to eat, I had a burger fantastic, well worth a visit

Three of us arrived for dinner on 20/05/24 at approximately 5.30, the bar staff was no where to be found, eventually I found a girl on her mobile phone and in no hurry to sever us. I ordered the drinks, the draughty cider, was un drinkable, which I returned and purchased a bottle cider, which was severed with ice, which I did not ask for. We went to find a seat, several tables were dirty with used crockery on them, I asked for our table to be cleaned however, this was not done. The ice diluted the cider and we asked for a replacement, was informed the ice was already in the glass. I asked to see the manager Chris who had just come on duty, he was polite and agreed change the drink. Chris proceeded to clear and clean all the dirty tables in and out side. The dinners came, a polite young girl severed us, the pie arrived, the pastry was that hard you could not cut it. The bar staff on duty were shocking, ignorant, with no manners, shocking customer service. I have been going to this pub for years, but unfortunately it will be the last time, you vote with your feet and my feet will not be passing the threshold again. Very very poor

Excellent food definitely recommend

Tasty food and good service from friendly staff.

This is supposed to be the pie, crust not cooked and so many different mince meats in it. Disgusting

Booze great service great not tried food yet excellent beer garden,place is let down by worst men and women's toilets in rotherham was there 3,5,24 all urinals full of toilet paper etc.

Expensive for decidedly mid food. They've changed the chicken burger so now it's lower quality than something you can buy at Asda or KFC. The chips were ok. The lasagne wasn't very well seasoned so tasted a bit bland. Chocolate fudge cake was ok though - same as weatherspoons tbh. The waiting staff were nice. Ultimately it's undeservedly expensive for what you get. Value for money would be about 40% less than what they currently charge. I'd go elsewhere.

Had another amazing Sunday carvery yesterday, the lamb and beef just melted in my mouth, everything so tasty and the gravy nice and thick. Had a lovely chat to the chef Michelle (who is the best chef ever) and she told us her secret to her amazing stuffing balls. Definitely the best dinner I have had and I will be back.

Amazing food and very reasonably priced, Good portion sizes too. Great service, nice atmosphere. Highly recommend.

We came a week ago for a birthday meal and food was lovely, nice atmosphere. BUT been today for the Easter event which we saw advertised the other day sounded great for the kids, WHAT A SHAMBLES! Was advertised as kids meal , crafts, games, prizes to be won, Easter egg and meet the Easter bunny. which turned out could only be chicken nuggets or pizza, crafts which what we imagined was all the kids sat playing together but again was just craft stuff dumped on our table, games which there was a box of old board games dumped on a table at the front..who on earth wants a game of monopoly or scrabble at the sitwell..jesus come on the way it was advertised was the staff would be playing games with the kids. Easter egg - they got a bar of chocolate, prizes to be won there was no games or prizes in sight, meet the Easter bunny, we are lucky we got to see in all honestly we was ready for going and had to ask when the Easter bunny would be out as the kids was fed up. Sorry but a total shambles wish we had gone elsewhere..the adult meals tonight was also terrible the tikka masala should be taken off the adult menu as the kids burgers was bigger. Terrible I'm afraid.

Good food and drink. Service friendly and efficient. Nice evening.

Fantastic pub. Not overpriced. Amazing carvery as well as other food delicious. Enjoyed the quiz. Download the rewards app to save a few quid

We had a baby shower there lovely food and a really nice atmosphere 👌

We came here on the off chance for some lunch. Decor was very nice and cosy. Food was delish! The homemade chips 👌 perfect. And reasonably priced. Lovely place and would definitely go back.

Really lovely evening for my Grandad's 95th and my Auntie's birthday. The waitresses couldn't have done any more for us. Accommodated a group of 10 easily. Food was delicious. Wouldn't think twice about returning! A great evening!

Great atmosphere and great beer.

Service was very slow,to many customers not enough staff,food average typical pup meal nothing special prices ok been in tonight meals for 6 people and drinks £150:00

Went there tonight for the first and last time , Friday the 23rd Feb 24 , had mushrooms in a garlic cream sauce , at £5.50 it was on the smallest plate possible and it was absolutely dire , expensive and probably 2 mushrooms on the saucer , next I had chicken and ribs , again hardly anything on the plate and my wife's jacket potato was cold , its a shame because the Farmers blond beer was lovely , very expensive and extremely meagre lukewarm portions , won't be going back

Food took too long from ordering to arrival. Lasagne was awfull.

Highly recommend this lovely pub. The service, atmosphere and the food is of exceptional quality. Great to find a separate gluten free menu. Will definitely be visiting again.

Lovely pub in Whiston friendly staff good selection of beers great food

Would have been a 5 if they had not missed my meal of the order and I had to wait 25 mins extra for my food

Visited late afternoon hoping food was still served. Happily its served all day and we both had the stuffed pitta one greek chicken one lamb meatballs, something a bit different, both excellent with homemade chips and salad -superb

Great atmosphere, fantastic food, and helpful, friendly staff we shall be going again

Very grateful to all the team at the Sitwell Arms for providing an excellent venue and good for the "reception" after my step mothers funeral

Went for a lovely meal food was great staff really friendly and helpful. Would definitely recommend and will be going again

Reserved a table which wasn't available when we arrived so ended up in the bar area which wasn't ideal. Private function on so staff were more focused on tending to that. Wrong meal brought out, lack of apology so one of us had to eat whilst the other waited 15 mins for error to be corrected. Food was nice but service and experience let it down on this occasion.

Went to the Sitwell Arms for Sunday carvery, as it was recommended by a friend. It did not disappoint! Recently taken over by new management who came and spoke with us after our food to ensure we were happy with the service which was nice to see! Not often you get a proper manager that engages with the customers. Quality food, brilliant value, will definitely be returning

NYE .... total disaster. Event booked 3 months in advance was a total let down. This was also after problems on Christmas Eve and on the 9th of December. Such a shame. Won't be coming back anytime soon.

Had a lovely lunch here with my sisters and will definitely be coming back.

Our server Becca was so lovely and attentive. Food was gorgeous and large portions for the price. Desserts where also so so so nice. Lovely meal out definitely recommend. Quiz also looks good.

4 of us went for New Years Eve last night, paying £30 per person for pie and peas plus motown entertainment. Previously we have had a 3 course meal and entertainment for less than £30. Last night, at 11.40pm, the music stopped, the singer packed up and the DJ packed his bags. I asked what was happening as we were obviously there for the midnight festivities and the DJ said he'd been told to pack up at 11 40pm and recommend to us in the private function srea, to go in the main bar with everyone else. 2 of our party questioned this with the Manager, he'd only had the job for 4 weeks and he agreed with us that the party should have continued in the private toom. We have been to many new years eve functions st the Sitwell, and had a really good time. This year was definitely about doing it on the cheap with a hefty profit for the pub. In future, we will forego the private function and eat in the Chequers. This year, the Sitwell couldn't even be bothered to put out crackers or party hats and crammed everyone in with nowhere to dance. Poor quality, we will not be returning

Well guys , been coming here for years on new years eve, tonight was a disaster. Booked months ago, arrived tonight, no table available!!!, we weren't the only ones , a part of 14 , no tables available. Sitwell you need to get you act together. If things like this continue you will not only lose my custom but many more

Nice food but not much vegan choice. Friendly staff.

Been coming here for years and never had any issues. However somethings have changed. We reserved a table a month in advance and when we got there nothing was reserved. The staff did apologise and after 5 minutes they sorted out a table. It was on a Sunday and the Carvery what we got was cold. I think it must have been under the lights too long. We did speak to a manager and she apologised for the day.

Very poor. Seating area very unappealing and cold. No desserts or coffee available after 8 p.m. as kitchen 'closed'. Staff appeared indifferent. Much better places available locally.

This place is a gem. I'm visiting family in the area and have been here for midweek lunch and Sunday carvery. I work in the hospitality industry along with my husband who's a chef, and all I can say is the food is delicious, service spot on, friendly staff, clean pub, and very highly recommend. It's unusual to find somewhere that ticks every box. Well done to everyone who works here. And Thank you. Only minor thing I would say, is I couldn't leave a tip on my card , and as I don't carry cash I couldn't leave one. I will go back and leave a tip.

Christmas Dinner...wow massive portions. Banoffee pud lacked bananna flavour and very sweet but still delicious, but I'm not a food critic. Soup rustic tomato and crusty bread very tasty. Friendly attentive staff, nothing was too much trouble although the alcove table, the temperature was high, not good for women with their own thermostats. Staff did open the fire escape that provided welcome relief but it was soon closed by other customers which wasn't surprising. Perhaps if you are of a certain age, the alcove isn't for you but there are loads of other tables. This is a very popular pub so book early it does get busy at times but it was quieter on our visit on a Thursday night.

A very popular local pub the meals look and smell gorgeous, I must eat here one day. Friendly staff, good beer, very clean. And they've got Beavertown Neck Oil, fantastic. I've just had a Bradfield brewery, Irish Dexter beer and it was very nice indeed. Well I've eaten here, the steak and ale pie was superb, the chips unpeeled and awful.

Disappointing Xmas set menu. Vegetables quite stale. Was missing advertised items like pigs in blankets although they did eventually bring some to the table. Yorkshire puddings soggy. Burned pizza. Grainy, under seasoned pate. The staff were nice and tried their best but little they could do given the quality of output from the kitchen for starters and main sadly. Desert was lovely albeit delivered in fits and starts. Half of the table had finished 5 mins prior to the other half getting theirs

Met up with some work colleagues here. The staff were fantastic, the place was very clean, great atmosphere. Food was on the expensive side. My friends thought the food was great, I found it adequate. Will certainly visit again soon.

I am totally disgusted by the situation that happened tonight, tell me if I’m wrong but I don’t want to see a dog licking and eating food from a plate that someone has put down on the floor , to then be told by management that it it is a dog friendly area, when I have just had a meal there, which was rubbish by the way. I voiced my opinion and was told to f—————-f, by the man who had put his plate on the floor, after a few heated words, telling him to change his tone, and saying I would not lower myself to his level, management then went of crying saying I had upset her. Bank out of order the dogs laying on the seats that by the way have just been refurbished, I have a dog myself but she eats from her own dishes, and if anyone put a plate on the floor for her to eat from they would be eating theirs on the floor to ,then head chef ..? came out with his twopeneth and said it was totally acceptable for the dog to be eating from the plate. If like me you have scruples, I would never set foot in the place again. No senior management came to sort out the issue, but I was the bad guy, apparently I made the staff cry, someone else went to voice their opinion and the manager just walked away, very PROFESSIONAL, needless to say I will not go there ever again , and will be reporting this to health and hygiene , the owner has been asking why people are keeping away, this is probably the reason why

All round good afternoon.Best part was how friendly staff are with customers and each other.

Called in to pick someone up and had a cod strip sandwich plenty on the plate really enjoyed with a cuppa. Been today really enjoyed the day's pie chips mushy peas and gravy, first class.

Really smart pub nice staff only popped in for a drink

I came here for a birthday meal with around 16 of us, I had to pay an £80 deposit and was told that once receiving the bill I would be able to deduct the deposit amount off, or receive it straight back onto my card. However after getting the bill I was told that this was never said? And that it wouldn’t be possible unless the bill of mine was over the deposit amount (£80) which for 2 of us it didn’t. This then meant that all my family had to work out their bills and send me the money prior to paying the bill as one, if we would have known this was the case we would have ordered out food items as each family’s meals not as a group. Apart from this the food and staff were great for a big party.

We've been for tea tonight there was was 11 of us and we were all extremely impressed with the food and the service, it was lovely, everyone was very friendly, we will definitely pay another visit

This place is massive with a huge function room and a big car park. Nice choice of real ales too

This place was empty. The food was swimming in grease and the chips were cold.

Great place to visit good value and tasty food

First time in the Sitwell arms staff great and service good that have pub quizes and football new cocktail 🍸 live music

The sitwell is very frendley pud/restaurant with popular and well prepared food very popular

Very nice and friendly atmosphere and lovely food 😋

Booked Sunday lunch for 6 two vegetarian It was delicious 😋 Very nice portion of protein,we had a choice of Beef Pork Gammon Turkey and Quorn Roast mash and New potatoes Cauliflower in cheese sauce, broccoli cabbage carrot peas roast parsnip Beautiful Yorkshire pudding and excellent gravy. Served by very nice professional people. Thankyou we will be back.

Went here for a 60th food was lovely had lasagna in ts was delicious staff lovely and friendly definitely go back

Nice pub and a decent beer garden

Bit dark in areas. Toilets could do with a refresh.

Planned a couple of hours out for a drink or 2, however the pint of lager I had was terrible, the lager was warm and the glass was dirty (lip stick) must do better !!!