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4.3

Based on 3.037 opinions finded in 1 websites

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Nº 301 in 866 in Dudley

CUSTOMERS TALK ABOUT DISHES WITH..cookedmeatoldroastcheesepizzaburntladyturkeypotatoesroundvegetables
Score
OpinionsNoteGoogle3.0374.3

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Lovely food which was hot and tasty..Jordan was very pleasant and helpful.

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Paul Wheatley . 2024-10-02

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Great carvery on the whole. Keisha is such a lovely server, always greets us with a smile and nothing it too small when we need assistance.

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Zellan Hackett . 2024-10-02

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Friendly welcome, carvery always good with plenty of meat and veg and good value for money.

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Stephen Edwards . 2024-10-02

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Once again headed to our local carvery to escape the rubbish weather & treat ourselves to a carvery, as always the food was perfect & the staff members were lovely, Jordan sat us down at our table she was ever so polite & came to check on us - she also came to our aid when we needed a top up of salt & pepper, usually we wait ages for this sort of thing at other restaurants but Jordan was swift & came right back - she really does go above & beyond ensuring customers are more than satisfied, a true credit to her team. We will be back!

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Kayleigh Rogers . 2024-10-01

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Cracking gaff. Food cures depression. Jordans a delight. Diane should be a supermodel, but makes a fantastic addition to my local. Someone needs to send me ebonies contact details ;). Keisha and emily are annoying but in a really nice, endearing way. Chef Dom belongs in fitness magazines. Never seen anyone rock chef whites like that man. Watching him carve my meat made my mouth water, and i wasnt even looking at my food. Finally, if you get chance to be served by allan, push your way to the front of the queue. You wont be dissatisfied.

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Joseph Washington . 2024-10-01

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Had 2 carverys delivered lots of vegetables if your a vegan,lack of meat wasn't even enough for a 2 year old baby and extras not delivered,rang pub to complain had phone put down twice by rude arragont inexperience staff members who clearly have no personality to be working in retail ,will never use this place again

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mark “m” moynihan . 2024-09-29

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Best carvery around! Love this carvery.Special mention to Jordan. Always kind and aways pleasant. Exceptional customer service skills. Food was very good. Good helpingnof beef and pie ty of vegetables. Thank you x

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Lynn Whittaker . 2024-09-28

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All you can eat was nice, a little selection but nice quality and fresh. The lady who served us was friendly, attentive and helpful. Asking if we had been before. All these little ones things help. Coffee was average, a little too milky or not enough coffee I couldn't decide but it was far from uneditable. There weren't many people when we arrived but it was busy when leaving.

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Richard Smith . 2024-09-28

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Good service Good food Good drink

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frank goodes . 2024-09-25

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This was the 2nd time I visited and again could not fault my visit. Food, service and friendliness were all exceptional. Best carvery in the area for cost. Many thanks Pete stone

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Barb Stone . 2024-09-25

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Great food, friendly staff! Always enjoy a meal here, especially with my little boy! The baby bowl is good value for money and the strawberries and ice cream didn’t disappoint 🙂

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Laura Winchurch . 2024-09-25

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Had the large carvery for the extra meat bit of a joke 1 slice of turkey and 1 slice of fat and gristle meant to be beef, stale hard roasters, put in notes no cauliflower cheese and no stuffing they put in both. Will never use this place again.

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Tracy Brown . 2024-09-24

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Been too The Round Oak House In Brierly Hill a few times for a,carvery. Cannot faulter any of it. Choice of three meats and good selection of fresh cooked veg and condiments. Meat always tender and succulant Food always,piping hot and you can help yourself to the veg. Staff on the servery are always polite and professional and smart in appearance and staff waiting on tables very tentitive professional and smart in appearance too. Place is spotlessly clean too. Drinks at bar are very reasonably priced too. Thankyou, too, all in the kitchen preparing and cooking the food.

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Christopher Taylor . 2024-09-23

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This place has a lovely friendly atmosphere. Staff I spoke to were friendly, happy and helpful. I came in for 2 too goodto go carveries. What I got was less than I had hoped for but still worth what I paid. There was no gravy so I made some to add to it when I got home.

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Becky Thomas . 2024-09-22

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Carvery was nice, staff friendly and helpful

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rogerj1974 . 2024-09-15

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Smashing burgers done by Jordan, who is still in training, all I can say keep doing them like that, and you will get no complaints.

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Kerri Bullock . 2024-09-14

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We have just had the bottomless pizza and cocktail deal which was £30 per person. You get two hours and they bring you whatever cocktail you want and as much pizza as you like there was super friendly and they was very attentive. I would recommend this place any time and we look forward to doing it again at Christmas.

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martin fisher . 2024-09-14

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Great service, Olivia was fantastic and looked after us and made my daughter feel very welcome.

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Ade Smith . 2024-09-14

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One of the best carverys I have had in a.long time,everything was piping hot and fresh

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Dave Love . 2024-09-13

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Great food lovely staff would highly recommend

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Darren Stevens . 2024-09-11

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I'm not sure why it's so busy and you have to queue for half an hour to get a poor carvery. Staff doing their best so no fault there

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Paul Crombie . 2024-09-11

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Table booked for 6 people. Had AMAZING service from all the team, ebony and sarah especially who are both superstars. Sarah called me up personally to advise of a fault with an electrical issue and advised if we wanted carvery she didn't want us wasting a visit ect. This is 100% above and beyond excellent customer service. In the end everything was resolved and we had a fantastic meal. Great work . Stonehouse please commend these two superstars. What an asset to the business. Well done Sarah. Well done ebony . All the best 👍

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Martin Stone . 2024-09-10

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OLIVIA IS A DELIGHT, WELCOMING,PROFESSIONAL AND FRIENDLY. WELL DONE OLIVIA!

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Gail Edwards . 2024-09-08

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Kiesha hosted our pizza party for my 4 year old, they had a lot of fun and was a really good experience, price was also really good and was something a bit different! Staff were nice, room was prepped and it looked great- only bit of feedback would be going forwards is that it could be a bit more lead and directed for the kids, and could potentially push to cater for 12 kids. Other than that Kiesha done a great job for 10 excited 4/5 year olds. Overall it was a fantastic evening! Definitely recommend.

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Jay N . 2024-09-07

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Dianne was lovely and very welcoming. Asked about our meal and was pleasant lady credit to the restaurant more staff needed like dianne

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Matthew Law . 2024-09-06

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The food here is absolutely delicious, almost as good as the amazing service from Jordan and maxine!!

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Nigel Shaw . 2024-09-06

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First time here, will defo be back! Food was amazing, great choices and fab atmosphere. Thanks so much!

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Courtney Holloway . 2024-09-06

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Really lovely place, staff are all very friendly and the food is good and very well priced will be back again!

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Katie . 2024-09-06

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We sat by table 15 the shelf was full of dust, broken lamp shade covered in food , a information board on the shelf had food stains on it also the young girl i spoke to came and wiped the shelf over and took the information board away .Lamp shade on window sill was dirty, walls had holes in think its needs alot of TLC.The carvery wasn't the best .

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Elaine Leeson . 2024-09-06

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Food was lovely and service was the best.

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HypoGamer HD . 2024-09-06

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Lovely food and great atmosphere! Lovely lady Diane really helpful and very polite

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Lauren Lowe . 2024-09-06

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Really lovely carvery and great service by Diane 👍👍👍

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TONI-JAYNE BOUNCER . 2024-09-06

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Great food and staff. The manager Jordan is really good at her Job and is always great to see her

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Mike . 2024-09-04

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Great service from Jordan and team. Welcoming friendly staff and nice food.

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Michelle Jones . 2024-09-04

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Lovely staff and Charlie's beef is beautiful. The food was lovely

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Lisa Cole . 2024-09-04

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Booked for my mother's 90th birthday. Everything was perfect friendly staff, excellent food lovely atmosphere. Thank you !

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Sharon Smith . 2024-09-04

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Another lovely evening, good food and good atmosphere, Jordan and Keisha are great host and help us make the most of our date night

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Richard Chatterley . 2024-09-04

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The food was excellent tonight. Congratulations to Charlie the chef. The staff are so friendly especially Jordan who looked after us so well.

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Marg Bailey . 2024-09-03

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Service was brilliant, food excellent

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Lynne Gwilt . 2024-09-03

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My son enjoyed a lovely pizza made by jasmine. Charlie on the carvery did amazing and my daughter and myself enjoyed our meal. All round great service.

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Sharon Doyle . 2024-09-03

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Food was absolutely delicious! Thank you for the amazing service!

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Andy Dingley . 2024-09-03

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Jordan was very polite and helpfull and Charlie the chef was his first day and the meat was very tender if any complaint the gravy needed to be more thicker but everything else was very tasty and hot, I even asked for an extra Yorkshire pudding to soak up the gravy. Over all very pleased well deserved after a day's graft over all service and experience 5 stars

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Matthew McElhinney . 2024-09-03

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My visit to the restaurant this evening was amazing. The staff Jordon and Charlie the chef were outstanding . It made my visit most enjoyable. Would recommend to my friend and family. Thankyou

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June Goodes . 2024-09-03

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me and my mom came in and had keisha as our waitress she was really lovely and so helpful! the food was excellent definitely recommend lovely staff and great food 👍

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danni leigh . 2024-09-03

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Food was great.......nicely cooked.......lovely carvery .....had to wait a little while to get served at the food counter....... About I waiting while no server to serve .....but then he came out and the queue soon went down

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David Williams . 2024-09-02

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we ordered through the app thinking it would make the service quicker, we had to queue for 30 mins to get our carvery, and 30 mins for a hot chocolate to arrive to our table, in the end I had to go up to the bar with the reciept to say we haven't got the hot chocolate purchased, they looked at the reciept several times before apologising and making the drink for us.

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Fiona “Nona” Myers . 2024-09-02

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I came in with my son and daughter and I was served by a girl called Sophie, she was so welcoming and amazing with my 2 little ones they didn't know what they wanted and she was very patient and helped them through the menu, also she was beautiful!! Was so nice going to a place and the staff are amazing with you and your kids. I highly recommend this place the food was so nice x

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Demi Khan . 2024-09-01

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Very slow on service..food was bad roast potaoes hard beef was like old boot leather won't be goin back

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Dave Bopper . 2024-09-01

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Awful experience, items not available on the menu. Cleanliness left a lot to be desired, namely the ice cream sauce and side area. Dirty tables on restaurant and empty tables not cleaned thoroughly. Lacked servers as I had to find a server after waiting over 15 minutes to get our table cleared and ask for dessert

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Adam Ferris . 2024-09-01

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We had a lovely meal. Food was tasty and decent size. Waitress Diane was lovely and really helpful making it a pleasant family meal.

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JADE Allen . 2024-09-01

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Very nice breakfast, would 100% recommend. Staff very friendly, Alan behind the bar was very helpful and polite, will defo be coming back

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Joel Weaver . 2024-08-31

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Great food great service! Alan was very helpful and friendly. Will be returning for breakfast soon!

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dean weaver . 2024-08-31

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Great breakfast and service from Alan was great too! 5star will be returning!

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Costas Doukas . 2024-08-31

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Great breakfast… the waffles was an added bonus too! Alan was also great, great service and very friendly nothing was too much trouble. Will deffo be coming back ☺️

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Daniel Weaver . 2024-08-31

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had a lovely experience Sara was very helpful and couldn't do enough for us highly recommend

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Kita Maeyy . 2024-08-28

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Food and service was absolutely amazing! Especially the service from Jordan!

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Samantha Lane . 2024-08-27

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Lovely meal. Great service. All staff are very friendly and welcoming. Special mention to Jordan and Diane who are always so cheerful.

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Kevin Dandy . 2024-08-27

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Had the 2 courses, carvery and desert. Food was very good as always . Service and staff excellent. Thanks to Jordan for looking after us.

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Pauline Roberts . 2024-08-27

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Service and food were excellent. Jordan who served us was really attentive, checking everything was ok. She was friendly as were all the staff. Lady at the till was very patient as I got confused with an offer!

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Debora Gramann . 2024-08-27

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Good food, good service at a very reasonable price. Will definitely be coming here again

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Jon Penhallurick . 2024-08-27

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Food was good and service friendly 😁

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josh broughton . 2024-08-27

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We always come here for family meals. The staff are amazing, friendly and welcoming. Food is always made to high standard. Would definitely recommend this restaurant to anyone

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Vicki Louise . 2024-08-27

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Would definitely come here again! Lovely food!!

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Elizabeth Robb . 2024-08-27

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Lovely friendly pub, food is always top quality and the staff are very friendly! Highly recommended!

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Elizabeth Robb . 2024-08-27

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food was amazing, and staff were polite and helpful, would definitely recommend :)

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Lauren Platt . 2024-08-27

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Wonderful selection of food for any choices, my son really enjoyed the fresh veg. Really good value for money.

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Ellen Curtis . 2024-08-27

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Great experience here this morning. Friendly and welcoming staff, especially Allan. Would recommend 10/10

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leanne jamil . 2024-08-27

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Absolutely the worse restaurant I have ever been to.

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Judith Dorsett . 2024-08-27

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great food, great and friendly staff. allan is great to speak to, very welcoming. great and affordable price. would recommend all you can eat breakfast.

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Francesca Clee . 2024-08-27

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Been wanting to come here for ages and try it out and I wasn't disappointed. Firstly the service is amazing and the best service I've seen for a while. The staff are quick when it comes to serving and cleaning tables and they are polite and very warm to be around. This place is very cute and cozy as well which makes a date night here even greater. The only sad part was the waiting time and some of the food. I understand the wait time for alot of place is half an hour but for starters we were waiting for around 40 minutes, for mains we were waiting for about an hour and desserts was another 15 minutes. And the starters weren't the best either so I'd probably skip over those. But the pizzas are great and this place has one of the best desserts I've had in a while. I'd definitely come again especially to try the carvery.

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golden_piggiesdraws . 2024-08-27

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The waitress was very good for our table. We were on table 16 and she was very efficient. Sorry I don’t know her name. The food was tasty too and the price was good.

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Suzanne Bate . 2024-08-27

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Really good food very helpful staff

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Darren Jones . 2024-08-27

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Carvery very good for price paid.

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Sandra James . 2024-08-26

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My husband and me enjoyed our experience at the Round Oak the staff were very friendly and the food tasted lovely :)

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Elizabeth Plant . 2024-08-24

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key did a brilliant job when i came for food, she helped me decide what pudding i should have and she made me feel very happy with my visit.

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Imogen Haigh . 2024-08-24

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Not impressed with carvery, potatoes hard, pigs in blankets burnt and in general people waiting for certain foods so rest on plate was getting cold apart from that the lady who served us was lovely and very apologetic

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Sharon Vivash . 2024-08-24

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Nice prices carvery. But quality of beef was awful

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Sharon Robinson . 2024-08-19

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Front of house management, and management team leaders are superb. Excellent service, great food...perfect.

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Vic W L . 2024-08-18

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Beautiful food and lovely service. We didn't have to wait long, Excellent service and staff very friendly and smiling ☺

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Marcea Ashby . 2024-08-18

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Great carvery, only down side only 1 bitter on tap

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Tracy Cochrane . 2024-08-17

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Went last weekend, Keisha was very welcoming with the menu options and helped me decide (I am a picky eater). I had the Pepperoni Pizza and had a drink alongside it, excellent food, decent price for it all and the staff were outstanding. Would recommend to anyone!

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Daniel “MagicMonkey99” Cottrell . 2024-08-17

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Great Food, Exc Service. Sophie made our Party booking feel very welcome. We will definitely return 😁

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Julie Wall . 2024-08-17

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Very good food. Nice service and clean and tidy area to eat in

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cheree perkins . 2024-08-17

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Good atmosphere, good food, friendly staff

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Laura Gennard . 2024-08-13

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Shame today, had a carvery, served tge meat then had to wait over 10 mins for veg, staff didn't appear bothered, such a shame because usually nice,

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Angela Freeman . 2024-08-12

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I always come with my friends here for a carvery and have a lovely time. The waitress Key was very polite and a lovely girl.

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sim i . 2024-08-11

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Served by a lovely gentleman, by the name of Allan. Very helpful with my sister who is wheelchair bound. Service was the best.

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Lesley Davis . 2024-08-09

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Allan the barman is very pleasant and friendly, service very good, food very appetising.

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Linda Walker . 2024-08-08

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Had a meal with family to celebrate a birthday. Good food and desserts, nice cocktails. Staff were friendly, especially Allan. We have visited this site many times and he is always friendly and welcoming. I would like to thank Allan for making our night, he is a credit to you!

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Karen Gill . 2024-08-08

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We've been going here for years. Absolutely outstanding food and wonderful staff. Especially Alan, Maxine and Di at RoundOak Dudley branch. Nothing is too much trouble for these members of staff. Very helpful, polite and cheerful. Would highly recommend the dining experience. If I could give 6 stars I would 🌟 🌟 🌟 🌟 🌟 🌟 update.... been again today 7/8/24 and again outstanding food and service from Sarah and Di. Highly recommend you won't be disappointed x

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Rob Mullett . 2024-08-07

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I booked a table for a very special and personal occasion. Alan looked after us and made our event so incredibly memorable. He and the team more than went the extra mile in terms of exceptional customer service and I can’t thank them enough for looking after us. Simply perfect and we’ll be back again soon. Probably November for my 40th. Should also highlight that the quality of the carvery was amazing. The meat was tender and veg etc were bang on.

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Adam Wootton . 2024-08-05

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Went Friday evening not many people in. Food tasted good but again was only luke warm. No condiments bowls empty no one around to ask for more. I suggest again that you provide microwaves to warm food up. Spent £25 for 2 carveries and 2 drinks. Overall disappointed would definitely come more often if food was hot.

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Amanda Cox . 2024-08-04

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Diane our waitress couldnt do enough for us, she was polite and friendly will definitely visit again

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Tracey Dean . 2024-08-04

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Really easy access for my elderly mom food was brilliant all fresh and veggies cooked well really nice place

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lisa penn . 2024-08-04

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Food was outstanding! Massive shout to the chef Dom and a massive thank you to Jordan.

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Jessica Willets . 2024-08-02

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Good food and service. Good value for money.

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Rebecca Peever-Cooper . 2024-07-29

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A great afternoon Sundayday 28th August 24. I have 5 food allergies which is normally a nightmare. Jordan and the team were amazing. Jordan made sure I was ok with a carvery and ensured I could enjoy my food in a safe environment. Would recommened any one with allergies to eat here. Amazing food, lovely atmosphere and great staff.

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K . 2024-07-28

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A lovely celebration for a 75th birthday. Always enjoy the carvery here. Jordans service was great

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Anthony Bingham . 2024-07-20

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Here to celebrate my dad’s birthday. Food was good and Jordan was great. 👍🎂 Thank you

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Nikki Whitehurst . 2024-07-20

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Carvery is decent. We've enjoyed our family celebration here. It's done out nice inside. Jordans service was great

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Alice James . 2024-07-20

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