The Round Oak Stonehouse in Dudley

Olivia was our server for the duration of our meal and we couldn’t have wished for better. She was very attentive and even helped my mom with her carvery back to the table. Exceptional customer service, thanks Olivia

We have visited the Round Oak multiple times for family meals and it's never disappoints. We have visited this Sunday to celebrate my nephews 5th Birthday and it's was wonderful. Olivia was our server today and she was absolutely wonderful! Olivia couldn't do enough for us especially helping one of the members of our family carry their carvery to the table when struggling and helping to get her back to her seat. She was so friendly and welcoming and a real credit to the pub! Food was lovely as always and a lovely atmosphere all around

Great service especially from Olivia. She went above and beyond to make our afternoon great!!!! Helping customer get to seat and getting b.day cake! Thank you Olivia!

Allan was amazing, very helpful and is a credit to the pub. :)

Was a lovely meal. We had a carvery and they definitely don’t hold back on size! Diane was so cheerful and kind as our server! Will be coming back!

Can't beat the food or staff at this pub big shout out to dom Jordan and Diane

Diane is an absolute legend! We love you Diane, we do! We love you Diane, we do! We love you Diane, we do! OH DIANE WE LOVE YOU!✌🏼❤️

Diane was amazing and really helpful! Great service and amazing food. Love it here. Thank you Diane xx

Alan was ace great service food was great will be coming again

Come every month, all staff are very friendly and helpful, we usually get Diane and she is lovely,atmosphere is lovely and the food is excellent and price point is good . Highly recommend 5*

Decent food, excellent customer service. Alan is a great employee, always helpful

Very good carvery good service and the staff are very helpful that is why I give it a 5 star jordan and max are very helpful to us and the rest of the team

Food it not always nice service ok .

The food is decent, not the best carvery I've ever had but definitely worth the value for money nonetheless. Portion sizes are more than great, options are decent too. Staff have always been friendly, helpful and accommodating when I go. Have nothing bad to say about service.

Brilliant service by sophie she helped surprise our little one with her birthday cake asked if we needed anything very polite, food was nice all in all nice place to eat

Great carvery and breakfast. HOWEVER beaware they don't open for breakfast on Monday morning even though Google says it is open.

Lovely atmosphere and friendly service when you walk in, staff are really helpful. Food was delicious, we had carverys I put 4 instead of 5 just because they didn't have broccoli lol but lots of other lovely options like cauliflower cheese. We had waitress Diane look after us, always checking up on us and providing more napkins and sauce etc. will deffo come back :)

Food was great staff helpful and friendly

My husband and I visited yesterday. The food was gorgeous and the service was excellent! Our waitress Diane was lovely and nothing was too much trouble. We do visit The Round Oak alot as does my Dad. We have never had a bad experience! Throughly recommend!

Cosy airy environment, young manager Jordan welcomes you & Diane opens up, cheerful greetings & serves you efficiently with 3 joints carvery & help yourself to steamed vegetables selection, sauces, gravy etc. Call to order table & it's reserved for you so shown straight to it when you enter. Seats outside with canopy in summer & a good selection of beers,lagers,cider,wine & soft drinks at the bar. Fresh pizza made to order. Good for groups, couples & a room for parties too. Tables cleared away quickly. Worth a visit.

The food here is absolutely delicious, almost as good as the amazing service from Jordan and maxine!! My favourite gaff xoxo Emily d and ebony are gems made my experience so stun!!

Carvery calzone fantastic. Great service from Sarah

Sarah was really attentive and the carvery calzone was fabulous!

Emily p was lovely and very helpful today! food was also great will definitely be coming again soon ! :)

I tend to go twice a week for a carvery and it is always excellent.Dianne and all the staff are always friendly and very helpful.Such a good atmosphere for a great meal.

Visited yesterday.. for a carvery ..delicious food . Our waitress was lovely Emily P. Polite friendly and very helpful ..hope we get the same waitress next week. Thank you.

I went here for the carvery on Easter Sunday of all days with my family. Staff here were exceptionally helpful, polite and very on the ball. Couldn't fault anything about our visit and Olivia who was our server was amazing, even taking the time to speak with my 5 year old son about Easter which we all appreciated .Thank you

Had a lovely meal at The Round Oak. The food was good and our waitress (Emily P) was lovely and very friendly and professional.

Booked last minute on the way back from a few days in London. Online booking was swift and easy. Arrived and there was lots of parking space for a busy Easter Sunday. As soon as we arrived we were promptly seated. The restaurant was busy but it didn't feel overcrowded and plenty of space - really good layout. We ordered via the online function and our drinks and carvery receipts came promptly. Food on the carvery looked amazing and fresh and lots of sides to choose from. Our waitress Olivia was really kind and helpful and ensured we have everything we needed. We ordered my 5 year old the mac n cheese and Olivia spotted she was struggling with her fork so swiftly came over to offer her a spoon 😊. We needed a takeaway box too as my daughter did not finish her food and Olivia was prompt in getting this sorted for us with a takeaway box. Amazing service and so friendly. 100% would dine there again as it was our first time 🙂

Food was great & our server Emily P was really helpful and polite, would come again.

Excellent service food was lovely and hot nothing to much trouble especially diana absolutely brilliant 👏 😀

Went for a family birthday meal and all was excellent, food and service perfect. Especially Diane - she was very kind and helpful! Just brilliant. We will be back!

Had a lovely carvery for our tea plenty of meat & great selection of potatoes & vegetables, Jordan was so lovely gave us really great customer service , would highly recommend going to the Round Oak !! Will be going back

Lovely clean pub, staff friendly, carvery was vert tasty - good value for money 💰

Didn't book, but they managed to get us a table. Food was delicious, as always. There was a choice of 4 roasts and plenty of vegetables too. Staff are very friendly and welcoming. One member who is always helpful and polite is Maxine, it's always a pleasure to see her.

Brilliant service from Ebony when ordering food and drink. Efficient and helpful. Also nothing was too much trouble for Jordan when ordering our desserts. Very friendly efficient and a credit to the company. Will be back. Thankyou

Wonderful managers and staff all topped off with a lovely carvery… well done

always had a good meal, but today I ordered two Sunday Carverys via just eat. When food arrived it was cold, gravy was like water with the diner resembling a dogs dinner, never seen this much sweat corn on a Sunday roast, had to bin the lot. Will not be using these again from a very disappointed customer 😒

Olivia who is marvelous serves me and my husband every sunday. She is very polite helpful and such a lovely person. Alan is an amazing manager.But everyone working here makes our Sunday amazing. The food is amazing as well as the chefs who serve us. I very much recommend. A great pub for all the family you will not be disappointed!!

Really easy access for my elderly mom food was brilliant all fresh and veggies cooked well really nice place

Lovely restaurant 😊 staff really friendly, food hot and great selection of vegetables delicious as always 😋

Ordered a calvery and a fish and chips at dinner time today lovely service as usual fresh and hot and the lady who brought us the food your a credit to your work place always smiling and very welcoming

First time visiting to the round oak stone house and I'm not disappointed. Me and my family had a carvery and it was very good value for money the staff was pleasant. We even had pudding and it was amazing. Would definitely recommend you to try it we will definitely be going back.

The food was good, average carvery, but great service from Alan and the rest of the staff.

Meat was dried up like it had been left out too long. Poor choice of veg, peas carrots and cauliflower cheese very watery. Disappointed!

Always love coming here for food. The food is exceptional everytime and the bar service is impeccable. Last time I came in Pauly and Ethan were amazing on the food and Jordan behind the bar was so friendly and welcoming.

Lovely dinner for Mother’s Day. Had a lady called Maxine who was very helpful and accommodating, she bought some crackling to the table and supported us to use the side door to take my grandad out who is blind. She was wonderful. Thank you Maxine.

Was told we needed to sit outside when doing this we went in to the carvery got our food and sat back outside a member of staff said she couldn’t get us any salt or pepper also refused to give us a take away box as the left overs get “binned” Will not be attended again as staff are rude and have I no idea what there doing!

Food was absolutely amazing, staff were so attentive too. Olivia H thank you for looking after us! Such a lovely dining experience. Will definitely recommend and return.

Great variety of veg that was good Unfortunately, Dry overcooked pork and Beef ,meat portion size very meen..

It was a friends birthday and he suggested we try here for lunch. We arrived at just after midday on a Monday, and as expected it wasn't busy. The first thing I noticed was we were expected to scan a QR code to order and presumably pay for food and drinks using a phone from our table. My friend doesn't have a mobile and I will not pay for anything via a phone for security reasons. We ordered drinks at the bar and found a table. We decided what we would like to eat and I went to the bar to order and pay if that was an option. Luckily they will take orders this way, otherwise we would have left. We both had a mushroom starter, I had gammon, egg and chips and my friend wanted bangers and mash. After paying, a scrap of paper was handed to me that simply said "sausages". For some reason didn't question it and no explanation for it was offered and the staff member vanished before I could have asked anyway. I assumed it was some form of receipt, but I didn't know. The starters arrived quickly and they were nice but nothing special. I was halfway through my starter when my main meal was delivered to the table. Cutlery and condiments were already on the table but there wasn't any vinegar for the chips anywhere. My food was served on top of a square of paper which was on the plate. The gammon wasn't what I expected, it was more like a couple of slices of boiled ham. The paper started to tear as I cut my food with a knife and before long the moisture in the food caused the paper to fall apart. I spent most of the time picking bits of paper out of the food before I could eat it! There was no sign of my friends main course. Eventually I managed to get the attention of a waitress and asked about his food. She asked what he had ordered and only then were we told that he had to take the scrap of paper with sausages written on it to the carvery area to collect the food himself. I wasn't told this at the bar when I ordered. The quality of the food was average for this type of establishment. There was "background" music playing throughout our time there which was so loud we couldn't hold a conversation. We eventually gave up trying as we were having to talk loudly and couldn't really hear what we were saying to each other. So based on the whole experience, we won't be going back. Just an update to this review. Someone at the round oak replied to my feedback. Apparently the gammon is hand carved from a joint. This doesn't alter the fact that it was spit thin and there wasn't much of it. They said vinegar is not put on the tables because they are mainly a carvery, but it is available at some type of "station" somewhere within the pub. We were not aware of this "station" or where it may be located or what we might be looking for. As we are only talking about a small bottle presumably, wouldn't it be a good idea to put it out on the tables rather than expecting us to go on walkabout on the hunt for something we are not even sure they have? They claim not to sell bangers and mash. Well somehow my friend who I was dining with managed to have this on his plate, eventually. I don't recall him leaving the premises to collect it from another establishment or bringing it with him from home, so I think it's a fair bet he did get it from here. I made a comment about the "background music" being so loud that we gave up trying to have a conversation. They said if we had asked, we would have been guided to a less noisy area. As the staff were as abundant as the crew of the Mary Celeste this wasn't possible.

The staff were very helpful, the food was delicious and me and my children had a lovely time! We booked last minute and Allan managed to get us a table. Thank you so much!

It's a decent place only tried carvery which is good and all u can eat ice cream kids love it

Great food and service as always. Will keep coming back.

Came to the round oak for lunch today and it was perfect the staff was amazing and the food what superb couldn’t fault it at all

Had a double birthday meal and had a great time, carvery was lovely and desert was lovely,staff were very friendly and service was great, Thank you Emily 👍

Food and service were great. Emily was our waitresses.

Great food! Fast and friendly service Emily was our server

Great food and a great atmosphere - Emily P served us, she was really friendly and provided a professional service.

Food was great with fast and friendly service from our server Emily.

Amazing! Emily looked after us so well great atmosphere very friendly people

Really lovely atmosphere for everyone, plenty of parking, amazing quality carveries and delicious desserts. I would recommend to the whole family! If you have any dietary requirements, just let them know and they’ll accommodate for anyone.

We celebrated a 30th birthday, suitable for all ages and Olivia was very accommodating as were all the other staff. Carvery was lovely, as was the atmosphere 😊

Great food. Great service lovely lovely place. The staff are all so friendly .

Came for a meal. The food and service was brilliant. Meat cooked to perfection. And Emily was so kind and helpful. Definitely recommend

Fantastic service the lovely Diane served us and always pleasant and lovely food prepped and cooked perfectly by paul

legendary place 100% recommend! servers are all amazing and guaranteed to make you smile and enjoy your time here😌

this place is lovely and the team are extremely welcoming! food is 10/10!!!!!!

I would like to say a big thank you Diane she was amazing help and the food was amazing would defo come again

Always go here for a carvery. Love it. Had a couple of off days when I've gone up for the carvery and something is missing, but they tend to bring it out pretty quick. They do specials on certain days. I've had the pizza, was tasty. Defo worth booking a table in advance. Always pretty busy if you're trying to just walk in.

Came for breakfast today. Decent choice in for breakfast and decent quality. However both times we have been in the pub is horrendously understaffed with only one person serving and a "manager" walking around.

Had a carvery. Party of 4. 2 had the scant scrapings from a turkey that had been there a long while and 2had to wait while a new turkey was produced. Despite the fact that we requested that we were served together the chef was not helpful and 2 of us had to eat our cooling lunch whilst the other 2 waited for the new turkey. This is the second time that this has occurred. Not good enough.

Had the all you can eat breakfast , great choice & plenty to fill your plate , very pleasant staff , special mention to Alan who made me a lovely cappuccino, look forward to returning with my family

Lovely meal, great food and great service. We visit often.

Are you 100% sure your onion gravy is gluten free?

Had a lovely time after bouldering. Jordan was especially nice and gave a great service. Would definitely go again.

So disappointed, food was terrible, we went for a family meal and everybody was eating at different times, food wasn’t very warm when it arrived and just basic rubbish. Toilets were filthy too along with the seats. Will not return or recommend

Really enjoyed it staff was great they had a power cut and Jordan coped with it great full marks 😀

Great service friendly staff excellent food

Can't beat a good value roast, and the service was spot on.

Food was okay. Service was friendly and good. Will be coming again as I want yo try their carvery as they look really nice.

I have visited multiple times over the last few months with family and have been very impressed with the carvery, burgers and Pizzas. All the staff are pleasant. Emily P always has a smile on her face, is friendly, professional and accomodating.

Carvery good value and plenty choose from.

We really enjoyed our visit to The Round Oak for bottomless prosecco and pizza. We upgraded to the cocktails option and the thought it was excellent value for money. Our 90 minutes didn't start until pur first order was put through, which I thought was great as with most bottomless deals, your time starts as soon as you're seated. Although staff were busy and sometimes we had to wait a little while for our drinks, they were still very aware and apologetic about it. Our server (Jordan, I think she said her name was) was lovely. She even said she would start our time once we ordered pizza as our first drink order took a while. The first pizza I ordered wasn't available so she even added and extra 30 minutes onto our time to make up for it. We didn't have room for a second pizza but we were allowed to order another one and they gave us takeaway boxes for it. Thank you Jordan, you really went above and beyond and made our experience a great! I will definitely return to do bottomless at The Round Oak again.

Sunday roast was delicious as always, friendly staff, bit slow behind the bar.

came in for a carvery and it was great food, was served by emily p who was lovely, will definitely come again!

Amazing food, brilliant service from Emily! Lovely atmosphere, felt very homely

Food is amazing the carvery Is very filling would recommend

Worst carvery around,previous visit wasn't great but we thought we'd give it another chance,big mistake,very little choice of veg,stuffing was dried up and tasteless,The amount of meat given was like a child's portion,overall very poor quality,overheard other diners saying similar things to ourselves,if they charged £2 it would be to much,,,,,,

Fab carvery at the Round Oak, helpful staff ,all very pleasant, compliments to the chef ,very reasonable prices

Great carvery pleasant staff value for money

Brett runs a great carvery, we love this place and he always looks after us

Everything was really nice on the carvery . The meat was cooked to perfection and the roast potatoes were just how I like them. The staff were nice and friendly and we did not feel rushed.

Easy to park. Warm and welcoming atmosphere. Great food. Hot and tasty. Good size portions. Staff pleasant and attentive. Happy to recommend and will be returning again soon.

Lovely food , very helpfull staff

Took the family to the stone-house merry hill today and Jordan and staff are really nice, always smiling. Me and my partner had roast dinner, the roast potatoes are the best I've had,the kids had the pizza they are freshly bake all the staff are really nice, always happy to help definitely recommend going again

We come here quite alot as it's just down the road, everytime the food has been fantastic- best carvery around 👌🏻 staff are so friendly too! Shout out to the lovely Jordan!

Absolutely love the Round Oak, the staff are fantastic, the carvery is always well stocked and the food has always been delicious. We've been about 10 times now and always had a fantastic experience. Highly recommend.

Come for breakfast today, Brett looked after me, was brill

Love this pub, great food and friendly team always an enjoyable experience. See you soon 😁