The Royal Hotel in Highland

On arrival at this hotel we were immediately informed they don't offer maid service. The reception guy was very rude and unhelpful. We would have left if we hadn't paid £466 for 2 nights bed and breakfast. The room was certainly not superior it was small and very dated. The bathroom was tiny, towels were very small, thin and worn. There was a filthy expelair in the bathroom, shower unit was very old and had a plastic curtain. More like a 1 star b and b. Breakfast wasn't good all the fruit was tinned. We asked for poached egg on toast and there was an issue. They only served the egg we would have to make the toast ourselves put the egg on. I would certainly not recommend this hotel. I must add that when the hotel manager heard about our complaints we were offered a full night's money back this has now been refunded..

Avoid at all cost - rooms are run down, don’t bother to maintain. You won’t feel the bed linen are clean and this is a 3 star hotel - more like a hostel quality. The picture tells it all. Also no room make up service if you staying for 2 days - didn’t specify at booking. Asked for towel, wouldn’t give you If you’re looking to ruin your isle of skye trip - it’s the choice. At the end immediately forfeit the booking despite fully paid non refunded and booked a £500 last minute room at another hotel (and this hotel still cost you around £220)

The room was unusually hot and the window could only open 10 cm. Toilet had difficulty flushing. The food was delicious. Both evening and breakfast

Decent hotel with a large room for 3 and 2 beds, no sofa 👍🏼 On the other hand, the hotel restaurant is not the best! Unsmiling staff, and the food (langoustines, nothing to eat in them) and sirloin steak with a lot of fat and nerves 🤬!

Clean and tidy with attentive staff

This review is for the restaurant only! DO NOT WASTE YOUR TIME WITH THIS RUDE STAFF!! We walked in around 18:30 to a 1/3 full restaurant. The lady asked if we were staying in the hotel and told us they were too busy since not staying in the hotel. In a small town where most restaurants are full and 45+ minute waits, they obviously don’t want your business. STAY AWAY!!

Dated and dingy hotel. It was the only hotel available when we booked our trip and I can see why, the whole place smelled quite bad and the furniture in our room was very obviously worn from many years of use, the carpet was so dirty that we didn't feel comfortable walking around without shoes on, and when using the shower a reddish brown liquid ran out of the wall onto the floor of the showert. It would be more excusable at a budget accommodation, but this was the most expensive hotel of our whole trip and was by far our worst experience in all of Scotland. The location is quite good and we had a gorgeous view from our window, but it's clear there has been no efforts to make this a nice hotel, rather than just exploiting the tourists that flock to Skye and Portree. On our arrival, we were told that the restaurant was full and it would likely be the same for all others in Portree, and on our way to our room we were greeted with a sign stating that Takeaways were not permitted in rooms. So even if you can find a restaurant to get takeaway, you can't take it to your room to eat. I guess they didn't want the smells of food covering up the overall stink that hit you as soon as you entered the lobby. There was also a sign in our room to be sure to leave the room "exactly how you found it". What does that mean? Are you expecting us to wash the sheets and towels before we leave? This is a hotel, not an airbnb, I understand not wanting excessive mess or damage, but the numerous signs covering the desk in our room was as much of a turnoff as the aforementioned smell. Guests shouldn't be bombarded with signage threatening additional fees. Given how busy Portree was during our visit, I assume they will continue to sell out and will make no effort to improve guest experiences, but this hotel is quite bad.

Room was beautiful and very spacious breakfast lovely evening meal got the beer battered fish the fish was lovely peas were tasteless and chips wasn't keen on other than that all good