The Resident Victoria in City of London, Westminster

This hotel is absolutely charming, warm, cozy and quiet. A real little cocoon of well-being to sleep peacefully in London.

My wife and I booked a vacation in London for a 7 night stay through Expedia and the Resident Victoria was chosen as it seemed to be in a pretty central location come to all the tourist attractions and right in central location with the Buckingham Palace just steps away. When we arrived much earlier than then check in time, we received the friendliest service right from the start until the day we left. The room was simply the best I have seen to date during all the vacations I have taken so far, I liked that they thought of every convince travellers could need down to providing a fantastic little kitchenette with cups, plates cutlery, microwave and coffee maker. I especially liked that they would replenish coffee and tea with milk so I didn't have to worry to have my coffee first thing in the morning which I am used to. The staff was helpful and always willing to provide any advice to make our trip more pleasurable, especially Lawrence whose tips were very helpful during our stay. Room service was provided everyday, which I recently noticed has been declining with other hotels as it is only offered if requested. In all honesty my experience was non less than staying in a five star hotel at the price of a four star. Location is the key bonus point as everything is within a short walk including the underground and food stores. We thoroughly enjoyed our stay and highly recommend it to anyone who is visiting London and keen to see all the interesting tourist attractions.

As the song goes - “what a difference a day makes”. Arrived - very warm welcome from young man on reception and handwritten welcome card (nice touch). Room facilities were excellent, small kitchen, fridge, sink, tea/coffee, microwave. Room very clean and had everything you might require including iron etc. View from window of room 210 (backs of buildings and lots of scaffolding) so a bit concerned the workman might be noisy outside but need not have worried, first nights sleep was quiet and peaceful. Day 2 - Oh dear! Terrible night. Upstairs rooms must have been unoccupied on our first night as woken up at 12.30am by someone having a 15 minute shower and the noise from the waste pipe was unbelievably loud. Further disturbance from several toilet flushes through the night. Sounded like the waste pipe was next to the bed. Perhaps we were just unlucky with the room allocation. Checked out and all we got was a forced smile from the girl on reception. No “did you have a nice stay”, “look forward to seeing you again” - nothing, nada. All the good work on day 1 forgotten by day 2. Day 1 five stars, day 2 two stars. What a pity, thought we had found a gem.

Absolutely love it here. The location for the price is excellent. Rooms are nice and spacious and the staff are so lovely. 10/10 would recommend.

Great location, lovely hotel and priced just right. My flight landed at 8:30 am and while the rooms weren’t ready, they let me leave my luggage behind and let me know they’d call me when the room was ready. I wasn’t expecting anything before the standard 3:00 pm check in but they called me at 1:45 and let me check in! Staff is very friendly and helpful, room is clean. Bathroom is neat. Everything is on the smaller side but I didn’t expect much from a central London location! There’s filtered water in the room, and basic amenities. All in all, I got what I expected and I’m happy with the experience.

The Resident is a hotel ideally located a few meters from Birmingham Palace and not far from Victoria Station. A warm welcome awaits you there. Impeccable cleanliness.

Great value for money. Staff friendly. Brilliant location.

Loved everything about this place. Super convenient location...a black behind Buckingham Palace. Service is top notch! All questions we had before the stay were answered promptly via phone or email. Every single staff member dealt with at the front desk was friendly and helpful. The lobby is small but modern and attractive. Same with the room...a little small but very comfortable. Highly recommend this place!

A super place to stay. The room was perfect with some lovely touches. The staff were friendly, helpful and very polite. A fantastic location and excellent value for money. Would highly recommend.

Modern, clean, and great location.

Can’t say enough good things about this hotel! I had found it from a Tik Tok and it exceeded all expectations. Customer Service: When booking I had noted that it was our three year anniversary and when we got to our room they had placed flower petals, balloons, champagne, chocolates and a card in our room. It was such a great way to start our trip and it made it even more special since we ended up getting engaged that day! Location: This was our first time in London and we felt SO safe walking around this area. A 3 minute walk to Buckingham Palace and there’s so many good food spots nearby. The Victoria Theater that shows Hamilton is a quick walk away, and theres a handful of the big tourist bus stops nearby making it easy to hop on and off. There’s also a tube station close by so very easy to explore other areas via that as well. Rooms: The room itself is definitely a little snug, but not a big deal since we were barely in the rooms throughout the day. It was great that they have a Brita filter attached to the sink so we always had water, and a nice touch that they had utensils, plates and cups in the room as well. We will for sure stay here again next time we’re in London!

We recently stayed at the Resident Victoria hotel and had a wonderful experience there! Reasonably priced for the area (zone 1). Great access to the tube and bus stops. Grocery stores nearby. Very clean with knowledgeable staff to help with booking a cab and explaining the transportation system. What more could anyone want! I would highly recommend this hotel to anyone staying in the area. Also reasonably priced restaurants nearby.

Superb hotel, the majority of people come here for the location close to Buckingham Palace and Victoria Station. The rooms are very clean and the receptionists are very kind.

A good location. Easy walking distance from Victoria Station, shops and restaurants. My room was an easy access room with a well appointed wet room. Staff could not have been nicer. Very helpful, polite and friendly. They were told it was my birthday, so my room was festooned with balloons, a bottle of Prosecco, chocolates and a bottle of red wine. Plus a birthday card. I would definitely stay there again.

The location is super convenient... 5 minutes walk from Victoria Station and Buckingham Palace. The team is very welcoming and really super nice! The possibility of leaving luggage on site after check-out is very practical. The rooms are beautiful and very well equipped. The small kitchen with coffee machine, kettle, fridge and dishwasher with filtered water and a plus for having breakfast in bed 😉. We had a wonderful stay with you! I will return with pleasure to this Hotel.👍

Everything about this place is perfect! Nived is absolutely amazing and I would stay here again in a heartbeat. Close to buckingham palace and big Ben. You need to book this hotel. Thank you guys again!