The Queensgate Hotel in Peterborough

Stayed the night with my friend. I would say for the price we paid im happy with what we got. when we arrived thier was a Christmas party that was going on untill late very loud music that we could hear from upstairs including the vibrations luckily we enjoy that type of music so no complaints thier but it did make it a little confusing hard to hear when booking in. Tea coffe provided in the cupbard in the room, shower was quite difficult to get the temperature adjusted. bed was quite comfy, room was clean and to a good standard. TV has a good range of channels.

Been there for a work function. Very shocking food. Luke warm soup. The bread was one side toasted one side not. The main was unfairly divided between all the plates, a few of us had a small slither of beef, some had chunky fatty slices. The vegetables looked appalling and should not have been served looking how they did, even MOULDY looking DISGUSTING AND INEDIBLE. The gravy was soo watered down and no flavour. Other tables were offered cranberry or mint sauce. Ours wasn’t and we were the second table to be served. Another person had to wait 25 mins for her fish as they made a mistake and forgot to cook another fish. When she was served the fish is was still FROZEN. This is appalling! They took another 20 mins to probably reheat that frozen fish! Pudding, the GIN and raspberry cheesecake tasted quite nice actually. But didn’t taste like gin. & the raspberry on my plate was mouldy. SHOULD NOT serve such appalling standards like you did. Cheese & crackers unevenly distributed between everyone. Dry crackers, no offer of butter. For the price we paid, that is disgraceful. I heard bad reviews of the food from this place but can’t judge until you’ve tried. But oh my, the standards, taste, service, everything, shouldn’t be allowed to charge people or serve people. If you can’t or wouldn’t eat it. Don’t serve it. There was a party of about 40 people. 3 servers. Had enough notice and should have organised better. Was all over the place. One table still being served their mains when we had finished at least 10 minutes prior.

Attended for our work Christmas party. Room was set out well, tables were set nice, got the Christmas feel. The selection of drinks at the bar was terrible. The staff didn't have a clue what they was serving and it was like they was all new and untrained. 3 bottles of wine on the table included in the package which was good, they happily swapped a red for another rose. Food was terrible. Soup was barely warm, 2 on our table was given soup with no bread on the side. Mains.... vegetables and roast potatoes came out first in centre of the table...veg looking about 10 days old. Roast potatoes very oily, no flavour, some uncooked some edible. Plates served a good 5 minutes after. 1 burnt stuffing ball, 1 cold Yorkshire pudding, 1 parsnip (best thing on the plate) 1 sausage wrapped in bacon, 2 slices of beef (fatty and not edible, bleeding and not even able to cut it) others on the table had beef and it seemed better than what I had. Some had turkey which seemed OK. Very slow in serving the food, staff just darting around like their panicking. No condiments offered. Dessert... definitely looked the best. Cheesecake looked pretty and tasted ok others said. I had Cheese and crackers. Crackers stale, no butter offered, slice of apple and couple of grapes and 3 selections of cheese. Disco saved the night. The DJ was good. Good selection of music and he also took requests. I know you get what you pay for and the price per head was reasonable but I would not recommend this place.

Staff friendly and very helpful, nice clean room and warm, comfortable bed everything you need in the room, shower gel and clean towels, kettle with plenty of milk, tea and sugar if need more get from reception, the area is close to the town and my family live nearby when visiting, would come back and will recommend to anyone.

We went for a pre-booked Christmas meal, just 10 in the party. We were the only ones there. It wasn't long before we found out why. The food was inedible. We sent the prawn starter back it was off, but the response was that it was only delivered yesterday. It wasn't off, but they would offer us an alternative. The bread was stale and soup luke warm. When the main course came out, the gravy and vegetables were put out first we had to wait a while for the plates with food on, so no surprise the veg was barley warm, the Brussels so hard you couldn't eat them, cauliflower inedible, with the carrots only thing we could eat. I had beef, it was so tough I couldn't eat it, the roast potatoes were very overcooked, and the giant Yorkshire pudding was the only edible thing on the plate. They didn't have horseradish. They advertised roast beef they should have all the condiments. Thankfully, the pudding was edible. I have never come away from a 3 course meal hungry. I don't normally write reviews, but this was so bad I wouldn't want anyone else to have that experience.

Great hotel good breakfast I had late check in night clerk Hannah was very helpful I can not recommend enough

We did not have a clean room while the heating unit started working at 6am. The breakfast is understood to be horrible. The people who manage it are indifferent.. Away...

Not very welcoming for workers.

We have stayed here a number of times now and we have always been happy with it. Nice friendly people at the reception and when you come down for breakfast in the morning.

Situated on the edge of the town centre. The hotel is what it is, for an older establishment. Free small car park to he rear.

Good value for money. Staff very friendly although some confusion at check-in. Rooms mostly clean and got the basics.

Joshua gave great bar service, very funny and entertaining person, the room (47) is a little tired, could do with a carpet clean, the light fitting thick with dust and mold spits through the bedroom and bathroom, a new shower screen should be installed ASAP as the curtain is failing leaving water to flow on the floor. Dust on the door backs, frames and behind TV just felt like nobody cares enough, these jobs only need doing once per month yet the build up indicates a lot lot longer, pretty disappointing.

Returned from a weekend, can't fault a thing for the money. Great value, lovely front of house staff. Three of us were looking for a hotel to stay at 3-4 times a year and have found it!

I love Peterborough and whenever I come down and visit this is usually the hotel I stay at and the staff are very friendly and always happy to help.

Used for business stop over as working in Peterborough. Queensgate has parking and is fairly central. Not bad value.

Clean room, great shower, only reason dropped room to a 4 star is there was no kettle. The service was amazing, the young man that checked us in was polite, friendly and funny 😁

Fantastic Hotel people are so friendly and great breakfast Definitely stay again Highly recommended.

Stayed here for 1 night during our trip around the UK. The hotel is well located, parking is available on site but unfortunately the rooms are pretty run-down.

Total dive of a place, room was filthy moldy tiles in the bathroom, ripped bed sheets, ripped curtains, BOGGIES on the dado rail. Refused to stay and even the check in guy agreed the room was dirty. Think the hotel might be used as some sort of half way house.

Staff are lovely and very helpful. 😄 Handy place to stay to watch 'Posh' play.Handy base to visit Peterborough the Fens etc. I had an enjoyable stay and will return again. Big breakfast, self service. My only complaint is the bed was sunken on one side with a deep indentation. I would even stay again with that poor bed as I slept on the other half. Room 6 good for a person alone. Clean, tidy and affordable. X

Needs some tlc on the exterior, litter, overgrown garden, inside staff all good.

Our recent experience at The Queensgate Hotel & Conference Centre surpassed all our expectations. We were in a tight spot, as we had to find an alternate venue for our Entrepreneurs Circle Networking Meeting in Peterborough due to a last-minute cancellation. One phone call to the Queensgate Hotel, and Joanna swiftly booked us in for the very same day. Her swift action was nothing short of a lifesaver, and her warm welcome upon our arrival set the tone for an exceptional day. Joanna ensured the conference room was set up to our exact specifications. Her attentiveness and helpfulness shone throughout the day, making for a seamless experience for our group of 20. Our meeting was an unprecedented success, thanks to Queensgate Hotel. Venue changes can often be disruptive, but the high quality service and facilitation provided by Queensgate's staff not only mitigated any potential challenges, but enhanced our experience. Given our positive experience, we are thrilled to announce that Queensgate Hotel will be our new home for future networking meetings. Thank you, Queensgate, and more specifically, Joanna, for delivering exceptional service under urgent circumstances.

Didn't stay over night. but had a mother's day meal. Was really looking forward to nice homecook roast. But all of it was pre done and tasted like was frozen shop brought. The main part I was looking forward to was yorkshire pudding but they was tough and u couldn't even cut with a knife. 1st and very last time I'd be coming here. Really hope the food improves as you had good staff. Parking was good too. Had few people tell me about being desapointed with food. But thought I give it a go. Had to go shop and get drinks as supplied no kids drinks and a cheap bottle of lemmade and no decent coke zero or Dr pepper options.. Did get some funny looks that had to go to shop to get half the guest drinks. Very disappointed in the food would never eat there again.. Gave 3 stars as food was 0 but the service off the staff was very nice and polite.. And helpful.. And good parking. I hope the management take this on board as the place looked nice. Nice staff and the hotel looked nice. Just let down but the food.