The Shak in Merton

Almost never have what is displayed on the menu. Woman who works there is mouthy and has absolutely disgusting customer service

Massive portions, greta quality food!

Honestly can’t not fault this place! Portions are massive! Definitely getting your moneys worth! Food is delicious, peppered steak is always so soft and flavourful! Rice is cooked perfectly😍 Patties are delicious too! Staff are lovely, so friendly and make you feel welcome! 10/10 highly recommended

Got a large curry goat rice and peas. was lovely.

Every time I go to watch a game this is the first place I go to.

I swear the best Caribbean food I’ve even brought and the Portion sizes are amazing it be having some for breakfast too ☺️ 1000 out of 10

Excellent boneless jerk chicken, regular portion was about twice larger than a large would get you in most places, so value was also great. Fantastic to be able to get some nice Caribbean food and watch some non-league football from high up in the stand.

The food was amazing Called up went to pick it up got half oxtail and half jerk chicken the lady that serve me gave great customer service Couldn’t eat all the food Thank you so much will deffo come again

The lady was really nice and had a lot of patience for because

We ordered the curry goat & rice and peas- it was absolutely amazing. 10/10, would recommend to anyone in the area.

Best jerk chicken for miles! Flavours, portion size, variety of food! Great local business.

Great Homemade food with family recipes The new management has turned this place around.

Absolutely banging food service is 10/10, very professional once again see you again soon

tryed this place the server was really pleasant food was bang on well worth a go will be going back 10/10 love the beef n cheese pattys

I had the boneless jerk chicken & I've got to say it was the best I've ever tasted, very delicious, beautifully cooked & staff are amazing. Highly recommend.

Lovely food well presented good value lovely service.

The service was very friendly and the food was amazing I had the jerk chicken rice and pea with a cheese and beef patty the portion size was huge a large is easier enough for two and the quality of the food was delicious, I would highly recommend and there is also on site parking that makes it even easier to pop in and get some delicious food

Have to say the food provided by Shak is amazing and cooked to perfection. The staff are very friendly and polite, I would highly recommend Shak for all your Caribbean food, see you again very soon.

Food was 10/10. The guy opened a little early for me and it’s was cooked beautifully 👌🏾

Bit disappointed, first visit to Tooting and Mitcham today, day out with a view to trying the food we've seen advertised on socials. At halftime, no food - just peppered steak or patties. No jerk chicken or wings. Server was pretty miserable and non helpful. Underwhelmed, wont return.

New owners are friendly. Food is really nice would recommend.

And just like that, with their noticeable changes, they are back to being my No.1 Caribbean food providers! I ordered the curried goat a month or so ago, and after smashing the huge portion I have been a regular at least every 2 weeks since. New chef and new management, as the lovely staff mention, and I can honestly say a very much improved change. Thank you for the revival!

Really tasty burgers and fries at a reasonable price.

Poor dry chicken, which was the only thing they had on the menu anyway.

Brilliant Caribbean food. New owners? The 3/5 ratings make no sense

Proper Caribbean food Loads of choices Great friendly service

Only 5 minutes from me,tried the jerk chicken and oxtail,definitely 10 out of 10. 💯

Great Food Great Service Great All Round Vibe One Of The Best In The Ends & Surroundings 👌🏻👌🏻😋💯🫡

Ate here yesterday had a few different dishes between my family it all tasted amazing the meat was falling off the bone, flavours was amazing. Friendly, polite staff & cheap prices for a decent portion of food. Defo filled our belly’s! Please dont be put off by some of the bad reviews as this has just reopened with new take over. Thanks the shak we will be back again real soon.. best yard food I had for a while with such a variety in the menu so there’s something for anybody including fussy kids ❤️🇯🇲

Apparently they have new owners, which would make sense because the previous reviews are not making any sense. Went there yesterday and service was amazing, the staff were so kind. I never really leave reviews but I’ve come out of my way to leave one for the shak because the food was flipping amazing, portions were amazing and the price was even better. I don’t live in London, was only down to watch the football game but I will definitely make effort to come again. I got pepper steak, my daughter got chicken and my partner got curry goat, all three dishes tasted just as good as the other.

The new owners and chef are amazing 🔥 the best food I have ever tasted especially the oxtail 🔥🔥

As a Jamaican I’m worried that people who have never visited any Caribbean country use this place as a representative. I had the oxtail and this was probably the worse tasting, looking and serving of oxtail i have ever seen. The seasoning applied to the oxtail is nonexistent and it has the flavour of a chicken foot soup, the rice texture was a mighty 2.4/10, The rice felt like they found the cheapest rice to cook and serve. I am of the firm belief that no one who works for that restaurant is actually from the Caribbean. Overall 3/10

Tiny portions for the high price & tasteless

Do not waste your time and money. Absolutely awful. One star is too much. Nothing Caribbean about this place. Awful

Rude staff, don't value your custom, so go elsewhere. Food not even worse it. Ordered chicken stew, hardly any gravy, dry as the desert, plus just a sack of bones, nearly choke on one, stingy with the meat. Zero value for money. Wish I had read the reviews before ordering, now I feel disgusted, as sounds like the place is yuk! Maybe they need an H&S inspection...

Everything I've had has been great

I had to put the food in the bin. The meal was the most disappointing, distasteful , awful food I have ever eaten in my life. I couldn't even finish it. The food tasted so bad. The food smells badly. No way this was cook by a Caribbean person.I am sorry I am leaving such a negative comment. However, the chef needs to be changed.

Great food served with a smile.

The best fried plantain and rice and pea in at least this part of London. The best selection of refreshments...

Ordered jerk combo for 2 and seasoned rice. Stingy with the meat. Chicken and the lamb was dry and burnt. The ONE prawn taste good. They forgot to season the seasoned rice. It was just rice with veg. This food may be good for someone...but not for Caribbean people.

It'll do - it's not a patch on a lot of the Caribbean places in London or even the area, but far from the worst place I've eaten at a non-league football club.

Me and my family have been coming to the Shak for years! They provide tasty authentic Jamaican Food 🇯🇲 The staff are so friendly and go over and above to make sure your food and experience are enjoyable! Would always highly recommend!

I was really Looking forward to this food! So disappointed maybe they were having a bad day. It tasted like end of the day reheats the chicken wings was so dry the jerk chicken was burnt and dry The rice&peas was nice, the Brown stew chicken and Oxtail was Ok The prawns were so bad it made me sick Wasn’t worth £40 sorry.

I had goat curry and my husband oxtail. It was really nice and spicy. Their app is super easy to use but their customer service is really on top too. Cool place to order in!

Ordered through Just Eat before seeing the reviews here. I have to say I was very pleased with my meal, so suspect a lot of the 1* reviews are made up. I had Oxtail, rice n peas, saltfish pattie and jerk chicken bites. Delivery was fast, by a very friendly driver. Food piping hot, decent portion size and REALLY tasty with a great depth of flavour. Would not hesitate to order again.

I didn't like the food and bad service, I don't recommend it

very disappointed… disrespectful staff … junk food

Worst place ever. Awful food, Awful staff. Looks like they don’t want it to sell just because my accent looks different. Don’t recommend, worst experience ever!!!!!

Dirty place, rude staff, and deplorable food, I don't recommend

Dirty place, rude staff, worst place in the world to eat, very disappointed!!!!

Horrible experience, had stomach pain after eating the food, called the stuff and he was very rude to me.

disgusting place ever 🤮🤮🤮 im never gonna comeback

Disgusting food and most dirty place that i ever seen I couldn’t believe when I saw in person and Also staff is very rude and disrespectful.

Terrible staff, have been offensive and very rude with me and my husband. Very disappointed with this place and this people that do not respect others people orientation, just thinking they are better then us.

We are regular customers of the Shak after discovering them during lockdown. We love the Jerk dishes and goat curry, but have also had oxtail and all have been delicious each time. Dumplings, festival and plantain delivered in paper bags to stop them going soggy. Have also recommended to friends and family . Delivery always prompt and friendly.

I wasnt able to leave a review on just eat and felt i ought to, especially after all the horrible reviews on here. I ordered oxtail with rice and peas and peppered steak with pasta (meals) and dumplings. They were both delicious and full of flavour. The order arrived well within the promised timescale with excellent customer service. Very happy with my order and will be ordering again.

Jerk was lovely so much flavour as was the pepper steak. The jerk wings were inedible, I’ve never tasted wings so bad! The chips were awful too. Very late aswell over 20 mins late.

Absolutely ridiculous and not worth the price at all. Ordered from Uber eats as I thought I’d try a different Jamaican takeaway not too far and it was a far cry from what I’m used to. Jerk lamb steak was awful and there was nothing to it and dry. Its just aswell you served so little of it. Not even a salad or a plantain Extra especially the times we are in to retain customers. Rice was not great and overall it was a waste of time and money. You guys need to improve on your food and overall attention massively. I certainly won’t be ordering from here ever again. Worst Jamaican food I’ve had and I’ve had a lot. Had I checked their website beforehand I would have thought twice. Someone else said pure laziness and I’d have to agree in all areas.

absolute shame this time. i would love to support you guys as i love jamaican food, but this is out of order. i had ackee and saltfish and curry goat today. ackee dish was filled up only to the half of lunchbox, and for £7 thats extortion. i received 1 (one!) teaspoon size piece of fish in there. the entire arrangement looked like it was just scraped out of the bottom of the pot, like leftovers. most of my dish was onions. the rest was disintegrated. curry goat- again, seems like it was cooked either a week ago, frozen and microwaved, or simnply undercooked, again filled to the half level of the box. that is just appalling. like i said. i really wanted to support you, but i will defo be trying somewhere else now. i bet you wouldnt eat your own food if you had to pay for it.

I must have had a bad day with this company. Rice and peas soggy....mac cheese... A total mess... Plantain pieces... And I mean pieces thrown into a paper bag... Seal on drink I bought may have been tampered with... I opened bottle really quick and can not recall hearing a click as the seal broke... I can not say for certain. On top of all that the bottle that was ice cold was put in bag of hot food... Pure laziness. Sorry guys..... Never again

Don't like leaving bad reviews but the food tasted awful. I got jerk chicken off the bone and couldn't eat it. Waste of money and I'm still hungry! Very frustrating.

Absolutely perfect! Chicken cooked to perfection but most of all the sauce is out of this world! It's that good I always order an extra pot! 5 star👍

I ordered from here for the first time. Having look at the reviews online and seen that it had a good food hygiene rating I thought okay why not try it. I can honestly say that the Food I received was awful. I don't honestly know what you guys think flavour should be, but I can honestly that's not Jamaican. The food I received tonight make Jamaicans look bad. That wasnt curry goat, it had no taste except from pepper, it was oily, and honestly who serves just plain rice and meat together, the least you could have done was added some steam vegetables on the side. Maybe going back to Jamaican and learning the real pride and joys of cooking is something that you guys should consider doing. Learn how to mix your seasoning to add flavour and stop using peppers so much. I was honestly disappointed.

Just had some food delivery it was fantastic myself and son really enjoyed it. It arrived on time piping hot. Will definitely be ordering again 😊😊

Thought we'd try a new takeaway and ordered from just eat. Food was incredible, great prices and super tasty! Will definitely be ordering again!