Based on 183 opinions finded in 1 websites
Based on 183 opinions finded in 1 websites
Nº 112 in 230 in Forest Heath
Opinions
I have just been for a family lunch that was enjoyed by all. Very good food and friendly helpful staff. Thank you.
Nick Fairs . 2022-03-01
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My partner and I thoroughly enjoyed our one night stay (visiting Newmarket on a Virgin Horse Racing Experience). We were given a very warm welcome by Allan which continued throughout our time there. We had originally been allocated a first floor room but immediately on noting my mobility issues he very kindly offered a free upgrade to a ground floor garden room which was greatly appreciated. Dinner in the restaurant was excellent - we were served by a very pleasant young girl called Freya who also deserves special mention for her enthusiasm and good humour. The full English breakfast the next morning was the best we have ever seen - the only complaint would be that there was too much of it! The variety of food on offer on the table was incredible. All in all, a very enjoyable stay - well recommended.
Jean O'Keeffe . 2022-02-08
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Really welcoming old country house, good food and spacious rooms and great service
Dan . 2022-02-03
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Lovely staff, great food. Rooms are well appointed however mattress wasn't good at all. Other than that, lovely
Shani Botha . 2022-01-26
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I would give 5 for food could not fault it. For me the price of drinks was way over the top £5 for a pint of IPA not for me😞
Brian Crump . 2022-01-20
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Great staff, really friendly and helpful. Dinner was good. Breakfast coffee was a caffeine addicts dream 😊
James Clarke . 2021-12-23
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Comfortable, welcoming country hotel. Good food and excellent staff.
Adrian Donaghey . 2021-11-28
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Stayed one night while our one of our dogs was having surgery in a local vets. Our other dog was made to feel very welcome including being allowed into the bar area where we had our evening meal on a table setup specially for us, while the other guest were catered for in the restaurant. All the staff were excellent in particular Rob and Allan showed great customer service and allowed us to remain in the hotel while we waited for the outcome of the operation the next day. The meals were excellent especially the vegetables, kudos to the chef. Lovely breakfast. The house and grounds are lovely and has very period character. Only issue was the loose flags in the carpark which made a noise when cars ran over them but probably only an issue if you are in separate coach house rooms. However every thing else was excellent.
Shane Agnew . 2021-11-26
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Nice hotel and nice staff and spacious rooms.
Thomas Coates . 2021-11-16
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Poor menu if your vegetarian especially for Sunday lunch
Revd.Cheryl Belding . 2021-09-21
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Just back from the Sunday roast. Really good!
Tony Warford . 2021-09-19
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Fantastic rooms, well equipped and overlooking the gardens which was perfect for us and our dogs. The staff were superb, friendly and attentive without being a nuisance. I could not find a fault even if I tried. We will definitely look at booking again when we are in the area.
David Brooks-Smith . 2021-09-12
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Lovely hotel, very friendly. Will definitely stay here again next time in Newmarket
Ian Harding . 2021-08-31
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Went out for lunch with the family for the first time in 18 month's the service, food was excellent splenty of it on the plates and the prices was very competitive so if you are in this part of the countryside you need to have lunch there but you need to pre book as it gets very busy
Ian Smith . 2021-08-31
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Lovely hotel that deserves to do well in these difficult times. Lovely food staff and service. Could do alot worse, we will return.
Nick Shepherd . 2021-08-31
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Hosts were great, did everything they could to ensure a pleasant stay, food was very nice & restraunt was of nice anbience, will definately stay there again if we go to newmarket races again, great location for a racing base
Mal Lloyd . 2021-08-08
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Clean, tidy ,nice food in restaurant very helpful and polite staff
iain millington . 2021-08-05
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For the price you will not find better. Rooms are dated but the decor in the rooms make them very well presented. Staff helped us if we ever needed anything and they were bright and cheerful which is always nice to see. The garden at the rear is very attractive and on a hot summers day looks like it it would be great to sit out in. Any negative comments should be ignored as you won't find better for the value. We will be staying here again whenever we are in the area. Ps - little one didn't wake up once in the night so another positive.
Josh Davis . 2021-08-03
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The staff were lovely, but sadly the room was very dated and the bathroom was grubby. It definitely needs some maintenance work done on the building as a whole.
Helen Ashley . 2021-07-22
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Excellent Service and beautiful garden. Highly Recommended.
Chauncey . 2021-07-22
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The food was delicious and Alan and Rob bent over backwards to look after us all. We will visit again
Jenny Day . 2021-07-21
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Great service great management. Lovely relaxing environment. Food was good quality and very well cooked.
Jack Beaven . 2021-07-04
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We loved our stay here. Great food, lovely garden space, comfortable, attractive room, very kind people working here! Thank you..don t hesitate to drop us a line if passing by in France:)
Anna BEN HAMIDA . 2021-06-27
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Great midweek deals for meals. Nice main menu mid range pricing. Food is good.
Anthony Wood . 2021-06-25
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My Son & Daughter took me here for my Birthday in May. Beautiful meals & plenty of good service.
Vivienne Cooke . 2021-06-12
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Very friendly staff and delicious roast beef!
Sean Mann . 2021-06-05
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Celebrated a birthday meal, it was quiet being a Monday evening which was fine, lovely environment, picturesque surroundings and staff warm and welcoming. Food was perfect.
Jason Cornell . 2021-05-18
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Beautiful setting, lovely food and the staff were friendly and couldn't do enough for us. I would definitely recommend and will make sure i get to go there again, hopefully to stay over. We had a business meeting in the garden what a great way to end the week.
Tracey Hicks . 2021-04-23
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We had to stay over due to our dog being at the vets emergency referral. I must say how lovely the guys were. Nothing too much trouble, polite, welcoming, just so accommodating. Thank you guys x nice food 😋
julie page . 2021-02-06
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Had a lovely lunch! The manager, Alan, was very friendly and accommodating. The food was great. Partner had a vegan burger which he said was the best he'd ever had. Highly recommend. Will be going back again soon. Thank you.
Rachel Brown . 2020-10-18
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Great pet friendly accommodation, lovely food and great service, staff made us feel very welcome. Will highly recommend and we would definitely stay again. Becki & Dan Marino and Ruby the dog.
Becki Marino . 2020-10-05
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Nice place dog friendly frendly staff food not so good
Dipak Solanki . 2020-09-10
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Lovely hotel and gardens - very friendly and helpful staff
Tracy Mann . 2020-09-07
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Didn’t get any brown bread and butter with my prawn cocktail . Roast potatoes some were not quite cooked in the middle . Not much veg . Not very welcoming just felt like a table number . First visit but won’t be returning
Jo Tripp . 2020-02-09
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Rooms dated, shower grubby, shower hose white with either other peoples deposits or kalk from the water. Bedside light didn't work. Breakfast okay. Staff nice.
Sally Last . 2019-12-31
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Room and breakfast OK. But the early checkout on a Sunday spoiled the experience a bit.
Christian Wehrenfennig . 2019-12-15
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Great food, friendly staff fab!
Maxine Turkentine . 2019-12-01
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Good value for money, cheerful, happy and helpful staff. Ample parking. Quite rooms. Will definitely visit again.
Sami Othman . 2019-10-22
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Best Roast Dinner had in a long time
martin Lane . 2019-10-06
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Went for a wedding and it was a nice intimate venue. The wedding room opened out onto the gardens.
Dawn Abbey . 2019-09-20
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Nice hotel, friendly staff, good beer!
Mark Brown . 2019-09-17
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Stay far far away. Deceptive online photos. Tiny room up 20+ steps with junk store furniture. Could furnish better from the roadside trash pickup. Dated. Worn out. Should close. Only bright spot was the young man Keith who serves a nice dinner in the restaurant. Only staff wearing a smile and a friendly hello. Badly stained bedsheet had to be replaced. Restaurant food was good. Nice outdoor garden to get away from the damp smells. Driveway slab stones are loose and bang as every car crosses them sending noisy shock waves into the tiniest of rooms. No hair dryer in room. Pint size TV. Smaller than my Laptop monitor.
Bert Oneman . 2019-09-16
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Nice cheap rooms even on late notice, accommodated my night shift patte4n and i wasnt disturbed at all
Mutt Mutt . 2019-09-09
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Good service and perfect quality
Anja Sriram . 2019-09-06
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Smashing food - just remember to arrive before 9pm. Non-residents are made to feel welcome.
Russell Long . 2019-09-05
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Booked my wedding here for mid September. Rebecca couldn't have been more helpful..
liz potter . 2019-09-04
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Loved it nice lovley staff full English break next morning enjoyed too.
Janices White . 2019-07-28
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Great place and good location , food is pretty Damn good . Make sure u dont sit over the well when eating in the restaurant .
samsonno11 1 . 2019-07-13
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Very cheap uncomfortable beds. Dated interiors. Has seen much better days .
Darren Smith . 2019-07-13
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The room was too hot because of the heating in the corridor was on. They couldn't make it. We get another room but the building is very old. They have some work to do! For me it's too expensive for what they offer. 5 stars is much tot high. It's not the European standard at all.
José Bitter . 2019-07-10
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Very poor condition, scruffy, falling apart, our room door falling off the hinges, window's didn't shut properly, window catches broken, sun faded 30 year old furniture, front of building and entrance door shocking, dirty, scruffy, falling apart, looks nothing like the photos on the advert, would rather of stayed in the equine hospital down the road.
Richard Clifford . 2019-06-22
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Nice friendly staff, good location, peaceful. Little roar from the main road but still nice. Out buildings also available
Art Anatolia . 2019-06-14
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Quality disabled room and service that helped with a smile. Good food too.
stephen doc andrews . 2019-05-21
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Great place to stay with friendly staff with beautiful garden
Farid Y . 2019-04-14
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Wow, 4 a boutique B&B. JUST awesome. Great service. Breakfast. Wifi. Great staff
milan thakur . 2019-03-25
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Clean and tidy bar and restaurant. Very quiet, no one at the bar area and had to press the buzzer and wait to get served every time anyone wanted a drink.
Ben . 2019-03-21
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What a lovely lunch very friendly staff very tasty food and great family atmosphere, easy access definitely a Sunday lunch recommendation
Deborah Pomroy . 2019-03-04
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Hotel very dated. Rooms very basic. One of the rooms ( in the garden)smelled of the sewers that tried to be cleaned by bleach. Heating was either sweltering or freezing. Coach house room very noisy at night with staff using the bins at the end of the day and cars. Not what we expected from the website!! At checkout time we tried to pay with a different card than the one we booked with and were told "too late I've already done it and it is to much hassle to change." I am glad we only spent one night.
Victoria Griffiths . 2019-02-19
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Very good food and good size rooms
David Hammond . 2019-02-03
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Half way through a 5 day stay at the Rosery. First time visiting but I've found it excellent as a place to stay on business. The room is spacious and warm and the bed is very comfortable and spotlessly clean. The room has everything you need, hairdryer, toiletries, refreshments. The staff have been very friendly. No complaints.
Orlaith Greenan . 2019-01-30
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Good location and stop off point, large room, decor needs refreshing, ok nights sleep, need a topper on the mattress as quite hard, no blackout curtains amd churchbells ring throughout the night. Food was average not many vegetarian options available yet dessert was very nice, strange to see xmas decoratuons still up. Staff are polite. Would stay again if in the area.
Francesca Owen . 2019-01-18
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Comfortable, quiet friendly staff
Paul S Brown . 2019-01-08
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Everyone here is so nice. Lovely garden and restaurant.
Tener Hades . 2019-01-04
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Great venue for a prize presentation. Just the right size for our group. Clean friendly and good food.
Stuart Field . 2018-11-26
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It was a traditional set up. The beds were comfortable (3 adults- 1 double and 1 single). We were fortunate that we had light luggage as there was no lift and we had to take 2 flight of stairs. The room is spacious enough, although no chair was available and an odd sink was placed in front of a mirror within the room. The en-suite was decent in size. The disappointment was the heating. It was way too hot and we were unable to adjust the setting as there was no knob to do it. We had to open a window to let air in resulting to incoming noise as our room was facing the road. Breakfast was average,with full english available and some continental selection on the buffet.
Rhea Lyn Paller . 2018-11-14
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Quiet , clean hotel. Not so sure about the throws on the seattes in front of reception. I would use them . It doesn't feel clean or hygienic even if going for the cost feel.
Ubuntu Seven . 2018-09-07
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Dated decor. bed obstructed access to bathroom. road close to bedroom
Lindsay Howitt . 2018-09-05
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Stayed for one night with my husband and little dog in the garden room.Really good and very clean and the breakfast was very good,would stay again.
Tracey . 2018-09-03
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Typical 19th century mansion house hotel. The quaintess and ideocyncracit design of rooms appeal to us. In house restaurant produces good food usually cooked to order. Breakfasts very good. Ideal location for Newmarket and Ely where a visit to the cathedral is a must. Recommended
ken hardy . 2018-08-14
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Quiet place with ample car parking, average food.
Narsinh Solanki . 2018-07-09
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Great little hotel. We were a wedding party of 8 and we felt like the only ones there. Thanks to the lovely friendly waitresses at breakfast and the housekeeping staff for keeping the rooms lovely for us. Truly a lovely all-round experience.
Mark McGugan . 2018-06-26
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Great food with extremely helpful and friendly staff!
Laura Rolph . 2018-06-17
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Very quiet place but in need of refreshment. Very poor breakfast
Dorothee Pujol . 2018-06-17
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Lovely tidy hotel, friendly staff and nice location!
Peter Massey . 2018-06-07
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Nice, clean and spacious room, really tasty and reasonably priced meals
peter cotterill . 2018-05-28
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Nice food and service. But the car park needs fixing up as the paving is very loose and uneven, could be dangerous.
Royston Woodward . 2018-05-22
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Just had the prosecco breakfast pre racing at the Rosery. What a beautiful morning. Relaxed atmosphere, lovely staff & amazing food. Set us up for the day.. Thank you 😊
Kelly Pegrum . 2018-05-05
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Good service and food. Bit old fashioned.
Jacquie Hide . 2018-05-03
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Terrible. Went purely to ask a questions at reception to which I was met with a scowl faced gentleman at reception named Alan who spoke to me as if I were no more important than the dirt on the floor. Would never spend a single penny there again purely due to this experience.
Ben Crane . 2018-04-26
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Staff were wonderful and welcoming, rooms were a nice size and comfortable. Food menu & drinks were expensive for what you got! Will definitely return! Thanks for a lovely stay!!
Luke Johnson . 2018-04-23
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Lovely environment. Food good. Service good.
Stella Gooch . 2018-04-22
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Great food and service very good beautiful garden
Carl Doyle . 2018-04-21
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Lovely Sunday lunch! Great food and drink and great service. Thank you x
Lynsey Ramsell . 2018-04-01
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Had a lovely lunch. Food was really good and reasonably priced. Will definitely be returning in the Summer to take advantage of the lovely garden setting.
Jim Smith . 2018-02-17
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Warm and very hospitable atmosphere.
Ewa Siwczak . 2018-02-13
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What a warm and cozy Hotel. The General manager Alan introduced himself which was a nice personal and welcoming thing to do .. Food was amazing. Will Definately be going back.
Laura Peeling . 2018-02-13
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Great place for eating. Service is excellent
Monica Dunsford . 2018-02-04
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Friendly welcoming staff. Stayed in a garden room value for money
angII g . 2017-12-16
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Left an item of clothing in my room, rang up later that day once I had realised to be told they had found it & would keep it safe till I was next in the area with work. I return 3 weeks later & the receptionist could not find the item and would ask another member of staff the next day & send the item to my address. After several phone calls asking to speak to this member of staff I am yet to receive a call back although a note with my phone number is sitting on her desk for nearly 2 months. When I last called the hotel changed the item of clothing that they found and that they never found my item ?!? - no apology that they have lost my belonging, just negative, rude and unhelpful staff trying to get rid of me. Don’t bother wasting your money - far better hotels within the area for the money The Rosery charge.
Sam Marshall . 2017-12-14
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Ate in the restaurant. Food was ok but nothing to blow your socks off.
kevin manship . 2017-12-14
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Pleasant hotel with friendly and helpful staff. Hotel is in a quiet village a short distance from Newmarket
Donna Wiseman . 2017-12-12
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Spacious clean friendly convenient
wijnberg andrew . 2017-11-13
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Cozy, classic room with a beautiful garden
Yeon Kim . 2017-11-12
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Lovely freindly place comfy rooms and beds breakfast spot on would deffo book again thank you
Tracy Harris . 2017-10-15
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I was lucky enough to be invited by friends for a drink. The menu looks good and i will book to dine in the future. Have heard good things about the food from my neighbour.
Michael Marshall . 2017-09-28
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Unfortunately, my experience has been quite a bit different. Rooms had nothing to do with those on the pictures. Water was either cold or warm, no way to regulate. Tv too small. We had to ask for clean towels. And we also had to ask to have the room tidied up.
INTERNATIONAL PLANNING . 2017-09-04
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New people lots of potential . Visit unfortunate as it was a funeral . But very nice
Julie Hawes . 2017-08-22
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Lovely stay in a garden annex, great food too
Lee Fitzy . 2017-07-22
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Very nice place to eat. Food good staff excellent
Mike Leary . 2017-07-16
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As always the food and service are efficient in a wonderfully laid back way. You go away feeling you have spent time with friends. My only fear is now under New management with a surge in advertising it will become too popular even this week was extra busy with people being turned away I guess the price one pays for quality.
John Cates . 2017-06-26
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205 Opinions
Fantastic customer service, all the lads have good banter and serve quality food. 👍🏻