The Red Well Inn in County Durham

Stayed with friends Friday night in the camper vans. Had a lovely evening meal and breakfast. Staff, Matthew and willow were really friendly and welcoming. Food and drinks lovely and honestly can’t wait to return. Ideal spot for our weekends adventures 🙌

Stayed here last week ideally located just outside town short wark. Lovely food. Great breakfast and great service

Lovely pub that we went to for a drink. Staff are friendly, it is dog friendly, and there is seating outside.

Lovely pub with very good food. We had 3 main courses & everyone enjoyed them. The staff are so welcoming & lovely ladies.

Family of 3, food and drinks ordered and paid for, chicken burger, steak and ale pie hubby and sons food delivered told pizza would be a few minutes told family to start, they finished ans I'm still waiting for pizza absolute shambles could of understood if it was busy, refund for pizza and 1 other meal , home for food starving, such a shame as been a few times very disappointing won't be back....

Stopped for a drink and stayed in our camper. Just stopped serving food, which was a shame but staff need to enjoy their Easter Sunday. Matty was lovely, very helpful with suggestions for walks. Couldnt be more helpful. We will be back.

Absolutely disgusting £40 fish stone cold chips I think we're heated about 4 times black and dry would never go back left still starving as let food

Lovely cosy hotel, we stayed here for a one night stop off, upon arrival Matt (I believe that was his name, maybe Matthew) was extremely welcoming, helpful and polite. He shown us to the room which was cosy, clean and comfy! We had both dinner and breakfast here, both of which were to high standard! Freshly made, tasty and really well priced! Breakfast was included in the booking and we decided on a few drinks and a meal there and glad we did. Perfect start to our holiday!

Booked Sunday lunch & wasn't disappointed, service was friendly & efficient, food was very good, tasty, hot & good portions. Food & drink prices were very reasonable.

2nd time we've stayed here, this visit we had room 1, very spacious and reasonably decorated, comfortable bed. Room was freezing cold on arrival and the shower wouldn't get hot, food was exceptional as always and staff couldn't do enough, would stay again as its worth the money. Thanks guys

Staying overnight as at wedding up the road- Made to feel very welcome on our arrival by the lovely landlady and no problems with the room team coffee making facilities comfy bed everything v clean and tidy. Had an excellent meal in the evening and a fantastic freshly cooked breakfast best we've had in a long time- thank you Team Redwell v well recommended 😀

Lovely English breakfast. But terrible red cap nescafe coffee. Doesnt take much to serve a decent coffee

Wonderful stopover in our motorhome. Short walk to town and castle. Excellent food and drink. Very friendly and efficient service. Would highly recommend.

Stayed at the Red well for one night with my Wife and Daughter We stayed in rooms 7 and 8, Rooms are warm with comfortable beds, Rooms were clean but could do with a lick of paint to freshen them up, breakfast was fantastic We had a full English, a bacon sandwich and a vegetarian full English, staff were very helpful, pleasant and polite, All in a canny little place to stay at a very reasonable price.

Refused service (food and drink) because of a nut allery and peanuts behind the bar!!! Discrimination and ill educated staff.

very enjoyable stay, clean and comfortable with very pleasant staff especially Harley who served us breakfast thankyou. Will definitely recommend to family and friends.

Stayed in camper-van. Friendly welcome. Reasonable sized car park, which is level where the spaces are allocated. The stay is free if you have a meal in the pub. Good menu at reasonable prices. The meal was well presented and tasty. Breakfast is served from 7am to 11am. Free WiFi. It’s about a 15 minute walk into Barnard Castle. There is also a Lidl, Co Op and Home Bargains within a 10 minute walk.

Very friendly staff, good food. Not your average pub grub, although the menu does include some classics. Free overnight stop in a campervan if you have booked a meal. Breakfast available in the morning. Everything cooked to order

Great overnight stop in our campervan, staff very friendly and welcoming. Quiet night. We had food and drinks. The food was excellent and very tasty. Water available if needed.

Motorhome stop over just minutes from Barnard Castle. FREE as long as you eat/drink any time in the pub. Well what can I say. The staff were amazing, so attentive and just lovely. We ate lunch then walked to Barnard Castle. We returned in time for evening meal and we also had breakfast which is served from 7am to 11am. Couldn't want for more. Thankyou Redwell Inn and to your lovely staff, we will be back.

Wonderful Choice of home made Meals. My husband had steak and ale pie with chips and peas and lots of gravy. I had the hunters chicken with rustic chips (jacket potatoes deep fried wedges) and home made salad and coleslaw. Both meals were lovely and the service from the two girls was very good. We are staying at the caravan club site and will be putting a review in their book to encourage other people to come. Prices are more reasonable than places in the town. Worth the trouble of coming here.

Lovely friendly staff lady, very helpful, food was tasty, nice atmosphere in the pub. Stayed overnight in the carpark with a motorhome free if have a meal and a drink. Would definately stay again. Many thanks. Xx

We broke down near Barnard Castle and had to stay the night. The Red Well Inn staff were very helpful when we were trying to figure out what we should do and were able to provide us with rooms. The rooms were comfortable and clean and the breakfast provided was also delicious!

Called in today on the spur of the moment while staying in the area. Had a fabulous Sunday lunch which I couldn't fault. Lovely staff very helpful. Will definitely return.

Very friendly staff running a good bar and serving good pub grub with good sized portions. The rooms could be better but overall not a bad place to stay for work.

Called in on the hopefull off chance of getting a table for 4 very hungry people on a Friday night. Luckily a table had just been vacated and we were seated straight away. The menu choice had something for everyone and the food was amazing with good portion sizes. Our only disappointment is that we found you on the last night of our holiday!!!

Great motorhome stopover.Easy walk into town,quiet at night,and good pub food at a sensible price for generous portions.Staff friendly and helpful.

Excellent food and excellent friendly service, with a smile from the lovely lady who served us. She was very helpful when we asked to park our motor home in the car park. She also gave us some excellent sightseeing tips.

This ideal for any night out for a good meal. The food was excellent, the staff were so friendly, would recommend this highly.

Wrong order brought over, very slowly service, tasteless food. That was just the starter. Two Sunday roasts waited 45 mins, asked member of staff for update. She went the kitchen and walked past 3 times and ignored us. We walked out Try somewhere else. Not...

Food was inedible. Sunday roast - chose the vegi option. Two dried up roast potatoes, no idea what the food in the dish was, maybe some kind of vegi mince, topped with rock hard bizarre powder like stuff. I asked everybody to taste and nobody...

Visited for Sunday Lunch today in the hop and wasn’t disappointed. Sunday Roast either Beef or Pork we both had Beef with a range of veg, including broccoli, carrots, Peas and sweed with roast and mash for £12 each followed with pudding spotted dick and...

we only stayed at The Red Well Inn for one night but it was most enjoyable. The room was cosy and warm with an en suite which had plenty of hot water. We had a lovely meal in the comfortable bar which was very popular....

Lovely Food ,Lovely people and lovely location all in all a very lovely stay I would recommend and I will definitely be going again

We had dinner and breakfast in this lovely pub. All the staff we met were so friendly and helpful. The food I would describe as good honest,well cooked pub grub. Very generous portions at very reasonable prices. Breakfast in particular was great. The full English...

We had a lovely ride across to Barnard Castle and because I had heard it was supposed to be very nice we decided to call for a late lunch. I ordered Beef Stroganoff. I am unsure what cut of beef was used but it was...

Been here a few times and while it's not great, it's been OK for a quick trip out for food. Won't be going again though. I thought it might have improved as it was shut for a while for a refurb but it looked really...

Recently redecorated and refurnished. The hosts were super friendly and the beds very comfortable. All for a great price. What’s not to like? Lots to explore nearby too. Great place for a mini break.

We spotted the Red Well whilst passing through the nearby area and decided to stop for a drink in the hot weather. We did look at the menu and it looked quite good however sadly stopped serving, but somewhere to bare in mind for next...

Really friendly and helpful staff. I would recommend the Redwell burger!! Comfortable bar area with a good atmosphere

The food was lovely for breakfast and dinner. The bedrooms were very nice and you can go to barnard castle and the town and it’s right on your doorstep. I would highly recommend it.

Visited on way back from walk from Low force to High force.Nice big car park. Were there mid afternoon and not very busy. Shame no beers on but as driving didnt affect us. Nice friendly waitresses who quickly brought our waters . Took meal orders...

Visited here for a few nights. The room was lovely plenty of space,tea coffee, nothing was too much trouble for the staff or managers. Couldn't fault the food, breakfast and dinner. Plenty to use from. They cater for all. Service was great. The pub is...

We used to visit the pub regularly under the previous management. The service was always very friendly and efficient and the food and drink good quality and good value. We called in last week for lunch and were so disappointed. The food was so dry and overdone as to be barely edible. The service was desperately slow and inefficient - eg. the wrong drinks were brought twice. When we politely pointed out the issue with the food we did not even get a 'I'm sorry to hear", the waitress simply ignored the comment and the manager merely smiled at us as we left. We can only hope that the management changes again soon, in the meantime if you don't know Barnard Castle there are much better pubs in the area and it is worth seeking them out.

Lovely atmosphere inside and the food was fantastic. Great staff and very reasonably priced. The pub was Really warm on a miserable cold winters day

Be warned: enforcement of staff following basic Covid rules is extremely lax, so I need to know if the wearing of face covering by staff is mandatory during this pandemic or not? If it is wear them correctly, not around your chin or under your nose.They also allow customers to crowd the bar without masks, customers do not wear face coverings when entering & exiting this inn either.Prepare for another lockdown!I feel very unsafe when visiting this establishment & do not intend on returning any time soon!

Called here for food, staff were lovely but food was awful. Over cooked, tasteless slop, roast potatoes looked like they were left from last week's lunch. It was towards the end of service (3:30) but when you are paying the same amount the food should be good all day. Would definitely not return or ever recommend for anything other than a drink. Have both suffered the rest of the day with bad stomach.

We had a Sunday lunch a month ago and was very nice and decided to return...today are lunch was disappointing due to over cooked roasties my meat was very tough and the whole meal was cold

Me and my friends dined on a average meal and where drinking in the bar. After paying the tab and continuing to drink the bar staff very abruptly told us there were more drinks unaccounted for. Begrudgingly we payed for the drinks to allow us to enjoy our evening. Later outside the landlord said there's one outstanding pint of Amstel upaid her mannerism wasn't pleasant and the red well will not be my first choice to return.

Pizzas are great, really tasty good value for money. Our son gave the thumbs up, and he can be quite fussy. Staff were lovely and friendly, made you feel welcome. Deffo return.

It was my dad's 80th birthday, so 6 of us went to the Red WellEven though we had booked they knew nothing of thisHad to pull 2 tables together, I was blocking an Isle.It was circa 20 minutes before we got asked what we wanted to drink, even though other tables, which came in after us got asked before usAfter ordering our food, circa 1hr a waitress came over & asked if we had received our food, we explained that we had not, she said that she would deal with thisThe food arrived at different intervals , my food arrived circa 10 minutes after everybody else, I had ordered veggie bangers & Mash with YorkiesThe so called yorkshire pudding was flat, hard & reassembled a cow pat ( yes a yorkshire cow pat) I sent it back & 2 other yorkshire puddings were delivered, the 2nd yorkershire pudding was still frozen.My portion wad tiny & the veggie sausage was hard & was quite clearly over cookedAs it was my dad's 80th birthday meal, I didn't want to create a scene, so it was a good job, that we did not get asked by the staff if our meal was "OK"This is the worst place by a country mile, that I have been to eatMy dad paid, if it was meal that i had to pay forI would paid for drinks onlyAs stated in the subject title "words fail me"I have to give a rating from 1 to 5, I would give 0.5 or 1 out of 10ASTONISHING

On holiday my wife and I called for Sunday lunch the service was second to none the waitress was was very polite and helpful and the food itself was very good would definitely call again

Went based on other reviews on google. We were a little disappointed unfortunately! Felt that certain members of staff gave the vibe that really didn’t want to be there and were merely making it through their shift. Using singular words to communicate and fairly blunt. Menu quite limited- fairly standard pub grub which isn’t always bad, however… fish and chips although presented well the fish was in a very soggy batter and kinda slimey. Which was odd when the onion rings were great and crispy! The pie my partner had was about an cm thick and looked like it has just been purchased from the corner shop as came presented in a little foil tray. Puddings were as expected. Hot chocolate fudge cake clearly purchased in and then microwaved as the icing in the middle of the cake had completely melted and was then just two slabs of cake in a puddle. My partners words being ‘they’re always the same I don’t know why I fall for it every time!’ My sticky toffee pudding however was quite tasty and a good size! Overall I wouldn’t bother going back and we were intending on having breakfast here also but didn’t bother after our dinner here.Another plus was that campervans can stay in the car park if they have a drink or meal!

The food was lovely, staff were polite and friendly. Nice village pub Good value for money. Definitely recommend the pizzas. And chocolate fudge cake.

The staff were superb, we felt very well looked after and attended to. The service was slick and professional yet friendly and warming. The food was lovely, we certainly would recommend the breaded mushroom starter. The price was a bargain too! The whole atmosphere was lovely, a proper family pub done well.

Found this place by accident and so glad we did! Such a lovely atmosphere snd the staff are so friendly and helpful. I am dairy/soya intolerant and usually there isn’t much I can have but I managed to have a gorgeous dairy free chicken and garlic pizza!! Would highly recommend this place!

We visited on Sunday afternoon we sat outside the front, it seemed as the tables out the front we were forgotten about hence why the service was extremely slow! It was 25 until our drinks order was taken even tho we went inside to ask twice, then a further 30 mins for our drinks order to arrive to the table,The didn’t seem busy the tables round the side were reserved but only 3 of them were in useWe ordered food which the waitress came back 3 times to double check the order which was frustrating, food took over 45 mins to arrive, once we asked where our order was it came out within 10 mins which I thought was very strange,Food was nice I had steak pie and chips the chips are the best I’ve had for a while and the we had garlic bread to share and that was delicious So overall food was 8/10 but the service was a 5/10 at its bestMaybe they need to invest in a app to help the staff out

We visited as a family of 5, 2 adults, 3 children. Staff were very attentive and friendly. I asked for a side plate to pick off everyone else's plate as I can't eat much and this wasn't a problem at all and wasn't questioned. Food was lovely, fresh, home cooked and delivered in good time. We would definitely recommend and will be returning another time. Thank you

Waited outside for 20minutes (at the Wait Here to be Seated sign) - no acknowledgement despite staff serving tables and being able to see us until a staff member past us to start her shift! Made to feel very uncomfortable waiting as the customers seated by the car park couldn’t stop staring at us - felt like they were locals and we were the ‘newbies’ and yes we were as it was out first visit and we weren’t local (though we have had a static nearby for over 15 years so Barney is our second home!)Told only one table left for walk ins as all the others at the front, in the sunshine, were all booked. Fair enough as we were just passing. We sat out the front - the only table in the shade on a glorious day. My partner even joked that we should sit on the wall! 15 mins after being seated no one came to take our order. Partner had to stand in the doorway and askstaff if we could order drinks (he had to do this again when we asked for the bill!) Slow service and we weren’t made to feel welcome or valued. Needless to say we didn’t stay for a second drink or food! When we left there were still plenty of tables available next to the car park, in the sun! We’ll be sticking to the pubs in the centre of town in future.

Well a pub now a takeaway and just as good. my son said his burger was the best ever and my Chinese food was lovely. We could do with a nice Chinese in barney as the food is lovely. highly recommend a visit or a takeaway

Dreadful, inattentive and poorly managed experience. Came here in March this year, and still awaiting a voucher promised to me for the awful experience we had, I’ve spoken to the manager on the phone and many times via Facebook messenger but now all messages are being ignored. I’ve held off writing this review since March as I was hopeful we would still receive our voucher and I wanted to give them the benefit of the doubt during the covid situation, however they are still trading so I’m not sure why we have been ignored consistently. Without prior booking we thought we would chance it and luckily we were told there would be a 10 minute wait, we arrived at 18.15pm, sat at the bar with our drinks and were finally shown to a free table at 18.45pm, we had had 30 minutes already to study the menu so we felt annoyed after a further 15 minutes our order still wasn't taken. The waitress came over at 7pm just as my husband had gone to the bar to place our food order, i made the waitress aware but this comment was just ignored, maybe she just didn't hear me. Anyway, starters arrived 15 minutes later, they were beautiful and we really enjoyed them, but mains took another 35 minutes to arrive, once again no apology or acknowledgement of this. Yes the pub was busy, but tables who came in after us were served before us. I had pre ordered my dessert and we had finished our mains by 8pm, however, she the waitress busied herself on the phone and continued waiting and clearing other tables besides ours. The lovely chap behind the bar asked us if he could get us anything and I just said we were waiting on my dessert. In the 30 minutes that passed, another waiter was cleaning 2 tables next us, he could see we were waiting for our table to be cleared but chose to ignore this. 8.30pm and we were really fed up and decided to leave. We asked the bar lad to settle our bill and complained to him, he was shocked that we still did not have our desserts and went to find out why. He approached the waitress and asked her what had happened, and she responded in ear shot 'i'm not going to bring out dessert when they still have dirty dishes there', i was fuming hearing this, as if she had been aware of us sitting for so long why had she just ignored us? She passed behind me to then clear our table, and I caught her and explained that she had left us waiting for 30 minutes with empty plates and no dessert, she apologized quickly and tried to scuttle off, i told her how angry i felt as we were gifted these vouchers as a special birthday gift to me and it had been ruined by total lack of service. She said sorry again and shrugged and hurried away. The bar man couldn't have been kinder, he was genuinely sorry and gave her 20% off our bill. I feel like the waitress/supervisor or whoever she was handled this situation poorly, leaving the poor lad behind the bar to deal with this. The food quality is 5*, chef and bar staff are excellent, it's the waitress who needs some lessons in customer service. We didn't leave until 8.45pm, so 2.5hrs for 2 courses and missed out on our dessert. On receiving a telephone call after chasing them, it turns out the waitress in question is actually the manager! She assured me I would receive a voucher via email which did not happen, after further messaging she said it would be sent through the post, again didn’t happen and all future messages have been ignored.

Had the pleasure of eating here whilst at our caravan. We have been residents of the camp site for over ten years and have seen this pub go up and down. But the food, decoration & staff have never been this good. On the other hand i do feel for them as they have opened and closed in such a short period due to this made up pandemic. Yet they still remain, credit to the owners for not giving up. A bit more on the covid thingy hand sanitisers placed everywhere, signage spot on and staff wearing masks. Food amazing value for the price you pay and the variation is good. You can tell its all homemade and nice to see realale available again. Please dont give up you have done a fabulous job & barnard castle needs this level of food. We will be back in the easter look forward to seeing you all again & a massive thankyou for giving us our pub back. Best wishes Mr & Mrs Bainbridge

Went for a family meal and took advantage of the early bird which was good value for money. All of the food was nice apart from their red well burger was over cooked and “melted cheese” was more like burn on hard cheese. The real let down was the lack of service, we were there a total of 2 hours and only ever seen 1 member of staff all night. He was in doing everything, making the drinks, taking orders, bringing meals out, clearing tables etc with about 6-7 different tables needing service. It wasn’t obviously his fault, more to the way the place is managed but due to him being on his own people including us were waiting an exceptionally long time between courses.

Really pleasant country inn with good food to match, the pub itself was very clean & staff very attentive. The chicken dish i had was so morish it was untrue & the chips fabulous. Great value and generally a nice place to be.

We took the In-Laws for Sunday lunch, they have good covid control in place. We ordered drinks & four lunches. The veg & Yorkshire puddings were good but the sirloin beef was very tough! They were good enough to box it up to take away, My dog had no complaints about it, The Ale was good & sweets were ok as well, will not be going back as there are many places in the area that can cook meat better. Can I suggest a cheaper cut of meat e.g. Feather Blade cooked for 6 or 7 hours that tastes fantastic & falls apart. The place is very clean but a bit chilly.

We ate here yesterday evening as a birthday meal out for my son, We opted for the early Bird Menu 2 Courses for £13 Upon arrival hand sanitizers are readily available along with the NHS QR code Service was faultless and the food was superb! They even brought out a birthday dessert for my son who was over the moon. We will definitely return

Tucked away in barnard castle we stumbled upon here. Had heard good reviews previously and booked at table for 10/10/20. Very clean & tidy pub and the food was ace, big in size and reasonably priced. The sticky toffee pudding is out of this world and extremely sticky yet light and fluffy. The staff very professional ad friendly, i never leave a tip anywhere i go but did here, the wife could not believe it. If you want to leave feeling satisfied this place will do the trick.

Went for Sunday lunch today with my wife. We only had the main course which was more than enough. Everything was beautifully cooked and the vegetables were superb. Have already booked for next Sunday and may try a starter and dessert.

After thinking highly of the sister pub the bridge at Stapleton we thought we would try the red well. We were very disappointed it does not offer the same high standards of the bridge.The service was poor we booked restaurant week but were not even offered the menu. The food was dry and over heated and the establishment did not appear to be following government guidance in respect of Covid Such a shame given the high quality of the bridgeWe won’t be returning and would not recommend

Came here 2 nights running both served fantastic food . Well presented and beautiful taste . Would highly recommend. 5 stars . Excellent value too if choose early bird menu.

Had a really nice lunch here last week with my young family (same bubble) lol we all had the roasts & they were huge. Choice of different meats & the side of veg was beautiful. All staff were wearing face masks & hand cleaners available, they even brought a free dessert for our nancy for here birthday. Great people with handsome food. Loved it

Can not believe we have not tried here before, have passed it many times but never thought to stop. Had heard good things so we booked for there early bird offering. If you want value and leave feeling satisfied you will love here. I had a steak with prawns and the wife a oriental dish thingy and both were lovely. We even had a dessert and for a extra £3 it would of been rude not to. The gentleman in charge was professional and welcoming and had a great knowledge of the local area. Have booked in for Sunday lunch, as the menu looked good. If you have never been here give it ago, you won’t be disappointed.

Extremely disappointing evening out. Firstly took just over an hour to order food then when food finally arrived the lasagne was stone cold and when sent back we were told the ‘wrong one’ had been put on the plate. Second round of drinks took even longer than first with a wait of about half an hour leaving us thirsty whilst eating food. Extra staff definitely needed.

What a experience we have had here tonight the staff did amazing. The food was fab & the menu is insane. Our table had a range of different dishes and all were so tasty. Have to say it the fillet steak i had the pleasure of enjoying tonight was unbelievable. If you were to ask me what was the best thing the food!

First time back here for nearly 5 years & I must say hats off to the new owners it was great. Food selection amazing, drinks actually available not like last time, & the best bit the staff were friendly & professional. Nice varied menu and you can see it’s fresh, can quickly and hot. We were sat in the bar area and the layout is perfectly social distanced and sanitisers everywhere helped. All in all a lovely evening with friends. We will return, get the beef wellington, stunning.

Had lunch here today and thought it was lovely. Great portion sizes and value for money, the coffee was nice as well. A very chilled out pub with a lovely home feel, first visit but definitely wont be the last.

Safety measures re COVID were good, we felt very safe. Service was a little slow but as long as you get a drink and the food is worth it, it really doesn’t matter. The food was worth it, all five of us really enjoyed our three courses. We went for the early bird and it was very good value.

We pre-booked a meal here got our first night on holiday in Barnard Castle having viewed the menu on line, and so glad we did.Firstly, social distancing is well done.Secondly, friendly attentive staff who serve you at your table,Thirdly a full menu not the truncated covid one.The best bit was the food, very good choice, perfectly cooked and fantastic value for money.The heritage lamb is superb, and only £17 the same quality of food in a city center restaurant would set you back at least double.Highly recommended.

Visited with friends last night (Saturday 5th) after hearing rave reviews from colleagues and did not disappoint! Table booked at 8pm, arrived abit early and staff were lovely and had the table ready so we sat down and had a drink before ordering, food was served promptly and was exceptional! Everyone needs to try the sticky toffee pudding! Out of this world! Overall a brilliant night - will be back!

Lovely sunday dinner. We had 2 meats and they were very nice. Roast veg would not of been our preference but still nice. Staff were very friendly and very helpful. Sticky toffee pudding was beautiful.

We have not been the this pub since its previous owner, we would never had ordered food from here before the change. The new owner has put a lot of effort into creating a nice atmosphere. The decor is traditional and welcoming, the dining area & plates/cutlery were clean and well presented. The staff were very welcoming and attentive. The early bird menu offered great value. The portions were not smaller or limited to bog standard items. Our party had the ribs, soup, seafood pancake and garlic mushrooms all of which were delicious and perfectly portioned. There was an appropriate waiting time between the starters and mains. We ordered two steaks both of which were cooked as requested, fish & chips and the chicken diane dish. Again, all were excellent and were generous portions. Staff were very helpful and allowed us to use our own birthday cake for dessert, storing it in the kitchen then bringing it out with the candles lit. The staff were wearing some PPE and there was a one way system in place but the rules were not overwhelming nor did they detract from the experience like some places. In terms of the early bird menu I could not recommend this pub highly enough. I worry the a la carte menu may be too expensive for some tastes (including mine!). The food on there looks lovely but with some dishes costing up to £35 I personally will always be dining via the early bird menu which runs until 7.30pm. We will definitely be returning here.

Tried to book a table by email, received no reply, called several times as one of our party is vegan, staff were unhelpful, stating that anything on the menu cohkd be made vegan!!REALLY! ANY THING! Had to cancel the bookings as male staff was extremely rude.Do not think he knew what vegans dnot eat!Same as we know the chef himself is great.

Was staying in the area with family and drove past this pub on the way to our hotel, called up and managed to get a table for lunch.Food was superb, staff were pleasant and helpful, gentlemen behind the bar when paying our bill was chatty and when mentioned we were going home today, wished us a safe journey (haven’t heard that for a while).Hopefully see you again soon.

Went on bank holiday Monday (31 August) we arrived an hour early (our fault) staff were friendly and offered us a place to sit so we could have drinks, staff came over bang on 8 to show us to our table, we did have a little wait to put our order in but we didn’t mind since the food was out of this world! After a few bad reviews we didn’t know what to expect but honestly all in all no complaint what’s so ever! Really enjoyed an amazing night

We are staying in the caravan park next to the pub and have never used it as never looked inviting. Went for lunch today as had heard a company had taken it on. Greeted by a friendly gentleman who showed us to our table, food came hot and was plentiful only issue I had was no room for a dessert. Prices good and good selection of drinks on offer, the best bit for me as a meat lover was that beef, can still taste it now. 10/10

Food very good and couldn’t fault it, staff were great and I felt very safe in the current climate with the safety measures in place, the Yorkshire puddings were fantastic which is always a win in my dads book, will definitely return!!

Today I thought I would take my wife for Sunday lunch.we waited 25 minutes for the drinks we ordered when we sat down, they took our food order after an hour, starter arrived and was nice, ordered a second drink main meal arrived cold meat vegetables over cooked by about a week the waiter by this point had apologised twice for the delay when I complained about the food he again apologised my second drinks arrived with him he said he would not charge me for the main meal They then charged me £10 each for the starter when on al carte 9 for one 6 for the other The worst Sunday meal I have ever had and will not be returning .If I could rate it lower than one I would

My wife and I booked a table for Sunday and were very impressed with the quality of the food and drinks, the best Sunday dinner we had had in a while. A big thank you to the red well team🤗

We ate here today for sunday lunch after a nice walk around Barnard Castle. We booked a table for 2pm, we arrived on time, habd santizers at the entrance and various places around the pub/resturant area, which was very nice to see. We were seated with Menus and a drinks order was taken at the table. Although th place was very busy, nothibg was too much trouble for staff. We had the full 3 course set lunch at a resonable price of £20 each woth drinks ontop.Everything arrived within sufficiant timings and was delicous. Will deffinatly return. Thankyou.

We are visiting from Kent and this was Quite possibly the worst roast dinner I have ever had, (or not had as it was sent back) small portion of roast lamb blood vessels and gristle, raw leather beef, roasted vegetables swimming in oil and in general a pretty vile dinner. In their defence they didn’t charge us for the 2 meals we sent back but if anyone is thinking of going there for a nice family roast I would advise you give it a swerve and go to Greggs for a pasty.

Booked a table here for my brothers birthday as he always wanted to try lobster. He loved it and we all had a fabulous night we even got to have a chat with the chef such a gem. Busy place would recommend booking as was full when we arrived.

If i was to say that this was the best meal i have had and iam a huge fan of the bridge inn i would be absolutely telling the truth. A huge pat on the back is deserved for all the staff as they were great. Had heard the bridge had taken over and had to give it ago, it was fabulous. The food was perfect even though it was busy, and the staff could not do enough for you. No more travelling out of tow we now have a gem on our door step. Give it a go you wont be disappointed.

Don’t know if experience was normal but tonight the service was very slow. Had I not been with family would have walked outMust have waited at least 20mins for drinks and longer for food order to be taken.Party of six most food was ok but the potatoes served with the chicken had to be changed for chips.Long wait for bill, staff polite but overall poor experience .

So last Sunday I visited the redwell Inn in search of a real Sunday dinner! Barnard castle seems full of boozers and cafes but not many places doing good food! The redwell did not disappoint my roast sirloin beef dinner arrived quickly and piping hot it was served with all the old school trimmings and plenty of meat cooked to perfection. Been from Yorkshire I can say these lot also know how to make a banging Yorkshire! Really enjoyed my whole experience the seating and bar area is cosy warm and relaxing! Just what you want after been drenched doing the castle tour! The staff were also very friendly and keen to help! It's a 5min walk from the town centre but definitely worth it I'll be back again! Well played redwell! (Also look out for the paul Potts lookalike on the bar!)

So after visiting the bridge for the first time had to try here as live closer. Tried to book a table on Monday and couldn't get a table until tonight. Lovely cosy setting and very clean, was very impressed with the covid safety put in place. But the food was on another level, I had the seabass and the sticky toffee pudding and both were very good.Next visit definitely having the chateau as looked amazing on the next table. Well done to you all

Staying in Barnard Castle for a week and thought we would eat here. Sent a email to the contact email during the week before our visit but no reply. called in and was booked in for 8 o'clock on Wednesday night. When we arrived queue was out of the door and looking through windows, all tables were full. We left.I know it is popular because of the government scheme but need to sort out booking. Fortunately managed to get in at the Three Horseshoe.It's a pity as menu looks very good.

Went for a family meal last night. Had starters, mains and puddings. Food was just all lovely! Can see staff are trying their hardest when places are so busy from “eat out to help out”. Lovely evening and staff were very helpful! Had a parmo main and it was lovely, just the right size and the chips were so nice crispy on the outside and fluffy inside! Will definitely go again!

Had heard fabulous things about this place & was excited to try the food. Must say it fit all expectations service & food quality were immense & the price such a bargain. Lovely homely feel with that gastro pub food style, give it a go you won’t be disappointed.

Table booked for 1930 - seated after a short wait. Managed to get our first drink at 2000 hrs - starters at 2030 - far too long, main course at 2100 again far too long of a wait. Had to prompt waitress for drinks and she didn’t know if there was a wine menu or what wines they sold. Starters were lovely (Camembert) mains were ok, but - burger (forgot the fires and onion rings, which arrived as my daughter had finished her burger), steak pie which was good and steak club sandwich which was good. My Wife’s meal (Chicken Parmo) got sent back as it was burnt and hard. Managers response was poor and didn’t seem to bothered. I would not recommend this place even though it has a good reputation. A lot better Gastro pubs more reasonably priced to choose in the local area. First and last visit.

First outing after lockdown & so glad to be back out. Had eaten here a few times previous and was quickly becoming our favourite. Was very impressed on how they have put safety measures in place, plenty of sanitisers around & signs clearly stating where to go. The food was lovely and the staff were great with the kids, they actually sat still. Actually can not move with the amount of food we have eaten. Will be back soon.