GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
4.6

Based on 162 opinions finded in 1 websites

site_photo4

Nº 99 in 546 in Lancaster

CUSTOMERS TALK ABOUT DISHES WITH..pizzachickenroast
Score
OpinionsNoteGoogle1624.6

comment_iconOpinions

Ordered takeaway from here, arrived on the dot and the food was hot and fresh, great taste and lovely mash potato.

site_logo

Ross . 2024-11-22

MORE AT Google

Absolutely amazing food and a great service would 100% recommend. Prices are decent too. Especially for what you get! Not tight on portion sizes either. Everything was so fresh and hot 10/10

site_logo

Jack Dean . 2024-10-13

MORE AT Google

Excellent food and lovely beer top service

site_logo

dave graham . 2024-10-09

MORE AT Google

Absolutely amazing food. Perfectly cooked, massive portions. Staff extremely friendly, couldn't do enough. Cracking pint too.

site_logo

Wendy Grimshaw . 2024-10-05

MORE AT Google

Took my misses for a special occasion and was blown to smithereens with the quality of the food, the friendly service and outstanding atmosphere. The chicken schnitzel is to die for and all reasonably priced, 2 starters 2 mains a desert and 4 pints and still get change from £70 absolute jackpot

site_logo

Nathan Thompson . 2024-10-04

MORE AT Google

Fantastic affordable lovely staff, food was amazing definitely worth the travel. Would come again in a Heart beat

site_logo

Alexandra Horrocks . 2024-10-04

MORE AT Google

Great old fashioned pub serving great food and great service! Always made to feel welcome.

site_logo

Stephen Blane . 2024-10-01

MORE AT Google

Always a genuine warm welcome and the food is consistently fabulous. Great value for money.. Attention to detail and understanding about allergies... Can't recommend it highly enough

site_logo

Rachael Knowles . 2024-09-29

MORE AT Google

My family and I would like to say a huge thank you to Chelsea for arranging and catering for my Uncles funeral buffet tea. The food was absolutely lovely and the staff were so friendly and couldn't do enough for We have also eaten here when visiting my late Uncle. We would definately recommend. Great place Great food and Great Service!

site_logo

Tracey Humphreys . 2024-09-20

MORE AT Google

Bobbed in to the ship a couple of times recently while visiting my family, and was really impressed. In recent years everything here seems to have kicked up a notch, the food was unbelievably good for what I always considered to be a standard UK country pub with no frills. Amazing stuff. The atmosphere is great too, there always seemed to be people in and I’m glad they’re doing well.

site_logo

Duckbutcher . 2024-08-28

MORE AT Google

Callum, Dawn, Karen and the two Matts. Provided excellent service, atmosphere and food. The nut roast was lovely on Sunday, the roast beef was nice too. Decent price for soft drinks.

site_logo

Elizabeth Wilkinson . 2024-08-25

MORE AT Google

We held our Yearly summer family meal today and this is the 4th time The Ship has come through for us. We were a group 0f 20 people and 3 dogs today, and everything was worthy of 6 stars, but I can only give 5. Nothing was too much trouble, including accommodating a few dietary needs, a last minute addition to the group and a sausage each for the dogs. Thankyou to all the staff today, you are great.

site_logo

tracey knowles . 2024-08-24

MORE AT Google

First part, food it was amazing some of the best fish and chips I've had in a while, although it took quite some time it was completely worth it, also the biscoff cheesecake I might have to say was the best cheesecake I've had period. It was well done and the taste and texture were top notch. While we were here (I don't know who) but a musician came in playing folk songs of all kinds and it was just amazing the perfect music for the type of place it is, it was hard to leave because we were all enjoying it so much. (Whoever this musician was your talent is amazing, thank you) the staff were all pleasant and welcoming even the people were nice and were there to have a good laugh All in all perfect place for a night 5/5 🌟

site_logo

Samuel Needham . 2024-08-24

MORE AT Google

Excellent food and lovely friendly hosts. Will definitely be eating there again.

site_logo

Dotty Do . 2024-08-15

MORE AT Google

For a pub, the food was excellent. Really impressed, the staff we're lovely,.really welcoming.friendly and attentive. The only reason for the 4 stars on the atmosphere is due to a few locals' unfriendly attitudes. Must say the rest were friendly.

site_logo

Lee Kidd . 2024-08-07

MORE AT Google

Delicious food here!! (and I can’t recommend the wine enough). Karen and Dawn are the most fabulous people, the ship is echelons above regular pub grub, so many veggie options- not to mention they had to practically roll us out because of the generous portions 🤣❤️

site_logo

Ellie Bea . 2024-07-27

MORE AT Google

Can tell you it's the best pub I've been too, the staff, especially the little mature lady. Was one of the nicest people I've met, I felt right at home. The food was delicious all round and everyone enjoyed it. I had the belly buster burger and it was just that, couldn't finish it but I'll definitely give it another attack. The chicken is top marks, better than KFC so crunchy! Loaded chips were great too. This pub is my go to every time we come down for the weekend getaway. See you in a couple of months

site_logo

tom price . 2024-07-22

MORE AT Google

Such a friendly little pub, food is excellent, atmosphere fantastic.

site_logo

Jennifer Turnbull . 2024-07-19

MORE AT Google

Stumbled across this place. Very welcome and comandating. Amazing staff. Amazing food. Highly recommend. And will be back. Thank you

site_logo

Sally Flood . 2024-07-16

MORE AT Google

food was lovely. very tasty Sunday roasts. good service. very accommodating

site_logo

Nikki Wright . 2024-06-16

MORE AT Google

Trialed some dishes from the new menu launches today (12/06/24). I cannot complain about a single dish so far. As a someone who isn't a massive lover of fish dishes, I really enjoyed the fishcake. It had the perfect amount of fish flavour without being overpowering, the melting middle enhanced the many flavours. The garlic chicken schnitzel was great and it came with garlic chips and a garlic mayo which were to die for. After discovering fro-co meant frozen custard, we were very skeptical about the ice-cream being replaced by this BUT this turned out to actually be a stunning dessert option that didn't taste like custard (I hate custard) and was more flavoursome than vanilla ice-cream with a lovely texture. Looking forward to trying more of the new menu and as always being served by the lovely, friendly staff.

site_logo

Rachel Simpson . 2024-06-12

MORE AT Google

Brilliant food great menus. Staff very polite and accommodating would definitely visit again and recommend to friends

site_logo

Christine Sutcliffechrisnheby . 2024-06-10

MORE AT Google

The food was first class, it was quite a long wait however but saying that it was worth the wait. We will definitely return..

site_logo

geoff sutcliffe . 2024-06-10

MORE AT Google

Brilliant pub with friendly and very welcoming staff. Delicious food, especially the desserts. Sitting area outside and a double decker party bus for the kids located at the side of the car park. For a small fee payed inside the pub the kids can have loads of fun.

site_logo

Lorand Janosi . 2024-05-29

MORE AT Google

What a find! We were looking for a place whilst visiting the area. It had to be able to accommodate a number of families and lots of children. We got there to find it had an onsite bus with soft play. Great! Then the food, we had ordered before we arrived. The food was delicious and portion sizes were hearty. The service and attention we got from the team who were on made us very welcome and were attentive. Nothing seemed too much trouble. Even when we asked for the toddlers food to come out. Definitely worth a visit!

site_logo

Dan . 2024-05-21

MORE AT Google

Nice setting , sat out side & nice food & great staff

site_logo

Paul Clarke . 2024-05-18

MORE AT Google

Superb food and amazing staff. Well worth a visit....

site_logo

CHRIS GLEESON . 2024-05-15

MORE AT Google

I had a Sunday roast takeaway, amazing

site_logo

Alan Straughton . 2024-05-15

MORE AT Google

Had the Sunday Roast Chicken, it was enormous and delicious, perfectly cooked, served with roast tatties, mash, a Yorkie and a selection of veg. Absolutely excellent and really good value for money. Can't recommend enough..

site_logo

Si Tranter . 2024-05-11

MORE AT Google

Food was great, really enjoyed it. I thought that the sharing nachos came with pulled pork or the chilli, but obviously not as I had been charged extra for the pulled pork on the side. It was quite busy with it being Sunday lunchtime with few free tables and a wait time for food of approx 30 mins. On the whole, would go back again if I was in the area.

site_logo

Denise Flannagan . 2024-04-19

MORE AT Google

Lovely food. Friendly staff. Easy parking.

site_logo

JENNIFER WISEMAN . 2024-04-18

MORE AT Google

Brilliant pub, great food and great staff!

site_logo

Stuart Mill . 2024-04-06

MORE AT Google

Food is absolutely amazing and staff are lovely

site_logo

Georgie Carty . 2024-03-30

MORE AT Google

A lovely cosy pub with plenty of character. Staff very friendly.

site_logo

Liz Coultas . 2024-03-13

MORE AT Google

Can not fault this place. Took my mum yesterday for a Sunday roast, they did everything they could to make sure we wer comfy and happy. The food is ridiculously nice. I would drink the tomato and basil soup in pints if I could. 10 out of 10 from all of the Avo family. See you soon

site_logo

Christopher Avison . 2024-03-11

MORE AT Google

Fabulous food, manager & staff provide great service, situated in a cute little countryside pub.

site_logo

Jenni . 2024-03-07

MORE AT Google

Great pub with lots of character and very friendly staff. Family-feel inside between all locals, staff, owners etc and pet friendly! Food was absolutely unreal, with a very comprehensive menu, catering to anyone. Been a few times and never been disappointed. Also a great spot to watch football, play pool, or darts. 10/10.

site_logo

Morgan Hardie . 2024-02-25

MORE AT Google

Friendly village pub, very accommodating, warm in winter

site_logo

Margaret Pennington . 2024-02-13

MORE AT Google

Lovely pub and grub. Roaring log burner and original decor. Will be coming back again

site_logo

dale Howard . 2024-02-11

MORE AT Google

Lovely pub to find on a cold windy winter night. Great atmosphere, good food lovely people. And check out the Egg Room upstairs too!!

site_logo

Gavin Brockbank . 2024-01-21

MORE AT Google

Visited for the first time as we've recently moved to the area, received the friendliest welcome and the most amazing burger I have ever had, bird and beast! Certainly not for the feint hearted, doggy bags are available but a week full of Christmas binging meant I was just about up to the challenge! Can't wait to try the rest of the menu, which is huge by the way! Thank you xx

site_logo

Paul N . 2023-12-28

MORE AT Google

We hadn’t visited for a while but the pub had changed with large screen TVs. The staff were friendly but seemed rushed off their feet. We didn’t eat there so can’t comment on that.

site_logo

Joanne Dickinson . 2023-12-11

MORE AT Google

Food was amazing, rump steak was so tender, definitely recommend it.

site_logo

Nicola Crawford . 2023-11-25

MORE AT Google

Was OK we sat upstairs,went for Sunday dinner, food could have been a bit warmer and maybe a little bit more .

site_logo

Danny Higgins . 2023-11-13

MORE AT Google

Some of the best service from staff I've received in pub, lovely staff but also friendly locals with the pub having that true village pub feeling. Great selection of drinks, only place local to serve my personal favourite and a collection of thatchers on tap. Top food at a great price too.

site_logo

Liam Brown . 2023-09-29

MORE AT Google

Booked table with short notice and had an amazing Sunday roast at friendly, very welcoming and lovely pub. Real gem 💎

site_logo

Daiga Dirzininka . 2023-09-24

MORE AT Google

Ordered pizza and roast dinner for delivery, absolutely delicious! Can’t wait to order again :)

site_logo

Aeryn Feasey . 2023-09-17

MORE AT Google

Got a delivery from here from Morecambe Eats Not the cheapest place but when you see the portions and the quality you see why .. 100% QUALITY..!! ... Everything was red hot and so tasty. I got the Bird and Beast burger ,, massive and superb First time ordering,,,, won't be the last

site_logo

John Hodgson . 2023-09-07

MORE AT Google

Brilliant family run village pub. Lovely atmosphere and family friendly, has a soft play bus in the car park for kids. Nachos are insanely good, all of the food is great. Usually fast service and the staff are all friendly. Good for people living locally as has regular quiz/bingo/poker nights.

site_logo

Rachel Simpson . 2023-09-03

MORE AT Google

Not served on the right kind of plates, made eating a little awkward.

site_logo

Bruce Gardner . 2023-08-31

MORE AT Google

Sunday roast is incredible! The fun bus is also great. Service is a little bit slow but I definitely think the food is worth the wait! Will definitely be going back. Thank you 😊

site_logo

Vickie Beer . 2023-08-18

MORE AT Google

Great village pub very welcoming great menu for children. They have a small kids and a bigger kids menu, which is great for families.

site_logo

Ben Gudgeon . 2023-08-13

MORE AT Google

Lovely pub with great staff a good food

site_logo

Richard Stewart . 2023-07-15

MORE AT Google

Lovely food and a great atmosphere

site_logo

Helen Summerfield . 2023-07-06

MORE AT Google

I have to say this restaraunt has the best food ive tasted since coming to england i had a chicken dinner it was absolutly amazing half a full size chicken that fell off the bone litraly the veg were so tender and soft potatosr out off this world sincerely the nicest meal ive ever had the pleasure to eat and as for the staff there very helpfull and polite AND THEY DELIVER!! VIA MORCAMBIQUE EATS APP!!! MONIKA G GUIDE

site_logo

Monika Warowna . 2023-06-25

MORE AT Google

Excellant food had mine delivered. Will get it again from there.

site_logo

Mr Tickle . 2023-06-11

MORE AT Google

decent cask ales not much variety though. New food menu is excellent. Great old pub with friendly staff Shame there is a TV in every space and annoying background music playing constantly

site_logo

Si Mac . 2023-05-24

MORE AT Google

Numerous visits and yet to have anything but a tasty, fresh and well-priced meal. We shall be back!

site_logo

Lee Rush . 2023-05-20

MORE AT Google

Highly recommended for a drink or family meal. We had Pizzas, they are large with fresh tasty toppings 10/10

site_logo

Sonia Rush . 2023-04-23

MORE AT Google

Nice lunch but always seems to feel cold in the pub.

site_logo

Richard Grannell . 2023-04-20

MORE AT Google

Called in by chance for a drink and some food I had the best fish and hips I've ever had the haddock was white very fresh the service was great second to none

site_logo

colin whewell . 2023-04-11

MORE AT Google

Love this place x amazing food :) not ashamed to say I have the BBQ pulled pork pizza everyone (love it) as someone who’s been to Italy you can tell the pizza base is homemade x would recommend to anyone x it’s dog friendly and there always on hand with a cuddle and a biscuit for my dog Roxy x friendly staff and amazing atmosphere xxx

site_logo

Emma Pinder . 2023-04-09

MORE AT Google

Loved the place and the ambiance but had a beer and ordered a pizza just under 11 quid for the pizza so I expect it to be ok. I was wrong cheap base with thick cheap cheese and tasted rubbish. Guts me to make this review as pub was nice with well presented beers but pizza was awful.

site_logo

Anthony Wakerley . 2023-04-08

MORE AT Google

loved it,good atmosphere ,great beers, cheerful staff.

site_logo

S S . 2023-03-19

MORE AT Google

Lovely Sunday lunch with family, a nice friendly relaxed atmosphere and a lovely warm log fire.

site_logo

Brian LancashireMotorMovers . 2023-01-22

MORE AT Google

Great pub worth a visit and a walk in the area

site_logo

Life adventure! . 2023-01-03

MORE AT Google

Lovely food friendly service being twice will go back again

site_logo

Don Turnbull . 2022-11-25

MORE AT Google

Fantastic food great service highly recommend 👌

site_logo

Nathan Howse . 2022-11-24

MORE AT Google

Great food and drinks and fantastic village pub

site_logo

brian Leach . 2022-11-09

MORE AT Google

Excellent food and staff.highly recommend for Sunday roast!! Also the kids soft play bus is great for keeping the kids entertained at at £3 is a bargain. Will be returning very soon for Halloween night. Thank you all 👌

site_logo

Jason Vincent . 2022-10-23

MORE AT Google

Great Pub. Very friendly staff set in a lovely Village. Nice big Beer Garden.

site_logo

Paul Parker . 2022-09-04

MORE AT Google

Wonderful friendly village pub! Cold beer and a warm welcome makes this a must to visit. Soon on with food.

site_logo

angela wain . 2022-06-11

MORE AT Google

Are you open or not for food?????.....drove out and looked closed.....nobody answering the phone........if your shut please change the website and let us know....wasted journey.

site_logo

Flashmayor @ . 2022-01-09

MORE AT Google

First visit here, turned up with my mate on our motorbikes looking for lunch. We were made very welcome. Excellent sandwich & delicious coffee. Definitely go back.

site_logo

Graham Lake . 2021-11-18

MORE AT Google

Staff are very welcoming and friendly but unfortunately the food was terrible

site_logo

david corkhill . 2021-11-17

MORE AT Google

Great to see this place open again, nice selection of regional cask ales and good food

site_logo

Steve Howarth . 2021-11-01

MORE AT Google

Glad to see this place open again nice selection of cask ales mainly from small brewery's plus friendly staff also food available which looked very good, recommended ++

site_logo

STEVE HOWARTH . 2021-10-14

MORE AT Google

The food was disgusting waiting for ever for food, sharnt be returning EVER We did get our money back for the meal, we explained before ordering my wife has diticular 1 skinny chicken cababa few chips £12.95

site_logo

Andrew Bolton . 2021-10-09

MORE AT Google

Nice t see back open lovely food wi be def going back

site_logo

RICHARD HODGSON . 2021-09-26

MORE AT Google

Arranged an 18th birthday lunch for 20 people for us, staff excellent, food very good well worth a visit.

site_logo

Sylvia Welberry . 2021-09-13

MORE AT Google

The staff are all super friendly, the food tasted amazing and it was a really fun atmosphere. The decorations were also notably nice, especially the clock behind the bar! Overall great experience and would definitely recommend x

site_logo

Rebecca Proud . 2021-08-26

MORE AT Google

Amazing service I come up each year as live 4 hours away. Since the new ownership of the pub it has turned out to be some a homey and welcoming place!. The staff are amazing and would like to say a massive thank you to everyone. Especially Sam who made our time just more amazing. She went out of her way to make it better specially on my birthday!. The food is amazing. Its bright and open layout really brings the place together. Pool table upstairs with lots of seating with a big TV you can connect to to play music. Have lots of seats outside. The food is perfect and the drinks even better! I will always come back when ever I can! The atmosphere is warming and it's a great place to chill out and enjoy a beer! For the week I was up in Lancaster/Morecombe I spent pretty much everyday at the ship. And tbh now that I'm back down south. I miss it.. Would like to say a massive thank you to Sam you are a lovely person! And have made the place 100x better see you when I next come up! Love you all you are all amazing !

site_logo

Smooie R50 . 2021-08-14

MORE AT Google

Good country style pub, very friendly and competent staff. Great menu with enough variety to please most people. We had Chicken parma; gammon and burger. Everyone enjoyed their meals. Will definitely return for a meal again and can see this venue go from strength to strength

site_logo

Paul Howarth . 2021-08-14

MORE AT Google

Polite helpful staff. Great food.

site_logo

ian watson . 2021-08-04

MORE AT Google

We went for drinks and a meal on a Wednesday. Fairly quiet to start but got busier later for food.Lovely friendly staff ,nice food and a nice place.We even stayed over in our motorhome on the carpark 😄

site_logo

Deborah O'Brien . 2021-07-30

MORE AT Google

Excellent country pub, service good, lovely staff

site_logo

Leona Batty . 2021-07-28

MORE AT Google

Staff were great, friendly, pleasant and helpful. It was a bit disorganised, we arrived at 13.30, board advertised food from 12.30, staff thought it was from 14.00 . Had a black pudding with blue cheese starter very tasty Ordered a garlic bread which was lovely thin light and crisp and not great. The main courses were not as good. Ordered a salad bowl which was 90% lettuce so not impressed with that, also ordered the last beef and onion pie, the beef was tough and some of the meat was actually inedible another disappointment Final meal ordered was a ploughman's it was enough for two and we took half of it home, masses of fresh bread with plenty of butter, lots of cheese and some nice slices of pork. I would have this again (for personal preference I would check what cheese were being served and I would ask if I could swap the blue cheese) 3 star review basis two disappointing mains.

site_logo

M Greenwood . 2021-07-04

MORE AT Google

Called for a drink, very nice place sat out in the sun. Staff very polite and friendly. Pub looking good.

site_logo

Angela Singleton . 2021-06-12

MORE AT Google

Good beer. Lovely spot to sit outside, spacious, dogs (and ponies) welcome. Table service very friendly and efficient. Nice toilet facilities. Will be returning when food starts, but I expect it will be v popular.

site_logo

Nigel . 2021-06-10

MORE AT Google

Great to have this pub back in action, cheers Pete.

site_logo

Alan Rainford . 2021-06-04

MORE AT Google

Fabulous looking forward to going back Sunday very friendly staff can't beat it a relaxed atmosphere good to see it open again

site_logo

Ann Lomas . 2021-05-28

MORE AT Google

Reasonably priced pub grub served by pleasant staff.

site_logo

judith bastow . 2019-10-18

MORE AT Google

Lovely little pub. Check before going as it's not open your usual pub hours.

site_logo

scott curran . 2019-05-25

MORE AT Google

Closed Mon and Tue, when we where there on Wed it wasnt open till 5pm so couldnt try lunch either. .

site_logo

D Mully . 2019-05-15

MORE AT Google

Love it! Old fashioned proper village pub! No loud music (except on open mic or folk night!), TVs, gaming machines just great real ales and ciders, quality beverages, no under 18's. The place to meet up with friends and chat the night away! Community groups love meeting here! Always a friendly welcome! Dog friendly too!

site_logo

Juli Scanlan . 2019-05-14

MORE AT Google

Best local by far. Phil and Stephanie have breathed life back into the village

site_logo

John Fletcher . 2019-03-22

MORE AT Google

Great local pub, quality drinks, friendly vibe

site_logo

Julie Evison . 2019-01-27

MORE AT Google

Good choice of beers and spirits. Also no TV and over 18's only.

site_logo

Charles Scanlan . 2018-07-18

MORE AT Google

Great bar with great ales. The Stephanie and Phil are fantastic hosts. There are lots of local artists works on display in the many rooms, not to mention the open mic nights etc. All in all a great place for a pint. Highly recommended

site_logo

Paul Angus . 2018-02-19

MORE AT Google

Love this place very friendly great open Mike night.

site_logo

Sue Hallam . 2018-02-15

MORE AT Google

Similary restaurants in North West

restaurant_img
4.6

267 Opinions

location-iconThe Smugglers Den, 56 Poulton Rd, Morecambe LA4 5HB, United Kingdom
outdoor_seating_368968takeaway_368968delivery_368968

Good friendly pub No food served here.

restaurant_img
4.6

523 Opinions

location-iconBashful Alley
Other cuisines
outdoor_seating_214781takeaway_214781delivery_214781

Really lovely little spot, lovely waitress. Jacket potato was a little underdone/perhaps microwaved. That’s probably my fault for ordering a spud at 10:15. Chilli was delicious and clearly homemade. My wife had a brie ciabatta and she absolutely loved it. Drinks wise we had cappuccino and orange juice. Cappuccino was too very good. Definitely would come back.

restaurant_img
4.6

227 Opinions

location-icon9 Common Garden St, Lancaster, LA1 1XD, United Kingdom
outdoor_seating_366463takeaway_366463delivery_366463

Short Story: We went to Koko Bento in Lancaster for the first time today and had a really awful experience. Everything was normal, the service was nice and the restaurant was pretty quiet (went at 17.30pm ish). We were shown to our table by waitress no.2 and left to pick our food. When looking at the menu, we noticed that it specified if the chicken dishes had thigh meat. So my husband chose the "Mochiko Chicken Curry" because he really doesn't like thigh meat (makes him feel sick). When the mains arrived, he took a bite and said that it was definitely thigh meat and that he couldn't eat it. He flagged waitress no.1 and said to her that he was really sorry, but the main was chicken thigh meat and that he couldn't eat it, so please could he send it back and get another main. Waitress no.1 said that because he had ordered it and didn't ask about the meat, that it was his fault. My husband repeated again he was sorry, but he couldn't eat the food so could he change meal. Then waitress no.1 went and asked waitress no.2 (who was downstairs) who said it was our fault and that the ingredients were already used so he had to pay for the food he couldn't eat plus a new main. We said politely that this wasn't right and that we wouldn't pay for the main that my husband didn't eat. The other waiter then brang my main (which was good and I thanked him) and saw that it was getting a bit heated and he tried descalate the situation which we thanked him for. Waitress no.1 then rang the manager who wasn't in and tried to make us speak to this manager over the phone (while I was eating my main), which was pretty rude and inappropriate. After my husband said he didn't want to talk to a manager over the phone and that again he wouldn’t be paying for food he didn't eat - we were left alone by the waitresses. When I finished my main, we went downstairs to pay the bill.  Waitress no.2  was at the till and asked if we were going to pay for "everything" in an annoyed tone. And we calmly said we wanted to pay but wouldn't pay for the mochiko chicken curry that wasn't eaten. She then began to argue at us that it was our fault, didn't we know this was a business, we should pay because they had wasted ingredients, etc, in a raised voice, which was very unprofessional. We again said that yes, we could have double-checked about the chicken in the dish, but as it wasn't eaten that we categorically weren't paying for it but were happy to pay for everything else. She then told us to take a seat because she was ringing the police. We said that was fine and sat down at the counter and waited. The call went on for a few minutes before she ended it and walked back to the till and said we could pay now. The till has a screen where you can see the order items and the total bill. We could see she had taken off the mochiko chicken curry, and we paid the bill. My husband asked. "So the police said that you couldn't force us to pay then?". Waitress no. 2 then began to raise her voice at us, saying the same spiel that she had said before she rang the police. My husband said let's just leave it and go and told her she was being really unprofessional and that it was wild that she had tried to get us arrested over a dish we didn't eat. As we left the restaurant, she shouted that we were pathetic and told us don't come back. I said, "Don't worry, we won't ever come back" (sort of laughing because I was so taken aback and shocked by her behaviour to customers). She then tried to mock me as we walked out of the restaurant. I'm posting this to let other people know that this could happen to them if they don't like a dish they've ordered at Koko. We obviously won't be coming back, and it's a real shame that this was how the restaurant handled this as it was our first time eating there. It could have been sorted really easily, but that's not how it played out, unfortunately, and we ended up having a horrible time when we wanted to go for a nice meal together. I've attached a picture of the end of our meal, showing that my husband didn't touch his food. Thanks

restaurant_img
4.6

651 Opinions

location-iconBye pass road Bolton le sands
Italian
outdoor_seating_179968takeaway_179968delivery_179968

Best pizza outside Italy imo. We love this place.

restaurant_img
4.6

168 Opinions

location-icon59 Main Rd, Galgate, Lancaster LA2 0JW, United Kingdom
outdoor_seating_366362takeaway_366362delivery_366362

Food is so nice . This a old place . Nice place to go too